Trabajos phone customer service en Reino Unido

Service Desk Analyst Hybrid - Ashford, Belfast or London Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French or Swedish (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

Department: Retention Location: London (Greenford/Bow Road) (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: • Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods, • Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students, • Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage, • Assist with the collection of operational data, and to proactively work to improve KPI performance, • Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate, • Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role, • Strong communication skills both in writing, over the phone and in person, • Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students., • High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly., • Ability to work well as part of a team, and contribute positively to team culture, • 25 days annual leave, plus 8 public holidays, • 1 day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It’s such a collaborative and inspiring place to work — it’s clear everyone genuinely cares about making a difference." (Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: BIU & Customer Services Location: London, Greenford Type of Contract: Fixed Term ( Maternity Cover - 1 year) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers’ problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: • Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT., • Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available., • Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff., • Respond with speed and accuracy to email, phone, and in-person enquiries., • Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: • Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines., • Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds., • Strong written communication abilities, including a professional and inclusive telephone manner., • Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively., • Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks., • Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description, • Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner., • Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity., • Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: • 25 days annual leave, plus 8 public holidays, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — Barbara Vargas (Professional Services Employee)

Department: Student Recruitment Location: Greenford Type of Contract: Permanent About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more. Our Vision: Changing Lives through Education The Role: We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service. This role is not eligible for visa sponsorship! What the role involves: • Track Enquiries, applications, admissions data, and manage student recruitment pipelines., • Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes., • Utilize various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads., • Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers., • Assist with special projects and initiatives related to student recruitment and enrolment management as needed. About You: • Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets., • Communication Skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms., • Customer Service Skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner., • Active Listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support., • Closing Skills: Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrolments., • Time Management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines., • Goal Orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction., • Resilience and Persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets., • Program Knowledge: Maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes. What we offer: • 25 days annual leave, plus 8 public holidays, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be

Job Purpose: We are seeking dedicated Community Support Staff/Concierge to join our team at Park Street (SW6 2FS). The CSS department is responsible for ensuring the development remains a safe, pleasant, and clean environment for all residents. This role involves supporting residents, the Concierge, and the management team to ensure smooth operations in accordance with company procedures and industry best practices. Training will be provided. What Hours/rota will I be working? 4 shifts on, 4 shifts off from (7 AM – 7 PM with 1 hour break) Main Duties: • Conduct patrol inspections of buildings, commercial businesses, car parks, and external routes., • Record patrols using the Site pro app and report findings to the Duty Manager / Development Manager., • Complete patrol inspection reports and address urgent issues immediately., • Respond to noise complaints and investigate short-let properties online., • Maintain cleanliness by picking up large litter during patrols., • Issue letters to apartments regarding lease contraventions (e.g., washing on balconies, door mats in communal areas)., • Answer phone calls and emails professionally., • Perform weekly inspections of The Spa., • Assist Concierge when necessary., • Remove dogs and stop ball games in podiums, playgrounds, and parks., • Monitor parking usage and availability., • Post letters, notices, updates, fines, and newsletters in communal areas., • Deal with unauthorized learner drivers on the development., • Place and remove traffic bollards/cones as instructed., • Inspect and report stains and damages in communal areas., • Change bin bags and pick up litter during silent hours., • Monitor and report non-permitted vehicles in undercroft car parks., • Reset emergency door/gate release buttons and investigate fire alarms., • Monitor commercial bin usage/misuse., • Provide support during events (e.g., Concert in the park)., • Aid and support emergency services when required., • Strong communication skills., • Ability to work independently and as part of a team., • Attention to detail and problem-solving skills., • Professional demeanour and customer service orientation., • Flexibility to work shifts and respond to urgent issues., • Competent IT skills with working knowledge of Microsoft office products What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Job Purpose: We are seeking dedicated Community Support Staff to join our team at Beaufort Park (NW9). The CSS department is responsible for ensuring the development remains a safe, pleasant, and clean environment for all residents. This role involves supporting residents, the Concierge, and the management team to ensure smooth operations in accordance with company procedures and industry best practices. Training will be provided. What Hours/rota will I be working? Nights - 4 shifts on, 4 shifts off from (7 PM – 7 AM with 1 hour break) – averages at 38.5 hours per week Main Duties: • Conduct patrol inspections of buildings, car parks, and external routes., • Record patrols using the Site pro app and report findings to the Duty Manager / Development Manager., • Complete patrol inspection reports and address urgent issues immediately., • Respond to noise complaints and investigate short-let properties online., • Maintain cleanliness by picking up large litter during patrols., • Issue letters to apartments regarding lease contraventions (e.g., washing on balconies, door mats in communal areas)., • Answer phone calls and emails professionally., • Assist Concierge when necessary., • Remove dogs and stop ball games in podiums, playgrounds, and parks., • Post letters, notices, updates, fines, and newsletters in communal areas., • Deal with unauthorized learner drivers on the development., • Place and remove traffic bollards/cones as instructed., • Inspect and report stains and damages in communal areas., • Change bin bags and pick up litter during silent hours., • Monitor and report non-permitted vehicles in undercroft car parks., • Reset emergency door/gate release buttons and investigate fire alarms., • Monitor commercial bin usage/misuse., • Provide support during events (e.g., Concert in the park)., • Strong communication skills., • Ability to work independently and as part of a team., • Attention to detail and problem-solving skills., • Professional demeanour and customer service orientation., • Flexibility to work shifts and respond to urgent issues. You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: • 27 days holiday plus all Bank Holidays, • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services, • Sponsorship for study and professional qualifications (up to 4 study days), • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary), • As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

About ALTA MediSpa ALTA MediSpa is a doctor-led, award-winning clinic with locations in London and Los Angeles, specialising in premium, non-surgical aesthetic treatments. We are committed to delivering the highest standard of personalised care, combining medical expertise with a luxury experience. Every treatment is performed with precision and discretion, ensuring that our clients feel safe, confident, and valued. We are now seeking a Patient Coordinator to join our London team. This role requires both impeccable customer service skills and strong organisational ability, as you will be responsible for ensuring a seamless client journey from first enquiry to aftercare, while also supporting our medical team in maintaining the highest professional and regulatory standards. ⸻ The Role As a Patient Coordinator, you will be the first point of contact for clients, setting the tone for their entire ALTA experience. You will guide them through every stage of their treatment journey, from consultation through to follow-up, ensuring they receive consistent 5-star care throughout. Your responsibilities will include: • Acting as the main liaison between patients and the clinic, providing advice, information, and reassurance on treatments., • Managing consultations, appointments, and treatment schedules to ensure a smooth clinic flow., • Assisting our doctors and practitioners during consultations, including taking notes, preparing client files, and coordinating treatment plans., • Maintaining CQC-compliant patient records to the highest standard, ensuring accuracy, confidentiality, and timely updates., • Overseeing patient payments, records, and administrative tasks with precision., • Following up with clients after consultations or treatments, ensuring they feel cared for and supported., • Building strong, professional relationships with patients while reflecting ALTA’s ethos of trust, luxury, and discretion., • Identifying opportunities to recommend additional or complementary treatments where appropriate. ⸻ What We’re Looking For • Sales-focused, with a proven ability to convert enquiries into consultations and treatments., • Excellent communication and customer service skills, with experience in luxury hospitality, aesthetics, or private healthcare., • Highly organised and able to manage multiple priorities in a fast-paced clinic environment., • Confident working under pressure and maintaining professionalism at all times., • Strong knowledge of Botox, dermal fillers, and advanced aesthetic treatments is an advantage., • Previous experience working in a CQC-regulated clinic is desirable. ⸻ Essential Skills & Attributes • Warm, welcoming, and professional manner in both face-to-face and phone interactions., • Exceptional organisational skills with strong attention to detail., • Proficiency in clinic software and IT systems., • Ability to build trust and rapport quickly with clients of varied backgrounds., • Enthusiastic, motivated, and passionate about the aesthetics industry., • Flexible approach to working hours and willingness to support the wider clinic team. ⸻ Benefits • Competitive salary with commission opportunities., • Employee treatment benefits and family & friends discounts., • Private clinic events and advanced training opportunities., • Luxury working environment in central London. ⸻ If you are passionate about aesthetics, luxury service, and medical excellence, and have the skills to ensure both outstanding patient care and CQC-compliant clinic operations, we would love to hear from you.

Field Based - South West London & Surrey Up to £45,000 (OTE £50K+) - Overtime + Excellent Benefits Are you an experienced, customer-focused Gas Safe Heating Engineer who takes pride in delivering high-quality servicing and breakdown work? As a key member of our client's servicing and breakdown team, you'll be responsible for diagnosing, repairing and maintaining domestic heating systems and boilers. You'll deliver exceptional service to their valued customers, ensuring all work is completed efficiently, safely and to the highest possible standard. Our client is a trusted family-run, Thames Ditton based, heating and plumbing business with a proud reputation built of the last 20+ years of serving homeowners, landlords and letting agents across South West London. Known for their friendly team, professional standards and reputation for reliability, they're now looking for a talented Heating Engineer to join them as they continue to grow. There's also the option to join our client's out-of-hours rota. Not essential, but a great way to significantly increase your earnings beyond the advertised salary. Key Responsibilities • Diagnose and repair boiler faults and heating system breakdowns, • Carry out annual servicing and landlord gas safety checks, • Repair cylinders and associated controls, • Maintain van stock and accurate records of completed work Key Skills & Experience • Technically strong, organised, and takes real pride in doing things properly., • Proven experience in domestic boiler servicing and fault-finding, • NVQ Level 3 in Gas or equivalent, • Current CCN1 and CENWAT qualifications, • Excellent problem-solving and communication skills, • A positive, friendly approach and commitment to great customer care, • Full UK Driving Licence The Benefits • Fully equipped van and fuel card, • Mobile phone and full uniform, • Safety equipment provided plus ongoing training, • BUPA Employee Assistance Programme, • Company events and genuine career development opportunities If you're a Gas Safe Engineer who wants to be part of a professional, supportive and well-respected local business, we'd love to hear from you. Apply now!

About frank green At frank green, we’re on a mission to create beautifully designed, innovative, and sustainable products that eliminate single-use plastic. But we’re not stopping there. We’re building a global movement that changes the way people think about consumption, one reusable product at a time. We are an Australian based business, with growing success in North America, Asia and EMEA. Our beautiful products are now found in millions of homes around the world, and our team is the driving force behind that growth. We’re creative, passionate, and always pushing the boundaries of what’s possible, from product design to brand storytelling and engagement with community. Right now is an incredibly exciting time to join frank green as we scale our brand globally taking an already loved brand and turning it into an enduring cultural icon. Your New Role As our London based Customer Supply & Experience Manager, you’ll take the lead on developing and managing all aspects of ensuring our customers receive our beautiful products efficiently, accurately and always in showcase condition. Reporting to our UK Managing Director, you’ll work closely with with local and global stakeholders to ensure we plan and develop processes to help achieve our business goals. You will work very closely with our 3PL to guide and support them in their critical fulfilment responsibilities. Your Day to Day Supply Chain Management: • Aligning with our UK 3PL, develop and implement supply chain strategies that align with company goals and enhance operational efficiency., • Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions., • Design and implement customer experience initiatives that drive satisfaction and loyalty throughout the supply chain process., • Act as the primary point of contact for customer inquiries related to supply chain issues, ensuring timely and effective resolutions., • Work closely with sales, marketing, and logistics teams to ensure alignment and effective communication regarding customer needs and operational capabilities., • Utilize data analytics to assess operational performance and customer experience, generating reports for senior management., • Identify key performance indicators (KPIs) and create dashboards to monitor progress and drive decision-making., • Lead process improvement initiatives focused on efficiency, cost reduction, and customer satisfaction., • Stay updated on industry trends and best practices and customer experience strategies. What You Need • Strong leadership abilities and project management skills., • Ability to thrive in a fast-paced, dynamic environment., • Customer-focused mindset with a passion for delivering exceptional service., • Strong knowledge of supply chain processes, logistics, and inventory management., • Exceptional analytical and problem-solving skills, with a data-driven approach to decision-making., • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams., • Advanced systems & processes skills (setup/develop and maintain), • 8+ years of experience in supply chain management, logistics, customer experience, or a related field., • Experience in Netsuite ERP preferred, • Extensive experience working directly with customers, • Trained in supply chain management software and data analysis tools The Perks • Hybrid working environment, • Generous team discount on all frank green products, • Opportunities to grow your career in a fast-moving, purpose-led brand, • Birthday leave, take the day off to celebrate you!, • Generous parental leave, • Health Insurance and Retirement Plan benefits Our Culture At frank green, we believe diversity makes us better. Our team is creative, pragmatic, and driven by the mindset that "anything is possible." We love what we do, the impact it has, and we bring passion, creativity, and energy into every project. We're always growing, learning, adapting, and having a lot of fun along the way. We’re here to do great work, and do it with purpose. Next Steps Hit apply to submit your application. Every application we receive is reviewed by a real person, no bots, no algorithms. We aim to get back to every candidate via phone or email within 5 business days of receiving your application. We can’t wait to meet you.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. WHAT YOU’LL DO: • Provide Level 2 technical support to clients, promptly addressing their inquiries and concerns with integrity and expertise., • Offer mentorship and expert advice on our software's functionalities, features, and optimal usage, ensuring clients improve their potential., • Resolve intricate technical issues pertaining to our product, advancing intricate cases as needed for efficient resolution., • Assist clients in seamless API integration, furnishing comprehensive documentation and hands-on support for smooth implementation., • Collaborate closely with internal teams, including developers, product managers, and QA, to drive ongoing enhancements and ensure exceptional customer satisfaction., • Bachelor's degree in Computer Science, Information Technology, or a related field., • A minimum of 5 years of experience in technical support, • Strong knowledge of API integration, RESTful APIs, and API troubleshooting., • Proficiency in scripting languages such as Python, JavaScript, or Bash., • Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues., • Exceptional communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users., • Strong customer service skills and a commitment to delivering a high level of client satisfaction., • Ability to work independently and as part of a team, managing multiple tasks and priorities. Do Your Best Work • The opportunity to build in a fast-paced start-up environment with experienced industry leaders, • A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning., • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team., • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in., • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team, • Competitive salary, bonuses, and equity, • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support, • Employee giving match, • R&R days so you can rest and recharge, • Generous wellness reimbursement and weekly onsite & virtual programming, • Generous vacation policy - work with your manager to take time off when you need it, • Industry-leading parental leave policies. Family planning benefits.

