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What’s in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme, • Online GP: Access to a private GP 24/7 for you and your immediate family, • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off, • Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year., • Huge Discounts: Save on EE & BT products, including mobile and broadband., • Career Development: Ongoing support to help you grow your skills and develop, • Season Ticket Travel Loan: Funds for your travel to and from work., • Volunteering Days: Paid time off to give back to your local community., • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We’ll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

THX UK is a leading tool and equipment hire company serving specialist contractors within the fit-out sector. We’re known for delivering an exceptional hire experience through our proactive fleet renewal, real-time service transparency, and industry-leading customer satisfaction. We ensure maximum availability, consistent service, and on-time deliveries across major cities in England. Our mission: to deliver an exceptional hire experience defined by unmatched service, proven reliability, and a team that inspires and delivers. With a focus on sustainability and long-term value, our purpose is to grow a high-performing business that creates stability and opportunity for future generations. This role will be responsible for conducting ‘onsite’ LOLER examinations and small repairs across our range of hired lifting and access equipment. This is a home-based role that will be part of a team covering our whole delivery area. We are recruiting for roles which will cover the following areas: – North London, Herts, Beds and Bucks, Middlesex, Essex, South London, Brighton and Bournemouth. A home location suitable to the area you will cover is necessary. Laptop, phone, van and all tools and equipment will be provided. Meeting the expanding engineering requirements of our increasing locations and fleet numbers, ensuring continued compliance and certification of LOLER & PUWER legislation. • Ensuring “on hire” LOLER inspections (6 and 12 Months) are carried out in a timely professional manner at our customer sites., • Ensuring accurate records are produced and maintained (with admin support)., • Working with our customers to provide high standards of engineering support for the organisation’s rental fleet while on hire., • Customer contact to attend site., • Fully responsive mobile engineering response (on-site and by phone)., • Maintenance, repair, service and response to breakdowns of THX’s rental fleet of MEWPS (on or off-site and by phone)., • Ensure re-charge of repairs and other chargeable costs to the customer where applicable, in line with THX’s policies and objectives., • Providing support to our warehouse, workshop and driving teams as required. Person specification: • Relevant experience or qualifications within the powered access industry e.g. CAP, IPAF and manufacturer courses., • Accredited with up-to-date LOLER qualifications – Lifting Equipment Engineers Association (LEEA) preferred., • Electrical/Hydraulic Engineering qualifications or experience and competence with schematics., • Proven track record of ability to inspect and repair any fault across all aspects of Access / MEWP / Lifting equipment., • Familiar with a variety of manufacturer’s equipment., • Ability to work with minimal supervision, operating autonomously as a key member of THX’s engineering team., • Good MS Office and computer literacy skills., • Effective planning, administration and organisation skills with strong attention to detail and accuracy., • Excellent decision-making and problem-solving skills., • Safety conscious., • Great communication skills – both verbal and written across all disciplines and at all levels., • Customer-focused with a commitment to delivering excellent service., • Good time-management., • Self-motivated THX Values: As a family-centred business, people are at the heart of everything we do. We’re proud to have a strong commitment to our team because we know that the success of any company depends on the people behind it. That’s why we make sure our employees feel valued, supported, and given every opportunity to grow. We believe that a diverse team is a strong team. We’re dedicated to building an inclusive workplace where everyone feels welcome, respected, and able to thrive no matter their background, identity, or circumstances. Alongside a competitive benefits package and great opportunities for career development, we’ve built a friendly, collaborative culture that reflects our core values (Humility Innovation Refreshing Energetic). These values guide how we work, how we treat each other, and what it means to be part of THX: a high-performing team that’s always learning, innovating, and focused on leaving people feeling good. Benefits: • Company pension, • Discounted or free food, • Free parking, • On-site parking

Are you fluent in German and looking for a fantastic opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to welcome a dedicated and enthusiastic German Speaking Customer Representative. This position offers the incredible benefit of paid relocation to Greece, allowing you to enjoy a wonderful lifestyle while contributing to our client success in the customer service domain. Your Role: • Provide outstanding customer support to German-speaking clients, addressing inquiries with expertise and care., • Communicate effectively via multiple channels, including phone, email, and chat., • Learn and engage with our client systems to deliver exceptional service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in German (both written and spoken) is essential for effective client communication., • Excellent communication skills and a customer-centric approach., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! • Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat., • Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions., • Maintain a comprehensive understanding of the company's products and services to assist customers accurately., • Document customer interactions diligently in the company’s CRM system for record-keeping., • Collaborate with team members to identify areas for improved service and share best practices., • Participate in training sessions to enhance product knowledge and service skills., • Contribute feedback and insights to improve service delivery and customer satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and interpersonal skills with a commitment to customer service., • Ability to work independently and manage multiple tasks effectively in a busy environment., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a similar role is preferred., • Familiarity with CRM systems and customer support tools., • A proactive attitude, ability to adapt, and eagerness to learn about new products and services., • Willingness to relocate to Greece., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

