Customer chat jobs in United Kingdom

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Service Desk Analyst Hybrid - Ashford, Belfast or London Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French or Swedish (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

Register Your Interest For Future Career Opportunities Graduate Sales Positions Onsite 5 days a week in London At Dell Technologies, we build the extraordinary. Our Inside Product Specialists are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email. Join us to do the best work of your career and make a profound social impact as a Sales Specialist on our Inside Product Specialist Team in London. What you’ll achieve As an Inside Product Specialist, you will deliver technical solutions to the Inside Sales Team that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions. You will: * Be a technical advisor to the sales team and work cooperatively to help them fulfill and exceed their goals * Recommend business solutions, products and services based on the client’s need * Research market factors to anticipate customer needs and propose technical solutions * Assist in the ongoing technical education and development of the broader team * Establish relationships with customers and eventually manage your own accounts Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements * Graduated in the last 12 months * 1–2 years of experience in a customer-facing role, with proven sales skills to build on * Focus on results * Eagerness to learn and become a specialist in a defined area of the Dell Technologies portfolio Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 16 Oct 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy ___. Job ID:R280090

The Company This ambitious business take pride in their delicious range of chilled and frozen products, supplying retail and food service customers across the UK, Europe and globally. Growing fast they are looking to add to their talented NPD team with a Senior Product Developer. The Role Reporting to the General Manager, you’ll be joining a small NPD team and will be responsible for the end-to-end development of exciting new food products - ensuring each concept is not only innovative but commercially in line with product briefs and market insights. This is a broad role where you’ll be working with the overseas R&D team to transform customer briefs into viable production possible products. You’ll take ownership of all stages in the product lifecycle, manage project critical paths and collaborate with technical, ops and procurement teams to ensure quality, innovation and compliance are achieved on the exceptional new products that will adorn the retailer shelves. You’ll also be involved in packaging improvement, artwork sign off and post-launch reviews. A key part of your role will be forging lasting customer relationships to understand project aspirations and transform these briefs into on-trend and on-time concepts. The Candidate We are seeking an ambitious, creative and capable Product Developer looking to step up into broad role within a growing business. You’ll have experience ideally within chilled or frozen categories for branded or retail own-brand products. You’ll relish the chance to be involved in every facet of NPD and EPD. Ideally you will have a food degree too. We’re also looking for exceptional communication skills, as you’ll be retailer facing, and managing projects with internal internation teams to launch products quickly and successfully. You must have excellent communication and organisation skills coupled with the ability and enthusiasm to learn quickly and get started on new projects. You will have an amazing understanding of food trends, ingredients, and seasonality which you can use to revamp recipes as well as conjure up new delights. This is an exciting role where frequent travel will be involved across the UK, EU and to SE Asia. So, if you’re currently a Product Developer looking to grow and thrive in a pacey new environment with lots of customer contact, then this could be the role for you! Apply now or call 0345 2600 737 / 07700 137 110 for a confidential chat. Ref: L6897 Due to the large number of applications our opportunities attract, it sometimes takes us time to thoroughly review and consider them all. We endeavour to respond to every application within 5 working days, however if you have not heard from us within this timeframe, we are sorry to say your application for the role has not been successful. To support you in showcasing your best self, we make sure that any necessary accommodations, whether physical or non-physical, are provided to assist you throughout the job application and interview process. Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas

Junior Product Manager 📍 Shoreditch, London (Hybrid: 2–3 days/week) 💰 £50,000 – £60,000 🕒 Full-time | Product Team | Start Date: ASAP A fast-growing product company is looking for a Junior Product Manager to join its innovative, AI-focused team. With a strong foundation in developing tools for customer-facing teams — from AI note-takers to smart diallers — we move fast, build for real customer needs, and continuously adapt in a rapidly evolving market. This is an opportunity for a junior PM with 1–2 years of experience to step into a high-impact role. You’ll own features end-to-end, shape product decisions, and work closely with a tight-knit team to bring ideas to life — fast. What You’ll Do • Own and deliver features and products — not just support others., • Work directly with customers to understand their needs and validate pain points., • Write clear, high-quality product briefs that guide development., • Collaborate with engineers to build, test, and ship quickly., • Stay agile — adapting to change, learning from feedback, and pivoting when needed., • Research competitors, trends, and use cases to inform product direction. What We’re Looking For • 1–2 years of experience in product or a startup/scale-up environment., • Proven ability to ship something real — even small, independent features., • Strong written communication skills and a structured approach to product thinking., • Comfortable navigating ambiguity, fast changes, and shifting priorities., • A proactive, detail-oriented mindset with strong execution skills., • Exposure to customer-centric B2B SaaS is ideal (B2C experience also a plus). You’ll Thrive If You: • Are customer-obsessed and solutions-focused., • Love working in fast-paced, iterative environments., • Can balance big-picture thinking with hands-on execution., • Enjoy talking to users and turning feedback into great products., • Are comfortable with pivots and love learning fast. Interview Process: • Intro Interview – Meet with a member of the product team, • Take-home Task – A realistic product brief (time-boxed, ~2 hours), • Panel Interview – Short presentation + Q&A + product team discussion, • Final Chat – Informal conversation with leadership Why Join? • Join a high-growth, AI-driven product team building tools that matter., • Get real ownership from day one — this is not just a support role., • Work in a collaborative, low-ego environment where ideas move fast., • Be part of a company that values learning, autonomy, and meaningful impact. Ready to help build the next wave of AI-powered tools? Apply now and take the next step in your product career or send your CV to