Position: Student Success Tutor Pay: £28,000 Per Annum Employment Type: Full-time Location: London About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential. Purpose of the Role: The Student Success Tutors will primarily focus on student retention and satisfaction by offering outstanding first-hand support for their academic needs. This student-centred role coordinates with the many queries of students enrolled in our programmes. Workshops and other teaching-related activities may be included. The SSTs are also responsible for communicating with students daily with a problem-solving and proactive attitude to instil confidence in their studies at Elizabeth School of London. Main duties and responsibilities: The Student Success Tutor will serve as an adviser to a set number of students, guiding and directing them toward success. They will liaise between students, ESL lecturers, and other team members. The Student Success Tutors will assist students with their academic needs and inquiries and schedule one-on-one sessions to clarify any issues or questions. The SSTs will help students with their submission dates and links and elucidate the components of mitigating circumstances. If students require further assistance, the SST will consult with the student service/support team and the senior academic team to obtain clear instructions on the help needed. The SSTs will ensure that students receive the necessary support for their academic progress and that student retention is maintained. Essential: • Provide guidance to students regarding the support available to them when required., • Engage in the interests and enthusiasm of students, inspiring them to learn., • Support students in building relationships with other students and staff members, fostering a sense of belonging to the school's community., • Enable students to take responsibility for and become partners in their learning, academic progression, and achievement., • Develop appropriate methods and resources for teaching and learning support concerning lectures, tutorials, and seminars, including online classes., • Monitor student progress, providing support, including advice on study skills, as required., • Analyse student difficulties, recommending instant support to resolve issues or referring to one as appropriate., • Recognise mitigating circumstances, deferral processes, and other academic, • regulations to ensure students receive precise support and suggestions based on their situation and needs., • Provide essential academic support to students, both inside and outside the classroom., • Help students to find appropriate learning resources., • Recognise and report academic and IT-related matters that might benefit from a preventive resolution., • Monitor student attendance on a session-by-session basis and take support from the student service/registry support team to identify any potential risk., • Ensure the students are engaged and continuing their studies by overcoming any barriers., • Work closely with the registry support and student support team to develop a multidimensional support system for the students., • Work with the academic team to contact all students who have not submitted assessments and refer them to the retention team if applicable., • Take responsibility for administrative duties such as personal tutoring, examinations and assessments., • Be proactive in identifying any escalating areas of risk to the student experience or institutional reputation., • Actively participate in enrolment and induction processes to develop a strong link with the students from the first moments of their journey at ESL., • To support all learners to ensure retention, attainment, achievement and progression targets., • Providing support to students and refer to Student Services or Additional Support for specialist help and advice if required., • Dealing with student misconduct or academic neglect in liaison with the exam department., • To abide by ESL policies and procedures., • To undertake training including qualifications appropriate to the tutor role, • Analysing the progress of the submissions, late submissions and resubmissions, • Participating proactively in training and development, including qualification development required in the job role., • Communicating effectively in person, on the telephone and in writing with students and staff. Working effectively with students both one-to-one and in groups, • Maintaining appropriate relationships and professional boundaries with students and SSTs, • Working effectively with other staff members in ESL to identify and meet students' learning and welfare needs., • Ability to work on own initiative., • Working in line with ESL Values of Student Focus, High-Performance, Respect, Openness, and Honesty., • Contributing to the provision of a welcoming and supportive environment for students, • Contributing to the team and respecting other members of the team as individuals, • Working effectively in a student-focused environment., • Responding to all enquiries when needed via email/over the phone, or face-to-face., • Providing the students with all the learning support when needed., • Helping students to find learning-appropriate resources., • Ensure the students are engaging and working with the academic team to fulfil their responsibilities. Desirable: • Arrange to provide contact details to the student during registration., • Actively participate in face-to-face or online induction activities., • Retain records of meetings or other means of contact with the student following Data Protection legislation and University guidelines., • Arrange to meet or have contact with their tutee at least once per semester., • Be familiar with the services available within and outside ESL (e.g., Student Support, Library)., • Direct students to appropriate academic colleagues when additional program support is needed., • Monitor the student's progress and direct them to appropriate individual support if their progress is unsatisfactory., • Respect the student's right to confidentiality, obtaining their permission should it be necessary to discuss the student's circumstances with others; (in certain exceptional circumstances, disclosure may have to take place against your wishes to avoid significant risk)., • Direct the student to appropriate support for the development of study skills., • Respect the student's right not to seek or accept support or guidance, even though this might be disadvantageous to their progress., • Act as an advocate for the student where appropriate and contribute to requests for references., • Comply with the School's Equality and Diversity policy when undertaking all activities., • Undertake appropriate professional development to benefit their role. Skills and Qualifications: • Bachelor’s degree from any UK recognised university and minimum 1 years of experience in working at any HEI environment in teaching or academic support role., • A clear idea about how the academic team works at HEI., • Good understanding of current practice and developments in own discipline., • Understanding of evidence-led/practice-based teaching and its implementation in teaching and learning practice., • Able to work as part of a team and independently as required., • Able to coordinate and prioritise a range of activities effectively., • The candidate must be flexible, approachable, and helpful with a strong customer service ethic as well as willing to go the extra mile to provide the best environment and supports to the students., • Experience in tutoring and/or providing support for the academic experience of students., • Ability to work under pressure and to deadlines., • Collegiate approach to work., • Ability to work effectively and courteously in a team of academic staff., • Ability to adapt to a flexible approach to the demands of a busy college/department to accommodate changes in priorities when required. Benefits: • Annual leave (7.2 weeks including bank holidays), • Workplace pension scheme., • Company Sick Policy, • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Technical Architect (SC Clearance Required) Job Type: Permanent Location: London (Onsite) Number of hours: 40 hours per week – full time Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve. Our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities., • Work closely with the range of teams within the business to bring products to life. The Role • Should own the Architecture responsibility (end to end), Designing complex On premises and cloud solution., • Overall governance of Azure Infrastructure and Platform., • Design and Architecture knowledge for Azure Landing zone., • Closely working on IAAS and Platform projects aligned with different support teams, Technical Architect, Security Team, Service Manager through a DevOps board., • Management of Azure Landing Zone subscription hosting Infrastructure components., • Migration of Application Workload from Legacy Management group and Subscriptions to Azure Landing Zone management group and subscriptions., • Deliver Server using CIS hardened image for 2019/2022, App Services, SQL Managed Instance, SQL Database Server. Ensure high availability of services., • Deliver secure way of network routing using Application Gateway, Azure Firewall, Network Security Group., • Design and Configuration of point-to-site and site-to-site for high secure VPN connectivity from end user’s device and Sizewell C various offices and sites., • Configuration of Data Lake storage, ensuring security hardening. Compliance of backup and restoration., • Integration of IAAS, PAAS and SAAS application with Microsoft Entra ID (AAD) for secure access through SAML SSO., • Maintain the lifecycle of Enterprise Application and App registration certificate., • Closely working With Security Architect and Team to adhere zero-trust architecture by securing server policy, group policy, defender etc., • Tenant security – DDOS, Azure Firewall policy creation and maintain of Application, Network rule along with IDPS to ensure all the inbound/outbound traffic managed via AZFW., • Password management, disk encryption management through Azure Key Vault limiting access. Working with Vodafone network team and Site IT to ensure smooth go-live of new Sizewell C sites and ensure internet and print functionality., • Closely working with Lead Architect, Technical Architect to review the design and implement resources based on the approved design., • Third party vendor Management mostly Microsoft Azure Support. Working with TAM and dedicated Solution Architect to ensure new features and updates are discussed and implemented based on requirement., • Working with many different support organizations carrying out Auditing, Costing, Governance etc ·, • DevOps and IAC ( Terraform ) Key responsibilities: • A good understanding and exposure to Microsoft enterprise services frameworks and practices, • The role must have strong on premises and Cloud Integrations skill, • Good understanding of competitive technologies to properly assess feasibility to integrate with customer solutions and understanding of Agile life-cycle, • Should be Core On premises, Azure Solution Architect and have high experience in solution designing., • Should have excellent communication skills, the role is to work along with customer, understand their business/technical requirement and design Domain Merger, Identity management, solutions which is best suited for the environment, • Should be well versed in creating issue documentation and technical FAQs, • Experience in architecting significant infrastructure and must have worked as Azure Technical Architect, • Good overall understanding of IT infrastructure design, IT operations and Experience in developing High Level and Low-Level Designs to meet Customer requirements, • Leading technical workshops, decision meetings, collaborative sessions, and deliver executive briefings related to the project., • Good Knowledge on Windows 2016, Windows 2019 Server Operating Systems, • Provide guidance based on best practices through projects lifecycle and/or plan, manage migrations and implementations of cloud architecture, including hands-on deep dive when required., • Leading the teams during Major Incidents and provide recommendations on fastest path to the major incident recovery or supporting technical delivery teams with root cause analysis for Major Incidents, • Experience of working on both SAFE / AGILE project delivery Your Profile Essential skills/knowledge/experience: • MS Azure solution architect certified, • Strong knowledge on designing azure infrastructure and platform., • Designing expertise on Azure landing zone using DevOps, Github and Terraform., • Strong Expertise on Azure and Cloud network, • Facilitate and lead client configuration planning meetings and articulate pros & cons of design/architecture decision across a wide spectrum of factors, • Experience with PowerShell, • Strong working experience on Windows Servers 2019, 2022, • Good to have hands on working experience upgrading Windows server operating system., • Certification and Experienced Architecture Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Customer Feedback & QA Specialist Hybrid Working | £28,000 – £31,000 DOE | London Bridge We’re looking for a Customer Feedback & QA Specialist to join our Customer Care team and help ensure we deliver excellent outcomes and service standards for our customers. Reporting to the Customer Feedback & QA Lead, you’ll support quality assurance and feedback processes, handle complaints, and contribute to compliance and regulatory activities. Key Responsibilities • Investigate and respond to informal and formal complaints, • Carry out quality assurance checks across multiple channels, • Prepare case files for the Financial Ombudsman Service (FOS), • Manage DSR requests within required timeframes, • Investigate and resolve potential sanction matches, • Collaborate with the Compliance team on key topics, • Stay informed on FOS decisions and share insights with colleagues, • Support team members with customer-related queries, • Occasionally assist with Customer Fulfilment (phone, email, live chat) About You • Experience in a customer service or quality assurance role, • Proven ability to handle regulatory complaints in an FCA-regulated environment, • Strong communication and problem-solving skills, • Committed to delivering excellent customer experiences, • Familiar with Treating Customers Fairly principles, • Analytical and detail-oriented Desirable • Understanding of the insurance sector and its challenges, • Comfortable working in a fast-paced, evolving environment What We Offer • Hybrid working with office days at London Bridge, • Learning resources, mentorship, and tailored development, • Private healthcare, gym discounts, and wellbeing support, • £28,000 – £32,000 DOE, • Overtime allowance (including Saturdays and bank holidays on a rota), • 10% annual performance-related bonus, • 25 days annual leave

