Live chat customer service jobs in United Kingdom - Page 16

Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management

We are hiring - Hotel Front Office clerk to work on a busy front desk in The Landmark Hotel, London. This could be full or part time role up to 40 hours a week . Our working week includes weekend days. Personality and professionalism play a really big part in offering our personalised customer services. That said we still expect you to maintain, and improve, the processes with the highest possible attention to details. Previous hotel front desk experience is essential, as well Opera Cloud reservation system

Vanda’s Kitchen have a café/store in St Paul's London. Do you have a passion for delivering a high-quality customer focus service? This role will give you the opportunity to make a real impact on our customer’s journey by being a main point of contact being able to deliver a high standard of customer service. At the core of our values is our commitment to deliver exceptional customer service and experience. Do you have real barista experience, confidence with pastry preparation and gluten free seperation including changing gloves etc. Vanda’s Kitchen - Customer Service Job Description ·To greet customers with a nice manner as they enter the shop ·To act as the point of contact between the customer and the kitchen ·To be able to prepare coffees and basic kitchen jobs to complete taken orders. · To demonstrate an understanding of the menu and the options available to the customer. · To report any issues to the head chef immediately. · To be confident in speaking to the public. This all sounds great - What key skills do I need to apply: Previous experience of a customer service role , face to face Experience of handling and resolving customer issues, with a first-time right attitude Strong communication skills both written and verbal Experience of working in a fast-paced environment with the ability to navigate through change

The Fat Crab Restaurant, a vibrant seafood dining destination, is seeking a dedicated and enthusiastic waiter to join our team. Responsibilities: Greet and welcome customers warmly Take drink and food orders accurately Deliver food and beverages to tables in a timely manner Maintain cleanliness and organization of the dining area Ensure compliance with health and safety requirements Provide exceptional customer service to enhance the dining experience Qualifications: Must be over 18 years old Previous experience in a waitstaff role preferred Strong communication and interpersonal skills Ability to work in a fast-paced environment If you're looking to be part of a dynamic team in a lively restaurant, we want to hear from you!

You will be working in a TOP RATED salon on treatwell in E16. ROYAL WHARF Key Responsibilities: - Consultations: Conduct thorough consultations with clients to determine their hair care needs, preferences, and expectations. - Hair Cutting and Styling: Perform haircuts, trims, and styles, including advanced techniques such as layering, texturizing, and precision cuts. - Coloring: Apply hair coloring, highlights, lowlights, and other color treatments, ensuring precision and adherence to client specifications. - Chemical Treatments: Provide services such as perming, relaxing, and straightening while ensuring hair integrity and health. - Hair Care Advice: Offer professional advice on hair care, maintenance, and suitable products tailored to individual client needs. - Sanitation: Maintain a clean and sanitary workstation and comply with all health and safety regulations. - Customer Service: Build strong relationships with clients, ensuring a high level of satisfaction and encouraging repeat business. - Product Sales: Promote and sell salon products to clients, providing information on their benefits and usage. - Continuing Education: Stay updated on the latest hairdressing techniques, products, and industry trends through continuous education and training. Qualifictions: - Experience: Proven experience as a hairdresser, with a portfolio showcasing a range of hairdressing skills and styles. - Skills: - Proficiency in hair cutting, styling, and coloring techniques.  - Strong understanding of hair care products and their applications.  - Excellent communication and interpersonal skills.  - Creative and detail-oriented.  - Ability to work in a fast-paced environment and manage time effectively. Work Environment - A professional salon setting. - Flexible working hours, including evenings and weekends. Commission Base Role

We are looking for waiting staff for our dinning room in Acton Central. We are looking for someone that can deliver a great customer service, can up-sell premium items and is able to deal with fast paced service and provide high standards as these skills are key requirement for our company. So if you think you have the "can-do attitude" and can be flexible to work then apply... In return you will receive a competitive salary.

White Mulberries is a family of 2 independent coffee shops located next to Tower Bridge and London Bridge. We are looking for EXPERIENCED BARISTAs with minimum 6 months experience in speciality coffee. Good latte art experience, excellent customer service and overall experience in hospitality are essential for this role.