About the Company: We are a leading company in the forex trading industry, dedicated to providing exceptional service and support to our clients. Our mission is to empower individuals to achieve their financial goals through innovative trading solutions and a commitment to excellence. About the Role: As a Vietnamese-speaking Customer Support Representative, you will be responsible for providing exceptional customer service to our Vietnamese-speaking clients in the forex trading industry. You will assist clients with inquiries, provide information about our products and services, and resolve any issues or concerns they may have. This role requires fluency in Vietnamese, strong communication skills, and a solid understanding of the forex market. Responsibilities: • Respond to incoming inquiries via various channels (phone, email, live chat) from Vietnamese-speaking clients promptly and professionally., • Provide accurate and comprehensive information about our forex trading platforms, products, services, and account-related queries., • Assist clients with onboarding, including account registration, verification, and documentation requirements., • Guide clients in navigating the trading platforms, explaining basic trading concepts, and providing technical support as needed., • Resolve client issues, concerns, and complaints in a timely and efficient manner, escalating complex cases to the relevant departments when necessary., • Collaborate with other teams, such as compliance and sales, to ensure seamless client experiences and compliance with regulatory requirements., • Maintain accurate and detailed records of client interactions, inquiries, and resolutions in the CRM system., • Participate in ongoing training and professional development programs to enhance knowledge of forex trading, customer service skills, and company offerings. Qualifications: • Fluency in Vietnamese is essential., • Proficiency in English is also required., • Fresh graduates are welcome., • Proven experience and knowledge of forex trading concepts are a plus., • Excellent communication skills with the ability to explain complex information in a clear and concise manner., • Exceptional problem-solving and analytical skills to address client issues effectively., • Ability to work independently and as part of a team in a fast-paced environment., • Excellent time management skills with the ability to multitask and prioritize tasks effectively., • Tech-savvy with a good understanding of trading platforms and software applications., • High level of professionalism, integrity, and empathy when dealing with clients., • Flexibility to work in shifts. Required Skills: Strong communication skills, fluency in Vietnamese, understanding of forex trading. Preferred Skills: Experience in customer service, knowledge of trading platforms. Pay range and compensation package: Competitive salary based on experience.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ___ About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce, and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it. You’ll be continually collaborating with internal product and engineering teams, customer-facing account teams, and external business leaders and risk managers. The comprehensive policy you build will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue. Responsibilities • Conducting in-depth reviews of complex fraud cases. identifying trends and actionable insights, documenting your findings and making clear recommendations on how to mitigate risk, • Using your SQL and Python skills to increase our customers’ fraud capture. While reducing false positives, conducting offline analysis of customer data to expose patterns and statistically tune policies. Produce executive-level reports and own the end-to-end delivery of your recommendations by writing rules into the ThreatMetrix® decision engine, • Building dashboards & reports to track value delivered by the solution. Increasing focus on more bespoke external-facing dashboards that surface the most important insights to each customer, • Using your excellent attention to detail and ability to craft a story through data. Delivering industry-leading presentations for external and executive audiences with non-technical background, • Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat, • Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the world to continually redefine best practices Requirements • Very good knowledge of Python and SQL (experience with Snowflake highly desirable), • Knowledge of BI tools such as Superset, Tableau , PowerBI or similar is desirable, • Knowledge of orchestration tools such as Airflow, DBT or Google Cloud Dataflow is a bonus, • Analytical and problem-solving skills, with a deep curiosity for fraud detection, • Excellent attention to detail to ensure quality of project delivery for customers stands out amongst industry peers, • Track record of building external and executive reports and presentations, • Interest or experience in consulting within the risk, fraud or payments industry Learn more about the LexisNexis Risk team and how we work ___ Learn more about the LexisNexis Risk team and how we work

