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📍 London Office | 🏡 Hybrid working | 💼 up to £35,000 pa DOE | 🕒 Full-time Introduction We are looking for a bright business analyst to join our dynamic PAS Team, a team our CEO proudly calls our "secret sauce"! We specialise in working with acquired firms to identify where clients can benefit from an upgraded service by moving their assets to our in-house platform and run centralised replatforming campaigns to move those assets where it is appropriate to do so. Day-to-day you’ll be leading strategic projects, working with suppliers and key stakeholders from across the business to deliver value to clients and realise synergies from our M&A pipeline. This is an opportunity to really add value, gain a wide-ranging exposure to the world of M&A in wealth management, and if you’re interested, can be a gateway to building an exciting career at Saltus. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. We’re proud that we’ve been recognized as a winner by the Sunday Times in the Best Places to Work 2024 awards, as well as a winner in the Professional Adviser awards 2024 for the Best Financial Advisers to Work For. These accolades reflect our commitment to creating an exceptional work environment and our dedication to excellence in the financial industry. Join our award-winning team and be a part of our continued success! Saltus is a privately owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £10.5 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. What does this role look like? You’ll be joining one of the most strategically important teams in the business, supporting our firm’s focus on M&A as we seek to deliver the best service to our clients while taking advantage of the unprecedented consolidation in the wealth management industry. Once up to speed, you’ll be responsible for leading centralised replatforming projects, liaising with advisers from the ceding firms and teams from all across the business to deliver the best outcomes for our clients. In doing so, you will gain a broad and varied exposure to the operations of a wealth management business while also gaining valuable experience working alongside our M&A and Integration teams. You’ll have a wide range of responsibilities, including the following: • Leading centralised replatforming projects for wealth management businesses we acquire around the UK, including travelling to these firms on a regular basis to build strong relationships with their teams while acting as an ambassador and point of contact for Saltus., • Collaborating with various internal teams to gather, verify, and analyse client data from acquired firms. Ensuring data accuracy and completeness to facilitate informed decision-making and triage of acquired clients into our programmatic replatforming campaigns., • Utilising our specialist in-house technology to generate and send high-quality clients reports recommending transfers to the Saltus Platform, always putting yourself in clients’ shoes to ensure they have the best experience possible., • Supporting advisers on a daily basis with client-related queries and using your energy and expertise to drive forward the campaigns., • Finding solutions for often complex business problems using problem-solving skills and subject-matter expertise to find the best outcomes., • Actively seeking ways of improving quality and efficiencies in procedures. What sort of person are you looking for? We think that the best candidate for this role will be: • A recent graduate with a minimum of a 2:1 degree from a leading university or have a minimum of 1-2yrs experience in Financial Services/Management Consultancy, • A holder of a minimum of a 6 (or B) in Mathematics at GCSE or equivalent, • Self-motivated and able to work both independently and as part of a team, • Able to maintain a high level of attention to detail when working with large datasets, • An excellent communicator who is also down to earth and can work well in a team, • Someone with intellectual horsepower who is able to understand new concepts and processes quickly and has an innate curiosity for solving business problems, • Someone with a ‘growth mindset’, i.e. an appetite for testing yourself and using past mistakes as a springboard to keep improving, • A technology‑literate individual with applied experience using Microsoft Excel but who is comfortable applying that knowledge to other systems. Some experience with VBA and querying relational databases would be advantageous., • Organised, with good time management skills and the ability to prioritise tasks and work to multiple deadlines, often autonomously, • An influencer with the ability to work with business stakeholders at all organisational levels, able to advocate for themselves as well as the team under pressure, • An individual with the ability to form successful professional relationships, both internally and externally Where will I be working? We’re incredibly flexible about where, when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. Ideally, you’d be able to be based out of our London office for a minimum of three days each week, working the remainder of the week from home. Alternatively, you might work part of your working week from one of our other offices. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it! What benefits do I get when working for Saltus? You’ll get a salary of between £25,000 - £35,000, dependent on experience, alongside 25 days’ holiday (plus bank holidays), study assistance, life assurance, income protection and a pension, alongside access to our flexible benefits platform. Just as importantly, you’ll get to experience our culture, which we really do live and breathe, ensuring that Saltus is a fantastic place to work for every single one of our 500 people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Senior Account Executive - Field Based - Covering : London Territory New Business - Software Our client, a cloud-based commerce platform that helps businesses manage sales, inventory, and payments, is experiencing a period of hyper-growth and expanding its sales team. As a Senior New Business Account Executive , you’ll drive the full sales cycle, from lead generation to closing deals, all while becoming an expert in the hospitality sector. You’ll help customers discover how our client’s solutions can enhance their business operations. What You’ll Do: • Become an expert in the UK hospitality industry and monitor competitors., • Manage the full sales cycle: generate leads, present value propositions, negotiate, and close deals in-person., • Run product demos and maintain accurate CRM records (Salesforce)., • Collaborate with marketing and sales teams to develop strategies for growth., • Regularly visit customers to understand their needs and drive performance to meet sales targets., • Attend networking events to build new business. What You’ll Bring: • Sales experience in a field and outbound environment, preferably in technology or solution sales., • Proven ability to meet sales targets and manage pipelines using Salesforce or similar CRM., • Excellent communication and customer service skills., • Entrepreneurial mindset with the ability to adapt quickly. Why Join ? Our client is expanding rapidly, offering exciting opportunities for growth in a dynamic, fast-paced environment. This is a great chance to make a significant impact in the tech space and develop your sales career. Please apply via this link or reach out to Chris Ryan directly for an informal chat via LinkedIn or WhatsApp. Chris has proudly worked in the Tech recruitment industry for over 20 years, successfully delivering on challenging IT recruitment campaigns in global IT software companies in the US, UK, and Ireland. If you would like a discussion on how we can support your career or hiring needs, please get in touch.

Corporate Sales Manager – National Bakery Business – London – Up to £60,000 plus car allowance My client has developed one of the most innovative and exciting range of baked goods and has a strong offering across grocery, retail and contract catering. This business has been around for almost 20 years with over 250 locations in the UK, with more to follow. As Corporate Sales Manager, you will be responsible for driving revenue growth across multiple channels, including catering, grocery, and retail. This is a hands-on, commercially focused role where you will manage the full sales cycle—from identifying new business opportunities to nurturing long-term client relationships. This role will require a couple of days per week in the North London office, with experience managing Tesco or Ocado being a benefit! Company Benefits: • Competitive package, excellent bonus commission and car allowance, • Discounted products and additional company perks., • Career progression and professional development Sales Manager Key Responsibilities: • Develop and execute a strategic sales plan to drive growth across catering, grocery, and retail channels, • Identify, target, and secure new business opportunities, • Build and manage a robust new business pipeline, • Maintain and grow relationships with existing corporate accounts, • Negotiate commercial agreements and contracts, • Collaborate with internal teams (marketing, operations, product) to ensure successful delivery, • Monitor market trends, competitor activity, and customer needs, • Deliver against sales targets, KPIs, and revenue objectives, • Provide regular reporting and forecasting to senior leadership The Ideal Corporate Sales Manager candidate: • Proven experience in B2B sales within the food, FMCG, or related industry, • Strong track record of delivering revenue growth and winning new business, • Experience managing both new business development and existing accounts, • Knowledge of catering, grocery, or retail channels is highly desirable, • Excellent communication, negotiation, and relationship-building skills, • Commercially astute with strong analytical skills, • Self-motivated, results-driven, and able to work independently, • Based in or able to commute to London If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

About Ace Waves Ace Waves is an AI-native customer service platform built for enterprise. We don't rip and replace helpdesks, we deploy a workforce of AI Customer Support agents, replacing the repetitive human work, not the systems. Our multi-agent orchestration engine trains AI agents to follow real business procedures and gives them access to the same tools your human agents use, across email, chat, and voice. Our technology is in production with enterprise clients and the results are measurable. Clients have cut support costs by 60%, saved $1M annually, and reduced ticket resolution from 12–72 hours to under a minute. We have hit 84% automation within two weeks of deployment, cut costs by 40%, and saw a 15% improvement in customer retention. We deliver enterprise clients reductions in cost-per-ticket, significant deflection rates, and measurable CSAT improvement. The problem we solve for them is real, the ROI is proven, and the market is moving fast. We are seed stage but already have serious institutional backing. The GTM function is being built now which means this is a founding seat, not a headcount number. The Opportunity You will be one of the first Two Enterprise AEs at Ace Waves, reporting directly to the VP of Sales. This is not a role where you inherit a territory and work a process someone else built. You will: • Own a named account territory across US, UK and European enterprise, • Build and run your own pipeline supported by BDR and marketing, but not dependent on them, • Sell directly into VP Customer Service, VP/Head of CX, and COO personas who feel this problem acutely, • Help shape the sales playbook, ICP definition, and competitive positioning as you go, • Work directly with the Founders, and VP of Sales on deal strategy What You'll Do • Own your number. Prospect and generate pipeline. Research, network, and outbound into target enterprise accounts. You are not waiting for leads, you are creating them, supported by BDR activity and marketing inbound but not dependent on either., • MEDDPICC/SPICED discipline. Run discovery and qualify rigorously. Lead structured discovery with economic buyers across VP Customer Service, VP/Head of CX, and COO. Understand the operational pain, build the business case, and qualify hard. Not every opportunity is worth chasing you know the difference., • Enterprise motion. Manage complex, multi-stakeholder deal cycles Navigate procurement, legal, IT, and finance alongside the economic buyer. Build multi-threaded relationships across the account. Run the deal, don't just respond to it., • Get it done. Negotiate and close. Lead commercial negotiations. Address objections with evidence, not just confidence. Close deals at £150k–£300k+ ACV with a target quota of £800k–£1M+ as you ramp., • One team. Collaborate cross-functionally. Work closely with the VP of Sales, BDR team, marketing, and technical resources on deal strategy, proposals, and customer onboarding. In a company this size, everyone contributes to revenue., • Founding seat responsibility. Help build the playbook. Document what works. Feed back to marketing on messaging, to product on gaps, and to leadership on competitive dynamics. Your experience in the field directly shapes how Ace Waves sells. What You've Done We're looking for a very specific type of person. Experienced enterprise sellers who've operated in early-stage environments before and thrived. • Enterprise closer. Sold enterprise SaaS into C-level. Not just managed a territory, run complex, multistakeholder deals end to end, navigated procurement, legal, and economic buyers, and closed., • Track record. Consistently closed £150k–£300k+ ACV deals. You know what a real enterprise sales cycle looks like and have the numbers to show for it. President's Club experience strongly preferred., • Hunter mentality. Built pipeline from scratch. You don't wait for inbound. You build your own pipeline supported by BDR and marketing activity, but you know how to create your own opportunities., • Startup DNA. Operated at a founder-stage company. You've been a founding or early AE. You know what it means to sell without a complete playbook and to help build one as you go., • Persona fluency. Sold into VP Customer Service, VP/Head of CX, and COO. You understand the difference in how each of these buyers evaluates, prioritises, and approves. You know how to build a multi-threaded deal across all three., • Domain credibility. Understand AI and CX automation. You can hold a credible, substantive conversation at C-level about AI in customer service, not just talking points, but genuine understanding of the space. What We Offer COMPENSATION Compensation is based on experience. OTE ranges from £180k–£250k in Year 1, with uncapped commission above target. EQUITY Meaningful equity stake. Founding GTM seat, priced accordingly. Seed stage + serious backers = real upside if we execute. ROLE & OWNERSHIP You're not a cog in a machine you're helping build it. ICP, messaging, process. Your fingerprints on how Ace Waves goes to market. MARKET TIMING AI customer service is moving the needle right now. Buys are actively engaged. TECHNOLOGY You're not convincing prospects AI might work, you're showing them how it already does. Role Details Reports to VP of Sales Location GTM team London-based (Hybrid/Remote) Territory: US, UK and European enterprise accounts Quota £600k–£1M+ ramp quota (Year 1), scaling with territory. Uncapped commission above target. Start ASAP. Pipeline momentum is real and we are moving fast

About Us: Our client is a fast-growing, private equity-backed wealth management platform operating in the UK retail financial services market. Now a profitable scale-up with a strong product roadmap, the company combines commercial ambition with a collaborative, low-ego culture. The Legal team is well-regarded, embedded within the business and closely involved in product strategy and regulatory decision-making. The Role: This Senior Legal Counsel (Product / Regulatory) position sits within a growing legal team of approximately seven lawyers, split between Corporate and Commercial/Product/Regulatory. Reporting to the Head of Legal (Commercial & Product), you will act as a key strategic adviser to Product, Compliance and Commercial teams. This is a newly created role designed to deepen in-house regulatory expertise and reduce reliance on external counsel. You will support the development and rollout of new products and features from initial concept through to launch, ensuring regulatory compliance while enabling commercial innovation. Key Responsibilities: • Act as a strategic legal adviser to Product teams on new products, features and promotions., • Advise on financial services regulation, including FCA Handbook requirements (BCOBS, Consumer Duty, CASS) and FSMA, including Financial Promotions., • Identify and mitigate product, regulatory and privacy risks., • Develop scalable governance processes and product policies., • Draft and update customer-facing terms and conditions., • Support broader commercial matters, including supplier and banking partner agreements., • Assist Compliance with regulatory queries and FCA engagement., • Deliver training to business stakeholders and monitor regulatory developments. About You: • 6+ years’ PQE, • Strong financial services regulatory experience, ideally in retail/consumer financial products., • Excellent knowledge of FCA requirements and wider consumer protection frameworks., • Comfortable operating independently in a product-facing environment., • Commercial, pragmatic and solutions-focused., • Confident managing senior stakeholders across Product and Compliance., • Experience drafting customer-facing terms and broader commercial agreements., • Private practice background helpful but not essential. What’s in it for you: Salary: £125,000 to £130,000 15% bonus Equity vesting over three years (indicative) Company pension Private medical insurance Health cash plan 25 days’ holiday + bank holidays (increasing with service) Hybrid working (2 days in London office) How to Apply: For a confidential chat, contact Andelize at or 07441 908514

