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Job Title: Customer Care CoordinatorLocation: Plymouth, PL6 8EWLooking for a career where your ambition meets real opportunity? Join Persimmon Homes as Customer Care Coordinator and step into a role where your success is celebrated, your growth supported, and your work truly matters.Why Persimmon Homes?We're one of the UK's largest and most established housebuilders — FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year.At Persimmon, we don't just build homes — we build careers. When you join us as Customer Care Coordinator, you'll benefit from:Competitive salary5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfactionLife Cover & Contributory Pension***Health CareBonusEmployee Benefits Platform – giving you access to high-street discounts, wellbeing support, and moreCommitted to diversity, inclusion, and empowering your developmentWhat is the role?This is an exciting opportunity to join the customer care team as a Customer Care Coordinator. You will play a leading role in ensuring that our customers feel genuinely supported and cared for - coordinating the resolution of issues in their homes with speed, professionalism, and empathy. You will be the vital link between our customers, contractors, and internal teams, making sure that every step of the journey runs smoothly and meets our high service standards.What you'll do as Customer Care CoordinatorAct as the first point of contact for homeowners, managing queries across phone, email and customer portals with professionalism and empathy.Take ownership of your portfolio, proactively communicating updates and diagnosing issues to ensure timely and effective resolutions.Log all customer interactions accurately in COINS and maintain clear records.Coordinate works by scheduling maintenance operatives and subcontractors' appointments and monitor progress through to completion while keeping customers informed throughout.Conduct courtesy calls to monitor satisfaction and deliver against agreed SLAs, aiming to exceed expectations.Build strong relationships with contractors and internal teams, liaising with specialists where required.Attend site visits when necessary to support customers and operational teams.Monitor activity against the Customer Care Timeline, ensuring compliance with the New Homes Quality Code and supporting continuous improvement, including HBF 5-star standards.Provide administrative support, including documentation, contra-charging and general office duties.What experience do I need?Strong written and verbal communication skills, with the ability to build rapport and demonstrate empathy.Takes ownership of the full customer journey and is motivated to exceed satisfaction targets.Remains calm under pressure, with proactive problem-solving abilities.Highly organised, detail-oriented, and able to manage priorities in a fast-paced environment.IT literate, confident using Microsoft Word, Excel and Outlook, and comfortable learning new systems (COINS knowledge advantageous but not essential).A collaborative team player with resilience, flexibility and initiative.Full driving licence and access to a vehicle desirable for site visits.TPBN1_UKTJ

Are you an experienced Window and Door Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Do you have previous experience of uPVC installation and maintenance? Interested in this role You can find all the relevant information in the description below. Our Window and Door Engineers are essential to efficiently & effectively assist our customers with any product and installation related maintenance for Anglian installed products covered by our 10-year warranty. We will provide all the tools and equipment that you will need to carry out this role including a van, PDA, mobile phone and tools. Your duties will include: Visiting customer homes, identifying the fault and taking the appropriate action to rectify in line with our warranty and our quality standards To demonstrate & explain correct product care to customersBe customer focused and provide a high level of service to every customerCompleting service calls as scheduled and in a timely manner using our, “Right First Time” approach, helping to reduce any cancelled appointmentsAccurate and timely completion of paperwork and regular updating of the supplied PDA device You will need: Experience of uPVC installation and maintenance (or relevant qualification)Excellent customer service skills and experience in a customer facing environmentBe able to work on your own initiative in a standalone field based role A willingness to travel as required and show flexibility within the working week Good time management skills Good communication skills A full driving license What We Offer Competitive basic salary and Performance related bonusVan (for business use only)31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off Paid time off annually to volunteer Comprehensive health and well-being benefits Heavily discounted group discount scheme on all products Group Perks and freebies Opportunity to work with a forward-thinking and supportive team. Career development and continuous learning opportunities Important Information About Right to WorkWere delighted that youre considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship.If youre unsure about your eligibility, you can find helpful information on the UK government website. Thank you for your understanding Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. xjlbheb We recruit the ‘best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Senior Residential Support Worker.Full-Time | Shift Based Including Days, Nights, Weekends & Bank Holidays.Are you passionate about making a real difference in the lives of children and young people?.We are looking for an experienced and dedicated.Senior Residential Support Worker.

You'll be part of our Care & Support service, delivering CQC regulated, person centred care to adults with a range of support needs. The service focuses on promoting independence, dignity and quality of life, with care and support delivered in line with individual care plans and best practice. We're

Make a Real Difference Every Night.Looking for a rewarding career where no two nights are the same?.Whether you're experienced in care or looking for a meani.

Full-time | Part-time | Temporary (Ongoing).MedGen Healthcare is seeking compassionate, resilient, and dedicated.Mental Health Healthcare Assistants.This role involves supporting children and adolescents with conditions such as.Autism Spectrum Disorder (ASD), ADHD, emo.