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: We are looking for a client-facing Signavio Business Process Solution Specialist to join our consulting team. This role is pivotal in helping clients design and build their enterprise process architecture, including taxonomy and governance structures, while enabling effective use of the Signavio toolset. You will work closely with stakeholders across clients businesses to drive adoption, ensure quality, and support transformation initiatives. Duties/Responsibilities: • Lead or support client engagements focused on process design, taxonomy development, and governance modelling using Signavio., • Facilitate workshops to define process hierarchies, naming conventions, ownership models, and lifecycle governance., • Enable and train client teams on the use of Signavio Collaboration Hub and Process Manager., • Support the setup and configuration of the Signavio workspace, including folder structures, user roles,SSO and approval workflows., • Act as a trusted advisor to clients on best practices for process documentation, collaboration, and governance., • Collaborate with internal and client teams to ensure alignment between business objectives and process architecture., • Monitor adoption and usage of the Signavio suite, providing insights and recommendations for continuous improvement., • Contribute to internal knowledge assets, accelerators, and reusable templates for process design and enablement., • Familiarity with Signavio Process Insights and Process Intelligence for process mining and performance analysis. Required Skills/Abilities: Technical: • Proficiency in Signavio suite, • Understanding of BPMN 2.0 modelling standards., • Integration with CALM, • Setting up SSO with variety of IDP’s, • Excellent verbal and written communication skills., • Strong interpersonal and customer service skills., • Exceptional analytical and problem-solving abilities., • Results-driven mindset., • Ability to work in virtual teams across time zones., • Self-motivated with a desire to learn and tackle new challenges., • Intellectual curiosity for technological innovation. Education and Experience: • Significant experience with SAP Signavio, • Considerable experience with S/4HANA, • Experience in business process management, process modelling, or digital transformation. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Priorities your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favorable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Your life at ITC Infotech:- • Lead major parts of our client’s projects as a Solution Architect for Product Lifecycle Management (PLM), • Define client specific solution architectures for PLM with focus on the processes and the application of PLM or on technical implementation., • Analyze customer requirements, design, and specify the solutions and ensure their successful implementation., • Ensure quality through appropriate methods and software engineering processes., • Design standardized solution components as part of the portfolio of Services Divison, • Support the further development of Services methods and strategies in the area of PLM., • Identify potential new projects with clients and support acquisition of this new business., • Support of sales and marketing activities of Services for strategic customers. Your background:- • Educational background in Engineering/Industrial Engineering or Computer Science/Mathematics or Physics (Bachelor’s or master’s degree), • 4+ years of experience in business process or IT consulting e.g., as Solution Architect, Business Analyst, Software Developer or in technical project management, • Specific PLM industry knowledge, e.g., from the automotive industry, automotive supplier industry, aerospace, medical technology, electronics & high-tech, mechanical and plant engineering, etc., • Experience in designing, configuring, or customizing enterprise PLM solutions., • Able to work autonomously and focus on goals., • Experience in leading software integration projects, • Knowledge of IT architectures related to PLM (client-server, cloud, SaaS, ...), software development, interfaces, and database systems., • Customer service-oriented, • Experience in conducting and managing workshops., • A career in a new and expanding business unit and an individual development plan., • Broad responsibilities in the design of PLM solutions and their implementation in international teams, • Work from home and - as needed - at customer sites., • A company car or a comparable mobility package as well as a smart phone, • An insurance package. Your X-Factor • Work ethic: You are a consummate professional., • Aptitude: You have an innate capacity to transition from project to project without skipping a beat., • Communication: You have excellent written and verbal communication skills for coordination across projects and teams., • Impact: You are a critical thinker with an emphasis on creativity and innovation., • Passion: You have the drive to succeed paired with a continuous hunger to learn., • Leadership: You are trusted, empathetic, accountable, and empower others around you. Who We Are? ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

@Druce is evolving, and we’re recruiting for the best in the market to be part of the journey. As we continue on our growth journey, we are recruiting for our Kensington branch! As the only 200 year old “start up” in London, we get it – we’re not like the rest. That’s why we need people like you (committed to action and highly ambitious) to join us as we develop a market leading platform. By offering our clients full property service from new homes to management, we have strong objectives to position ourselves at the forefront of the London market. We are only just starting to unlock the potential of what @Druce is capable of, and our Customer Solutions Advisor is going to help us achieve this together. These roles are highly valuable to our success, and we are incredibly excited to introduce this opportunity to the market. The role With a passion for customer solutions and naturally curious nature, the Customer Solutions Advisor will work closely with their team to provide support and an unwavering commitment to our clients. This is a branch based role supporting both sales and lettings through the following: • Provide the initial greeting for any new and existing customers entering the branch., • Up-sell/cross-sell our products to all customers engaging with @Druce (e.g. insurance, mortgage etc.)., • Manage office operations and provide administrative support to the sales and lettings teams, • Maintain office schedules and coordinate appointments and meetings, • Respond to enquiries via phone, email, and in-person, providing timely and accurate information to customers, clients, and colleagues, • Understand the requirements of inbound clients and qualify leads, • Ensure all incoming leads are created and updated in the CRM database, • Carry outbound calling from the Druce branch database to generate leads for MAs, • Manage and maintain office inventory, supplies, and equipment, ensuring the office is fully stocked and functional, • Coordinate with external vendors and contractors, such as cleaners, maintenance technicians, and IT support, • Manage incoming and outgoing mail, including sorting and distributing mail, packages, and deliveries The person @Druce we’re different – and that means we attract different people. Our people are highly accountable, take action and always demonstrate a customer first approach. We don’t sit back and wait for the change; we make it ourselves – that’s what sets us apart. We are looking to enlist people who embody this through: • Experience in a customer service or sales environment, • A bachelor’s degree with relevant qualifications preferred but not necessary, • Excellent communication skills and able to connect with clients, both in-person and over the phone, • Highly motivated to provide the best customer service and develop relationships over the long term, • Strong work ethic with a systematic approach to Sales, • Highly ambitious individuals who want to develop and succeed in the world of real-estate What’s in it for you? Aside from an opportunity to embed yourself in the exciting developments we’re working on @Druce, this is an exceptional opportunity to set yourself apart from the standard real estate journey. However, we truly believe the success of what we’re doing is underpinned by our people, and with hard work comes reward. So, what’s in it for you? • Above market basic salary, • Commission on leads and referrals, • Generous annual leave, increasing annually with tenure As an equal opportunities employer, Druce is committed to the equal treatment of all current and perspective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identify, or marriage and civil partnership. To apply, click the link to get started!

Purpose of Role: At Pimlico Plumbers, we're not just London's largest independent servicing and maintenance company, we're also leaders in driving sales through top-tier customer service. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our services and the effectiveness of our sales strategies. As part of the Neighbourly family, we now have even more resources and broader opportunities for career growth in the service industry. As a Contact Centre Deputy Manager, you will play a key role in supporting the day-to-day operations of the contact centre, working alongside Contact Centre Managers to ensure the achievement of key KPIs around handle rate, conversion, and job despatch. Key Responsibilities: • Collaborate with Contact Centre Managers to ensure smooth job allocation and despatch, supporting engineers and customers by assisting with job board updates, job ticket administration, and answering queries from engineers and booking coordinators., • Answer phone calls from customers and engineers as required, ensuring that target handle rates are consistently met., • Cover for Contact Centre Managers when needed, maintaining a proactive and professional approach to all calls and queries from both engineers and customers., • Support the achievement of all call centre KPIs, assisting in the conversion of calls and handling complaints in a professional and effective manner., • Assist engineers with diary management and query resolution, ensuring that their operations run smoothly. Experience: • At least 2 years experience leading daily contact centre operations by collaborating with managers to ensure efficient job allocation and despatch, maintaining real-time updates on job boards and ticket administration., • Proven success delivering high-quality customer service., • Acting as a reliable point of contact during managerial absences, professionally handling escalations and maintaining continuity in service delivery., • Contributing to KPI achievement by assisting in call conversion efforts and resolving complaints with empathy and efficiency., • Fostering a positive team environment by promoting high morale, engagement, and collaboration across the contact centre staff. Critical Success Factors: • Maintain customer phone call handling service levels at or above agreed levels., • Achieve overall contact centre conversion at or above the required level., • Minimise engineer query calls to the contact centre regarding team jobs., • Maintain high morale, team spirit, and staff engagement among all team members. About us: Neighborly (yes without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown to be the world’s largest home service company, delivering premium service experiences across homes and businesses, primarily through franchising. In 2010 Neighbourly entered the UK market with the focus of acquiring and developing premium brands within the home service industry. In the 14 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands with over 4,000 frontline staff. Gaining a strong reputation for investment and franchisee development consistently growing year-on-year. Our Brands: • Pimlico Plumbers London, • Drain Doctor, • Bright & Beautiful, • Countrywide Grounds Maintenance, • Dream Doors, • Greensleeves Lawn Care

Fire & Security Role: Are you a Project Manager / Fire Systems Accounts Manager working to maximise profitability on all existing and new client, project opportunities in line with company targets? Paying up to £45k What can you expect as an employee: • Company provided vehicle, • IT Equipment, • Mobile Phone, • Tools, • PPE, • Competitive Salary & Benefits The ideal candidate would have: Core Skills: Good communicator, approachable with a positive attitude. Customer service focussed. Organisation skills, such as time management and prioritising. Applies a problem-solving approach, taking accountability for own actions. Technical Skills: Strong IT skills. Knowledge of BS5839. FIA Units 1,3 & 5 About the role: Project Managers deliver and maximise profitability on all existing and new client, project opportunities in line with company targets and expectations. Ensure compliance with industry standards and excellent customer service. • Provides excellent customer service by establishing the customer's needs, working efficiently and productively to plan and implement the agreed schedule of work., • Attends site to survey and assess the design requirements., • Negotiate with suppliers to ensure that you are getting the best prices., • Collaborate with subcontractors, Regional Operations Managers and FSM to organise and arrange completion of works., • Learn and maximise the use of the company ERP system., • Communicate frequently with clients to ensure that they are kept up to date with the project., • Builds strong, professional relationships, ensuring client projects are delivered on time and uphold our high standards., • Request purchase orders for subcontractors and parts, • Monitor shipped parts to subcontractors on the company ERP., • Invoice customers for projects and act as first level contact for customer debt collection., • Builds strong, professional relationships with customers, suppliers, and internal personnel from other departments., • Upholds health and safety requirements, always working safely, with the correct PPE, uniform and equipment required for the assigned work., • Liaises with QHSE Manager for quality audit purposes, calibration of equipment and checking understanding of monthly health and safety Toolbox Talks., • Leads by example adhering to Company Values; Respect & Diversity, Professionalism, Customer focus, Innovation, Simplicity. Don't miss out on this exciting opportunity to join the team and make a difference in the fire and security industry. Apply today and take the next step in your career!

🚨NEW OPPORTUNITY‼️ Role: Insurance Broker / Protection Advisor Location: London/Essex Tenure: Full-Time | Hybrid Proper Recruitment are delighted to be working with a growing brokerage in Essex, seeking a motivated Insurance Broker / Protection Specialist to provide tailored protection advice (Life, Critical Illness, Income Protection, Home/Buildings & Contents) to individuals, families and company directors. You’ll thrive in a fast-paced, target-driven environment, delivering outstanding service while helping clients secure financial peace of mind. This role is hybrid working role. Responsibilities: • Consult with clients to understand their protection needs, lifestyle and financial goals, • Provide whole-of-market or panel-based advice across Life, CI, IP and Home/Buildings & Contents insurance, • Prepare quotes, comparisons and clear recommendations aligned to client requirements, • Ensure full compliance with FCA/network guidelines and internal procedures, • Maintain strong product knowledge and keep up with industry changes, • Build long-term client relationships through exceptional service and timely follow-up, • Achieve and exceed personal and team-based sales targets and KPIs, • Maintain accurate records; submit applications via CRM and insurer portals, • Handle policy amendments, renewals and post-sale client queries Requirements: • 1–2+ years’ experience in insurance, financial services or protection sales (ideally advised), • Strong knowledge of Life, Critical Illness, Income Protection and Home insurance products, • Excellent communication, rapport-building and objection-handling skills, • Target-driven, self-motivated; able to work independently and as part of a team, • Familiarity with FCA requirements and working in a regulated environment, • Confident using CRM systems and insurer portals, • CeMAP, R05 or equivalent qualifications (or ability to trade) Benefits: • Competitive base salary with generous commission structure, • Access to high-quality, warm leads from established mortgage businesses, • Ongoing training, CPD and support from experienced team leaders, • Clear career progression and support towards industry qualifications, • Flexible working options (office-based/hybrid subject to experience), • Supportive, team-oriented culture focused on integrity and customer outcomes, • Pension, • Competitive Holiday Entitlement, • HR & Wellbeing Services, • Company Events / Mentoring & Coaching, • Hybrid Salary: • £30,000–£35,000 base + commission [OTE £75,000+] If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll be working hand in hand with our developers to reproduce the issues you find and develop permanent solutions to prevent them in the future. Your Impact • Respond to user-reported issues in adherence to established Service Level Agreements, • Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions, • Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise, • Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix, • Provide timely feedback into the development process on customer-reported product problems, • Document actions to effectively communicate information internally and to customers, • Facilitate root cause investigations and manage the implementation of corrective and preventative measures Qualifications • Previous experience with Endpoint Security software is required, • SIEM experience, including -, • Deep understanding of how SIEMs works, • Experience in creating custom collections and data parsing, • Experience in creating complex correlation rules, reports and dashboard, • Experience in integration and implementation of SIEMs, • Experience working with EDR tools, • Experience with strong communication and customer service skills, • Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols, • Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging), • 4+ years of experience as a Support Engineer, • Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction., • Excellent written and verbal communication skills, • Strong customer advocacy skills and experience, ability to work in difficult customer situations, • Knowledge of Cloud infrastructure a plus, • Experience in incident response a plus, • Experience with scripting a plus The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new ones, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $xxx/yr - $xxx/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found ___. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

