Transport & Warehouse Administrator
6 days ago
Accrington
Transport & Warehouse Administrator | Altham | up to £30k DOE Transport, Warehouse & Office Administrator (Goods Inwards / Stock Control)Location: Altham, Lancashire (Site-based) Company Industry: Transport & Logistics Salary: £30,000 per annum + contributory pension + 25 days holiday (+ bank holidays) Role Overview A well-established North West logistics business is seeking a Warehouse & Office Administrator to support goods-inwards operations across both office and warehouse environments.This is a varied, hands-on role combining administrative accuracy with physical verification of inbound goods, ensuring stock integrity, documentation accuracy, and smooth operational flow. The position plays a key part in maintaining inventory accuracy, resolving discrepancies, and supporting customer service standards across the supply chain. Key ResponsibilitiesGoods Inwards & Warehouse Coordination • Accurately book in deliveries and receipts onto internal systems (WMS / ERP), • Physically check deliveries in the warehouse against paperwork, ensuring accuracy of quantities, condition, and product codes, • Verify delivery notes, purchase orders, and supplier documentation before processing, • Liaise with warehouse staff, drivers, and suppliers to ensure smooth inbound operations, • Support the goods received process, ensuring all activity is recorded and traceableStock Control & Investigation, • Maintain accurate inventory records within systems and databases, • Investigate stock discrepancies, shortages, and delivery issues, • Conduct routine checks, reconciliations, and audits to ensure stock accuracy, • Work proactively to identify and resolve root causes of stock errors, • Support continuous improvement of stock control processesCustomer & Internal Query Management, • Respond to customer and internal queries via telephone and email, • Investigate delivery, stock, or order queries and provide timely updates, • Proactively chase outstanding deliveries or missing goods, • Ensure high levels of customer service and communication at all timesAdministration & Systems, • Input, maintain, and update data accurately across warehouse systems, • Ensure all documentation (delivery notes, records, logs) is correctly completed and filed, • Produce basic reports relating to stock, deliveries, and discrepancies, • Support general administrative duties as required within the operationKey Skills & ExperienceEssential, • Previous experience in a warehouse administration, logistics, or stock control role, • Strong IT literacy (MS Office, Excel, and warehouse/inventory systems), • Excellent attention to detail and accuracy, • Proven ability to investigate and resolve queries/problems, • Strong communication skills and confident dealing with customers and stakeholders, • Ability to work both independently and collaboratively in a fast-paced environmentDesirable, • Experience within a goods-inwards or supply chain environment, • Familiarity with WMS, ERP, or stock management systems, • Understanding of warehouse operations and processesPersonal Attributes, • Highly organised with strong time management skills, • Proactive, with a “can-do” approach to problem solving, • Comfortable working both in an office and physically within a warehouse environment, • Resilient and adaptable in a busy operational setting, • Strong interpersonal skills with a professional, customer-focused approachWorking Environment, • Split role between office-based work and warehouse floor activity, • Regular interaction with warehouse teams, drivers, suppliers, and customers, • Hands-on involvement in goods-inwards and stock processes SummaryThis is an excellent opportunity for a detail-oriented and proactive individual seeking a dual office/warehouse role within a growing logistics operation. The successful candidate will play a critical role in ensuring stock accuracy, operational efficiency, and customer satisfaction across the business. # 4797544