Help Someone Live Life on Their Own Terms.At Unicare Complex Care Specialist, we don't just provide carewe build trusted relationships that empower people to live meaningful, independent lives.We are seeking compassionate, emotionally resilient and highly skilled Support Workers to join a dedicated

Main Purpose of the Role: To be a key part of the Warehouse team to ensure all business requirements and customer demands are carried out in full as required. Communication: Have excellent verbal communication skills and the ability to communicate effectively with both customers and co-workers Be co

Warehouse/FLT Driver - Plymouth (PL6) Location: Plymouth, PL6 Hours: Monday to Friday, 08:00 - 17:00 Pay Rate: £13 per hour We are currently seeking a Warehouse/FLT Driver to join a busy logistics operation in Plymouth.This is a full-time, lon-going opportunity offering consistent weekday wor

Penetration Tester - CHECK Team Member Salary: Up to £80,000 Location: UK-wide Working pattern: Hybrid, predominantly home-based with UK client-site travel when required Security requirements: Current SC clearance and sole UK nationality Are you a hands-on Penetration Tester who enjoys finding the

Cleaner for warehouse Location: Plymouth, Devon Salary: £12.Job Type: Full-time (Mon-Fri) Temporary 4 weeks contract About the Role: We are looking for a friendly, caring and professional Cleaner to complete 4 weeks temporary work.You will be working for a healthcare company that provides essential

Work Strata are hiring warehouse operatives for our well-known engineering client based in Eye, Suffolk.Successful candidates' daily responsibilities will include working to company procedures, assisting in the packing and shipping process, transporting stock around the warehouse using delivery cage

All successful candidates will require an enhanced DBS check, if not already registered on the update service.

The Laurels has been recognised as being one of the 20 top rated Care Homes in the region based on published reviews from residents and their family and friends Our Carlisle service focuses on promoting independence, maintaining dignity, encouraging inclusion and supporting general health and wellbe

Community Support Worker Join Nurseplus as a Community Support Worker – Make a Difference Every Day At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need.As a Community Support Worker, you'll have the unique opportunity to provide outstanding,

Join our friendly, supportive and inclusive team at Westfields to help us make a real difference in the lives of our service users. As a Care Support Worker you will assist with personal care and support tasks, enabling our service users to make informed choices, promoting their independence and dig

Care experience is preferred but not essential as full training will be provided Flexible, reliable, and adaptable REF: INDMAIN Job Type: Full-time Application question(s): Do you live in the UK? Can you work fulltime hours, including alternative weekends? Are you on the DBS Update Service ? How man

Part Time Support Worker - £13.Location: Harwich, Essex Hours: 12 hours per week Tuesday - 13:15 -17:15 Thursday - 10:00 - 18:00 About the Role We are looking for a reliable and compassionate Support Worker to join our team in Harwich, Essex.This is to support a young man gain confidence with life

Safer Recruitment As part of our safer recruitment procedures, we require the following checks for all successful applicants: A criminal background check through the Disclosure and Barring Service (where appropriate). References will be obtained to ensure satisfactory evidence of conduct in current

Weekly pay every Friday DBS fees reimbursed Refer a friend scheme earn up to £500 per referral Access to 30,000+ national and local employee discounts(electronics, food, travel, fitness and more) Access to 100+ free virtual courses, live and on-demand, to support your professional development Compa

Bay View Senior Residential Support Worker Contract: Full Time, Permanent Hours: 40 hours per week Responsible to: Registered Manager Location: Heysham, Morecambe Salary: £27,750.We are looking for a dynamic and inspirational Senior Residential Childcare Support Worker to join our established resid

Working Hours: 36 per week, 12 hour shifts, 19:30-07:30 Service: National Neurological Services We are currently recruiting for Support worker - Nights to join our team atNational Neurological Services - Morecambe At National Neurological Services we support people with Acquired Brain Injuries and N

Key Responsibilities: Carry out window cleaning services to a high standard, ensuring client satisfaction. Our client pride themselves on their commitment to delivering exceptional cleaning services, and their friendly team reflects their values of reliability and professionalism.

Responsibilities include guest check-in/out, reservations, and customer service.

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

Greets visitors, manages reception duties, and supports administrative tasks for a luxury goods company.

As a Receptionist at Park Plaza, you will be the first and last point of contact for guests, creating a positive and memorable experience with a helpful and passionate approach to service.

You will ensure the efficient operation of the Leisure Reception Desk, take bookings, resolve queries, and get to know our customers so they always leave looking forward to their next visit.

A smartphone (for navigation and delivery app use).

A smartphone (for navigation and delivery app use).

A smartphone (for navigation and delivery app use).

A smartphone (for navigation and delivery app use).

A smartphone (for navigation and delivery app use).