🚨NEW OPPORTUNITY‼️ Role: Mortgage Administrator Location: Essex Proper Recruitment are delighted to be working with a successful mortgage brokerage in Essex who are looking for an experienced Mortgage Administrator to provide support to clients within a fast-paced and busy customer focused role. The ideal candidate will be confident, have enthusiasm, be a team player, have excellent communication skills and comfortable on the phone to clients. Must have an understanding of mortgages and the property purchasing process. This is an office based role Monday - Friday during probation [3 months] then will become Hybrid. Responsibilities: • Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor, following these up with the relevant broker to ensure a response has been issued., • Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications from start to finish as quickly and seamlessly as possible, • Ensure our customer service database is kept up to date and all information held is accurate and that team members are also keeping the systems up to date/correct, • Keeping clients updated on the status of their application(s), ensuring every step of the customer journey is as clear and stress free for the client as possible, • Inputting cases on to our system, ensuring all details are accurate and all documents have been received in line with our compliance policies, • Experience in the mortgage broking industry vital, • Excellent written & verbal communication skills, • Meticulous with a keen eye for detail, • Positive & enthusiastic attitude with the ability to prioritise our customers’ needs and requirements at all times, • Ability to work under pressure and problem solve, both independently and as part of the team, • Computer literate and familiarity with Microsoft office, • Well organised with excellent time keeping, • Pension, • Competitive Holiday Entitlement, • Flexible working hours, • HR & Well Being Services, • Company Events, • £30,000 - £35,000 If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact • Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices, • Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction, • Triage and resolve technical issues via ticketing systems, phone, and remote sessions, • Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams, • Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions, • Share insights from customer interactions to improve our product and support experience, • Document troubleshooting steps and resolutions clearly for both internal and customer use, • Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements 🔒 Due to the nature of this role and the customers we support, candidates must either: • Have lived in the UK for the last 5 consecutive years, or, • Hold British Citizenship, • This is essential to obtain UK Security Clearance and is a strict hiring requirement., • Demonstrated ability to troubleshoot and resolve complex issues across varied environments, independently and effectively, • Experience with cloud-native technologies: Kubernetes, Docker, Linux, AWS, Azure, GCP, CI/CD, Terraform, Ansible, Serverless, and container registries, • In-depth understanding of public cloud platforms and deployment best practices, • Strong knowledge of network protocols (TCP/IP) and security practices (IPSec, SSL-VPN, NAT, GRE), • Hands-on experience with cloud infrastructure operations and troubleshooting customer tech stacks., • Familiarity with SIEM tools, vulnerability management, malware analysis, and firewall configurations, • Ability to communicate complex technical solutions to a wide range of audiences, both technical and non-technical, • Skilled in Python, JSON, YAML, Bash, or other relevant scripting languages, • 3–5 years of experience in Technical Support, or similar hands-on roles, • Bachelor’s/Master’s degree in a technical field or equivalent practical/military experience Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Associate Director – Building Surveying at SRVO Location – Hybrid working – London Working Hours – 37.5 hours per week, 0900 – 1730 Monday - Friday Salary – Competitive About SRVO: SRVO is a Chartered Surveying and Property Consultancy, providing a full range of surveying, project and consultancy services, along with Risk Assessments throughout the UK. SRVO supports both the commercial and residential sectors, we are proud of our great reputation and the relationships built with our clients over many years. Our mission is to transform the property landscape with safe and sustainable solutions. At SRVO, we set up people to succeed, giving them the tools and support that they need to do so. This includes providing our people with a clear path to career development and a broad variety of experience, whilst also providing technology and tools that enable them to flourish. We recognise the individual capabilities and contributions of all our people as we do this, in a supportive environment where wellbeing is prioritised. We foster an ambitious environment, where people strive to improve and be challenged whilst also enjoying the work that they do. We are open and clear regarding reward and seek to deliver a leading approach that recognises great people. SRVO are an Odevo Group Company. Benefits: • 25 days annual leave for work-life balance., • Car allowance., • Hybrid and flexible work opportunities., • Financial support for personal development., • Opportunities for career growth., • Employee Referral Scheme for potential bonuses., • Discretionary Bonus. Job Description: Join a rapidly growing property company at the forefront of the real estate market. The Associate Director is required to lead a small team of Building Surveyors located in the south, under the direction of the Building Surveying Director, to undertake in the delivery of core services offered by the company primarily within the residential market. Job Responsibilities: • Management and motivation of a small team of remote based Building Surveyors in the delivery of consultancy services to internal and external clients to contribute to the overall fee income and increased profitability for the business., • Developing and improving the performance of the team; formulating and implementing growth plans for the expansion of the department., • Managing the recruitment, supervision and development of staff within the team., • Proactively marketing the services of the department to the wider business to ensure future projects are awarded to the team., • Providing advice on building defects across the full range of property types and ages., • Preparing Preventative Planned Maintenance Reports and budget costs and advising clients on planned maintenance matters., • Acting as Project Manager/Contract Administrator on projects ranging in value from £50k to £3m+. Dependent on the size and complexity of each project you may work alone or lead a professional team., • Where appropriate, act in the Capacity of Principal Designer, including preparing PCI packs, review of CPP’s preparing H&S files for CDM Regs 2015., • Experience of and a good understanding of the BSA Building Regulations Principal Designer [BRPD] for HRB’s., • Undertaking Building Reinstatement Cost Assessments., • Completing building condition surveys on commercial, retail, industrial and residential premises., • Completing Building Height Surveys and Structural Appraisals for Building Safety Reports relating to the Building Safety Act 2022., • Experience of Monitoring or Project Managing cladding remediation type projects would be an advantage., • Preparing Schedules of Dilapidations negotiating claims and providing general advice to Landlords and Tenants., • Providing Party Wall advice to Building and Adjoining Owners (desirable but not essential)., • Generally, assist in company initiatives and lead where required, including business development, improvement of services, CPD’s and training, and mentoring of junior staff and APC Candidates. Experience and Key Skills: • A commercially minded team leader to develop and enhance our surveying function., • This is a great opportunity to be responsible for a business unit with instant impact and achievable results., • Have the ability to identify opportunities and build relationships with client contacts with proven business development skills., • Experience of managing a team or have aspirations to step up into a management role., • Whilst not essential having experience of the residential property management industry would be an advantage., • Have detailed knowledge of various forms of construction, building pathology and relevant legislation including fire related legislation., • Manage your own workload, utilising other members of the team where appropriate to assist you., • Ability to deal confidently and professionally with a wide range of people including clients, property managers colleagues, and contractors both by phone, video, email and face-to-face., • Strong organisation skills and ability to self-manage time and meet reporting deadlines., • Be a ‘self-starter’, able to work effectively remotely and independently, and manage their own workload and pipeline of work., • IT literate in MS programs, including Word, Excel, Outlook., • Good verbal and written communication skills, including spelling, grammar., • Strong team working skills., • Professional and courteous customer facing manner, and commitment to excellent service., • Must hold a valid clean UK Driving Licence., • AutoCAD ability desirable. Qualifications: The role holder will have the following: • MRICS qualified with a minimum of 5+ years PQE, • Building Surveying Degree from a UK institution and completed a RICS accredited BSc Course. Minimum grade achieved 2:1. In addition to the above the role holder will be willing to formally complete: • DBS check (in date), • CSCS Card (in date), • Additional training as and when required to maintain and develop skills relevant to the companies services (paid for by the company)

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Data Solution Architect is a senior role within the Data Management Practice with responsibility for the design of Selective Data Transition / Transformation (SDT) related solutions that meets the needs of our customers. You will work alongside the practice management and SDT / Data teams solutioning and overseeing projects, from early advisory & pre-sales stages to delivery and aftercare. Duties/Responsibilities:- Engage closely with your Data Management colleagues, the internal and external project teams and occasionally 3rd party solution providers to design, implement and quality assure our latest inhouse Data Migration technology, the Natuvion DCS tool and related offerings. This will include: • Support the fast internal capability & capacity growth of our SDT teams in your role as Data Solution Architect, continuously driving to improve our methodology, knowledge base and delivery speed for existing and new projects., • Work closely with our internal onshore, nearshore and offshore resources, and where required with our 3rd party partners, overseeing quality of SDT delivery according to scope and budget., • Collaboratively support the Data Management leadership at any stage of the, • (pre-)sales and deal review processes in defining future project roadmaps, scope and the commercial offerings for the Data workstream., • Lead and co-ordinate integrated workshops with detail and complexity for the Data workstream., • Jointly with the Data Lead of the respective projects, deliver roadmap, scope and knowledge sessions to customers, ensuring that through the design and lifecycle of the project customers are clear on the journey to leveraging value from their SDT solution., • Act as the Data Migration design authority on the relevant SDT projects in which your area of expertise forms a significant element of the overall solution and generate consulting revenue from such activities., • Adhering to the agreed NTT DATA strategy, engage in self-directed and other learning to keep pace with new SDT technologies and developments to ensure NTT DATA remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge to develop others and make business processes more effective., • Be hands on and be able to support Data Migration Consultants if required., • Be able to lead data stream health check workshops with the projects in area of expertise to identify improvements, both strategic and tactical, and define a roadmap for their delivery if changes are required., • Recognise potential for repeat and extended business with respect to the data service offering by NTT DATA and provide comprehensive input. Support NTT DATA to grow our business by being alert to the customer opportunities that present themselves, including development and escalation of NTT DATA IP opportunities, as appropriate. Required Skills/Abilities: • Strong background in Selective Data Transformation and Data Migration with a demonstrable technical expertise and experience., • Should be adept at technically leading Data Migration teams through complex SAP Data transformation projects, with the goal of always providing real value to our clients., • Able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the solution architecture field of expertise., • Proven and demonstrable track record of successfully delivering customer projects and providing solutions for the resolution of complex architecture projects. Makes solid and reliable decisions in complex environments., • Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT Data locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise., • Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behavior and communication style. Is a role model and ambassador., • Work on delivery projects across our customer base in varied project scenarios: advisory, solution reviews, Proof of Concepts, Brownfield S/4HANA conversions with Data Transformation / Greenfield / AllField / SAP functionality update implementation projects, as well as Carve-Outs / Mergers and Data Quality focused projects., • Contribute to our team and practice capability and growth; develop yourself and mentor our emerging talent community., • Broad ABAP experience with deep knowledge on ABAP based data selection and transformation logic., • Deep SAP table structure knowledge along with a good understanding of SAP high level business functionality., • Non-SAP system / migration experience desirable, but not required. Personal Profile/Experience: • The successful candidate(s) will be able to demonstrate at least 10 years’ consulting industry experience overall with a minimum of 5 of those years spent working within a Selective Data Transition / Data Migration role., • Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and experience in a structured method, thus making it useful and transferable., • Proven and demonstrable experience in SDT solution design and architecture with successful delivery and experience of at least 5 full project lifecycles., • Should be skilled at leading the data related multi-disciplinary teams (including nearshore, offshore and 3rd party), developing and maintaining strong business relationships and managing data teams through complex SAP projects, with the goal of always providing real value to the client., • Proven and demonstrable track record of successfully delivering customer projects and providing solutions for the resolution of complex data projects. Makes solid and reliable decisions in complex environments. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: * • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favorable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

🌍 Location: London 🗣️ Languages: English (fluent), Spanish(Fluent) 📜 Contract: Permanent 37.5h a week, full time, Hybrid Focusing on GB markets and Spanish Market 8h a day, 5 days a week, between 08:00 - 16:00 Join the dynamic field of community Management and customer support with an exciting opportunity offered by Konecta, a dynamic and innovative Consumer Support & Service global firm. Work remotely with our European wide team and provide top-tier support to our client Coca-Cola in European markets. We are the voice of the brand and act as primary contact with consumers to answer their requests regarding promotions, new products, or quality issues. This is a Full time Hybrid position, and you must have some initial Customer Support experience and/or Community Management and speak fluently English and Spanish. This role is Hybrid, with 2/3 days in our beautiful and fun office (Near South Quay/ Canary Wharf). If you’re passionate about customer service and have strong communication skills, this fulltime position is perfect for you. Under the guidance of experienced professionals, you’ll work on diverse customer support projects, exploring concepts like client interaction, issue resolution, service improvement, and customer satisfaction. Gain experience in delivering exceptional customer service, and interact with consumers via LifeChat, Phone, email (Mostly) and Social Media messages, thanks to our platform Sprinklr. Our team collaborates very closely with Coca-Cola’s teams, and most of the work is to answer customer questions and requests online. This team works agile with one of the best work culture and environment offered to young professionals with lots of support, exciting projects and flexibility. Ideal Candidates: • Professionals with a degree in Business, Communications, or a related field., • A first experience as a customer support specialist or in Social Media Community Management with a strong interest in client relations and service excellence., • Effective communicators adept at understanding and resolving customer issues., • Team players who thrive in collaborative environments., • Detail-oriented individuals excelling in fast-paced, service-driven settings., • Enthusiastic learners committed to advancing their customer support skills., • Proficiency in customer support tools and software such as Sprinklr is highly valued., • a fluent level of English and Spanish Your Role: • You are a brand ambassador for The Coca-Cola Company (TCCC), the face of Coca-Cola, acting as the voice of the Company externally and the voice of our consumers and stakeholders internally across Phone, social media, Livechat and email. THIS IS NOT A SALES JOB, you will answer consumer questions and requests regarding a variety of topics, • Provide exceptional customer support to clients through various channels (mainly email or online messages)., • Collaborate with the customer support team to resolve issues and improve service., • Assist in identifying and implementing service improvement initiatives, we love people with ideas!, • Foster a collaborative team environment focused on excellence in customer interactions., • Support in documenting and presenting customer support strategies and outcomes. Konecta Customer support Team is dedicated to exclusively support the consumer experience strategy of its client Coca-Cola. You will be employed by Konecta who will be responsible for all aspects related to the employment contract and relationship. You will be part of an amazing team tasked to drive the consumer experience strategy and transformation for Coca-Cola, covering aspects such as digital marketing & operations, digital commerce, social listening, publishing, data & programmatic, digital experiences and innovation. We are an equal employer and welcome applications from all backgrounds. Join us and start your journey with us today!

