Hotel sales manager jobs in United Kingdom

About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. \n\n About Jumeirah Carlton Tower \n\n Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani. \n\n About the Job \n\n An opportunity has arisen for a Meeting and Events Sales and Planning Manager to join us at The Carlton Tower Jumeirah. \n\n The main duties and responsibilities of this role are: \n\n\n\t • Working closely with and communicate effectively with hotel sales team to support sales and marketing plan objectives.\n\t, • Conducting site inspections, and client entertainment as required\n\t, • Attending and hosting meetings as required, including but not limited daily and weekly event sheet meetings and group meetings.\n\t, • Utilising Delphi and Opera systems in accordance with Jumeirah standards, procedure and best practice. Classification: Internal\n\t, • Personally meeting key event organisers during events in-house.\n\t, • Undertaking post-event follow-up calls to address feedback and solicit re-books or other booking opportunities.\n\n\n About You \n\n\n\t • A Minimum of 2 years’ experience working in Conferences & Events Sales & Planning at a London hotel, preferably within the luxury segment\n\t, • Knowledge of Microsoft office, Opera and Delphi.\n\n\n About the Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n

We are seeking an experienced and inspiring Executive Chef to lead our kitchen operations and deliver outstanding culinary experiences aligned with the standards of a luxury property. This senior leadership role is responsible for all aspects of kitchen management, food quality, cost control, team development, and guest satisfaction. The successful candidate will combine strong commercial acumen with operational excellence and a passion for developing high performing teams. Key Responsibilities Kitchen Operations & Leadership • Lead, motivate and develop all chefs, cooks and the wider kitchen team, ensuring consistent standards of food quality, presentation and service., • Maintain exceptional standards across all kitchen areas., • Conduct daily briefings and monthly team meetings to ensure effective communication and engagement., • Ensure a positive team culture that promotes pride, professionalism, respect and high employee morale., • Take a proactive approach to performance management, working closely with People and Culture where required. Food Quality & Guest Experience • Consistently deliver food of exceptional taste, quality and presentation that exceeds guest expectations., • Ensure strict compliance with food safety, hygiene and HACCP standards at all times., • Maintain strong awareness of regular guests and encourage repeat business through personalised service., • Anticipate guest needs and deliver service in line with the brand’s Proud values. Financial & Commercial Management • Maximise kitchen profitability through effective cost controls, waste minimisation and stock management., • Oversee ordering, receipt, storage and security of all food items., • Track food costs and support the preparation of departmental budgets, forecasts and performance reports., • Identify and maximise all revenue-generating opportunities. Planning, Strategy & Coordination • Analyse daily and future business levels, including arrivals, events and promotions, ensuring effective forward planning., • Liaise closely with the Director of Sales & Marketing and the F&B Manager on events, promotions and special requirements., • Maintain strong interdepartmental relationships to ensure seamless guest experiences., • Monitor competitor activity and industry trends to maintain a competitive luxury offering. Health, Safety & Maintenance • Ensure all kitchen, back of house and staff dining areas are maintained to the highest standards of cleanliness and safety., • Take responsibility for routine equipment maintenance, reporting wear, damage or issues promptly., • Promote a safe working environment for colleagues and guests in full compliance with health and safety regulations. About You • Proven experience as an Executive Chef or Senior Head Chef in a high end or luxury hospitality environment., • Strong leadership skills with a track record of developing and retaining high performing teams., • Excellent financial, budgeting and cost control expertise., • Creative, trend aware and passionate about food excellence., • Highly organised with the ability to manage multiple priorities in a fast paced environment., • Flexible, professional and committed to continuous personal and professional development., • Excellent communication and interpersonal skills. The Perks of working for The Bloomsbury Hotel: • Service