Sales Administrator - Part time
5 days ago
Hertford
Location: Hertford, UK Company: Spacelabs Healthcare Hours: Part-Time (4 hours daily over 5 days) At Spacelabs Healthcare, we are on a mission to provide continuous innovation in healthcare technology for better clinical and economic outcomes. Our scalable solutions deliver critical patient data across local and remote systems, enabling better-informed decisions, increasing efficiencies, and creating a safer environment for patients. Role Overview We are seeking a Sales Administrator to join our UK team on a part-time basis. The primary function of this role is to assist with day-to-day sales administration and order fulfilment, supporting the growth and expansion of our UK operations while delivering excellent customer service. This is a multi-functional role covering all activities related to UK administration, enabling team members to support each other during busy periods and absences. Key Responsibilities • Work as part of the Sales Administration team to ensure all administrative duties are completed efficiently and accurately., • Process orders and monitor progress from start to finish, including booking, scheduling, arranging deliveries, invoicing, and credits., • Respond to requests for product information, quotations, tender documents, order confirmations, and invoices., • Manage telephone calls, emails, and chats from colleagues and customers professionally and promptly., • Document and follow up on queries in a timely manner., • Monitor and maintain records for managing returns (RGAs)., • Identify and resolve customer issues, escalating where necessary., • Support loan stock requests and maintain ERP and CRM systems., • Run, review, and update reports and spreadsheets., • Train and support colleagues, follow existing processes, and assist with new processes., • Collaborate with all departments to provide exceptional customer service. Qualifications & Skills • Previous administration experience within a customer sales environment., • Strong attention to detail and record-keeping skills., • Excellent verbal and written communication skills., • Proficient in Microsoft Word, Excel, and Outlook; experience with MFG Pro and CRM is an advantage., • Ability to prioritise workload, work independently, and retain information across varied tasks., • Positive, flexible approach and strong relationship-building skills., • Additional language skills (beyond English) are desirable. What We Offer • A supportive and collaborative team environment., • Opportunities to learn and grow within a global healthcare technology company.
