Customer chat jobs in United Kingdom

We are looking for someone with experience in working in the kitchen for our busy café in South West London! Black Rabbit Cafe is an independent specialty coffee and eatery in the heart of Chelsea, we are just few minutes walk from West Brompton Station. We believe that we can weave a fabric of positive relationships an experiences with our customers passionately serving exceptional food and beverages while promoting authentic connection, inspiration and community engagement. On our food menu we serve breakfast, brunch and lunch. The role: - Part-time Duties: - Availability Mon to Sun - 6:30 to 16:30 - Opening, closing, and cleaning procedures - Baking and food preparation - Making food as per orders - Serving food - Washing up and managing kitchen stock - Being able to work on your own. (small kitchen) - Daily health and safety checks Only apply if you are: 1. Excellent with customers – enjoy getting to know regulars, like to chat and smile. 2. Have attention to detail – we want to work with people who strive to be the best. 3. Professional – someone who takes pride their work, reliable, on-time. 4. A learner – someone who is curious, who asks a lot of questions and likes 5. A minimum of 1 year experience working in the industry.

We’re on the hunt for part-time legends to join the Northcote Saviour squad as Bartenders and Wait Staff. If you’ve got charm, hustle, and the skills to keep the vibe strong, we want to hear from you. What You’ll Be Doing: • Serving up drinks and dishes with style and a smile. • Keeping the good times flowing – whether it’s behind the bar or on the floor. • Delivering top-notch service that has customers coming back for more. • Keeping the place tidy, stocked, and running smooth. • Working with the team to make every shift a banger. What We’re Looking For: • You’re outgoing, friendly, and know how to chat with anyone. • Experience in hospitality is a plus, but the right attitude is what matters. • You thrive in a fast-paced environment and stay cool under pressure. • Reliable, hard-working, and always ready to jump in when needed. • Flexible availability – evenings and weekends are your time to shine. What You’ll Get: • Competitive pay and tips to sweeten the deal. • A fun, buzzing work environment with a supportive team. • Training and development opportunities – we’ll help you level up. • Discounts and perks, because we look after our own.

We’re CAOTIC JEWELRY. A jewelry brand based in East London founded in 2019. We are experts ear stackers and more. We offer high quality jewellery pieces for everyone, using the best quality materials at a highly competitive price point for the market we operate in. Our jewellery is available worldwide online and in our pop-up locations. We are looking for a reliable, hard-working individual to run one of our stall for a few weekends a month (see shifts timetable below). • The job consists of - Setting up & close our market stall. Displaying the jewellery items following company standards. Taking card payments via Sumup. Wear CAOTIC's jewellery during your work hours. Advise and assist the customers (customer interaction and communication are crucial and key as it is what makes the job fun). Clear away and pack up at the end of the day (only Sundays) before returning the stall to storage. • You’ll have an engaging personality, be organised, with a positive sales attitude and want to help our regular and non-regular customers at all the time, a confident communicator who enjoys talking to customers. You'll need to be - Comfortable lifting, carrying and bending in order to setup the stall. YOU MUST be reliable and good with timekeeping (this is 100% crucial). • In addition, a total of 18h training will be given prior the expected introduction date. - Saturday: 9.00am - 6pm - Sunday: 9.00am - 6pm About our Market Stall location, this vacancy would take place at our Backyard Market stall - which is a great place to work. Vibrant. Buzzy. Fun. Easily accessible from Liverpool St. Station (which is on the Central, Elisabeth, Metropolitan, Hammersmith and City and Circle line, plus the Overground and some National railway services) it’s also really close to Aldgate, Whitechapel and Bethnal Green area. So if you have what we are looking for, have a 24-hour smile, and are up for the challenge, then Apply NOW. What have you got to lose? Job Types: Part-time (also future full-time position if wanted) Part-time hours: 18/20 per weekend • Base Salary: £11.5 per hour + Bonus • Benefits: - 25% Discount on jewellery • Schedule: - 9/10 hour shift - Day shift - Weekend availability • Supplemental Bonus performance: When overcoming £500 in sales, 2.5% of the total will be given in addition - Would you describe yourself as reliable and punctual? - Please advise of any previous experience that's relevant to this job - Do you enjoy chatting with customers? Work Location: In person Expected start date: 02/11/2024