Mercier Consultancy MD is seeking Finnish Speaking Customer Support Representatives to join our team in Sofia. If you are fluent in Finnish and enjoy assisting customers with their inquiries, this could be the perfect opportunity for you. You will be responsible for delivering high-quality support to our Finnish-speaking clients, ensuring their satisfaction and fostering positive relationships. • Provide exceptional customer service to Finnish-speaking clients via phone, email, and chat., • Respond promptly and accurately to customer inquiries regarding products and services., • Efficiently handle and resolve customer concerns and complaints., • Maintain thorough records of customer interactions and transactions., • Collaborate with internal teams to enhance the overall customer experience., • Stay updated on product knowledge and company policies to assist customers effectively., • Fluency in Finnish (both written and spoken); English skills are a plus., • Previous experience in customer service is preferred but not mandatory., • Strong communication and interpersonal skills., • Ability to multitask and work efficiently in a fast-paced environment., • Familiarity with customer support software is advantageous., • Positive attitude with a willingness to learn and adapt., • Attention to detail and good problem-solving skills., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a German Speaking Customer Support Representative in a remote role based in beautiful Greece. This position is perfect for customer service professionals who are fluent in German and want to work in a dynamic environment while enjoying the picturesque landscapes and rich culture of Greece. • Provide exceptional customer support to German-speaking clients through various channels, including phone, email, and chat., • Assist customers with inquiries regarding products, services, and company policies with clarity and professionalism., • Resolve customer concerns and complaints effectively to ensure high levels of satisfaction., • Maintain accurate documentation of customer interactions and feedback within our CRM system., • Collaborate with internal teams to deliver comprehensive solutions and enhance customer experience., • Stay up-to-date with industry trends and product knowledge to provide informed and effective support., • Fluency in German (both written and spoken) is essential; knowledge of English is advantageous., • Experience in customer service or support roles is preferred., • Strong communication skills and an ability to build rapport with customers., • Excellent problem-solving skills and a proactive approach in assisting customers., • Familiarity with customer service software and CRM systems is beneficial., • Able to work independently in a remote setting while contributing positively to team efforts., • A desire to work in a multicultural environment and embrace the lifestyle in Greece., • Competitive Monthly Salary, • Fully Paid Relocation Package, • High Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Swedish and looking for an exciting opportunity to relocate to Greece? At Mercier Consultancy MD, we are seeking an enthusiastic and dedicated Swedish Speaking Customer Representative. This role offers the fantastic benefit of paid relocation to Greece, allowing you to immerse yourself in a vibrant culture while delivering outstanding customer service. Your Role: • Provide exceptional support to Swedish-speaking clients, addressing inquiries with professionalism and care., • Communicate efficiently through various channels such as phone, email, and chat., • Become knowledgeable of client systems to deliver high-quality service., • Collaborate with team members to ensure quick and effective resolution of customer issues., • Fluency in Swedish (both written and spoken) is essential for effective client communication., • Strong interpersonal and communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new technologies suitable for remote work., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Open to relocating to Greece for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Join Mercier Consultancy MD as a Dutch Speaking Customer Experience Specialist and embark on an exciting journey with paid relocation to Greece! This role is a fantastic opportunity for individuals who are passionate about delivering outstanding customer service and wish to immerse themselves in the vibrant lifestyle of Greece. You will be responsible for ensuring that our Dutch-speaking clients receive the highest level of support and assistance, contributing to their overall satisfaction and loyalty. • Act as the main point of contact for Dutch-speaking clients, addressing inquiries and providing tailored support., • Utilize various communication channels (phone, email, chat) to engage with customers and resolve issues effectively., • Document client interactions and maintain comprehensive records to ensure seamless follow-up., • Conduct regular check-ins with clients to assess their satisfaction and proactively resolve any potential concerns., • Work in collaboration with internal teams to enhance product offerings and service quality., • Stay updated on product knowledge and industry changes to offer informed insights to clients., • Fluency in Dutch (both written and spoken) is essential; proficiency in English is also required., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and a customer-oriented mindset., • Comfortable using CRM software and other technological tools., • A dedication to providing exceptional service and enhancing customer experiences., • Willingness to relocate to Greece and adapt to a new environment., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

• Account Manager and grow an existing portfolio of customers, • Attend site visits, and offer technical product advice and support, • Manage your own region, with a focus on revenue / growth BUSINESS DEVELOPMENT MANAGER JOB SUMMARY: Our client, a highly reputable, leading supplier of waterproofing solutions, are looking to appoint a Regional Business Development / Technical Sales Manager to oversee a portfolio of existing customers, and to focus on further growth in this specific region. (North of London, and surrounds) This is a permanent, field-based position offering a competitive basic salary, company car, and uncapped commission, with a guarantee in the first 12 months. BUSINESS DEVELOPMENT KEY RESPONSIBILITIES: • To promote and sell the Company's products throughout the North London region., • Develop strong relationships with your portfolio of existing clients, providing technical advice and support and a value added service, in order enhance revenue streams, • Monitor and feedback market information, and work closely with the marketing team to target / develop new business opportunities within your region, • Carry out site surveys and produce professional and comprehensive roof survey reports, • Produce specifications in line with guidelines and best practice, • Work in accordance with ISO Quality Management system to ensure that all required paperwork is completed accurately and efficiently., • Regularly update the CRM with changes / customer information, etc. EXPERIENCE / SKILLS REQUIRED: • Full, clean Driving licence – essential, • Proven sales / account management experience within the construction industry is essential, given the technical nature of this role., • Furthermore, if you have previous experience with waterproofing / flat roofing or associated products, this would be very beneficial., • IT literate (Microsoft and Outlook, Excel, CRM systems experience), • Excellent communication skills, with the ability to liaise with people at all levels, both in person and over the phone / email. You will be working with Suppliers, Builders / Architects etc., • Previous experience of working in the North London / surrounding areas would be ideal., • DBS required, or willingness to obtain as part of your onboarding into the role. Our client offers a generous package that includes 25 days holiday, Christmas shut down, pension scheme, private healthcare, company car, bonus structure, and an abundance of supported training opportunities, to help further develop your career. For more information about this position, or to apply, please contact Joy Bruce at Collaborate Recruitment.

TECHNICAL CUSTOMER SUPPORT SPECIALIST Salary: £30,000 Location: Northwich - hybrid Contract: Permanent Hours: Mon-Fri (08:00-17:00) or (08:30-17:30) This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range. You will be at the heart of customer interactions, supporting both clients and internal teams with your knowledge of the products. Job Spec: • Provide comprehensive technical support through telephone and ticketing systems, ensuring all queries are addressed promptly and accurately., • Deliver hotline and ticket-based assistance directly to customers, offering first-level qualification of complaints and processing goodwill requests up to specified limits., • Advise customers on technical and commercial matters via phone calls and live chat platforms, ensuring clear communication and effective solutions., • Support customers in selecting products, cross-referencing alternatives, especially during product releases or phase-outs, and identifying cross-selling opportunities., • Assist with service inquiries related to repairs, modifications, or replacement parts by providing detailed information and quotations for standard services., • Perform application tests as required, documenting results thoroughly to ensure transparency and knowledge sharing within the team., • Train new sales employees and trainees on technical aspects of products, fostering a culture of learning and collaboration across departments., • Document all customer contact data and activities accurately, • Initiate corrective actions when documentation errors are identified, contributing to continuous improvement in processes., • Feed the internal knowledge base with expert insights gained from daily interactions, supporting ongoing development for yourself and your colleagues. Person Spec: • A postgraduate with a qualification in Electrical Engineering is essential, • Experience or knowledge of Electrical Engineering experience, • Proficiency in using SAP or similar CRM systems Apply today by clicking on the link - take the first step towards joining a supportive team where your expertise truly matters. Keywords: customer support, technical expertise, electrical engineering, collaborative environment, problem-solving, training opportunities, flexible working opportunities, knowledge sharing Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

