Individual giving manager
9 days ago
London
Individual giving manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. About the Role We are looking for an experienced Individual Giving Manager to lead the development and delivery of our supporter acquisition and retention strategies. This is a full time, permanent role working on a hybrid basis with 2 days per week in our London office. This is a varied and hands-on role where you will lead multi-channel campaigns with a focus on new product development and supporter journeys, driving supporter growth, income and lifetime value. The Individual Giving & Legacies team is a key driver of voluntary income at Sense. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme and the growth of digital fundraising activity, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work. Key Responsibilities • Develop and deliver supporter acquisition and retention strategies, plans and budgets., • Lead multi-channel fundraising campaigns across direct mail, digital, DRTV, telemarketing and face-to-face., • Drive income growth and maximise value of supporters., • Develop engaging fundraising propositions and creative campaign content., • Lead ongoing testing, learning and innovation across products, audiences and channels., • Manage income and expenditure budgets, with responsibility for forecasting and reporting., • Build and manage relationships with external agencies and suppliers., • Collaborate across fundraising, marketing and the wider organisation to identify new opportunities., • Ensure all activity is compliant with fundraising regulations and data protection legislation. About You We’re looking for a confident and data-driven fundraiser with strong experience in multi-channel individual giving and direct marketing. You’ll be both strategic and hands-on, comfortable managing campaigns end-to-end while continuously improving performance through insight and innovation. You will bring: • Proven experience delivering successful individual giving or direct marketing campaigns., • Strong multi-channel experience (e.g. direct mail, digital, DRTV, telemarketing, face-to-face)., • Experience managing budgets, forecasting and reporting on performance., • Strong analytical skills, including segmentation, targeting and campaign optimisation., • Experience managing agencies and external partners., • Excellent communication and stakeholder management skills., • Experience leading or mentoring team members., • Experience with prize-led fundraising would be beneficial but is not essential. About Sense Sense is a leading disability charity, here to break down barriers alongside disabled people with complex needs. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Together, we drive change, building a future where everyone has the power, choice and control to live the lives we choose. We’re proud to be a Disability confident leader and a charity where people can grow their skills and careers in a supportive, flexible environment. Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement. To apply Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying. Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time. Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role. For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
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