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Location: Bromley Job Type: Full-Time / Part-Time About Us: We are a small, dedicated and busy law firm specializing in criminal defence. We pride ourselves on providing personalized, high-quality legal services to our clients. We are a close-knit team looking for a proactive and organized professional to become the backbone of our daily operations. Position Overview: We are seeking a highly organized and reliable Legal Secretary / Administrative Assistant to ensure the smooth running of our office. This is a pivotal role that combines traditional administrative duties with key legal support tasks. The ideal candidate will be the first point of contact for our clients and will play a crucial role in managing schedules, documents, and communications with both clients and the court. Key Responsibilities: Client and Communication Management: · Professionally answer, screen, and direct all incoming telephone calls. · Greet clients and visitors in a warm and professional manner. · Manage general email inquiries and correspondence. · Serve as a liaison between the lawyers, clients, and chambers. Administrative and Legal Support: · Diarising & Scheduling: Manage and maintain attorney calendars, including scheduling appointments, client meetings, and court hearings. Send timely reminders. · Document Preparation: Draft, format, proofread, and finalize correspondence, emails, and basic legal documents (e.g., letters, simple pleadings, affidavits of service). · File Management: Open, organize, and maintain both physical and electronic client files, ensuring they are up-to-date and confidential. · Court & Deadline Coordination: Assist with loading (filing) documents with the court (chambers) electronically and in-person as required. Monitor and track critical deadlines. · Booking Legal Visits: Coordinate and schedule any necessary legal visits, such as court reporters, process servers, or interpreters. Additional Duties: · Perform general office management tasks, including ordering supplies, managing mail, and ensuring common areas are tidy. · Provide billing support by tracking time and preparing pre-bills for review. · Assist with other ad-hoc tasks and projects to support the legal team. Required Qualifications & Experience: · Mandatory: prior experience in a secretarial or administrative role. · Exceptional verbal and written communication skills. · Superior organizational skills and a keen attention to detail. · Proficiency in Microsoft Office Suite (Word, Outlook, Excel). · Ability to handle sensitive and confidential information with discretion. · Proven ability to multitask, prioritize workload, and work effectively in a fast-paced environment. · Professional demeanor and a strong client-service orientation. Preferred Qualifications: · Previous experience as a legal secretary or administrative assistant within a law firm or other legal environment. · Familiarity with legal terminology, documents, and procedures. · Experience with legal practice management software (e.g., Leap, Clio, PracticePanther, MyCase).