aytm “ask your target market” is looking to hire a Senior Customer Engagement Specialist, to join our growing Customer Engagement team. This position is based in the United Kingdom (UK time zone) and will be responsible for partnering with clients in executing their projects as well as teaching and coaching clients to become increasingly able to work on their own. market” The Senior Customer Engagement Specialist will partner with multiple teams in fulfilling day to day client expectations, providing administrative and executional support to complete tasks with speed and accuracy in an agile and client-focused set-up. They will lead customer conversations and act as force multipliers for the team through their ability to assist clients in launching surveys while educating and training clients on aytm’s platform. About Us aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the customers of today, while evolving a platform that supports those curious about tomorrow. Advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimize your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier customers, and a creative and energetic team. Responsibilities: • Deliver issue resolution for customers via email, chat and phone, in a dynamic fast-turnaround environment., • Identify, trouble-shoot and escalate any tool/platform-related technical issues to internal stakeholders, • Provide customers with technical guidance on aytm’s platform in partnership with Customer Success., • Conduct pre launch checks of client programmed surveys and assist with technical survey edits/ optimization., • Review and set-up basic survey logic for customers and train on advanced logic and techniques., • Launch and execute fieldwork in partnership with the panel operations team., • Assist clients with post-field services, including data cuts and filters within the platform’s reporting functionality., • Perform platform related administrative tasks, organize materials, and navigate customer-related filing systems., • Perform independently and collaborate as a part of a team in a remote, virtual, and entrepreneurial setting. Required Qualifications: • 2+ years of experience in Project Management, Customer Service or other technical roles., • Demonstrated experience with online platforms and tools., • Direct experience using one or more online survey platforms oriented toward DIY use (Qualtrics, Decipher, Survey Monkey, SurveyGizmo / Alchemer, or QuestionPro) is a plus, • Market research and/or consumer insights background and familiarity with all parts of the online market research life cycle (questionnaire design, survey programming, fielding, data analysis, and reporting) is a plus., • Strong interpersonal skills- must be able to collaborate internally as a part of a team and externally with clients., • Evidence of being a structured thinker who can address problems logically and resourcefully., • Self-motivated learner who sets and achieves personal goals., • Fluent in using Google Workspace (formerly G Suite) and Microsoft Office. Advanced Excel knowledge is a plus., • Ability to be a constructive contributor to a rapidly growing agile team and lively company culture., • Ability to work in a fast-paced, dynamic culture, • Organization/prioritization abilities What we offer: A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were recently awarded 2024 Inc 5000 Fastest-Growing Private Company and 2024 Inc Best Places to Work. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required. **aytm is an Equal Opportunity Employer and committed to a diverse, equitable and inclusive culture and workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

The Company A successful business whose product is as great as their customer service! Based in Aylesbury, but offering hybrid working, we have a great opportunity for an enthusiastic customer service specialist to join them on a full time, permanent basis. Offering hybrid working with one day per week in the office (Wednesday) if local, or fully remote if further away. Ideally looking to start on 13 May 2025. The Role You will be the first point of contact for all incoming enquiries on the phone and via email. Providing an answer at first touch or escalating if needed, all whilst delivering the highest level of service ensuring the brand reputation is upheld. • Answer calls within set SLA's., • Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies., • Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications., • Objection handling including but not limited to; policy cancellations, premium increases, claims decisions., • Deal with enquiries on phone and email, including renewals and claim enquiries., • Update customer details online., • Ensure enquiries are dealt with in set SLA's. About You We are looking for customer focussed individuals who are passionate about the customer experience. • Customer retentions OR sales experience - essential., • Excellent telephone manner., • Able to manage multiple enquiries., • Can think on your feet and problem solve., • Able to listen and negotiate to provide a solution., • Have empathy when dealing with difficult calls. Other • Mon - Fri, 36 hours per week on a shift pattern between 9am - 6pm., • £23,700 - £25,000 basic salary plus realistic OTE of £30k., • Generous benefits package.

Are you fluent in Czech and looking for an exciting opportunity that allows you to work in Greece? At Mercier Consultancy MD, we are seeking a passionate and motivated Czech Speaking Customer Representative. This role comes with the unique opportunity of paid relocation to Greece, where you will become part of a vibrant community and gain hands-on experience in customer service. Your Role: • Provide exceptional customer service to Czech-speaking clients, ensuring all inquiries are handled with professionalism., • Manage communications through various channels including phone, email, and chat., • Embrace and learn our client systems to deliver the best support possible., • Work closely with team members to ensure timely resolution of customer issues., • Fluency in Czech (both written and spoken) is required to communicate effectively with clients., • Excellent communication skills and a strong customer-oriented mindset., • Ability to adapt to new technologies and tools for remote work., • Self-motivated, proactive, and ready to embrace new challenges., • Willingness to relocate to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Sales Representative to work in the vibrant city of Sofia, Bulgaria. We are looking for energetic individuals who are fluent in Dutch and have a passion for sales. In this role, you will be instrumental in promoting and selling our client's exceptional products and services, while building valuable relationships with customers. • Identify and connect with potential clients using various outreach methods, including phone calls and emails., • Effectively communicate the features and benefits of our client’s offerings to facilitate informed purchasing decisions., • Achieve or surpass individual sales targets and contribute to the overall success of the sales team., • Stay informed about market trends and competitor activities, adjusting sales strategies accordingly., • Work closely with marketing and support teams to ensure exceptional customer service and satisfaction., • Engage in continuous training to enhance product knowledge and sales skills., • Fluency in Dutch (both written and spoken) is required; proficiency in English is a plus., • Experience in sales or a customer service role is preferred., • Strong communication and interpersonal skills to effectively engage with clients., • A self-motivated individual with the ability to work both independently and collaboratively., • Results-oriented with a determination to achieve sales goals., • Comfortable working in a multicultural environment and adapting to new challenges., • Enthusiastic about personal and professional growth in a sales career., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Danish and ready for an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and friendly Danish Speaking Customer Representative to join our dynamic team! This role not only offers the chance to provide exceptional customer service but also the incredible benefit of living in the beautiful surroundings of Greece, with all relocation costs covered! Your Role: • Deliver outstanding customer support to Danish-speaking clients, ensuring their inquiries are handled with care and professionalism., • Communicate via various channels, including phone, email, and chat, to assist customers effectively., • Become skilled in our client systems to provide fast and high-quality service., • Collaborate with team members to ensure timely resolutions of customer issues., • Fluency in Danish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Eager to learn new tools and technologies appropriate for remote work., • Self-motivated and proactive, thriving in a dynamic environment., • Willingness to relocate to Greece for this fantastic opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