Prezzemolo & Vitale is looking for a Store Manager with outstanding customer service, people management, time keeping, problem solver. We only consider candidates with proven experience in the same field. Monthly payment. Italian Speaking.

Overview Chips Ahoy Windscreens is expanding and seeking a dedicated NVQ Level 1 qualified (& above) or the equivalent experience Windscreen Technician to join our mobile team! The ideal candidate will possess strong communication skills and a professional demeanour. As a Windscreen Technician, you will be responsible for the installation, repair, and replacement of windscreens in various vehicles, ensuring high-quality workmanship and customer satisfaction. This is a mobile position within Essex (alternatively, Kent if preferred). There is also the opportunity for extra work but this is not required. Responsibilities - Collecting glass required for the day ahead - Carry out windscreen replacements - Complete windscreen chip repairs - Replace boot glasses, door glasses, and quarter glasses - Maintain accurate records of all work completed via our system - Maintain a clean and organised work environment, adhering to health and safety regulations Skills - Customer service skills with the ability to communicate effectively and professionally - Ability to work on own initiative - Preferably experienced in all aspects of Automotive Glazing, but not essential - Capability to perform heavy lifting as required during installations and repairs. - Attention to detail with a commitment to delivering high-quality workmanship. - Excellent problem-solving skills and the ability to work independently or as part of a team If you are a motivated individual with a passion for automotive glazing, the relevant qualifications, and a commitment to providing excellent customer service, we encourage you to apply for this exciting opportunity. We offer great pay rates, a company van (with personal use), tools, and the opportunity for career advancement within the company with bonuses. Schedule option: Monday to Friday, Monday to Saturday, or optional Saturdays - this will all be reflected within your pay. Most technicians work 1 Saturday in 4. Job Types: Full-time, Permanent Pay: £30,000.00-£45,000.00 per year Additional pay: Bonus scheme Schedule: Monday to Friday; Weekend availability Work Location: On the road

We are currently looking for a part-time waitress to join our dynamic team. You should be enthusiastic, great with people, and a hardworking team player. You will be greeting and welcoming guests, taking orders, serving cocktails & drinks, taking payment, clear and reset the bar, and doing the daily cleaning and general wait staff duties. As a team member, you need to assist the bar if needed. Skills and experience: Experience in restaurant or bar work in a similar environment. Knowledge about cocktails is essential. You're a hard worker with a can-do attitude and an eagerness to learn Great customer service skills and full of positivity. Work in an organised and tidy manner. Have a strong logical approach and the ability to work with a calm head when it’s busy. Above all, you’re a team player. Nordic language knowledge is helpful but not essential.

Job Title: Cashier Location: 92 Brompton Rd, London SW3 1ER, London, UK Job Type: Full-Time Vacancies: 1 About Us: Hafiz Mustafa 1864 is a renowned, high-quality confectionery brand with a rich history. We are expanding our operations in London and looking for dedicated individuals to join our team. If you're passionate about customer service and enjoy working in a fast-paced environment, we'd love to hear from you! Key Responsibilities: - Handle customer transactions accurately using our POS system - Provide friendly and efficient customer service - Assist customers with inquiries and product selections - Maintain cleanliness and organization at the cashier's counter - Process payments (cash, card, etc.) and ensure proper handling of cash drawers - Balance the till at the end of the shift - Help with general duties around the shop floor when needed Requirements: - Previous experience as a cashier or in customer service is preferred - Ability to work in a fast-paced environment - Excellent communication and interpersonal skills - High attention to detail - Flexibility to work evenings, weekends, and public holidays - Eligible to work in the UK (provide passport or right-to-work details) What We Offer: - Competitive salary - Staff discounts - Opportunities for career growth - A supportive and vibrant working environment

We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The ideal candidate will possess excellent organisational skills and a passion for customer service. As a Sales Assistant, you will play a crucial role in driving sales and providing exceptional support to our customers. Your ability to communicate effectively. Duties Assist customers with product inquiries and provide knowledgeable recommendations. Engage in upselling techniques to maximise sales opportunities. Demonstrate excellent phone etiquette when responding to customer calls and queries. Collaborate with team members to achieve sales targets and ensure customer satisfaction. Sell products via social media, through catalogues and face to face

