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Job Title: Compliance and Quality Manager Job Type: Full-Time, PermanentLocation: Shipdham, Norfolk Working Hours: Working hours will be Monday to Friday – 8:00am to 6.00pm, with an unpaid lunch break of half an hour. Salary: £45,000.00 to £55,000.00 per annum, to be discussed on application and dependent on experience and skills. Benefits: • Pension Scheme, • Death in Service, • Company Vehicle, • Company Mobile Phone Within the Falcon Group is Falcon Tower Crane Services, the largest tower crane supplier in the UK and one of the largest in the world with just under 450 tower cranes nationwide. Falcon Power Generation with 400 generators nationwide along with Falcon Freight who operate a fleet of 37 HGV vehicles with a selection of units supporting artic and rigid HIAB cranes. We are looking for a full-time experienced Compliance and Quality Manager with industry-specific technical expertise to be based within the Health, Safety and Environmental Department. Comprehensive training and continual support to help you excel in the role will be provided. The Role: Working collaboratively across the Group, you will take ownership of depot and field-based compliance and quality assurance activities. You will ensure that all equipment leaving our depots, as well as equipment and operations located at our customer sites, consistently meets company standards, manufacturer requirements, and industry best practice. This is a hands-on role requiring visibility across multiple locations, where you will drive high standards of compliance, safety, and quality throughout the operation. Key areas of responsibility include depot compliance and pre-dispatch assurance, inspection, audit, and quality control, safety communication and workforce engagement, quality systems and reporting, and continuous improvement, standards development, and training. What We’re Looking For: Essential Experience & Qualifications: • Proven experience in a compliance, quality assurance, or audit-focused role, ideally within a depot, engineering, or field-based environment, • Strong knowledge of compliance, inspection processes, and pre-dispatch checks, • Experience conducting internal audits, inspections, and quality control activities, • Working knowledge of quality management systems (e.g. ISO 9001) and continuous improvement practices, • Solid understanding of health & safety regulations and workforce engagement in operational environments, • Experience developing and maintaining compliance documentation, reports, and performance records, • Ability to influence and engage operational teams, driving a culture of quality and compliance, • ISO 9001 Internal or Lead Auditor qualification, • Membership of a professional body such as the Chartered Quality Institute (CQI), • Experience working with manufacturer standards and industry best practice frameworks, • Knowledge of risk management principles, • Experience delivering training and coaching to operational or field-based teams, • Able to communicate clearly and effectively with the ability to delivery excellent customer service on our projects., • Able to work independently and as part of a team with a highly supportive and collaborative approach., • Excellent time management skills to ensure the workload is carried out effectively., • Excellent attention to detail and the ability to work under pressure., • Commitment to safety and following company procedures, • Positive attitude, good timekeeping, and a desire to learn and develop, • Strong problem-solving abilities and a hands-on approach to tasks.

Our client is seeking an experienced and motivated Agricultural Service Technician to join their team. This role focuses on maintaining, servicing, and repairing modern agricultural machinery-particularly tractors-across Norwich and the surrounding Norfolk area. You'll work independently, travelling directly from home or the workshop to customer sites, supported by a well-established depot for parts collection and technical support. Role Overview • Diagnose, service, and repair agricultural tractors, including hydraulic, electrical, and mechanical systems., • Carry out computer-based diagnostics on modern machinery; equipment and software provided., • Travel to customer sites across Norfolk, typically starting the day from home., • Return to the depot as required to collect parts and prepare for upcoming jobs., • Participate in occasional on-call and weekend work due to the nature of the agricultural industry., • Ideally experience working on Case tractors (advantageous but not essential)., • Background in agricultural, plant, forklift, HGV, or similar mechanical engineering., • Strong knowledge in hydraulics, electrics, or mechanical systems., • Confident carrying out diagnostics, including computer-based troubleshooting., • Must be computer-literate due to the use of diagnostic software., • Full UK driving licence., • Ability to work independently and manage time efficiently., • Hourly rate £18-£22, dependent on experience., • Standard hours: Monday-Friday, 8:00am-5:00pm (42.5 hrs/week)., • 39 hours paid at basic rate; additional 5 hours built-in overtime at 1.5x., • Further overtime paid at time and a half., • Double time on Sundays., • £50 call-out fee for evenings, weekends, and unscheduled work., • Company van for work travel (not for personal use)., • Full technical training provided, including specialist brand systems., • Wide customer base across Norfolk, offering varied and rewarding daily work. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Contract Personnel are recruiting 3.5 Tonne Van Drivers in the Great Yarmouth area.\n\nWe are happy to be working closely with a leading supplier of Building Supplies and Hiring Equipment.\n\nAs A 3.5 Tonne Van Driver you will be required to complete 4-12 drops to various sites around Norfolk, Suffolk and Cambridgeshire.\n\nThis position will involve heavy lifting and manual handling, along with aspects of customer service, as this is a customer facing role.\n\nDrivers Must Hold:\n\nFull Valid Driving Licence with category B Entitlement\nAn understanding of Road Traffic Laws\nGood local Geographical Knowledge\nBenefits of working with Contract Personnel:\n\nDesignated Driving Team\n30 Years of Industry Experience\nRates you Deserve \nPAYE Scheme\nHoliday accrual\nWeekly Pay\nOur Honest Approach\n24/7 Service\nWe work closely with all our Drivers finding the right work for you and your current situation.\n\nFor further information on this role or to register with us, please don’t hesitate call The Driving Team on (phone number removed) or email . Alternatively take advantage of our open-door policy, come to our office to meet the Team and get registered

