I hope this message finds you well. I am writing to inform you about an exciting job opportunity at Bella Roma, a fine dining Italian restaurant located in Beckenham. We are currently seeking highly experienced Head Waiters/ss to join our team. If you have a strong background in Italian cuisine and possess excellent knowledge and experience in Italian food and beverage, including wine service, we would like to hear from you. Please note that only candidates with previous experience in Italian cuisine need apply for this position. If you are interested and believe you meet the criteria, please send your updated CV and a cover letter to Bella Roma Thank you for considering this opportunity. We look forward to hearing from you. Warm regards, Leo
Overview DONDON DINING LTD, trading as Buy & Bite, is looking for a proactive and hands-on Restaurant Manager to oversee the daily operations of our fast-paced, modern Asian eatery. The Restaurant Manager will be responsible for ensuring smooth front- and back-of-house operations, upholding high standards in food quality, service, hygiene, and brand presentation. This role requires strong leadership, operational focus, and a commitment to excellent customer service. The ideal candidate will lead the team to maintain consistent performance, ensure customer satisfaction, and support the restaurant’s growth in both dine-in service and delivery through HungryPanda. Key Responsibilities · Manage day-to-day operations of the restaurant, including staffing, inventory, cleanliness, and service flow · Lead, train, and motivate front-of-house and kitchen staff to deliver consistent food quality and excellent customer experience · Ensure full compliance with company policies and food safety regulations · Monitor inventory and coordinate with suppliers for timely restocking · Oversee staff scheduling, attendance, and in-store coordination · Handle and fulfil online orders through the HungryPanda delivery platform · Maintain overall shop presentation in line with brand standards · Address and resolve customer feedback and complaints professionally · Provide regular performance and sales updates to company management Requirements · Previous experience in restaurant or café management, preferably in fast-casual or Asian cuisine concepts · Strong leadership and team management skills · Excellent communication and organisational abilities · Familiarity with POS systems and HungryPanda platform operations · Fluent in English; Mandarin or Cantonese is a plus but not required · Willingness to work flexible hours, including weekends and peak periods
Lead Waiter / Waitress Job Description: As a Lead Waiter/Waitress at Crudo, you are responsible for overseeing the service staff and ensuring that all aspects of the dining experience meet our high standards. You will assist with training new staff, manage customer interactions, and help coordinate service to ensure a seamless operation. Responsibilities: - Service Execution & Leadership: Serve food and beverages promptly and accurately and support other members of the wait staff during shifts - Training: Assist in training new wait staff on service protocols and customer service standards. - Service Oversight: Monitor and ensure timely delivery of orders and address any service issues. - Customer Engagement: Handle complex customer inquiries and complaints, ensuring a positive dining experience. - Quality Control: Ensure that food and beverages are presented according to restaurant standards. - Shift Coordination: Help coordinate shift activities and assignments to ensure efficient service. - Reporting: Provide feedback to management on service issues, staff performance, and customer feedback. Progression to Restaurant Supervisor: - Demonstrate strong leadership and organisational skills. - Successfully train and mentor new staff members. - Show proficiency in managing service operations and addressing customer issues effectively. - Exhibit a deep understanding of restaurant operations and the ability to take initiative.
What we’re looking for: Proven experience on the floor Confident in taking orders and delivering excellent drinks Skilled in checking and counting stock Ability to work efficiently under pressure Passionate about customer service and creating a great atmosphere If you’re enthusiastic, reliable, and ready to be part of a dynamic team, get in touch! We look forward to hearing from you!
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Waiter/Waitress at Fallow, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: - Oversee and support the front-of-house team to maintain outstanding service standards. - Provide warm, attentive, and knowledgeable service, ensuring guests feel valued. - Guide guests through the food and drink menus with expert recommendations and pairings. - Coordinate with the kitchen and bar teams to ensure smooth communication and timely service. - Maintain high levels of organization, cleanliness, and adherence to health and safety regulations. - Assist in training and mentoring junior team members, fostering a culture of excellence. - Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution. - Support management with service operations, including opening and closing procedures. About you: - Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant. - Passion for hospitality, food, sustainability, and delivering outstanding guest experiences. - Strong leadership, communication, and interpersonal skills. - Attention to detail, problem-solving ability, and the capacity to thrive under pressure. - A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - No structured uniform, celebrate your individuality. - Staff meal during your shift. - Holiday increment with length of service. - Enhanced parental leave. - Sabbaticals. - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.
We’re looking for a Head Waiter / Waiter to join The Ivy Collection. Working closely with the front of house team to make sure high standards are maintained. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Waiter in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style A natural leader, you know how to get the best from the floor team A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service Ability to work effectively as part of a team and work on your own initiative What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job Meals from our menu and discount in all our restaurants Lots of benefits including your uniform, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets A salary you’ll be hard pressed to beat Where next? With more restaurants opening next year, The Ivy Collection is your oyster. You could help open a new site. Move to head office. Take on a bigger team. Tell us your plans and we’ll help you get there.
Salary: £44,000pa Restaurant Manager - Premium Food Hall Lead the front-of-house experience at a standout restaurant sites within a rapidly expending hospitality group that’s challenges the status-quo in London Be at the forefront of guest interactions, and ensure that every arrival, seating, and farewell is executed with precision and warmth. Your floor team is the heart of this high-energy venue, creating an unforgettable experience. Is this challenge sounds like you? – come have a chat! Key Responsibilities: - Oversee all restaurant operations, ensuring smooth and efficient service. - Lead, train, and motivate your teams. - Manage rota, team performance, and development/training. - Ensure compliance with health and safety regulations. - Work with the GM to develop and implement service strategies. - Drive sales and profitability through effective operational management. What We’re Looking For: Proven experience as a Restaurant Manager in a fast paced, premium branded restaurant Strong leadership and people management skills. Solid understanding of restaurant operations. Ability to work in a fast-paced environment and stay calm under pressure. Flexibility to work evenings, weekends, and holidays as required. A working knowledge of SevenRooms Right to work is essential.
Looking for full time Head Waiter/Waitress. please contact the Manager on the app.
Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).
Now looking for a superstar Head Waiter to be that service leader across both our venues in Spitalfields & Southbank! We are a fun-loving pétanque bar based in the heart of London. Opened in the Summer of 2023, we are always on the lookout for service superstars to help us give our guests the very best experience! We believe that service is always the main focus. As a Head waiter, your main tasks are to deliver overwhelming service to our guests whilst ensuring high service standards are achieved across all team members, and have fun while doing it! We offer an exciting and supportive workplace in which you are given the training, structure and tools needed to do this. We love variety and you may have gained your experience from many different places. Mainly, we look for a few key characteristics that we think are important. You should be: - 5+ years experience as a team leader - Ambitious and love to learn new things - Full of energy and passion for people - Organised, self-driven and structured - Have an open and honest approach Together we work every day to develop and offer our guests a unique experience - which not only includes delicious drinks and Street Food, but also a social sport that we love to introduce to new people - pétanque! Where? Boulebar South Bank & Spitalfields What? Full-time When? When can you start?! ABOUT US Boulebar is a global group, with 13 venues across Sweden, Denmark and the UK. We love all things pétanque, and some would probably call us nerds, but we’re all about ‘love for people’. Not only for our guests that visit us, but also between all of us in the company. Boulebar is based on joy, curiosity and adventure. Or as we ourselves say: freedom, community and a glass of pastis. If you recognise yourself in the description, apply today. We look forward to hearing more from you!
The Role As Pizza Chef at Bing Bong, you’ll bring skill, focus, and care to the kitchen. Working closely with the Development Head Chef, you’ll play a key part in delivering consistent, high-quality pizzas, maintaining kitchen standards, and contributing to new ideas and specials that keep things fresh. What You’ll Be Responsible For Prep & Service: Mastering dough handling, stretch, topping, and oven cook – every pizza, every time Consistency: Following recipes and specs to keep standards sky high, even on the busiest shifts Quality Control: Spotting issues before they hit the pass – you're your own toughest critic Clean Kitchen, Clear Head: Keeping work areas tidy, following food safety rules, and taking pride in your space Stock & Waste: Helping with stock rotation and minimising waste – we care about efficiency and sustainability Teamwork: Working closely with your fellow chefs and FOH to keep service smooth and energy high Innovation: Supporting the Development Head Chef in testing new ideas, giving feedback, and contributing to menu development What You’ll Bring Experience in a pizza kitchen or fast-paced food environment Confidence working with dough, ovens, and fresh ingredients A calm head under pressure and pride in precision Great communication skills and a team-first approach A genuine love of food, flavour, and doing things properly Food hygiene knowledge and a clean, safe working style Our Values This is what we stand for at All the Best – it’s how we work, how we lead, and how we grow: Authentic – We’re honest with ourselves and our customers, keeping traditions while staying original and different. No bollocks, no shortcuts—just doing things the right way. Civic Pride – We’re arsed about our community, our customers, and our team. What we do should always benefit the people around us. Determined – We get shit done, even against the odds. We don’t sit around making excuses—we find a way to make it work. Resourceful – We work smart and make the most of what we’ve got. No waste, no unnecessary spending—just maximising what we already have to be as efficient and profitable as possible. Ambitious – We push for more. Every decision we make should make the business stronger and more profitable—we don’t settle, we improve. Why Join Us? Well, we’re an award-winning employer known for doing things properly, treating people right, and building brilliant places to work. Discount across the organisation: Enjoy discounts on food, drinks, and more across our network of establishments. Input into the development of the bar and the business: Your ideas and input matter to us. Contribute to the growth and success of our bar and the wider business through regular feedback, involvement in decision-making, and opportunities for networking and development trips. Commitment to development and progression: We’re dedicated to helping our team members grow and advance in their careers, with ongoing training, mentorship, and support to achieve your professional goals. 33 Days Annual Leave: Generous entitlement to rest, relax, and recharge. Service Charge: On average, £4k per annum—rewarding your hard work and dedication to outstanding service. Annual Bonus Opportunity: Up to £2,000 a year in recognition of exceptional performance. Length of Service Awards: Celebrate your commitment and loyalty with annual awards. Employee Perks: Access discounts on gyms, food, tech, holidays and more through various employee benefit platforms. Legal, Wellbeing & Therapy Advice: Support and guidance for every part of life – mental, emotional, and practical. If you’re looking for a supportive and rewarding environment where your contributions are valued and your career development is a priority, we’d love to hear from you.