Recruiter - Leading Hospitality Recruitment, London, Negotiable Salary + Commission Come and work with me at COREcruitment - 360 recruitment roles available! COREcruitment is a leading hospitality recruitment business with offices based globally. We specialize in all areas including HR, Marketing, Hospitality and FMCG - not to mention many more. The business has been around for over 20 years and you will get the chance to develop business ,grow your sector and build a contact book like no other. We are looking for a Recruiter to join us here at COREcruitment. This role will primarily focus on driving new business and building client relations across key hospitality sectors. The Talent scout will be instrumental in driving growth of the desk, managing relationships with key clients and generally having a great time. This role is perfect for someone driven, ambitious and not afraid to knock on doors! What we can offer you: • Competitive salary, • Attractive commission structure, along with additional bonus', • Regular team building and occasional team holidays, • Hybrid working (2 office days per week, chance to work from other offices), • Holiday entitlement increasing YoY, • Career development, • 2 weeks working fully remotely from anywhere in the world The Ideal Candidate: • Ambitious and career driven - you have a personable approach to sales and a "go getter" attitude., • Previous experience in a sales or business development role, • Personable and friendly, • Self-starter – able to manage your own time, • The ability to actively develop new business leads and negotiate contracts, • Networking capabilities to build and maintain industry relationships, • Passionate about customer service and hospitality If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Our client is a leading award-winning London based developer, delivering high quality properties throughout the Capital. We are working with the Customer Service team to onboard a Customer Liaison/Relations Manager to manage the customer journey from occupation through the two-year post occupation period. Ideally, you will be ambitious and be able to show a high level of relevant and demonstrable experience within a volume led house builder and with a desire to add additional value to the function where required. Please get in touch for more details and a confidential chat with Stuart. Ref: 4248SJ

Job Title: Performance Marketing Director @ High-Growth Tech Consumer Tech Platform Location: London (Hybrid – 2–3 days in office) Job Type: Full-Time, Permanent Salary: £150,000 - £170,000 DOE A high-growth, digital-first consumer tech platform is looking for a Performance Marketing Director to build and scale its performance function during a major phase of growth. The business is evolving into a more direct-to-consumer, app-led model, with significant investment behind customer acquisition and marketing transformation. Performance marketing is now a core growth lever, and this role will sit at the centre of that journey. This is the first senior performance marketing hire, reporting into the executive leadership team, with full ownership of strategy, execution, and team build-out. If you’ve scaled performance marketing in a fast-paced, high-growth environment, and enjoy combining strategy with hands-on delivery, this is a rare opportunity to build something from the ground up. Key Responsibilities • Define and own the performance marketing strategy to drive customer acquisition and growth, • Lead execution across core paid channels including Google, Meta and app acquisition platforms, • Establish clear measurement frameworks across attribution, incrementality and LTV, • Manage agency partners while building the roadmap to bring performance in-house, • Scale acquisition efficiently, balancing growth with strong unit economics, • Partner cross-functionally with Product, Data, CRM and Marketing teams, • Build and hire a high-performing in-house team as the function evolves, • Implement structured testing frameworks across channels, creative and audiences, • Explore and apply AI-driven approaches to improve performance and efficiency Skills & Experience Required • Proven track record scaling performance marketing in high-growth D2C, app-led, marketplace or subscription businesses, • Deep hands-on expertise across paid channels (Google, Meta, app acquisition), • Strong commercial mindset with experience managing large budgets and driving profitable growth, • Experience building or evolving performance marketing functions, • Strong understanding of attribution, incrementality, LTV and unit economics, • Confident communicator with experience influencing senior stakeholders, • Experience managing agencies and transitioning to in-house models Why Apply? • First senior performance hire with full ownership and strategic influence, • Direct exposure to executive leadership and business-critical decision making, • Opportunity to build and scale a performance function from scratch, • many more benefits! If you would like a confidential chat about this role or your next career move, then please get in contact with: Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit:

Kenny Recruit are looking for a Supply Chain & Logistics Coordinator to join the UK team of a growing FMCG company. Our client produces and sells its own drinks into hospitality and retail, with a focus on creating products that not only taste and look great but are also better for the planet and the people who grow the ingredients. With ethics at the heart of the brand, their premium, organic drinks have won multiple awards. This is an exciting time to join the business as it continues to grow and expand into an increasing number of retailers, offering excellent exposure across multiple departments. As a Supply Chain & Logistics Coordinator, you will be a vital part of the team. This is a dynamic role where you will be encouraged to learn and take on new responsibilities. You will support the UK Operations Manager in ensuring the efficient running of the supply chain. The role is responsible for smooth day-to-day operations across logistics, stock management, data systems, customer service, and order fulfilment. Working closely with logistics partners, production sites, and internal sales and marketing teams, you will help ensure products move efficiently through the supply chain while supporting the UK sales and marketing teams in driving growth. Salary: £30,000 - £40,000 per annum (depending on experience) + benefits Location: Central London, 3 days a week in the office Working Hours: 9am – 5pm Responsibilities: Stock Management & Product Distribution • Monitor stock levels across all warehouses, • Track stock on hand and complete monthly reconciliations with logistics partners, • Manage distribution of sample and POS stock from the sample warehouse, • Maintain accurate operational and product data across internal and external systems, • Update ERP platforms and supplier data portals, • Ensure accuracy of customer details, pricing, product specifications, and supply chain data, • Act as main operational contact for our customer service team (WFL), • Oversee customer service and issue resolution for direct-to-consumer platform, • Support smooth operation of e-commerce activities, • Coordinate closely with Sales and Amazon partners, • Manage Bag-in-Box production planning and supplier coordination, • Schedule freight and support product development processes, • Handle EU order requirements, including COIs and documentation, • Review and approve logistics, warehousing, and e-commerce invoices, • Maintain accurate pricing data and communicate updates to partners, • Manage packaging compliance processes (EPR submissions, PRN purchasing), • Coordinate taste benchmarking across production batches, • 1–3 years’ experience in supply chain, logistics, or operations, • Experience working with Excel, ERP systems, logistics providers or 3PL warehouses, • Demonstrates a proactive and keen approach to learning and continuous development, • Strong organisational skills, high attention to detail and accuracy with data., • Ability to manage multiple priorities in a fast-paced environment, • Shows initiative and a readiness to step into new challenges, • A can-do attitude Next Steps… Shortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat.

Associate Director OR Director | Qualitative Research London | Qual | Consumer 💸 Upto £80,000 (DOE) 📍Hybrid, Central London offices A global and independent agency is looking to hire an Associate Director or Director to join its London-based qualitative team. This is an opportunity to work on high-impact strategic research for some of the world’s best-known consumer brands. The team is known for delivering thoughtful, bespoke insight that shapes brand, product and customer strategy. You will lead projects end-to-end, work closely with senior clients and help manage and mentor junior researchers. What you’ll be doing: • Leading bespoke qualitative research projects from design through to debrief, • Managing relationships with major consumer brands, • Applying a mix of digital and face-to-face qualitative methodologies, • Delivering high-quality analysis and compelling strategic debriefs, • Running multiple projects simultaneously and ensuring smooth delivery, • Supporting and line managing junior team members What they’re looking for • Strong qualitative research experience within an agency environment, • Excellent client management and communication skills, • Experience working across consumer sectors such as FMCG, retail, tech or sport, • Strong storytelling and analysis skills with the ability to deliver impactful debriefs, • Highly organised with strong project management capability, • A collaborative mindset and ambition to continue progressing your career If this sounds interesting, get in touch with your CV for a confidential chat* *this role cannot support sponsorship at this time. All applicants must have a UK right to work

Customer Platforms Manager CL6 London / Manchester / Edinburgh Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. We work across Financial Services, Health & Public Sector and Communications Media and Tech clients. We help our clients define, plan and deliver changes that impact end customers and the front-office. You will: • Be at the forefront of the industry to create, own and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises., • Work with famous brands and household names., • Support clients to define a customer-first mindset, helping them shape their business and operating models., • Redefine customer journeys and personalize interactions to create significant and consistent experiences., • Be at the forefront of physical and digital engagement models to give their customers a seamless service model., • Re-invent the customer ‘ecosystem’ as products / services spread across organizations, • Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organizations maximise value from their customer interactions., • Understand how to shape and deliver transformational solutions for clients who are looking to better understand their customers and how they engage with their products and services., • Have the opportunity to deepen your practitioner knowledge in areas such as GenAI and human-centered design., • Shape and help deliver integrations of cloud-based customer platforms (e.g. Microsoft Dynamics, Salesforce, AWS)., • Work with and learn from high-performing individuals across Accenture’s Global Network with varied specializations who are passionate about helping organisations champion the customer., • Have the opportunity to use your entrepreneurial skills to grow the practice and set strategic direction on what should be Accenture’s offering in this space. You'll learn, grow and advance in an innovative culture that thrives with shared success, innovative ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of specialists, this is the role for you. As a Service Lead Manager, you will: • Lead a team to collaborate with our clients to understand their business needs and requirements., • Develop a vision and business cases for transformation projects, highlighting the strategic value of Microsoft technologies., • Design and implement AWS, Google CES, Genesys CX Cloud, MSFT and Sierra solutions: Ideally understand target state architecture for each platform and able to explain functionality achieved with each platform and how that can fit in enterprise architecture., • Plan and drive the implementation of our solutions, managing the project timelines and resources. Collaborate with cross-functional teams to ensure project milestones are met. Ensure all appropriate reporting is in place., • Collaborate across our business sharing knowledge within the Accenture ecosystem to improve our platform capability and leverage available knowledge, • Demonstrate deep understanding of enterprise technology platforms and architectures, staying current with emerging trends and guiding teams on optimal solution design., • Shape and influence strategic direction across multiple transformation programs, ensuring alignment with client business goals and Accenture’s innovation agenda., • Mentor and develop future leaders within the team, fostering a culture of continuous improvement, inclusion, and high performance. We are seeking candidates with the following skills and experience: • Hands-on experience with the AWS, Genesys Cloud CX, Google CES , MSFT Dynamic 365 or Sierra, hands on experience of implementing one of these solutions., • Strong analytical skills for translating business and technical requirements into innovative solutions., • Experience in articulating solution value and business case creation, • Ability to design technical solutions or customer journeys utilising Hypersclaers and one of the above platforms, • Experience in agile environments using frameworks such as Scrum or Kanban, • Strong communication and collaboration skills, and experience in senior stakeholder management, • Relevant Certifications from one of the above players., • Extensive experience in Service Technology, CCaaS or integration with CRM. Set yourself apart: • Hands on experience with Google CES, Co pilot studio and building Agentic agents., • Strong grasp of customer engagement platforms, CRM, CaaS, Chat or AI., • Experience implementing being hands on in the project., • Demonstrated ability to assess the impact of transformations on operating models., • Showing a demo of conversational AI which you have built with one of the platforms which offers this service. What’s in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible work policies., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Program, Career Development and Counselling., • A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

About Orange Connex Orange Connex is a global e-commerce logistics provider (4PL), offering international shipping and fulfilment solutions developed through a joint venture with eBay. For over eight years, we have supported sellers and their customers with unique eBay seller protection, fast delivery across Germany and the UK, and comprehensive fulfilment services throughout the EU. Our global network includes operations in Germany, the United Kingdom, the United States and Australia, enabling us to provide efficient cross-border logistics and scalable fulfilment solutions. The Role at a Glance As a Customer Service Specialist, you will be the first point of contact for our B2B clients and eBay sellers. You will support them in the day-to-day use of our fulfilment services and play a key role in delivering an excellent customer experience. You will collaborate closely with internal teams and international colleagues, while actively contributing to the continuous improvement of our processes and services. Your Responsibilities Customer Support · Provide dedicated support to our (key account) sellers via email, telephone and live chat regarding our fulfilment services. · Handle enquiries efficiently, professionally and in a structured manner to maintain high levels of customer satisfaction. · After successful onboarding and training, independently manage your own portfolio of sellers and respond to their queries responsibly. · Take on additional responsibility for selected key accounts as you grow in the role. · Support clients in optimising their supply chain and fulfilment strategies. Collaboration & Communication · Communicate regularly with internal colleagues, particularly teams based in the UK and Shanghai. · Work closely with Operations, Product Management and Sales teams. Continuous Improvement · Contribute proactively to improving our processes, tools and products alongside Product Managers and colleagues. · Identify recurring customer issues and suggest practical improvements. · Help build strong, long-term relationships and turn eBay sellers and e-commerce businesses into loyal Orange Connex advocates. What You Bring · A positive, professional and service-oriented communication style, both written and spoken. · German at near-native level and good English language skills; additional languages are advantageous. · Previous experience in customer service, B2B support, or a service-driven environment, ideally within e-commerce or logistics. · Proficiency in Microsoft Office (Outlook, Word, Excel); experience with Zendesk, SharePoint and Confluence/Atlassian is desirable. · A courteous manner, patience and strong empathy when dealing with customers. · A proactive, solution-focused mindset with strong attention to detail. · The ability to work independently in a structured and reliable way. · Experience or knowledge of process optimisation and continuous improvement is an advantage. · The unrestricted right to work in the UK (Orange Connex does not provide visa sponsorship). What We Offer · Hybrid working model: 3 days in the office and 2 days working from home after successful onboarding. · A modern office located in Chiswick. · Team events and social activities. · A friendly, supportive and international working environment. Orange Connex is an equal opportunities employer. We value diversity and welcome applications regardless of gender, religion, ethnicity, background, sexual orientation, gender identity, age, marital status or disability. Please note: Orange Connex does not offer visa sponsorship. All candidates must have the unrestricted right to work in the United Kingdom.