We’re on the lookout for a top-tier Assistant Manager to join the Northcote Saviour team. If you’ve got the graft, the chat, and the skills to keep the good vibes rolling, this is your chance to shine. What You’ll Do: • Back the General Manager in running the show like a boss. • Lead the team with energy and direction – no passengers here! • Keep the customers buzzing, making every experience one to remember. • Handle the ops: stock, bookings, and making sure the place looking its best. • Be the glue between front and back of house, keeping everything smooth and seamless. What We’re Looking For: • You’re a people person – staff and customers love you. • Solid experience in hospitality or management. • Quick thinker, good under pressure, and always ahead of the game. • Keen eye for detail – nothing escapes you. • Passion for service and keeping the atmosphere 10/10. What You’ll Get: • Competitive pay and perks to match. • Supportive team who have your back. • Room to grow – we want you to smash it here and beyond. • A buzzing work environment where no two days are the same.

We’re Hiring at The Salad Kitchen! 🥗🎉 Want to be part of a growing team that’s all about fresh food, good vibes, and hard work? We’re looking for friendly, fast, and organised people to join us at The Salad Kitchen! Whether you're in Bank, Old Street, Farringdon, Mayfair, or Canary Wharf, we’ve got spots available. Here’s the deal: Part-Time position (up to 20 hours/week) Full-time position (up to 40 hours/week) Monday to Friday (yep, weekends off!) Salary - up to £13.15 per hour What you’ll be doing: - Serving up delicious food and drinks to our lovely customers - Keeping the kitchen clean and organised (you know, team effort stuff) - Helping out wherever needed (team players = happy kitchen!) - Making sure everything runs smoothly with a smile What we’re looking for: - Fast, friendly, and organised individuals who love working with a team - No experience? No worries! We’ll train you (but if you’ve got experience, even better!) - A positive attitude and a passion for making people’s day better - Creative input? Heck yes, we welcome it! Bring your ideas to the table. Why work with us? You get to work with a great group of hardworking people. We’re growing fast, so there’s room for you to grow with us! Weekends are yours to enjoy (because who doesn’t love time off?) If you think you’d be a great fit, send us your details. If you pass the phone interview, we’ll invite you in to meet the manager and chat more. Ready to join the fun? Apply now! 🌱

Team Leadership: Leading and managing a team of customer service representatives by providing guidance, support, and feedback. This includes setting performance goals, conducting performance reviews, and fostering a positive work environment. Training and Development: Ensuring the team is well-trained in customer service best practices, product knowledge, and company policies. This involves organizing training sessions, coaching team members, and identifying areas for skill improvement. Customer Interaction Management: Handling escalated customer inquiries and complaints, ensuring they are resolved promptly and satisfactorily. This includes communicating with customers through various channels such as phone, email, and live chat. Performance Monitoring: Monitoring and analyzing the performance of the customer service team using key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores. Process Improvement: Identifying areas where customer service processes can be improved to enhance efficiency and customer satisfaction. This can involve implementing new tools, updating procedures, and streamlining workflows. Reporting: Preparing and presenting regular reports on team performance, customer feedback, and service metrics to senior management. This also includes making recommendations for improvements based on data analysis. Collaborative Work: Collaborating with other departments such as sales, marketing, and product development to ensure a unified approach to customer satisfaction and to convey customer feedback for product and service improvements. Resource Management: Managing customer service resources, including staffing levels, scheduling, and allocating tasks to ensure optimal team performance.