Are you a talented hairdresser with over 7 years of color experience and the leadership skills to manage a salon? We’re looking for a positive, creative, and organized professional to be both a stylist and manager for our small, friendly salon! Position:Salon Manager & Hairdresser at Eltham Hair Studio Experience Required:7+ years in hair coloring and salon management experience preferred Responsibilities: - Provide high-quality hair services, specializing in AirTouch, balayage, and classic highlights - Oversee daily salon operations, including scheduling, inventory, and client satisfaction - Lead and inspire the team to maintain a positive and creative environment - Ensure the salon runs smoothly and upholds exceptional customer service standards What We’re Looking For: - A skilled colorist with in-depth knowledge of the latest techniques - A positive, motivated individual with strong people skills and a team-oriented attitude - Previous experience in a management role is a plus - Ability to multitask and keep the salon organized and efficient If you're ready to take on a dual role where you can showcase your hairdressing expertise and managerial skills, we’d love to hear from you!

We are looking for enthusiastic and friendly part time waiting staff for our very easy going authentic Pizzeria and Italian restaurant in the heart of Clapham where we are focused on traditional and authentic Italian cuisine with a modern contemporary approach to our delicious pizzas. We would love to see candidates with excellent hospitality experience but full training for our own operations will be provided. The ideal candidate will be personable and friendly, willing to learn about Italian food and wine, able to work alone occasionally and able to provide the highest possible level of customer service. Previous experience in a similar restaurant would would be a huge advantage. Our customers are our number one priority and we need people who not only serve their meals, but who can easily engage with them and make recommendations etc. There are lots of benefits in the package that comes with the job like staff meals on shift, staff discounts and above minimum wage rates of pay, as well as the benefits of working in a small team within a friendly environment. If this sounds like what you have been looking for, do not hesitate to contact us. We all look forward to hearing from you.

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Massage Therapist / Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality massage therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

Job Title: Part-Time Driver for Florist Location: E14, London Hours: Flexible, Monday-Saturday (occasional shifts). Delivery time usually are between 9-2PM. Job Description: We’re looking for a reliable, part-time driver based near E14 to assist with occasional floral deliveries across London. Ideal for someone with local knowledge, a clean driving record, and great customer service. Perfect for someone who’s flexible with time and enjoys a job on the go!

Job Title: Lead Barista Contract Duration: November 2024 - January 2025 Days / Hours: - Flexibility with your working schedule will be required. Days and times may need to change based on demand - The cart is due for delivery early/mid November, at which point this role will commence - Starting days: Wednesday - Sunday (potentially subject to change) - Hours: 10am - 6pm (could evolve to start from 8am) Location: Hackstons, 3-4 William Street, Knightsbridge, SW1X 9HL About the role: - The aim of the coffee cart is to drive footfall into the Hackstons store. We would like this individual to support educating customers on the Hackstons store, our range and encourage them to go into the store and explore our range of whiskies, fine wines and spirits. - This Barista role will be permanently outside our Knightsbridge store , operating on a Coffee Cart - We will provide a limited coffee offering: espresso, macchiato, long black, flat white, latte, cappuccino, hot chocolate and mocha. No teas or decaf will be provided (initially) - The Hackstons store will be closed on Christmas Day (25.12.2024) and New Years Day (01.01.2025), and you will not be required to work, however the store will be open on Boxing Day (26.12.2024) and you will be required to be available for this day. Skills and Experience Required: - Must have prior experience making barista-style coffee - A passion for coffee and other beverages. - Experience using contactless payment systems - Excellent communication skills - Expert coffee knowledge - A willingness to understand and learn about the Hackstons offerings so that you can educate potential customers as to why they should come into the store - Customer service skills that are second to none - The ability to build rapport with customers - Understanding of food safety - Attention to detail - Flexibility - Punctuality About Hackstons: Originally establishing our name in cask whisky ownership, our very inception derives from offering alternative ownership avenues, viewing whisky and spirits as multifaceted assets, not only for their primary function of consumption, but as unique portfolio diversifiers. Recognising our clients’ appreciation for fine and rare collectibles, we moved to open a physical retail store in the heart of Knightsbridge, and an eCommerce site, developments that mark an evolution in our approach to ownership, providing individuals with the opportunity to purchase fine and rare bottles in both online and physical retail spaces. Meticulously designed to provide clients with a bespoke service with any purchase, this addition to Hackstons encompasses the fully cyclical service from ownership, onward selling, bottling, sale and purchase all under one roof. Salary: £12-14 per hour (DOE)