Customer Happiness Executive at London Nootropics 🍄 At London Nootropics, our mission is to help people stay balanced and find their flow - with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make the best-in-class adaptogen extracts accessible and easy to add to our day to help us stay balanced and find our flow. As we grow, we remain committed to delivering not just exceptional products, but also exceptional care and support for every member of our community. We're looking for a Customer Happiness Executive to join our team and be the voice of London Nootropics across all customer touch points. If you're passionate about helping people, love solving problems, are interested in health and wellbeing, and thrive in a fast-paced environment, we’d love to hear from you. About the role As our Customer Happiness Executive, you’ll be the friendly, knowledgeable voice behind our customer experience - handling day-to-day enquiries with empathy, clarity, and efficiency. You'll help people get the most out of our blends, support them through the buying journey, and play a key part in building brand loyalty. You'll work closely with our Customer Care team and collaborate across operations and marketing - with plenty of opportunity to share ideas, shape customer journeys, and grow with the company. Your voice and care will shape how our customers experience London Nootropics - from their very first order to the moments they need support the most. What you’ll be doing Customer Support & Communication • Use Gorgias to handle all customer communications across phone, email, live chat and social channels - delivering timely, thoughtful, and brand-aligned responses, • Navigate Shopify to access order details, update shipping information, manage cancellations or edits, and monitor fulfilment statuses to resolve queries with care, • Manage Recharge to support our subscription customers - including pausing or adjusting upcoming orders, updating product selections, and ensuring a smooth renewal experience, • Become a product expert in our adaptogenic coffee blends, providing accurate, personalised recommendations and guidance based on individual customer needs, • Provide consistent, high-quality support - whether it’s a quick fix or a more complex issue - always reflecting our values of clarity, empathy and excellence, • Collaborate with the wider team and escalate cases when needed to ensure swift and effective resolutions Insights & Improvements • Log and tag customer queries, spot patterns in feedback, and share insights with the team to help identify recurring issues and improve our internal processes, • Regularly review and suggest updates to our Help Centre, internal tools and workflows to make the customer journey smoother and more intuitive, • Flag bugs, fulfilment issues, or website concerns to the relevant teams and help drive operational improvements over time, • Contribute to our tone of voice and play a key role in building a customer experience that feels warm and personable, • Be a proactive voice within the team - always looking for ways to elevate our customer experience, contribute to wider CX projects (like subscriptions, loyalty and retention), and make every interaction count We’d love to hear from you if you… • Are a recent graduate with a genuine interest in customer experience, wellness, and startups, • Are a strong communicator with excellent written English and a naturally warm, clear tone, • Are eager to learn, take initiative, and thrive in a fast-moving, growing business, • Are excited to join a close-knit, hard-working team where everyone helps each other, • Are confident using tech and keen to get to grips with platforms like Gorgias, Shopify, Recharge and Klaviyo, • Care deeply about helping others, are empathetic and want to make a meaningful impact 🍄 Why join us? • Be part of a fast-growing, purpose-driven company with big ambitions, • Work alongside a supportive, motivated team that genuinely cares, • Hybrid setup after passing probation (we’re based in London), • Your own MacBook, • Staff discount on our adaptogenic coffee and other wellness products, • Monthly health and wellness allowance, • Regular team socials & events, • Opportunity to shape the future of our customer care and grow your role as we grow the brand, • Meaningful work - your support will directly impact customer satisfaction, loyalty, and long-term growth Join us on our journey to bring adaptogens to the world - with this entry-level position, you’ll be part of a driven, positive team with great energy and purpose 🍄🪄

Sports Directory is proud to be part of Frasers Group, and we are passionate about uniting Sports with Education. We recognise that education is more than textbooks and classrooms – it’s about building character, encouraging teamwork and nurturing physical and mental well-being. Our mission is to support teachers and students alike to achieve their full potential supporting teachers to cultivate an environment where physical education is valued just as highly as academic achievement. Founded in 1993, Sports Directory is the number one supplier of Sports education equipment and are specialists in education. Job Description To provide efficient administrative and customer service support within the sales office, ensuring customer enquiries and orders are handled promptly and professionally. This role plays a key part in maintaining strong customer relationships and supporting daily sales operations. Key Responsibilities • Manage and monitor the customer service inbox, responding to queries in a timely and professional manner, • Provide live chat support to customers, assisting with enquiries in real time, • Process and input customer orders accurately onto the system, • Answer incoming customer service calls and deal confidently with enquiries, • Provide general administrative support to the sales team, • Maintain accurate customer records and documentation, • Escalate complex issues to the Sales Manager where appropriate This is a term time only position, working 4 days per week, 8.30am - 5pm. Qualifications Essential: • Previous experience in an administrative or customer service role, • Excellent written and verbal communication skills, • Strong attention to detail and accuracy, • Good organisational and time management skills, • Confident telephone manner, • Comfortable managing live chat platforms and email enquiries, • Experience in order processing, • Friendly and professional approach, • Reliable and able to work independently, • Calm under pressure, • Team player Additional Information What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate a further interview with the Hiring Team.

Accelerate your sales career at a startup. At Jumpstart, we help ambitious salespeople land roles at the UK’s most exciting VC-backed startups and ensure they thrive in their roles. As a Founding Sales Associate, you’ll join a startup at a critical stage, working directly with the founder and early team to build the first sales motion from the ground up. You’ll have real ownership from day one, learn at founder-speed, and play a visible role in shaping how the business grows. Why Jumpstart? Landing a Founding Sales Associate role through Jumpstart means more than just a job offer: • Work with high-growth, VC-backed startups - connect directly with the UK’s most exciting startups., • Chat directly with founders & sales leads - get fast responses and direct outreach from founders who are actively hiring., • 1:1 interview training & support - tailored prep with startup sales leaders so you can go into every interview with confidence., • Community & mentorship - join a network of Jumpstart alumni and mentors to help you smash targets and accelerate your career once in role. What you’ll do: While the exact role varies by startup, Founding Sales Associate responsibilities typically include: • Build and own early revenue: prospecting, outreach, qualification, and follow-ups across the full top of the funnel., • Work directly with the founder to shape messaging, ICPs, pricing assumptions, and early sales playbooks., • Execute daily while building systems — learning from calls and deals to help create repeatable sales processes and CRM workflows., • Experiment, learn fast, and adapt — there are no rigid playbooks; your ideas will directly influence how sales is done., • Play a core role in a startup’s growth, where every new lead, deal, and repeat customer genuinely matters., • Grow into more senior roles as the company scales. Is this you? We’re looking for people who: • Have 2–4 years of sales experience in tech/startups., • Are motivated by exceeding targets & can demonstrate how you’ve done this before., • Are confident speaking with decision-makers and can build rapport quickly., • Worked in a startup or high-growth environment before., • Have side hustles, projects or other achievements that show your drive. The important stuff • Average base salaries: £40–80K OTE (depending on startup & role seniority)., • Startups: Seed to Series A, with ~50% of roles not advertised elsewhere. Need convincing? Hear from our alumni. How it works • Apply in under a minute on our website., • Short virtual interview with the Jumpstart team. Want to be a Founding Sales Associate at one of the UK’s most exciting startups? Apply today and we’ll get you in front of the right founders, fast.

Prestige Wine Sales Manager - Award Winning Wine Importer - London - Up to £55,000k plus commission and travel I am excited to be partnered with a leading independent wine importer and distributor which has been a regular in the Harpers Best Drink Supplier for a number of years. This business with almost 10 years in the industry has a well-known and highly regarded portfolio of producers covering a number of exciting locations. We are looking for a Prestige Wine Sales Manager who has extensive experience working with premium producers and suppliers across the On-Trade. With a predominant Italian portfolio, this role will focus on the high end, prestige and luxury market working with some exceptional wines. The Prestige Wine Sales Manager will be responsible for developing relationships with sommeliers, venue management and directors. Candidates from a wine sales background will be preferred with experience working across the London On-Trade! Company Benefits: • Competitive salary with performance-based bonuses and commission, • Travel included along with a wine budget., • Opportunity to work with a unique portfolio of globally sourced wines, • Collaborative, passionate, and supportive work environment Your role as the Sales Manager will include: • Drive business growth by increasing sales volumes and securing new business within the Prestige & Luxury on-trade sector, with a focus on top 50 bars and restaurants., • Build and maintain strong relationships with key accounts, ensuring long-term partnerships., • Establish long standing communications with key sommeliers across London., • Develop and execute tailored sales strategies to meet customer needs and company objectives., • Collaborate with our team to understand and communicate the unique stories of our wine selections, • Regularly meet with customers to discuss product offerings, market trends, and growth opportunities., • Represent our brand at tastings, events, and industry gatherings Have you achieved any of the following: • A proven track record in sales working in the Fine Wine sector, along with experience managing accounts and sommelier relationships., • A strong network of contacts in high-end bars and restaurants, • Deep knowledge and passion for global wines, with an understanding of unique and artisanal wine categories., • The ability to sell wine and have a track record in negotiations and pricing., • Exceptional communication and relationship-building skills, • WSET level 3 minimum If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Company Description Summerill and Bishop isn’t your usual homewares brand. Founded by two great friends with a truly effortless and unique sense of style, Summerill and Bishop brings the most beautiful tableware and unique handcrafted accessories perfect for any occasion. We’ve created something special – we believe that the table is the heart of the home, the place where families share the day-to-day, where big decisions and announcements are made, where those most important to you gather for meals and celebrations. We are looking for the next superstar to join our team and would love to hear from someone with a keen eye for style & tablescaping and above all love and passion for excellent shopping experience. Role Description This is a full-time, on-site role based in London for a Sales Associate in Luxury Tableware at SUMMERILL & BISHOP. You will work closely with the team in assisting all aspects of the running of our boutiques and driving excellent service by welcoming our clients and helping us deliver the perfect customer experience for this beautiful brand. • Passion for the brand and table settings, • Offering a friendly and welcoming service with a smile and excellent experience to all our customers, • Customer service management through live chat, online & virtual sales., • Key Holding & Day to Day Running of the Boutiques, • Attention to detail, ensuring great boutique standards, on the shop floor, as well as in the back of house areas., • Beautiful presentation of stock which will also include ironing of linens for display., • Promoting and selling our products in a friendly and warm manner, • Attending to customers' needs and enquiries, acting on comments and feedback to improve experience, • Handling of POS system and reporting of sales and customer feedback when on duty, • Managing Customer Experience through Gorgias Portal as well as Shopify and Brightpearl, • Digital Retail experience is a must – experience using digital POS, shipping platforms & good knowledge of Excel, Word, PowerPoint, Live Chat, • Good written skills to manage incoming and outgoing emails, • Creating presentations for clients and proposals and virtual client management, • Processing orders, ensuring that all items are prepared, gift wrapped, packed and delivered to the highest standards, • Working with different platforms for shipping and putting together commercial invoices for export., • Receiving and checking of stock, manual handling including lifting boxes and managing stock levels between the boutiques, • Inventory management & all matters regarding the daily operations of the boutiques., • Ability to multi-task and maintain a client facing smile at all times Qualifications • Proven experience in luxury retail sales, customer service, and client relationship management, • Knowledge of luxury goods, tableware, or homeware is an advantage, • Strong communication, interpersonal, and presentation skills, • Attention to detail, organizational ability, and commitment to high-quality standards, • Proficiency in using point-of-sale systems and inventory software, • Flexibility to work weekends, holidays, and with a team in a dynamic environment, • Passion for luxury design and an appreciation for craftsmanship, • High initiative and assertiveness and positive can - do attitude

📍 London Office | 🏡 Hybrid working | 💼 up to £45, 000 pa DOE | 🕒 Full-time We are looking for a bright, enthusiastic individual with business analyst experience to be a senior contributor to the Analysis function within our Programmatic Advice & Suitability (PAS) Team, a team our CEO proudly calls Saltus’ “secret sauce”! This team forms a vital part of our M&A Integration process and specialises in facilitating the vertical integration of acquired firms by running large projects to recommend clients move their investments to our award-winning investment solution. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are a successful LLP, with a number of offices including London, Whiteley, Farnham, Bath and Newcastle. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. Saltus is an independently owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £10 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. What does this role look like? Saltus is seeking a Senior Analyst to work within our PAS Team based in London, working as a leader and key contributor within our talented analysts who deliver our programmatic advice campaigns. You’ll be joining one of the most dynamic and strategically important teams in the business, supporting our firm’s focus on M&A as we seek to take advantage of unprecedented consolidation in the wealth management industry. You’ll have a wide range of responsibilities, including the following: • Leading centralised replatforming projects for wealth management businesses we acquire around the UK, including travelling to these firms on a regular basis to build strong relationships with their teams while acting as an ambassador and point of contact for Saltus., • Line managing other analysts in the team who will be supporting on your projects as well as potentially running their own, mentoring and developing them to support their progression., • Coordinating and overseeing the daily operations of the Analysis function within the PAS team to ensure we can deliver our projects to a high-standard and on-time., • Supporting the recruitment and onboarding of new analysts joining the team, ensuring we continue to bring the best talent into the team., • Contributing to the leadership of the PAS Team and working on strategic initiatives to enhance our productivity, the robustness of our processes and client satisfaction., • Collaborating with various internal teams to gather, verify, and analyse client data from acquired firms. Ensuring data accuracy and completeness to facilitate informed decision-making and triage of acquired clients into our programmatic replatforming campaigns., • Utilising our specialist in-house technology to generate and send high-quality clients reports recommending transfers to the Saltus Platform, always putting yourself in clients’ shoes to ensure they have the best experience possible., • Supporting advisers on a daily basis with client-related queries and using your energy and expertise to drive forward the campaigns., • Finding solutions for often complex business problems using problem-solving skills and subject-matter expertise to find the best outcomes. What sort of person are you looking for? We think that the best candidate for this role will have: • Ideally a minimum of 2 years’ experience in Financial Services, • A holder of a minimum of a 6 (or B) in Mathematics at GCSE or equivalent, • Demonstrated leadership abilities, including the capacity to mentor and develop team members., • Experience managing complex projects, with good time management skills and the ability to prioritise tasks and work to multiple deadlines., • Excellent analytical skills and an ability to maintain a high level of attention to detail when working with large datasets, • A technology native who has applied experience with Microsoft Excel but who is comfortable applying that knowledge to other systems. Some experience of coding will be advantageous, • Someone with intellectual horsepower who is able to understand new concepts and processes quickly and has an innate curiosity for solving business problems, • Someone with a ‘growth mindset’, i.e. an appetite for testing yourself and using past mistakes as a springboard to keep improving, • An excellent communicator who is also down to earth and can work well in a team, • An influencer with the ability to work with business stakeholders at all organisational levels, able to advocate for themselves as well as the team under pressure, • The ability to form successful professional relationships both internally and externally Where will I be working? We’re incredibly flexible about where, when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. Ideally, you’d be able to be based out of our London office for two or three days each week, working the remainder of the week from home. Alternatively, you might work part of your working week from one of our other offices. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it! What benefits do I get when working for Saltus? You’ll get a salary of between £35,000 – £45,000, dependent on experience, alongside 28 days’ holiday (plus bank holidays), study assistance, life assurance, income protection and a pension, alongside access to our flexible benefits platform. Just as importantly, you’ll get to experience our culture, which we really do live and breathe, ensuring that Saltus is a fantastic place to work for every single one of our 200 people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Do you want to shape how LLMs are deployed at scale in a real business? Have you built RAG or agentic systems that moved beyond experimentation? Are you motivated by measurable customer and commercial impact, not demos? A private-equity-backed consumer services business is scaling its Data Science & AI capability as part of a multi-year transformation. Following an award-winning data programme, the company now has an established AI function and is investing further in LLM-powered assistants, RAG pipelines, voice/chat intelligence and early agentic workflows across both customer-facing and internal products. This Senior AI Engineer role is a hands-on individual contributor position, sitting between Data Science and AI Engineering. You will lead AI proof-of-concepts, design retrieval and context strategies, contribute to the AI architecture, and ensure solutions are robust, scalable and commercially grounded. The role spans the full AI lifecycle, from data preparation and model evaluation through to deployment and optimisation. Key responsibilities • Lead development of LLM and AI proof-of-concepts, • Design and implement RAG pipelines and agentic workflows, • Define evaluation frameworks for LLM quality and response accuracy, • Partner with product and engineering on chat flows and continuous improvement, • Contribute to AI platform architecture and best practices, • Mentor junior ML / AI engineers (no formal line management) Key details • Salary: £80,000 base + 10% bonus, • Pension: 5% matched, • Working model: Hybrid, 3 days per week (Tuesday & Wednesday fixed), • Location: Central London, • Stack: Python, Databricks, RAG, vector databases, Azure (preferred), LangChain / LangFuse, • Visa: This role cannot sponsor Interested? Please apply below.