Are you fluent in Swedish and in search of an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Swedish Speaking Customer Representative. This position includes the wonderful advantage of paid relocation to Greece, where you can enjoy a rich cultural experience while playing a vital role in our customer service team. Your Role: • Provide outstanding customer support to Swedish-speaking clients, ensuring their inquiries are handled with professionalism and care., • Communicate effectively through various channels, including phone, email, and chat., • Develop familiarity with our client systems to offer excellent service efficiently., • Collaborate with team members to ensure issues are resolved promptly and effectively., • Fluency in Swedish (both written and spoken) is essential for effective client communication., • Strong communication skills and a customer-focused attitude., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and capable of adapting to a fast-paced environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Danish Speaking Customer Support Representative, working remotely from Greece. This role is perfect for those who are passionate about providing excellent customer service and want the flexibility of working from one of the most beautiful locations in Europe. • Provide high-quality customer support to Danish-speaking clients via phone, email, and chat., • Address inquiries related to products, services, and policies promptly and professionally., • Resolve customer complaints and issues effectively to ensure a high level of customer satisfaction., • Document all customer interactions accurately in our CRM system to support ongoing improvements., • Collaborate with various departments to enhance customer service delivery and implement client solutions., • Stay updated on product knowledge and industry trends to provide informed and relevant assistance., • Fluency in Danish (both written and spoken) is essential; knowledge of English is beneficial., • Previous experience in customer service or support roles is preferred., • Strong communication skills with a focus on delivering exceptional customer experiences., • Excellent problem-solving abilities and a proactive approach to resolving issues., • Familiarity with customer service software and CRM systems is a plus., • Able to work independently in a remote environment while contributing to a collaborative team atmosphere., • A genuine interest in helping customers and enhancing their experience., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to offer positions for Hungarian Speaking Customer Support Representatives in Sofia. This role is perfect for individuals who are fluent in Hungarian and have a passion for providing top-notch customer service. As a representative, you will engage with our Hungarian-speaking clients, addressing their inquiries and ensuring they receive the best possible support during their interactions with us. • Provide excellent customer support to Hungarian-speaking clients via phone, email, and chat., • Address inquiries related to our products and services, ensuring comprehensive and accurate responses., • Resolve customer issues and complaints efficiently, focusing on customer satisfaction., • Document all customer interactions and maintain detailed records for future reference., • Collaborate with internal teams to improve service delivery and the overall customer experience., • Stay informed on product knowledge to assist customers effectively with their needs., • Fluency in Hungarian (both written and spoken); English language skills are an asset., • Prior experience in customer service or support roles is preferred., • Strong communication and interpersonal skills with a customer-oriented approach., • Ability to manage multiple tasks effectively in a fast-paced environment., • Familiarity with customer support software and tools is advantageous., • Positive attitude and willingness to learn., • Attention to detail and strong problem-solving skills., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Field Sales Account Manager phs Hygiene Location- West Yorkshire (Leeds/ Wakefield/ Bradford) What kind of person are you? The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries. This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment. You will have a New Business target (existing and new customers) to hit every period so your drive to achieve this should be unwavering. You will also be required to manage customers’ accounts to ensure that we deliver a best in class service. You will have an outgoing personality and be self-motivated, with the ability to bring positive energy and focus to your team and colleagues across the business. Open to change, you will bring your ideas and work with the Regional Sales Manager and the team improve the way things are done. What you’ll be doing as a Field Sales Account Manager: • Grow and protect existing customer accounts between an annual spend of £3,000 and £35,000, • Acquire New Customers across your regional territory, • Develop a strategic plan to Protect, Grow and Acquire business in a defined territory, • Accurately forecast and deliver against New Business and Retention targets, • Represent phs with brand new customers at the appropriate level, • Focus on the effectiveness, efficiency and quality of sales activity not just the quantity, • Use the CRM system to effectively record, manage and develop opportunities What you should have: • You will have a valid UK driving licence, • A security check or be willing to get one, • Has high energy and pace, • Thrives in a high-pressure sales environment, • Is resilient and tenacious in their approach to winning new business, • High professional and personal standards, • Can be decisive and resilient, • Someone who can challenge, respectfully, constructively and effectively What you can expect from the phs Group: • To be a key, important, player in an exciting time for our business, • To work with a great team including a supportive senior management team, • Freedom to operate and as much support as you need, • You will receive a full, thorough induction and Sales Process training and ongoing development, • Commission on your sales and a quarterly bonus based on your performance against your targets, • Your own company car, laptop and phone, • You can start work from home, but you can get the buzz of working in an office when you work from an operations centre, • You will use the world’s leading Customer Relationship Manager (CRM) system to help manage your prospect and pipeline data, • Ongoing support in the field In return for your commitment and expertise, you will get: • Base salary of £32-38k (DOE) and OTE of £25k on top of basic, • Uncapped commission, • Company car or car allowance, • Phone, laptop, and kit to work effectively from home and on the road, • Pension scheme, • 23 days holiday allowance plus bank holidays, • Reward Gateway Discount Card – savings from over 800 retailers, • Buy and sell holiday scheme, • Enhanced maternity and family friendly leave, • Full induction training and great opportunities for professional development (endorsed by Institute of Professional Sales) Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Mercier Consultancy is excited to announce an opportunity for an Italian Speaking Customer Service Representative for our Client's Real Estate Platform. Deliver outstanding customer service in Italian through phone, email, and chat regarding real estate inquiries. In this vital Junior role, you will

Mercier Consultancy is thrilled to invite applications for the position of Italian Speaking Customer Service Representative for our Client's Recruitment Platform, 'Work In Greece'. Provide outstanding customer service in Italian through phone, email, and chat regarding recruitment inquiries and job

Are you fluent in Dutch and seeking an exciting opportunity to work (remotely) from Bulgaria? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch Speaking Customer Representative. This position comes with the fantastic benefit of paid relocation to Bulgaria, offering you a chance to immerse yourself in a vibrant culture while contributing to exceptional customer service. Your Role: • Deliver outstanding customer support to Dutch-speaking clients, addressing their inquiries with professionalism and care., • Communicate effectively through various platforms including phone, email, and chat., • Become proficient in our client systems to provide high-quality service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-focused attitude., • Willingness to learn new tools and technologies suitable for a remote work environment., • Self-motivated, proactive, and adaptable in a fast-paced setting., • Open to relocating to Bulgaria for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Italian and eager for a rewarding opportunity to join our team? At Mercier Consultancy MD, we are excited to welcome an enthusiastic Italian Speaking Customer Representative. This position includes the fantastic benefit of paid relocation to Greece, allowing you to thrive in a beautiful setting while making a significant contribution to our customer service team. Your Role: • Provide outstanding customer support to Italian-speaking clients, ensuring inquiries are resolved with professionalism and care., • Communicate effectively through various channels including phone, email, and chat., • Become familiar with our client systems to deliver exceptional service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in Italian (both written and spoken) is essential for effective communication with clients., • Strong interpersonal and communication skills, with a focus on customer satisfaction., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in German and looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer the position of German Speaking Customer Representative with the attractive benefit of paid relocation to Greece! This is a fantastic opportunity to experience a vibrant new culture while providing top-notch customer support to our clients. Your Role: • Deliver exceptional customer service to German-speaking clients, addressing their inquiries with professionalism and care., • Utilize various communication channels, including phone, email, and chat, to assist customers effectively., • Become proficient with our client systems to ensure accurate and efficient service., • Collaborate with colleagues to ensure timely resolutions of customer issues., • Fluency in German (both written and spoken) is essential for effective communication with clients., • Strong interpersonal skills and a commitment to customer satisfaction., • Eager to learn and utilize new tools and technologies in a remote work setting., • Self-motivated, proactive, and capable of thriving in a fast-paced environment., • Willingness to relocate to Greece for this incredible opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