Key Responsibilities: Product Listings & Content Management: Create, update, and manage product listings across ecommerce platforms (e.g., Shopify, Amazon, eBay, etc.). Ensure all product descriptions, specifications, and images are accurate, optimised, and up to date. Assist with the uploading of new products, seasonal promotions, and price changes. Perform regular audits of product content to ensure consistency and accuracy. Inventory Management: Monitor inventory levels across all ecommerce platforms, ensuring stock availability and alerting teams to low stock or stockouts. Coordinate with the warehouse or fulfilment team to ensure timely restocking and accurate product availability. Assist in setting up and maintaining stock control systems within the ecommerce platform. Order Management: Process and manage customer orders, ensuring accurate fulfillment, timely shipping, and smooth delivery. Coordinate with the customer service and fulfillment teams to resolve any order-related issues (delays, cancellations, returns, etc.). Track orders, troubleshoot discrepancies, and update order statuses as necessary. Customer Support: Provide backend support for customer inquiries related to product information, orders, and returns via email or ecommerce platform messaging. Resolve issues related to payments, refunds, and exchanges in a timely and professional manner. Collaborate with customer service to ensure a seamless and positive customer experience. Platform Maintenance & Optimization: Maintain the overall functionality of the ecommerce website(s), ensuring all links, banners, and CTAs are working correctly. Identify and troubleshoot any technical issues that may arise on the platform, working closely with the IT team or external developers. Monitor website speed, security, and overall user experience, making suggestions for improvement as needed. Reporting & Data Analysis: Assist in the collection and analysis of sales data, traffic reports, and key performance metrics. Prepare daily, weekly, and monthly reports for management, highlighting trends, sales performance, and inventory turnover. Provide actionable insights from data to help optimise ecommerce performance. Marketing & Promotions Support: Support the ecommerce and marketing teams in executing digital marketing campaigns, promotions, and sales events. Coordinate promotional banners, discount codes, and product features on the website. Collaborate on SEO initiatives and ensure listings are optimised for search engines.

Managing staff Manage and develop sales and marketing staff, including account executives and marketing specialists. Analyzing data Analyze consumer behavior and market trends to adjust campaigns for maximum impact. Reporting Report on sales and advertising and marketing campaigns. Dealing with clients Setting goals Set product mix, sales areas, and customer service standards. Ensure sales targets are reached.

We are a ceramic painting studio where customers come to paint their own design onto blank ceramics. You will be responsible for welcoming customers, preparing teas, coffees, soft and alcoholic drinks and making cocktails. You will record the customers details and orders and take payments. There is some general cleaning tasks (sweeping, moping floors, cleaning tables and brushes etc...). There is a cat in the studio so you must be comfortable around cats. Good communication skills and customer service are required.

Customer Service: Assist customers with queries, provide product information, and resolve issues.

Location: Based in Dorset, with travel across the South of England and Midlands Salary: £30,000 - £50,000 (depending on experience) Are you a skilled multi-trade professional with experience in carpentry and looking to join a growing company in a hands-on, customer-facing role? We're an outdoor kitchen design and construction company looking for an experienced Outdoor Kitchen Installer to join our team. The Role: As an Outdoor Kitchen Installer, you will work on-site, building high-end outdoor kitchens that bring our designs to life. Key responsibilities include: Installing BBQs, pizza ovens, Kamado ovens, stainless steel cabinetry, and exterior doors/drawers. Constructing pergolas and building outdoor kitchen shelters. Carpentry work and basic joinery, with additional multi-trade tasks such as basic plumbing, tiling, decking, and roofing. About You: The ideal candidate will be experienced in outdoor carpentry, have a background in multi-trade work, and bring a friendly, customer-focused approach to each project. Essential Skills: Carpentry, ideally outdoor carpentry Experience in basic plumbing, tiling, decking, and roofing Ability to build basic joinery Proficient English and good customer service skills for client interactions Full driving license and willingness to travel across work sites in the South and Midlands Desirable: Knowledge of outdoor kitchens and BBQs (training can be provided if needed) What We Offer: Competitive salary of £30,000 - £50,000 based on experience Company van and fuel provided for travel Ongoing training and development opportunities If you’re passionate about quality craftsmanship and enjoy bringing unique outdoor spaces to life, we’d love to hear from you!