🌍 Location: London 🗣️ Languages: English (fluent), Danish(Fluent) and Finnish(Fluent) 📜 Contract: Permanent 37.5h a week, full time, Hybrid Focusing on GB markets and Finnish and Danish Markets 8h a day, 5 days a week, between 09:00 - 17:00 Join the dynamic field of community Management and customer support with an exciting opportunity offered by Konecta, a dynamic and innovative Consumer Support & Service global firm. Work remotely with our European wide team and provide top-tier support to our client Coca-Cola in European markets. We are the voice of the brand and act as primary contact with consumers to answer their requests regarding promotions, new products, or quality issues. This is a Full time Hybrid position, and you must have some initial Customer Support experience and/or Community Management and speak fluently English, Danish and Finnish. This role is Hybrid, with 2/3 days in our beautiful and fun office (Near South Quay/ Canary Wharf). If you’re passionate about customer service and have strong communication skills, this fulltime position is perfect for you. Under the guidance of experienced professionals, you’ll work on diverse customer support projects, exploring concepts like client interaction, issue resolution, service improvement, and customer satisfaction. Gain experience in delivering exceptional customer service, and interact with consumers via LifeChat, Phone, email (Mostly) and Social Media messages, thanks to our platform Sprinklr. Our team collaborates very closely with Coca-Cola’s teams, and most of the work is to answer customer questions and requests online. This team works agile with one of the best work culture and environment offered to young professionals with lots of support, exciting projects and flexibility. Ideal Candidates: • Professionals with a degree in Business, Communications, or a related field., • A first experience as a customer support specialist or in Social Media Community Management with a strong interest in client relations and service excellence., • Effective communicators adept at understanding and resolving customer issues., • Team players who thrive in collaborative environments., • Detail-oriented individuals excelling in fast-paced, service-driven settings., • Enthusiastic learners committed to advancing their customer support skills., • Proficiency in customer support tools and software such as Sprinklr is highly valued., • a fluent level of English, Finnish and Danish is essential Your Role: • You are a brand ambassador for The Coca-Cola Company (TCCC), the face of Coca-Cola, acting as the voice of the Company externally and the voice of our consumers and stakeholders internally across Phone, social media, Livechat and email. THIS IS NOT A SALES JOB, you will answer consumer questions and requests regarding a variety of topics, • Provide exceptional customer support to clients through various channels (mainly email or online messages)., • Collaborate with the customer support team to resolve issues and improve service., • Assist in identifying and implementing service improvement initiatives, we love people with ideas!, • Foster a collaborative team environment focused on excellence in customer interactions., • Support in documenting and presenting customer support strategies and outcomes. Konecta Customer support Team is dedicated to exclusively support the consumer experience strategy of its client Coca-Cola. You will be employed by Konecta who will be responsible for all aspects related to the employment contract and relationship. You will be part of an amazing team tasked to drive the consumer experience strategy and transformation for Coca-Cola, covering aspects such as digital marketing & operations, digital commerce, social listening, publishing, data & programmatic, digital experiences and innovation. We are an equal employer and welcome applications from all backgrounds. Join us and start your journey with us today!

🌍 Location: London 🗣️ Languages: English (fluent), Flemish(Fluent) 📜 Contract: Permanent 37.5h a week, full time, Hybrid Focusing on GB markets and Flemish Market 8h a day, 5 days a week, between 08:00 - 16:00 Join the dynamic field of community Management and customer support with an exciting opportunity offered by Konecta, a dynamic and innovative Consumer Support & Service global firm. Work remotely with our European wide team and provide top-tier support to our client Coca-Cola in European markets. We are the voice of the brand and act as primary contact with consumers to answer their requests regarding promotions, new products, or quality issues. This is a Full time Hybrid position, and you must have some initial Customer Support experience and/or Community Management and speak fluently English and Flemish. This role is Hybrid, with 2/3 days in our beautiful and fun office (Near South Quay/ Canary Wharf). If you’re passionate about customer service and have strong communication skills, this fulltime position is perfect for you. Under the guidance of experienced professionals, you’ll work on diverse customer support projects, exploring concepts like client interaction, issue resolution, service improvement, and customer satisfaction. Gain experience in delivering exceptional customer service, and interact with consumers via LifeChat, Phone, email (Mostly) and Social Media messages, thanks to our platform Sprinklr. Our team collaborates very closely with Coca-Cola’s teams, and most of the work is to answer customer questions and requests online. This team works agile with one of the best work culture and environment offered to young professionals with lots of support, exciting projects and flexibility. Ideal Candidates: • Professionals with a degree in Business, Communications, or a related field., • A first experience as a customer support specialist or in Social Media Community Management with a strong interest in client relations and service excellence., • Effective communicators adept at understanding and resolving customer issues., • Team players who thrive in collaborative environments., • Detail-oriented individuals excelling in fast-paced, service-driven settings., • Enthusiastic learners committed to advancing their customer support skills., • Proficiency in customer support tools and software such as Sprinklr is highly valued., • a fluent level of English and Flemish. Your Role: • You are a brand ambassador for The Coca-Cola Company (TCCC), the face of Coca-Cola, acting as the voice of the Company externally and the voice of our consumers and stakeholders internally across Phone, social media, Livechat and email. THIS IS NOT A SALES JOB, you will answer consumer questions and requests regarding a variety of topics, • Provide exceptional customer support to clients through various channels (mainly email or online messages)., • Collaborate with the customer support team to resolve issues and improve service., • Assist in identifying and implementing service improvement initiatives, we love people with ideas!, • Foster a collaborative team environment focused on excellence in customer interactions., • Support in documenting and presenting customer support strategies and outcomes. Konecta Customer support Team is dedicated to exclusively support the consumer experience strategy of its client Coca-Cola. You will be employed by Konecta who will be responsible for all aspects related to the employment contract and relationship. You will be part of an amazing team tasked to drive the consumer experience strategy and transformation for Coca-Cola, covering aspects such as digital marketing & operations, digital commerce, social listening, publishing, data & programmatic, digital experiences and innovation. We are an equal employer and welcome applications from all backgrounds. Join us and start your journey with us today!

Job Title: Sales and Tailoring Assistant Location: Norton & Sons, Savile Row, London Position Type: Full-time, 5 days a week (including Saturdays) About Us: Established in 1821, Norton & Sons is one of Savile Row’s most storied tailors, known for our uncompromised craftsmanship and commitment to contemporary bespoke tailoring. As our business continues to grow, we are looking for a dedicated Sales and Tailoring Assistant to join our dynamic team on Savile Row. Role Overview: We are seeking a personable, highly motivated Sales and Tailoring Assistant who can help drive sales across our Bespoke, Made to Measure, and Ready to Wear offerings. As well as sales, this role offers the opportunity to help out with the smooth running of the behind the scenes process - helping to ensure that the workshop is working efficiently alongside our head cutter and undercutter and that customer deadlines are being met. This role is central to the client experience at Norton & Sons and will involve building lasting relationships with new and existing customers while maintaining the exceptional client experience we are known for. Key Responsibilities: Sales & Client Relations • Actively pursue and achieve monthly sales targets across all our available service offerings., • Deliver a personalised client service, offering expert guidance across Bespoke, Made to Measure, and Ready to Wear., • Follow through on all sales with detailed clientelling, proactive communication (including email outreach) and a positive sales attitude, highlighting the signature Norton & Sons bespoke style., • Maintain regular communication with clients, including outreach about seasonal collections, cloth options, trunk shows and appointments., • Work with our head of marketing to create newsletters and marketing ideas for successful future campaigns., • Build long-term relationships with clients through thoughtful follow-ups and a genuine understanding of their preferences and history with Norton & Sons., • Maintain detailed client records using our online system to support ongoing service and re-engagement. In-Store Operations • Support day-to-day operations on the shop floor including fittings, consultations, answering phone enquiries and undertaking general administrative duties., • Reporting to the store manager and working closely with the team, supporting across a variety of tasks as needed to ensure smooth daily operations., • Assist with merchandising, stock management, and general upkeep of the showroom., • Provide feedback on product performance and customer preferences to inform future product development. Trunk Shows & Outreach • Undertake our U.S. trunk shows when needed, representing the brand and securing sales opportunities for our large clientele in the states as well as growing business. Qualifications & Experience • Strong experience in sales with a track record of building excellent client relationships and driving business., • Excellent interpersonal and communication skills, both written and verbal., • Confidence in managing client relationships with discretion, warmth, and professionalism., • Comfortable working as part of a close-knit team in a fast-paced, client-facing environment., • Willingness to occasionally travel to the US as part of our trunk Shows., • Availability to work Saturdays as part of the regular weekly schedule., • Any experience within the tailoring industry, whether that be sewing, cutting or taking client measurements is preferred but not mandatory. Attributes • Warm, approachable, and professional with clients., • A strong interest in menswear, craftsmanship, and heritage brands., • A team player who thrives in a collaborative environment., • A willingness to adapt and take on a variety of roles within a small company., • Passionate about heritage, tailoring and craftsmanship but open to the ideas of innovation in a fast growing name on Savile Row., • Strong organisational skills with attention to detail and deadlines. What We Offer • The opportunity to be part of a respected, growing house on Savile Row., • Exposure to high-end menswear and craftsmanship at the highest level., • A supportive team environment with room for development. For any further enquiries, please contact us at

B2B Sales Executive We seek a passionate B2B Sales Executive with expertise in local and cross-border payments to drive our business growth by turning prospects into long-term clients. We are a modern, fast-growing start-up with high ambitions. We trust our employees and enable our people to be decision-makers. Working with us, you can learn from the team and share your expertise. Sounds interesting? Apply now if • You have more than 4 financial apps on your phone., • You're passionate about new Fintech products, open banking and crypto., • You want to make an impact in a global, disruptive Fintech industry! What you’ll be doing • Constantly analyse and be aware of the market news, competitors’ news, and competing technologies available., • Seeking and attracting prospective leads and partners and turning them into long-term clients., • Clarifying customer needs, assisting with onboarding, and providing service according to Transferra customer service standards and procedures., • Become an expert in payments and actively drive thought leadership in our field. What we expect • Proven B2B sales experience., • Bank and FI Work Experience, • Proven business development experience., • Proven experience in offline business events., • Passion for Fintech, the Finance industry, and the card processing industry. What we offer • The opportunity to take part in developing top-class international business products., • Advise our product team regarding products and services., • Remote and flexible working hours., • The dynamic work environment for your growth., • Result-oriented job., • Fun and collaborative working atmosphere., • Significant motivational bonus system About Transferra Transferra is a UK-based regulated financial company that works under an EMI license. We develop financial services and products for business clients. We aim to create an easy tool for entrepreneurs to manage their cross-border payments.