Contract Personnel are recruiting 3.5 Tonne Van Drivers in Norwich.\n\nWe are happy to be working closely with one of the Nations leading Car Dealerships.\n\nAs a 3.5 Tonne Van Driver this role involves working within the Parts Department, completing delivery of various vehicle parts across the East Anglian region.\n\nThis position will involve heavy lifting and manual handling, along with aspects of customer service, as this is a customer facing role. This can be ongoing work for the right candidate.\n\nDrivers Must Hold:\n\nFull Valid Driving Licence with category B entitlement\nFull understanding of Road Traffic Laws\nBenefits of working for Contract Personnel:\n\nDesignated Driving Team\nExcellent Pay rates \n30 Years of Industry Knowledge\nPAYE Scheme\nHoliday accrual \nWeekly Pay \nOur Honest Approach\n24/7 Service\nWe work closely with all our Drivers building excellent working relationships, enabling us to find the right job for you and your situation.\n\nFor further information, please contact the driving team on (phone number removed) or email us on

Contract Personnel are pleased to be recruiting for 3.5 Tonne Van Drivers for our reputable client in Thetford.\n\nOur client is one of the world’s leading parcel delivery networks, who are looking for 3.5 Tonne Multi Drop Drivers to carry out deliveries and collections to various sites around Norfolk, Suffolk and the surrounding areas.\n\nAs a 3.5 Tonne Van Driver this role involves loading, unloading and aspects of customer service. This is a great opportunity to work alongside a prestigious company with an excellent international reputation for their professionalism.\n\nDrivers Must Hold:\n\nFull Valid Driving Licence with category B Entitlement\nAn understanding of Road Traffic Laws\nGood local Geographical Knowledge\nBenefits of working with Contract Personnel:\n\nDesignated Driving Team\n30 Years of Industry Experience\nRates you Deserve \nPAYE Scheme\nHoliday accrual\nWeekly Pay\nOur Honest Approach\n24/7 Service\nWe work closely with all our Drivers finding the right work for you and your current situation.\n\nFor further information on this role or to register with us, please don’t hesitate call The Driving Team on (phone number removed) or email . Alternatively take advantage of our open-door policy, come to our office to meet the Team and get registered

Bathroom Installation Manager\n\nNorwich\n\nUp to £50k Depending on experience + Car Allowance + Bonus\n\nElliott Recruitment are pleased to represent a national organisation with an excellent opportunity for a Bathroom Installation Manager to cover Norwich and the surrounding areas.\n\nMy client, a national organisation and a market leader in their field have a new opportunity for a Bathroom Installation Manager based in Norwich or the surrounding area to join their team on a permanent basis. Reporting to the Director of Installations, key duties will include:\n\n * Conducting a technical survey within the customers property to enable right first-time installation.\n\n * Oversee installation teams throughout the install.\n\n * Conduct regular site visits to quality check and resolve any site-based issues.\n\n * Manage remedial works and warranty issues.\n\nThe successful candidate will ideally have previous experience in an Installation Manager role as well as knowledge of the plumbing industry and wider building trade. Customer service driven you will be able to communicate well with customers, installers and head office-based staff to resolve issues as they arise. Experience of CAD and / or Salesforce would be advantageous but is not essential.\n\nMy client is offering a competitive base salary of up to £50k, plus £4800 car allowance, bonus, 25 days holiday, and additional benefits including laptop, phone and extra leave for your birthday.\n\nIf you have the skills and experience for this role please apply online ASAP as immediate interviews are available

Our client is seeking an experienced and motivated Agricultural Service Technician to join their team. This role focuses on maintaining, servicing, and repairing modern agricultural machinery-particularly tractors-across Norwich and the surrounding Norfolk area.\n\nYou'll work independently, travelling directly from home or the workshop to customer sites, supported by a well-established depot for parts collection and technical support.\n\nRole Overview\n\nDiagnose, service, and repair agricultural tractors, including hydraulic, electrical, and mechanical systems.\nCarry out computer-based diagnostics on modern machinery; equipment and software provided.\nTravel to customer sites across Norfolk, typically starting the day from home.\nReturn to the depot as required to collect parts and prepare for upcoming jobs.\nParticipate in occasional on-call and weekend work due to the nature of the agricultural industry.\nMaintain high standards of customer service, professionalism, and accuracy in reporting.Requirements\n\nIdeally experience working on Case tractors (advantageous but not essential).\nBackground in agricultural, plant, forklift, HGV, or similar mechanical engineering.\nStrong knowledge in hydraulics, electrics, or mechanical systems.\nConfident carrying out diagnostics, including computer-based troubleshooting.\nMust be computer-literate due to the use of diagnostic software.\nFull UK driving licence.\nAbility to work independently and manage time efficiently.\nOwn tools required (vehicle, laptop, phone, and specialist tools provided).Salary & Benefits\n\nHourly rate £18-£22, dependent on experience.\nStandard hours: Monday-Friday, 8:00am-5:00pm (42.5 hrs/week).\n39 hours paid at basic rate; additional 5 hours built-in overtime at 1.5x.\nFurther overtime paid at time and a half.\nDouble time on Sundays.\n£50 call-out fee for evenings, weekends, and unscheduled work.\nCompany van for work travel (not for personal use).\nFull technical training provided, including specialist brand systems.\nWide customer base across Norfolk, offering varied and rewarding daily work. \n\nBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.\n\nWe are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