Charge, • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Bloomsbury, London Located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Naste Johansen's UK and Ireland Awards for Excellence. The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Position: Night Manager Reports to: Front Office Manager and Assistant Front Office Manager What will I get? • A competitive gross annual salary of £41,000–£42,000 (inclusive of service charge), based on a 40-hour working week and dependent on experience. The role follows a shift pattern of four consecutive 12-hour shifts, followed by four days off., • Enhanced annual leave, increasing with length of service, • Complimentary meals whilst on duty, • Employer pension contribution (3%), • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • Ongoing learning and professional development opportunities, • Employee recognition programmes, including long service awards and appreciation initiatives, • A vibrant social calendar with team events, seasonal celebrations and company updates, • Access to the CODE App, offering exclusive discounts across restaurants, hotels, and experiences in the UK, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships What will I be doing as Night Manager? As the Night Manager, your primary responsibility is to lead and inspire the night team, fostering a highly motivated and successful group. Your role involves maintaining night security and ensuring guest safety throughout the night operation. Excellent communication skills are crucial, and you should focus on building positive and supportive relationships with your colleagues. Given your guest-facing position, impeccable presentation is essential, and your willingness to engage with guests to ensure their satisfaction is a key aspect of the role Managing Hotel Operations: • Conduct thorough handovers from previous shifts, recording and addressing necessary follow-up tasks., • Perform night accounting and reception duties with utmost professionalism and adherence to hotel standards., • Complete the End of Day procedure on Guestline software accurately., • Prepare night audit reports, reception handover reports, and management reports., • Address guest complaints promptly and effectively, taking necessary remedial actions., • Ensure timely communication of guest feedback and complaints through the use of the Omni system and House Managers, ensuring appropriate follow-up actions., • Conduct daily briefings for each shift to stay aligned with team objectives., • Support the rate strategy, maximise sales and revenue, encourage upselling, and promote F&B outlets and other services., • Stay informed about daily hotel results, events, VIPs, media, and influencers., • Act as a hotel ambassador, ensuring guests respect the neighborhood policies. Managing Team Operations: • Participate in training day and night team members., • Manage night staffing levels according to hotel demands and coordinate team schedules and vacations with the Front Office & Assistant Front Office Manager, • Oversee night staff and ensure efficient task completion, including the Night Chef., • Implement and update departmental policies and procedures, ensuring understanding among team members., • Assist with Night Room Service requests from in house guests. Enhancing Guest Experience and Services: • Monitor and supervise the level of guest service across departments, correcting any lapses immediately., • Contribute to building a detailed guest database in Guestline, noting preferences and special requests., • Provide courteous and friendly assistance to all guests, employees, and visitors., • Resolve guest satisfaction complaints during the night shift., • Conduct regular security walks of the hotel to connect with guests and ensure property safety. Managing Financial Performance: • Evaluate departmental performance using key metrics and financial targets to inform future plans., • Enforce hotel credit procedures and maintain accurate records., • Ensure compliance with hotel accounting procedures and GDPR regulations regarding personal data handling., • Perform miscellaneous accounting procedures as required. Ensuring Health and Safety: • Understand and comply with relevant health and safety legislation., • Ensure team members are aware of and adhere to security, health, and safety regulations., • Act in accordance with fire instructions and ensure team members are trained accordingly., • Take overall responsibility for health and safety within assigned departments., • Promote a safe working environment on a daily basis., • Attend statutory training and ensure compliance with legislative change Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