Mercier Consultancy MD is actively seeking enthusiastic all-rounders for our Danish Speaking Customer Support Representative positions in Sofia. This role is perfect for individuals who are fluent in Danish and are eager to provide exceptional support while working within a dynamic and diverse team. As the first point of contact for our Danish-speaking customers, you will play a vital role in ensuring customer satisfaction by assisting with inquiries and resolving issues in a timely manner. • Provide top-notch customer service to Danish-speaking clients through various channels including phone, email, and chat., • Handle inquiries related to our products and services, ensuring accurate information is communicated., • Resolve customer complaints and concerns with a focus on customer satisfaction., • Maintain records of customer interactions, documenting any necessary follow-up actions., • Collaborate with cross-functional teams to improve processes and enhance the customer experience., • Stay informed on product knowledge to effectively assist customers., • Fluency in Danish (both written and spoken); English proficiency is a bonus., • Prior experience in customer service or support roles is preferred., • Strong communication skills and a customer-oriented mindset., • Ability to multitask and work efficiently in a fast-paced environment., • Familiarity with customer support software or tools is an advantage., • Willingness to learn and adapt to new systems and procedures., • Detail-oriented and highly organized., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience. Your responsibilities will involve addressing customer queries, resolving issues, and providing valuable information regarding our games and services. If you are enthusiastic, communicative, and dedicated to helping others, this role is perfect for you. With our relocation assistance, moving to Malta will be a breeze! • Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone., • Timely and effectively resolve customer inquiries and concerns., • Guide customers through our gaming offerings and services to enhance their enjoyment., • Work collaboratively with fellow team members to maintain high-quality service., • Document customer interactions in our CRM system accurately., • Collect feedback from customers and use it to suggest service improvements., • Participate in training sessions to continually develop your product knowledge and customer service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Prior experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced work environment., • Familiarity with CRM software and customer support systems is advantageous., • Willingness to relocate to Malta and embrace a new culture., • A keen interest in gaming and understanding of the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Are you fluent in Dutch and seeking a rewarding opportunity that lets you work remotely from Greece? At Mercier Consultancy MD, we are on the lookout for a dynamic and enthusiastic Dutch Speaking Customer Representative. This position includes the remarkable benefit of paid relocation to Greece, where you can immerse yourself in a beautiful environment while advancing your career in customer service. Your Role: • Deliver outstanding customer service to Dutch-speaking clients, handling inquiries with care and professionalism., • Communicate effectively through various platforms including phone, email, and chat., • Eagerly learn and navigate our client systems to provide top-notch support., • Collaborate with team members to ensure customer issues are resolved promptly., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-oriented approach., • Willingness to learn new technologies and tools for a remote work environment., • Self-motivated, proactive, and adaptable to a fast-paced setting., • Open to relocating to Greece for this unique opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

You’ll make sure every customer enjoys excellent service and feels valued in every interaction.Communicate with customers via phone, chat, and email.Track and manage cases to ensure timely resolution.Maintain high customer satisfaction and represent the brand with professionalism.Build strong, pos

SAP Solutions Specialist VersaFile are a fast-growing software company that specializes in attachment and data archiving solutions for SAP, SuccessFactors and other Enterprise Software applications, seamlessly integrating with a variety of document management systems. Our clean core approach empowers enterprises to manage their SAP data lifecycle more efficiently and compliantly. As demand grows, we're looking for an SAP Technical Specialist to join our team and play a critical role in customer success and product excellence. We are looking for an SAP Solutions Specialist who has deep SAP technical knowledge. This role requires a seasoned consultant who is an SAP developer at their core. As an SAP Solutions Specialist, you will partner with customer to solve their business challenges using our software, “docuflow”. Ultimately you will solve customer business challenges and generate elated end-users by focusing on technologies including SAP S/4HANA, BTP and docuflow. Technologies: • SAP ABAP, • SAP ABAP RAP (Restful Application Programming), • SAP CAP (Cloud Application Programming), • SAP Fiori, • SAP ArchiveLink / CMIS, • SAP AI Integration APIs, • SAP Content Server, • SAP DMS/DIRS, • KPro, • ADK Data Archiving, • SAP ECC, S/4HANA, • Document Management Technologies (i.e. Box, Microsoft SharePoint, etc) Nice to Have Technologies: • SAP Business Technology Platform (BTP), • SAP SuccessFactors, • SAP Sales Cloud (C/4HANA, C4C CRM), • SAP Service Cloud (Same as above), • SAP Ariba, • SAP Concur, • Experience working with SAP Integrations such as OpenText Contributions to VersaFile docuflow customer implementation success: • Contribute to project planning and management, • Lead and or participate in customer requirements & design workshops, • Solution architecture and design, • Solution provisioning, • Solution configuration and testing, • Solution demonstrations to customer, • Assist with promotion of solution through to production, • Post-go-live implementation support, • Technical Documentation, • Support implementation teammates as needed Additional Responsibilities: • Contributions to docuflow pre-sales Support:, • Prospect discovery sessions to understand client needs, • Configure and deliver software demonstrations to prospects & clients, • Implementation, estimating and costing, • Technical Q&A, solution architecture and proposal writing, • Support sales teammates as needed, • Help sustain and maintain docuflow SAP demo environments Skills: • Demonstrated ability to effectively influence and align client thinking and agenda, • Strong written communication, verbal communication, and presentation skills, • Ability to effectively navigate client's organization to facilitate the completion of project deliverables, • Ability to solve complex and ambiguous technical problems using experience, creativity, and sound judgment, • Ability to work effectively in a team environment and independently, • Ability to understand the functional design and technical project requirements, • Ability to present the solutions to multiple levels (CTO/CIO level, developer level, etc.) and areas (functional and technical) within a client organization, • Proven track record of delivering projects on time and within budget Key Attributes and Qualifications: • BSc/BA or equivalent work experience, • 5+ years’ experience in a client-facing or consulting role, • Demonstrated good judgment in making decisions, • Fluent in English Location: • This is a remote work from home role for someone located and working in the UK and who can support the Central European Timezone., • Travel may be required Type: Full-time permanent Salary: £60,000 - 80,000, dependent on experience Perks: • Competitive salary, • Annual bonus program, • Cell Phone and Home Internet Program To Apply: • Please submit your Cover Letter and Resume VersaFile's core purpose is to deliver solutions for clients that make a difference. To make a difference, we need people from all walks of life. By the way, we genuinely care about people and it is embedded into who we are. For us, equity and inclusion are a natural part of our culture and purpose. No matter who you are, come join us and together lets make a difference! We thank all applicants for their interest and we will contact you for an interview if you are short-listed as a candidate.