While the role will involve some selling and converting enquiries into sales, the primary focus is on day-to-day distribution. This includes planning and coordinating deliveries, maximising loads from each truck, and ensuring excellent customer service throughout the order and delivery process. Strong verbal communication and problem-solving skills are therefore essential.\n\nAre you a Distribution and Sales Coordinator looking for your next permanent role? If so, please read on as we may just have the role for you.\n\nAt C&H Quickmix, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others, and ambitious to make things better, then have a read of what we have on offer.\n\nWe are currently looking for a Distribution and Sales Coordinator to join our friendly C&H Readymix (RMX) team based at our Costessey site, close to Norwich. This role is easily commutable from Norwich, Dereham, Fakenham, Drayton, Taverham, Aylsham, Wymondham, Cringleford, Attleborough, Spixworth, Poringland, and surrounding areas.\n\nWe are working hard to create a dynamic and inclusive environment, and it’s important that our people come from a variety of different backgrounds. Therefore, prior technical experience isn’t always necessary for success.\n\nThe Role\n\nAs a Distribution and Sales Coordinator, you will have experience in a similar environment, providing distribution planning and sales support, working closely with logistics, production, and customer service teams across the Tarmac group.\n\nThe role is largely operational, with responsibility for coordinating daily deliveries efficiently while ensuring customer requirements are met.\n\nKey Responsibilities (not exhaustive)\n\nCoordinate thedistribution and delivery of our Readymix (RMX) product range to customers\nPlan and schedule deliveries tomaximise vehicle utilisation and efficiency, ensuring the best use of available trucks\nAccurately process orders, delivery schedules, and changes, ensuring all information is correct and up to date\nAct as the key point of contact for customers regardingorder scheduling, delivery times, and queries\nSupport the pricing and raising of quotes and follow these through to order conversion where required\nWork with the team to convert enquiries into orders, responding to inbound calls and emails in a professional and timely manner\nMaintain excellent customer service standards, demonstrating a confident and friendly telephone manner\nResolve delivery, scheduling, or order issues promptly using strong problem-solving skills\nPrioritise and manage multiple tasks in a fast-paced environment\nBuild and maintain strong working relationships with drivers, internal teams, and customers\nDevelop product and industry knowledge to better understand customer needs and support sales activity where appropriatePlease note: Due to the location of the site, candidates must be able to travel to the work location without the use of public transport.\n\nThe Ideal Candidate\n\nIt is preferred that the successful candidate for the role of Distribution and Sales Coordinator will have experience in the following:\n\nSAP, CRM, and Microsoft IT systems\nDistribution planning, logistics coordination, or order scheduling\nWorking collaboratively within a team to deliver high service levels\nBuilding positive relationships with customers and internal stakeholders\nManaging competing priorities while maintaining attention to detailIn addition, you will have:\n\nStrong interpersonal and communication skills\nExcellent problem-solving ability\nConfidence dealing with customers by phone and email\nGood numeracy and analytical skills\nA proactive attitude with a willingness to learn and developWhy Tarmac\n\nWe don't just offer a job, we offer a career.\n\nAlongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:\n\nBonus scheme\nEnhanced holiday entitlement\nContributory pension scheme\nAccess to the Tarmac Reward website with discounts on retailers, holidays, etc.\nAccess to our Employee Assistance helpline for free and confidential advice\nAccess to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause\nTraining and development opportunitiesTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’ll support your transition and help you build a successful career with us.\n\nWe’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.\n\nReady to build your future?\n\nClick ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!\n\n#Tarmac #TarmacCareers #construction #salescoordinator\n\nTarmac Trading Limited

Dual Fuel Smart Meter Installer\n\n£43,500 Basic Salary | OTE £60,000+ | Monday - Friday\n\nRECenergy are recruiting experienced Dual Fuel Smart Meter Engineers on behalf of a leading metering contractor operating across nationwide smart metering contracts.\n\nPackage & Earnings\n\n£43,500 Basic Salary\nOTE £60,000+\n£25 bonus on your 6th meter\n£12.50 per meter after 6 meters\nSome districts require standby work (1 in 6 rota)\n£230 standby payment\nSaturday full day rate\nSunday call outs paid at £22ph door to door\n£22ph for work completed after 8pm weekdays and after 5pm Saturdays\n\nWorking Hours\n\nMonday - Friday\n08:00 - 16:30\n30 minutes travel included before and after working hours\n\nBenefits\n\nCompany Van\nFuel Card\nSamsung Phone & Tablet\nTools & PPE Provided\n24 Days Holiday + 8 Bank Holidays\n30 Days Holiday after 5 years service\nLife Insurance Cover - 4x Salary\nPension matched up to 5%\n\nAreas Recruiting\n\nCA, HD7 - HD9, S36, DE11 - DE74, B77, B78, B79, WS6, WS7, WS8, WS11, WS12, WS13, WS14, WS15, GL, NR, BA, BS \n\nThe Role\n\nYou will be responsible for installing and exchanging smart meters whilst delivering excellent customer service on every appointment. Engineers are expected to work safely, efficiently and professionally whilst maintaining high technical standards and compliance at all times.\n\nRequirements\n\nCCN1 or CMA1\nMET1\nMinimum 18 months recent SMART metering experience on the tools\nEUSR Registered RECenergy recruits across smart metering, EV, solar and senior management positions nationwide. If this role is not suitable, please still get in touch to discuss other opportunities available in your area

