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Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels \n Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star rated driving school with 500 instructors already on the road nationwide — and we’re expanding across the UK. \n This opportunity is ideal for anyone considering a career change. You don’t need previous instructing experience — just a professional attitude, good people skills and the willingness to learn. We’ll train you from the start and guide you all the way to becoming an Approved Driving Instructor (ADI). \n Why this opportunity stands out \n Excellent Earning Potential (£38/hour typical lesson rates) \n Lesson rates average around £38 per hour, supporting strong income whether you work part-time or full-time. For example, working 32 hours per week can deliver earnings up to £39k per year, and those working 40hrs have the opportunity to reach £50,000+. \n Total Flexibility \n You decide when you work — mornings, evenings, weekends, or a full-time diary. It’s a career that fits around your life. \n Local Work, Less Travel \n Most instructors teach within 30 minutes of home, typically covering 6–8 postcodes, helping you maximise teaching time and reduce travel. \n Earn While You Train \n After passing DVSA Part 2, you are able to apply for a trainee licence, allowing you to begin teaching and earning sooner while completing the final stage of qualification. \n New Training Academy – Full Support Built In \n Our new Training Academy provides a structured route through DVSA Parts 1, 2 and 3, combining: \n\n • Flexible online learning for theory and preparation\n, • In-car coaching to build driving and teaching ability\n, • Live classroom sessions for extra guidance and confidence\n, • Lesson plans, resources and ongoing support to help you succeed\n\n Dual-Control Vehicle Options \n We can support you with access to dual-control car options through established providers, including new and nearly-new models such as Ford Puma, Renault Clio, MG3 and Vauxhall Corsa, subject to availability. \n A Rewarding Career \n You’ll help learners gain independence, improve road safety, and experience the satisfaction of seeing students pass and succeed. \n Training Fees Paid Back in Full \n All instructors pay for training. Training fees can be paid back in full after you have worked with us for 1 year (ask for details). \n Eligibility (DVSA Requirements) \n To apply, you must: \n\n • Hold a full UK driving licence for at least 3 years\n, • Have no more than 5 penalty points\n, • Have no bans in the last 5 years\n, • Be reliable, patient, and confident communicating with people\n\n Apply Now \n Submit your details today and our team will contact you to explain the training route, timescales and how quickly you can get started.

We’re currently recruiting Level 2, Level 3 and Level 6 qualified nursery staff to support a range of well‑established nurseries and schools in the local area. We have immediate starts and regular weekly shifts available. Whether you’re looking for one day a week or full‑time supply work, we can offer flexible roles that fit around your lifestyle, commitments, and long‑term goals. What we’re looking for Level 2 or Level 3 qualification in Childcare (essential for nursery roles) Qualified Primary Teachers (ECTs welcome) A genuine passion for working with children Reliability, professionalism, and flexibility Confidence working across different settings What you’ll get £17 – £20 per hour for nursery roles (depending on qualification) Weekly pay every Friday by 5PM Flexible shifts, typically 8:30 AM – 5:30 PM Work across nurseries and schools we have strong, long‑standing relationships with Opportunities that often lead to long‑term or permanent roles Why choose supply work with Key Education Recruitment? Choose when and how often you work Build experience across a variety of nursery and school environments Find the settings that suit you best Perfect for candidates wanting flexibility, career exploration, or extra income * Friendly, supportive consultants who genuinely care about your progression We have consistent weekly shifts available and can get you registered quickly so you can start booking work straight away

