Customer chat jobs in United Kingdom - Page 2

Job Role: Principal Engineer Working Model: Full-Time - Remote (with occasional quarterly workshops/events) Salary: Up to £100,000 This is a fantastic opportunity to join a major organisation as they evolve their Proposition & Acquisition Value Stream , driving innovation across marketing websites, sales quote and buy systems, and key marketing technologies. You'll play a senior strategic and architecture-focused role , supporting multiple squads and working alongside senior stakeholders to deliver complex, high-impact initiatives. Ideal Candidate: Proven experience as a Principal or Senior Engineer with a strong technical and architecture background Less hands-on coding, more strategic leadership and technical oversight Extensive experience with SaaS platforms including Adobe CXP, Adobe CDP, Informatica MDM, and CIAM Skilled in cloud technologies (Azure, GCP, or AWS), microservices, and API strategy Strong understanding of modern development frameworks (Angular, React, Java/J2EE, Spring Boot, Gosu) and architecture patterns Proven experience in technical strategy, solution design, and architectural governance Expertise in relationship management , building trust and influencing across squads, leadership teams, and external partners Track record of mentoring, enabling, and guiding engineering teams rather than day-to-day coding Knowledge of secure development practices, data governance, and compliance frameworks What's on offer? £100,000 salary Flexible working arrangements 33 days holiday (plus bank holidays) Private health cover option 6% matched pension contributions Funded qualifications and extensive L&D opportunities Life event loan up to £3,000 Discounts on insurance & breakdown cover About the Role: Join at a pivotal time as the Value Stream implements critical customer acquisition platforms Support multiple squads as their senior, strategy-focused technical leader Provide architectural oversight , shaping the technical roadmap and ensuring alignment with broader enterprise strategy Manage relationships across engineering, product, and architecture teams , influencing without direct authority Drive engineering quality, scalability, and SaaS platform excellence across squads Act as a mentor, challenger, and enabler - showing teams and stakeholders what good looks like Take ownership of SaaS platform management, technical risk, and architectural decision-making If this sounds like the right challenge for you, drop us a message or apply today - we'd love to chat! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. TPBN1_UKTJ

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Field Sales Representative (AFH) Location: Middlesbrough / Redcar Contract Type: Permanent Coca-Cola Europacific Partners is looking for an enthusiastic and dedicated Field Sales Representative to join our inclusive and vibrant team. This full-time field sales role comes with a salary of £29,033 and many compelling benefits. About Your Role As a Field Sales Representative, you will report to a local Field Sales Manager and deliver sales targets within an existing customer base by maintaining ongoing relationships and creating new business opportunities whilst becoming an expert in the soft drinks category. The customers you will be interacting with will vary by location, but typically include a mixture of independent convenience stores, licensed pubs, bars, restaurants and cafes. You will focus on promoting brands and solutions that align with business objectives. LET’S TALK ABOUT YOU! No experience? No problem! We provide full training, plus all the tools and support to get you up to speed. We’re looking for someone who has works well with others, loves staying active and thrives in a hands-on role. You would need a UK driving license or equivalent, eligibility to work in the UK, and living within a 60 minute commute from the location of the role are also essential. Influencing and negotiation skills, experience driving positive outcomes with customers and securing sales through commercial, fact-based conversations. Experience with manual handling of products, point of sale and/or equipment in a fast-paced environment. Proficiency in using digital technologies, such as iPhone and iPad, to support sales activities, communication, and reporting. Strong ability to independently manage your workload and schedule while meeting key targets. Ability to grow business through digital engagement, using technology to enhance customer relationships and drive sales. Excellent prioritisation skills, ensuring efficiency and managing multiple tasks effectively. WHAT’S IN IT FOR YOU? In return for your commitment, in this role you will receive a base salary of £29,033 plus a bonus of up to £8,000 (OTE) and the following benefits: Company car and fuel card iPad and iPhone for use with this role Pension plan and share plan 2 Paid Volunteering days per year 25 days holiday bank holidays Flexible benefits include the ability to buy and sell annual leave, discounts scheme etc Leading-edge in-house training and development Development opportunities and fantastic local management teams to help support your career path WHY CHOOSE US FOR YOUR NEXT ROLE? We have an amazing culture at CCEP; to find out more make sure you check out the people stories on our website here The closing date for applications is 24/10/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

The Customer Service function at YouLend is responsible for handling our inbound merchant service requests via phone lines, email and live chat for UK & Europe. You will liaise with the Head of Sales, Service, and Operations to drive operational improvements in the Customer Service merchant communic

Handle support requests via phone, email, and chat, helping Pump scale customer operations across regions. Become an expert in the Pump platform to deliver exceptional customer guidance and value. Referrals increase your chances of interviewing at Pump.

Customer care experience: a minimum of 2+ years in similar roles. Guiding customers through policy purchases via phone, email and live chat. TCF principles: a strong belief in Treating Customers Fairly (TCF).

If we feel you could be a good fit, we invite you for a face-to-face chat to discuss the role and fit. Develop strategies to improve customer service, drive store sales and profitability. Thrives under pressure and adapts quickly to a dynamic setting.

Managing a portfolio of customer accounts.Keeping your finger on the pulse.Collaborating with branch teams.We’re happy to explore flexible working options.Feel free to chat with us about it during the interview.While we might not be able to meet every request, we’ll always listen with an open mi

Senior Product Marketing Manager. Collaborate with product managers to align roadmap messaging with customer needs. Deepdesk empowers agents and delights customers with real-time, intelligent support across email, chat, and voice tackling challenges like fragmented information and manual conversatio

MySundaySki is a fast-growing, female-founded ski brand reimagining ski wear through a fashion-first lens. MySundaySki, managing customer communication across email, live chat, and review platforms. Empathetic and solutions-focused, with excellent written communication skills.

The Customer Service function at YouLend is responsible for handling our inbound merchant service requests via phone lines, email and live chat for UK & Europe. You will get an opportunity to liaise with the Head of Sales, Service, and Operations team to drive operational improvements in the Custome

Provide efficient and excellent customer support in crypto trading via live chat, tickets, and email. Experience in live chat support and handling customer inquiries .

You will be responsible for providing a high level of customer service to all MOTH customers in line with our MOTH values, using a wide variety of channels to resolve customer enquiries as well as maximising sales. Provide customer support through a variety of channels including live chat & emai

As our Customer Service Manager, you’ll lead our customer service operations, ensuring flawless service delivery across all channels, including live chat, email, and phone. Liaise with cross-functional teams to align customer service with company goals. Select and implement customer service techno

Oversee all customer interactions across multiple platforms (email, live chat, Trustpilot, social, phone), ensuring consistently excellent service. Monitor and report on key customer service metrics including ticket volumes, response/resolution times, and customer sentiment. As the leader of an exci