Warehouse Team Leader - Temp to permanent\n\nMy client based near Costessey are seeking an experienced Warehouse Team Leader to join their fast‑paced team\nIn this role of Warehouse Team Leader, you will support the Warehouse Supervisor with day‑to‑day warehouse operations, including managing a small team, inventory control, order fulfilment and maintaining safety standards. This is a very hands on role.The ideal candidate will demonstrate strong leadership skills, excellent organisational abilities, and a commitment to delivering exceptional customer service.\n\nThis is a temporary to permanent position, and candidates must have experience leading a small team in a similar warehouse or fulfilment environment.\n\nWarehouse team leader working hours are Monday to Friday 8.30am-5pm\n\nDue to location own transport is essential \n\nKey Responsibilities\n\nCommunicate goals and deadlines to team members\nPlan workloads and delegate tasks effectively\nCreate and maintain a productive working environment\nPerform customer service duties, including direct interaction with customers\nShare relevant business updates with the team\nWork within the team with day‑to‑day operational tasks\n\nExperience Required\n\nProven experience leading a small team within a fulfilment or warehouse operation is essential\n\nIf you feel this is the next step in your already successful career please send an up to date CV to (email address removed) or call (phone number removed) for more details

Job Title: Administration Assistant\nLocation: Norwich\nSalary: 25-30k\n\nRole Overview\nMy client are seeking an experienced and highly capable Administration Assistant to support our rapidly growing business. This will be a fast-paced role, suited for a candidate with impeccable communication skills, a high level of customer care, excellent attention to detail and significant degree of IT literacy.\nThe successful candidate will report to the Administration Manager and partake is all administrative functions the business requires, from customer facing to back-room office management. This role requires a strategic thinker who is also comfortable executing a multitude of different activities simultaneously whilst being able to react quickly to sudden changes.\n\nKey Responsibilities\nKey responsibilities for the role will include, but not be limited to the following:\n• Contact new customers registering via our website and guide them through the onboarding process.\n• Clearly explain the benefits and process of our products over the phone, responding confidently to queries.\n• Prepare contracts, legal documentation, and supporting paperwork with a high level of accuracy and attention to detail.\n• Liaise with external legal representatives to coordinate contract reviews and finalisation.\n• Meet with customers at our premises to facilitate contract signings and provide a professional, welcoming experience.•\nProvide ongoing customer support throughout their journey, including post-completion follow-up.\n• Schedule installation works, site surveys, inspections, and ongoing monitoring visits, ensuring effective diary coordination and communication between clients and operational teams.\n• Act as Front of House at our busy Norfolk site, managing visitors, incoming calls, and general enquiries.\n• Provide general administrative support across the business to ensure smooth day-to-day operations.\n\nSkills & Experience\nEssential\n• Demonstrable experience in an administrative support role, providing comprehensive assistance to senior staff and wider teams. Experience managing diaries, coordinating meetings, preparing documentation, maintaining records, and ensuring smooth day-today office operations.\n• Strong customer service background, with experience handling enquiries via phone, email, and in person. Confident in managing expectations, resolving queries efficiently, and dealing professionally with challenging or sensitive situations while maintaining a positive client experience.\n• Excellent written and verbal communication skills, with proven ability to draft high-quality correspondence, reports, meeting minutes, and client communications with accuracy and attention to detail.\n• Experience supporting a busy office environment, including prioritising workloads, meeting deadlines, organising travel and events, processing invoices, and maintaining filing systems (both electronic and paper-based).\n• Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new systems quickly. Experience using databases, CRM systems, or document management systems to maintain accurate records.\n• Comfortable working in a fast-paced, hands-on environment, demonstrating flexibility and initiative to support changing priorities and business needs.\n\nTechnique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

A brilliant opportunity to suit a truly dynamic and flexible sales professional who thrives working in a retail-based environment. Within this role, you will be confidently covering four retail stores across Norfolk and bordering into Suffolk, working from a different location each day to provide required relief support. Whilst offering you ample exposure, this position will allow you to combine your natural service skills whilst selling high value products and champion the retail brand from the get-go.\nSalary is offered at £23,000-£28,000 DOE plus a monthly commission on products sold and monthly bonus (OTE circa £40,000).\nPlease note that due to the need for travelling, a license and own vehicle is essential with mileage expenses paid (45p per mile).\nThe company\nOffering a broad range of high-quality products, this reputable retailer has around ten stores across the UK and an established online presence. They pride themselves in creating a positive and engaging working environment for their employees, appreciate the importance of a work life balance and encourage employees to take an active role in shaping the direction of the business.\nThe day to day\n * Working across four retail-based stores, providing relief cover as required.\n * Delivering top-tier customer service, identifying customer’s product needs and support queries.\n * Keeping each store maintained to the highest visual standards with appropriate stock levels.\n * Building strong customer relationships, driving sales through a genuine, ethical and standout service.\n * Switch effortlessly between in-store support and upbeat, effective outgoing phone calls.\n * Collaborating as part of different teams, jumping in and reaming flexible to help where needed.\n * Managing daily cash routines with total accuracy and trustworthiness.\n * Staying on top of data protection and keeping POS and pricing updates accurate.\nYou will have/be\n * An experienced retail professional, confident in hitting retail-based targets.\n * Flexibility and willingness to travel where is needed, showcasing adaptability and commitment.\n * Strong communication skills and a natural ability to deliver standout service.\n * Calm under pressure and able to handle customer queries with empathy and professionalism.\n * Excellent listening skills that help you truly understand customer needs.\nHow to apply\nTo hear more details about this fantastic opportunity please email your CV to Ruth Harding – Business Director at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful

Temporary Receptionist\n\n📍Location: Norwich, Norfolk\n\n💷Hourly Rate: £13.15ph\n\n⏰Duration/hours: Tuesday 5th May - 8am-6pm\n\nAs our Temporary Receptionist, you will be the welcoming face of our client's organisation! Your responsibilities will include:\n\nGreeting and assisting visitors with a warm smile 😊\nManaging incoming calls and directing them to the appropriate departments 📞\nScheduling appointments and maintaining an organised calendar 📅\nHandling customer inquiries and providing excellent service\nSupporting administrative tasks to keep operations running smoothlyThe ideal candidate will possess the following skills and experience:\n\nPrevious experience in the motor trade or as a service advisor 🚗\nStrong communication skills and a friendly demeanour\nExceptional organisational skills and attention to detail\nAbility to work in a fast-paced environment\nProficient in using office software and systemsApply today or if you have any questions please contact Alisha or Fiona on (phone number removed).\n\nOffice Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Contract Personnel are looking for Van Drivers in the South Norfolk area.\n\nWe current looking for Van Drivers roles with our client meaning you will be working for our client who specialised in delivering flat pack furniture on behalf of renowned International companies.\n\nAs a Van Driver will be required to complete up to 16 drops around Norfolk and Suffolk, lift and move heavy flat pack furniture around domestic properties as part of a 2 person team.\n\nThis role will involve working at the weekends and is very customer facing and will involve some aspects of customer service.\n\nDue to the nature and location of this role, you WILL be required to have your own transport to site, public transport links are limited. \n\nDrivers Must Hold:\n\nFull Valid Driving Licence with category B Entitlement\nAn understanding of Road Traffic Laws\nGood local Geographical Knowledge\nBenefits of working with Contract Personnel:\n\nOver 30 years of industry experience\nDesignated Driving Team\nIndustry leading rates of pay you deserve\nPAYE scheme \nHoliday accrual \nWeekly pay\nHonest Approach\n24/7 Service\nNorwich and Thetford Registrations available \nWe work closely with all our drivers enabling us to find you the right work for you and your situation. \n\nIf you are interest in this or any of our current roles please contact a member of the Driving Team on: (phone number removed) or (url removed) or alternatively take advantage of our open door policy and come in to meet the Team and get Registered

Job Title: Sales Marketing\n\nArea: Norwich\n\nShift Pattern: Monday to Thursday (Days)\n\nPermanent\n\nSalary: Up to £45,000 PA with commission\n\nYou'll only speak to proactive & inbound customers, so we filter out the people you don't need to speak to.\n\n * Ambition to progress internally\n\n * Customer service experience or the ability to learn\n\nBenefits\n\nHere's what we can offer:\n\n * Employed PAYE Role\n\n * Excellent hourly pay.\n\n * Bonus on top of your hourly pay.\n\n * Contribution pension scheme.\n\n * Holiday allowance.\n\n * Full training and ongoing support.\n\n * Up to £45,000 PA with commission\n\nI you are interested and want to hear more information, contact David Steel\n\nOn (phone number removed)

Customer Service Advisor - Norwich - £27,500\n\nAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy resolving queries? Our client, based in Norwich, is seeking enthusiastic Customer Care Advisors to join their team. If you have previous experience in a customer service role and possess excellent communication skills, we want to hear from you!\n\nWhat's in it for you?\n\nPermanent role with full-time hours (39.5 hours per week)\nSalary - £27,363\nHoliday - Enjoy up to 33 days of holiday per year, along with various benefits such as product discounts, private healthcare, birthday presents, and more!\nFantastic progression and development opportunities within the organisation\nHybrid working arrangement after a comprehensive training period.Responsibilities will include:\n\nProviding support to customers, primarily over the phone but also through email and live chat channels. This includes addressing and resolving queries, including delays and complaints.\nCollaborating with their team to resolve delivery issues and identify any stock discrepancies.\nAssisting the team leader with additional administrative tasks. \n\nWhat are we looking for?\n\nPrevious experience in a fast-paced customer service role, preferably within a call centre environment.\nPossess an empathetic and motivational attitude towards customers.\nAbility to work calmly under pressure and adapt to changing tasks with little notice.\nDemonstrated drive to deliver top-quality customer service through excellent listening skills.\nA team player with exceptional problem-solving abilities, attention to detail, and strong communication skills. \n\nHours\n\nThis position follows a 3-week rotating shift pattern:\n\n1.Monday - Friday, 8:30 am - 5 pm\n\n2.Monday - Saturday, 8:30 am - 5 pm with 1 day off during the week.\n\n3.Monday - Friday, 09:30 am - 6 pm\n\nJoin a dynamic and supportive team committed to providing excellent customer service. Apply today to take the next step in your career as a Customer Service Advisor with our client.\n\nAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Service Engineer / Field Service Technician / Compressor Engineer required to join a global, market leading engineering manufacturer.\n \nThe Successful Service Engineer / Field Service Technician / Compressor Engineer will be fully remote, providing electrical and mechanical repair, service and maintenance on compressed air systems at customer sites across Norfolk, Suffolk, Cambridge and surrounding areas. Full product training provided.\n \nThe Service Engineer / Field Service Technician / Compressor Engineer will ideally have a service background in compressed air, air filtration, nitrogen generators, vacuum pumps, or relatable compressed air equipment.\n \nPackage\n\n£38,000-£42,000 depending on experience\nCompany van - door to door pay\nCompany phone and laptop\n25 days holiday + bank holidays\nCompany pension + shares scheme\nOvertime\nAdditional benefitsService Engineer / Field Service Technician / Compressor Engineer Role\n\nTo provide electrical and mechanical repair, service and maintenance of compressed air equipment at customer sites across Norfolk, Suffolk, Camebridge and surrounding areas. \nThe Compressor Service Engineer will undertake planned and preventative maintenance, provide advice, diagnostics, fault finding of compressed air systems, vacuum pumps, blowers & dryers, air filtration and other compressed air products.\nMaintain, repair and install air compressors, vacuum pumps, blowers & dryers, filtration and other compressed air and pneumatic equipment.\nInstalling compressed air systems into all forms of the manufacturing industry.\nPerform emergency breakdown fault finding and repairs on various compressed air equipment.\nCommute to the office near Thetford 2/3 times a week for parts collection and training.\nLiaise with various engineering departments.Service Engineer / Field Service Technician / Compressor Engineer Requirements\n\nProven diagnostic skills on complicated electrical / mechanical engineering systems. Full product training provided.\nExperience as a Field Service Engineer / Service Engineer / Service Technician / Installation Engineer / Compressor Engineer / Multiskilled Engineer / Mechanical Engineer / Electrical Engineer / M&E Engineer or similar.\nThe ability in maintaining good professional working relationships with existing and new compressed air customers.\nField servicing background in electrical or mechanical engineering such as compressors, air filtration, nitrogen generators, vacuum pumps, vacuum systems or relatable compressed air equipment.\nGood working knowledge of three phase electrics and controls is advantageous.\nA technical engineering degree / qualification, apprentice trained, FGas or similar would be advantageous.\nWillingness to travel to customer sites across Norfolk, Suffolk, Camebridge and surrounding areas

