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Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we're not just selling cars; we're creating exceptional experiences for our customers. Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 53 multi-award-winning Dealerships across the UK. Established in 1999, we have grown rapidly to represent a variety of global car manufacturers with 15 marques in total, including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda. We are looking for an Inbound and Outbound advisors to join our team at our contact centre located in Redditch. Previous contact centre experience not required (although would be beneficial) Full training will be provided. Customer service experience is preferred. This role is working Monday to Friday on one of the following shift patterns- Monday to Friday 8am to 5pm or Monday to Friday 08:30am to 17:30pm. OTE is £25,369 Why Johnsons Cars? We pride ourselves on maintaining the highest standards of professionalism and integrity. At Johnsons Cars, we are more than just a workplace; we are a team. We value our employees and offer a host of benefits that set us apart from the rest: • Birthday Leave: We know family time is important to our people, so on your birthday you get an extra paid day off to celebrate with your nearest and dearest., • Company Pension Scheme: You will be entered into our Company Pension Scheme to help you plan for your future., • Staff Discounts: Enjoy discounts on all 17 of our iconic brands for vehicle sales, servicing, parts and labour., • More Discounts: Access to our benefits platform where you can take advantage of a host of different discounts from fitness gadgets to your weekly loaf., • Dentist on Demand: Your health is important to us, and that includes your dental health. All employees have access to on-demand dental services., • Optional Benefits: We offer a range of optional benefits, including healthcare cash plans. Role & Responsibilities: • Receiving/making telephone calls, • Secure bookings for service, MOT and/or repairs, • Be knowledgeable about the services available, • Maximise every upsell opportunity, • Deliver the very highest levels of customer service The ideal candidate will have: • Excellent telephone manner, • Outgoing personality, • Motivated individual What We Offer: Joining our team means you'll be part of a dynamic and rewarding environment. You can expect: • 31 days paid annual leave, increasing to 33 with longevity of service., • Industry-leading product and manufacturer training to support your growth and success., • For those who want to progress and show potential we have an internal training academy and partnership with some of the best Automotive Management trainers to give you the skills needed to elevate your career.

Job Title: Network Manager Location: Midlands Job Type: Full-Time (40 hours per week) Salary - £50,000 - £55,000 DOE Job Summary: The Network Manager is responsible for the day-to-day operations, availability, and performance of our ISP network. This includes oversight of broadband edge services, IP addressing, capacity management, routing, BNG and customer premises equipment. The role combines hands-on technical leadership with strategic planning to ensure the network delivers reliable, scalable, and secure services to our customers. This is a technical role requiring expertise in IP networking and ISP infrastructure, together with the ability to lead the Network Operations Centre (NOC) and collaborate across the business. At Airband, our Networks Team is at the forefront of delivering cutting-edge connectivity to rural communities. We’ve recently launched a hyperfast 1Gbps wireless broadband package, powered by our latest Fixed Wireless Access (FWA) technology. With four upgraded sites already live in Shropshire and Wrexham, our enhanced network now reaches over 11,000 properties — and we’re on track to extend coverage to another 30,000 by the end of the year. Joining our Networks Team means being part of a passionate group driving innovation and making a real impact on how people live and work across our network. Key Responsibilities: • Lead and manage a team of network engineers and NOC staff, ensuring high quality operations support for ISP services., • Operate and maintain BNG platforms (subscriber management, policy control, authentication, QoS)., • Manage the IP core and aggregation network (routing, MPLS, VRFs, segment routing)., • Oversee IP address management including RIPE allocations, DHCP systems, CGNAT platforms., • Ensure the CPE estate is supported, including firmware management, TR069/USP ACS platforms, provisioning, and interoperability testing., • Monitor and manage capacity across access, backhaul, peering, and transit links, planning upgrades before saturation., • Ensure service availability across internet transit, IXP connections, peering agreements, and interconnects., • Implement, maintain, and continuously improve network monitoring, alerting, and troubleshooting processes., • Collaborate with Customer Service and Field Engineering to ensure customer impacting issues are resolved quickly and effectively., • Develop and maintain network documentation, runbooks, and operational procedures., • Own the NOC/network budget, including forecasting for hardware, software, licensing, and capacity expansion. Key Skills • Project Management – proven project management skills, • Results Orientation – Focussing attention on key objectives and driving effective outcomes, • Communication - Strong written and verbal communication skills, • Problem Solving - Excellent problem-solving and critical thinking skills, • Initiative – Engaging in pro proactive behaviour, seizing opportunities, • Thoroughness – Seeking completeness and accuracy, • Learning Agility – Quickly understanding and applying information, concepts and strategies, • Efficiency orientation – Looking for the best use of resources, • Planning & Organisation - Excellent planning and organisational skills, resilient with the ability to successfully manage conflicting priorities., • Collaboration - Confident and comfortable in coordinating and influencing multiple stakeholders, working collaboratively to deliver business results. Essential • 5+ years of experience in network and infrastructure management role., • Certification Network Technology (CCNA, CCNP), • In-depth knowledge of network infrastructure and design, • In-depth Knowledge of TCP/IP and data protocols, • Ability to travel as needed. Desirable • BSc degree in Computer Science, IT or related field Airband Perks • 25 days of paid leave a year rising to 30 plus bank holidays with service., • 5% Airband pension plus a minimum 3% employee contribution., • Customer referral bonus - a thank you for every customer you send our way., • We offer hybrid working – a mix of working from home and in the office., • Free Broadband - If you are in our coverage, you can benefit from free broadband with us!, • Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service), • Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!, • Refer a friend reward scheme – a selection of great rewards to choose from! Pre-employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving license may be required for positions that require you to be out in the field as part of the role. Recruitment Agency support is not required at this time.

