Customer Service Administrator
11 hours ago
Alton
Customer Service Administrator Pertemps are currently recruiting for a Customer Service Administrator to join a manufacturing business based in Alton. This will be a full-time office-based position. Responsibilities as a Customer Service Administrator: Act as first point of contact for customer enquiries via phone, email and online channels Provide accurate product, training, pricing and delivery information Resolve customer queries, complaints and issue in a timely manner Accurately input customer orders into company systems Monitor order status and update customers on progress or delays Assist in preparing reports, spreadsheets and customer documentation Requirements: Excellent customer service experience Strong attention to detail Excellent written and verbal communication skills Proficient in Microsoft Office Experience with CRM or ERP systems Own transport due to rural location The Role: Monday – Friday, 8am – 4.30pm £13 per hour (rising to £13.50 ph after 3 month probation) 20 days annual leave plus bank holidays Located in Alton If you are interested in this Customer Service Administrator role, please give Jemma a call at Pertemps