About: Philly & Friends is a play and learning brand on a mission to add a drop of colour to the playroom. We want to hire a fun and motivated ‘friend’ to join our mission and represent our brand at specially curated pop-ups and markets. We need someone THIS WEEKEND - Saturday and Sunday RESPONSIBILITIES: - Get ready to go places! You'll be travelling to the destination market. - You'll be setting up the stand so it's ready to go for customers. - We hope you love to chat! You'll engage with customers and explain our awesome products. Don't worry, we'll provide you with full training to make sure you feel confident. - When customers love what they see, you'll accept payments for products sold. - After a successful day, you'll close down the stand and clean up. - Lastly, you'll return the stand and any leftover stock. Trading hours will vary depending on the market, but we're sure you'll have a great time! PAID: DAY RATE + COMMISSION

We are an award-winning street food business specialized in the production of crescentine: the one true Italian fried sandwiches. First time in UK🎉 Now it's time for us to expand our UK team. We are looking for new team member as friendly, positive, proactive as we are and willing to learn the art of making this one of a kind Italian delicacy while connecting with the crowd and managing the flow of customers. Human interaction is key at Indegno, so being friendly and attentive while taking orders and chatting with folks in line is a must. You will be responsible of preparing crescentines, cooking Italian recipes, slicing cold cuts, greeting customers and managing the cash register. It's a multi-faceted, dynamic position, you will definitely never get bored!

As a Sales Administration for our online furniture company, you will be responsible for managing sales orders, coordinating with customers and suppliers, and providing excellent customer service. Your duties will include: 1. Processing sales orders accurately and efficiently. 2. Communicating with customers via phone, email, and chat to provide product information, answer questions, and resolve any issues or concerns. 3. Coordinating with suppliers to ensure timely delivery of orders. 4. Assisting with inventory management and tracking. 5. Providing sales reports and analysis to management. 6. Handling returns and exchanges in accordance with company policies. 7. Maintaining customer records and updating information in the company database. 8. Collaborating with other departments, such as marketing and logistics, to ensure a smooth sales process. 9. Keeping up-to-date with product knowledge and industry trends. 10. Providing exceptional customer service and ensuring customer satisfaction. The ideal candidate for this role will have excellent communication and organizational skills, attention to detail, and a strong customer focus. Previous experience in sales administration or customer service is preferred. A passion for furniture and home decor is a plus. Join our team and help us provide our customers with top-quality products and service.

We are an award-winning street food business specialized in the production of crescentine: the one true Italian fried sandwiches. First time in UK 🎉 Now it’s time for us to expand our UK team. We are looking for new team member as friendly, positive, proactive as we are and willing to learn the art of making this one of a kind Italian delicacy while connecting with the crowd and managing the flow of customers. Human interaction is key at Indegno, so being friendly and attentive while taking orders and chatting with folks in line is a must. You will be responsible of preparing crescentines, cooking Italian recipes, slicing cold cuts, greeting customers and managing the cash register. It's a multi-faceted, dynamic position, you will definitely never get bored!

Contact Centre Coordinator Epsom Support Centre | Service Centre | Permanent | Full Time - 37.5 hours per week Salary: £23,887.50 per annum. Onsite interview dates: Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK’s leading Healthcare Charity. We’re recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis. As a Contact Centre Coordinator, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment. As a Contact Centre Coordinator, you will: Expertly handle all contact with our customers Make good use of a variety of channels, including calls, emails, live chat and social media Ensure the customer journey is always seamless Be part of an exciting, varied and dynamic environment Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm) Deliver excellent customer service, every time. Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required. Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare – at Nuffield Health, we’ll take care of what’s important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.