Data Solution Architect – Selective Data Transition / SDT About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Data Solution Architect is a senior role within the Data Management Practice with responsibility for the design of Selective Data Transition / Transformation (SDT) related solutions that meets the needs of our customers. You will work alongside the practice management and SDT / Data teams solutioning and overseeing projects, from early advisory & pre-sales stages to delivery and aftercare. Duties/Responsibilities:- Engage closely with your Data Management colleagues, the internal and external project teams and occasionally 3rd party solution providers to design, implement and quality assure our latest inhouse Data Migration technology, the Natuvion DCS tool and related offerings. This will include: Support the fast internal capability & capacity growth of our SDT teams in your role as Data Solution Architect, continuously driving to improve our methodology, knowledge base and delivery speed for existing and new projects. Work closely with our internal onshore, nearshore and offshore resources, and where required with our 3rd party partners, overseeing quality of SDT delivery according to scope and budget. Collaboratively support the Data Management leadership at any stage of the (pre-)sales and deal review processes in defining future project roadmaps, scope and the commercial offerings for the Data workstream. Lead and co-ordinate integrated workshops with detail and complexity for the Data workstream. Jointly with the Data Lead of the respective projects, deliver roadmap, scope and knowledge sessions to customers, ensuring that through the design and lifecycle of the project customers are clear on the journey to leveraging value from their SDT solution. Act as the Data Migration design authority on the relevant SDT projects in which your area of expertise forms a significant element of the overall solution and generate consulting revenue from such activities. Adhering to the agreed NTT DATA strategy, engage in self-directed and other learning to keep pace with new SDT technologies and developments to ensure NTT DATA remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge to develop others and make business processes more effective. Be hands on and be able to support Data Migration Consultants if required. Be able to lead data stream health check workshops with the projects in area of expertise to identify improvements, both strategic and tactical, and define a roadmap for their delivery if changes are required. Recognise potential for repeat and extended business with respect to the data service offering by NTT DATA and provide comprehensive input. Support NTT DATA to grow our business by being alert to the customer opportunities that present themselves, including development and escalation of NTT DATA IP opportunities, as appropriate. Required Skills/Abilities: Strong background in Selective Data Transformation and Data Migration with a demonstrable technical expertise and experience. Should be adept at technically leading Data Migration teams through complex SAP Data transformation projects, with the goal of always providing real value to our clients. Able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the solution architecture field of expertise. Proven and demonstrable track record of successfully delivering customer projects and providing solutions for the resolution of complex architecture projects. Makes solid and reliable decisions in complex environments. Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT Data locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise. Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. Work on delivery projects across our customer base in varied project scenarios: advisory, solution reviews, Proof of Concepts, Brownfield S/4HANA conversions with Data Transformation / Greenfield / AllField / SAP functionality update implementation projects, as well as Carve-Outs / Mergers and Data Quality focussed projects. Contribute to our team and practice capability and growth; develop yourself and mentor our emerging talent community. Broad ABAP experience with deep knowledge on ABAP based data selection and transformation logic. Deep SAP table structure knowledge along with a good understanding of SAP high level business functionality. Non-SAP system / migration experience desirable, but not required. Personal Profile/Experience: The successful candidate(s) will be able to demonstrate at least 10 years’ consulting industry experience overall with a minimum of 5 of those years spent working within a Selective Data Transition / Data Migration role. Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and experience in a structured method, thus making it useful and transferable. Proven and demonstrable experience in SDT solution design and architecture with successful delivery and experience of at least 5 full project lifecycles. Should be skilled at leading the data related multi-disciplinary teams (including nearshore, offshore and 3rd party), developing and maintaining strong business relationships and managing data teams through complex SAP projects, with the goal of always providing real value to the client. Proven and demonstrable track record of successfully delivering customer projects and providing solutions for the resolution of complex data projects. Makes solid and reliable decisions in complex environments. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

SAP GRC Security & Authorisations Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The R&A role is a key role within the NTT DATA Business Solutions (NDBS) Supply Chain Management practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As an Expert you will support customer engagements and perform delivery of the SAP R&A solutions working alongside Solution Architects, Project Managers and the Integration Team to deliver innovative and high-quality solutions integrated into core SAP S/4Hana and non-SAP solutions. Duties/Responsibilities: • Work closely with customer and project teams to translate business requirements into a solution that takes advantage of the SAP R&A capabilities within the overall solution landscape. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business., • Provide thought leadership to NDBS and its customers focused on Security strategy, based on SAP R&A solutions and the SAP R&A product roadmap., • Adhering to the agreed NDBS strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NDBS remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective., • Recognise potential for repeat and extended business with respect to the end-to-end service offer by NDBS and provide comprehensive input. Support NDBS to grow our business by being alert to the customer opportunities that present themselves., • Have strength and depth in delivery and configuration expertise in the following;, • Core SAP Roles & Authorisations Functionality, • SAP GRC, • SAP IAG, • You will support the implementation and use of Governance, Risk and Compliance (GRC /AIG solutions) in the customer’s IT infrastructure., • You will help our clients to ensure that international standards and internal specifications for the implementation of data protection (GDPR) and compliance regulations are met. Required Skills/Abilities: • Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the SAP R&A solution field of expertise., • Proven and demonstrable track record of successfully delivering customer projects and providing SAP R&A solutions for the resolution of complex requirements., • Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NDBS locally and globally, external customers, suppliers and partners to become a trusted advisor in your field of expertise., • Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador., • Makes solid and reliable decisions in complex environments., • The successful candidate will be able to demonstrate between 6+ years of professional experience working within a SAP R&A consulting environment. Experience working with a value added re-seller or software house would be advantageous. Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

SAP Transportation Management Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Senior Expert Transportation Management role is a key and influencing role within the NTT Data Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As a Senior Expert you will support customer engagements and perform delivery of the Transportation Management solutions working alongside Transportation Management Solution Architects, Project Managers and the Integration Team to deliver innovative and high quality solutions integrated with and embedded into core S4Hana solutions. Duties/Responsibilities: -Support Transportation Management Solution Architect to work closely with customer and NTT Data sales and business development teams to assist in the translation of business requirements into a solution that takes advantage of the Transportation Management capabilities supporting the architecting of Transportation Management within the overall solution landscape. This will include collaboratively compiling statements of works to support any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. -Provide thought leadership to NTT Data and its customers focused on Supply Chain strategy specifically in the Transportation Management solutions and the Transportation Management road map -Act as the design authority on the projects ensuring the quality and integrity of Transportation Management solutions being implemented is aligned to industry best practice -Adhering to the agreed NTT Data strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NTT Data remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective. -Recognise potential for repeat and extended business with respect to end-to-end service offer by NTT Data and provide comprehensive input. Support NTT Data to grow our business by being alert to the customer opportunities that present themselves. -Have strength and depth in delivery and configuration expertise for the following; -Freight Unit Building and Order/Booking Management -Manual and Optimzer Based Planning -Cockpit layout management -Tendering and Supplier assignment -Transportation Management Execution -Charge Calculation and Settlement -Cost Distribution -Experience and knowledge of both Embedded and standalone deployment options is required. -Experience and knowledge of both Shipper and Third Party Logistics Provider scenarios is required. -Experience and knowledge of pallet and load building, Event Management, PPF and Integration to EWM would be advantageous. Required Skills/Abilities: -Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the Transportation Management solution architecture field of expertise. -Proven and demonstrable track record of successfully delivering customer projects and providing Transportation Management solutions for the resolution of complex requirements. -Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT Data locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise. -Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. -Makes solid and reliable decisions in complex environments. -Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. Personal Profile/Experience: -The successful candidate will be able to demonstrate more than 6 years of professional experience working within an SAP / Transportation Management consulting environment. Experience working with a value added re-seller or software house would be advantageous -Proven and demonstrable experience in solution design and architecture with successful delivery and experience of all elements of more than 5 full project lifecycles Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Senior SAP PP QM Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Senior Expert Manufacturing and Quality Management role is a key and influencing role within the NTT DATA Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As a Senior Expert you will support customer engagements and perform delivery of the Manufacturing and Quality Management solutions working alongside Manufacturing and Quality Management Solution Architects, Project Managers and the Integration Team to deliver innovative and high quality solutions integrated into core S4/ECC and non SAP solutions. Duties/Responsibilities: -Support Manufacturing and Quality Management Solution Architect to work closely with customer and NTT DATA sales and business development teams to assist in the translation of business requirements into a solution that takes advantage of the Manufacturing and Quality Management capabilities supporting the architecting of Manufacturing and Quality Management within the overall solution landscape. This will include collaboratively compiling statements of works to support any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. -Provide thought leadership to NTT DATA and its customers focused on Supply Chain strategy specifically in the Manufacturing and Quality Management solutions and the Manufacturing / Quality Management road map -Act as the design authority on the projects ensuring the quality and integrity of Manufacturing and Quality Management solutions being implemented is aligned to industry best practice -Adhering to the agreed NTT DATA strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NTT DATA remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective. -Recognise potential for repeat and extended business with respect to end-to-end service offer by NTT DATA and provide comprehensive input. Support NTT DATA to grow our business by being alert to the customer opportunities that present themselves. -Have strength and depth in delivery and configuration expertise in the overall possibilities for Manufacturing and Quality Management process flows. Required Skills/Abilities: -Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the Manufacturing and Quality Management solution architecture field of expertise. -Proven and demonstrable track record of successfully delivering customer projects and providing Manufacturing and Quality Management solutions for the resolution of complex requirements. -Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT DATA locally and globally, external customers, suppliers and partners to become a trusted advisor in your of field of expertise. -Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. -Makes solid and reliable decisions in complex environments. -Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. PERSONAL PROFILE – EXPERIENCE -The successful candidate will be able to demonstrate more than 10 years of professional experience working within an SAP environment with at least 6 years in the Manufacturing and Quality Management consulting area. Experience working with a value added re-seller or software house would be advantageous -Proven and demonstrable experience in solution design and architecture with successful delivery and experience of all elements of more than 5 full project lifecycles -Cross-functional knowledge is desirable. Understanding of core processes in other logistic modules Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options. Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Potential Work Location: Westfield Stratford City Responsibilities: • Store operation: Complete all the operation and management work of the store to ensure the operation efficiency and service quality. Evaluate the business condition of the store, find problems in time, and propose solutions. Maintain good communication and collaboration with the platform and headquarter, and cooperate with the implementation of the company's various strategies;, • Sales management: Develop the sales plan and sales strategy of the store, and lead the store team to complete the sales task indicators issued by the company;, • Product and display management: Supervise product turnover, replenish products in time, and ensure the display of products meets the company's VM standards;, • Customer service: Responsible for supervising and managing the store customer service, handling customer complaints, and ensuring that customers receive a satisfactory service experience;, • Team management: Collaborate to complete the recruitment and training of store staffs, ensure sufficient store manpower, and ensure the enthusiasm of staffs and service quality;, • Data analysis: With the ability to collect information and data analytics related to stores, business districts, competing products, channels, etc., and can effectively report store performance and proactively propose effective improvement strategies; Requirement: -Strong willingness to engage in retail, strong learning ability, good spirit of cooperation and ownership; -First-line retail experience is preferred, and understanding of Xiaomi's new retail is preferred; -Two years above of working experience in store management in the mobile phone industry or consumer electronics industry is preferred; -Bachelor degree or above，able to communicate fluently in English.

Account Manager UK | Full-time | United Kingdom IMPORTANT: Please only respond if you have experience specifically in the promotional or corporate gift industry. At Toppoint, we help brands stand out – literally. As a leading European supplier of promotional products and corporate gifts, we work with professional distributors across the continent. Now, we’re looking for a driven Account Manager to grow and support our UK client base. Your Role – Build Long Lasting and Impactful Relationships You’ll be one of the faces of Toppoint in the UK – someone who thrives on meeting people, building partnerships, and turning conversations into results. Here’s what you’ll be doing: • On the road 4 days a week, visiting existing and potential clients (roughly 450 visits a year), • Representing Toppoint at trade shows and customer events across the UK and Europe, • Regular visits to our headquarters in Hengelo, the Netherlands, and our production location in Poland (Zielona Góra), • Advising and supporting professional distributors of promotional items, gifts, and branded merchandise, • Presenting our product range and / core values with energy and expertise, • Actively growing your customer portfolio through smart acquisition, • Working closely with our in-house sales support team to deliver outstanding service Who You Are – Motivated & Professional • You’re based in the UK and love being out on the road, • You’ve got at least 2 years of experience in promotional field sales, ideally in promotional products, gifts, or a related B2B environment, • You’re a confident communicator and natural relationship builder, • You think strategically, work independently, and are highly self-motivated, • You’re fluent in English, both spoken and written, • You're comfortable using MS Office tools and social media in a business context, • A background in advertising, marketing, or gifting is a big plus What We Offer – More Than Just a Job • A dynamic, international work environment with flat hierarchies, • Competitive salary with bonus opportunities, • Company car, phone, laptop – all the tools you need, • Company trips and social events, • Great secondary benefits, including pension and long-term career opportunities, • Freedom to bring your own ideas and make a real impact Ready for your next step? We’d love to hear from you. Send your CV and a short motivation to or apply via LinkedIn or Indeed.