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star rated driving school with 500 instructors already on the road nationwide — and we’re expanding across the UK. This opportunity is ideal for anyone considering a career change. You don’t need previous instructing experience — just a professional attitude, good people skills and the willingness to learn. We’ll train you from the start and guide you all the way to becoming an Approved Driving Instructor (ADI). Why this opportunity stands out Excellent Earning Potential (£38/hour typical lesson rates) Lesson rates average around £38 per hour, supporting strong income whether you work part-time or full-time. For example, working 32 hours per week can deliver earnings up to £39k per year, and those working 40hrs have the opportunity to reach £50,000+. Total Flexibility You decide when you work — mornings, evenings, weekends, or a full-time diary. It’s a career that fits around your life. Local Work, Less Travel Most instructors teach within 30 minutes of home, typically covering 6–8 postcodes, helping you maximise teaching time and reduce travel. Earn While You Train After passing DVSA Part 2, you are able to apply for a trainee licence, allowing you to begin teaching and earning sooner while completing the final stage of qualification. New Training Academy – Full Support Built In Our new Training Academy provides a structured route through DVSA Parts 1, 2 and 3, combining: • Flexible online learning for theory and preparation, • In-car coaching to build driving and teaching ability, • Live classroom sessions for extra guidance and confidence, • Lesson plans, resources and ongoing support to help you succeed Dual-Control Vehicle Options We can support you with access to dual-control car options through established providers, including new and nearly-new models such as Ford Puma, Renault Clio, MG3 and Vauxhall Corsa, subject to availability. A Rewarding Career You’ll help learners gain independence, improve road safety, and experience the satisfaction of seeing students pass and succeed. Training Fees Paid Back in Full All instructors pay for training. Training fees can be paid back in full after you have worked with us for 1 year (ask for details). Eligibility (DVSA Requirements) To apply, you must: • Hold a full UK driving licence for at least 3 years, • Have no more than 5 penalty points, • Have no bans in the last 5 years, • Be reliable, patient, and confident communicating with people Apply Now Submit your details today and our team will contact you to explain the training route, timescales and how quickly you can get started.

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star rated driving school with 500 instructors already on the road nationwide — and we’re expanding across the UK. This opportunity is ideal for anyone considering a career change. You don’t need previous instructing experience — just a professional attitude, good people skills and the willingness to learn. We’ll train you from the start and guide you all the way to becoming an Approved Driving Instructor (ADI). Why this opportunity stands out Excellent Earning Potential (£38/hour typical lesson rates) Lesson rates average around £38 per hour, supporting strong income whether you work part-time or full-time. For example, working 32 hours per week can deliver earnings up to £39k per year, and those working 40hrs have the opportunity to reach £50,000+. Total Flexibility You decide when you work — mornings, evenings, weekends, or a full-time diary. It’s a career that fits around your life. Local Work, Less Travel Most instructors teach within 30 minutes of home, typically covering 6–8 postcodes, helping you maximise teaching time and reduce travel. Earn While You Train After passing DVSA Part 2, you are able to apply for a trainee licence, allowing you to begin teaching and earning sooner while completing the final stage of qualification. New Training Academy – Full Support Built In Our new Training Academy provides a structured route through DVSA Parts 1, 2 and 3, combining: • Flexible online learning for theory and preparation, • In-car coaching to build driving and teaching ability, • Live classroom sessions for extra guidance and confidence, • Lesson plans, resources and ongoing support to help you succeed Dual-Control Vehicle Options We can support you with access to dual-control car options through established providers, including new and nearly-new models such as Ford Puma, Renault Clio, MG3 and Vauxhall Corsa, subject to availability. A Rewarding Career You’ll help learners gain independence, improve road safety, and experience the satisfaction of seeing students pass and succeed. Training Fees Paid Back in Full All instructors pay for training. Training fees can be paid back in full after you have worked with us for 1 year (ask for details). Eligibility (DVSA Requirements) To apply, you must: • Hold a full UK driving licence for at least 3 years, • Have no more than 5 penalty points, • Have no bans in the last 5 years, • Be reliable, patient, and confident communicating with people Apply Now Submit your details today and our team will contact you to explain the training route, timescales and how quickly you can get started.