Senior Prestige Vehicle Technician/Mechanic Our independent Precision Vehicle Auto Centre specialist in Edmonton London requires an experienced car technician to join the team. You will have a proven ability in working with a range of vehicles, ensuring all work is carried out to an exceptional standard. Maintaining good staff–client relations is essential. The right candidate will work in an exciting workshop environment, repairing and servicing a range of prestige cars and classic vehicles. What we are looking for: - at least 1-2 years experience as a fully trained automotive technician - NVQ Level 3 or above in Vehicle Maintenance & Repair - proven ability in vehicle electrical systems and fault diagnostics - excellent standards of quality control - experience of keeping accurate records - excellent customer service skills - preferably experience in managing a team/workshop - ability to set and manage workloads desirable In return you can expect: - a non-target driven environment - interesting and varied work on a range of classic and prestige vehicles - the chance to work for a small family-run business - a commitment to learning and development - a relaxed and friendly workplace - occasional weekend shifts - optional overtime - rates of pay to be regularly reviewed Salary is dependent on skills and experience. If you think you have the skills and passion required for this role, then please get in touch for a friendly chat. Job Type: Full-time Job Types: Full-time, Permanent Pay: Competitive based on experience Benefits: - Company events - Free parking - On-site parking Schedule: - Monday to Friday - Occasional weekends Experience: - Automotive Repair: 2 years (required) - automotive technician: 2 years (required) Work Location: In person Application deadline: now

An Indian Street Food Chef specializes in preparing traditional and modern Indian street food dishes, offering an authentic taste of Indian cuisine. This role requires culinary skills, creativity, and the ability to work in a fast-paced environment. Here is a detailed breakdown of the job role: Key Responsibilities Preparation and Cooking: Prepare and cook a variety of Indian street food dishes such as pani puri, chaat, puff - patty, pav bhaji, dosas, sev-usal, vada pav, bhajji, dabeil, samosa chat, surti locho and more. Ensure consistency in taste, quality, and presentation of all dishes. Menu Development: Design a menu that highlights diverse Indian street food flavors. Experiment with traditional and fusion dishes to cater to customer preferences. Regularly update the menu to include seasonal and trending items. Ingredient Management: Source fresh, authentic ingredients and spices to maintain the quality and authenticity of dishes. Monitor inventory levels, manage storage, and minimize waste. Hygiene and Food Safety: Adhere to all food safety and hygiene standards. Keep the cooking and serving area clean and organized. Conduct regular checks to ensure compliance with health regulations. Customer Interaction: Engage with customers to explain dishes and provide recommendations. Address customer feedback and improve the culinary offerings accordingly. Team Collaboration: Work closely with other kitchen staff and team members to maintain efficient service. Train junior staff or assistants in street food preparation techniques. Operational Efficiency: Manage time effectively during busy hours to ensure quick service. Coordinate with vendors for timely delivery of supplies. Skills and Qualifications Culinary Expertise: Proficiency in cooking various Indian street food items. Deep understanding of Indian spices and regional cuisines. Speed and Precision: Ability to handle high-pressure environments and deliver consistent quality. Creativity: Innovative in designing and presenting dishes that attract customers. Knowledge of Hygiene Standards: Familiarity with food safety regulations and best practices in kitchen hygiene. Customer Service: Polite and approachable demeanor when interacting with customers. Work Environment Street food stalls, restaurants specializing in Indian cuisine, catering services, or food trucks. Fast-paced and energetic, especially during peak hours. Career Path An Indian Street Food Chef can grow into roles such as: Executive Chef for Indian cuisine. Restaurant Manager or Owner specializing in Indian street food. Culinary Consultant for Indian cuisine. By mastering the art of Indian street food, chefs can gain a loyal customer base and contribute to the global appreciation of India's culinary heritage.