Based in our sister company, Tool Store Direct. We're looking to expand our toolstoredirect.com team with another office/website based sales advisor. Speaking to Tool Store customers on the phone and online, discussing what their needs are, and advising them on products to suit. Our Tool Store website offer a massive range of products. This role also involves helping our web team keep our websites updated with the latest products, and processing customers orders online. Full product & website training can be provided, but basic knowledge and some form of previous industry experience is essential. ROLE WILL INVOLVE: • Answer customer phone calls and provide pre and post sales support., • Reply to customer emails and social media messages., • Update customers on the status of their orders, if products werent in-stock at the time, or are special order items., • Be the first point of contact for our business for phone and online customers. ESSENTIAL CRITERIA: • Previous retail or tool industry experience essential., • Good written and verbal communication skills., • Passion for providing excellent customer service., • An interest in tools is ideal but not required. OTHER DETAILS: • 5 day week / Store hours: 9am-6:00pm Monday-Saturday, • Based in Hayes, West London, UB3 3NF, • On-site free car parking, • Competitive salary depending on experience

An opportunity to join a fast growing IT Value Added Reseller Role Summary This is a sales and account management position focused on selling IT products and services. The core objective is to generate new business and service existing clients to meet company profit targets. The role requires a blend of sales skills, technical knowledge, and administrative diligence. Key Responsibilities • Sales & Client Management: Actively prospect for new customers using various channels (phone, email, social media) and manage the needs of existing clients to achieve the company's Gross Profit (GP) target., • Quoting & Procurement: Create competitive price quotes for customers by sourcing the best possible prices from suppliers and manufacturers to maximize profit margins. Utilize industry practices like "Stock in the channel," "deal registration," and "special bids.", • Technical Knowledge: Maintain and continuously update knowledge of the IT products, technologies, and services offered by the company., • Order Processing: Manage the sales cycle from quotation to fulfilment by processing customer orders and generating the corresponding purchase orders., • Systems & Tools: Become proficient in using all internal company systems and software to perform the job efficiently. Candidate Requirements (Minimum & Provable) • Experience: A minimum of 3 years of experience in a relevant IT sales, business development, or account management role., • Proven Performance: A demonstrable track record of consistently generating a minimum monthly Gross Profit (GP) of £10,000. Work Conditions & Terms • Location: This role is flexible and can be based either at our office in Northampton (or be predominantly home-based. Employees working from home are required to attend the office a minimum of one day per month., • Hours: Standard business hours are Monday to Friday, 9:00 am – 5:00 pm. The role may require occasional work outside of these hours to meet client needs.

We are currently recruiting for 2 Positions : 1. Field Sales Regional Manager - South UK -, 2. Field Sales Regional Manager - North UK Background. Management of field sales reps. Sales - Training, Coaching & Performance Management experience essential. Player manager - you will be managing key accounts Travel - 3 to 4 days a week to conduct field visits , audits and key Account meetings . This is not a work from home role . FMCG OR RETAIL PHARAMCY/FIELD SALES/ RETAIL STORES MERCHAIDISING Territory: Regional - 1 x south - 1 x North Reference: KSP/COMB We are looking for a dynamic driven Field Sales - Regional Manager The role is primarily focused on managing a team in the field, driving sales, delivering continuously improved field standard and adhering to compliance and company operating procedures. This is a multifaceted role as such the individual Field Sales Regional Manager will be expected to liaise, report and support the Leadership team. Below outline some of the key accountabilities required for the role, however, we are a growing company and thus, not exhaustive • Lead, motivate and develop the team to deliver great store excellence and customer service, • Ensuring all compliance and best practice is delivered to the highest standards, • Auditing the field team, • Conducting Field Visits in line with the company expectations, • Deliver constructive feedback. Challenge bad practices, delivering feedback to Commercial Business Managers on poor performance and celebrate success, • To provide coaching support, training and onboarding of mew starters as required to the field team, • Building relationship with field team & customer, • Driving sales in the field teams, • Time Management, • Report completion and submission report, • Strong personal integrity with an ability to make clear judgments and influence change, • Travel Nationally with 3 to 4 days a week in the field., • Strong background in managing field Sales teams, • Interpersonal and influencing skills, able to develop and maintain strong working relationship, both field team and leadership team/ key stakeholders, • Confident self-starter able to manage their time plan own workload with minimum supervision, • An ability to work as a highly effective team player, able to collaborate with field team, customers, • Robust, determined, willing to go the extra mile to resolve issues, • Ability to cope with and resolve conflict and be confident in holding difficult situations, • Excellent personal presentation skills, • Fluent in English Language (bilingual will be advantageous), • Demonstrable Education up to 'GCSE' level, • Preferably, working knowledge of Field Sales B2B . You will need to demonstrate you can manage a Team of Sales Representatives in the field., • Confident in IT systems including Word, Excel, Email, • Basic Annual Salary, • End of Year Bonus, • OTE package- £40k to 45k, • Vehicle allowance, • Business Mobile phone & Laptop, • Auto Enrolment Pension after 3 months service, • 28 Days Annual Leave Including Bank Holidays, • Birthday Vouchers and Incentives Keystone People Limited are a specialist recruitment agent in the field of Sales and Account Management. With over 50 years combined recruitment experience, we understand the feelings that candidates may be experiencing and offer an informal approach to our recruitment process.

VectorBuilder is a rapidly growing biotechnology company specializing in advanced genetic engineering solutions for research and medicine. In particular, VectorBuilder has established itself as a global leader in a range of products and services related to gene delivery, including vector design and optimization, vector cloning, virus packaging, library construction and screening, stable cell line generation, and GMP manufacturing of clinical-grade plasmids, mRNAs, proteins and viruses. One highlight of VectorBuilder's innovative solutions is a revolutionary online platform for designing and ordering custom vectors. This award-winning platform has become highly popular with researchers around the world and has grown into an industry standard for its rich functionalities, extensive experimental validations, and easy-to-use graphical user interface. By leveraging the popularity of this platform, VectorBuilder has built a comprehensive portfolio of offerings covering virtually all gene delivery needs from bench to bedside. We are currently seeking a Territory Manager to oversee the London area to join our team! Qualifications: • Degree in Molecular Biology, Biochemistry, Genetics or related field (Ph.D. highly preferred), • High self-motivation, ability to work independently and as a collaborative team player, • Excellent communication, negotiation, and sales skills, • Ability to interact with customers with confidence and ease, • Fluency, both verbal and written, in English, • Strong attention to detail Highly desired but not required: • Experience in account management or marketing, • Minimum 2 years of Pharmaceutical/Biotech/Medical device experience, • Experience in molecular biology techniques especially DNA cloning and virus packaging, • Experience with selling and presenting detailed scientific subjects in a clear and understandable manner, • Experience working with HubSpot is a plus but not required Key responsibilities: • Increase sales within the designated territory, • Act as a point of contact for existing and potential customers within assigned territory, • Communicate with clients via email, phone, video call, webinar, virtual product shows/conferences (and in the future: in-person meetings, presentations, product shows/conferences) to promote VectorBuilder offerings, • Discover and reach out to new potential clients (cold calling), • Answer customer questions about features, pricing, and additional services, • Cultivate strong, long-lasting client relationships, • Collaborate with sales representatives from different territories to share best practices and support a cohesive sales approach, • Demonstrate strong product/service knowledge, • Work closely with internal departments to provide high-level technical support and guidance to customers, • Maintain high customer satisfaction levels through excellent customer service Inclusive of quarterly performance commission.

Baxter Gallery London is looking for a sales coordinator part time for its London store. Position: Sales Coordinator (Part Time), Baxter Made in Italy Location: 232-236 Brompton Road, London, SW3 2BB Industry: Luxury Furniture Start Date: September 2025 Reports To: Store Manager, International Sales Manager Schedule: Part-time (3 days per week, including Saturdays, 24 hours/week) Job Description: We are looking for a personable and detail-oriented Part-Time Sales Coordinator to support daily sales and administrative operations in our flagship store. This role involves assisting customers, coordinating sales processes, managing product information and supporting the sales team to ensure a smooth and professional showroom experience. Key Responsibilities: • Greet and assist walk-in customers, providing product details, availability, and pricing., • Coordinate sales orders, delivery schedules, and follow-ups with customers., • Overseeing the sales cycle with administrative tasks such as invoice generation, stock checks, and payment processing., • Maintain and update product displays, signage, sample library and inventory records., • Communicate with warehouse and delivery teams to ensure timely order fulfilment, • Track sales leads and customer interactions using internal systems (POS/CRM)., • Prepare daily reports, sales summaries, and team updates as needed., • Respond to phone and email inquiries with professionalism and accuracy. Requirements: • 2–3 years of experience in retail sales, customer service with office support. (furniture/interior design products experience is a plus), • Availability to work Saturdays (Saturday work required with 2 weekdays on rotation), • Strong communication and interpersonal skills; confident engaging with customers in-person and over the phone/email, coordinating deliveries, returns, or customer service follow-up., • Fluent in English, written and spoken; additional languages are a plus., • Comfortable with CRM/POS systems, inventory tools and Microsoft Office. (Excel, Word, PowerPoint, Outlook), • Bachelor's Degree; design or space planning knowledge is a plus. We Offer: • Opportunity to be part of a prestigious and innovative project., • Stimulating and dynamic work environment., • Professional growth opportunities., • Competitive salary based on experience (on pro-rata basis)

Summary Frameworks is a growing, design-led workspace company known for creating distinctive, boutique office environments across London. We’re now looking for a Sales Associate (or Sales Manager, depending on experience) to join our small, specialist team. This is an exciting opportunity to step into a fast-moving, high- impact role with direct access to senior leadership, including one-to-one training and mentorship from our Head of Sales. You’ll be central to driving occupancy and revenue across a £10m portfolio, with the chance to progress quickly as the business grows. This is a varied, hands-on role that blends relationship-building, strategy, and deal-making with sales operations and admin. You’ll take over the day-to-day running of our sales function – responding to enquiries, booking and hosting tours, updating our CRM, and moving prospects through a long sales cycle from start to finish. Our product is a high-ticket item, and success relies on confidence, showmanship, and commercial instinct. For someone eager to learn, grow, and make their mark, this role offers exposure, autonomy, and real responsibility from day one. Key Responsibilities Lead Management and Sales Tours • Respond quickly and thoughtfully to inbound enquiries from brokers, our website, and direct leads, • Qualify prospects, understand their needs, and book in workspace tours, • Start by shadowing the senior sales team on viewings, with the aim of leading, • your own tours in short order Client and Broker Relationships, • Build rapport with existing clients, assist with renewals, and spot opportunities to upsell or cross-sell, • Nurture relationships with our network of 300+ agents and brokers, • Help promote our spaces and keep the market informed of what’s available CRM & Pipeline Management • Keep our CRM clean, current, and well-organised—log every interaction and keep the sales process moving, • Support with weekly pipeline reports and deal tracking. Business Development • Support outbound sales campaigns—reaching out via email, phone and LinkedIn to drive new interest, • Build and maintain a healthy pipeline of qualified direct opportunities What we can offer Variety & Exposure - you’ll be part of a lean, ambitious team—meaning you’ll get hands-on experience across multiple areas of the business, far beyond a typical sales role. Real Growth - with direct access to leadership and a clear path for progression, you’ll have the chance to step up quickly and shape your own career. Make an Impact - we value initiative. Bring ideas, implement them, and see their effect across the whole organisation. A Proper Challenge - we’re growing fast, which means things move quickly. If you thrive in a dynamic, ambitious environment, you’ll fit right in. A Competitive Package • £32–35k base salary (depending on experience), • Uncapped commission structure, • 25 days holiday, • Private healthcare, • HQ in the heart of Soho, • Monthly team excursions and socials About Frameworks Frameworks create managed office space with an obsessive approach to design and customer service. We believe that a better workspace leads to better work. Our footprint stretches across 12 London locations, from Spitalfields in the East to Hammersmith in the West. We work with organisations across a wide range of sectors; from global consultancies and scale-ups to political parties and NGOs. We’re not merely a bricks and mortar business, we’re a premium service provider where our team takes care of every bill, spill and coffee machine warning light. We’re obsessive about workspace and have spent the past 8 years refining our formula for the perfect office.