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis. English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and profes

aytm “ask your target market” is looking to hire a Senior Customer Engagement Specialist, to join our growing Customer Engagement team. This position is based in the UK (UK time) and will be responsible for partnering with customers to deliver their projects, while enabling them to become increasingly self-sufficient. The Senior Customer Engagement Specialist will align with multiple teams in fulfilling day to day customer expectations. They will provide administrative and executional support to complete tasks with speed and accuracy in an agile and customer-focused environment. They will lead customer conversations, support them in launching surveys, and deliver education and training on the aytm platform. About Us aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the clients of today, while evolving a platform that supports those curious about tomorrow. By advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimise your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier clients, and a creative and energetic team. Responsibilities: • Work asynchronously across time zones using Slack as the primary communication channel., • Communicate with clarity, context, and professionalism in written async formats to keep global teams aligned without requiring real-time availability., • Deliver issue resolution for customers via email, chat and phone, in a dynamic fast-turn environment., • Identify, trouble-shoot and escalate any tool/platform-related technical issues to internal stakeholders., • Provide customers with technical guidance on aytm’s platform in partnership with stakeholders., • Conduct pre launch checks of client programmed surveys and assist with technical survey edits/ optimisation., • Review and set-up basic survey logic for customers and train on advanced logic and techniques., • Launch and execute fieldwork in partnership with the panel operations team., • Assist clients with post-field services, including data cuts and filters within the platform’s reporting functionality., • Perform platform related administrative tasks, organise materials, and navigate customer-related filing systems., • Perform independently and collaborate as a part of a team in a scaling high growth company. Required Qualifications: • 2-3 years of experience in Project Management, Customer Service or other technical roles., • Demonstrated experience with online platforms and tools., • Direct experience using one or more online survey platforms oriented toward DIY use (Qualtrics, Decipher, Survey Monkey, SurveyGizmo / Alchemer, or QuestionPro) is a plus, • Market research and/or consumer insights background and familiarity with all parts of the online market research life cycle (questionnaire design, survey programming, fielding, data analysis, and reporting) is a plus., • Strong interpersonal skills. Must be able to collaborate internally as a part of a team and externally with clients., • Ability to work in a fast-paced, deadline driven environment., • Strong organization/prioritization abilities., • Strong structured thinker with the ability to tackle ambiguous problems using logic and resourcefulness., • Ability to manage priorities and execute tasks with minimal supervision., • Proactive and committed to continuous professional development., • Proficient in using Google Workspace and Microsoft Office. Advanced Excel knowledge is a plus., • Ability to be a constructive contributor to a rapidly growing team and remote company culture. What we offer: A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were awarded 2024 Inc 5000 Fastest-Growing Private Company and 2025 Inc Best Places to Work.. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required.

Mercier Consultancy MD is proud to offer positions for Slovak Speaking Customer Support Representatives in Sofia. We are looking for enthusiastic individuals who are fluent in Slovak and have a passion for providing excellent customer service. In this role, you will be the voice of our company for Slovak-speaking clients, assisting them with their inquiries and ensuring a smooth and satisfying customer experience. • Provide top-notch customer support to Slovak-speaking clients through various communication channels, including phone, email, and chat., • Address customer inquiries regarding products and services, ensuring clear and effective communication., • Resolve issues and complaints efficiently to enhance customer satisfaction., • Document all customer interactions and maintain accurate and organized records., • Collaborate with other teams to ensure a seamless customer experience., • Stay up-to-date with product knowledge to provide timely and informed support., • Fluency in Slovak (both written and spoken); proficiency in English is a plus., • Prior experience in customer service or a related field is preferred., • Exceptional communication and problem-solving skills., • Ability to multitask and work effectively in a dynamic environment., • Familiarity with customer support software is an advantage., • A positive attitude and willingness to learn and adapt., • Strong attention to detail and organizational skills., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Norwegian and looking for an exciting opportunity to work remotely from Greece? Mercier Consultancy MD is on the hunt for a dedicated and enthusiastic Norwegian Speaking Customer Representative to join our dynamic team. This role provides the incredible advantage of paid relocation to Greece, allowing you to experience a vibrant cultural landscape while advancing your career in customer service. Your Role: • Deliver outstanding customer support to Norwegian-speaking clients, ensuring inquiries are managed with proficiency and care., • Communicate effectively through various channels such as phone, email, and chat., • Engage with our client systems to provide accurate and timely assistance., • Collaborate closely with team members to solve customer issues efficiently., • Fluency in Norwegian (both written and spoken) is essential for effective communication with clients., • Strong interpersonal skills and a customer-focused attitude., • Willingness to learn new technologies and tools suitable for the remote work environment., • Self-motivated, proactive, and capable of thriving in a fast-paced atmosphere., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to offer a position for a Dutch/Flemish Speaking Customer Support Representative, with the flexibility of working remotely from beautiful Greece. This exciting opportunity is perfect for individuals passionate about providing exceptional service while enjoying the Mediterranean lifestyle. • Provide top-notch customer support to Dutch/Flemish-speaking clients via various channels, including phone, email, and chat., • Address inquiries related to products, services, and company policies promptly and professionally., • Resolve customer complaints and issues efficiently to ensure high levels of satisfaction., • Document all customer interactions accurately in our CRM system to enable continuous improvement., • Work collaboratively with other departments to deliver comprehensive solutions to customer needs., • Stay updated on product knowledge and industry trends to enhance the quality of customer support provided., • Fluency in Dutch or Flemish (both written and spoken) is essential; proficiency in English is advantageous., • Experience in customer service or support roles is preferred., • Excellent communication skills with a friendly and professional demeanor., • Strong problem-solving capabilities and a proactive approach to handling customer inquiries., • Familiarity with customer service software and CRM systems is a plus., • Able to work independently while effectively contributing to a team-oriented environment., • A passion for helping others and a desire to create positive customer experiences., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Spanish and interested in an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Spanish Speaking Customer Representative. This role offers a unique chance to immerse yourself in a beautiful country while contributing to our exceptional customer service team. Your Role: • Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professionalism and care., • Communicate efficiently through various channels, including phone, email, and chat., • Become proficient in our client systems to ensure high-quality service delivery., • Work collaboratively with team members to achieve timely resolution of customer issues., • Fluency in Spanish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new technologies and remote work tools., • Self-motivated, proactive, and capable of thriving in a fast-paced environment., • Willingness to relocate to Greece for this incredible opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat. In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues related to Booking. Mercier Consultancy MD is ex

An exciting opportunity has arisen for a School Business Development Executive / Account Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds. As a School Business Development Executive / Account Manager, you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform. This role is full-time remote based offering a salary of £30k FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development. You will be responsible for: • Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development, • Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers, • Collaborating with regional Careers Hubs and education networks to broaden reach, • Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth, • Representing the organisation at relevant regional and national events, • Providing accurate internal updates and contributing to reporting processes, • Ensuring internal policies, such as safeguarding and health & safety, are adhered to What we are looking for: • Previously worked as a Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant, Business Development Advisor, Business Development Adviser, Business Development Officer or in a similar role, • Must have 3 years’ experience in direct sales (excluding retail or general customer service), • Have 2 years’ experience in selling or sales to schools., • Strong track record of working within the education supply chain or selling into schools, • Full UK driving licence and right to work in the UK What’s on offer: • Competitive salary, • Term-time only role, • Flexible working pattern, • Generous commission structure, • 25 days annual leave plus 8 bank holidays (pro rata, within school breaks), • Travel expenses covered This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

As a Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization, you will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot. This role is available for all work preferences @home @flex @office in Ireland In this role, you’ll get to: • Own customer contract processes and renewals., • Collaborate with sales representatives, customer success managers, and management to execute the contract renewal process and ensure a positive experience for the customer., • Establish cooperative working relationships with customers., • Lead forecasting discussions and pipeline reviews with internal colleagues., • Contribute to the growth of the renewal management organization by providing feedback and piloting new processes and playbooks., • Engage multiple customers via phone calls – scheduled and ad hoc – daily to ensure they are maximizing the value from their investment in HubSpot. Call target in place of 42 a month. We are looking for people who: • Fluency in Dutch or Swedish or Norwegian or Danish or Finnish plus English, • Have experience with customer service and contract management, • Have negotiation or sales experience, • Have prior account management and/or customer retention experience, • Are passionate about creating a great customer experience, • Solve problems with curiosity and creativity, • Seek to understand multiple perspectives in a situation, • Have healthy negotiation and interpersonal problem-solving skills, • Show clear communication skills with the ability to effectively lead a phone conversation, • Possess prioritization and organizational skills with attention to detail, • Embrace a dynamic and motivating environment, • Invest in relationships with customers and colleagues, • Contribute to a positive team environment of equality and inclusion. We know the and can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us _. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page _. India Applicants: link to HubSpot India's equal opportunity policy _. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company_. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: • _, • _ HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found . By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's for details on data processing and your rights.