We are looking for waiter/waitress to start immediately in our nightclub full time or part time job 2-5 days a week 15-18£ per hour depends on the experience plus very good tips. Actually the staff in our place always happy about the tips, we have very generous customers We have 2 shifts the first one from 01:00am till 6:00am The second shift from 2 am until 8:00 morning Very easy, we will teach you everything. We just serve alcohol on tables and we do champagne shows, Plus we need a bartender. We are willing to pay £20 per hour for a bartender with good experience, only serious people because we pay money to chat with you guys. we are located in vauxhall 3 minutes from the station. Thank you

At Adaptive LTD, we specialise in creating vibrant, eye-catching neon signs that light up spaces with personality and style. Whether it’s for a business, event, or home décor, we pride ourselves on offering high-quality, custom neon signs that are designed to dazzle. As we continue to grow, we’re looking for a friendly, organised, and customer-focused individual to join our team and help our customers turn their ideas into glowing reality. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our clients from the first point of contact through to order completion. Your role will involve answering inquiries, guiding customers through the ordering process, ensuring timely deliveries, and helping resolve any concerns they may have. You’ll work closely with production teams to ensure the highest level of satisfaction. Key Responsibilities: Customer Inquiries: Handle incoming calls, emails, and live chats, assisting customers with questions about products, pricing, customisation options, and order status. Order Support: Guide customers through the order process, ensuring all details are clear and accurate before processing. Problem Solving: Address customer concerns, complaints, or issues promptly and professionally, ensuring a positive resolution. Product Knowledge: Maintain a strong understanding of our product offerings, materials, and processes to provide accurate information and recommendations. Collaborate: Work closely with the production and design teams to ensure customer specifications are met and timelines are adhered to. Order Tracking: Follow up with customers regarding delivery schedules, ensuring orders arrive on time and in perfect condition. Qualifications: Experience: Previous experience in customer service or a related field is preferred, ideally in a product-based business. Communication Skills: Excellent written and verbal communication skills, with the ability to engage and inform customers. Problem-Solving: Strong ability to address customer concerns and find effective solutions. Attention to Detail: High level of accuracy when processing orders and handling customer information. Tech-Savvy: Comfort with using customer service software, email, and live chat tools; experience with CRM systems is a plus. Team Player: Ability to collaborate with other departments and thrive in a fast-paced, dynamic environment. Why Work With Us? Creative Environment: Work in a fun and dynamic industry where your ideas and solutions help bring vibrant designs to life. Growth Opportunities: As we expand, so do the opportunities for career advancement. Great Team: Be part of a supportive and passionate team committed to delivering the best customer experience. Hours: Monday-Friday 09.00 Salary: 20,000 - 23,000 pa

Full-Time (40 hours per week, worked over 5 days including weekends) Pay: £23,800.00 per year About Us: Entertainers, one of the top concert and theatre producers/promoters in the UK, is seeking a dynamic individual to join our team as a Ticketing Operations Assistant. Renowned for delivering unforgettable live events, Entertainers produces over 2,000 shows and events annually, including The Magic of Motown, Lost In Music, CIRQUE - The Greatest Show, and An Evening of Burlesque, all from our head office in Canvey Island. Responsibilities: As a Ticketing Operations Assistant, you will play a critical role in ensuring the smooth operation of our ticketing services. Your key duties will include: - Managing Ticket Allocations: Work directly with over 300 venues nationwide, managing ticket allocations accurately and efficiently. - Providing Full-Service Ticketing: Build shows and events for sale through the Entertainers Tickets platform, including creating and maintaining venue seating plans. - Customer Service Excellence: Deliver industry-leading customer service across multiple brands via phone, email, and live chat to theatre customers nationwide. - Data Entry and Accuracy: Perform meticulous data entry to ensure all records are maintained to a high standard. - Team Collaboration: Collaborate with the wider Entertainers team to support the successful launch and ongoing management of Entertainers Tickets. Desired Skills: The ideal candidate will possess: - Proficiency in computer skills, particularly with ticketing/box office software (advantageous but not essential). - Keen attention to detail, ensuring accuracy in all tasks. - The ability to thrive in a fast-paced environment and adhere to strict deadlines. - Excellent written and verbal communication skills. - Strong data entry skills with high accuracy. About You: You are passionate about live entertainment, have a customer-focused approach, and enjoy managing multiple tasks with precision. Previous experience in ticketing or box office roles is an advantage but not essential—training will be provided to the right candidate.