We’re looking for a Senior Group Sales Manager to drive group business across three of our London Lifestyle Hotels. This is a pivotal, senior commercial role for a relationship-led, commercially sharp sales professional who thrives in a fast-paced lifestyle hospitality environment and knows how to win, grow, and retain high-value group business. The Role Working closely with the Director of Sales, you will own and shape the Group Sales strategy for our London lifestyle cluster, with a strong focus on corporate, MICE, and creative-led group segments. You’ll manage a portfolio of high-producing accounts while proactively developing new business across domestic and international feeder markets. From prospecting to post-stay follow-up, you’ll oversee the full group sales lifecycle, ensuring a seamless, elevated experience that reflects the DNA of our lifestyle brands. Benefits you’ll receive as Senior Group Sales Manager: • 30 days of holiday per year - including bank holidays, increasing with years of service, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice, • 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for work uniform, • Travel season ticket loan, Ride to Work Scheme, • Annual Staff parties and events, • Company pension plan What You’ll Be Doing • Driving group room revenue and ADR across the London cluster, • Developing and executing a clear, focused Groups sales strategy, • Managing and growing a portfolio of high-value corporate and leisure group accounts, • Proactively sourcing, negotiating, and converting complex group enquiries, • Building strong partnerships with agencies, TMCs, DMCs, production companies, and corporate bookers, • Representing the hotels at client events, site inspections, FAM trips, and industry functions, • Collaborating closely with Revenue, Marketing, Events, and Operations to maximise performance, • Staying ahead of market trends and competitor activity to spot new opportunities About you: • Proven success in Group Sales within hotels, ideally lifestyle or premium brands, • Strong commercial mindset with a track record of revenue growth and account retention, • Confident relationship builder with excellent negotiation and presentation skills, • Proactive, organised, and comfortable managing complex pipelines, • Strong knowledge of corporate, creative, agency, fashion, or luxury leisure segments Why Join Us? You’ll be part of a dynamic lifestyle hotel cluster in London, with the opportunity to shape group strategy, work with exciting clients, and collaborate across a leading international hospitality group. If you’re commercially driven, creatively minded, and ready to take ownership of a high-impact group sales role - we’d love to hear from you.

Position: Restaurant Supervisor Report to: Restaurant Manager What will I get? • Competitive salary ranging from £43,000 to £45,000 gross per annum, based on a 40-hour working week and inclusive of service charge., • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Supervisor at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines, our menus, and dining out. You will also be responsible for maintaining daily operations such as opening and closing, cash up, reporting, and operational organisation. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. As is the case for our Head Waiters/Waitresses, our Supervisors must have an irreproachable, elevated service style, excellent wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. What sets our Supervisors apart from our Head Waiters/Waitresses is their operational duties. As a supervisor you will thrive amidst service, while keeping an eye on BOH and FOH standards. You will be trained in and have a deep knowledge of what makes our property unique, and ensure the team follow. You will also undertake tasks such as daily briefings, stock-count, rota updates, and cash-up. You will collaborate closely with our Restaurant Manager and fellow Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London, and develop yourself into a master of all things hospitality. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Engage with VIP guests discreetly and professionally, maintaining the high standards expected in our unique setting. Operational Management and Efficiency: • Execute and monitor opening, shift change, and closing duties, ensuring consistency and readiness., • Conduct daily briefings, assign floor sections, and ensure all team members are aligned and ready., • Help manage daily staffing levels and adapt floor coverage in real time based on guest flow., • Communicate effectively with the kitchen and bar to maintain seamless service., • Maintain floor standards for presentation, cleanliness, and atmosphere throughout service., • Actively participate in departmental meetings and team briefings, offering support and guidance to team members when needed to achieve collective objectives., • Monitor compliance with health, safety, sanitation, and alcohol awareness standards. Health and Safety Management: • Familiarise yourself with relevant health and safety legislation and ensure team members comply with regulations., • Act in accordance with fire safety instructions and promote a safe working environment., • Attend to and stay updated on mandatory training and legislative changes. Staffing and Team Development: • Assess staffing needs and develop plans for future growth., • Coach, train, and nurture more junior members of staff., • Elevate team performance, morale, productivity, and enthusiasm. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Someone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays.

Position: Head Waiter/Waitress What will I get? • A competitive salary of £40,000–£41,000 per annum (gross), based on a 40-hour working week and inclusive of service charge, • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Head Waiter/Waitress at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. What sets apart our more junior waiters/waitresses and our head waiters/waitresses besides an elevated service style is their wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. You will collaborate closely with our Restaurant Manager, Floor Manager, and Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior waiters in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Direct more junior members of staff on SOPs., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Engage with VIP guests discreetly and professionally, maintaining the high standards expected in our unique setting. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Somone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