About Ankar Innovation is the key to solving society's greatest challenges, and IP (intellectual property) plays a pivotal role in encouraging, driving, and capitalising on innovation. At Ankar AI, our mission is to empower IP and R&D teams with AI tools to innovate more efficiently, thoroughly, and productively. We are building a platform for inventors to accelerate their work throughout the entire IP lifecycle by providing them with best in class software, leveraging LLMs, for IP search, patent filing, freedom-to-operate analysis, and infringement detection. With the growing complexity and volume of IP today, traditional software is no longer meeting the needs of inventors. Many companies are turning to us to help them stay at the forefront of innovation by cutting through the noise of the millions of patents filed each year. We believe we are the right team to tackle this problem. • World class team of engineers and product leaders from Palantir, Amazon, BCG, and top startups. Together, we have a proven track record of tackling tough problems and delivering mission-driven software., • We are growing rapidly with increasing customer traction. We are already working with the world's most innovative organisations (Fortune 500 companies and top patent filers) to solve critical needs with our product., • We are backed by Tier 1 VCs and Angel Investors, including Index Ventures, co-founders of Hugging Face, CEO of Datadog, and product experts from DeepMind and OpenAI. We are now growing the team to reach our ambitions. We hire the best and reward accordingly. • Compensation & Equity: We offer competitive compensation and a generous equity package, making you an owner of the company., • Career Growth: You have the opportunity to shape your role, own your impact, grow with the company, and build the skills to accelerate your career at Ankar and beyond., • Meaningful Work: You will have full ownership in tackling challenging problems and help progress innovation in a world that is more and more faced with stagnation. We were founded in early 2024 and you have a real opportunity to shape what we do here. What you’ll be doing As the Founding Operator, you’ll be the architect of our operational excellence. You’ll work hand-in-hand with the Co-Founders and Chief of Staff to shape how the company runs, grows, and thrives. From scaling our culture to mastering our finance and legal backbone, you’ll take full ownership of the systems that power our success. This is not just an operations role—it’s your chance to define how a company is built from the ground up. Here’s where you’ll make an impact: • Build and scale our team: Own our hiring strategy end-to-end—define critical roles, recruit top talent, and design onboarding experiences that set the tone for a high-performing, mission-driven team., • Champion our culture & workplace experience: Lead office management and people-focused initiatives that make our team excited to come to work every day. You’ll be the force behind an environment that’s productive, collaborative, and energizing., • Drive operational excellence: Take full ownership of day-to-day operations—implement scalable processes, streamline tooling, and ensure our systems run seamlessly as we grow., • Run hiring and onboarding: Manage the full candidate journey up to their completed onboarding—ensure a smooth, thoughtful process from first touch to signed offer letter to ramped-up employee. You’ll be the face of the company for many future teammates., • Own finance & legal foundations: Be the trusted steward of financial and legal operations—manage invoicing, budgeting, contracts, and compliance with precision and care, giving the company the infrastructure to scale confidently., • Accelerate GTM and growth initiatives: Partner with GTM team to power events, and marketing activations—from comms to campaigns., • Lead revenue operations: Own our sales tech stack and CRM, design & build sales processes, and partnering with sales teams to drive GTM enablement initiatives. What we are looking for • 0–2 years of experience in a high-ownership environment (e.g., startups, consulting, banking, or similar fast-moving roles)., • A builder’s mindset. You thrive in ambiguity, iterate quickly, and love creating order out of chaos., • An operator at heart. You don’t just “do ops”—you set the gold standard for how things should be done, ensuring excellence in every process., • A culture driver. You care about how people work together and are intentional about creating a workplace where people thrive., • Extreme ownership. You see problems before they happen, you take responsibility, and you deliver. This is how you grow—and how we win., • [Bonus points] You’ve had exposure to early-stage startups or have juggled a generalist mix of finance, ops, people, and GTM work What else you might want to know… • Location: Hoxton Square, London (we operate an office first policy with flexibility), • Contract: Full-time, • Compensation: We pay competitive salaries and will reward you with a substantial equity package under the tax-efficient EMI scheme., • Hiring process: (1) 30min introductory chat, (2) 1hr use case interview with a short take-home assignment, (3) 20min final in-person co-founder meeting. The process can be as fast you want it to be., • Visa sponsorship: Yes

The Business Development Representative position is responsible for qualifying new business by chat, phone and/or email. Often the first point of contact with prospective customers, the Business Development Representative has full responsibility for delivering a positive customer experience that wil

Retail Sales and Customer Experience Executive - London. Retail Sales & Customer Experience Executive. This unique hybrid role bridges our physical retail presence with our digital customer experience team — ensuring that every touchpoint, from the shop floor to live chat, reflects the exceptional