Service Engineer/ Mechanical & Electrical Engineer – Redpack Packaging Machinery are looking for a Service Engineer/ Mechanical & Electrical Engineer to join their team on a full-time, permanent basis in Norwich, Norfolk, offering a varied and hands-on role supporting customers with installation, maintenance and fault finding of machinery, both within the UK and occasionally overseas. Company benefits include: Competitive Salary:£37,050 - £39,000 per annum OTE £60,000 / Overtime: Paid at 1.5x after standard hours and double time on Sundays Holiday: 25 days annual leave per annum, plus bank holidays Pension: Contributory pension scheme (5% employee / 4% employer) Additional: Daily vending allowance, free fresh fruit every Tuesday and Thursday, and regular staff events and team-building activities. Company van, fuel and credit cards, laptop, and company phone. About the role: As a Service Engineer/ Mechanical & Electrical Engineer, you will diagnose and resolve mechanical, electrical, and control system faults, as well as install and commission machinery at customer sites. You will carry out planned preventative maintenance (PPM) and reactive service visits, while providing on-site and remote technical support and training. You will complete service reports accurately, collaborate with internal teams, and ensure all work meets health and safety standards. The role is based on a 37-hour week and includes an ...

Customer Service Advisor Hybrid Homeworking with office base in Norwich (Minimum 2 days a week in the office) Full time, 37 hours per week on rota basis covering our Operating hours 8.00am – 5.30pm, Monday to Thursday and 8.00am – 5.00pm on Friday Starting salary of £27,025 per annum, with future progression opportunities to £28,750 per annum Fixed Term Contract until end of December 2026 About the role We are looking for an experienced and proactive Customer Service Advisor to join our team on a contracted basis. The role is fundamental to providing an excellent service to our residents and be the first point of contact on our service line. The role will require you to: • Act as the first point of contact for residents by phone and email, providing a professional, empathetic and solution focused service., • Provide a one stop service, handling a wide range of enquiries including repairs, rent, housing and general enquiries., • Raise and schedule initial repairs, gathering accurate information to support correct prioritisation and effective resolution., • Recognise and respond appropriately to expressions of dissatisfaction, including escalating issues or logging complaints in line with our procedures., • Manage resident expectations by providing clear information on responsibilities, timescales and next steps., • Maintain accurate and detailed records of all contacts, actions and decisions using our systems., • Support residents to access and engage with digital services., • Contribute positively to a busy service environment by taking ownership, being flexible and supporting team priorities. About You The successful candidate will have: • GCSE passes Grade C / Level 4 in Maths and English (or evidence of similar level of proficiency), • Experience in a customer facing role where clear and effective communication was essential, • Strong digital skills with excellent working knowledge of Microsoft Applications(such as Word, Excel and Teams), • Ability to problem solve and be self-motivated, • Demonstrate a positive, flexible and resilient attitude, contributing to a supportive team culture and be able to adapt to changing priorities., • Be a strong team player, working collaboratively with the immediate and wider teams to support service delivery, share knowledge and help meet team and service targets., • Be results focused, contributing to the success of individual and team performance measures including call handling, response times and outcomes for our customers. About Us Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. Our team are provided with the digital tools to work from home as well as a supportive and flexible understanding of the challenges this sometimes presents. We are a Hybrid Homeworking employer - with a 60/40 split (60% home/up to 40% office). As the role require attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU). Full details can be discussed at the interview process. We offer staff many great benefits such as: • Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day., • Generous contributory pension scheme., • Access to an Employee Assistance Programme to support you when you need it!, • Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks., • Utilities allowance to support hybrid home workers., • Lots of training opportunities. Closing date: Midnight on Tuesday 19th May 2026

Contract Personnel requires 7.5T Drivers to work for our client in South Norfolk. Our client has a renowned reputation in Europe as leading experts within their Industry, Operating internationally for over 30 years, also they have recently expanded their operations. We work closely with our client offering excellent rates of pay, with both ongoing and Ad Hoc assignments. This is a fabulous opportunity to work with a company who prides itself on and operates a very professional delivery service. This role will involve Delivering around the Midlands and Southern England, carrying out up to drops in a 7.5T Refrigerated Vehicle, this role will also involve aspects of customer interaction. Drivers Must Hold: Full UK Driving Licence with C1 entitlement Digital Tacho Drivers Qualification Card (CPC) Full understanding of Road Traffic Laws Benefits of working for Contract Personnel: Designated Driving Team Excellent Pay rates 30 Years of Industry Knowledge PAYE Scheme Holiday accrual Weekly Pay We work closely with all our Drivers building excellent working relationships, enabling us to find the right job for you and your situation. For further information, please contact the driving team on (phone number removed) or email us on...