We are launching a brand new premium flexible workspace within the new art’otel London Hoxton - a bold, design‑led destination in the heart of Shoreditch that blends elevated hospitality with modern workspaces. We’re looking for an Operations Manager to play a key role in the pre‑opening and launch, before leading the day‑to‑day operations of this flagship workspace. This role is central to delivering an exceptional member experience, strong operational standards and commercial success across co‑working and leased office floors. What you’ll do: Pre‑Opening & launch • Support senior leadership in defining service standards, tone of voice and the overall workspace experience within the art’otel brand, • Develop and implement operational policies, procedures and SOPs, • Design member journeys, hospitality touchpoints and community programming, • Work closely with project and design teams during build and fit‑out, • Support the selection and set‑up of workspace systems, • Lead recruitment, onboarding and training of front‑of‑house and community teams ahead of opening, • Support soft‑opening activity, operational trials and launch readiness Workspace Operations & Member Experience • Ensure the smooth, efficient and personalised day‑to‑day running of the workspace, • Lead community engagement, events and relationship‑building initiatives, • Act as the main escalation point for member feedback, issues and service recovery Team Leadership • Manage reception, community and support teams, • Rota planning, performance management and ongoing training, • Build a strong, service‑led team culture aligned with hospitality values Facilities, Compliance & Commercial Support • Maintain premium presentation, cleanliness, safety and compliance across all workspace areas, • Manage planned and reactive maintenance, • Support sales activity through show‑space readiness and member tours, • Work closely with the sales team and hotel F&B teams to enhance commercial performance, • Manage operational budgets, support procurement, • Track utilisation, performance trends and feedback to drive continuous improvement Our benefits: • 30 days of holiday per year - including bank holidays, increasing with years of service, • PPHE and Radisson Hotel discounts, • Food and Beverage discounts at our restaurants and bars, • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice and 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for workwear, • Travel season ticket loan,, • Ride to Work Scheme, • Annual team member parties and events About you • Extensive experience in operations within flexible workspace, hospitality or premium service environments, • Confident people leader with a hands‑on, service‑focused approach, • Strong operational, facilities and organisational skills, • Commercially aware, detail‑driven and passionate about hospitality and community This is a rare opportunity to shape a flagship workspace from day one, embedded within one of London’s most iconic hotel openings. If you feel this exciting next step is the one for you, apply now!

Job Description Waldorf Astoria London - Admiralty Arch is seeking a Groups, Conference, and Events (GCE) Sales Manager, to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

Reception Managers in our stylish hotel, ensure the service provided by the reception team is consistently, excellent, exceeding guests’ expectations throughout their stay. Implement sales, marketing and rates policies as defined by the Revenue Manager.

A premier hospitality company in Greater London is seeking a Casual Conference and Events Manager to manage all aspects of Conference and Banquet operations.You will deliver exceptional guest experiences while optimising sales and ensuring targets are met.Candidates should have a background in hotel

You bring experience within groups, events or hotel sales, ideally within a luxury hotel environment. As a Group & Events Sales Manager, you will play a key reactive sales role in converting group and event enquiries into memorable experiences at Nobu Hotel London Portman Square. This role is ideal

Mandarin Oriental Hotel Group Limited is seeking a skilled Content & Social Manager for their Sales & Marketing team in London.

Hotel Chocolat in Westminster is seeking an Assistant Store Manager who is passionate about customer service and chocolate. The role involves supporting the Store Manager, driving sales, managing operations, and training staff. In return, the company offers performance incentives and an extensive st

Theobalds Hotel is seeking a passionate and experienced Sales Manager to grow accommodation revenues. This is a great opportunity to contribute to revenue growth in a recently refurbished hotel environment.

Quest Employment is seeking a full-time Events Sales Manager based in Watford, Hertfordshire, to work for a prestigious five-star hotel. The role involves managing incoming inquiries and converting business across a variety of corporate events. The ideal candidate should have experience in event sal

Chewton-Glen-Hotel- is looking for a passionate Sales Manager in the heart of Mayfair. Ideal candidates will have a strong sales background in hospitality, be confident communicators, and excel in building relationships.