Senior Full Stack Software Engineer | B-Corp Start-Up | Net-Zero Carbon Up to £100,000 plus stock London - Hybrid (2 days a week in the office) Typescript, Rust & React Senior Full Stack Software Engineer - We are working with an amazing Carbon Neutral, B-Corp certified start-up to find them a Senior Full Stack Software Engineer to join their purposely small, experienced engineering team. They have received over $10m in funding in the last two years and as reach break-even in the original market, they have some exciting tech challenges in scaling their sustainable platform as they look to expand their reach. As a Senior Full Stack Software Engineer in a start-up your role will be multi-faceted: • Designing and building new features to improve the lives of everyone who uses the platform, whether it's fellow employees or customers., • Improving the tooling and infrastructure to make it easier to scale., • Collaborating with colleagues in engineering and the wider business to innovate and produce new ideas. You should apply if: • You're excited to build sustainable, net-zero products to disrupt an industry., • You're love the challenge, opportunity and ambiguity of an early-stage start-up., • You have experience building Back End services and APIs and are comfortable writing code for the Front End or building the infrastructure., • You have a product mindset and are always thinking about how the solution will benefit the customer. Senior Full Stack Software Engineer | B-Corp Start-Up | Net-Zero Carbon Up to £100,000 plus stock London - Hybrid (2 days a week in the office) Typescript, Rust & React Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.

Financial Services: new AI bot platform Conversational Banking, International Wealth and Premier Banking.The Conversational Banking, AI & Innovation team is globally accountable for our Chat and Messaging channels that deliver a fantastic customer experience through a combination of AI and human age

Staff Software Engineer | B-Corp Start-Up | Net-Zero Carbon | Full Stack Up to £120,000 plus stock London - Hybrid (2 days a week in the office) Typescript, React, Node, GraphQL, GCP Staff Software Engineer - We are working with an amazing Carbon Neutral, B-Corp certified start-up to find them a Staff Software Engineer to join their purposely small, experienced engineering team. They have received over $10m in funding in the last two years and as reach break-even in the original market, they have some exciting tech challenges in scaling their sustainable platform as they look to expand their reach. As a Staff Software Engineer in a start-up your role will be multi-faceted: • Designing and building new features to improve the lives of everyone who uses the platform, whether it's fellow employees or customers., • Improving the tooling and infrastructure to make it easier to scale., • Collaborating with colleagues in engineering and the wider business to innovate and produce new ideas. You should apply if: • You're excited to build sustainable, net-zero products to disrupt an industry., • You're love the challenge, opportunity and ambiguity of an early-stage start-up., • You have experience building Back End services and APIs and are comfortable writing code for the Front End or building the infrastructure., • You have a product mindset and are always thinking about how the solution will benefit the customer. Staff Software Engineer | B-Corp Start-Up | Net-Zero Carbon | Full Stack Up to £100,000 plus stock London - Hybrid (2 days a week in the office) Typescript, Rust & React Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.

About Specter 👻 At Specter, we exist to replace lagging data with living signals. When we were on the investing side, every “breaking-news” alert was already stale. By the time a funding round or press release hit our dashboards, the field was crowded, the deal was priced, and the real opportunity was gone. We started Specter because private markets deserve a live feed, not a rear-view mirror. Our platform tracks leading indicators across companies, people, and investors — the subtle movements that hint at tomorrow’s breakout before anyone writes the headline. Today, over 300 top VC and PE firms rely on Specter daily to discover opportunities, win allocations earlier, and move with insight instead of inertia. The Role 🎯 We’re hiring a Product Specialist to be the go-to expert helping our customers get the most out of Specter. This is a hybrid role: part customer success, part technical problem-solving, part product feedback. You’ll work directly with investors and operators, guiding them through onboarding, advanced features, and integrations. You’ll also be a critical bridge between customers and our product/engineering teams — shaping how Specter evolves by bringing user insights back into the product. What You’ll Be Doing 🚀 • Support customers via calls, email, and chat to ensure their success with our platform., • Guide users on onboarding, integrations, and advanced functionality., • Act as the critical bridge between customers and our product/engineering teams., • Create and maintain resources (guides, docs, onboarding flows, support materials)., • Gather feedback and insights to shape continuous product improvement., • Spot opportunities for account expansion and collaborate with sales to nurture growth., • Debug technical issues (APIs, data integrations) and brainstorm solutions with customers. Who You Are 🧩 We’d love to hear from you if you have: • Experience in a customer-facing role (customer success, consulting, or support)., • Strong communication skills — able to explain complex concepts clearly., • Problem-solving mindset, with curiosity to understand how things work., • Comfort with technical concepts like APIs, data integrations, and SQL/Python basics., • Ability to adapt quickly in a fast-paced startup environment. Nice to Have • 1–2 years of experience in customer-facing or technical roles., • Academic or professional background with exposure to programming/query languages. Why This Role Matters ⭐ Customer success is at the core of Specter’s mission. Your work ensures the world’s top investors can rely on Specter every day to spot momentum before anyone else does. This is also a high-growth role with multiple career paths as we scale: • Customer Success → Grow into senior roles, managing key accounts or leading a CS team., • Sales → Transition into a commercial role, driving new business or expanding accounts., • Revenue Operations (RevOps) → Move into a strategic role shaping how Specter runs its GTM engine, from tooling and reporting to process design. Where you go will depend on your strengths, interests, and the impact you deliver — but each path offers significant opportunities for growth at Specter. What We Value 🔑 • No Fluff — we move fast and stay pragmatic., • Speed — we act quickly, learn, and adapt., • Frugality — we build smart and scale responsibly., • Accountability — we take ownership and deliver. How to Apply 📩 If this sounds exciting, send your CV and a short note on why you’re interested in Specter to . We review every application and aim to get back within a week.

