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  • Operations Manager
    Operations Manager
    hace 13 horas
    £40000–£45000 anual
    Jornada completa
    London

    Location: Notting Hill, West London (W11), W11 Salary: £40k - 45k per year H&C Solutions are recruiting on behalf of a boutique London-based wine wholesaler with deep roots in European winemaking heritage. Our client is seeking an Operations and Back Office Manager to join its close-knit team. The business partners with a carefully curated portfolio of producers, placing strong emphasis on provenance, quality, and long-term relationships. As a small, hands-on organisation, the culture is collaborative, practical, and detail-driven - a place where people take pride in doing things properly and supporting one another. Back Office Operations Manager Particulars: • Competitive starting salary ranging between £40k to £45k per annum, • Stable working week of 40 - 45 hours – daytime Monday to Friday, • West London location Back Office Operations Manager Role: This is a pivotal operational position, responsible for ensuring the smooth running of day-to-day activity across order management, stock, logistics, and systems. You will oversee the full lifecycle of orders, maintain accurate data, and act as the central link between customers, suppliers, and logistics partners. It’s a role for someone who enjoys ownership, thrives in a structured environment, and takes satisfaction in keeping everything running seamlessly behind the scenes. Back Office Operations Manager Responsibilities: • Managing the full lifecycle of sales orders, from entry and validation through to fulfilment and delivery, • Ensuring accuracy across pricing, stock allocation, customer data, and product setup, • Coordinating purchasing and maintaining stock levels in line with demand, • Overseeing logistics, including deliveries, imports/exports, and shipment tracking, • Troubleshooting operational issues such as stock discrepancies, order errors, or delivery delays, • Maintaining and improving system data within Microsoft Dynamics / Bevic Back Office Operations Manager Requirements: • 3–5 years’ experience in operations, order management, or logistics within a wholesale environment, • Confident working with ERP systems — experience with Microsoft Dynamics / Bevica or similar is essential, • Highly organised, detail-oriented, and comfortable managing multiple priorities, • Proactive, solution-focused, and able to take ownership from day one, • Strong communicator, confident liaising with customers, suppliers, and logistics partners, • Experience within wine, beverages, or FMCG is highly desirable

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  • Front office manager
    Front office manager
    hace 7 horas
    Jornada completa
    London

    Front Office Manager - Hotel California Hotel California, a prestigious five-star hotel located in the heart of London, is seeking an exceptional Front Office Manager to lead our front-of-house operations. This role sits at the very heart of our guest experience, embodying our commitment to unparalleled luxury and sophisticated service. Role Overview: As Front Office Manager at Hotel California, you will orchestrate the seamless functioning of our reception, concierge, and guest relations departments. You will be the guardian of our legendary first impressions, ensuring every guest interaction reflects our rich heritage of elegance and meticulous attention to detail. Lead, inspire, and develop a team of front office professionals, fostering a culture of excellence and exceptional hospitality Oversee the complete guest journey from reservation to departure, ensuring all touchpoints exceed expectations Maintain impeccable standards of service delivery in line with our prestigious reputation Manage departmental budgets, revenue optimization strategies, and operational efficiencies Handle VIP arrangements and special requests with discretion and sophistication Resolve guest concerns promptly and gracefully, turning challenges into opportunities to demonstrate our commitment to service Collaborate with other department heads to create cohesive, memorable guest experiences Implement and monitor standard operating procedures to maintain consistency and quality Analyze performance metrics and guest feedback to continuously refine and elevate service standards The ideal candidate will possess an innate understanding of luxury hospitality, exceptional leadership abilities, and the presence to represent our storied establishment with dignity and warmth. You will embody our tradition of excellence while bringing fresh insights to enhance our legendary service.

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  • Assistant Restaurant Manager
    Assistant Restaurant Manager
    hace 4 días
    £38000–£42000 anual
    Jornada completa
    London

    Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora offers a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce, and a no-rules, no-dogma approach to creativity. We are a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens. We are seeking an energetic and professional Assistant Restaurant Manager to join our passionate team. This is an exciting opportunity for a motivated leader to support the daily operations of our restaurant, ensuring exceptional guest experiences and contributing to the growth and success of Nora. Key Responsibilities: • Assist the Restaurant Manager in overseeing all front-of-house operations, ensuring smooth and efficient service., • Lead, motivate, and train our front-of-house team, fostering a positive and collaborative work environment., • Ensure consistently high standards of guest service, anticipating needs and exceeding expectations., • Manage reservations, seating arrangements, and service flow to optimize guest satisfaction., • Handle guest inquiries and resolve any issues promptly and professionally., • Oversee opening and closing procedures, including cash handling and daily reporting., • Maintain impeccable standards of cleanliness, organisation, and presentation throughout the dining areas., • Collaborate effectively with the kitchen and bar teams to ensure seamless communication and service., • Contribute to stock control, inventory management, and ordering processes. About You: • You are an experienced hospitality professional with a proven track record in a supervisory or assistant management role within a high-quality restaurant., • You possess strong leadership skills, a proactive attitude, and a genuine passion for delivering outstanding guest service., • You are an excellent communicator, capable of inspiring a team and building strong relationships., • You thrive in a dynamic, fast-paced environment and can maintain composure under pressure., • You are committed to continuous improvement and excited by the opportunity to play a hands-on role in a growing independent business., • Flexibility to work evenings, weekends, and holidays is essential., • Fluent in English; additional languages are a plus. Join us at Nora and help us continue to build a unique dining experience where heritage meets innovation.

