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Description About the Role We're looking for Accommodation Cleaners to join our Caravan team on a seasonal basis. Each week, Butlin's welcomes thousands of guests through our doors, many of whom stay in our on resort. Our accommodation cleaners will support with a range of cleaning tasks including changing beds, cleaning and disinfecting of bathrooms, hoovering, maintenance of floors, cleaning and dusting of furniture and fittings in designated areas, cleaning kitchens and living areas in our caravans and lodges. This will involve heavy lifting and going up and down stairs with cleaning equipment. We have a fantastic cleaning program for new starters to provide all the training you need. You will form part of an amazing team, dedicated to providing a great experience to our guests. This is part time position working 16 hours per week across 2 or 3 days. Every Monday and Friday is essential! You can do 16 hours across these 2 days or spread hours across a Thursday or Sunday too. Key Responsibilities We're looking for people with a passion for high standards who thrive in a busy environment. You should enjoy working in a team and have a great 'get stuck in' attitude. Previous experience in a cleaning role would be advantageous but isn't essential as we will give you all the necessary training to excel. This role does not include on site accommodation. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description No two days are the same here. We are looking for energetic and reliable Team Members who thrive in a fast-paced retail environment. This is an active, on-the-go role where youll be on your feet and moving throughout your shift. Youll be the face of our store, ensuring every customer leaves with a smile while helping keep our operations running smoothly. Whether youre helping a guest find a specific product, unloading pallets, or ensuring our shelves are perfectly stocked, youll be part of a team that truly gets stuck in. This is a full-time role of 30 hours per week, working to a rota across 5 out of 7 days, with shifts ranging anywhere from 7am to Midnight so flexibility is essential. While previous experience in a similar environment would be desirable it's not essential as full training provided. Key Responsibilities Customer Excellence: Delivering a friendly, fast-paced guest experience and maintaining a "smile under pressure" during our busy periods. Till Operation: Working hands-on with our checkouts to provide efficient service and accurate cash handling. Stock Management: Helping to receive and check off deliveries with high attention to detail to ensure accuracy. Merchandising: Stacking shelves and creating eye-catching displays to keep the shop floor looking top-notch and tidy Team Collaboration: Working as a Team across all areas of the store to ensure a seamless shopping experience for our guests Ready to Join Us? If youre ready to get stuck in, and make our guests' day a little brighter, we want to hear from you! Apply today and show us what you can bring to the team. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description About the Role Getting Stuck In is one of our key values, and were looking for new Team Members who love doing just that! Instead of working in one department, were looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlins. As a Team Member Plus, you will work on Monday and Fridays cleaning our guest accommodation and then will work in other areas for the rest of the week. This could be with our sports & activities, restaurant & quick-serve food, bars & shops, fairground or buffets departments. There may be times that you will work in more than one of these areas. If you have any of the following FA Level 1 football, Archery GB ERCA, High Ropes , NCPLH personal license qualifications we'd love to hear from you too. About You Were looking for high spirited and fun-loving multi-taskers who love learning new things and working with a like-minded group of people. Previous experience is not necessary as we will give you all the training you need. We are much more interested in your attitude, mindset and a passion for making a difference to our guests. If you're a team player with energy, enthusiasm and a willingness to get stuck in, this could be just the role for you! If you enjoy working with others, are ready to learn something new, roll up your sleeves, get stuck in and have some fun we might have your next job waiting for you. No experience? No problem! We will provide you with all the support and training you need to ensure you develop the skills to work confidently in all areas relevant to your role. you will have a comprehensive 90 day induction plan and are buddied up during your learning time to understand the full ins and outs of the role. No two days are ever the same and you should enjoy the variety of working with lots of different team members and guests. You'll be chatting to guests and enjoy being part of a team of people who want to learn and build on all aspects of their hospitality skills. If you have your sights set on a career with Butlins, this role provides the perfect opportunity to get some hands-on experience in some of our most guest-facing areas. Typical working hours covers 35 hours a week and you will need to be aged 18 or over for this role. Live in accommodation may be available for those relocating to the area. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description The Role Are you ready to help keep the magic flowing behind the scenes? As part of our Buffet Team, you are the engine room of our dining experience. Our Kitchen Assistants ensure everything runs like clockwork so that thousands of families can enjoy a seamless, stress-free meal. This is a full-time, seasonal position (40 hours per week), with a fixed-term contract running until 3rd September 2026. This is a varied "utility" role where youll be right in the heart of the action. Whether youre ensuring the buffet is fully stocked or keeping the kitchen's rhythm going, youll be an essential part of the team. We provide full on-the-job training, so while experience is great, its your warm personality and "get stuck in" attitude that matter most. If you love the buzz of a busy environment and are happy to try new things, youll fit right in. Working Hours & Pattern To keep our busy buffets moving, this role requires full flexibility. Your schedule will include a mix of straight shifts, split shifts, mornings, evenings, weekends, and public holidays. For those aged 18+ who are relocating to join us, live-in accommodation may be available (subject to a DBS check) Key Responsibilities Your main priority is to maintain the flow of the buffet and ensure our guests always have a sparkling dining environment. You will play a vital role in our Pot Wash team, operating machinery and ensuring clean plates, cutlery, and crockery are quickly replenished for our guests. Beyond the cleaning, youll support the culinary team by running and replenishing food on the buffet lines and assisting with minor culinary prep work to keep the kitchen ahead of the rush. This is a hands-on, physically active role where you will be on your feet all day, moving between the kitchen and the buffet floor. You will also handle general cleaning tasks to maintain a safe and spotless workspace. Youll take pride in the detailbecause a great holiday starts with a well-prepped kitchen and a perfect plate. Ready to join the team? If youre a great team player who loves a fast-paced environment and wants to be part of an amazing resort team, we want to hear from you! Apply today t o start your journey with Butlins and help us create unforgettable holiday moments for our guests. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description Start Your Career in Resort Safety Full Training Provided! Are you looking for a fresh start? Our Resort Safety team is breaking the mould of the traditional bouncer. We are a modern, guest-focused team dedicated to keeping our resort safe and welcoming. No SIA licence? No problem. We are looking for the right personality and will provide all the training you need to become a qualified professional. This is a fantastic opportunity to gain your SIA licence at no cost to you, while joining a company that truly invests in its people. We don't just offer a job; we offer the o pportunity to grow with Butlins, building a long-term career in a supportive and professional environment. You will experience incredible variety, jumping from high-energy family breaks featuring acts like Peppa Pig and The Masked Singer, to our famous Butlins Big Weekends with headliners like Scouting for Girls and East 17. Its a fast-paced role where no two days are the same, offering a great balance of routine and excitement. What We Offer: Fully Funded Training: We pay for your SIA training, First Aid, and your licence costs. Job Security: A full-time, permanent role Career Progression: We love to see our team move up the ranks and offer a clear path for those who want to grow with us. Work-Life Balance: Rotational 24/7 shifts, predominantly 5x 8-hour shifts per week with overtime available Key Responsibilities Guest Welcome: Act as the face of the resort at the main gate, welcoming families, checking IDs, and granting entry. Venue Safety: Work in our many licensed venues as a modern Door Supervisor, ensuring guests are safe, engaged, and enjoying the atmosphere. Mobile Patrols: Conduct patrols on foot or in a vehicle across our large resort to provide a reassuring presence. Incident Response: Act as a first responder to various situations, including fire alarms or disturbances, maintaining a calm and professional manner. Versatile Support: Seamlessly shift focus between family-oriented entertainment, adult music festivals, and corporate conference events. Professionalism: Maintain a high standard of security and guest service, ensuring a memorable and secure experience for everyone on resort. Ready to join the team? If you are an energetic, engaged individual ready to take the first step towards a rewarding career, we want to hear from you! We are looking for people with a great attitude and a passion for delivering excellent guest service About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description About the role As Resort Safety Shift Manager you will be directly leading a team of Resort Safety (Security) Team Members for a large, complex holiday destination. Carrying out tasks on shift to ensure that the allocation of team is complete to ensure the maximum positive impact on guest experience in our venues, build and develop a positive relationship with the guests. You will support the team members during the shift to ensure that their workload is manageable, giving support when necessary and feeding back to Resort Safety Managers the areas of improvement, reviewing guest feedback supplied to them to understand areas in which our guests would value improvement. Requirements The successful candidate will hold an in-date valid SIA (Door Supervision) License, and full driving license (you will be required to drive company vehicles around resort). About You You must have knowledge of working in the private security industry. This role would ideally suit someone who wants to make the transition from either experienced Team Member or Supervisor who wants to take the first step into Management, or an security shift manager moving into the holiday industry. You should have previous experience in leading teams within a busy security or safety environment where a balance of quality and safety is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. The successful candidate will hold an in-date valid SIA (Door Supervision) License, and full driving license (you will be required to drive company vehicles around resort). PLEASE NOTE: Accommodation is NOT provided with this role. