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Office Administrator duties and responsibilities Office Administrators are responsible for several functions in an organisation, but their main responsibility is to assist staff and customers for seamless business operations. Some of their duties include: Managing the reception area, including welcoming customers and guests Managing company correspondence, including phone calls, emails, letters and packages Handling bookkeeping, budgeting and billing cycles for the business Organising meetings, scheduling appointments and overseeing catering during company events Supervising administrative staff, designing office workflow, assessing staff and providing feedback to improve internal performance Performing data entry roles, including updating records and databases for personnel, financial and legal information Managing inventory of office supplies, including stationery and multimedia equipment to ensure smooth office operations Creating travel itineraries for business executives, employees and company events