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star rated driving school with 500 instructors already on the road nationwide — and we’re expanding across the UK. This opportunity is ideal for anyone considering a career change. You don’t need previous instructing experience — just a professional attitude, good people skills and the willingness to learn. We’ll train you from the start and guide you all the way to becoming an Approved Driving Instructor (ADI). Why this opportunity stands out Excellent Earning Potential (£38/hour typical lesson rates) Lesson rates average around £38 per hour, supporting strong income whether you work part-time or full-time. For example, working 32 hours per week can deliver earnings up to £39k per year, and those working 40hrs have the opportunity to reach £50,000+. Total Flexibility You decide when you work — mornings, evenings, weekends, or a full-time diary. It’s a career that fits around your life. Local Work, Less Travel Most instructors teach within 30 minutes of home, typically covering 6–8 postcodes, helping you maximise teaching time and reduce travel. Earn While You Train After passing DVSA Part 2, you are able to apply for a trainee licence, allowing you to begin teaching and earning sooner while completing the final stage of qualification. New Training Academy – Full Support Built In Our new Training Academy provides a structured route through DVSA Parts 1, 2 and 3, combining: • Flexible online learning for theory and preparation, • In-car coaching to build driving and teaching ability, • Live classroom sessions for extra guidance and confidence, • Lesson plans, resources and ongoing support to help you succeed Dual-Control Vehicle Options We can support you with access to dual-control car options through established providers, including new and nearly-new models such as Ford Puma, Renault Clio, MG3 and Vauxhall Corsa, subject to availability. A Rewarding Career You’ll help learners gain independence, improve road safety, and experience the satisfaction of seeing students pass and succeed. Training Fees Paid Back in Full All instructors pay for training. Training fees can be paid back in full after you have worked with us for 1 year (ask for details). Eligibility (DVSA Requirements) To apply, you must: • Hold a full UK driving licence for at least 3 years, • Have no more than 5 penalty points, • Have no bans in the last 5 years, • Be reliable, patient, and confident communicating with people Apply Now Submit your details today and our team will contact you to explain the training route, timescales and how quickly you can get started.

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star rated driving school with 500 instructors already on the road nationwide — and we’re expanding across the UK. This opportunity is ideal for anyone considering a career change. You don’t need previous instructing experience — just a professional attitude, good people skills and the willingness to learn. We’ll train you from the start and guide you all the way to becoming an Approved Driving Instructor (ADI). Why this opportunity stands out Excellent Earning Potential (£38/hour typical lesson rates) Lesson rates average around £38 per hour, supporting strong income whether you work part-time or full-time. For example, working 32 hours per week can deliver earnings up to £39k per year, and those working 40hrs have the opportunity to reach £50,000+. Total Flexibility You decide when you work — mornings, evenings, weekends, or a full-time diary. It’s a career that fits around your life. Local Work, Less Travel Most instructors teach within 30 minutes of home, typically covering 6–8 postcodes, helping you maximise teaching time and reduce travel. Earn While You Train After passing DVSA Part 2, you are able to apply for a trainee licence, allowing you to begin teaching and earning sooner while completing the final stage of qualification. New Training Academy – Full Support Built In Our new Training Academy provides a structured route through DVSA Parts 1, 2 and 3, combining: • Flexible online learning for theory and preparation, • In-car coaching to build driving and teaching ability, • Live classroom sessions for extra guidance and confidence, • Lesson plans, resources and ongoing support to help you succeed Dual-Control Vehicle Options We can support you with access to dual-control car options through established providers, including new and nearly-new models such as Ford Puma, Renault Clio, MG3 and Vauxhall Corsa, subject to availability. A Rewarding Career You’ll help learners gain independence, improve road safety, and experience the satisfaction of seeing students pass and succeed. Training Fees Paid Back in Full All instructors pay for training. Training fees can be paid back in full after you have worked with us for 1 year (ask for details). Eligibility (DVSA Requirements) To apply, you must: • Hold a full UK driving licence for at least 3 years, • Have no more than 5 penalty points, • Have no bans in the last 5 years, • Be reliable, patient, and confident communicating with people Apply Now Submit your details today and our team will contact you to explain the training route, timescales and how quickly you can get started.

