Sales Coordinator / Office Admin
6 days ago
Stoke-on-Trent
Sales Coordinator - Office Administrator\n (Graduate / Entry-Level Considered)\n \n I am working with a global, well-established and family-run business within the automotive industry - specialising in commercial vehicle supply, export, and freight forwarding.\n \n With over 30 years of consistent growth and a strong reputation for quality and customer service, this is a fantastic opportunity for someone at the beginning of their career to join a business that truly invests in training, development, and long-term progression. Due to continued expansion, they are now looking to welcome a new Sales Coordinator / Office Administrator to support their busy and fast-paced sales and operations team.\n \n This role would suit a recent graduate or someone with some office, customer service, or administrative experience who is looking to build a long-term career in a commercial, international business environment.\n\n£28,000 - £30,000 DOE \nMonday to Friday \n8:00am - 5:30pm \nWeekend working on a rota basis (approx. 1 in 4 weekends - relaxed/remote) \n Role\n \n As a Sales Coordinator / Office Administration Operative, you will join a friendly and supportive team and become a key point of contact for customers across the UK and internationally. You will gain exposure to sales administration, exports, logistics, and general office operations, making this an excellent all-round entry into a commercial business environment.\n \n Full training will be provided, so this is a great opportunity for someone looking to learn and develop within a structured and supportive setting.\n \n Typical duties will include:\n\nCommunicating with customers worldwide via phone, email, and WhatsApp (no additional languages required - translators used where needed) \nResponding to customer enquiries in a professional and timely manner \nSales order processing, preparing quotations, and supporting with sales enquiries (no hard sales or targets) \nUploading and advertising vehicle stock online, including photos and descriptions \nSupporting account management and building positive customer relationships \nAssisting with administration, including preparing documentation \nData entry and maintaining accurate internal records \nManaging vehicle key tracking system (signing keys in and out) \nGeneral office administration including scanning, filing, emails, and record keeping \nSupporting with Excel reporting and administrative projects \nWorking closely with the wider team and assisting with ad-hoc tasks \nMaintaining accurate customer records in line with GDPR requirements \nAssisting with vehicle handovers and sales completion \n Requirements\n\n This role is open to graduates or entry-level candidates who are keen to build a career in administration, sales support, logistics, or international trade.\n \nFull training will be provided, but the successful candidate will ideally demonstrate:\n\nA willingness to learn and develop new skills \nStrong IT skills (Microsoft Office, particularly Excel) \nGood written communication skills and attention to detail \nA proactive and organised approach to work \nConfidence speaking with customers and building relationships \nAbility to multitask in a busy environment \nGood numerical ability (useful for quotations and invoices) \nA positive, team-focused attitude \n Previous experience in customer service, office work or administration would be beneficial but is not essential.\n \n Additional Information\n\nStatutory Sick Pay \n20 days holiday + Bank Holidays \nMaternity Leave \nPension scheme \nOn-site car parking \nChristmas shutdown period \nFull training and development provided \nClear progression opportunities within the business \nPerformance-based pay reviews \nFriendly, relaxed, and supportive working culture \nApproachable management team \n This is a fantastic opportunity for someone looking to start their career in a growing international business where they can learn, develop, and progress long-term.\n \n To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered.\n \n Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies