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Heritage manager jobs in United Kingdom

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  • Senior Waiter/Waitress
    Senior Waiter/Waitress
    19 hours ago
    £16 hourly
    Full-time
    London

    Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce and a no-rules, no-dogma approach to creativity. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens About the role. We are looking for a passionate and professional Senior Waiter to join our team at Nora,Canary Wharf. Nora is rooted in Turkish heritage, with a vision to elevate the food, culture, and experience we bring to our guests. This is an exciting opportunity to be part of building something new, bringing energy, personality, and leadership to our dining room. We want someone who thrives in a fast-paced, creative environment, who cares deeply about people, food, and culture, and who is eager to grow as we grow. Responsibilities : ·Delivering attentive, warm, and professional service that creates memorable guest experiences. ·Guiding and supporting the team with positive energy and a team-first mindset. ·Taking accurate food and drink orders and ensuring seamless communication with the kitchen and bar. ·Maintaining strong knowledge of the menu, ingredients, and wine list — and confidently making recommendations. ·Ensuring tables are prepared, set, and maintained to Nora’s high standards. ·Managing multiple tables and service flow with efficiency and calm under pressure. ·Handling guest enquiries and requests with professionalism and care. ·Processing payments and transactions with accuracy and attention. ·Leading by example, supporting team development, and helping create a culture of growth. Requirements. ·Minimum 1–2 years’ experience in a professional, high-quality restaurant environment. ·Genuine passion for food, wine, hospitality, and people. ·Strong communication skills and a confident, guest-focused approach. ·Ability to multitask and thrive in a dynamic, fast-paced setting. ·A positive, professional, and collaborative attitude. ·Flexibility to work evenings, weekends, and holidays. ·Fluent in English (additional languages are a plus).

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  • Waiter / Waitress
    Waiter / Waitress
    1 day ago
    £14–£17 hourly
    Full-time
    London

    Job Title: Experienced Waiting Staff Location: London, Fitzrovia Position: Full-Time / Part-Time Join the Opening Team at Lokal Kitchen Lokal Kitchen is an exciting new Turkish restaurant opening in London, dedicated to authentic Turkish cooking, warm hospitality, and a vibrant dining atmosphere. Our menu celebrates traditional Turkish dishes prepared with care, quality ingredients, and respect for culinary heritage. Lokal Kitchen is part of the same family behind the well-established Faros restaurants in Oxford Circus and Holborn, as well as Fred Bakery in the Oxford Circus and Holborn areas. With years of experience in delivering quality food and service across our venues, we are now building a strong team for our newest concept. We are currently looking for experienced Waiting Staff who are passionate about hospitality and take pride in delivering exceptional service. The Role As a key member of our front-of-house team, you will be responsible for creating a welcoming and professional dining experience for every guest. We are looking for individuals who are confident on the floor, attentive to detail, and comfortable working in a fast-paced restaurant environment. Key Responsibilities • Delivering attentive, knowledgeable, and professional table service, • Confidently guiding guests through the menu and making recommendations, • Ensuring smooth communication between the kitchen and front-of-house teams, • Managing multiple tables while maintaining high service standards, • Maintaining excellent presentation of the dining area, • Previous experience in a busy restaurant environment, • Strong understanding of professional table service, • A genuine passion for food, hospitality, and guest experience, • Excellent communication and teamwork skills, • A positive, proactive attitude and strong work ethic, • Great pay, • Flexible working arrangements (full-time and part-time), • Staff meals on shift, • Opportunities to grow within a respected and expanding hospitality group

    Immediate start!
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  • Food Runner
    Food Runner
    2 days ago
    £15 hourly
    Full-time
    London

    Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce and a no-rules, no-dogma approach to creativity. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens About the role. We are looking for a passionate and professional Junior Waiter, Food runner to join our team at Nora, Canary Wharf. Nora is rooted in Turkish heritage, with a vision to elevate the food, culture, and experience we bring to our guests. This is an exciting opportunity to be part of building something new, bringing energy, personality, and leadership to our dining room. We want someone who thrives in a fast-paced, creative environment, who cares deeply about people, food, and culture, and who is eager to grow as we grow. Responsibilities : · Deliver food to guests promptly, accurately, and professionally, ensuring every dish is presented to the highest standard. · Act as the key link between the kitchen and front-of-house team to ensure smooth and efficient service. · Check dishes before leaving the kitchen to ensure quality, presentation, and accuracy. · Support the expediting process by organising orders and helping manage the flow of service during busy periods. · Communicate clearly with chefs and floor staff to ensure tables receive the correct dishes at the right time. · Describe dishes confidently when serving guests and respond politely to basic guest enquiries. · Assist in clearing and resetting tables when needed to support the wider team. · Maintain cleanliness and organisation in service stations and pass areas. · Work with urgency and attention to detail while remaining calm under pressure. · Contribute positively to the team culture and support colleagues across the floor during service. Requirements · Minimum 1–2 years’ experience in a professional, high-quality restaurant environment. · Genuine passion for food, hospitality, and guest experience. · Strong communication skills and a confident, professional approach. · Excellent attention to detail and ability to work quickly and accurately. · Ability to multitask and thrive in a dynamic, fast-paced setting. · A positive, professional, and collaborative attitude. · Flexibility to work evenings, weekends, and holidays. · Fluent in English (additional languages are a plus).

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  • Senior Receptionist
    Senior Receptionist
    6 days ago
    £38000–£42000 yearly
    Full-time
    London

    Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce, and a no-rules, no-dogma approach to creativity. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens. About the Role As a Senior Receptionist, you will play a key role in both guest relations and floor operations at Nora. This is not a standalone reservations role or a purely front-desk position. We are looking for someone who can take ownership of the reservations side of the business while also being an active and experienced part of the floor management team. Since we don't have a separate reservations department, this role is a great fit for someone passionate about reservations, guest experience, and service flow, with solid restaurant floor experience and confidence stepping in to support and lead during busy services. You will be responsible for managing the booking diary, overseeing the door, coordinating guest arrivals and table flow, and working closely with management to ensure service runs smoothly from start to finish. During peak moments, you will also be expected to support the floor team, help manage service pressure, and contribute to the overall success of the restaurant. This is a great opportunity for someone who wants to be part of a small, ambitious independent restaurant, where every team member makes a real impact and helps the business grow. About You You are warm, organised, and naturally guest-focused, with a strong understanding of how a busy restaurant operates. You are passionate about reservations and understand how important they are to the success of the business, but you are equally comfortable on the floor and know how to support service when needed. You thrive in a fast-paced environment, stay calm under pressure, and enjoy being part of a close-knit team building something special. Your Responsibilities Reservations & Guest Experience Take ownership of the reservations diary, including bookings, confirmations, waitlists, and guest notes • Manage the door with confidence, warmth, and professionalism, • Ensure every guest receives a genuine and memorable welcome, • Anticipate guest needs, preferences, and special requests, • Maximise covers while protecting the quality of the guest experience, • Help shape and improve the reservations strategy as the restaurant grows Floor & Service Support • Work alongside the Restaurant Manager and floor team to manage service flow, • Support the floor during busy periods and key service moments, • Communicate clearly with the bar, kitchen, and floor teams to maintain smooth operations, • Assist with table management, pacing, and resolving service bottlenecks, • Be a reliable senior presence during high-pressure services Team Contribution • Act as an important link between the reservations side and the floor team, • Share useful guest feedback and booking insights with management, • Help maintain a culture of warm, thoughtful, professional hospitality, • Support the wider team in building a strong and successful independent restaurant Requirements • Previous experience in a busy, quality-focused restaurant, • Strong reservations experience and confidence using booking platforms, • Solid floor experience and a good understanding of service operations, • Excellent organisational and communication skills, • Ability to stay calm, positive, and solutions-focused under pressure, • A genuine passion for hospitality and guest experience, • Professional, reliable, and excited to be part of a growing independent business This Role Is For You If... • You love hospitality and believe great service starts well before guests sit down, • You are passionate about reservations, but do not want to be stuck behind a desk, • You have strong floor experience and enjoy being part of the service, • You want to play an important role in a small independent restaurant where you can make a real difference, • You are excited by the idea of helping a growing business develop and succeed

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  • Junior Sous Chef
    Junior Sous Chef
    6 days ago
    £38000–£42000 yearly
    Full-time
    London

    Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce and a no-rules, no-dogma approach to creativity. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens. About the role. We are looking for an ambitious Junior Sous Chef to join our team at Nora, Canary Wharf. Nora is rooted in Turkish heritage, with a vision to elevate the food, culture, and experience we bring to our guests. This role is perfect for a chef who wants to take the next step in their career, grow into a leadership role, and help shape something truly special. You’ll be working in a kitchen that values creativity, respect, teamwork, curiosity, learning, and passion — all while cooking with exceptional produce and delivering food that inspires. Responsibilities. ·Working alongside the Head Chef to lead, support, and motivate the wider kitchen team. ·Leading by example and creating a positive, respectful, and collaborative culture. ·Building and maintaining strong relationships with suppliers to ensure the finest seasonal and authentic ingredients. ·Ensuring every dish meets Nora’s standards and reflects our elevated Turkish identity. ·Keeping control and focus during busy services while maintaining consistency and quality. ·Overseeing day-to-day kitchen operations, checklists, and organisation. ·Collaborating with restaurant management to enhance the overall guest experience. Requirements. ·Previous experience in a professional, high-quality restaurant environment is essential. ·A genuine drive to grow as a leader, develop your skills, and help create something unique.

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  • Reservation Agent
    Reservation Agent
    24 days ago
    Full-time
    London

    Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

    Immediate start!
    No experience
    Easy apply
  • Sous Chef
    Sous Chef
    6 days ago
    £45000 yearly
    Full-time
    London

    Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce and a no-rules, no-dogma approach to creativity. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens. About the role. We are looking for an ambitious Sous Chef to join our team at Nora, Canary Wharf. Nora is rooted in Turkish heritage, with a vision to elevate the food, culture, and experience we bring to our guests. This role is perfect for a chef who wants to take the next step in their career, grow into a leadership role, and help shape something truly special. You’ll be working in a kitchen that values creativity, respect, teamwork, curiosity, learning, and passion — all while cooking with exceptional produce and delivering food that inspires. Responsibilities. ·Working alongside the Head Chef to lead, support, and motivate the wider kitchen team. ·Leading by example and creating a positive, respectful, and collaborative culture. ·Building and maintaining strong relationships with suppliers to ensure the finest seasonal and authentic ingredients. ·Ensuring every dish meets Nora’s standards and reflects our elevated Turkish identity. ·Keeping control and focus during busy services while maintaining consistency and quality. ·Overseeing day-to-day kitchen operations, checklists, and organisation. ·Collaborating with restaurant management to enhance the overall guest experience. Requirements. ·Previous experience in a professional, high-quality restaurant environment is essential. ·A genuine drive to grow as a leader, develop your skills, and help create something unique.

    Immediate start!
    Easy apply
  • Chef
    Chef
    2 months ago
    £12.21 hourly
    Full-time
    London

    Lebanese Chef – ilili Restaurant Location: 351 kennington lane, London, United Kingdom SE11 5QY Cuisine: Authentic & Contemporary Lebanese Position: Full-Time The Role At ilili, we pride ourselves on delivering the "soul of Lebanon" to our guests. We are looking for a passionate, experienced Lebanese Chef to lead our kitchen team. You will be responsible for maintaining the highest standards of authentic Lebanese flavors while managing kitchen operations, food safety, and team development. The ideal candidate will have a deep-rooted understanding of traditional Levantine techniques—from the perfect Kibbeh texture to the art of the charcoal grill—blended with a modern approach to plating and efficiency. Key Responsibilities • Culinary Excellence: Oversee the preparation and execution of our signature mezze, grills, and stews, ensuring every dish meets ilili’s standards., • Menu Development: Collaborate on seasonal specials that showcase Lebanese heritage with local UK ingredients., • Kitchen Management: Manage stock control, GP margins, and supplier relationships., • Team Leadership: Mentor and train junior staff in authentic Lebanese cooking techniques., • Compliance: Ensure 5-star food hygiene standards (HACCP) are maintained at all times., • Requirements, • Expertise: Proven experience in high-end Lebanese or Middle Eastern cuisine., • Leadership: Experience managing a fast-paced kitchen team (Head Chef or Senior Sous level)., • Technical Skill: Mastery of Lebanese spices, butchery, and traditional bread-making., • Compliance: Valid Level 3 Food Safety certification (preferred)., • Right to Work: Must have a valid visa or right to work in the UK., • Benefits & Perks, • Competitive Salary, • Work-Life Balance: Generous holiday allowance and structured rotas., • Growth: Opportunity to help expand the ilili brand within the UK., • Culture: Staff meals provided on shift (authentic Lebanese home-cooking!).

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