We’re currently recruiting Level 2, Level 3 and Level 6 qualified nursery staff to support a range of well‑established nurseries and schools in the local area. We have immediate starts and regular weekly shifts available. Whether you’re looking for one day a week or full‑time supply work, we can offer flexible roles that fit around your lifestyle, commitments, and long‑term goals. What we’re looking for • Level 2 or Level 3 qualification in Childcare (essential for nursery roles), • Qualified Primary Teachers (ECTs welcome), • A genuine passion for working with children, • Reliability, professionalism, and flexibility, • Confidence working across different settings What you’ll get • £17 – £20 per hour for nursery roles (depending on qualification), • Weekly pay every Friday by 5PM, • Flexible shifts, typically 8:30 AM – 5:30 PM, • Work across nurseries and schools we have strong, long‑standing relationships with, • Opportunities that often lead to long‑term or permanent roles Why choose supply work with Key Education Recruitment? • Choose when and how often you work, • Build experience across a variety of nursery and school environments, • Find the settings that suit you best, • Perfect for candidates wanting flexibility, career exploration, or extra income, • Friendly, supportive consultants who genuinely care about your progression We have consistent weekly shifts available and can get you registered quickly so you can start booking work straight away

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star rated driving school with 500 instructors already on the road nationwide — and we’re expanding across the UK. This opportunity is ideal for anyone considering a career change. You don’t need previous instructing experience — just a professional attitude, good people skills and the willingness to learn. We’ll train you from the start and guide you all the way to becoming an Approved Driving Instructor (ADI). Why this opportunity stands out Excellent Earning Potential (£38/hour typical lesson rates) Lesson rates average around £38 per hour, supporting strong income whether you work part-time or full-time. For example, working 32 hours per week can deliver earnings up to £39k per year, and those working 40hrs have the opportunity to reach £50,000+. Total Flexibility You decide when you work — mornings, evenings, weekends, or a full-time diary. It’s a career that fits around your life. Local Work, Less Travel Most instructors teach within 30 minutes of home, typically covering 6–8 postcodes, helping you maximise teaching time and reduce travel. Earn While You Train After passing DVSA Part 2, you are able to apply for a trainee licence, allowing you to begin teaching and earning sooner while completing the final stage of qualification. New Training Academy – Full Support Built In Our new Training Academy provides a structured route through DVSA Parts 1, 2 and 3, combining: • Flexible online learning for theory and preparation, • In-car coaching to build driving and teaching ability, • Live classroom sessions for extra guidance and confidence, • Lesson plans, resources and ongoing support to help you succeed Dual-Control Vehicle Options We can support you with access to dual-control car options through established providers, including new and nearly-new models such as Ford Puma, Renault Clio, MG3 and Vauxhall Corsa, subject to availability. A Rewarding Career You’ll help learners gain independence, improve road safety, and experience the satisfaction of seeing students pass and succeed. Training Fees Paid Back in Full All instructors pay for training. Training fees can be paid back in full after you have worked with us for 1 year (ask for details). Eligibility (DVSA Requirements) To apply, you must: • Hold a full UK driving licence for at least 3 years, • Have no more than 5 penalty points, • Have no bans in the last 5 years, • Be reliable, patient, and confident communicating with people Apply Now Submit your details today and our team will contact you to explain the training route, timescales and how quickly you can get started.

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star rated driving school with 500 instructors already on the road nationwide — and we’re expanding across the UK. This opportunity is ideal for anyone considering a career change. You don’t need previous instructing experience — just a professional attitude, good people skills and the willingness to learn. We’ll train you from the start and guide you all the way to becoming an Approved Driving Instructor (ADI). Why this opportunity stands out Excellent Earning Potential (£38/hour typical lesson rates) Lesson rates average around £38 per hour, supporting strong income whether you work part-time or full-time. For example, working 32 hours per week can deliver earnings up to £39k per year, and those working 40hrs have the opportunity to reach £50,000+. Total Flexibility You decide when you work — mornings, evenings, weekends, or a full-time diary. It’s a career that fits around your life. Local Work, Less Travel Most instructors teach within 30 minutes of home, typically covering 6–8 postcodes, helping you maximise teaching time and reduce travel. Earn While You Train After passing DVSA Part 2, you are able to apply for a trainee licence, allowing you to begin teaching and earning sooner while completing the final stage of qualification. New Training Academy – Full Support Built In Our new Training Academy provides a structured route through DVSA Parts 1, 2 and 3, combining: • Flexible online learning for theory and preparation, • In-car coaching to build driving and teaching ability, • Live classroom sessions for extra guidance and confidence, • Lesson plans, resources and ongoing support to help you succeed Dual-Control Vehicle Options We can support you with access to dual-control car options through established providers, including new and nearly-new models such as Ford Puma, Renault Clio, MG3 and Vauxhall Corsa, subject to availability. A Rewarding Career You’ll help learners gain independence, improve road safety, and experience the satisfaction of seeing students pass and succeed. Training Fees Paid Back in Full All instructors pay for training. Training fees can be paid back in full after you have worked with us for 1 year (ask for details). Eligibility (DVSA Requirements) To apply, you must: • Hold a full UK driving licence for at least 3 years, • Have no more than 5 penalty points, • Have no bans in the last 5 years, • Be reliable, patient, and confident communicating with people Apply Now Submit your details today and our team will contact you to explain the training route, timescales and how quickly you can get started.