🚀 Join the Wowcher Team - We're Hiring a Account Manager! 🚀 Location: Camden Town (Embrace the office vibes - 4 days a week!) Salary: £26,000 + Commissions (OTE £50,000 - £60,000) Are you a Account Manager ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK. We’ve helped thousands of people learn dog grooming, steam clean their front rooms, obtain the latest gadgets, whiten their teeth, decorate their houses, eat more healthily and even be more experimental in the bedroom…! On top of this we’ve also partnered with some of the UK’s leading brands including Graze, Build-a-Bear Workshop, Odeon, Fitness First, Diet Chef, Very.co.uk, PrettyLittleThing, Random House, EasyJet and Ocado... to name just a few! We’re entrepreneurs at heart and love to spot a great deal! If you’re interested in being able to have a major impact on a successful, fast growing company from day 1, then read on! What are we looking for? • We are looking for someone with an eye for account management and has an interest in developing Merchants we have. There will be the chance of B2B new business but will predominantly account management., • A confident communicator who is happy to pick up the phone to talk with both new prospective clients, as well as those we have worked with previously., • A technical background to deal with Merchants technical issues, • Excellent presentation and communication skills., • An individual who has an interest in consumer trends, and what types of deals will perform best as those trends evolve., • Brilliant objection handling skills, with the ability to anticipate queries and objections, and the initiative to gather the tools and information necessary, as well as build the trust required, to turn these around., • Self-motivated team player who can exceed goals and revenue expectations, with the ability to work on their initiative whilst building positive and rewarding working relationships with both colleagues and stakeholders. What will my responsibilities be? • Actively calling targeted businesses with the ultimate aim of signing fabulous merchants, • Creating excellent pitches, presentations, and proposals and negotiating to ensure a mutually beneficial deal is created for Wowcher, the merchant, and our growing customer base., • Providing clients with relevant information; especially in response to enquiries about products and services., • Continually establishing client relationships and building a strong rapport to enable you to deliver excellent customer service and further develop Wowcher's outstanding reputation., • Dealing with Merchants Technical issues., • Meeting weekly KPIs and monthly sales targets. Why Wowcher is Your Next Stop: Our office is like no other - it's a hub of fun and creativity! 🌈 Flexible working - blend office and home for your ideal work-life mix 🌞 25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days) 🍏 Free fruit to fuel your day 🥐 Weekly breakfast feasts every Wednesday - Rise and shine! Why not grab a coffee and a pastry to start your morning. 🌿 Wellness Wednesdays (hello, free massages!) 🍹 Thirsty Thursday! drinks and snack trolley - kick back and relax with a cold beer or prosecco 🎮 Games area for some friendly competition 🎁 Benefits platform Perkbox so you can get discount and rewards across the UK! 🎉 Monthly social events – All Bar Wowcher! get to know your awesome colleagues 🎊 Legendary all-company parties twice a year - don't miss out! 🚲 Cycle Scheme and Season Ticket Loan to get you moving 💰 Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future, with up to 10% employer contribution. 🤝 Enhanced Employee Assistance Provider for confidential support and advice 🕶️ Eye Care Vouchers – we’ve got you covered! 💸 Store discounts across the Wowcher website (including travel deals!) 👕 Smart-casual dress code every day!! Want to know more? Check out:

🚀 Join the Wowcher Team - We're Hiring a Sales Executive! 🚀 Location: London (Embrace the office vibes - 4 days a week!) Salary: £26,000 - £30,000 + Commissions (OTE £50,000 - £60,000) Are you a Sales Executive ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK. We’ve helped thousands of people learn dog grooming, steam clean their front rooms, obtain the latest gadgets, whiten their teeth, decorate their houses, eat more healthily and even be more experimental in the bedroom…! On top of this we’ve also partnered with some of the UK’s leading brands including Graze, Build-a-Bear Workshop, Odeon, Fitness First, Diet Chef, Very.co.uk, PrettyLittleThing, Random House, EasyJet and Ocado... to name just a few! We’re entrepreneurs at heart and love to spot a great deal! If you’re interested in being able to have a major impact on a successful, fast growing company from day 1, then read on! What are we looking for? • We are looking for someone with an eye for business-to-business sales. You must be able to come in and hit the ground running!, • A confident communicator who is happy to pick up the phone to talk with both new prospective clients, as well as those we have worked with previously., • Excellent presentation, communication, and negotiation skills with the ability to sell at all decision-making levels., • A smart business-oriented individual who can understand what deal structures and price points will appeal to the consumer, and who can then negotiate strongly to achieve a great outcome for the consumer, Wowcher, and client alike., • An individual who has an interest in consumer trends, and what types of deals will perform best as those trends evolve., • Brilliant objection handling skills, with the ability to anticipate queries and objections, and the initiative to gather the tools and information necessary, as well as build the trust required, to turn these around., • Self-motivated team player who can exceed goals and revenue expectations, with the ability to work on their initiative whilst building positive and rewarding working relationships with both colleagues and stakeholders. What will my responsibilities be? • Actively calling targeted businesses with the ultimate aim of signing fabulous merchants, • Creating excellent pitches, presentations, and proposals and negotiating to ensure a mutually beneficial deal is created for Wowcher, the merchant, and our growing customer base., • Providing clients with relevant information; especially in response to enquiries about products and services., • Continually establishing client relationships and building a strong rapport to enable you to deliver excellent customer service and further develop Wowcher's outstanding reputation., • Meeting weekly KPIs and monthly sales targets. Why Wowcher is Your Next Stop: Our office is like no other - it's a hub of fun and creativity! 🌈 Flexible working - blend office and home for your ideal work-life mix 🌞 25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days) 🍏 Free fruit to fuel your day 🥐 Weekly breakfast feasts every Thursday - Rise and shine! Why not grab a coffee and a pastry to start your morning. 🌿 Wellness Wednesdays (hello, free massages!) 🍹 Thirsty Thursday! drinks and snack trolley - kick back and relax with a cold beer or prosecco 🎮 Games area for some friendly competition 🎁 Benefits platform Perkbox so you can get discount and rewards across the UK! 🎉 Monthly social events – All Bar Wowcher! get to know your awesome colleagues 🎊 Legendary all-company parties twice a year - don't miss out! 🚲 Cycle Scheme and Season Ticket Loan to get you moving 💰 Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future, with up to 10% employer contribution. 🤝 Enhanced Employee Assistance Provider for confidential support and advice 🕶️ Eye Care Vouchers – we’ve got you covered! 💸 Store discounts across the Wowcher website (including travel deals!) 👕 Smart-casual dress code every day!! Want to know more? Check out:

Retail & Customer Experience Associate – Lifestyle Fashion Brand Location: Chelsea, London Real Living Wage Employer | Full-Time The Company Our client is an independent British clothing brand that has carved out a strong niche in the everyday luxury space. Known for its clean, natural-fabric collections, the brand designs timeless, easygoing pieces that combine style, comfort, and sustainability. With a growing footprint across physical retail and e-commerce, the brand operates its own stores in London and Bath, trades through select department stores nationwide, and maintains a strong online presence. Now in its sixth year and consistently profitable, the business has shown strong, organic growth year after year. We’re supporting them in hiring a Retail & Customer Experience Associate to join their close-knit in-store team. This role is ideal for someone who loves fashion, understands great customer service, and wants to work in a people-first environment with real values. The Role The successful candidate will become a trusted brand ambassador, helping customers feel welcomed and supported—whether they’re shopping in person, online, or over the phone. This is a hands-on role that blends sales, service, merchandising, and operational support. Key Responsibilities: • Deliver consistently warm, helpful service in-store and via phone/email, • Build strong knowledge of the brand, fabrics, fits, and seasonal collections, • Provide honest, confident style advice tailored to individual customers, • Manage purchases, returns, and deliveries professionally, • Support visual merchandising and stock replenishment, • Use in-store systems confidently (till, stock, logistics, website interface), • Communicate valuable customer feedback to head office teams, • Help maintain a clean, safe, and inspiring store environment, • Follow health and safety protocols Candidate Profile: • Friendly, approachable, and confident communicator, • Passionate about customer experience and retail, • Reliable team player with attention to detail, • Quick to learn and comfortable using tech tools, • Genuinely interested in fashion and style, • Calm under pressure and solutions-focused Employee Benefits: • 23 days holiday + 8 bank holidays + your birthday off, • Discretionary annual bonus, • Clothing allowance and seasonal wardrobe, • 40% staff discount + Friends & Family discount + access to sample sales, • Company pension scheme, • Real Living Wage employer, • Supportive, people-first team culture, • Regular team events and socials If you’re looking for a people-focused retail role with a brand that truly values its team and customers, this could be a fantastic fit.

Office Hub is the world’s leading marketplace for flexible workspaces: coworking, shared spaces and serviced offices. Proptech is our game; our platform in combination with next level customer service has made us the ultimate disrupter to the real estate industry. With teams across Sydney, Singapore, London, Dallas, Toronto, Angeles, Karachi and Bangalore, we’ve helped over 300,000 companies find their dream office spaces — and we’re just getting started! The Role We’re looking for a Senior Account Manager to join our London team at an exciting stage of our international growth. This is a 360° sales role, ideal for a strategic, client-focused professional who thrives in a fast-paced, high-growth environment. You’ll manage end-to-end sales cycles for enterprise clients, drive business opportunities, and play a central role in shaping the tenant and partner experience across our platform. Responsibilities: • Own the full sales lifecycle for enterprise accounts, from discovery to tour, negotiation, closure, and post-sale account management, • Develop tailored, consultative solutions for large-scale tenants, aligning workspace offerings to complex business requirements, • Build and nurture partnerships with landlords, operators, and other agents to maximise revenue and unlock strategic opportunities, • Leverage our CRM and analytics to maintain pipelines, track opportunities, monitor account performance, and capture actionable insights to identify and drive growth., • Collaborate with global teams to implement cross-market initiatives, share best practices, and ensure consistency in service delivery, • Mentor and guide junior team members, sharing expertise in enterprise sales, negotiation, and relationship management Who We’re Looking For • Experience in flexible workspace sales or commercial real estate, • Impressive track record closing deals, • Strong strategic thinking, problem-solving skills, and commercial acumen, • Exceptional communicator with confidence on the phone, video, and in-person, • Self-motivated, resilient, and capable of managing priorities in a fast-paced environment, • Positive, values-driven, and a natural mentor/leader within the team Bonus Points: • Competitive spirit and hunger to exceed targets, • Sense of humour and ability to bring energy to the team A bit more about us! Office Hub came to life in Australia in 2014 to provide tenants and workspaces with independent expertise, genuine advice and a bit of light-hearted banter every now and again as we make the perfect match between tenants and workspaces. We’ve been likened to Airbnb, we’ve been dubbed the Tinder of office spaces – whichever way you look at it, we’re not your usual commercial broker!

Job Title: D365 CRM Support Consultant Location: Hybrid South-East (UK) - based office / Remote flexibility) Salary: Up to £40,000 per annum Are you a technically capable and service-driven Dynamics 365 CRM professional looking for your next challenge? This is an excellent opportunity to join a growing Microsoft partner supporting a range of UK and international clients across multiple industries. The Role: You will be responsible for delivering outstanding Dynamics 365 CRM support to clients, working on a busy service desk to troubleshoot and resolve cases efficiently, while ensuring high standards of service. Key Responsibilities: • Manage case logging, tracking, and resolution within D365 CRM, • Build and maintain automated workflows and escalation processes, • Create dashboards and reports to track performance and SLA adherence, • Deliver omnichannel support via email, phone, and chat, • Maintain system security using role-based access controls, • Integrate D365 CRM with M365 tools (Outlook, SharePoint, Teams), • Produce clear documentation including training materials and troubleshooting guides Essential Skills & Experience: • Strong knowledge of Microsoft Dynamics 365 CRM, particularly case management and workflows, • Hands-on experience with Power Platform (Power Automate, Power Apps, Dataverse), • Familiarity with Microsoft 365 integration and collaboration tools, • Proven troubleshooting and analytical capabilities, • Excellent communication and documentation skills, • Understanding of data protection, role-based access, and compliance Desirable Skills: • Exposure to D365 modules such as Sales, Field Service, or Customer Service, • Experience with Power BI, data migration, or SQL queries, • Service desk experience in a technical environment, • Microsoft certifications in D365 or Power Platform (preferred but not essential) Benefits Include: • Competitive salary up to £40k, • 24 days holiday rising to 30 with service, • Flexible hybrid working model, • Opportunity for professional development and certification support If you’re detail-oriented, service-focused, and passionate about supporting Dynamics solutions, this is a great opportunity to work with a dedicated team in a fast-growing technology environment.

THE COMPANY: Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent. We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details. ROLE AND RESPONSIBILITIES: This is an exciting and multifaceted role and is well suited to someone looking to gain practical cross functional experience across Commercial, Finance, Revenue Management and Operations. You will be responsible for leading the commercial finance month end Gross to Net process, working closely with the commercial team to review accruals versus actuals and forecast future accruals. You will also be responsible for analysis versus KPIs and subsequent reporting to the UK organisation and central finance function. In addition, you will be responsible for demand forecasting, working closely with the Commercial and Operations & Logistics teams to ensure forecast accuracy. The company operates a flat organisation structure, providing both autonomy and regular exposure to members of the board which, in combination with the multifaceted nature of the role, offers excellent opportunities for personal and professional development as the company continues to expand and innovate. The role will primarily focus on our UK business but there will be opportunities across other international markets. KEY RESPONSIBILITIES: • Influence and lead internal stakeholders at all levels to balance competing business demands, • Maintain and iterate existing finance reports and dashboards and lead review of performance versus KPIs, • Manage the Gross to Net position for the UK organisation and support other markets as required, • Play a lead role in the demand plan forecasting for the UK across the Commercial, Operations & Finance functions, • Input into quarterly planning cycles and AOP setting, • Support with the analysis of field team metrics to deliver actionable insight and optimise performance, • Assist in OPEX forecasting and reporting, • Support wider team with adhoc duties/projects where required, • 2-5 years’ experience in an Operations / Commercial Finance / Revenue Management / Sales position within an FMCG environment, • A commercial mindset and strong understanding of sales, budgeting and forecasting principles, • A naturally curious self-starter with a constant growth mindset, always looking for opportunities to optimise with a clear focus on key metrics and deliverables, • Highly competent in Microsoft Office (specifically Excel and PowerPoint), • Comfortable working in a fast-paced environment, balancing competing demands of stakeholders and managing multiple work streams concurrently, • High degree of numeracy and ability to see the bigger picture, • A place to grow your career. We’ll help you set big goals - and exceed them, • Work with talented, committed and supportive teammates, • Equity and performance bonuses. Every employee is a stakeholder in our success, • Cell phone subsidy, commuter benefits and discounts on JUUL products Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, colour, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Juul Labs also complies with applicable employment eligibility verification requirements. All applicants must have the authorization to work for Juul Labs in the country of employment.