The Customer service adviser will communicate effectively with potential customers both in person and over the phone, in order to promote our company's products and services.They must use their knowledge and skills to generate highly qualified leads and provide further information on the products or

About Us At Anglian we're a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We're looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn't cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. Key responsibilities • Engaging with prospective customers over the phone, • Maximising opportunities from call data and overcoming objections, • Securing a sales lead through outbound calls to previous enquiries, • Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer, • Listen to what our customers want and walk them through our product ranges, • Securing an appointment for our sales team to meet our customer and complete the sal...

Salary: Starting salary of £27,025 per annum, with future progression opportunities to £28,750 per annumShift Hours: Temporary Customer Service Advisor Hybrid Homeworking with office base in Norwich (Minimum 2 days a week in the office) Full time, 37 hours per week on rota basis covering our Operating hours 8.00am – 5.30pm, Monday to Thursday and 8.00am – 5.00pm on Friday Starting salary of £27,025 per annum, with future progression opportunities to £28,750 per annum Fixed Term Contract until end of December 2026 About the role We are looking for an experienced and proactive Customer Service Advisor to join our team on a contracted basis. The role is fundamental to providing an excellent service to our residents and be the first point of contact on our service line. The role will require you to: • Act as the first point of contact for residents by phone and email, providing a professional, empathetic and solution focused service., • Provide a one stop service, handling a wide range of enquiries including repairs, rent, housing and general enquiries., • Raise and schedule initial repairs, gathering accurate information to support correct prioritisation and effective resolution., • Recognise and respond appropriately to expressions of dissatisfaction, including escalating issues or logging complaints in line with our procedures., • Manage resident expectations by providing clear information on responsibilities, timescales and next steps., • Maintain accurate and detailed records of all contacts, actions and decisions using our systems., • Support residents to access and engage with digital services., • Contribute positively to a busy service environment by taking ownership, being flexible and supporting team priorities. About You The successful candidate will have: • GCSE passes Grade C / Level 4 in Maths and English (or evidence of similar level of proficiency), • Experience in a customer facing role where clear and effective communication was essential, • Strong digital skills with excellent working knowledge of Microsoft Applications(such as Word, Excel and Teams), • Ability to problem solve and be self-motivated, • Demonstrate a positive, flexible and resilient attitude, contributing to a supportive team culture and be able to adapt to changing priorities., • Be a strong team player, working collaboratively with the immediate and wider teams to support service delivery, share knowledge and help meet team and service targets., • Be results focused, contributing to the success of individual and team performance measures including call handling, response times and outcomes for our customers. About Us Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. Our team are provided with the digital tools to work from home as well as a supportive and flexible understanding of the challenges this sometimes presents. We are a Hybrid Homeworking employer - with a 60/40 split (60% home/up to 40% office). As the role require attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU). Full details can be discussed at the interview process. We offer staff many great benefits such as: • Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day., • Generous contributory pension scheme., • Access to an Employee Assistance Programme to support you when you need it!, • Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks., • Utilities allowance to support hybrid home workers., • Lots of training opportunities. Closing date: Midnight on Tuesday 19th May 2026

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPI‘s and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPI’s, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry

Job Role: Mobile Forklift Engineer Location: Norwich, Norfolk Salary: £35,000-£40,000 base (OTE £45,000+) - paid door to door Hours: Monday-Friday 08.00-17:00 + Door to Door Paid + Overtime @ 1.5x Job Type: Full time, Permanent The client: Interaction Technical have partnered with a well-established, growing Material Handling firm on their search for an experienced Mobile forklift repair engineer to join their growing team. Our client provides handling and access solution to firms all over the UK and have sites spread across all areas in the UK. The package: 24 days annual leave + public holidays (32 days overall) Door to Door Paid Full training and Development surrounding electrical & mechanical repairs, fault finding and diagnostics Opportunity to develop and progress long term within the company (leadership and management) Overtime available at 1.5X Comp van, Fuel Card - includes private use within reason All Travel Time, Expenses paid from home to/from site A fantastic Earning Potential with scope to progress internally The Duties: Accurately diagnosing faults, servicing and carrying out emergency repairs/breakdowns on plant and forklift machinery. Collaborate with customers surrounding the plant, lifting and handling products. The ability to work independently within the customer sites and collaborate with colleagues to ensure documentation and the perfect solution is offered. Actively travelling to sites and carrying out repairs of the equipment and creating solutions. Working on engines, batteries, pneumatics and hydraulics, alongside mechanical and electrical fault finding and repairs. The Requirements: Previous experience working in the Plant or Forklift industries (essential) Previous experience working with hydraulics, alongside mechanical and electrical capabilities (essential) Experience working with engines and batteries (essential) Electrical and/or Mechanical fault finding, repair & service experience Relevant qualifications NVQ or City and Guilds in mechanical/electrical engineering (advantageous) · Full UK Drivers License Interaction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Julius on (phone number removed) or (url removed) INDTE Thank you for taking the time, we look forward to speaking in the near future