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star rated driving school with 500 instructors already on the road nationwide — and we’re expanding across the UK. This opportunity is ideal for anyone considering a career change. You don’t need previous instructing experience — just a professional attitude, good people skills and the willingness to learn. We’ll train you from the start and guide you all the way to becoming an Approved Driving Instructor (ADI). Why this opportunity stands out Excellent Earning Potential (£38/hour typical lesson rates) Lesson rates average around £38 per hour, supporting strong income whether you work part-time or full-time. For example, working 32 hours per week can deliver earnings up to £39k per year, and those working 40hrs have the opportunity to reach £50,000+. Total Flexibility You decide when you work — mornings, evenings, weekends, or a full-time diary. It’s a career that fits around your life. Local Work, Less Travel Most instructors teach within 30 minutes of home, typically covering 6–8 postcodes, helping you maximise teaching time and reduce travel. Earn While You Train After passing DVSA Part 2, you are able to apply for a trainee licence, allowing you to begin teaching and earning sooner while completing the final stage of qualification. New Training Academy – Full Support Built In Our new Training Academy provides a structured route through DVSA Parts 1, 2 and 3, combining: • Flexible online learning for theory and preparation, • In-car coaching to build driving and teaching ability, • Live classroom sessions for extra guidance and confidence, • Lesson plans, resources and ongoing support to help you succeed Dual-Control Vehicle Options We can support you with access to dual-control car options through established providers, including new and nearly-new models such as Ford Puma, Renault Clio, MG3 and Vauxhall Corsa, subject to availability. A Rewarding Career You’ll help learners gain independence, improve road safety, and experience the satisfaction of seeing students pass and succeed. Training Fees Paid Back in Full All instructors pay for training. Training fees can be paid back in full after you have worked with us for 1 year (ask for details). Eligibility (DVSA Requirements) To apply, you must: • Hold a full UK driving licence for at least 3 years, • Have no more than 5 penalty points, • Have no bans in the last 5 years, • Be reliable, patient, and confident communicating with people Apply Now Submit your details today and our team will contact you to explain the training route, timescales and how quickly you can get started.