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  • Host / Hostess
    Host / Hostess
    hace 6 días
    £13–£15 por hora
    Jornada completa
    London

    Location: Knightsbridge, London About Us: Şekerci Cafer Erol has been crafting world-class Turkish delights, chocolates, and pastries since 1807. As a family-owned business with over two centuries of tradition, we take pride in blending artistry and heritage to deliver exceptional products. With our Knightsbridge, London branch, we aim to bring a taste of this unique culture to new audiences while maintaining our commitment to quality and excellence. Job Description: We are seeking a friendly and professional Host/Hostess to be the face of our London store. You will play a key role in creating an unforgettable experience for our guests by providing exceptional service and ensuring a welcoming atmosphere. Key Responsibilities: · Greet and welcome customers with a warm smile and a friendly “Welcome!” · Accompany customers to their tables and provide them with our menus. · Assist guests in navigating the menu and answering any questions about our products or brand story. · Manage reservations and ensure efficient customer flow throughout the store. · Maintain a clean and organized front-of-house area, ensuring it reflects the brand’s high standards. · Coordinate with team members to create a seamless and enjoyable customer experience. Requirements: · Previous experience in a customer-facing role is preferred. · Strong communication skills in English (additional languages are a plus). · Friendly, outgoing, and professional demeaner. · Ability to multitask and work under pressure. · Passion for hospitality and providing excellent customer service. What We Offer: · The opportunity to work with a globally respected heritage brand. · A vibrant and supportive work environment. · Competitive pay with opportunities for growth. · Training to enhance your skills and develop your career in hospitality. · 1 Meal per day.

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  • Waiter / Waitress
    Waiter / Waitress
    hace 12 días
    £15–£17 por hora
    Jornada completa
    London

    Lokal is an exciting new Turkish restaurant in London, dedicated to authentic Turkish cooking, warm hospitality, and a vibrant dining atmosphere. Our menu celebrates traditional Turkish dishes prepared with care, quality ingredients, and respect for culinary heritage. We are looking for experienced Waiting Staff who are passionate about hospitality and take pride in delivering exceptional service. As a key member of our front-of-house team, you will be responsible for creating a welcoming and professional dining experience for every guest. We seek individuals who are confident on the floor, attentive to detail, and comfortable working in a fast-paced restaurant environment. Key Responsibilities • Delivering attentive, knowledgeable, and professional table service, • Confidently guiding guests through the menu and making recommendations, • Ensuring smooth communication between the kitchen and front-of-house teams, • Managing multiple tables while maintaining high service standards, • Maintaining excellent presentation of the dining area, • Supporting the team to deliver efficient and memorable service What We’re Looking For • MINIMUM OF 3 YEARS PREVIOUS EXPERIENCE in a busy restaurant environment, • Strong understanding of professional table service, • A genuine passion for food, hospitality, and guest experience, • Excellent communication and teamwork skills, • A positive, proactive attitude and strong work ethic, • Ability to remain calm and organised during busy services What We Offer • Excellent pay, • Flexible working arrangements (full-time and part-time), • Staff meals on shift, • Opportunities to grow within a respected and expanding hospitality group, • The chance to be part of an exciting new restaurant opening If you are an experienced hospitality professional who enjoys working in a lively, team-focused environment, we would love to hear from you. Please send your CV along with a short introduction about your experience in hospitality.

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  • Administrative Assistant
    Administrative Assistant
    hace 2 meses
    £14–£15 por hora
    Jornada completa
    London

    As an Administrative Assistant, you will play a crucial role in ensuring the seamless daily operations of our office. You will provide essential support to our team by efficiently managing a variety of administrative tasks, coordinating schedules, and maintaining an organized and productive work environment. Key Responsibilities: • Office Management: Efficiently handle day-to-day office tasks to ensure smooth operations., • Schedule Coordination: Assist in coordinating calendars and appointments, ensuring all commitments are met., • Document Organization: Maintain and organize both physical and digital documents, ensuring easy retrieval and accuracy., • Report Preparation: Support the team by preparing various reports and presentations., • Communication Handling: Manage incoming and outgoing communications, including emails and calls, with professionalism., • Meeting Support: Organize and coordinate meetings, including preparing agendas and necessary materials., • Inter-departmental Liaison: Facilitate effective communication and collaboration with different departments to streamline processes. Qualifications: We are looking for a highly organized and detail-oriented individual with a proactive approach. The ideal candidate will possess: • Proven proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Excellent verbal and written communication skills., • Strong organizational and time management abilities., • A keen eye for detail and accuracy. Why Join Us? • Be a part of a growing business with a rich British heritage., • Work in a dynamic and engaging environment., • Opportunity for professional growth and development within our organization.

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