Our client, a well-established tour operator, is seeking a Sales Team Leader to oversee a team of sales experts as well as nurturing trade relationships and driving holiday sales. This is a full time role on a hybrid basis with a salary of £30,000 plus commission OTE approx £38,000. Sales Team Leader responsibilities: • Lead and support the daily operations of the Sales Team, • Coach and mentor team members to achieve targets and deliver outstanding service, • Build and maintain strong relationships with travel agents and suppliers, • Analyse sales data to identify trends and inform strategy, • Act as first point of escalation for customer service issues, • Sell holidays across our beach and ski programmes via phone, email, and web chat, • Collaborate with commercial and flight teams to optimise occupancy and flight loads, • Ensure every client receives an exceptional, on-brand experience, • Support other departments as needed Sales Team Leader skills required: • Proven experience supervising a sales team, • Strong background in sales and customer service (phone and face-to-face), • Excellent communication, organisation, and time management skills, • Motivated, resilient, and solution-focused, • Proficient in Microsoft Office Additional information: • Hybrid working in London office, • Option to work from a resort in Summer, • Regular company socials and events, • Regular fam trips, • Discounts on holidays for friends and family

Are you our “TYPE”? Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at ___Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at Who do we need? The Business Development Representative position is responsible for qualifying new business by chat, phone and/or email. Often the first point of contact with prospective customers, the Business Development Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s fonts, technology, and expertise. The Business Development Representative will interact with prospective customers via telephone, email and online chat. Leads result from direct customer requests for quote or licensing information; marketing qualification based on lead scoring process; or others identified through marketing programs and/or prospect’s behaviour. This individual will have responsibility for a set of personal goals that may include appointments, trial commitments, etc... Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success of this role. What you’ll be doing: • Manage inbound sales requests received via web, email, and phone., • Outbound prospecting to build pipeline for Inside Sales Team., • Ensure efficient lead routing to appropriate sales teams., • Review, contact, and qualify marketing-generated leads., • Pass qualified leads to Inside Sales or Brands Team, based on established rules of engagement., • Work with sales managers and sales enablement to stay well versed in Monotype’s products., • Collaborate with sales managers and sales teams to refine sales strategies and approaches., • Maintain and update Salesforce.com to accurately track all relative customer data, business insights, and record of interactions., • Continuously develop knowledge and skills. What we’re looking for: • Bachelor’s degree or equivalent work experience, • Fluent in both English and French, • Strong problem identification and objection resolution ability., • Ability to engage customers and build strong relationships., • Excellent listening, verbal and written communication skills., • Self-motivated with high energy and drive to succeed., • Ability to embrace change and learn quickly., • Knowledge of Salesforce and/or a sales engagement tool is a plus. What’s in it for you: • Highly engaged “Fun” Committee to keep work enjoyable, • Medical & Dental Insurance, and Eyecare vouchers to meet all your healthcare needs, • WFH options, • 25 paid holidays, • Great matched pension scheme to save for your future, and so much more! Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Join the World of Luxury at Prestige Pawnbrokers Now Hiring: Full-Time Pawnbroking Appraisers 📍 Locations: Guildford | Richmond | Weybridge | Hatton Garden | Gracechurch (City of London) | Chelsea | Loughton | Manchester Prestige Pawnbrokers is expanding – and we're looking for passionate, knowledgeable individuals to join our expert team. This is your chance to build a rewarding career with a fast-growing, luxury asset lender and retailer that’s redefining the pre-loved market. 💎 Known for our iconic Channel 4 TV series, Posh Pawn, Prestige is synonymous with sophistication, quality, and trust. ✨ Why Join Us? • Work with iconic brands like Rolex, Cartier, Hermès, Chanel, Patek Philippe, Tiffany & Co., and more., • Be part of a passionate team of professionals who value knowledge, growth, and service excellence., • Advance your career with opportunities for progression in an ever-evolving luxury sector., • Enjoy competitive pay and exclusive employee discounts on luxury goods. 🔍 Your Role at a Glance: As a Pawnbroking Appraiser, you’ll play a vital part in the customer experience and valuation process. Your main responsibilities will include: • Providing outstanding customer service in-store, over the phone, and via email., • Appraising luxury items including jewellery, watches, handbags, and other valuables., • Engaging in the retail sales of high-end pre-loved items., • Staying ahead of market trends in both pawnbroking and luxury retail., • Keeping a keen eye on local competitors and contributing ideas for continuous improvement. ✔️ What We’re Looking For: We welcome candidates from a variety of backgrounds, including: • Pawnbroking, jewellery, auctioneering, or gallery experience, • Valuation expertise in luxury watches, fine jewellery, handbags, or art, • A passion for customer service and luxury goods, • A desire to grow within a forward-thinking, innovative business 📩 Interested? Let’s Talk. Send your CV to . We’ll arrange an informal chat with a member of HR or one of our store managers to explore current opportunities. 💼 Prestige Pawnbrokers – Where Expertise Meets Elegance