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description The Accommodation Cleaning Manager will ensure the smooth delivery of their area of responsibility which will be multiple areas including guest accommodation, within their designated area. They will motivate and lead their team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness. This role will ensure we are driving our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met, working closely with the wider Guest Services & Accommodation Team to manage issues proactively that arise to ensure we improve the experience for the guest The role will support in setting clear goals and expectations whilst nurturing an environment that the team can perform at their best. KPIs Delivery of CAFF Management of payroll requirement in conjunction with the resort central rostering team. Guest NPS Improving ENPS Responsibility of impact on P&L Responsibility for delivery of RPRPRT General Duties & Accountabilities Accountable for the delivery of all accommodation, cleaning. Accountable for delivery of CAFF across accommodation area of responsibility Manage the effective and robust training of all accom and support team (accom, TM+ and resort support) to ensure they are fully trained and knowledgeable in CAFF principles, following the buddy process, impacting operational intake days as minimally as possible. To highlight opportunities to improve guest experience, operate more efficiently, improve adherence to CAFF, maximise ratios and highlight and implement efficiencies in a timely manner. Look for ways that we can operate as efficiently as possible whilst delivering the CAFF model. Adhere to the CAFF model ratios by ensuring we have the correct levels of trained team rostered accordingly Accountable for the day-to-day operation and logistics of the accommodation department Promotes a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. Work collaboratively alongside Guest Services Manager and Team, to understand guest issues and to drive and support problem resolution. Reviews TI/NPS for Accommodation and Cleaning to understand issues and challenges, and promotes swift problem resolution. Chair weekly accom figures meetings alongside the Productivity team to best plan and allocate team resource for successful intake days. Work closely with the recruitment and People teams to ensure that we have a healthy pipeline of recruitment intakes. Work collaboratively with Facilities team, allocations team and Productivity Manager to plan and complete room maintenance with an emphasis on planning R+M on a rotating basis to ensure refurbishments are executed. Support the C&E teams with the allocation of large-scale events. Attending meetings with external partners & C&E Team, to understand requirements. H&S Compliance for your team and areas of responsibility, taking corrective action where needed to promote highest standards of safety Drive continuous improvement initiatives to enhance cleanliness and presentation Sets clear goals and PDPs for direct team, providing feedback and clear succession plan. Supporting team survey commitment plans Monitors engagement levels and work with the people team to identify opportunities to drive engagement and retention. Oversees compliance to Mobaro checklists and manages team performance with Assistant Cleaning Managers and Supervisors Drives compliance to brand standards by reviewing, amending, updating and creating SOPs accordingly Conduct risk assessments in conjunction with H&S Manager Monitor expenditure re use of consumables and equipment, with a focus on identifying cost saving initiatives and lifecycle of assets/equipment. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal people process. Manage absence robustly, engaging with people team at the earliest opportunity Key Knowledge/Experience & Qualification Requirements An excellent level of operational knowledge in cleaning and leading cleaning teams. Experience in leading large teams in fast paced environments. Able to manage multiple priorities and adapt quickly to changing requirements. Remain resilient and calm under pressure Professional manner and outlook with attention to detail Experience in leading a mixture of permanent and temporary teams to deliver excellent standards. Ability to effectively lead, coach and motivate team, even in times of high demand. Understanding different communication styles and have the ability to engage with colleagues at all levels. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description About The Role TheSales Manager will lead the department across all areas of Holiday Sales, providing further support to Conference & Events as needed. The purpose of the role is to be responsible for the day-to-day operation of the Sales team to ensure an efficient and guest focused team. This role provides motivation for the team to achieve budget and stretch targets throughout the year. You will have the autonomy to creating new and exciting sales initiatives inline with direction form Central Support. You will be managing all recruitment, training, succession planning, and performance monitoring of the team in your responsibility via our Butlins Ways of Working, coaching, mentoring and supporting team throughout. Forecasting and phasing sales by working closely with the Central Support team to manage budgets along with understanding and liaising with Central Support to ensure all marketing and point of sale is correct and updated for our guests to see. You will spend time reviewing and analysing guest feedback to present to our team and leaders to enable improved decision making and promote positive ideas to obtain further sales. You will support the Head of Department with team survey data, three commitment delivery and actioning departmental goals to enable to team to perform at their best each day. Project work and compliance to all company standards relating to health, safety and cash handling are critical, carrying out check and completing all relevant documents where required. Typical working hours cover 40 hours per week, 5 days over 7, and forms part of the resorts Duty Manager roster each month. As with all roles at Butlins, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You We are looking for an individual with prior experience inleading an operational sales team. You should be able to demonstrate the following: Delighting guests: You are passionate about leading a team to help guests have a tailor-made experience when booking their holidays Developing people: You are an inspirational leader with a genuine passion for building a strong team by focusing on quality training and effective communication Driving standards: You have an eye for detail and the ability to deliver consistent standards. You have the ability to manage short term tactical and longer-term action plans Delivering results: You have the ability to drive the business using problem-solving skills in line with budgetary control and a proven track record in delivering goals About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description The role of a Facilities Technician Out of Hours is to perform diverse maintenance and repair tasks in residential or commercial areas across the business, covering minor plumbing (leaks/toilets), electrical (bulbs, smoke alarms and fuses) carpentry (shelves, doors and cabinets. Painting, decorating and general upkeep like gardening or appliance installation, requiring practical skills and service that require a broad skillset. This role is also to provide immediate response out of hours across the resort, identifying issues, mitigating risk and implementing the escalation plan when required. Working Pattern: This role operates a 4 on 4 off shift pattern, covering out-of-hours support. Shifts are worked on a rota basis and will be either 19:00 - 07:00 or 20:00 - 08:00. General Duties & Key Accountabilities Maintenance & Repairs examples Fixing dripping taps, unblocking sinks, repairing door handles patching hoels in walls. Replacing light fixtures, bulbs, and fuses Hanging pictures, installing shelves, curtain rails assembling furniture and basic cabinet works Fixing toilets, toilet cisterns and clearing drains Painting and decorating minor areas, preparation and making good Groundskeeping including basic gardening, cleaning gutters and changeable weather preparation Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Operational Support Support operational teams with repair needs for day to day tasks in residential areas, commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand standards Work collaboratively with the wider maintenance and facilities team. Ensure minimal disruption to guests and operations when completing works. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. Experience & Qualification Requirements Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description Ready to take our pizza game to the next level? If you live for the rush of a busy shift and have a serious obsession with great food, we want you as our next Assistant Manager. This is a high-energy role for a leader who wants to be the heartbeat of a fast-paced resort restaurant, driving world-class guest experiences and leading a team that truly loves what they do. Youll own the floor, leading from the front to deliver lightning-fast service and perfect pizzas that always hit our exacting brand standards. By turning the Managers vision into reality, youll play a pivotal role in smashing commercial targets and elevating venue performance. Youll become a master of the metrics, using real-time data to keep the energy high and the queues moving, all while maintaining total control over stock, cellar routines, and safety. More than just managing operations, youll be the mentor your team needsmodelling "above and beyond" behaviour and coaching in the moment to keep spirits high. KPIs Guest satisfaction/NPS Revenue and spend per head Labour cost vs budget Food safety audit scores Speed of service Team engagement and retention Stock/waste control About You Experience managing or supervising a restaurant or high-volume F&B venue Strong team leadership and people management skills Experience managing rotas, labour and budgets Strong understanding of food safety and compliance Excellent guest service skills Ability to work in a fast-paced environment Strong organisational and communication skills Desirable Experience in holiday parks, resorts or high-volume venues Personal licence holder Food safety qualification (Level 3 or above) First aid training Experience managing multi-outlet operations If this sounds like the fast-paced challenge youve been looking for, we want to hear from you! If youre ready to bring your passion for pizza and guest experience to our resort team, apply now and help us take this venue to the next level. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description Restaurant & Quick Service Restaurant Team (Part-Time) Fixed Term - Start ASAP - 11th September 2026 Every week, Butlins welcomes thousands of guests through our restaurant doors. We are looking for energetic, high-standard individuals who thrive in a fast-paced environment to join our team across our venues, including Scoop, Skypark Café, Fairground Kiosk, Beachcomber Inn, Papa Johns, Burger King, and the Firehouse Grill. This is a fixed-term contract starting ASAP through to 11th September 2026. The role offers 16 hours per week on a rota basis, working 2 days out of 7, including regular weekend shifts (late night finishes). As a seasonal team member, youll be the face of our food and beverage outlets, serving everything from breakfast and coffee to late-night eats and treats. To ensure you become a true expert on resort, you will be cross-trained to work across all our venues, giving you the variety and skills to support different teams wherever the action is. Key Responsibilities Key Responsibilities Guest Excellence: Greet guests with a smile and use your natural communication skills to provide a smooth, friendly, and time-efficient service. Order Management: Take and process orders accurately using our computer systems, handle cash payments, and provide helpful information on menu items, allergens, and upselling. Hygiene & Safety: Maintain the cleanliness of all guest and service areas while strictly following all health and safety and food hygiene regulations. Team Support: Adopt a "get stuck in" attitude and a problem-solving approach where nothing is too much trouble for our guests or your teammates. Versatility: Move between different restaurant styles and quick-service kiosks as part of your cross-training to ensure our hungry guests are always looked after. What Were Looking For Reliability & Punctuality: You are someone we can count on to be there, ready to go, for every shift. Flexibility: Youre happy to work a rotating schedule that includes weekends with late night finishes and a variety of different venues. A Positive Attitude: You embrace change, love helping people, and have a genuine passion for food and service. Communication: You find it easy to talk to people from all walks of life and stay calm under pressure. Experience: While previous guest-facing experience is a bonus, its not essentialwell give you all the training you need to excel! If this sounds like you, apply now and start your Butlins journey! About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description The Role Ready to be the secret ingredient in a perfect holiday? Every week, thousands of families head to Butlins for an unforgettable break, and their journey truly begins the moment they step into their holiday home. As an Accommodation Cleaner, you arent just preparing a room; you are setting the stage for a familys dream getaway. This is a high-energy, "get stuck in" position where youll work as part of a vibrant, supportive team to ensure our guests arrive to a spotless home-away-from-home. Working Hours & Pattern This is a Full-Time position offering 35 hours per week. The role requires flexibility, as you will be required to work a variety of shifts on a rota covering 5 days out of 7, including both weekdays and weekends. Working times fall between 7:30 am and 10:00 pm, and availability on our intake days of Mondays and Fridays is essential. Key Responsibilities Your main focus is to create the "wow factor" for our guests by maintaining impeccable standards across all resort accommodation. This involves a variety of essential tasks, from stripping and making up fresh beds to deep cleaning and disinfecting bathrooms, kitchens, and living areas. You will be responsible for hoovering, dusting furniture, and ensuring all fixtures and fittings are sparkling. This is a physically demanding role, you will be on your feet all day, frequently navigating stairs and moving cleaning equipment or linens. Youll work closely with your teammates to meet high standards under pressure, ensuring every guest walks into a perfect holiday environment. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description Were seeking a Plumber to join our Facilities team at Skegness, where youll play a vital role in supporting the resorts plumbing operations. Youll be responsible for both planned and reactive maintenance across the resort, occasionally collaborating with internal departments and external service providers to ensure everything runs smoothly. Your day-to-day will involve servicing, repairing, and maintaining domestic and commercial equipment, drawing on your expertise in fault finding, installation, and general plumbing works. This is a full-time role at 40 hours per week, with your standard schedule running 5 out of 7 days, (to include alternate weekends) typically from 08:00 to 16:00. Every few weeks, youll rotate onto an evening shift from 14:00 to 22:00, helping us maintain round-the-clock support across the resort. Key Responsibilities Plumbing Maintenance & Repairs Diagnose and repair faults on plumbing systems, plant and equipment. Maintain plumbing systems, fixing leaks, unblocking drains and repairing faulty systems Support the installation and commissioning of new plumbing equipment and upgrades. Ensure minimal disruption to guests and operations when completing works. Safety & Compliance Ensure all plumbing work complies with current regulations Carry out routine safety checks, testing and inspections. Maintain accurate records of maintenance, testing and certification. Support statutory compliance to national building and water regulations Follow safe systems of work, risk assessments and permit-to-work procedures. Respond to emergency call-outs and support incident response when required. Operational Support Support operational teams with plumbing requirements for events, entertainment and seasonal attractions. Assist with resort and accommodations issues Liaise with contractors and oversee plumbing works carried out by third parties. Ensure tools, materials and parts are available and stock levels maintained. Work collaboratively with the wider maintenance and facilities team. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide technical advice and support to resort departments. Maintain high standards of housekeeping in all work areas and plant rooms. Skills, Knowledge & Expertise Proven experience as a qualified plumber in a commercial or multi-site environment is essential Strong fault-finding and problem-solving skills. Knowledge of plumbing systems within hospitality, leisure or similar environments (desirable). Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. You will take accountability for leading the venue during the Managers absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. Implement operational and commercial plans provided by the Manager to support venue performance. Support stock controls, cellar routines, product care and compliance standards. Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs Guest NPS (overall, speed of service, quality of serve) ENPS & team engagement Stock yield %, stock loss, line variances, waste & compliance Revenue growth, SPH, Bservevolumes & category sales mix Labour productivity and deployment accuracy RPRPRT Right People, Right Place, Right Time Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) Lead the delivery of a great guest experience in line with venue standards set by the Manager. Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. Use guest feedback and NPS trends shared by the Manager to adjust real time service. Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking Help implement yield improvement actions set by the Manager. Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. Ensure labour deployment matches the plan and respond to live changes in guest volume. Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership. Deliver induction, on shift coaching and training to new and existing team members. Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. Create clear daily and weekly objectives for Shift Managers to support operational delivery. Rolemodel Butlins Values and Leadership Behaviours at all times. Help build a multiskilled team capable of flexing across the resort through championing Team member plus. Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. Maintain cellar standards including safety, product quality, gas handling and hygiene routines. Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards Lead opening/closing routines and complete daily checks, escalating risks immediately. Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership Support the Manager in liaising with Central teams on product range, promotions and yield objectives. Build strong working relationships with peers and resort leaders. Share best practice and support other venues when operational needs change. Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. Understanding of cellar management, stock controls and licensing law (training will be provided where required). Strong service led leadership with experience coaching and supporting teams. Confident communication skills with the ability to motivate and guide others. Ability to remain calm, organised and effective during pressured trading periods. Experience leading shifts or supervising an F&B team is desirable. Strong problem solving ability with a proactive, hands on approach. Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description The role of a commercial assistant manager is to support the overall delivery of highquality, safe, and wellmaintained commercial retail, entertainment venues and external areas across the Butlins diverse residential estate. This includes hard FM responsibility for multiple Retail venues, splash water-world, Funfair, Entertainment venues and all external grounds and gardens. Working closely with the Commercial and Estate Facilities Manager, the role ensures exceptional guest experience through effective day-to-day coordination, property and estate standards management, and efficient reactive maintenance and preventative maintenance planning. The postholder leads and motivates a team of specialist and multiskilled technicians , providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining venue operations readiness, responding to technical issues, delivering small works, and supporting long-term asset care strategies. This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless retail and entertainment experience for guests and team members alike. This role requires excellent contractor management skills as the role plays a key part in liaising with 3rd party contractors and suppliers for specialist works across resort. General Duties & Key Accountabilities Leadership & People Management Ability to motivate and guide multiskilled teams. Confident in providing feedback, coaching, and supporting development. Calm, fair, and consistent leadership style. Clear and professional communication with guests, team members, and senior managers. Ability to translate technical issues into understandable information. Good listener, able to understand concerns and respond appropriately. Takes responsibility for standards across all commercial and external estate areas. Follows through on issues until fully resolved. ProblemSolving & DecisionMaking Can think on their feet during breakdowns, guest complaints, or operational challenges. Comfortable prioritising issues in a highpressure, fastmoving environment. Organisational Skills Manages multiple sites and tasks at once. Keeps track of maintenance schedules, PPMs, and operational deadlines. Strong sense of structure and planning. Ensures retail venues comply with audit requirements, safety checks, and technical works meet required levels. Identifies early signs of wear, risk, or service failure. Adaptability & Resilience Comfortable with seasonal peaks, unpredictable demands, and changing priorities. Remains professional and calm under pressure. Team Collaboration Works closely with retailers, operators, entertainers, security, and facilities contractors. Builds strong internal relationships to ensure smooth operations. Empathy & Emotional Intelligence Understands team workloads and personal dynamics. Creates a positive, supportive working environment. Operational Support Ensure tools, materials and parts are available and stock levels maintained for department. Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Always focused on delivering great guest experience. Anticipates needs, solves issues proactively, and supports brand standards. Experience & Qualification Requirements Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience. IOSH managing safely certification Full UK driving licence NEBOSH General certificate (desirable) Proven experience in commercial building operations or facilities management ideally within a resort/ holiday park or multi-site retail and leisure hospitality environment. Experience supervising a technical or maintenance team Experience managing contractors, supplier and service partners Knowledge or awareness of : Legionella awareness Fire safety awareness Asbestos awareness EHO audit awareness Planned preventative maintenance schedules Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description The role of a Facilities technician is to perform diverse maintenance and repair tasks in residential or commercial areas across the business, covering minor plumbing (leaks/toilets), electrical (bulbs, smoke alarms and fuses) carpentry (shelves, doors and cabinets. Painting, decorating and general upkeep like gardening or appliance installation, requiring practical skills and service that require a broad skillset. General Duties & Key Accountabilities Maintenance & Repairs examples Fixing dripping taps, unblocking sinks, repairing door handles patching hoels in walls. Replacing light fixtures, bulbs, and fuses Hanging pictures, installing shelves, curtain rails assembling furniture and basic cabinet works Fixing toilets, toilet cisterns and clearing drains Painting and decorating minor areas, preparation and making good Groundskeeping including basic gardening, cleaning gutters and changeable weather preparation Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Operational Support Support operational teams with repair needs for day to day tasks in residential areas, commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand standards Work collaboratively with the wider maintenance and facilities team. Ensure minimal disruption to guests and operations when completing works. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. Experience & Qualification Requirements Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. This is a five-day role across a seven-day rota. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description About the role Were looking for a Junior Kitchen Manager to join the Butlin's Buffets Department based in Skegness. Reporting to the Kitchen Manager, you will support the running of the kitchen and support in leading a large team of amazing chefs. As well a stepping up in the Kitchen Managers absence. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Have great leadership skills to support and grow your team, with daily briefings, handle stock controlling and review the presentation of food. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. You will be a role model for the Butlins unique way of working, ensuring training schedules and performance development plans are in place for your team and inspiring them to deliver a great experience to guests every time. We truly believe that variety is the spice of life and in this role youll have the opportunity to lead and develop the skills of a team in our main buffet restaurant serving our guests who have booked a half-board dining package. Key Responsibilities We are looking for individuals with experience in a similar level role with large volume turn around. We can host for 3000 guests per service within our buffet department. So being able to work in a fast paced environment is a must, with good time management and organisational skills. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team, by being able to build and develop relationships with leaders and team on resort. You must have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlins are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. This role covers a 5-day working week over 7 days covering 40 hours, including evenings and weekends. This role does not come with onsite accommodation. Key Responsibilities We are looking for cleaning team members that can provide that extra bit of sparkle to our guest's holidays by helping to keep our resort clean, tidy and pristine. If you think you can go the extra mile for our team and our guests, we'd love to welcome you to the team. We are looking for candidates who: -Can clean of our main venues and toilets which will include the use of electrical and mechanical cleaning equipment (full training will be given) -Handle chemicals to clean venues (full training will be given) -External road cleaning including emptying general waste bins and recycling bins -Movement of furniture to allow for different activities within venues -Cleaning and disinfecting of toilets and changing rooms Normal working hours: Evening shift - 5pm - 2am. Please note that due to lone working and hours required for the role, applicants will need to be over 18 to apply. Start and finish times may vary depending on the break type. If you think you have what it takes to come and be part of our team, wed love to hear from you. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description Restaurant & Quick Service Restaurant Team (Full Time) Fixed Term - Start ASAP - 30th October 2026 Every week, Butlins welcomes thousands of guests through our restaurant doors. We are looking for energetic, high-standard individuals who thrive in a fast-paced environment to join our team across our venues, including Scoop, Skypark Café, Fairground Kiosk, Beachcomber Inn, Papa Johns, Burger King, and the Firehouse Grill. This is a fixed-term contract starting ASAP through to 30th October 2026. The role offers 35 hours per week on a rota basis, working 5 days out of 7, including regular weekend shifts which will include early morning finishes. As a seasonal team member, youll be the face of our food and beverage outlets, serving everything from breakfast and coffee to late-night eats and treats. To ensure you become a true expert on resort, you will be cross-trained to work across all our venues, giving you the variety and skills to support different teams wherever the action is. Key Responsibilities Key Responsibilities Guest Excellence: Greet guests with a smile and use your natural communication skills to provide a smooth, friendly, and time-efficient service. Order Management: Take and process orders accurately using our computer systems, handle cash payments, and provide helpful information on menu items, allergens, and upselling. Hygiene & Safety: Maintain the cleanliness of all guest and service areas while strictly following all health and safety and food hygiene regulations. Team Support: Adopt a "get stuck in" attitude and a problem-solving approach where nothing is too much trouble for our guests or your teammates. Versatility: Move between different restaurant styles and quick-service kiosks as part of your cross-training to ensure our hungry guests are always looked after. What Were Looking For Reliability & Punctuality: You are someone we can count on to be there, ready to go, for every shift. Flexibility: Youre happy to work a rotating schedule that includes weekends with late nights finishes and a variety of different venues. A Positive Attitude: You embrace change, love helping people, and have a genuine passion for food and service. Communication: You find it easy to talk to people from all walks of life and stay calm under pressure. Experience: While previous guest-facing experience is a bonus, its not essentialwell give you all the training you need to excel! If this sounds like you, apply now and start your Butlins journey! About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description The Productivity Manager is responsible for driving sustainable labour efficiency across resort operations. The role bridges central labour models and operational delivery, ensuring productivity improvements land on resort and are sustained over time. KPIs Productivity and efficiency Payroll budgets Right People, Right Place, Right Time Key Knowledge/Experience & Qualification Requirements Strong understanding of operational productivity principles, workforce planning and labour optimisation Knowledge of performance metrics, KPIs and data driven decision making Understanding of budgeting, cost control and financial performance management Experience of analysing labour models, scheduling efficiency and demand forecasting Knowledge of change management principles and continuous improvement Advanced excel data analysis capability Effective communication at all levels. Ability to manage multiple priorities and adapt quickly to changing requirements. Proven experience in productivity operations Experience in influencing senior stakeholders About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description Were looking for a experienced Chef to join the Butlin's team based in Skegness. We truly believe that variety is the spice of life and in this role youll have the opportunity to lead and develop the skills of our team in one of our fantastic buffet restaurants. A Butlins resort is the home of getting stuck in and no trip to the seaside would be complete without great food and we offer this to every guest, every time in our restaurants. As a Chef, your responsibilities in this role will be a key factor in our kitchens. You will be support the Junior Kitchen Manager and oversee the daily operation in your own section, ensuring efficiency and compliance with food safety policies. You will also maintain a clean and organised workstation, always adhering the health and safety regulations demonstrating these responsibilities. More information This is a 35 hour role, working to a rota of 5 days over 7 including weekends, paid fortnightly. Flexibility is essential to meet the needs of the business and support the team. Live in accommodation may be available if over 18 and relocating to the area subject to a DBS check. About You Experience in a similar level role in a volume environment is essential. We would also love to hear from you if you're looking to step up to your next role in the kitchen. It would be desirable to have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We think our chefs at Butlins are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description About The Role Were looking for a Junior Kitchen Manager/Sous Chef for our Papa Johns kitchen. Reporting to the Kitchen Manager/Head Chef, you will support the running of the kitchen and support in leading a team of up to 10. Making our guests smile is at the heart of our values, and you will ensure this happens consistently by ensuring that guests remain the central focus of all operational decisions. This will include resource planning, recruitment and selection, ensuring that we have the very best team in place to deliver an amazing service. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You should have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We would love it if you have worked in Papa Johns previously and achieved your ROC or AROC qualification. However, this is not essential as full training will be provided. We think our chefs at Butlins are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. Qualifications You should have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. About You We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlins are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description Are you the friendly face our guests will remember? At our Caravan Village, we dont just "check people in"we kickstart their holidays! Were looking for a multitasking superstar to join us on a fixed-term contract starting as soon as possible through until 30th November 2026. If you can bring a huge smile and a "can-do" attitude to our Caravan Village team, we want to hear from you. Your day will be warm welcomes and smooth administration. Whether youre on reception helping a Caravan Owner with a query, showing a new guest the ropes as a Welcome Host, or keeping things organised behind the scenes on our computer systems your goal is always the same: providing a polite, helpful, and five-star service. No two days are quite the same here. Youll be a key part of our "all-hands-on-deck" culture, occasionally jumping in to support the Accommodation team or troubleshoot a problem on the fly. Were looking for someone who stays calm under pressure and loves finding quick, efficient solutions to keep our guests happy. The Details The Contract: Fixed-term from now until 30th November 2026. Flexibility is key: Your schedule will vary across the week (MondaySunday) to match the needs of the park The Schedule : Usually, youll work 9am5pm. However, Mondays and Fridays are our big arrival days! On these nights, we stay open until 8pm to ensure every guest gets a warm welcome, no matter what time they arrive. Key Responsibilities About You We arent just looking for a pair of hands; were looking for a multitasking superstar to keep our Village humming! While well provide full training, a background in hospitality, retail, or customer service is a huge plus. A Natural Communicator: Youre a true "people person" who brings warmth, patience, and a genuine smile to every conversation with our Caravan Owners and guests. The Ultimate Multitasker: You thrive in a fast-paced environment, happily switching between welcoming guests, answering phones, and managing admin tasks. Tech-Savvy & Organised: Youre comfortable using computers and navigating systems daily. A Proactive Problem Solver: You take ownership of queries, resolving issues quickly and efficiently so our guests can get back to the fun. A True Team Player: Youre happy to get stuck in wherever neededwhether thats Welcome Hosting at the gate or supporting our Accommodation team on those busy check-in days. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description About The Role At Butlins, were proud to be the Home of Entertainment. Every year we host 24+ Big Music Weekends, welcoming around 7,000 guests per break who come ready to party and thats just the start! Alongside our adult breaks, we deliver unforgettable family experiences with world-class productions as seen on TV, including headline acts like The Masked Singer. If you love fast-paced, high-energy environments where no two days are ever the same, our bars are where the magic happens. Our bar teams are right at the heart of the action. From pouring drinks to creating an atmosphere our guests cant stop talking about, youll be part of the team that brings every celebration, every show, and every big moment to life. Experience is great but passion is even better. If youre friendly, energetic and passionate about guest service well teach you everything else you need to know. Youll be surrounded by a brilliant, supportive team who will help you build confidence, learn new skills and truly get stuck in. Whether youre brand new to hospitality or already have bar experience, youll find plenty of opportunities to grow within the bars team and across the wider resort. What We're Looking For A great team player who thrives in a lively, buzzing environment Someone who enjoys meeting new people and trying new things A warm, friendly manner and a passion for delivering brilliant guest experiences Flexibility to work a 5-day week over 7 days , including late nights on our adult breaks (some shifts finish around 4am) Experience is welcome, but not essential enthusiasm and energy go a long way here. If youre looking for a role where every shift brings something new, where you can shine, grow and be part of something truly exciting, wed love to welcome you to the Butlins Team. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description This isnt just a bar management role its your chance to take the reins of three of our most iconic, high-energy venues and bring them to life every single day. As our Bars Manager, youll be at the heart of the action, leading the teams behind Studio 36 (our flagship entertainment venue where headline acts perform), Jellyfish (our stylish cocktail lounge), and Skyline Bar (the beating heart of our famous Skyline Pavilion). If you thrive in fast-paced environments, love creating unforgettable guest moments, and have the passion to lead large, dynamic teams, this role puts you right where the magic happens. Youll set the tone, drive the atmosphere, and make sure every drink poured, every interaction delivered, and every shift run feels exceptional. You will: Deliver a brilliantly executed bar experience through fast, safe, friendly service and consistent product quality. Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales through product mix, upselling, and activation. Use insight (P&L, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance. Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments. KPIs Guest NPS (overall, speed of service, quality of serve) eNPS & team engagement Stock yield %, stock loss, line variances, waste & compliance Revenue growth, SPH, Bserve volumes & category sales mix P&L delivery vs. budget Payroll management & labour productivity RPRPRT Right People, Right Place, Right Time Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) Team retention & development progress General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) Own the full guest experience within the bar, ensuring speed, quality and friendliness of service during all trade patterns. Actively manage guest flow to reduce queue times and maintain a lively, well organised bar environment. Ensure consistency of product delivery across all WET categories (draught, spirits, cocktails, hot beverages, premium serves). Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible. Be highly visible during peak trading to support, coach, and solve issues in real time. Commercial, Stock & Business Performance Full accountability for stock results, including: stock yield performance line checks waste reduction stock rotation & product care safe cellar management cash variances Use stock reports to identify patterns, risks or opportunities and implement action plans to improve yields and reduce loss. Contribute ideas to increase WET sales: premiumisation, product placement, seasonal activation, and upsell training. Deliver labour plans aligned to forecasted demand, improving productivity without compromising service. Complete rotas in SAM 3 weeks ahead and ensure accuracy in payroll closing. Drive the profitability of the bar through margins, SPH, ATV, and effective promotions. Team Leadership, Culture & Development Create clear, measurable objectives for supervisors that drive performance in revenue generation, queue management, profit protection, compliance, Guest experience, and team experience. Lead and develop a positive, high performance bar team through coaching, recognition, and hands on guidance. Ensure all team members are fully trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing (Challenge 25, refusals, licensing obligations). Conduct meaningful 1:1s, PDPs, performance reviews and use realtime feedback to support development. Role-model Butlins Values and Leadership Behaviours at all times. Build a multiskilled team capable of flexing across the resort to meet guest volume and business need. Actively improve team retention through recognition, support, development opportunities and open communication. Operational Excellence, Safety & Compliance Ensure complete compliance with licensing legislation, including Challenge policies, refusals logs, trading hours and responsible retailing. Oversee cellar management to guarantee safety, product quality, proper changeover, gas system handling and hygiene. Maintain full audit readiness across: bar cleanliness and organisation food safety H&S and COSHH security, cash handling and stock holding brand standards Lead venue opening/closing routines and complete daily operational checks. Escalate risks appropriately and own corrective actions. Cross Resort Collaboration & Leadership Work closely with Central Commercial & Procurement to align on product range, price changes and yield objectives. Build strong relationships with leadership teams and peers across all resorts to share ideas and improve performance. Support other venues and departments when operational needs shift Championing Butlins Team member plus modelling optimisation labour alongside other resort leaders. Key Knowledge/Experience & Qualification Requirements Demonstrable leadership experience within a WET led bar, pub, Night club or high-volume hospitality environment. Strong understanding of cellar management, stock controls, licensing law and responsible alcohol retailing. Proven commercial acumen with experience delivering stock yield targets and improving financial performance. Experience working with multiskilled teams in fast paced, high-volume operations. Strong coaching ability, able to upskill teams in service, product knowledge, and operational excellence. Skilled in rota planning, forecasting and managing labour to demand. Confident communicator who can influence, motivate, and adapt quickly to changing needs. Strong problem solver with the ability to stay calm and lead during pressured trading periods. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Problem solving Providing feedback. Communicate business goals and objectives and support team to achieve these targets. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description About The Role As a Helpdesk Operator within our Caravans Department, youll thrive on fast-paced problem solving, clear communication, and delivering timely support that makes a real difference to both our guests and our team. Youll be the first point of contact for logged maintenance issues, using our internal systems to track and assign tasks while keeping leaders and team informed of what needs attention and where. Youll follow established processes to ensure everyone involved stays updated on the progress of each job, flagging anything urgent and making sure nothing slips through the cracks. Staying one step ahead, youll actively chase outstanding tasks and escalate where needed to keep everything running smoothly. Youll also be the go-to contact for our contractors, so confidence in managing external relationships and coordinating their activity is key. This role is perfect for someone whos organised, responsive, and ready to play a central part in keeping our park operating at its best. Key Responsibilities Youll bring strong communication skills and confidence in using computers and digital systems, with a natural ability to stay organised and focused under pressure. Attention to detail is key, along with the ability to manage your own workload while helping coordinate tasks across the wider team. Previous experience in a helpdesk or similar operational role would be beneficial. Our resort operates seven days a week, and your rota will reflect this. Youll work five days out of seven, with a mix of shifts including evenings. Please note that accommodation is not provided with this role. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description About the Role We're looking for Accommodation Cleaners to join our Caravan team! Each week, Butlin's welcomes thousands of guests through our doors, many of whom stay in our on resort. This role is permanent and will include helping our main resort accommodation when the caravan park is closed, meaning the role is all year round. Our accommodation cleaners will support with a range of cleaning tasks including changing beds, cleaning and disinfecting of bathrooms, hoovering, maintenance of floors, cleaning and dusting of furniture and fittings in designated areas, cleaning kitchens and living areas in our caravans and lodges. This will involve heavy lifting and going up and down stairs with cleaning equipment. We have a fantastic cleaning program for new starters to provide all the training you need. You will form part of an amazing team, dedicated to providing a great experience to our guests. This is a permanent part time position working 16 hours per week across 2 or 3 days. Every Monday and Friday is essential! You can do 16 hours across these 2 days or spread hours across a Sunday too. Key Responsibilities We're looking for people with a passion for high standards who thrive in a busy environment. You should enjoy working in a team and have a great 'get stuck in' attitude. Previous experience in a cleaning role would be advantageous but isn't essential as we will give you all the necessary training to excel. This role does not include on site accommodation. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description The Role Ready to be the secret ingredient in a perfect holiday? Every week, thousands of families head to Butlins for an unforgettable break, and their journey truly begins the moment they step into their holiday home. As an Accommodation Cleaner, you arent just preparing a room; you are setting the stage for a familys dream getaway. This is a high-energy, "get stuck in" position where youll work as part of a vibrant, supportive team to ensure our guests arrive to a spotless home-away-from-home. Working Hours & Pattern This is a permanent part-time position for 16 hours per week. Mondays and Fridays are mandatory, as these are our vital guest changeover days. If you are unable to complete the full 16 hours across those two days alone, your remaining hours will be made up on either a Thursday or a Sunday. Key Responsibilities Your main focus is to create the "wow factor" for our guests by maintaining impeccable standards across all resort accommodation. This involves a variety of essential tasks, from stripping and making up fresh beds to deep cleaning and disinfecting bathrooms, kitchens, and living areas. You will be responsible for hoovering, dusting furniture, and ensuring all fixtures and fittings are sparkling. This is a physically demanding role, you will be on your feet all day, frequently navigating stairs and moving cleaning equipment or linens. Youll work closely with your teammates to meet high standards under pressure, ensuring every guest walks into a perfect holiday environment. Please Note: - This role does not come with the option to live on resort. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description About The Role First and foremost the Resort Safety department focuses on guest safety. The roles and responsibilities include controlling access to resort and venues, controlling access, confirming rights to access different parts of the resort and picking up mobile duties on the Resort - including driving tasks. Helping guests with enquiries demonstrating a problem-solving attitude and patrolling the resort and venues occasionally to ensure the safety for all our guests and team. Intermittent checks will continuously need to be carried out on outgoing vehicles. Finally reporting irregularities and incidents and completing the relevant reports About You Previous experience in a security-related role would be desirable. It is essential that you hold a valid SIA Door Supervisor Licence & valid UK driving licence, and/or CCTV licence would be very advantageous. Please note: This role requires availability to work nighttime and flexible hours. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description At The Firehouse Grill, we dont just prep mealswe put on a show. From flame-grilled chicken to our signature stacked burgers, we are the masters of big, bold flavours. As our Kitchen Manager, you are the heartbeat of this high-energy performance. In our open kitchen, your leadership, speed, and standards are always on display, directly shaping the experience for every guest who walks through our doors. This is a position of high impact and high responsibility. Youll take full ownership of the kitchens success, leading a dedicated brigade and inspiring them to deliver excellence in one of our most vibrant venues. This isnt just about managing a service; its about driving revenue and growth. Youll be the strategic mind behind the line, proactively seeking ways to increase efficiency and sales while ensuring every shift is a commercial win. Whether you are an established Kitchen Manager or an ambitious Sous Chef ready for a definitive step up, youll thrive here if you love the heat of a busy service and the buzz of a great team. Key Responsibilities Your day-to-day is a balancing act between people, performance, and precision. Youll be at the forefront of building and inspiring a world-class brigade, spending your time coaching and developing your team so they have the talent and the spark to deliver amazing service every time. Youll also be the commercial engine of the kitchen. Youll own the P&L, hitting food cost budgets through smart menu planning and making sure every dish that leaves the pass is spot on. You wont just settle for "good enough"youll constantly be looking for ways to drive revenue and efficiency, finding better ways for the team to smash brand standards while keeping the energy high Join the Team If youre a natural leader who loves the thrill of a busy kitchen and wants to make a real impact, we want to hear from you. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description About the Roles Were on the lookout for a Chefs to join us in one of the UKs most unique Papa Johns venuesone of only two restaurant-style Papa Johns locations in the country offering a full dine-in and buffet experience. This isnt your typical takeawayits a vibrant kitchen where youll help deliver pizza perfection moments as part of the holiday magic. Don't worry though, you wont always be in the van! Your role will include a mix of shifts across both the restaurant and the van, giving you variety and the chance to work in different parts of the team. And if youre relocating, live-in accommodation may be available to help you settle in quickly and comfortably, subject to a DBS check. Working Hours Youll be guaranteed 35 hours per week, working to a rota of 5 days out of 7 which will include weekends. Our shifts require flexibility, they range from early starts at 7am to late finishes - especially when you're scheduled in our Papa John's pizza van, which stays open until 4am on our Big Weekenders. About You Wed love to hear from you if you have experience working in a kitchen, especially if you're from a similar cooking environment and made fresh pizzas before!. For our Chef roles, were looking for team members with some hands-on Chef experience. Our chefs at Butlins are something specialand our guests think so too. Many return year after year, not just for the sunshine and shows, but for the warm welcome and delicious food served up in our restaurants. If youre ready to grow your skills and be part of a team that makes a real impact, wed love to welcome you to the kitchen. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description About the Role Getting Stuck In is one of our key values, and were looking for new Team Members who love doing just that! Instead of working in one department, were looking for new Team Members to work across both our accommodation and leisure departments on resort to support our guests and provide them with a fantastic experience during their stay with Butlins's. This role will include cleaning our accommodation and getting the rooms turned over for arriving guests on a Monday and Friday and 3 days a week with our sports department taking part in football, archery, high ropes and so much more. Previous experience within a sports coaching background would be desirable however not essential. We are interested in your 'can do' attitude, positive mindset and engaging passion for making a difference to our guests. Key Responsibilities You must be ready for guest interaction, having run and teaching these amazing activities. Were looking for high spirited and fun-loving multi-taskers who love learning new things and working with a like-minded group of people. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. Whether youre looking for a role on a temporary basis, or you have your sights set on a career with Butlins, these roles provide you the perfect opportunity to get some hands-on experience in some of our most guest facing areas. Our resorts are open in the week and during the weekend so you will need some flexibility to work evenings and weekends. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description The Role Porters play a vital role in the heartbeat of our resort, providing the essential logistics and coordination that keep our accommodation villages running smoothly. As an Accommodation Porter, you are the backbone of the team, ensuring that every guests home-away-from-home is fully equipped and ready for their arrival. This is a varied, fast-paced "get stuck in" role where no two days are the same. Whether youre managing linen logistics or handling routine maintenance, your work makes a real difference to our guests' holiday experience. Working Hours & Pattern This role requires full commitment during our busiest periods. Mondays and Fridays are essential, with shifts falling between 9:00 am and 9:00 pm. Working to a rota, you will work an additional 3 days throughout the week, creating a 5-day schedule that includes a mixture of weekdays and weekends. Key Responsibilities Your main focus is the heavy lifting and coordination that keeps our villages guest-ready. You will be responsible for accepting linen deliveries and distributing clean supplies across the resort, as well as transporting heavier items, white goods, and fresh mattresses. The role involves routine maintenance tasks, professional carpet cleaning, and conducting vital Health & Safety checks. Requirements Driving: You must be at least 21 years old and hold a full UK driving license to operate company vehicles on resort for insurance purposes. Physical Fitness: This is a highly demanding manual role. Youll need a good level of physical fitness and the ability to handle frequent manual lifting and moving of heavy items. Team Spirit: We are looking for reliable team players who thrive in a busy environment and are happy to try new things to support the wider operation. Ready to get started? If youre a reliable, active professional who wants to join a supportive team at the heart of the holiday magic, apply today! About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description Were looking for a confident, hands-on Facilities Night Supervisor to lead our out-of-hours technician team and keep our resort operating safely and smoothly through the night. This is a role for someone who thrives on variety, stays calm under pressure, and brings a strong, broad practical skillset to every shift. Youll be guiding a team who handle everything from minor plumbing fixes and electrical issues to carpentry, painting, decorating, general upkeep, gardening tasks and appliance installations across both residential and commercial areas. This isnt a desk-based role youll be very much on the tools , working alongside your team and setting the standard for quality and efficiency. As the senior point of contact overnight, youll coordinate immediate responses across the resort, quickly identifying issues, managing risk, and activating escalation plans when needed. Youll also act as the lead liaison for any contractors working on site during night hours, ensuring work is completed safely and to our standards. Working closely with our Facilities Assistant Managers and Facilities Managers, youll also support planned strategic maintenance across the resort, helping us stay ahead of issues and deliver a consistently excellent experience for guests and teams alike. General Duties & Key Accountabilities Maintenance & Repairs examples Fixing dripping taps, unblocking sinks and isolations. Fixing/replacing toilets, toilet cisterns and clearing drains Replacing light fixtures, replacement of bulbs, fuses and the isolation of services Hanging pictures/mirrors and location of case goods, preparing/replacement of door handles and ironmongery, installing shelves, curtain rails assembling furniture and basic cabinet works. Painting/decorating and mastic works to minor areas, preparation and making good to walls including filling, sanding and decoration. Groundskeeping including basic gardening, gutter clearance, external cleaning and changeable weather preparations Movement/replacement of furniture and case goods. Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Appropriate cordon areas are put in place. Operational Support Support operational teams with repair needs for day to day tasks in residential/commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand Specifications Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. Experience & Qualification Requirements NVQ L2 or equivalent experience in plumbing NVQ L2 or equivalent experience in painting and decorating NVQ L2 or equivalent experience in carpentry Demonstratable experience of leading teams. Knowledge or awareness of Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc Experience of permit to work process and contractor management About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description About the Role Were looking for experienced Chefs to join our Buffets team at Butlins Skegness. This is a role for someone who already has solid experience working in a fast-paced, high-volume kitchen and takes real pride in delivering consistent, high-quality food. Our buffet restaurants are at the heart of the resort, and youll play a key part in leading and developing the team who bring that experience to life. Working closely with the Junior Kitchen Manager, youll oversee the daily operation of your section, ensuring efficiency, great standards, and full compliance with food safety policies. Youll maintain a clean, organised workstation and set the standard for the Commis Chefs youll support, train and mentor. Your leadership will help them grow while keeping the kitchen running smoothly and safely. This is a full time permanent role, 35 hours per week, working 5 days over 7 including weekends, paid fortnightly. Breakfast shifts run 4am12pm, and dinner shifts 11am7.30pm. Flexibility is essential to meet the needs of the business. Live-in accommodation may be available for those over 18 relocating to the area (subject to DBS). About You Were looking for chefs with proven experience at a similar level in a busy, high-volume kitchen. This role isnt suitable for beginners or those without professional kitchen experience. Youll be hardworking, reliable and determined, with a genuine commitment to high standards and a desire to keep improving. Youll understand the impact great food and great teamwork have on the guest experience, and youll bring the energy and enthusiasm to help your team deliver it. Youll hold your Level 3 Food Safety qualification and be confident leading others in a fast-paced environment. Youll also be responsible for managing margins, controlling costs, and maintaining excellent hygiene, health and safety practices. Our chefs are a huge part of what keeps guests returning to Butlins, so were looking for someone whos not only skilled, but fun, team-spirited and passionate about creating memorable experiences for every guest, every time. Key Responsibilities We are looking for cleaning team members that can provide that extra bit of sparkle to our guest's holidays by helping to keep our resort clean, tidy and pristine. If you think you can go the extra mile for our team and our guests, we'd love to welcome you to the team. We are looking for candidates who: -Can clean of our main venues and toilets which will include the use of electrical and mechanical cleaning equipment (full training will be given) -Handle chemicals to clean venues (full training will be given) -External road cleaning including emptying general waste bins and recycling bins -Movement of furniture to allow for different activities within venues -Cleaning and disinfecting of toilets and changing rooms Normal working hours: Evening shift - 5pm - 2am. Please note that due to lone working and hours required for the role, applicants will need to be over 18 to apply. Start and finish times may vary depending on the break type. If you think you have what it takes to come and be part of our team, wed love to hear from you. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description As one of the first faces our guests see, you aren't just checking people inyoure the architect of their first impression. Joining our Guest Services department means being part of a team dedicated to creating unforgettable memories and delivering service that goes the extra mile. Were looking for someone with a natural spark and a "get stuck in" attitude to bring high energy to the resorts entrance, ensuring every holiday starts with a "wow" moment. Mondays and Fridays are our busiest and most exciting days, youll be right in the heart of the action as we welcome the majority of our guests. This part time role offers a schedule of 16 hours per week with a mixture of early and late shifts, typically falling between 10:00 AM and 10:00 PM depending on business needs. Because these are our peak arrival days, flexibility is essential, and you must be available to work until 10:00 PM on Fridays to help us kick off our guests' weekends in style! Please note: This role does not come with the option of accommodation. Key Responsibilities The Perfect Arrival: Welcome every guest with genuine warmth and energy, setting a positive tone for their entire stay. Check-In Magic: Manage the check-in process efficiently, ensuring a smooth and stress-free start for our visitors. Resort Expert: Act as a go-to guide, providing clear directions and helpful tips to help guests navigate the resort. Team Collaboration: Work closely with the wider Guest Services team to keep arrival areas running like clockwork. High Standards: Maintain a professional and engaging presence, consistently striving to exceed guest expectations. Dynamic Support: Stay flexible and proactive, jumping in wherever needed to keep the guest experience seamless. If you have a passion for people and want to be the reason our guests start their holiday with a smile, we want to hear from you. Apply now to start your journey with us and help us create some magic. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description No two days are the same here. We are looking for energetic and reliable Team Members who thrive in a fast-paced retail environment. This isnt your average shop jobyou will be multi-trained to work across all our unique satellite venues, including The Butlins Store, Toybox, and The Hire Shop. This is an active, on-the-go role where youll be on your feet and moving throughout your shift. Youll be the face of our stores, ensuring every guest leaves with a smile. Whether youre helping a guest find a specific product, unloading pallets, or ensuring our shelves are perfectly stocked, youll be part of a team that truly gets stuck in. While previous experience in a similar environment is desirable, its not essential as full training is provided. This is a full-time role of 30 hours per week, working to a rota across 5 out of 7 days, with shifts ranging anywhere from 7am to Midnight, so flexibility is essential. Key Responsibilities Customer Excellence: Delivering a friendly, fast-paced guest experience and maintaining a "smile under pressure" across all our retail venues. Multi-Venue Support: Moving dynamically between shops to help where youre needed most, from giftware and toys to equipment hire. Till Operation: Working hands-on with our checkouts to provide efficient service and accurate cash handling. Stock Management: Helping to receive and check off deliveries with high attention to detail to ensure accuracy. Merchandising: Stacking shelves and creating eye-catching displays to keep the shop floors looking top-notch and tidy. Team Collaboration: Working as one team across the department to ensure a seamless shopping experience for our guests. Health & Safety: Keeping our venues clean and safe for both your teammates and our guests Ready to Join Us? If youre ready to get stuck in and make our guests' day a little brighter, we want to hear from you! About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description Our teams create unforgettable experiences for our guests and we are currently looking for amazing Face Painter & Hair Braider to join our small team in Fab Faces - face painting parlour. Working alongside a fantastic team, we will support you every step of the way to ensure you gain the skills and confidence to truly get stuck in. Previous experience with creating Dutch Braids is essential and you maybe be required to demonstrate this if selected for interview. This role is 24 hours per week and permanent. Please Note: Accommodation is not provided with this role. Key Responsibilities The ideal candidate must be willing to train in areas including face painting, hair braiding and applying temporary tattooing to deliver quality product to our guests. We are looking for someone with great customer service skills, an artistic aptitude and a willingness to learn new skills. Being a great team player is essential and you should also enjoy the buzz of a busy environment. No day will ever be the same, so you should be happy to try new things and chat to lots of different people. Our resorts are open in the week and during the weekend so you will need some flexibility to work evenings and weekends. Do let us know your availability at the application stage and we can have a chat with you about this in more detail. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description As an experienced electrician, you will maintain, repair, and ensure the safe operation of all electrical systems across the resort. You will support the delivery of a safe, compliant, and high-quality environment for guests and team members by carrying out multi-skilled pre-planned and reactive maintenance, fault diagnosis, and breakdown repairs. This role covers a diverse range of areas, including guest accommodation, leisure facilities, fairground areas, and back-of-house operations. You will also be responsible for the electrical integrity of our entertainment venues, ensuring all power and lighting systems are fully operational for live shows and events. In addition to maintenance, you will undertake new works and minor installations, ensuring all projects comply with relevant health and safety guidelines, statutory acts, and regulations. Key Information: Tools: All relevant tools and equipment are provided. Working Hours: A five-over-seven shift pattern, including weekends on a rota system. General Duties & Key Accountabilities Electrical Maintenance & Repairs Diagnose and repair faults on electrical systems, plant and equipment. Maintain electrical distribution systems, lighting, power supplies and control panels. Support the installation and commissioning of new electrical equipment and upgrades. Ensure minimal disruption to guests and operations when completing works. Safety & Compliance Ensure all electrical work complies with current regulations (e.g. BS 7671 Wiring Regulations). Carry out routine safety checks, testing and inspections. Maintain accurate records of maintenance, testing and certification. Support statutory compliance including emergency lighting, fire alarm interfaces and PAT testing. Follow safe systems of work, risk assessments and permit-to-work procedures. Respond to emergency call-outs and support incident response when required. Operational Support Support operational teams with electrical requirements for events, entertainment and seasonal attractions. Assist with fairground and leisure electrical systems where required. Liaise with contractors and oversee electrical works carried out by third parties. Ensure tools, materials and parts are available and stock levels maintained. Work collaboratively with the wider maintenance and facilities team. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide technical advice and support to resort departments. Maintain high standards of housekeeping in all work areas and plant rooms. Experience & Qualification Requirements Must have undergone an electrical apprenticeship or be service trained and qualified within a recognised body (City and Guilds, Level 3 NVQ), and must be 18th Edition (Amendment 3) BS 7671 (2019) qualified. Proven experience as a qualified electrician in a commercial or multi-site environment. Strong fault-finding and problem-solving skills. Knowledge of electrical systems within hospitality, leisure or similar environments (desirable). Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Interested? Interested? If this role sounds perfect for you, we would love to hear from you. To apply, please follow the link below where we will take your details and ask you a few questions to help us find out a little bit more about you. This should take around 5 minutes. Someone from our Recruitment Team will then be in touch. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description About the Role As part of our Resort Safety Team you will need to deal with a wide range of challenges situations which require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's. Good communication is vital together with a fair approach to resolving any problems that may occur. Working in our control room, you will monitor our CCTV system and act as control for the Resort Safety, despatching SIA licenced team around the resort, responding to incidents, fire calls etc. Our guests' safety is your priority. You will be the main source of communication between the resort and emergency services, should we need to call them. Typical working hours Rotating between earlies, lates and nights you will often work 5 days out of 7 at 37 hours per week, this qualified role is permanent, and is paid fortnightly. Live in accommodation may be available for those aged 18 and over and if relocating to the area. About You You should have a? hands on approach to work with an ability to work well under pressure whilst maintaining a positive people person attitude. It is essential that you hold a Level 2 CCTV/Public Space Surveillance Qualification with an SIA (CCTV) licence . A valid SIA (DS) Licence and a full UK driving license as you will be required to drive company vehicles around resort, should you wish to do front-line shifts (not essential). About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description About the Role Getting Stuck In is one of our key values, and were looking for new Team Members who love doing just that! Instead of working in one department, were looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlins. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. Youll also lead and support poolside activities, helping create unforgettable moments for our guests. About You You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, youll be invited to complete and pass a Butlins swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlins Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person turning audits and observations into action. Role Details: Supervisor Plus Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyones responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest-led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family-friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on-shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what great looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas About You Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. Splash NPQL or Equivalent Qualification Previous experience in a swimming pool environment Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description Join Our Lifeguard Team at Splash Waterworld! We're looking for new lifeguards to help in our schools out periods across the year. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. Youll also lead and support poolside activities, helping create unforgettable moments for our guests. Key Responsibilities What Were Looking For Friendly and confident individuals who enjoy interacting with guests of all ages Strong swimmers with a keen eye for detail and a commitment to safety Reliable, flexible, and punctual team players who can also work independently when supervising areas independently Our business is open 7 days a week and therefore flexibility, reliability and punctuality are all essential, as you will form an important part of a team. If you have a previous lifeguard qualification that's brilliant, however if you can pass the Butlins swim test we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. Swim Test Requirement: If selected, youll be invited to complete a Butlins swim test, which includes: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

Description Were on the lookout for two practical superstars one Maintenance Technician and one Gardening & Grounds Team Member to help keep our caravan village looking its best throughout the season. If youve worked in a holiday park, hotel, residential village, or any busy multi-unit environment before, youll know exactly how rewarding (and wonderfully unpredictable) this kind of work can be. No two days look the same here. One moment you might be fixing a dripping tap or refreshing a room with a quick paint touch-up, and the next youre out in the fresh air tending gardens, clearing gutters, or getting the grounds guest-ready whatever the weather. These roles suit people who love variety, take pride in their craft, and bring a confident, can-do attitude built on real hands-on experience. The role of a Facilities technician is to perform diverse maintenance and repair tasks in residential or commercial areas across the caravan village, covering minor plumbing (leaks/toilets), electrical (bulbs, smoke alarms and fuses) carpentry (shelves, doors and cabinets). Painting, decorating and general upkeep like gardening or appliance installation, requiring practical skills and service that require a broad skill set. Key Responsibilities Maintenance & Gardens examples Fixing dripping taps, unblocking sinks, repairing door handles patching hoels in walls. Replacing light fixtures, bulbs, and fuses Hanging pictures, installing shelves, curtain rails assembling furniture and basic cabinet works Fixing toilets, toilet cisterns and clearing drains Painting and decorating minor areas, preparation and making good Grounds keeping including basic gardening, cleaning gutters and changeable weather preparation Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Operational Support Support operational teams with repair needs for day to day tasks in residential areas, commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand standards Work collaboratively with the wider maintenance and facilities team. Ensure minimal disruption to guests and operations when completing works. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! TPBN1_UKTJ

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