Job Title: Service & Solutions Architect Location: Midlands Job Type: Full-Time (40 hours per week) Salary: £65,000 Job Summary: As a Service and Solution Architect, you will play a pivotal role in designing and delivering innovative network solutions tailored to our clients’ business needs. You will work closely with sales, engineering, and service delivery teams to ensure solutions are technically sound, commercially viable, and aligned with customer expectations. Responsibilities Solution Design & Architecture • Lead the technical design of customer network solutions including LAN/WAN, SD-WAN, Wireless, Leased Lines and cloud connectivity., • Translate business requirements into scalable and secure technical architectures., • Collaborate with the sales team to understand client needs and present tailored solutions., • Define service components and integration points for seamless delivery., • Work with project managers and service delivery teams to ensure successful implementation., • Act as a trusted advisor to clients, guiding them through solution options and best practices., • Stay current with emerging technologies and industry trends., • Contribute to the development of new service offerings and solution templates., • Assist Product in the technology assessment for new and existing services, • Investigate, plan and present a report for any request for commercial evaluation/qualification and costing of potential FWA/FTTP proposals Key Skills • Proven experience in network architecture, ideally within a service provider or enterprise environment., • Strong understanding of networking technologies: EDA, FTTP, FTTC, Fixed Wireless, 4 and 5G, • Familiarity with hybrid connectivity models., • Experience with network monitoring, automation, and orchestration tools., • Excellent communication and presentation skills., • Ability to work collaboratively across technical and non-technical teams. Certification & Qualification Desirable (but not required) • Static & Mobile Boom 1B & 3B, • CSS Worksafe (Safe working at Height), • First Aid at work, • Asbestos Awareness, • Manual Handling, • Street Works (Unit 2 01 SLG), • A8 or SA001 O/H safety, • A9 or SA002 U/G safety, • NOPS Card, • Roof Top Safety & Access, • RF Safety Awareness, • ACDC Awareness – External, • Tower Climber Medical, • Tower climber & Rescue, • UBNT UBWA Version 2 – External, • Pole Top Climber What can Airband Offer you? • Competitive Basic Salary dependant on professional experience., • 25 days of paid leave a year rising to 30 plus bank holidays with service., • 5% Airband pension plus a minimum 3% employee contribution., • Customer referral bonus - a thank you for every customer you send our way., • We offer hybrid working – a mix of working from home and in the office., • Free Broadband - If you are in our coverage, you can benefit from free broadband with us!, • 20% off your monthly line rental on EE’s phone, tablet, SIM only or mobile broadband plans., • Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service), • Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!, • Refer a friend reward scheme – a selection of great rewards to choose from! Pre-employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.

Conference and Events Consultant - Lime Venue Portfolio £28,957 per annum plus benefits About the role: As a Conference & Events Consultant at Lime Venue Portfolio , you will play a pivotal role in converting enquiries into successful bookings, ensuring every guest's event experience is seamless from initial contact to post-event follow-up. You'll be the first point of contact for corporate clients, training organisers, and event planners - offering expert advice, building trusted relationships, and tailoring our spaces and services to suit a wide range of business and leisure events. You will be working with some iconic Football and Rugby Venues, for non-Matchday Events and Conferences. Duties: Drive Revenue Growth : Play a key role in maximising revenue across our Venues Collection by expertly managing Conference & Event enquiries with efficiency and flair. Deliver Exceptional Service : Exceed client expectations by consistently achieving key performance indicators and delivering a gold-standard customer experience across phone, email, and online platforms. Be a Trusted Expert : Build strong relationships with clients, venues, and internal teams through knowledgeable, confident, and proactive enquiry handling. Champion Insights & Strategy : Engage with business performance tools like forecasts, budgets, and pace reports to deepen your commercial awareness and contribute to the broader strategic goals of the business. Ensure Accuracy & Insights : Maintain meticulous records in Delphi and LVP SmartSheet systems, proactively highlighting any gaps or improvements in online listings and competitor analysis to help shape our competitive edge. Know Our Product Inside-Out : Develop expert-level knowledge of each venue in the Collection, support on-site visits, and share insights and updates with the wider Central Team to strengthen our collective understanding of the brand and offering. Who you are: Minimum of 1 year's experience in a Conference & Events environment, with at least 3 years in the hospitality industry at venue level. GCSEs (including Maths and English) essential; A-Levels or a degree desirable. Strong verbal and written communication skills, with confidence in decision-making and customer interaction. Highly organised with excellent administrative skills and proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook). Experience with booking systems such as Gratis or Delphi, and good general venue knowledge. A confident, team-oriented professional who thrives under pressure and remains calm, assertive, and solutions-focused. Passionate about sales and operations, with the ability to multitask, manage customer feedback, and handle complaints effectively. A motivated self-starter with a "can do" attitude, a sense of humour, and a strong ambassador for the brand and business. Benefits: Healthcare & Wellbeing - Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme. Exclusive Perks & Discounts - Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia. Workplace Benefits - Meals on duty, pension scheme, life assurance, and professional subscriptions paid. Leave & Family Support - 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby's 1st birthday, and a holiday purchase scheme. Career & Financial Support - Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products. Who are Levy? Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage. Why Join Us? At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual's unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness. TPBN1_UKTJ