Customer complaints jobs in Southampton

Are you seeking your next challenging career step? Are you passionate about agriculture, sales, service, and people management? Can you add value and contribute to the delivery of our strategic plan? We have an exciting new opportunity for a high-performing, enthusiastic individual looking for a ...

As a Complaints Handler /Customer Relations Officer you will be responsible for: * Work as part of a specialist complaints department to deal with customers who have a complaint to make or who are ...

To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. You will handle ...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other ...

Senior Complaints Officer * Job Type: Full-time * Location: Eastleigh * Salary: £32,682 We are ... As an ambassador for our customer-first approach, you will play a key role in enhancing our ...

Your duties include efficiently managing complaints, handling reports, and, most importantly, assisting customers with their inquiries. This will primarily involve inbound phone calls and emails, and ...

Investigate and analyse product failures, non-conformities, and customer complaints to determine root causes. * Collaborate with cross-functional teams to implement corrective actions and preventive ...

Be able to deal with customer complaints, with the aim of finding a positive solution with an understanding and considerate approach. * Undertake accurate completion of new boat sales administrative ...

Ability to handle customer complaints and diffuse difficult situations calmly. * Valid full driving license held for a minimum of 5 years due to commercial insurance requirements. * No more than 6 ...

Serve as the escalation point for customer complaints. Person Specification: * Previous management experience leading a team of at least 4 individuals in a simsialr capacity * Ability to manage and ...

Serve as the escalation point for customer complaints. Person Specification: * Previous management experience leading a team of at least 4 individuals in a simsialr capacity * Ability to manage and ...

... customer complaints * • Ensure complete compliance of team with food safety and health and safety legislation and in line with Aramark standards * • Report any incidents, near misses and health ...

Our client is in search of experienced Senior Customer Support Officer to adeptly manage and resolve Stage 2 complaints. This role demands the ability to conduct thorough investigations, render ...

Ensuring Complaints and Compliments are addressed by following our Integrated Management System ... Ensuring you manage customer satisfaction feedback from the portal to identify issues to resolve ...

Join a leading cruise agency as a Cruise Customer Service Consultant! If you've experience gained ... Resolving any client issues or complaints, escalating as necessary * Dealing within any ad hoc ...

You will also be supporting with student enrolment, registration processing, resolving complaints ... Customer focused mindset with a commitment to providing exceptional service * Problem solving ...

Excellent communication skills, clear and concise voice, and above all able to deal with customers with empathy, patience and have the ability to handle complaints and escalate issues, solve problems ...

Respond to customer inquiries and complaints in a timely and professional manner. * Process customer orders and payments accurately and efficiently. * Manage and update customer information in the ...

Being a point of contact for customer service complaints and ensure these are dealt with quickly and effectively * Working to agreed SLA's and OLA's to provide good service What you will need to ...

... customer complaints and supplier issues efficiently About You Successful applicants should demonstrate the following: • Previous experience of working within a high-volume hire desk role is ...

Ability to respond to customer queries and complaints via email or letter in both English and German4. Ability to remain positive, courteous & professional at all times5. Focus on customers to ...

Conduct investigations into escalating/escalated complaints and reach outcomes based on each case while managing risk to the organisation. * Communicate findings and outcomes to customers and ...

To ensure that all staff complaints are dealt with within 1 working day in accordance with FCA ... CUSTOMER SERVICES * To ensure that customer service levels provided by the team are implemented and ...