45,000 to 50,000 depending on experience Scrum Master Digital Salary 45,000 to 50,000 depending on experience Permanent Hybrid Home & Folkestone Our central digital team are looking for a certified Scrum Master. This is a newly created role to support the team to become fully agile across day-to-day work and projects. You will be working closely with our Head of Digital, Product Managers, Data Analysts, CRO, Web Managers and UX / UI experts. Youll be able to have an instant impact in this team, as they are keen to improve processes and work in a disciplined agile way. You will be able to improve cross-team coordination and delivery governance, helping our team deliver higher-quality outcomes and faster time-to-value across the digital change pipeline here at Saga. Its truly a role where you can make a difference! You will be key to building out our agile maturity and capability within the team through coaching, lightweight process improvements and continuous improvement actions that are embedded into day-to-day delivery. We work in a hybrid way at Saga both at home and in the office. In this team we work mainly from Folkestone 2 to 3 times a week and meet up in the London office about once a month. Folkestone will be your allocated office. Any travel costs to London will be covered when a meeting or event takes place there. Role Responsibility As our new Scrum Master, you will be responsible for the day-to-day management of the digital team ensuring the effective approach for agile values and sprint outcomes as well as managing the pipeline of change work to be delivered. Responsible for the removal of obstacles, relationships with product managers and the effective delivery of agile principles within Digital change. You will be: Using agile methodology values, principles, and practices to plan, manage, and deliver solutions Training, mentoring, and supporting the digital team to follow agile values, principles, and practices Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment Manage incoming demand prior to sprint Facilitating discussion, decision making, and conflict resolution in pursuit of product delivery Determining and managing tasks, issues, risks, and action items Scheduling and facilitating scrum events, meetings, and decision-making processes Monitoring progress and performance and helping teams to make improvements Planning and organising demos and product/system testing Tracking project processes, deliverables, and financials. Preparing and presenting status reports to stakeholders and Group Change Steering forum The Ideal Candidate Proven experience of change delivery and analysis Demonstrable experience of Agile principles and development methodologies Experience with working with digital CX programmes Qualification in scrum (CSM) advantageous Experience with management tools such as JIRA / monday.com or similar Communication skills Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement) Problem-solving and conflict-resolution ability Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, thats why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UKs specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3559

Paying 25,750 Customer Operations Executive Salary 25,750 Permanent Hybrid / Crawley OR Folkestone At Saga, were all about making travel memorable and that starts long before our customers set off. As a Customer Operations Executive, youll play a key role in making sure every customer feels looked after when their holiday plans need to change. From finding the perfect alternative when a tour is cancelled, to handling complex booking amendments and keeping customers informed every step of the way, youll be the calm, helpful voice that turns a potentially tricky situation into a positive experience. Youll join a friendly, collaborative team where no two days are the same, working across Saga to find solutions, solve problems and keep our customers at the heart of everything we do. If youre organised, naturally curious, great with people and thrive on getting the detail right, this is a brilliant opportunity to make a real difference helping our customers look forward to their next Saga adventure with confidence. This requires you to be working from our either our Folkestone or Crawley office a minimum of 3 times a week. Role Responsibility As a Customer Operations Executive, youll be responsible for managing pre-departure booking changes for both Saga & Titan brands, ensuring every amendment is completed accurately and communicated clearly to our customers. Other responsibilities will include: Assess the reason for each booking change and determine the most effective way to communicate the amendment, whether by telephone or in writing. Create customer-friendly letters and telephone scripts to minimise dissatisfaction and customer escalations. Identify opportunities to retain customers when holidays are cancelled due to minimum numbers, including offering alternative dates or tours. Escalate amendments to the Customer Operations Manager where there is potential for customer dissatisfaction. Accurately update bookings in Tigerbay and Sabre, ensuring itineraries and all onward travel arrangements are correct. Amend associated travel arrangements, including transport, pre-trip accommodation, seat and meal bookings. Issue updated travel documentation to customers and communicate changes to the fulfilment team. Manage customer queries and resolve booking amendment complaints professionally and efficiently. Identify and maximise appropriate cross-selling and alternative holiday opportunities to support customer retention. Provide advice and support to other areas of the business, assisting with customer queries where required. Respond to telephone calls, emails and task messages promptly, ensuring efficient communication and resolution. The Ideal Candidate Were looking for someone who is highly organised, proactive and able to work calmly under pressure and to deadlines. Youll have excellent written and verbal communication skills and a strong customer focus as well as the following; Excellent attention to detail in a fast-paced environment Proven ability to work under pressure and manage competing priorities Strong time management and organisational skills A thorough, flexible and proactive approach Strong problem-solving skills, with the ability to find solutions while remaining calm and customer focused The ability to manage customer queries and complaints professionally, understand customer needs and suggest appropriate solutions The ability to work effectively as part of a team while taking ownership of your workload Desirable; Experience of working with booking or reservation systems, particularly in a travel or customer operations environment. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, thats why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UKs specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3553