Theobalds Hotel you will work closely with both the Hotel's General Manager and centralised Marketing and Commercial Sales Teams. Thorough understanding of hotel sales and revenue, preferably gained in a previous Sales Manager role. Work closely with the GM and hotel management team and be committed

C70-C & B Sales-LO is looking for a Senior Group Sales Manager to join The Londoner, a luxury hotel in the heart of Leicester Square. This senior role involves leading sales efforts for corporate events and managing high-value accounts. The ideal candidate has proven experience in luxury hospitality

As a Group & Events Sales Manager, you will play a key reactive sales role in converting group and event enquiries into memorable experiences at Nobu Hotel London Portman Square.

You will manage department budgets, forecast sales and revenue, and keep an eye on trends to spot new opportunities, all while aligning with the F&B Director/Hotel Manager to create a workplace that values every team member’s contributions. As F&B Manager, you bring energy, adaptability, and a han

COM in Greater London is seeking a Sales Manager - Groups to drive revenue growth through proactive sales and effective group reservations management. The ideal candidate will have substantial experience in hotel sales and group reservations, demonstrating strong relationship-building skills and a c

Hotel is seeking a Sales Manager – Groups to join the commercial team in Greater London. This role focuses on delivering revenue growth through proactive sales, managing group reservations, and developing corporate accounts.

Hotel is looking for a Sales Manager - Groups in Westminster to lead group reservations and revenue growth across the company. This role involves managing relationships with local sales teams, generating new business, and ensuring competitive group rates. Candidates should have proven hotel sales ex

3/4 Star Hotel - Central / North West London / Zone 1 Salary: £45,000 - £50,000 per annum General Manager Jobs in London Hotel Manager Jobs in London We are recruiting a hands-on General Manager for a modern 120-bedroom, room-only hotel in central London, catering to both leisure and business guests. This is a standalone operation within a small group structure. As such, the role requires a highly self-sufficient operator with a proven track record working with independent or small group hotels, comfortable working without extensive centralised support. Key Responsibilities Full operational oversight of all departments (Reception, Housekeeping, Reservations and Sales) Direct leadership and support of all Heads of Department End-to-end responsibility for day-to-day hotel performance Ownership of financials, budgeting, business development and management reporting Driving service standards and guest satisfaction across the property Monitoring sales performance in line with business objectives Ensuring full compliance with statutory and company requirements Experience Required Essential: Minimum 2–3 years’ experience as General Manager, Hotel Manager or Operations Manager within an independent hotel or small hotel group Candidates from large branded hotels without independent operational experience will not be considered Proven experience managing all departments with full P&L accountability Strong commercial awareness and hands-on operational approach Stable and consistent career history What We Offer Salary £45,000 – £50,000 depending on experience Opportunity to lead an established independent hotel Autonomy to run and shape the business * Supportive and collaborative senior leadership

Part Time Junior Product Executive Required for this niche tour operator based in South West London. As a Junior Product Executive you will support the Product Manager with the day-to-day running and development of our product portfolio. You'll help manage supplier relationships, act as a key point of contact for product queries, and work closely with Sales, Marketing and Client Care to keep information accurate and up to date. This is a great opportunity for someone looking to grow their product career in travel, with plenty of guidance, training and exposure to commercial decision-making. You'll bring strong interpersonal skills, a proactive approach and great attention to detail. You'll be comfortable building relationships while learning how to balance supplier needs, customer expectations and business goals. Provide day-to-day support to the sales team with product queries, tools and supplier training coordination. Support Client Care by liaising with suppliers and gathering information needed for clients. Use feedback from complaints to help improve our customer service and reduce repeat issues. Marketing and Website Management ,Collaborate with the marketing team to ensure the website remains accurate and current and support with marketing campaigns and brochure content. Update hotel, excursion and itinerary content in the system, ensuring images and details are correctly loaded. Product Development and Innovation ,Assist with competitor analysis and market research, helping to keep our product positioning up to date. Operational and Safety Responsibilities - Assist with arranging staff fam trips and coordinating details with suppliers. Help maintain up-to-date health and safety information for products, supporting audits and reviews as required. - Monitor FCDO Travel Advice and flag changes promptly to the relevant stakeholders. Provide support on operational matters arising from situations in-destination, escalating appropriately. Company Representation, Represent the company at trade shows, evening functions, road shows, training sessions and external meetings. Partnership Management - Support day-to-day communication with Suppliers and DMCs, logging and following up on queries. Assist and monitor with offers and trends from suppliers. Help monitor sales, feedback, and opportunities to the Product Manager. About You You're the perfect fit if you Highly organised, with great attention to detail and a willingness to learn A confident communicator in both written and spoken English The role is offered on a hybrid basis, (Two days in Head Office) This enables the team to be together for collaboration and support, there is a bright and vibrant atmosphere in the office and the team regularly socialise both at company events and informally. For the other days you are welcome to choose whether you work from the office or at home, currently the majority of the team choose to work from home on those days. The hours are 24 per week. Three days with 9am - 5:30pm shifts or with less hours across more days, always with 45 minutes for lunch. There may be the occasional requirement to flex the working times in order to manage workload or responses from overseas partners. In return you will receive a competitive basic salary and employees will also receive holiday and a generous company discount for personal trips. Interested please apply here or email (url removed)