Full Stack Developer London, Marylebone (Hybrid/Onsite) Are you a developer who loves building products, not just features? Do you thrive at the intersection of robust backend logic, intuitive frontend interfaces, and conversational AI? Are you excited to join a fast-growing, seed-funded startup transforming construction procurement? If you want to own a product from the database to the UI, we’d love to hear from you. About Us At Prolo, we’re reinventing procurement for the construction industry using AI. Our platform helps customers source materials effortlessly across WhatsApp, email, and phone—saving time and money with zero setup. We’re a small, ambitious team of 10 that moves fast, trusts each other, and enjoys building genuinely impactful technology. Your Role As a Full Stack Developer you won’t just be ticket-crunching. You will own the end-to-end experience of our platform. You’ll be responsible for architecting scalable backend services that power our AI engine while ensuring the frontend experience is world-class. You’ll: • Build & Own: Lead the development of new features across the entire stack (Node/Python, React, and Postgres)., • AI Integration: Design and build the interfaces and APIs that allow our users to interact seamlessly with LLMs and conversational agents., • Product Thinking: Work directly with the founders to define the roadmap and turn customer insights into production-ready features., • Workflow Optimization: Support our AI-led procurement engine with high-quality data integration and scalable workflows., • User Experience: Ensure our chat and workflow interfaces are intuitive, fast, and reliable for real-world users in the field., • Scale: Help shape our engineering culture and technical architecture from the ground up as we grow. What We’re Looking For • The Full Stack: Strong experience with modern frontend frameworks (React) and backend environments (Node.js, Python, or similar)., • Startup DNA: You are comfortable in a fast-moving, seed-stage environment where you often have to figure things out from scratch., • Product Mindset: You care about why we are building something, not just how. You are user-focused and commercially aware., • AI Curiosity: Deep interest in LLMs and conversational products; experience with AI APIs is a significant plus., • Ownership: You take pride in shipping high-quality, tested code and seeing it deliver value to customers. What’s in It for You? • Equity: Become a true stakeholder in Prolo’s success., • Impact: Real ownership over a core product that construction firms rely on daily., • Tech: Work on cutting-edge conversational AI technology., • Location: Join us in our Marylebone office with a flexible hybrid rhythm., • Culture: A high-trust environment that values pace, transparency, and impact. Apply today and help us build the future of construction at Prolo. Prolo Ltd is committed to creating an inclusive and diverse workplace. We welcome applicants from all backgrounds No Agencies!

📍 London Office |💼 up to £125k pa DOE, with 20% cash discretionary bonus | 🕒 Full-time Introduction We are looking for an IFA Relationship Manager / Product Specialist to join our Saltus Asset Management (SAM) team. The role will likely report into the MD of Saltus Asset Management. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. We’re proud that we’ve been recognized as a winner by the Sunday Times in the Best Places to Work 2024 awards, as well as a winner in the Professional Adviser awards 2024 for the Best Financial Advisers to Work For. These accolades reflect our commitment to creating an exceptional work environment and our dedication to excellence in the financial industry. Join our award-winning team and be a part of our continued success! Saltus is a privately owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally, the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £10.5 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. What does this role look like? The role will likely report into the MD of Saltus Asset Management. Key areas of responsibility to include: • Helping Saltus think strategically about our MPS / fund solutions for intermediated clients., • Representing Saltus Asset Management (SAM) to the financial planning businesses who use SAM as DFM/MPS manager., • Understanding the Saltus house views and be able to convey them to financial planners, and on occasion directly to their clients., • Understanding the investment portfolios we run for clients of financial planners, and be able to talk confidently about them – their objectives, risk parameters, underlying holdings, decisions made, Platform availability etc., • Hosting market updates online and in person as required., • Understanding the IFA landscape and delivering presentations, insights, and updates consistent with industry best practise., • Working with the marketing team to produce collateral for an IFA audience, e.g. quarterly updates, brochures etc., • Delivering training on the SAM Centralised Investment Proposition to financial planning businesses Saltus have acquired., • Attending initial meetings and client reviews with larger DFM/MPS clients, with the financial planner. What sort of person are you looking for? The successful candidate will be confident talking about financial markets and Saltus investment products to Independent Financial Advisers (IFAs). They will: • Likely have at least ten years of experience in the industry., • Have completed relevant industry exams such as the CFA, or PCIAM., • Have clearly demonstrated an ability to manage IFA relationships and generate strong sales numbers., • Be an effective communicator regarding financial markets and investment products (e.g. DFM solutions such as funds/MPS), both orally and in writing., • Be organised., • Be a team player., • Be willing to work in London as required for the role (to be agreed with the MD). Where will I be working? We are looking for someone to be based out of our London office as required for the role. We’re incredibly flexible about when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it. What benefits do I get when working for Saltus? The salary/drawings are between £115,000-125,000 (depending on experience), with 20% cash discretionary bonus. Alongside 28 days’ holiday (plus bank holidays), life assurance and income protection. The role is 40 hours per week between the hours of 8.30-5.30pm. Just as importantly, you’ll get to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 500 people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

We’re looking for a Sales Associate to join us at instep.ai - someone driven, resilient and energised by speaking to people, opening doors and generating opportunities. We build domain-specific voice AI for high-call-volume industries, starting with property. Our first product, Ella, helps estate agents, new homes developers and surveyors capture and qualify every lead through natural, human-sounding conversations. It’s practical AI that drives measurable growth. You’ll be working closely with the founding team to build and scale our top-of-funnel engine - identifying prospects, starting conversations and creating the pipeline that fuels revenue. This is a hands-on, high-activity role where you’ll spend most of your time talking to customers, understanding their needs and turning curiosity into qualified opportunities. It’s a great fit for someone who wants to develop sharp commercial instincts, master outbound best practices and become a foundational part of a fast-moving sales team. What you’ll be doing This role flexes with what’s happening in the business, but day-to-day you’ll: • Own outbound prospecting across phone, email and LinkedIn — researching accounts, building smart lead lists and running structured outreach, • Make high-quality cold calls to estate agents, developers, surveyors and related verticals, introducing Ella and sparking interest, • Qualify inbound and outbound leads to ensure strong pipeline hygiene and clarity on next steps, • Maintain and optimise CRM data: logging activity, updating lead status and ensuring nothing slips through the cracks, • Coordinate with the GTM team to book demos, hand off qualified opportunities and refine our messaging, • Experiment with new outreach angles, scripts and cadences — continuously testing what works, • Share customer insights back into product, feeding into conversation design, objection handling and positioning, • Jump in wherever needed — from supporting events to helping shape outbound playbooks as we scale About you There’s no single background that’s right for this, but you’re likely someone who: • Is energised by talking to people and comfortable making a high volume of calls, • Learns quickly and adapts fast — especially when it comes to messaging, tools and customer profiles, • Communicates clearly, confidently and with warmth, • Is organised, structured and diligent with follow-through, • Has a strong bias to action, you’d rather pick up the phone than overthink the perfect message, • Has resilience: you don’t take rejection personally and can keep momentum high, • Enjoys working in a small, ambitious team where pace, experimentation and iteration are the norm, • Is curious about startups, AI and how technology changes real industries You might have some experience in sales, customer-facing roles or outbound calling, or you might be early in your career but hungry to learn and grow quickly. How we work We’re remote-first in the UK, outcome-focused and fast-moving. You’ll have autonomy, flexibility and a lot of exposure - the pace is high, the learning curve steep and your work will directly shape our growth engine. You’ll work closely with the CEO and COO day-to-day, with regular access to the rest of the founding team. Over time, this role naturally progresses into SDR Manager, Account Executive or broader GTM positions depending on your strengths. What we offer • £30-40k base + commission, • The chance to work directly with founders and build the outbound engine from scratch, • Real ownership and impact from day one, • High-quality training in outbound, cold calling, messaging and sales process, • Flexibility in how and where you work, • A culture built on pace, curiosity and trust The process Simple and fast: • An intro call with the CEO, • A short practical task (outbound scenario + messaging exercise), • A final chat with the rest of the founding team

Guest Support Consultant – Hybrid (Bilingual French/English) Wimbledon, South-West London | Hybrid working £30,000 – £35,000 depending on experience Full-time with some evening and weekend shifts on a rota This is a brilliant opportunity for a bilingual French and English speaker to join a growing travel-focused business that specialises in exceptional holiday properties. Our client is looking for a Guest Support Consultant who enjoys helping people, solving problems and guiding customers through the booking journey. You’ll play a key role in ensuring guests receive prompt, helpful responses while helping turn enquiries into confirmed bookings. Guest Support Consultant – What will I be doing? In this role you’ll be supporting guests from their first enquiry through to booking, ensuring they have the information they need to make the right choice. • Responding to guest questions via chat, messaging platforms, email and phone, • Helping guests find the right property for their stay by providing tailored recommendations, • Supporting the booking process and encouraging enquiry-to-booking conversion, • Assisting with guest queries and resolving straightforward issues, • Working closely with colleagues to ensure guests receive fast and consistent support Guest Support Consultant – What experience do I need? • Fluent written and spoken French and English, • Previous experience in a customer-focused role, • Strong written communication skills and a professional approach, • Perhaps you are a recent graduate looking for a start in your career?, • Good organisational skills and attention to detail, • Confidence using digital tools, messaging platforms and online systems, • A proactive attitude and a genuine interest in delivering a great guest experience Guest Support Consultant – What else do I need to know? This is a hybrid role with time in the Wimbledon office, offering a salary of £30,000–£35,000 depending on experience. There are also opportunities to visit the destinations featured by the business. If you are bilingual, organised, and enjoy helping customers plan memorable trips, this is a fantastic chance to join a growing travel company where exceptional service really matters.