Are you fluent in Dutch and looking for a new adventure? At Mercier Consultancy MD, we are excited to invite a dedicated and enthusiastic Dutch Speaking Customer Representative to join our team with the opportunity for relocation to Sofia, Bulgaria. This position presents an incredible chance to experience a vibrant city while contributing to our customer service excellence. Your Role: • Deliver outstanding customer support to Dutch-speaking clients, ensuring their inquiries are addressed with professionalism., • Communicate effectively through various channels such as phone, email, and chat., • Become familiar with our client systems to provide high-quality assistance., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong interpersonal and communication skills, with a focus on customer satisfaction., • Willingness to learn new technologies and tools suitable for remote and in-office work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Sofia, Bulgaria for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Deliver outstanding customer service in Italian via phone, email, and chat concerning NGO programs and services. Mercier Consultancy is proud to offer an exciting opportunity for an Italian Speaking Customer Service Representative to join our Client's NGO / Non-Profit Organization in Greece. Excepti

Are you fluent in Danish and seeking an exciting opportunity that allows you to work in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Danish Speaking Customer Representative. This role offers the fantastic benefit of paid relocation to Greece, giving you the chance to experience a vibrant lifestyle while contributing to our customer service excellence. Your Role: • Provide exceptional support to Danish-speaking clients, ensuring their inquiries are managed with professionalism and care., • Communicate effectively through various channels, including phone, email, and chat., • Get acquainted with our client systems to deliver high-quality service efficiently., • Collaborate with team members to ensure quick and effective resolution of customer issues., • Fluency in Danish (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a customer-focused mindset., • Eagerness to learn new tools and technologies adapted for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

CUSTOMER ENGAGEMENT SPECIALIST Overview Charterhouse Recruitment are proud to again be partnering with a very well-established business based in Castleford. Our client is a global brand, and they are the leading manufacturer in their field. This role will act as the first point of contact for potential customers, ensuring a positive and first-class experience. Benefits • Basic salary is £24,304 plus monthly commission, • Good commission scheme, • Monday to Friday working hours of 8am to 5pm., • Work from home every Friday (once passed training), • 23 days holiday plus bank holidays, • Attractive company pension, • Employee discount scheme for a wide range of shops and attractions, • Perks such as free eye tests, flu jabs and more, • 24/7 Employee Assistance Programme. Responsibilities • Manage proactive outbound calls to customers, • Target a list of prospects to qualify them., • Pass qualified leads over to the internal sales team., • Assist customers making web chat enquiries., • Ensure that all data is accurately entered into the internals CRM., • Work to customer satisfaction targets and conversion rates., • Perform well against KPI's set. Qualifications • You will have experience of working in a customer service / sales environment (ideally office based)., • You will be confident in communicating with people confidently over the phone., • You will have excellent written skills., • You will be IT literate and be able to learn new systems easily (with training), • You can demonstrate basic excel skills, • You will be a positive and self-motivated individual who is able to work as part of a team., • You will be happy to work to targets. If all the above aligns with your experience and you would like to learn more, we would love to hear from you. Please send your CV and let’s discuss the role.