Overview We are seeking skilled and passionate Barbers to join our team. We have an exciting opportunity for 4 barbers to rent a chair in a newly refurbished barber shop, you will be responsible for providing exceptional grooming services to our clients and your own, ensuring they leave feeling satisfied and confident. Your expertise in hair styling and customer service will play a vital role in creating a welcoming atmosphere and building lasting relationships with ours and your own clientele. Responsibilities Perform hair cutting, styling, and grooming services tailored to individual client preferences. Provide consultations to clients regarding their desired styles and recommend suitable options. Maintain cleanliness and hygiene standards in the work area, including tools and equipment. Stay updated on the latest trends in barbering and hair styling techniques. Build rapport with clients through excellent customer service and effective communication. Manage appointment schedules efficiently to maximise client satisfaction. Assist in promoting salon services and products to enhance client experience. Skills Strong customer service skills with the ability to communicate effectively with clients. Proficient in barbering techniques, including hair cutting, shaving, and styling. Excellent command of English for clear communication with clients and team members. Knowledge of current trends in hair styling and grooming practices. Ability to work well under pressure while maintaining a professional demeanour. Attention to detail and a commitment to delivering high-quality results.

Job Title: Head Food Runner / Pass Location: Gilgamesh Restaurant Job Type: Full-time/Part-time About Gilgamesh Restaurant: Gilgamesh Restaurant is a vibrant and dynamic dining destination renowned for its exceptional service and exquisite cuisine. We are committed to delivering an unforgettable dining experience that combines a rich culinary tradition with modern innovation. As a member of our team, you will be part of a passionate group dedicated to hospitality excellence. Job Summary: We are seeking a highly motivated and efficient Head Runner to lead our food pass and join our team at Gilgamesh Restaurant. The Head Runner plays a crucial role in ensuring that our guests receive their meals promptly and in perfect condition. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will be a team player with a strong commitment to delivering outstanding service. Key Responsibilities: - Lead the pass and be responsible for team of runners - Efficiently and accurately deliver food orders from the kitchen to guests in the dining area. - Ensure that all dishes are presented according to restaurant standards before they reach the guest. - Assist servers with table setup, clearing dishes, and maintaining a clean and organized dining area. - Communicate effectively with kitchen and waitstaff to coordinate and prioritize orders. - Assist with any special requests or dietary needs of guests as directed by the server or kitchen staff. - Refill beverages and condiments as needed and ensure guests have everything they need to enjoy their meal. - Maintain a high level of knowledge about the menu, including daily specials and any changes, to answer guest inquiries. - Monitor and manage the flow of service to ensure a seamless dining experience for all guests. - Follow all safety and sanitation guidelines to ensure a clean and safe working environment. - Collaborate with team members to provide support during peak service times and special events. Qualifications: - Previous experience in a food service or hospitality role is preferred but not required. - Strong organizational skills and the ability to multitask in a high-pressure environment. - Excellent communication skills with a friendly and professional demeanor. - Ability to work in a team-oriented environment and contribute to a positive workplace culture. - Flexibility to work evenings, weekends, and holidays as needed. - Physical stamina to stand, walk, and carry trays for extended periods. - A commitment to providing outstanding customer service. Benefits: - Competitive hourly wage plus tips. - Opportunities for growth and advancement within the restaurant. - Employee discounts on meals. - A supportive and inclusive work environment. How to Apply: If you are passionate about food and hospitality and eager to contribute to an exceptional dining experience, we invite you to apply for the Food Runner position at Gilgamesh Restaurant. Please submit your resume and a brief cover letter highlighting your relevant experience and availability. Gilgamesh Restaurant is an equal-opportunity employer and values diversity in our team. We encourage all qualified individuals to apply.