Registered Care Home Manager
2 days ago
Skegness
Job Title: Registered Care Home Manager Reports To: Managing Director Job Type: Full-Time | On-site Job Overview As the Registered Manager, you will be responsible for the overall leadership, management, and quality of care within the home, ensuring compliance with all regulatory and legislative requirements. A. Service User Care & Well-being Promote independence, dignity, and choice for all service users, ensuring a person-centred approach. Lead the team in delivering high-quality dementia care in line with best practices. Foster strong relationships with residents, families, and representatives to enhance the care experience. B . Financial & Administrative Responsibilities Maintainhigh standardsof administrative efficiency, ensuring both electronic and paper-based records are up to date. Takeaccountabilitiesfor all financial transactions within the home. Manage complaints and compliments effectively in line with company procedures and regulatory requirements. C . External Relations & Community Engagement Maintain strong working relationships with external stakeholders, including the CQC, GPs, Local Authority Care Managers, discharge teams, residents families, and the wider community. Encourage community involvement in the home, fostering an inclusive and supportive environment. D . Leadership & Operational Management Oversee the day-to-day operations of the home with full 24-hour responsibility for the care and well-being of service users. Lead and coordinate staff selection processes, ensuring professionalism and thoroughness in recruitment. Compile and manage staffrotas, ensuringappropriate skillmix on every shift. Ensure all staffmaintainregistration with relevant professional bodies. Provide strong leadership, ensuring a safe, professional, and caring environment for both residents and staff. Act as a role model,maintaininga visible presence and fostering a supportiveteamculture. Organiseand lead mentoring sessions tailored to the needs of both service users and staff. Conduct andmonitorkey performance indicators (KPIs) to drive business success. E . Quality Assurance & Compliance Ensure policies and procedures are understood and followed by all staff,maintainingthe highest standard of care. Comply withall relevant legislation, including the Regulations for the Registration and Inspection of Care Homes. Implement andmaintainagreed quality assurance initiatives within the home. Liaise effectively with social care regulators and local authorities to ensure compliance with regulatory standards. Ensure the service not only meets but exceeds Care Quality Commission (CQC) expectations. F . Governance & Professional Development Act as the Information Governance Lead for the home, collaborating with the Companys Information Governance Lead and the Senior Operations Team. Ensure professional knowledge and practicesremainup to date with current legislation and best practices. Organiseand chair meetings, ensuring clear action points and follow-ups. Monitor staff performance, addressing any concerns through effective performance management strategies. The job overview above outlines the key responsibilities of the role but is not intended to be an exhaustive list, and additional duties may be required in line with the needs of the business. Qualifications & Experience CQC Registered Manager status Level 5 in Health & Social Care Level 5 NVQ in Leadership and Management Strong knowledge of dementia care best practices TPBN1_UKTJ