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals. At Brookwater House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: Competitive salary and benefits package including bonus / commission 25 days holiday plus Bank Holidays A supportive and collaborative working environment Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing: We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families. Manage sales enquiries to maximise sales and occupancy of the care home. Host prospective customer visits, complete follow up calls, identifying key referral groups. Support the development of the marketing strategy to support the Group Sales Team. Develop and maintain a high profile within the local community to promote the care home. Maximise profit performance of sales to meet or exceed targets. Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports. Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives.If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. Could you be part of our team? The successful applicant will have: Possess demonstrable experience working in a similar sales role, with healthcare industry experience. Sales and Customer service experience is essential in a face to face or business to customer capacity. Engaging stakeholder relationship skills Experience working with multidisciplinary teams to support project delivery. Be decisive, self-motivated, proactive, flexible, and adaptable.Join us at Brookwater House, Enfield's most stunning care home Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

Do you have a passion for football and sport? Our client are top of the league when it comes to 5-a-side with 43 football centres throughout the UK. Not all 5-a-side pitches are created equal which is why they have all-weather 5-a-side arenas just like Europe’s top clubs! The Role We have a fantastic opportunity for a self-motivated General Manager at our clients 5-a-side complex in Surrey. The General Manager is a hands-on role and you will have full control of the sales and operation of the site as well as managing, training and developing of the team. General Managers must be sales focused and will be responsible in achieving maximum capacity whether through repeat customers, marketing or enticing corporate businesses to join a league. The position entails working flexible hours to provide management cover at all times with shifts. The Candidate The ideal candidate will have the following: · Experience working towards financial KPI’s – the centres are based on financial performance, the number of league games, the number of standard games, children’s parties, bar takings and the % of games played. · Excellent interpersonal and communication skills – you will need to build a good rapport with customers, team captains, local schools and football coaches. · Organisation and management skills– you will be responsible for a range of internal staff from reception to referees, as well as working towards sales targets. If you are currently the general manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club – this could be the role for you

Do you have a passion for football and sport? Our client are top of the league when it comes to 5-a-side with 43 football centres throughout the UK. Not all 5-a-side pitches are created equal which is why they have all-weather 5-a-side arenas just like Europe’s top clubs! The Role We have a fantastic opportunity for a self-motivated General Manager at our clients 5-a-side complex in Surrey. The General Manager is a hands-on role and you will have full control of the sales and operation of the site as well as managing, training and developing of the team. General Managers must be sales focused and will be responsible in achieving maximum capacity whether through repeat customers, marketing or enticing corporate businesses to join a league. The position entails working flexible hours to provide management cover at all times with shifts. The Candidate The ideal candidate will have the following: · Experience working towards financial KPI’s – the centres are based on financial performance, the number of league games, the number of standard games, children’s parties, bar takings and the % of games played. · Excellent interpersonal and communication skills – you will need to build a good rapport with customers, team captains, local schools and football coaches. · Organisation and management skills– you will be responsible for a range of internal staff from reception to referees, as well as working towards sales targets. If you are currently the general manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club – this could be the role for you