We have a fantastic new job opportunity for a Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail. Customer Service Adviser / Sales Support Agent.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote, UK | 💰 £48,500 - £55,000 + share options + _ About the role: Our Prudential Risk Team is growing and we’re looking for a Prudential Regulatory Risk Analyst to join us within the 2nd Line of defence risk team. The role is responsible for working with our 1st Line of defence teams in interpreting and applying our prudential regulatory requirements, working on projects and submissions relating to these and collaborating with teams across the bank. The core aspects of the role will be providing cohesive, effective oversight and challenge for regulatory capital and liquidity resource/requirements rule interpretations and regulatory reporting. The role will also support in interpreting and evaluating the impact of prudential regulation of strategic projects and business change, for example international expansion and other growth opportunities, and oversight of the impact of such projects on Monzo’s financial risks. Your focus will be on COREP reporting, but may extend to other regulatory returns (FINREP, PRA/FCA Returns). There will also be opportunities to support the broader Prudential Risk team on initiatives for ICAAP, ILAAP, Recovery Planning, Resolution and Financial Forecasting. Ideally you will have a strong working knowledge of the UK CRR and the PRA Rulebook, particular in relation to regulatory reporting and rule interpretation. Any broader experience across the scope of prudential regulation would be useful. If your background has been more focused on a specific area of regulatory reporting, e.g. capital, that is fine too. There will be an opportunity to broaden your knowledge base in other areas whilst you continue to develop your subject matter expertise in your chosen area. Intermediate Excel/G-Sheet skills are essential, and ideally candidates will have experience working with a regulatory reporting system. Previous experience in producing and/or reviewing regulatory reporting relevant to a retail bank is essential. However this experience may have been gained from a 1LoD reporting role. Experience in working within BigQuery and market-leading reporting systems is preferable. Your day-to-day: • Play a key role in the development and execution of the 2nd line of defence approach for the review of prudential regulatory reporting, including interpretation of regulatory reporting guidance and rules., • Provide independent challenge for regulatory rule interpretations as well as reviewing the 1st Line of Defence interpretations of relevant regulatory rules, providing oversight and challenge for regulatory capital resource/requirements rule interpretations and regulatory reporting., • Support reviews of the internal controls framework used for regulatory reporting, making recommendations for ensuring effective compliance., • Review and interpretation of upcoming prudential policy (e.g. Basel 3.1), including PRA SoP, Consultation papers, policy and supervisory statements, including analysis of the impact on Monzo., • Review the impact of new products and business change, for example internal expansion, on Monzo’s financial risk profile and prudential regulatory compliance., • Support the 2nd line risk oversight and review of the ICAAP in line with Monzo’s approach, regulatory expectations and industry best practice., • Conduct discrete pieces of assurance to support the strengthening of risk and controls in Monzo., • Develop strong relationships with colleagues to support the embedding of prudential compliance activity., • Support the review of financial models used for financial forecasting and capital planning (including the ICAAP)., • Support the 2nd line risk oversight and review of the ICAAP and Recovery and Resolution Planning in line with Monzo’s approach, regulatory expectations and industry best practice. You should apply if you: • Have prudential regulatory experience at either a bank, a consultancy or a regulatory body., • Have good knowledge/experience of the relevant regulatory requirements, specifically in relation to capital, liquidity and the ability to interpret what that means for the relatively unique circumstances of our bank., • Are interested in identifying relevant data, performing analysis and understanding the impact on our bank., • Are able to work independently, proactively and enjoy a dynamic and changing environment., • Are keen to learn about and work on areas of the regulatory regime that you may not have previously explored, particularly in the context of a fast-growing bank., • Have experience building strong relationships with stakeholders at all levels within the business., • Have a strong written communication style. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £48,500 - £55,000 ➕ share options. 📍This role can be based be distributed within the UK, with a requirement to be in our London office 2–3 times per month. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps • Phone call with recruiter (30 mins), • Initial video call with Hiring Manager (30 mins), • Technical Interview (60 mins), • Behavioural Round (45 mins) This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Fire & Security Service Engineer Redhill £30,000 – £38,000 DOE + Overtime + Standby Allowance + Travel Time Benefits • Paid travel time, • Overtime opportunities, • Standby/call-out allowance, • Company vehicle, • Phone & laptop provided, • 25 days holiday + bank holidays, • Pension scheme, • Bonus scheme, • Ongoing training & development The Company I'm currently recruiting on behalf of an established, NSI Gold Approved Fire & Security business with an excellent reputation for delivering high-quality service across commercial environments throughout the UK. Due to continued growth, they are now looking to add an experienced Fire & Security Service Engineer to their team covering the Redhill area. This is a great opportunity to join a stable and growing company that genuinely values its engineers, invests in training, and offers long-term progression opportunities. The Role As a Fire & Security Service Engineer, you'll be responsible for carrying out planned preventative maintenance, servicing, fault finding and reactive repairs across a range of commercial client sites. You'll be working across a variety of systems including: • Fire Alarms, • CCTV, • Access Control, • Intruder Alarms The role will involve attending customer sites, diagnosing faults, ensuring systems remain fully operational and compliant, and delivering a high level of customer service at all times. This position would suit an engineer who enjoys working independently in the field and takes pride in providing a professional and reliable service. What We're Looking For • Proven experience servicing Fire & Security systems, • Strong fault-finding and maintenance ability, • Experience across CCTV, Access Control, Intruder Alarms & Fire Alarms, • Good technical understanding and problem-solving skills, • Professional and customer-focused approach, • Full UK Driving Licence Why Join? • Competitive salary with overtime earning potential, • Paid travel time and standby allowance, • Join a respected NSI Gold Approved company, • Long-term career stability and progression, • Ongoing manufacturer and industry training, • Supportive team environment with strong engineering backing If you're a Fire & Security Service Engineer looking for your next opportunity with a well-established and growing business, I'd love to hear from you. Apply directly with your CV or contact Courtney Gilgunn at SER Limited for more information. SER-IN JBRP1_UKTJ

Newport with travel across the Isle of Wight We are looking for a Care Co-Ordinatorto join our Care & Independent Living team here at Southern Housing. In this role you will providea high-quality administrative support service to colleagues within the Extra Care and Homecare Service. You will be required to work with Registered Managers and teams across Extra Care and Home Care services, coordinating rotas for staff to deliver regulated care services to residents in our homes and schemes and people who live in the wider community. You will be subject to an enhanced Disclosure & Barring Service check. The Location Our CQC Registered Office is in Newport, however this is a role that is based in our services across the Island delivery care and support to residents living in our schemes or in their own homes.therefore you will need to be a driver with access to a vehicle with business use insurance. What youll be doing: • Creation, co-ordination and distribution of staff using the rota planning system., • To use People Planner or similar system to ensure residents and customers receive their care and support at agreed times., • Arrange distribution of communications to colleagues as required., • Ensure customer phone calls or office enquiries are dealt with in a courteous, efficient and effective manner., • Provide administrative support relating to the Care Quality Commission and service compliance, including support with collating key performance data, • Collate individual and team training records for the service. Liaise with the Registered Manager and team to ensure training is up to date and compliant with regulatory and contractual requirements., • Arrange staff and resident meetings, take notes and minutes as required. What you'll have: • Proven extensive experience of providing effective administrative support within an office environment., • Proven experience of effectively coordinating workloads and services., • Experience of dealing with enquiries from customers., • Excellent administration and IT skills including ability to schedule diaries, meetings and take minutes, scheduling rotas and manage manual and computerised filing systems., • Good verbal and written communication skills., • Able to organise and prioritise workload., • Able to work as part of team. Closing date: 25th June 2026 at23:59pm.Please note we hold the right to close the vacancy early depending on application volume. About us At Southern Housing, our residents are at theheartof everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to peoples lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you • Pension, • Life assurance, • Healthcare cash plan, • Eyecare & dental, • Birthday leave, • Retailersdiscounts, • Cycle to work, • Buy & sell annual leave, • Season ticket loan, • In-house academy & career development, • Flexible working Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experienceand perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach. JBRP1_UKTJ

Technical Sales, MRO Sales, PPM Sales Industrial - Engineering - Manufacturing - Power Home - Based Midlands - Yorkshire - North East - North West 50,000–£60,000 + car/car allowance + benefits Are you a commercially driven Business Development Manager with a strong engineering background? This is an opportunity to join a well‑established industrial engineering business delivering bespoke heat exchange solutions to critical UK sectors. In this field‑based role, you’ll take ownership of the full sales lifecycle—building relationships, identifying opportunities, and converting technical challenges into commercial success. You’ll work closely with internal engineering, service and operations teams to ensure customer solutions are both technically sound and commercially competitive. What you’ll be doing • Driving sales growth in line with company strategy and targets, • Identifying and developing new business across sectors such as Manufacturing, Pharmaceuticals, Healthcare, Facilities Management, Food & Drink, Chemical, Oil & Gas and Power Generation, • Managing customer relationships from initial contact through to project delivery, • Conducting customer visits, onsite assessments and technical discussions, • Preparing cost estimates, quotations, bids and tenders, • Supporting contract negotiations and bid submissions, • Providing market insight and intelligence to senior stakeholders, • Ensuring smooth handover to service and operations teams, • Maintaining accurate reporting and CRM data, • Promoting strong safety, health and environmental standards What we’re looking for • Proven business development or sales experience within mechanical or industrial engineering, • Strong technical understanding of engineering principles, • Track record of winning and developing accounts, • Comfortable working independently in a field‑based role, • Willingness to travel across the UK, including occasional overnight stays, • Dedicated home workspace and full UK driving licence Desirable: experience with heat exchangers and exposure to sectors such as power generation, rail, marine or oil & gas. What’s in it for you • Competitive salary £50,000–£60,000, • Company car or car allowance, • Employer pension contribution, • 25 days’ annual leave + 8 bank holidays, • Laptop and mobile phone provided