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Matthew Parker Unit 3 Shepperton Business Park, Shepperton, 01932393888 PROFESSIONAL SUMMARY Office Manager / Administrator with 5 years’ experience running busy office and supporting growing teams. Skilled in coordinating day-to-day operations, managing multiple sites, and delivering high-quality customer service to clients, visitors, and internal stakeholders. Highly organized, proactive, and comfortable working in a fast-paced, evolving environment. Join a new and up and coming Team that has opportunity's of building teams from scratch for all different departments. Motivated to contribute to Equity Eco Services Ltd’s mission of sustainable rural enterprise by building efficient office systems, supporting field-based teams, and ensuring a professional, welcoming environment at head office and on-site offices. KEY SKILLS • Office & Site Administration, • Multi-site Office Coordination, • Customer Service & Reception, • Diary & Travel Management, • Vendor & Supplier Management, • Document Management & Reporting, • Facilities & Office Equipment Management, • Health & Safety Awareness (office-based), • Invoicing / Basic Finance Administration, • Microsoft Office (Word, Excel, PowerPoint, Outlook), • Email & Calendar Platforms (Outlook / Gmail / 365), • Manage the day-to-day operations of a busy office, ensuring a clean, safe, and well-organized working environment., • Act as first point of contact for visitors, clients, and suppliers; handle enquiries via phone and email, always providing professional and friendly service., • Coordinate diaries, meetings, and travel arrangements for senior staff and project teams., • Oversee office supplies, equipment, and service contracts; liaise with external vendors for repairs, maintenance, and deliveries., • Develop and maintain administrative processes (filing, document templates, reporting systems) to improve efficiency and consistency., • Support internal and external communications: prepare correspondence, presentations, and basic reports., • Assist with onboarding of new staff, including workstation setup, key/access allocation, and induction packs., • Produce regular reports for management (e.g., office costs, attendance logs, basic project or activity summaries)., • Monitor and implement office health and safety procedures, escalating issues where necessary. EDUCATION & QUALIFICATIONS • Microsoft Office / IT Skills Certificate, • Health & Safety Awareness, • First Aid at Work, • Customer Service TrainingRELEVANT STRENGTHS FOR EQUITY ECO SERVICES LTD, • Multi-site support: Experience coordinating or supporting more than one location and working with field-based staff., • Adaptable in a growing environment: Comfortable taking on new responsibilities as the team and operations expand, and helping to put new processes in place.