Commercial Marketing Manager £60-70k + Company Car + Circa 10% Annual Bonus We're looking for a commercially minded marketing professional to join a fast-paced, energetic hospitality business in a newly shaped Commercial Marketing Manager role. This opportunity has evolved from a previous Head of Marketing position, with the business reshaping the role to focus more heavily on supplier partnerships, brand activations, events, and driving revenue across a dynamic pub and hospitality group. Reporting into the Head of Sales & Marketing, you'll work directly with major drinks suppliers, breweries, spirits brands, and commercial partners to create and deliver joint business plans and impactful activations across the estate. This could include seasonal campaigns, sporting events such as the Six Nations or Football World Cup, local gin festivals, supplier promotions, and venue-specific initiatives. The marketing calendar is consistently active, making this an ideal role for someone who thrives on variety, pace, and bringing ideas to life in real-world environments. What the role involves Building strong relationships with supplier and brand partners Creating commercially driven activation plans across pubs and hospitality venues Developing joint business plans that drive value for both suppliers and the group Identifying hospitality, drinking, and social trends to maximise campaign impact Executing campaigns around key seasonal and sporting events Supporting venues with local marketing and activation ideas Managing and mentoring an Activation Manager Working closely with the Commercial Manager and wider sales team Meeting regularly with suppliers, operators, and venue teams across the estate Seeing campaigns come to life first-hand in venues and events What we're looking for This role would suit someone with strong hospitality or drinks industry marketing experience, a commercial mindset, and a strong understanding of what drives footfall, engagement, and revenue. You'll ideally be: Well connected within hospitality, drinks, or experiential marketing Commercially aware and confident working directly with brands and suppliers Passionate about trends, events, and consumer behaviour Comfortable in a fast-moving, collaborative environment Hands-on, proactive, and happy being out in venues and meeting partners Someone with a strong instinct for what works in hospitality marketing Working style & benefits This is a highly visible and collaborative role with a mix of office, venue, and field-based working. Office days are typically Tuesdays and Wednesdays, with some flexibility Most people work one day from home, with the remainder spent in venues, meetings, or with partners Travel expenses are covered A company car is provided due to travel across London, the M25, and surrounding hotel sitesMost importantly, this is an exciting opportunity for someone who enjoys seeing their work come to life - creating big activations, driving major events, and working within a fun, social, and commercially ambitious hospitality environment. BH36152

Marketing Manager £60-70k + Company Car + Circa 10% Annual Bonus We're looking for a commercially minded marketing professional to join a fast-paced, energetic hospitality business in a newly shaped Commercial Marketing Manager role. This opportunity has evolved from a previous Head of Marketing position, with the business reshaping the role to focus more heavily on supplier partnerships, brand activations, events, and driving revenue across a dynamic pub and hospitality group. Reporting into the Head of Sales & Marketing, you'll work directly with major drinks suppliers, breweries, spirits brands, and commercial partners to create and deliver joint business plans and impactful activations across the estate. This could include seasonal campaigns, sporting events such as the Six Nations or Football World Cup, local gin festivals, supplier promotions, and venue-specific initiatives. The marketing calendar is consistently active, making this an ideal role for someone who thrives on variety, pace, and bringing ideas to life in real-world environments. What the role involves Building strong relationships with supplier and brand partners Creating commercially driven activation plans across pubs and hospitality venues Developing joint business plans that drive value for both suppliers and the group Identifying hospitality, drinking, and social trends to maximise campaign impact Executing campaigns around key seasonal and sporting events Supporting venues with local marketing and activation ideas Managing and mentoring an Activation Manager Working closely with the Commercial Manager and wider sales team Meeting regularly with suppliers, operators, and venue teams across the estate Seeing campaigns come to life first-hand in venues and events What we're looking for This role would suit someone with strong hospitality or drinks industry marketing experience, a commercial mindset, and a strong understanding of what drives footfall, engagement, and revenue. You'll ideally be: Well connected within hospitality, drinks, or experiential marketing Commercially aware and confident working directly with brands and suppliers Passionate about trends, events, and consumer behaviour Comfortable in a fast-moving, collaborative environment Hands-on, proactive, and happy being out in venues and meeting partners Someone with a strong instinct for what works in hospitality marketing Working style & benefits This is a highly visible and collaborative role with a mix of office, venue, and field-based working. Office days are typically Tuesdays and Wednesdays, with some flexibility Most people work one day from home, with the remainder spent in venues, meetings, or with partners Travel expenses are covered A company car is provided due to travel across London, the M25, and surrounding hotel sitesMost importantly, this is an exciting opportunity for someone who enjoys seeing their work come to life - creating big activations, driving major events, and working within a fun, social, and commercially ambitious hospitality environment. BH36152