30,000 - 35,000 per annum dependent on experience Graduate Trainee Product Manager Greek Speaking 30,00035,000 per annum, dependent on experience Permanent Folkestone Hybrid + Overseas Travel Required Saga Travel is growing, and were looking for a language graduate who can speak fluent Greek to help us shape exciting, memorable holidays for our guests. This is a fantastic opportunity for recent language grads or even candidates with fluent skills looking to start a career in travel. You will be passionate about all things travel, understand Greek-speaking destinations and want to build a career in travel product development / buying teams. Youll use your knowledge of the language, culture, history, and customer appeal of your region to help create standout tours, hotel stays and holiday experiences that offer something genuinely different to the UK travel market. Working as part of our expanding Product team, youll regularly travel overseas to research destinations, meet suppliers, develop new ideas and bring unique holiday propositions to life. Youll be involved in sourcing quality hotels, building touring itineraries, negotiating commercial terms and ensuring every product delivers great value, excellent service and the trusted Saga experience our customers expect. You dont need to know everything from day one. With the support of our experienced Director of Product and a passionate team around you, youll develop your skills in supplier management, contract negotiation, product design and commercial decision-making within the travel industry. If you are fluent in Greek, commercially curious, creative and excited by the idea of turning destination knowledge into exceptional travel experiences, this could be a brilliant start for a progressive path in the travel industry. At Saga, we work in a hybrid way, with time split between home and our Folkestone office. When youre working in the UK, youll be spending a minimum of 3 days a week in the office and youll also need to be comfortable travelling overseas, sometimes at short notice. Role Responsibility Our Graduate Trainee Product Managers will be exposed to working alongside an array of functions at Saga such as; commercial, Operations, marketing, finance and sales. You will also represent the brand when meeting with tourist boards and other industry partners. This is not a typical Grad Scheme, truly everyday will be different. With your language skill and passion for travel, you can instantly make an impact here. This exciting role will cover; Learning to deliver commercially successful travel products that meet revenue and margin targets. Taking ownership of supplier contracts, ensuring agreements are competitive and commercially sound. Helping to shape the future of Saga Holidays product range. Improving Sagas relations with its suppliers and potential suppliers via effective account management. Maintaining high levels of product quality as measured in customer satisfaction targets, including NPS. Taking action to improve sales delivery to my areas of responsibility considering commercial data and market insights. Managing my time and priorities to ensure deadlines and business objectives are consistently met. Seeking out potential new suppliers and assist in managing commercial relationships with existing ones. Working under the guidance of the Director of Product and Senior Product Managers to develop new and innovative tour concepts and itineraries. Researching new destinations and seek out new potential suppliers, gradually becoming an expert in your area of responsibility through frequent resort visits. Conducting online and face to face meetings with our overseas hotel, coach and excursion providers, negotiating contracts in line with commercial targets. Working closely with colleagues in the Product and Commercial teams to ensure that product is contracted at the target rates within agreed deadlines for marketing campaigns. Working in conjunction with Marketing to ensure accurate product presentation. Developing a deep understanding of the Saga brand and how to convey the benefits of collaboration to potential partners. Meeting with Tourist boards in core product areas and work alongside them to develop our business. Delivering product briefs to Sales, Marketing and Studio. Providing day to day support to the Director of Product. Attending trade fairs, travel conferences and destination workshops, developing a wide network of contacts. The Ideal Candidate You will be a confident communicator in Greek, both verbal and written. Aswell as being able to demonstrate the following skills and attributes; Independent, able to represent the business when travelling solo on business. Be a confident communicator with the ability to build and develop relationships with our suppliers and new prospects. Can demonstrate a real passion for travel products and Spanish speaking destinations. Able to bring new ideas to the team for our destinations. Can demonstrate a considered approach with a high-level detail and numeracy skills. Has excellent written communication and presentation abilities. Be a proficient user across Microsoft Office (Excel, PowerPoint, Word). Have the flexibility to travel frequently overseas, sometimes this could be at short notice and could be 3 or 4 nights away from home in our peak buying periods. Desirable; Educational qualifications in art, literature, history and culture. Destination knowledge arising from past travel experiences particularly relating to Europe mainly Greece. Ability to manage multiple projects and priorities simultaneously. Experience & qualifications relating to the tourism sector. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, thats why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UKs specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3562

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