Senior Sales Manager – Premium Drinks Wholesaler – London – Up to £60k plus commission My client is one of the UK’s leading Premium Drinks Wholesalers with over 20 years in the industry. This company monopolizes the premium locations in London and offer a fantastic range of products, with the premise of growth within the team. As the Senior Sales Manager, you will take ownership of the Premium and Prestige customer base, managing key high-end accounts while identifying and securing new business opportunities. You’ll play a pivotal role in executing the company’s commercial strategy and ensuring sustained growth in this influential sector of the business. This business is growing and requires a highly ambitious and commercial candidate with a strong black book of contacts in London. The Senior Sales Manager responsibilities: • Lead the Premium & Prestige sales division, driving growth through a mix of new business development and strategic account management, • Build and nurture relationships with London’s most iconic on-trade venues, including restaurants, bars, hotels, and private members clubs, • Identify and capitalise on new opportunities within the high-end drinks market, • Work closely with suppliers and internal stakeholders to deliver on commercial objectives and brand visibility, • Execute the sales strategy and contribute to its ongoing development in collaboration with senior leadership, • Provide mentorship and direction to junior sales team members as needed, • Represent the business at trade events, tastings, and supplier meetings The ideal Senior Sales Manager Candidate: • Proven track record in premium drinks sales, preferably within the London On-Trade and wholesale environment, • Strong network of contacts within the high-end hospitality sector, • Confident in leading sales conversations at all levels, from boutique bars to Michelin-starred establishments, • Entrepreneurial mindset with a hunger for results and growth, • Excellent communication, negotiation, and presentation skills, • Passionate about premium drinks and the evolving London hospitality scene If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Inbound Sales Executive Travel TechStartup London – Hybrid Comp Package Below (Base + Commission + Benefits) At Hired By Startups, we’re working with a high-growth luxury travel startup, backed by some of Europe’s leading entrepreneurs and VCs, to hire an Inbound Sales Executive. This business is on a mission to redefine how people book holiday homes, curating only the very best properties worldwide and connecting them with premium travellers. Every home is carefully vetted, every communication is honest and transparent, and the service is truly world-class. About the role As an Inbound Sales Executive, you will: • Respond to high volumes of inbound leads across live chat, phone, and email., • Manage the full sales cycle: qualify, analyse needs, propose solutions, handle objections, negotiate, and close., • Provide quotes and guide clients on homes, amenities, and locations., • Work with partners including travel agents, concierge services, and film/TV production companies., • Deliver a world-class service experience, building long-term client relationships. This role will not include in-stay customer support or itinerary management - it’s focused purely on driving sales and creating lasting client impact. About you As an Inbound Sales Executive, you’ll have: • 1–2 years’ sales or customer-facing experience., • Proven success in a target-driven environment., • Excellent written and spoken English (additional languages an advantage)., • Experience with Salesforce or another CRM is beneficial., • Knowledge of London, Paris, or Italy highly desirable., • Strong multitasking skills, thriving in a fast-paced environment., • Ambition, positivity, and a genuine passion for travel. You’ll excel if you’re motivated by sales targets, deliver exceptional service, and bring a “solutions over problems” mindset. Benefits This is a high-reward role in a scaling startup. You can expect: • £50-65k OTE (base + uncapped commission), • EMI stock options, • Hybrid working – 3 days WFH, 2 in London, • 25 days holiday + bank holidays + your birthday off, • Option to buy/sell up to 5 holiday days, • “Work from anywhere” policy – up to 4 weeks per year, • Pension scheme + BUPA health plan, • MacBook Pro & latest tech provided, • Dog-friendly office, breakfast/snacks, and Friday socials, • Discounted stays for friends & family Why Apply? If you want to join a venture-backed luxury travel scale-up where you’ll close warm inbound leads, work with premium clients, and earn uncapped commission in a high-growth environment - this is the role for you!