Do you have a passion for football and sport? Our client are top of the league when it comes to 5-a-side with 43 football centres throughout the UK. Not all 5-a-side pitches are created equal which is why they have all-weather 5-a-side arenas just like Europe’s top clubs! The Role We have a fantastic opportunity for a self-motivated General Manager at our clients 5-a-side complex in Surrey. The General Manager is a hands-on role and you will have full control of the sales and operation of the site as well as managing, training and developing of the team. General Managers must be sales focused and will be responsible in achieving maximum capacity whether through repeat customers, marketing or enticing corporate businesses to join a league. The position entails working flexible hours to provide management cover at all times with shifts. The Candidate The ideal candidate will have the following: · Experience working towards financial KPI’s – the centres are based on financial performance, the number of league games, the number of standard games, children’s parties, bar takings and the % of games played. · Excellent interpersonal and communication skills – you will need to build a good rapport with customers, team captains, local schools and football coaches. · Organisation and management skills– you will be responsible for a range of internal staff from reception to referees, as well as working towards sales targets. If you are currently the general manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club – this could be the role for you

Do you have a passion for football and sport? Our client are top of the league when it comes to 5-a-side with 43 football centres throughout the UK. Not all 5-a-side pitches are created equal which is why they have all-weather 5-a-side arenas just like Europe’s top clubs! The Role We have a fantastic opportunity for a self-motivated General Manager at our clients 5-a-side complex in Surrey. The General Manager is a hands-on role and you will have full control of the sales and operation of the site as well as managing, training and developing of the team. General Managers must be sales focused and will be responsible in achieving maximum capacity whether through repeat customers, marketing or enticing corporate businesses to join a league. The position entails working flexible hours to provide management cover at all times with shifts. The Candidate The ideal candidate will have the following: · Experience working towards financial KPI’s – the centres are based on financial performance, the number of league games, the number of standard games, children’s parties, bar takings and the % of games played. · Excellent interpersonal and communication skills – you will need to build a good rapport with customers, team captains, local schools and football coaches. · Organisation and management skills– you will be responsible for a range of internal staff from reception to referees, as well as working towards sales targets. If you are currently the general manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club – this could be the role for you

Do you have a passion for football and sport? Our client are top of the league when it comes to 5-a-side with 43 football centres throughout the UK. Not all 5-a-side pitches are created equal which is why they have all-weather 5-a-side arenas just like Europe’s top clubs! The Role We have a fantastic opportunity for a self-motivated General Manager at our clients 5-a-side complex in Surrey. The General Manager is a hands-on role and you will have full control of the sales and operation of the site as well as managing, training and developing of the team. General Managers must be sales focused and will be responsible in achieving maximum capacity whether through repeat customers, marketing or enticing corporate businesses to join a league. The position entails working flexible hours to provide management cover at all times with shifts. The Candidate The ideal candidate will have the following: · Experience working towards financial KPI’s – the centres are based on financial performance, the number of league games, the number of standard games, children’s parties, bar takings and the % of games played. · Excellent interpersonal and communication skills – you will need to build a good rapport with customers, team captains, local schools and football coaches. · Organisation and management skills– you will be responsible for a range of internal staff from reception to referees, as well as working towards sales targets. If you are currently the general manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club – this could be the role for you