International Market Development Manager About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the team: You will lead a team of 12 MDR's qualifying and generating new logo leads for our organisation. This team brings incremental pipeline, speeds up the sales process and increases sales capacity. About the role: We are looking for a high‑energy, highly disciplined International Market Development Manager to lead and scale our International MDR function. This is a hands‑on frontline leadership role for someone who thrives on building high‑performing teams, enforcing operational excellence, and partnering closely with Sales and Marketing to generate new‑logo pipeline. You will hire, train, coach, and motivate an international team of MDRs, ensuring they follow defined processes, SLAs, and qualification standards to the dot. Reporting to the Senior Director of Demand Generation, you will work cross‑functionally with Digital, Web, Regional Marketing, Analytics, and Sales teams to optimise performance, accelerate onboarding, and continuously raise the bar on execution — particularly across AI‑enabled, hyper‑personalised demand generation. This role suits someone super organised, commercially minded, and relentless about follow‑through, who enjoys turning structure into results and making a function succeed at scale. Responsibilities: Lead, hire and develop a high‑performing MDR team: You will be hiring, onboarding, and coaching around 12 FTE, with a strong focus on accelerating time‑to‑productivity. Drive continuous improvement through optimised onboarding, regular performance feedback, and active management of capacity, progression, and career development to retain and grow top talent. Drive best‑in‑class MDR execution: Champion a value‑led MDR approach centred on authentic conversations and relationship building, while advancing AI‑assisted prospecting, messaging, and engagement in close partnership with Sales, Digital, and Marketing. Use performance, engagement, and intent data to continuously improve outreach quality and efficiency, supported by a clear MDR playbook, well‑defined KPIs, and team initiatives that drive focus and performance. Lead by example, consistently modelling high standards in communication, preparation, and execution. AI‑enabled and digital alignment: Champion the use of AI and automation to enable hyper‑personalised, scalable MDR engagement across email, social, chat, and web‑sourced leads.Partner closely with Digital and Web teams, where most inbound demand originates, to: • Improve lead quality, routing, enrichment, and prioritisation, • Translate web behaviour, intent, and engagement signals into meaningful MDR conversations, • Close the loop between digital performance and sales outcomes, • Guide MDRs on how to combine AI insights with human judgment to deliver relevant, timely, and high‑quality prospect interactions, • Experiment with and operationalise new tools, workflows, and AI‑driven approaches that increase speed‑to‑pipeline without sacrificing quality Be the feedback engine between Marketing and Sales: Build solid, continuous feedback loops with Sales, Marketing, Analytics, and Operations to optimise reporting, segmentation, tooling, and workflows. Use frontline insights and performance data to inform audience strategy, messaging, campaigns, and demand generation, while partnering cross‑functionally on experimentation and ongoing optimisation across segments, channels, and AI‑led initiatives. Own MDR operational excellence: Drive operational excellence across the MDR function by improving processes, productivity, and scalability, while ensuring rigorous Salesforce hygiene and accurate reporting. Manage performance against demand‑management SLAs, forecast and plan team capacity aligned to growth and pipeline targets, and provide a structured, reliable operational backbone that enables predictable, high‑quality delivery. Requirements: • Bachelor’s degree or equivalent experience., • Extensive experience in MDR/SDR/Inside Sales roles within a B2B organisation, with a consistent record of target achievement., • Experience managing, recruiting, and developing MDR/SDR teams., • Excellent understanding of modern sales and qualification methodologies., • Hands‑on experience with Salesforce, workflow tools (e.g. Groove, SalesLoft or equivalent), chat tools, Sales Navigator, and AI‑enabled tools (e.g. building agents/GPTs, enrichment, intent, or automation solutions)., • Highly data‑driven; comfortable using metrics, signals, and experimentation to diagnose and improve performance., • Proven ability to build relationships across Sales, Marketing, Digital, Operations, and senior stakeholders., • Excellent written and verbal communication skills in English; additional languages are a strong advantage for this region. Success Behaviours: • High energy with exceptional organisation and discipline, • Detail‑oriented, structured, and process‑driven, • High level sense of ownership and accountability, • Positive, team‑first mindset with a can‑do attitude, • Diplomatic and effective when working cross‑functionally, • Entrepreneurial — comfortable building, improving, and scaling a function Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Wholesale Account Manager – Established Beer Brand – London - Up to £50,000 plus car allowance My client is a leading and well known beer brand with ties across the entire country. This brand has a strong history is brand development, product development and a strong promotional strategy. As the Wholesale Account Manager you will be directly responsible for managing Wholesale & RTM relationships across the UK - with a focus on regional wholesalers in London including Dayla, The Drinks Warehouse and large regional groups. This role will require you to manage relationships, source new business and grow the portfolio through negotiations and JBPs. This is a role which requires bags of personality and brand awareness, along with a love for all things beer. Company Benefits: • Competitive package, excellent bonus commission and car allowance, • Private healthcare, extended holiday leave, pension scheme, • Discounted products and additional company perks. Succession and PDP plan implemented. Wholesale Account Manager Key Responsibilities: • Manage and grow a portfolio of national and regional wholesale customers at a Regional level whilst onboarding new RTM businesses., • Lead and support commercial negotiations to unlock opportunities and maximise margin., • Build strong, long-term relationships with partners to deliver joint business plans., • Ensure brand visibility and execution excellence across wholesale networks., • Collaborate cross-functionally with marketing, demand planning and customer service teams to ensure smooth delivery and activation. The Ideal Wholesale Account Manager candidate: • Proven experience as a Wholesale Account Manager managing relationships with partners within the drinks industry., • Strong knowledge of RTM & Wholesale operators., • Excellent negotiation and communication skills., • Ability to build and maintain strong relationships with key stakeholders., • Strategic thinker with a proactive approach to identifying opportunities and solving problems., • Strong analytical skills with the ability to interpret sales data and market trends., • Self-motivated, results-driven, and able to work independently as well as part of a team., • Willingness to travel as required. If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Job Title: Sales & Customer Experience (Inside Sales Specialist) Role Type: Full Time, Permanent Location: Kingston Upon Thames (3 days per week) Start Date: ASAP The Role As an Inside Sales Specialist, you will be the first point of connection between TruTravels and our future travellers. Your role is to inspire, guide and convert interest into unforgettable travel experiences. You’ll work closely with customers from their very first enquiry through to their departure, helping them choose the right tour, preparing them for their adventure, and ensuring they feel confident and excited every step of the way. This role blends sales, customer experience, and community building. You will be responsible for converting enquiries into bookings while also creating a smooth and engaging pre-departure journey for every traveller. You will collaborate closely with the wider TruTravels team including Marketing, Operations and Tour Leaders to ensure every traveller has an exceptional experience from the moment they first reach out to us. Why Join Tru? TruTravels exists to create experiences that go beyond the ordinary, for our travellers and for the people who build the brand behind the scenes. We’re a fast-moving, purpose-led company that believes work should be meaningful, collaborative, and challenging in the right ways. We care deeply about the experiences we create, the people we work with, and the impact we have on the world around us. At Tru, you’ll find real ownership, room to grow, and the opportunity to be part of something that’s constantly evolving. We encourage curiosity, back people to take responsibility, and support each other to raise the bar without losing the sense of fun and connection that makes this place special. If you’re looking for a place where you can do work that matters, be part of a genuine community and help build something that doesn’t settle for ordinary, you’ll feel right at home. Responsibilities: Sales & Conversion • Match travellers with the perfect tour based on their interests, needs, and budget., • Convert enquiries by following up promptly and professionally., • Understand weekly/monthly targets and contribute actively to team performance., • Support last-minute bookings and help secure spots for travellers eager to go. Customer Preparation • Prepare travellers with everything they need pre-departure: visa guidance, flight advice, airport tips, packing essentials and more., • Send warm, engaging welcome communications and guide travellers through their account area., • Schedule welcome calls to personally introduce them to the Tru experience., • Collect missing customer details (flights, insurance, passport info). Customer Support & Problem Solving • Be available via phone, email, and live chat to answer enquiries and resolve issues with calm, solutions-focused energy., • Troubleshoot account or login issues so the pre-trip experience is smooth and stress-free., • Support travellers during their trip, escalating to global Operations where required. Community & Engagement • Build energy and excitement in group chats, helping travellers connect before their adventure begins., • Keep all pre-departure info accurate, engaging, and relevant for every destination., • Assist with post-trip review collection and keep the magic going after their tour. Collaboration Across the Business • Coordinate closely with global Operations teams and ensure Tour Leaders receive all required info for each departure., • Communicate travellers need to clearly support seamless on-tour execution., • Provide insights to the Marketing team around customer preferences, messaging effectiveness, and traveller pain points. Commission / Targets: • This role includes sales performance targets. Ad hoc: • Support the wider team with ad hoc tasks as needed to ensure a seamless end-to-end customer journey What success looks like: • Consistently converting enquiries into confirmed bookings, • Delivering an exceptional and personalised customer experience, • Building genuine connections with travellers before they depart, • Achieving or exceeding sales targets, • Ensuring travellers feel excited, confident and well prepared for their trip, • Collaborating effectively with internal teams to deliver seamless tour departures, • Contributing to a positive and energetic team culture About You: You are someone who thrives on connecting with people and helping them plan exciting experiences. You are naturally enthusiastic, organised and motivated by achieving results while maintaining a high standard of customer care. Experience & Skills • Experience in sales, travel sales, customer service or a similar client-facing role, • Strong communication and relationship-building skills, • Ability to confidently convert enquiries into bookings, • Highly organised with strong attention to detail, • Comfortable working in a fast-paced environment, • Ability to multitask and manage multiple conversations simultaneously, • A solutions-focused mindset when handling customer queries or issues Personal Attributes • Passion for travel and creating meaningful experiences, • Energetic, positive and naturally engaging with people, • Self-motivated and target driven, • Team-oriented with a collaborative mindset, • Adaptable and comfortable in a dynamic environment, • Previous experience in the travel industry is beneficial but not essential. We’re All About Diversity, Inclusion, Belonging and Fair Opportunity: We are committed to building a team that reflects the diverse communities we serve. We believe that a wide range of perspectives, backgrounds and experiences makes us stronger and drives innovation. We actively encourage applications from candidates of all backgrounds. We are dedicated to fostering an environment where everyone feels respected, valued and empowered to thrive. If you are excited about this role but your experience doesn’t align perfectly with every qualification and experience listed, we encourage you to apply anyway. How to Apply: Send your CV and motivation letter to us. If you haven’t heard from us within 3 weeks, please consider your application unsuccessful this time around, but we appreciate you putting yourself forward.

National Account Manager – B2B Drinks Platform – South of England – Up to £65,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform. We are looking for a National Account Manager to join this new business and support the growth across the medium to large on trade. The National Account Manager will be integral in growing this service across a wide range of on-trade venues, targeting major cities, key groups and national outlets. This role is a high impact, field-based role, which will give the candidate an opportunity to shape the business from the ground up. The ideal candidate will come with a background in wholesale and a network across medium-to-large-sized groups, with experience managing commercial relationships in the Drinks FMCG industry. What this business offers: • A competitive salary and performance-based bonuses., • Opportunities for professional development and career growth., • The chance to work with globally recognized brands in an exciting and dynamic industry., • A collaborative and supportive work culture. National Account Manager responsibilities include: • Drive field sales across your region, visiting venues regularly to build strong customer relationships., • Strategically managing business development, presenting and driving growth amount large nationals., • Identify and win new business across bars, restaurants, retailers, and wholesalers., • Pitch and onboard new customers, showcasing the platform’s value and driving adoption., • Support product launches, ensuring new drinks gain listings, visibility and trial in key accounts., • Work closely with marketing to execute campaigns, promotions and brand visibility programmes., • Manage and grow existing customer accounts, identifying opportunities to drive increased usage and sales., • Use market insights and customer feedback to inform commercial strategy and improve performance. The Ideal National Account Manager candidate: • Strong background in national account management, new business and proposition pitching—ideally in Drinks FMCG., • Proven success in winning new business and building commercial relationships., • Experience launching or supporting new products in the on-trade or retail channels., • Commercially minded with excellent negotiation and communication skills., • Self-motivated, energetic and excited by a role that’s predominantly out in the market., • Great stakeholder manager who enjoys working cross-functionally with marketing, operations and brand partners. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non- promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in handling adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight and/or management of assigned clients, including implementation, ongoing client management support, regular touchpoints and meetings. This position requires the ability to understand client needs, ensure deliverables meet expectations, including key performance indicators (KPIs) and service levels. The Associate Director will be expected to hire, manage, coach, mentor and support the development of direct reports, and provide leadership regarding MICC operations, procedures, and client/project operations. The role is home office based, (full-time position), ideally located in Poland, Ireland, the UK, Italy, Portugal, Germany or Spain and the job holder must be legally eligible to work in the European Union or in the UK. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: PEOPLE MANAGEMENT • Manage direct reports, including mentoring, coaching, training, goal setting and feedback., • Direct the activities and responsibilities of the Medical Information Specialists, Medical Information Managers, and Medical Information Client Manager-Team Leads (CM-TL) who report to this position., • Support staff development and career development., • Support the hiring and recruitment of MICC staff. CLIENT MANAGEMENT AND OPERATIONS OVERSIGHT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPI and service level agreements., • Assist with developing and executing Medical Information operational strategy and strategic initiatives., • Oversee Statement of Works (SOWs), invoicing, and client related Profit & Loss (P&L)., • Understand client needs, pipeline, any significant organizational changes, and any product changes/new product approvals., • Direct the daily operations of the MICC. This includes active monitoring of current workload (call volume, inquiry volume, phone staffing/coverage) and making adjustments or directing/reassigning staff to specific tasks/functions as warranted., • Oversight and review of daily/monthly schedules, schedule planning, reviewing and approving or denying requests for PTO based on operational needs/workload/staffing., • Determine, plan and execute clinical, customer/client-service, or other training programs for the MICC staff., • Identify and deliver appropriate project management training programs to existing and emerging CM-TL., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA- MICC)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Manage client invoicing. TEAM LEADERSHIP • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Provide constructive suggestions and follow through with the implementation of appropriate changes. This may include revising/updating content or processes to meet EVERSANA- MICC service standards as well as the expectations and requirements of the client(s). MEDICAL INFORMATION SUPPORT • Provide medical information contact center support as needed., • Triage and respond to unsolicited medical information inquiries from health care professionals, consumers, and other contact center customers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Handle medical information requests across multiple channels and platforms (phone, email, CRM, live chat, etc.), • Identify and perform intake of adverse events and product complaints during interactions with customers in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected. ALL OTHER DUTIES AS ASSIGNED Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. PEOPLE LEADER People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities: • Responsible for and overseeing their respective department., • Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures., • Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute towards process improvement, which positively impacts metrics associated with activities of the MICC; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and drive continuous improvement initiatives to optimize customer service and customer satisfaction associated with MICC service delivery., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Master of Science (MSc) degree in Life Sciences or healthcare or equivalent., • Experience: 5+ years of Medical Information and/or pharmaceutical industry experience., • Knowledge of Medical Information Industry Best Practices., • Excellent interpersonal and communications skills, and the ability to listen to and understand complex issues and needs of various stakeholders including Corporate and Divisional personnel, staff members, clients/customers, vendors, technical/systems issues/limitations. Some of these issues/needs may conflict with other issues/needs, necessitating good judgment and the need for decisions that put the safety of patients and the delivery of our service to clients first., • Ability to effectively motivate/monitor/manage individuals to ensure performance of all required activities/tasks/functions., • Familiarity and understanding of EMA and local Regulations and European health-care systems affecting (biologics, pharmaceuticals, medical device manufacturers). In particular, detailed knowledge and understanding of the regulatory and compliance environment as it relates to the medical communications contact centre. Ability to keep up to date with all relevant changes to regulations or conditions affecting the operation of the European MI Department., • Familiarity and experience with planning/designing/delivering effective training programs, including an understanding of various learning styles and appropriate tailoring/customization of programs based on learning style. PREFERRED QUALIFICATIONS: • Education: Advanced Healthcare Degree (preferred PharmD or equivalent), Masters in Business Administration or Regulatory Science., • Licensure: Pharmacist license., • Experience and/or Training: More than five years of experience in Medical Information management role and/or relevant pharmaceutical industry management position., • Demonstrable skills in strategic/analytical thinking, people management/development, project management, and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Fluent in English plus one or more other European language to the Common European Framework level B2, C1 or C2., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter

About Us SourceWhale is the leading AI-native Recruitment Productivity Platform for increasing conversations, whilst making recruiters’ lives better through enabling them to do more with less. We integrate with everything that recruiters use day to day - CRM’s, emails, data providers etc - and with our best-in-class product, we are on a mission to be a leader in the Recruitment Technology space. Why Us? We’re a team of seriously talented, positive individuals and we invest heavily in our people - you won’t feel like a number here! We’re proud to have been named one of The Sunday Times Best Places to Work in 2025, a reflection of our commitment to building a people-first culture and supporting career growth at every level. This is an opportunity to join an agile tech startup that is growing faster than any other company in our space. We are completely profitable and have built an incredible product - just see our G2 reviews! This SDR opportunity is an exciting chance to join a fast-growing tech startup and help shape the future direction of the company. • We offer some of the best commission rates you’ll find in SaaS sales! Day in the Life • 70% identifying and contacting prospective customers via phone, email and other messaging (using SourceWhale itself!) to book Sales Qualified Meetings, • 10% attending and supporting Account Executives on customer demos, • 10% providing prospect and customer feedback to the Product/Development team about the SourceWhale platform, • 10% managing your sales pipeline and other admin tasks Who You Are • Experience in B2B sales or staffing/recruiting, • A strong communicator who enjoys building relationships through phone calls and outbound messaging, • Someone who is organised, inquisitive and intrinsically motivated, • Proven track record of hitting or exceeding targets consistently, • Growth mindset - you are always looking for ways to improve, • You’re genuinely passionate about what you do, • Resilient - you’re able to remain positive no matter what comes your way, • Commutable to a London office (We come in 3 days a week) Our Hiring Process Stage 1: Screening Interview with our TA Team Stage 2: Hiring Manager Interview Stage 3: Task Interview Stage 4: Final Interview Ahead of a final interview, we typically ask candidates to provide names of previous managers or colleagues that they’re happy for us to have a short reference chat with. This will not impact your ability of progressing to the next stage and we will only ever reach out to the contacts that you provide us with! What’s In It For You At SourceWhale, we champion a culture built on transparency, trust, and flexibility. Open communication is our norm, and everyone’s voice truly matters. We offer a flexible work model, allowing you to choose between office and remote work, recognizing the uniqueness of each individual's preferences. Collaboration is key, whether in the physical office, a company meetup or virtually. We're committed to continuous improvement, actively seeking feedback and encouraging innovation. We completely understand the importance of work-life balance and truly care about our employees offering the following benefits: • 25 days holiday (not including public holidays)., • Macbook + any extra tech or software necessary for your role., • Flexible business with flexible working arrangements., • Private medical, dental & vision insurance., • Income Protection Insurance., • Extended mental health cover and Employee Assistance Programme (EAP)., • Compassionate leave policy., • Monthly social events., • First hand experience of a startup - huge ability to make an impact!

Job Title: Paid Social Creative Strategist @ Fast-growing DTC wellness brand Location: London (5x days in the office) Job Type: Full-Time, Permanent Salary: £40,000 – £60,000 DOE A fast-growing, digitally native consumer brand is looking for a Paid Social Creative Strategist to build and scale its performance creative engine across key acquisition channels. Operating across multiple high-growth product categories, the business has established paid social as a core driver of growth. This role sits at the intersection of creativity and performance, focused on producing high-converting creative, testing at speed, and scaling what works. You’ll work closely with the performance and acquisition teams, owning creative strategy end-to-end and directly impacting customer acquisition and revenue. If you’re obsessed with what makes people stop scrolling, click, and convert, and want to operate in a fast-paced, high-growth environment- this is a brilliant opportunity. Key Responsibilities • Own and execute paid social creative strategy across Meta and TikTok, • Develop high-performing hooks, messaging angles and campaign concepts, • Build and run a high-velocity creative testing programme, • Analyse performance data and translate insights into new creative directions, • Write scripts, hooks, headlines and direct-response copy, • Brief and manage designers, editors and external creators, • Take concepts from ideation through to live campaigns, • Continuously iterate on creative to improve CAC, ROAS and overall performance, • Collaborate closely with Performance, Acquisition and Creative teams Skills & Experience Required • Experience creating paid social creative in a D2C, eCommerce or performance-driven environment, • Strong understanding of Meta and/or TikTok ad platforms, • Ability to turn data and insights into high-performing creative concepts, • Strong copywriting and scripting skills for direct-response advertising, • Experience running or contributing to creative testing frameworks, • Highly organised, proactive and comfortable working at pace, • Experience working with UGC and creator-led content, • Exposure to influencer marketing or creator partnerships, • Strong understanding of full-funnel performance metrics (CAC, ROAS, etc.) Why Apply? • Join a fast-growing consumer brand with paid social at the core of its growth strategy, • Take ownership of creative strategy and see direct impact on performance, • Work in a highly collaborative, creative and fast-paced environment, • Clear opportunity to develop and grow within a scaling team, • Be part of building a high-performing creative engine from the ground up If you would like a confidential chat about this role or your next career move, then please get in contact with: Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit:

English Speaking Customer Experience Officer (Remote) | UK Based | Garnet Trade Garnet Trade is hiring an English Speaking Customer Experience Officer to deliver fast, clear, and human support experiences for our customers. This is a fully remote role open to candidates based in the UK. What you will do • Provide customer support in English via live chat and email, • Handle inquiries with empathy, clarity, and a strong sense of ownership, • Troubleshoot user issues, escalate when needed, and follow through until resolution, • Keep accurate case notes and maintain clean ticket workflows, • Spot recurring issues and share insights to improve product and support processes, • Support onboarding questions and guide users through the platform experience, • Work closely with internal teams to ensure customer feedback reaches the right place What we are looking for • Native level or near native English, both written and spoken, • 1+ year experience in customer support, customer success, or service roles (preferred), • Strong communication skills and calm problem solving under pressure, • Comfortable using ticketing tools and working with structured processes, • A detail oriented mindset and high reliability in remote work, • Availability to work UK hours Nice to have • Experience in fintech, trading, or financial platforms, • Experience with Zendesk, Intercom, Freshdesk, or similar tools, • Ability to handle high volume support while keeping quality consistent What you can expect at Garnet Trade • Fully remote setup with a supportive, performance focused culture, • Clear workflows and training to help you succeed from day one, • A team that values customer clarity, speed, and accountability How to apply • Apply via LinkedIn with your CV. If you want, add a short note with:, • Your support experience and tools you used, • Your availability window in UK time Location: Remote (UK) Type: Full time Garnet Trade is an equal opportunity employer. We welcome applications from all qualified candidates.

Recruitment Consultant – The City, London. EC1M (In Office). • Do you want a life changing opportunity?, • Do you want the opportunity of making life changing money and a salary that puts you in the top 5% of the UK, with uncapped commission?, • Are you determined to be a high achiever but missing the link of how to get there. Are you frustrated that you see yourself as naturally curious, elite in a performing attitude but just need someone to give you a chance?, • Would you like to be trained and mentored by the UK's leading and proven?, • Would you like to work in an industry that is recession proof and based nationally around the UK?, • We have a high performing environment - we work just Monday to Friday - we offer full training if you have no experience - we offer full mentorship and coaching if you have already had training but want to get to the next level., • Would you like to work in an environment that is commercially driven, kind leaders who do deeply care about your personal performance and your success?, • We are proven in being an award-winning company - REC Best Newcomer Award in 2024. Why you’ll love this Job: • Tried and Tested Training Academy, • Work from Home at Senior Level, • Uncapped commission, • Our Achievers Scheme – fantastic company afternoons out recognising exceptional results, • Christmas and Summer parties, • Birthday off or taken out for Lunch to a Michelin Star Restaurant, • Company holidays (our first company holiday will take place next year to BARCELONA!), • Wheel of fortune spins and weekly incentives (early finishes and dress down Fridays) About Stonehouse: Here at Stonehouse Recruitment Group, we provide high calibre contract, interim & permanent staff to Public, Private and Third Sector Organisations. With a customer focused attitude, we work with staff at all levels, graduate to director, in a variety of organisations throughout the UK. Stonehouse Recruitment Group is a boutique, driven and hands on market leading Recruitment Agency founded in 2021. With over 50 years’ experience within the recruitment industry, we understand the importance of putting people first. With our exceptional personal development and training program in place, Stonehouse Recruitment Group fosters an environment where people really matter. Would you really value being mentored by a £1millon biller and the quickest ever Temporary Recruitment Consultant to gain the title of Principal in within his recruitment background. Our Founder & Director, Sohan Modi, has a decade’s worth of experience and success in the recruitment industry. Sohan provides 1 to 1 training and mentoring alongside our Non-Executive Director Liz Flavell, who alongside her 20 years of experience in the Recruitment industry, provides performance coaching for high billing individuals and teams, from trainees through to billing managers, directors and high fee earners (£500k+) across the UK. We’d love to hear from you if you have: • Confident communicational skills, both in-person and via telephone and email., • Hard-working, money hungry and passionate about helping others, we take great pride in helping both our clients and our candidates, find their perfect match., • Competitive and brave; your clients will need you to be first to the best talent within our sectors (Town Planning, Building Control, Legal Services & Environmental Health). Apply directly on CV Library, or alternatively, feel free to message anyone of our consultants or employees, who would love to tell you more about working for Stonehouse Recruitment Group! Their details are listed on our company website. Everyone is welcome to give us a call, send us a message and we would be delighted to have an initial chat. To contact us: Head of Marketing & People - 07494228460 () Office Line - 02045245225 () We look forward to hearing from you! Salary displayed is earning potential in year one. Commission based role alongside basic salary. Please contact us directly for any further information.

Business Development Manager Waltham Cross Up to £50,000 + Car Allowance + Bonus and wider Benefits Drive growth into untapped sectors and help shape the next phase of the business. Right now, you’re probably working in a role where new business is already your focus. You enjoy the chase. The conversations. The energy that comes with opening doors and turning opportunities into real customers. Now you’re ready for a role where you can take that capability into new markets and have greater ownership over the results. This role is a chance to build something meaningful, not just contribute to someone else’s pipeline. This is an opportunity to play a key role in a strategic shift within the business. Moving away from reliance on traditional sectors and proactively building relationships in new markets such as manufacturing and private education. It’s not about managing existing relationships. It’s about creating them. Here, you’ll have the freedom to build your own pipeline, explore new sectors and help shape how the business grows in the years ahead. There’s real autonomy, direct access to management and the chance to make your mark early. Strong progression opportunities exist for you as the business scales into new sectors, with the potential to step into more senior commercial roles as success is delivered. People who perform well here don’t stay static, they progress quickly. It is also a role that requires resilience. New business is rarely easy. Rejection is part of the process, success ratios can be tough and internal processes won’t always be perfectly structured. You’ll need to navigate stakeholders, coordinate tenders and keep momentum moving. However, if you thrive on ownership, energy and the challenge of building relationships from scratch, this is a chance to establish yourself as a true new business professional and position yourself for future progression as the function expands. The Business The company is a fourth-generation, family-owned foodservice supplier with strong, long-standing partnerships across the UK hospitality sector. They supply some of the best-known restaurant brands in the country with fresh produce and ingredients to more than 4,000 customer sites. It’s an entrepreneurial environment where decisions happen quickly and talented people get noticed. Headquartered in Waltham Cross, the business has grown steadily through a combination of service excellence, commercial agility and trusted customer relationships. With family leadership still actively involved in day-to-day operations, it’s a culture that values pace, accountability and hands-on teamwork. It’s a fast, logistics-led business with a reputation for rolling up its sleeves and delivering. What You’ll Need You’ll bring proven experience in new business development within food, with the confidence to approach new markets and generate opportunities through networking, outreach and face-to-face engagement. You will also have the ability to support new business tender processes and coordinate across internal teams such as distribution, technical and operations. Excel and systems literacy will support your day-to-day activity, but your real strength will be energy, resilience and a growth focussed drive. What Next I know you are more than your CV and may not have one up to date at the moment, send what you have now we can worry about refining it later. Let’s first have an informal chat. Please email Evie at and we can line up that first conversation. Corvin Fox is an Equal Opportunity Employer. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage candidates from all backgrounds and walks of life to apply. Whilst we aim to respond to all applicants, there are times where this is not possible due to the high number of applicants we receive. If you haven’t heard back from us within 10 working days of your application, you have unfortunately been unsuccessful.