The post holder is part of a customer-facing team providing professional, high quality library services and support for the library's resources, learning spaces and facilities. Respond to customer enquiries online, through the live chat service (LibChat) and the enquiries management system (LibAnswe

Customer care experience: a minimum of 2+ years in similar roles. Guiding customers through policy purchases via phone, email and live chat. TCF principles: a strong belief in Treating Customers Fairly (TCF).

Product Owner - Conversational Banking AI (Chat & Voice).A global bank is on a mission to build the world's best banking app and at the heart of that is their Conversational Banking team.They're innovating with Generative AI and traditional AI solutions to create exceptional customer experiences whi

Handling customer requests over the phone, email, chat, and WhatsApp. Liaising with mobile network providers.

NSS is proud to have Platinum accreditation from Investors in People. We are a specialist services supplier. From building maintenance to window and specialist cleaning, platform hire and equipment testing self-delivered services, anywhere in the UK Due to our continued growth, we are currently looking for a Glazier to join the team. NSS Maintenance are a working at heights contractor working throughout UK, servicing facilities management clients and the refurbishment industry alike. You will be working in a team of two. attending Glazing jobs around your location. This is great opportunity to expand your skills and process in a great company. IMPORTANT INFORMATION To ensure a fair and unbiased recruitment process, we have chosen to collaborate with Hubert.ai in this process. After submitting your application, you will be invited to participate in a chat-based interview with our virtual recruitment assistant, Hubert. Please complete it as soon as possible. The interview typically takes about 15-20 minutes to complete. Benefits: Fully equipped vehicle with fuel card Overtime at time and half All equipment provided with Mobile Phone Full issue of PPE (personal protective equipment) Personal development opportunity with Industry recognised training 20 days paid holiday per year plus the 8-bank holiday Monthly Reward and Recognition Scheme where our top performers are rewarded with vouchers for many retailers Trade Point Card which will enable you to get 10% off at any B&Q Day off for your birthday after length of service Eye care vouchers Referral bonus scheme Medicash health cash plan with discount on dental, health screening, gym discount, store discounts, specialist consultations and much more Responsibilities of the role: Working in teams on reactive and planned glazing jobs Making safe damaged units / panes and returning to site at later stages to replace units and panes. Commercial experience with glazing in general Ability to measure large retail and commercial glazing must be able to use Merlin tool Ability to read O&M information to determine glazing profile and structure Ability to deal with suppliers and order glazing units / panes (existing network of suppliers in place) Experience in co-ordinating specialist equipment suppliers such as cranes, spider cranes and lifting operators. Ability to support other tradesman when glazing jobs not available roofing, coatings and cladding Experience within working at heights Good communication and customer service skills use of PDA to ensure swift communication and images uploaded to head office Support the slough depot management team in the co-ordination of glazing replacement. We aim to grow this service offering in the south Consult with our National Glazing Manager to ensure all works are planned carefully Requirements required: Must be flexible with working hours, early starts, late finishes and some weekends Good communication and customer service skills Full clean driving license You will have an appetite for heights What we need from you but not essential IPAF (1b, 3a, eb) CSCS labourer PASMA First aid NSSM TPBN1_UKTJ

Job Role: Principal Engineer Working Model: Full-Time - Remote (with occasional quarterly workshops/events) Salary: Up to £100,000 This is a fantastic opportunity to join a major organisation as they evolve their Proposition & Acquisition Value Stream , driving innovation across marketing websites, sales quote and buy systems, and key marketing technologies. You'll play a senior strategic and architecture-focused role , supporting multiple squads and working alongside senior stakeholders to deliver complex, high-impact initiatives. Ideal Candidate: Proven experience as a Principal or Senior Engineer with a strong technical and architecture background Less hands-on coding, more strategic leadership and technical oversight Extensive experience with SaaS platforms including Adobe CXP, Adobe CDP, Informatica MDM, and CIAM Skilled in cloud technologies (Azure, GCP, or AWS), microservices, and API strategy Strong understanding of modern development frameworks (Angular, React, Java/J2EE, Spring Boot, Gosu) and architecture patterns Proven experience in technical strategy, solution design, and architectural governance Expertise in relationship management , building trust and influencing across squads, leadership teams, and external partners Track record of mentoring, enabling, and guiding engineering teams rather than day-to-day coding Knowledge of secure development practices, data governance, and compliance frameworks What's on offer? £100,000 salary Flexible working arrangements 33 days holiday (plus bank holidays) Private health cover option 6% matched pension contributions Funded qualifications and extensive L&D opportunities Life event loan up to £3,000 Discounts on insurance & breakdown cover About the Role: Join at a pivotal time as the Value Stream implements critical customer acquisition platforms Support multiple squads as their senior, strategy-focused technical leader Provide architectural oversight , shaping the technical roadmap and ensuring alignment with broader enterprise strategy Manage relationships across engineering, product, and architecture teams , influencing without direct authority Drive engineering quality, scalability, and SaaS platform excellence across squads Act as a mentor, challenger, and enabler - showing teams and stakeholders what good looks like Take ownership of SaaS platform management, technical risk, and architectural decision-making If this sounds like the right challenge for you, drop us a message or apply today - we'd love to chat! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. TPBN1_UKTJ