Customer Wellbeing Executive, Germany The one who makes Germany feel cared for. Healf has built something rare in the UK. Half a million customers. A brand that people trust with their health across EAT, MOVE, MIND, SLEEP. A customer experience that reflects that. None of that transfers automatically. German customers are different. A British wellness brand that arrives with generic support scripts and slow response times will be ignored. But a brand that shows up in fluent German, understands the culture, resolves problems before they escalate, and treats every interaction as a reflection of genuine care? That is something Germany's wellness market doesn't have. Your job is to be that. This is one of our first customer hires built for our consumer base in Germany. You will be hands-on from day one — answering emails, managing WhatsApp, handling escalations, setting the tone. The standards you bring, the care you show, and the trust you build with German customers will shape how Healf shows up in this market for years to come. This is not a support role. It is a founding role. Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we're aiming for £1bn in the next three. We curate the world's best wellbeing brands across The Four Pillars™: EAT, MOVE, MIND, SLEEP. That's the first chapter. The next chapter is harder and more interesting. We are moving from one market to many, from e-commerce to a technology platform, and from curating wellbeing to defining it. We are a health company, so we think we should act like one. At its fullest expression, Healf redefines what wellbeing means for tens of millions of people. Why this role is Healf Most international expansions fail because they translate. They take what worked at home, localise the language, adjust the logistics, and expect it to land. In wellness, that fails faster than most. Health is personal, cultural, and deeply tied to trust. What earns trust in London does not automatically earn trust in Berlin or Munich. The customer experience is where that trust is won or lost. Not in the ad. Not in the product. In the moment someone has a problem and needs it resolved — in their language, at their standard, with the care and precision a German consumer expects. You will have extraordinary support. The central team in London handles acquisition, conversion, and commercial infrastructure. The processes, the helpdesk systems, the playbooks — all of it is there for you to build on. What we do not have is a German customer function. Nobody has built what Healf needs in this market yet. You are part of building it. And because this is the founding market, every interaction you handle, every standard you uphold, every customer you turn into a believer will shape how Healf takes care of customers across Europe. What you will own → Every customer interaction you touch. Email, WhatsApp, phone, live chat, social. You treat each one as a reflection of who Healf is — not a ticket to close, but a relationship to build. → The tone. German communication that is warm, expert, and consistent with who Healf is — written and spoken to a professional standard. Not a translation. A reinvention for a market that expects more. → The feedback loop. What customers tell you matters. You surface insights that make the product, the operations, and the experience better. You are the voice of the German customer inside Healf. → The standard. You are one of the first. How you show up sets the bar for everyone who joins the team after you. Why you're Healf You are fully fluent in German — written and spoken. That is non-negotiable. You know how trust works with a German consumer — the precision they expect, the patience they won't extend, and the loyalty they will give when you get it right. You don't need a background in customer service — but you do need to care about people. You listen well, you communicate clearly, and when something goes wrong you make it right without being asked twice. You move with ownership. You don't wait to be told what needs fixing. You see it, you own it, you solve it. The early days of a market launch are relentless and you find that energising. You care about health. Not because the job description says so. Because you genuinely believe that expert-led, evidence-driven wellbeing is better — and that belief comes through in every customer interaction. Show us → A moment where you made someone's experience significantly better. What happened, what did you do, and what was the outcome? → Evidence that you communicate with precision and warmth — in German and in English. → Something that tells us you take ownership seriously. What does that look like for you in practice? → Something that tells us wellbeing is personal for you, not just professional. The deal Competitive base for the right person. We ask a great deal of the people who work here. We expect full ownership and a genuine commitment to give this chapter everything you have. In return, we will give you the same: everything we have, invested in your growth, your wellbeing, and the defining skills of the next decade. We have built the fastest-growing company in Europe with a team small enough that every person in it shapes the outcome. That is still true today. The next person we hire will change the trajectory of what we're building in Germany. If the most important work of your career is ahead of you, this is the place to do it. One question Include your answer in your CV or cover letter attachment when you apply. Healf is launching in Germany. A customer writes in — in German — frustrated that their order arrived late and the product wasn't what they expected. They've heard of Healf through a friend but have no loyalty yet. How do you respond, and what do you do next? 200 words. Plain English. No templates. Show us how you think.

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Job Description We are recruiting for our next Customer Experience Advisor. Our Customers are extremely important to us, and we currently have a customer satisfaction rate of 97%. We pride ourselves on what we do. We connect with our customers and do more for them than they would expect. Opportunity is offered hybrid at our Stratford, London office. Your role in our future • You’ll provide first level support for all customers via telephone, email and live chat., • You’ll be supporting and resolving customer queries relating to our website, our services, customer accounts, payments and much more., • You’ll take ownership of the resolution of the queries, liaising with other teams across Quadient to get this done., • We expect you to keep our CRM updated, follow up on calls and requests quickly and efficiently, ensuring issues are resolved. Qualifications Your profile • Fluent German speaker in both written and verbal, • You’ll ideally have some customer service experience. This could be in a similar telephone based role or within retail., • You’re excellent on the phone, personable and confident in talking to customers, • You demonstrate creative problem-solving approach, • You’re organised, and can manage multiple, simultaneous assignments, • You’re self-motivated with the ability to work under pressure and to challenging deadlines Additional Information Rewards & Benefits • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle., • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform., • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program., • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme., • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support. Smart Work at Quadient At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. Be yourself at Quadient Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. People. Connected.

London Account Manager - Established Drinks Wholesaler - Up £50k plus Car Allowance and Commission This family owned Drinks Wholesaler is one of my favourite clients to be working with. Not only do they offer a fantastic environment to work in, but ample support and encouragement to succeed. This client has exceptional accounts across London with a big focus on independent venues and small regional groups. We are on the search for a London Account Manager to drive growth within the business across a number of IFT and Multiple groups. The ideal London Account Manager will have a background in beer or wholesale, with a particular focus on draught products. The London Account Manager will have a strong commercial leader to guide them and support in new business acquisition. Company Benefits • Exceptional package and growth potential., • Uncapped commission and a car allowance, • Holiday allowance, client expenses, hybrid working pattern., • Progression and autonomy, a chance to build the territory London Account Manager responsibilities include: • New business development and existing business maintenance, with particular focus on IFT and Multiples., • Building long-term trading relationships with the key volume and image accounts., • Working closely with the ON TRADE Sector to promote the portfolio, grow distribution and represent the family run business., • Delivering brand education & training to supplier, retailer and consumer, • Qualitative selection and development of customers., • Identifying effective and beneficial sponsorship and promotional opportunities., • Feedback of customer opportunities and competitor threats. The Ideal London Account Manager: • The candidate MUST come from a drinks background and have great understanding of the ON TRADE, • Must have extensive experience for winning new business in the ON TRADE along with relationship building and account management., • Personable and keen to development, wants to the next company “superstar”, • Must be results focused with good communication and teamwork skills., • Must be prepared to travel and work evenings and weekends when required. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

This is a big SNAM job with a major blue-chip. Very big actually. Looking after the biggest retail mult, this is the natural feeder into a bigger Account Controller seat. You’ll be able to put your love of data to use – taking the customer and internal teams on a journey. And because you’re people person, your natural flair at creating partnerships and building relationships outside of the trading table will be given the platform it needs. So, the job is a good one, the progression is there – and yes it pays well too. What about the culture? Global innovation with exceptionally sympathetic local execution has created a unique mix of lean competitiveness with soft edges that allow their people to make it their own. Now innovation and disruption aren’t always words you associate with category leaders and (dare I say it) – blue-chips. Mergers, acquisitions, take-overs. These are the sorts of words you tend to find lobbed about in the FT’s musings on the ‘goings-on across’ the FTSE 100 and other big board stocks. There’s always an exception that proves the rule though. Probably our client are that exception. Innovative. Disruptive. Progressive. Just a few of the words you would use to describe their category play-book, which is never closed long enough to gather any dust. No one here is bored, treading water, or worried about looming M&A activity. Everyone is too busy keeping up with real growth in category value. And probably – this is the SNAM job you’re looking for. You’re still reading. So, do the right thing for your career and hit apply. Chat soon, Rich

Position: Retail Showroom Manager - Full Time including weekends Job Type: Permanent Location: Button & Sprung showroom, Chiswick Studios, W4 5PY Remuneration: Competitive salary depending on experience. Discretionary annual bonus based on company and personal performance. No sales commission. Benefits: 20 days holidays, plus birthday, plus bank holidays, workplace pension scheme, staff discount. Reports to: Company Director Job Description and Responsibilities We are seeking a passionate and experienced Showroom Manager to run our retail bed and mattress showroom in Chiswick. This is our second showroom (the other being in Battersea), which we opened in February this year. We sell quality, made-to-order beds and mattresses, which are exclusively designed by us and made in the UK and Europe, and which we deliver across the UK. We launched in 2014 with a mission is to Make Bed Buying Better - to provide the best experience for our customers of buying a high quality, fairly priced bed and mattress in the UK. You can play a big part in delivering brilliant service to our customers, whose reviews are published here: . Customer experience • Ensure every visitor or caller to our showroom loves their interactions with Button & Sprung (from initial enquiry to choosing to buy a Button & Sprung bed), and raves about us to others. You will embody our brand values., • Make sure that every showroom visitor is hosted (by you or the team) in a professional, knowledgeable and personable way to ensure we ask the right questions, listen and respond with expert, helpful and honest advice, maximising the chance that they will buy from us., • Ensure that we capture all necessary information accurately at the point of contact (face to face, phone, email, live chat) so that we can serve customers brilliantly and follow up on all leads, in particular sample requests and quotes, in a timely, relevant and highly professional manner., • Take the lead in serving customers, in particular high value customers (for example, interior designers), as well as customers with bespoke or specific requirements. Showroom management • Work with the Directors, Marketing, Customer Service to ensure the smooth running of the showroom., • Ensure the showroom looks amazing at all times, and propose changes to display stock and other visual elements as appropriate., • Manage the staff rota, ensuring we are appropriately staffed to serve customers especially over weekends and bank holidays. Call on others, outside of the showroom team, to help when required., • Managing all suppliers of showroom materials and services - for example, bed linen, point of sale materials, fabric samples, postage supplies, food & drink, coffee machine, other appliances, alarm system., • Work with Marketing to develop and continually improve the branded visual aspects of the showroom. Showroom Team • Recruit and manage the weekend / part-time showroom team (with Director collaboration)., • Provide training, coaching and support to ensure the team have a comprehensive, “expert” understanding of mattresses, beds and fabrics, as well as the Button & Sprung business - including products, services, bespoke options, pricing, approach to sales, operational and customer service processes, differentiation vs competitors., • Ensure that the showroom team respond quickly and accurately to sample requests, quotes, and special requests from retail and trade customers (especially interior designers)., • Set exceptional standards in all verbal and written communications to customers, ensuring high levels of accuracy, and alignment with our brand’s tone of voice, personality and messages. Communication and Reporting • Keep track of the status of leads, customer requests, outstanding payment balances, refunds and so on; follow up personally or ensure that the showroom team follows up., • Report to the rest of the business on trends, customer preferences, including fabrics as well as identifying gaps in the product range. Also, pass on customer feedback and competitor intelligence to the relevant team member(s)., • Ensure all templates for customers letters, forms and other communications are up to date and accurate. Candidate Profile The right person for this role will have: • Passion for treating customers the way you like to be treated, • Ability to train, lead, and motivate a showroom sales team, • High retail standards in terms of customer attentiveness, product knowledge, showroom presentation, attention to detail, • A keen eye for interior design and creativity - to help customers with their choices, • Initiative and self-motivation to drive the business forward; ‘can do’ attitude, • Ability to deal with discerning and sometimes demanding customers, • Ability to communicate clearly and succinctly, verbally and in writing, with your own team, peers and business owners., • At last 1 year’s manager experience, • At last 1 years retail or equivalent commercial, customer-facing experience, • Undergraduate degree, • Knowledge and experience of software ideally Mac OS, Google Drive If you are interested, please email us on including your CV and a short note explaining why you are suited to the role.

Sports Directory is proud to be part of Frasers Group, and we are passionate about uniting Sports with Education. We recognise that education is more than textbooks and classrooms – it’s about building character, encouraging teamwork and nurturing physical and mental well-being. Our mission is to support teachers and students alike to achieve their full potential supporting teachers to cultivate an environment where physical education is valued just as highly as academic achievement. Founded in 1993, Sports Directory is the number one supplier of Sports education equipment and are specialists in education. Job Description To provide efficient administrative and customer service support within the sales office, ensuring customer enquiries and orders are handled promptly and professionally. This role plays a key part in maintaining strong customer relationships and supporting daily sales operations. Key Responsibilities • Manage and monitor the customer service inbox, responding to queries in a timely and professional manner, • Provide live chat support to customers, assisting with enquiries in real time, • Process and input customer orders accurately onto the system, • Answer incoming customer service calls and deal confidently with enquiries, • Provide general administrative support to the sales team, • Maintain accurate customer records and documentation, • Escalate complex issues to the Sales Manager where appropriate This is a term time only position, working 4 days per week, 8.30am - 5pm. Qualifications Essential: • Previous experience in an administrative or customer service role, • Excellent written and verbal communication skills, • Strong attention to detail and accuracy, • Good organisational and time management skills, • Confident telephone manner, • Comfortable managing live chat platforms and email enquiries, • Experience in order processing, • Friendly and professional approach, • Reliable and able to work independently, • Calm under pressure, • Team player Additional Information What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate a further interview with the Hiring Team.

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings. This position understands client needs, and ensures deliverables meet expectations, including key performance indicators (KPIs) and service levels. This position supports hiring, manages, and develops direct reports, mentors junior staff and has team-leading responsibilities. This position also takes an active role in additional projects to support the MICC team. The role is home office based, and the eligible candidate must hold a valid work permit in the European Union, or the UK. Must speak fluent German OR French, and English. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: CLIENT MANAGEMENT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPIs and service levels., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA-MICC)., • Perform project escalations in a timely manner when client performance requirements are not met., • Address client concerns in reference to products, services rendered or employee interactions., • Serve as resource person for staff regarding the client, client procedures, and client product(s)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Triage and respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses., • Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.), • Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected., • Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant., • Maintain product, therapeutic area, and client specific requirements knowledge., • Ensure good documentation, high quality, and excellent customer service., • Medical writing and Medical Information content development. Provide medical writing to assist in drafting of Medical Information response documents [FAQs, Scientific Response Documents (SRDs), Custom Response Documents (CRDs)] and/or work collaboratively with medical writing team to develop these materials., • Staffing at scientific medical affairs booths., • On-call responsibilities on an assigned basis., • Miscellaneous projects such as market and competitive product research, operational and process improvements, field team training and field liaison support. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute toward process improvement, which positively impacts metrics associated with activities of the Medical Communications Contact Center; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and improve customer services associated with the activity of the Medical Communications Contact Center., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Advanced healthcare degree in Life Sciences or healthcare degree or equivalent., • Education: Advanced healthcare degree in Life Sciences or healthcare degree of equivalent., • Experience and/or Training: Two to 5 years of Medical Information and/or pharmaceutical industry experiences., • Experiences in a Contact Center and Pharmaceutical industry environment., • Skills in project management and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Knowledge: Therapeutic expertise. Ability to critically evaluate medical literature. Medical Information contact center systems and processes., • Language skills: fluent English and German OR French., • Experience in Drug Information or a specialty area, particularly in Oncology, Hematology, Immunology, rare disease, Neurology, Cardiology, or other specialty., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings. This position understands client needs, and ensures deliverables meet expectations, including key performance indicators (KPIs) and service levels. This position supports hiring, manages, and develops direct reports, mentors junior staff and has team-leading responsibilities. This position also takes an active role in additional projects to support the MICC team. The role is home office based, and the eligible candidate must hold a valid work permit in the European Union, or the UK. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: CLIENT MANAGEMENT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPIs and service levels., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA-MICC)., • Perform project escalations in a timely manner when client performance requirements are not met., • Address client concerns in reference to products, services rendered or employee interactions., • Serve as resource person for staff regarding the client, client procedures, and client product(s)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Triage and respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses., • Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.), • Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected., • Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant., • Maintain product, therapeutic area, and client specific requirements knowledge., • Ensure good documentation, high quality, and excellent customer service., • Medical writing and Medical Information content development. Provide medical writing to assist in drafting of Medical Information response documents [FAQs, Scientific Response Documents (SRDs), Custom Response Documents (CRDs)] and/or work collaboratively with medical writing team to develop these materials., • Staffing at scientific medical affairs booths., • On-call responsibilities on an assigned basis., • Miscellaneous projects such as market and competitive product research, operational and process improvements, field team training and field liaison support. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute toward process improvement, which positively impacts metrics associated with activities of the Medical Communications Contact Center; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and improve customer services associated with the activity of the Medical Communications Contact Center., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Advanced healthcare degree in Life Sciences or healthcare degree or equivalent., • Education: Advanced healthcare degree in Life Sciences or healthcare degree of equivalent., • Experience and/or Training: Two to 5 years of Medical Information and/or pharmaceutical industry experiences., • Experiences in a Contact Center and Pharmaceutical industry environment., • Skills in project management and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Knowledge: Therapeutic expertise. Ability to critically evaluate medical literature. Medical Information contact center systems and processes., • Language skills: fluent English, additional language skills highly desirable., • Experience in Drug Information or a specialty area, particularly in Oncology, Hematology, Immunology, rare disease, Neurology, Cardiology, or other specialty., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter

Head of Sales – Leading Drinks Supplier – London – Up to £70,000 plus uncapped commission My client is a fast-growing, international consumer goods business is entering an exciting phase of rapid expansion. The company combines strong operational capabilities, advanced logistics, and data-driven strategy to scale brands across multiple markets. This business has an exceptional WINE (spirits and beer) portfolio suitable to cross-channel success. The business manages a curated portfolio within the beers, wines, and spirits category, working with a range of established producers and heritage regions. The focus is on building a high-performing commercial function to accelerate growth across the UK market. The Head of Sales will fundamentally be responsible for driving new business across their specified category, along with a bringing their commercial excellence and leadership to the role. This role requires 5 days in the London office (with days in trade or meetings included) along with a black book of contacts across either On or Off trade. A very exciting opportunity open to varied candidates in the Drinks FMCG sector. What this business offers: • A competitive salary and performance-based bonuses., • Opportunities for professional development and career growth., • The chance to work with a globally recognized brand in an exciting and dynamic industry., • A collaborative and supportive work culture. Head of Sales responsibilities include: • Own and deliver the UK sales strategy across multiples or wholesale or cash & carry or convenience or HoReCa channels, • Drive revenue growth, market share expansion, and margin improvement against ambitious commercial targets, • Identify, target, and win new business opportunities, with a focus on securing high-value accounts, • Build, manage, and convert a strong sales pipeline from prospecting through to close, • Lead end-to-end commercial negotiations, including pricing, terms, and promotional agreements, • Leverage and expand an active network of buyers and decision-makers to accelerate market penetration, • Develop tailored, insight-led customer proposals aligned to category trends and commercial opportunities, • Establish and grow strategic relationships with key national and regional accounts, • Create and execute joint business plans (JBPs) to drive long-term customer growth and value creation, • Increase distribution, visibility, and rate of sale within existing accounts, • Own forecasting, budgeting, and pipeline management, ensuring accuracy and delivery against plan, • Use data, analytics, and CRM tools to improve decision-making, performance tracking, and execution, • Collaborate cross-functionally to ensure strong customer delivery, operational alignment, and scalable growth, • Monitor market trends, competitor activity, and customer performance to identify risks and unlock new growth opportunities The Ideal Head of Sales candidate: • Proven FMCG/BWS sales leader with a strong track record of winning new business and growing key accounts, • Demonstrated success across one or several multiple channels, including wholesale, cash & carry, multiples, convenience, and HoReCa, • Strong existing network of buyers and decision-makers across UK offline channels, • Highly commercial, results-driven, with a clear focus on revenue growth and profitability, • Skilled negotiator with the ability to influence senior stakeholders and close complex deals, • Strong understanding of route-to-market, pricing, promotions, and customer economics, • Data-driven and analytically capable, with experience using CRM systems and sales performance tools If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Meet Eloquent AI (YC X25) At Eloquent AI, we’re building the next generation of AI Operators—multimodal, autonomous systems that execute complex workflows across fragmented tools with human-level precision. Our technology goes far beyond chat: it sees, reads, clicks, types, and makes decisions—transforming how work gets done in regulated, high-stakes environments. We’re already powering some of the world’s leading financial institutions and insurers, fundamentally changing how millions of people manage their finances every day. From automating compliance reviews to handling customer operations, our Operators are quietly replacing repetitive, manual tasks with intelligent, end-to-end execution. Headquartered in San Francisco with a global footprint, Eloquent AI is a fast-growing company backed by top-tier investors. Join us to work alongside world-class talent in AI, engineering, and product as we redefine the future of financial services. About the role: As a Senior Full Stack Engineer at Eloquent AI you will be at the forefront of building and scaling AI-powered applications, transforming how enterprises interact with intelligent agents. You’ll work across the entire stack, developing high-performance front-end experiences and scalable back-end systems that power real-time AI-driven workflows. This role requires strong software engineering skills, a deep understanding of full-stack development, and the ability to work in a fast-paced, AI-first environment. You’ll collaborate with engineers, AI researchers, and product teams to build enterprise-grade solutions that enable seamless AI-human interactions. You will: • Design and build full-stack applications that power AI-driven workflows for enterprise users., • Develop high-performance front-end interfaces for AI agent control, monitoring, and visualisation., • Build scalable backend services that support real-time AI interactions, knowledge retrieval, and automation., • Optimize AI-powered UIs to ensure seamless and intuitive user experiences., • Work closely with AI researchers and ML engineers to integrate LLMs, RAG, and automation into production-ready systems., • Ship robust, minimal-dependency code that performs efficiently in enterprise environments., • Continuously iterate and refine AI-driven products, balancing user needs with technical feasibility. Requirements: • 7+ years of hands-on experience building full-stack production applications., • Proficiency in React, TypeScript, and Node.js., • Backend experience using Python., • Strong knowledge of cloud infrastructure (AWS, GCP, or Azure) and scalable architectures., • Ability to work in a fast-paced, high-autonomy environment - early-stage startup experience would be awesome., • Strong collaboration skills across engineering, product, and AI teams. Bonus Points If… • You have experience building AI-powered applications with LLM integrations., • You’ve worked in high-performance startups or enterprise AI environments., • You have a sharp eye for UI/UX design and have built intuitive, AI-driven interfaces., • You have experience with GraphQL, WebSockets, or real-time data streaming., • You’ve contributed to open-source projects or have built developer tools for AI. Whats on offer: • Salary up to £120k., • Meaningful early equity., • Remote-first setup anywhere in the UK, with occasional trips to meet up with the global team., • A chance to work with some of the smartest and most dedicated engineers and leaders you'll find anywhere.

Wholesale Controller – National Spirits Distributor - England – Up to £75k plus package My client has developed one of the most innovative and exciting portfolios over the past 10 years, with a range of exceptional global brands associated with them. This business has a strong reputation in the drink industry and established relationships with most businesses across the UK. They are seeking a Wholesale Controller to join the team to lead the strategy within key national wholesale partners along with leading the field sales team. The Wholesale Controller will need to build and deliver on a wholesale strategy, drive new business opportunities, manage the full commercial forecasting and drive distribution through the field sales team. The Wholesale Controller will need to hit the ground running and have a thirst for success. This role will require travel and a strong commercial acumen; experience managing national wholesale partners and have a background in team leadership. Company Benefits: • A competitive salary, bonus and package associated with the role, • Opportunity for progression and growth in the business, • Implementing a wholesale strategy to drive distribution across the UK whilst developing the field sales team., • Responsible for selling, promoting and delivering the company's product portfolio and delivering its revenue targets, • Manage the full commercial cycle, including forecasting and budgeting to A&P investment., • Building new business along with maintaining current accounts – working alongside the field team to deliver on On-Trade success., • Dealing with independent, groups, wholesalers and activations – management of category and insights to achieve growth., • Acting as a Brand Ambassador to and for clients and consumers, • Planning, organising and facilitating client meetings, monopolizing your black book of contacts across the wholesale sector., • Proven track record in managing large on-trade wholesale businesses, with a network in the major wholesale groups and a background in field sales leadership., • A strong understanding of negotiations, pricing and contracts across the wholesale sector., • P&L management skills, along with understanding of financial analysis and category development., • Be a self-starter who is driven to succeed, target and financially driven, • A customer-oriented approach to account management which aims to exceed expectations., • A strong and assertive style to self-management and motivation. COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram JBRP1_UKTJ

Conquip Engineering Group Conquip Engineering Group is a leading innovator in both the construction and engineering sectors, constantly pushing the boundaries through cutting edge design and robust manufacturing solutions. We are proud to be on the forefront of engineering excellence, driven by a passion for innovation and continuous improvement. We are currently seeking a dependable and experienced Class 2 Delivery Driver to join our team on a permanent basis. As a key member of our organisation, you will be responsible for ensuring the timely delivery of essential equipment for our projects while representing our company in all interactions. HGV Class 2 Delivery Driver Location: Hook, Hampshire (RG29) Our Hampshire depots offers a range of perks, including company quarterly bonus, stability, pension scheme, stay-away bonuses, expenses, and overtime paid at time and a half, with a high and achievable On-Target Earnings (OTE). The Role Based at our depots in Hampshire, you will report directly to the depot Manager whilst working with our dedicated and experienced transport team based at HQ. You will work 10-hour shifts, between the hours of 4am and 7pm, with your regular hours being 6am and 4pm, flexibility around these times is essential. You may also be required to stay overnight (up to 2 per week), with a fixed payment per stay away. This is a Monday to Friday position, with weekends off. Main Purpose of the Role Your primary responsibility is to work within the Transport department and ensure the safe, secure, efficient, and effective delivery of all orders. You must also adhere to all driving compliance standards in a professional and safe manner. Roles and Responsibilities • Deliver and collect Conquip products in a professional, efficient, and effective manner., • Liaise with the Transport Manager to ensure a customer-first approach is taken at all times., • Communicate with the office and customers to maintain or exceed on-time delivery., • Adhere to all legislation, including Tachograph and DSA driving standards., • Maintain a positive image of the Conquip brand to our customers., • Ensure your vehicle is well-maintained and compliant with all necessary requirements. Key Performance Indicators, • Tachograph Reports, • On-Time Delivery, • Customer Satisfaction, • Vehicle Maintenance Basic Skills Required, • Teamwork, • Manager's Feedback, • Compliance, • Class 2 Licence, • Delivery Experience, • London Driving Key Personality Traits Required, • Ability to work efficiently under pressure, • Excellent verbal and written communication skills, • Can-do, problem-solving attitude with the ability to work in a fast-paced, high-pressure environment and take on additional tasks as needed, • Positive and high-performing mindset Team Conquip JBRP1_UKTJ

Installation Engineer - Automatic Doors Location: North London & Surrounding Areas £15.00 £18.50 per hour (DOE) + benefits 40 hours per week | Full-time | Permanent About the Role TSM Technical is recruiting for a leading name in automatic door systems and aluminium shopfronts. Were looking for an Installation Engineer to join their North London team, installing cutting-edge automatic doors across commercial and industrial sites. This is a hands-on, varied role where youll receive full product training and ongoing support to develop your skills within a forward-thinking, well-established team. Key Responsibilities * Install automatic door systems and aluminium shopfronts on customer sites and construction projects * Work independently or as part of a team, liaising with Project Managers and Planners to deliver projects on time * Complete all paperwork accurately and promptly using provided systems * Occasionally work nights or weekends as required * Ensure all work meets the highest standards of safety and compliance Skills & Experience ? Previous experience installing automatic doors and/or aluminium shopfronts ? BS7036 / EN16005 certification (preferred) ? CSCS card ? Full UK driving licence ? Strong communication and customer service skills ? Positive, enthusiastic approach ? NVQ in Specialist Occupations (Doors, Gates, Shutters) desirable ? Willingness to undergo an enhanced DBS check Pay & Hours • £15.00 £18.50 per hour (DOE), • 40 hours per week, • No on-call requirement, • Overtime: 1.5x Monday - Friday and weekends, • Monthly efficiency bonus (team-based) Benefits, • 33 days annual leave (including bank holidays), • Door-to-door travel paid, • Life assurance & enhanced sick pay, • Annual salary review, • Christmas shutdown, • Full training with support to achieve NVQ qualifications ?? Send your CV to or call 07719 544346 for a confidential chat. JBRP1_UKTJ

Report to the Customer Support Supervisor our Customer Support Representatives will be responsible for providing support to our customers answering complex questions on function and usage of products. You have 1 year experience providing customer support by phone email chat preferably in a software

We are a family run Builders Merchant based in Croydon since 1912 Full Time, permanent hours Monday to Friday 7.30am to 5pm 23 Days holiday plus Bank Holidays, extra holiday rewarded after 5 years. Competitive salary Company Pension with flexible contribution options. Life Insurance after 1 year Staff discount after an initial probationary period. Modern Fleet of 26T and 18T Vehicles. We are Gold FORS accredited. Re qualification costs for CPC renewals, Crane refreshers and medicals. Uniform provided Requirements Valid Class 2 Driving Licence held for at least 12 months with no more than 6 points for minor offences. Valid CPC training records up to date. Valid HIAB (Lorry Mounted Crane) experience is preferred but not essential as we have a training programme. About us and your role We are one of the largest independent Builders Merchants in the Southeast. With a sustainable and renewable energy training centre. Our Company has a friendly and welcoming approach; The transport team use a group chat to help with communications. This role requires multi drop deliveries from our yard in Croydon to our various customer sites. We are looking for someone who understands the importance of good customer service and has a professional and safety conscious approach to their duties. TPBN1_UKTJ