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Field Sales Representative (AFH) Location: Middlesbrough / Redcar Contract Type: Permanent Coca-Cola Europacific Partners is looking for an enthusiastic and dedicated Field Sales Representative to join our inclusive and vibrant team. This full-time field sales role comes with a salary of £29,033 and many compelling benefits. About Your Role As a Field Sales Representative, you will report to a local Field Sales Manager and deliver sales targets within an existing customer base by maintaining ongoing relationships and creating new business opportunities whilst becoming an expert in the soft drinks category. The customers you will be interacting with will vary by location, but typically include a mixture of independent convenience stores, licensed pubs, bars, restaurants and cafes. You will focus on promoting brands and solutions that align with business objectives. LET’S TALK ABOUT YOU! No experience? No problem! We provide full training, plus all the tools and support to get you up to speed. We’re looking for someone who has works well with others, loves staying active and thrives in a hands-on role. You would need a UK driving license or equivalent, eligibility to work in the UK, and living within a 60 minute commute from the location of the role are also essential. Influencing and negotiation skills, experience driving positive outcomes with customers and securing sales through commercial, fact-based conversations. Experience with manual handling of products, point of sale and/or equipment in a fast-paced environment. Proficiency in using digital technologies, such as iPhone and iPad, to support sales activities, communication, and reporting. Strong ability to independently manage your workload and schedule while meeting key targets. Ability to grow business through digital engagement, using technology to enhance customer relationships and drive sales. Excellent prioritisation skills, ensuring efficiency and managing multiple tasks effectively. WHAT’S IN IT FOR YOU? In return for your commitment, in this role you will receive a base salary of £29,033 plus a bonus of up to £8,000 (OTE) and the following benefits: Company car and fuel card iPad and iPhone for use with this role Pension plan and share plan 2 Paid Volunteering days per year 25 days holiday bank holidays Flexible benefits include the ability to buy and sell annual leave, discounts scheme etc Leading-edge in-house training and development Development opportunities and fantastic local management teams to help support your career path WHY CHOOSE US FOR YOUR NEXT ROLE? We have an amazing culture at CCEP; to find out more make sure you check out the people stories on our website here The closing date for applications is 24/10/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

The Customer Service function at YouLend is responsible for handling our inbound merchant service requests via phone lines, email and live chat for UK & Europe. You will liaise with the Head of Sales, Service, and Operations to drive operational improvements in the Customer Service merchant communic

Handle support requests via phone, email, and chat, helping Pump scale customer operations across regions. Become an expert in the Pump platform to deliver exceptional customer guidance and value. Referrals increase your chances of interviewing at Pump.

If we feel you could be a good fit, we invite you for a face-to-face chat to discuss the role and fit. Develop strategies to improve customer service, drive store sales and profitability. Thrives under pressure and adapts quickly to a dynamic setting.

Managing a portfolio of customer accounts.Keeping your finger on the pulse.Collaborating with branch teams.We’re happy to explore flexible working options.Feel free to chat with us about it during the interview.While we might not be able to meet every request, we’ll always listen with an open mi

Senior Product Marketing Manager. Collaborate with product managers to align roadmap messaging with customer needs. Deepdesk empowers agents and delights customers with real-time, intelligent support across email, chat, and voice tackling challenges like fragmented information and manual conversatio

MySundaySki is a fast-growing, female-founded ski brand reimagining ski wear through a fashion-first lens. MySundaySki, managing customer communication across email, live chat, and review platforms. Empathetic and solutions-focused, with excellent written communication skills.

The Customer Service function at YouLend is responsible for handling our inbound merchant service requests via phone lines, email and live chat for UK & Europe. You will get an opportunity to liaise with the Head of Sales, Service, and Operations team to drive operational improvements in the Custome

Provide efficient and excellent customer support in crypto trading via live chat, tickets, and email. Experience in live chat support and handling customer inquiries .

You will be responsible for providing a high level of customer service to all MOTH customers in line with our MOTH values, using a wide variety of channels to resolve customer enquiries as well as maximising sales. Provide customer support through a variety of channels including live chat & emai

As our Customer Service Manager, you’ll lead our customer service operations, ensuring flawless service delivery across all channels, including live chat, email, and phone. Liaise with cross-functional teams to align customer service with company goals. Select and implement customer service techno

Oversee all customer interactions across multiple platforms (email, live chat, Trustpilot, social, phone), ensuring consistently excellent service. Monitor and report on key customer service metrics including ticket volumes, response/resolution times, and customer sentiment. As the leader of an exci