Outbound Sales Representative Red Recruitment is recruiting an Outbound Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a Full time basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: £24,949.50 Per Annum with on target earnings (Average OTE £37,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid (70% in Office) 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Representative Handle outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot upselling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Maintain up-to-date knowledge of products, services, and market trends Record all sales activity and customer interactions in our CRM Collaborate with colleagues across operations, marketing, and customer service for a seamless journey Contribute to continuous improvement by sharing feedback on customer needs and market opportunities Key Skills and Experience of Sales Representative: Have an excellent telephone manner Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated 1 Year experience in customer facing role and display great customer service skills Comfortable using a CRM although training is provided Confident in both an inbound and outbound calling role If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now! Red Recruitment (Agency)

Sales Representative Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a part time basis working 28 hours per week between Monday - Sunday. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: £18,651.46 Per Annum with on target earnings. Average OTE is £30,000 Hours: 28 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid Generous annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Representative Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Build strong customer relationships to encourage repeat business and loyalty Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot up-selling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Key Skills and Experience of Sales Representative: Have an excellent telephone manner Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated 1 Year experience in customer facing role and display great customer service skills Comfortable using a CRM although training is provided Confident in both an inbound and outbound calling role If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now! Red Recruitment (Agency)

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We’re looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. Key responsibilities Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Proven success in a telesales role and the ability to secure leads Great verbal communication skills A proven track record of meeting and exceeding sales targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated Why join us Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Shift Patterns Thursday, Friday, Saturday and Sunday (30 hours) Saturday, Sunday, Monday , Tuesday (alternatively Friday, Saturday, Sunday, Monday) (30 hours) Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Unique boutique travel company specialising in sporting pursuits are seeking an organised and experienced travel administrator to join their established friendly team. This is a fantastic opportunity and very rare! In the lovely location of Norwich centre, this is a fully office based role with great hours Monday - Friday and no weekend or bank holidays! This is an opportunity not to be missed!! JOB DESCRIPTION: As a Travel Administrator you will be detail-driven, customer-focused and play a key part in supporting clients before, during, and after travel, ensuring every arrangement is handled accurately, professionally, and with care. Deliver top-notch customer service, exceeding expectations. Prepare and manage precise travel documentation. Handle amendments and bookings with keen attention to detail Collaborate with departments to resolve travel queries efficiently. Secure customer satisfaction for repeat business and referrals Process payments and liaise with suppliers to confirm bookings. EXPERIENCE: Experience of working within the Travel Industry (preferable) Excellent customer service and communication skills. Administrational experience Proficient in Excel, Word, Microsoft Outlook (CRM systems would be a bonus) Ability to thrive in a busy, fast-paced environment A strong ability to resolve all booking issues Excellent organisation and multi-tasking skills PACKAGE & BENEFITS Salary £26,400 Monday - Friday (Apply online only) OFFICE BASED ONLY Being a part of a fun, friendly & passionate team. Generous Bonus schemes & incentives. Company pension scheme. Not open on Weekends or Bank Holidays. On-site parking. INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by / (phone number removed)

Security Systems Engineer - Abacus Security, Norwich, Norfolk About Us: Abacus Security is a leading security company based in Norwich, Norfolk. With a focus on excellence and customer satisfaction, we provide a range of security solutions for both domestic and commercial clients. Our commitment to quality service has earned us a strong reputation in the industry, and we are dedicated to continued growth and success. Role Overview: We are seeking an experienced Security Systems Engineer to join our team at Abacus Security. The successful candidate will be responsible for installing, servicing, and maintaining a variety of security systems, including Intruder Alarms, CCTV, Fire, and Access Control systems. They will demonstrate extensive knowledge of the hardware and software commonly used in these systems and will be committed to providing exceptional service to our clients. Remuneration: • Salary based on experience and qualifications., • Comprehensive benefits package, including a company vehicle, mobile phone, and opportunities for training and development., • Full uniform and PPE provided., • Ongoing training related to the products we install and maintain., • 25 days holiday, plus Bank Holidays., • Additional weeks holiday after probation., • Birthday day off., • Long service bonus after 5 years., • 2 weeks paid parental leave., • Private Medical Healthcare., • Death in service benefit. Essential Attributes and Requirements: • Self motivated and able to work independently., • Excellent technical knowledge with a willingness to learn and adapt to changing technology., • Strong organisational skills to manage time and workload effectively., • Excellent communication skills, both verbal and written., • Positive attitude, and determination to complete tasks., • Attention to detail with a focus on maintaining high standards., • Professional representation of the company., • Ability to problem solve effectively and maintain accurate records., • Willingness to work at heights., • Flexible availability to work various hours and travel as needed., • Full driving license required. How to Apply: If you are interested in joining our team at Abacus Security, please send your CV with a covering note to discuss this vacancy further. Visit our website for more information about our company. We look forward to hearing from you

The Role As a Professional Services Manager, your primary responsibility is to ensure the successful implementation and execution of professional services to our clients. These span across traditional engineering projects such as Microsoft Azure platform implementation and on-premise infrastructure upgrade, into Cyber Security operations, such as MFA enablement projects and Business Continuity consultancy. . You and your teams will work closely with clients across various industries to understand their goals, tailor solutions, and ensure successful project outcomes. Internally, you’ll support pre-sales efforts, enable customer success, and continuously improve service offerings. You will ensure that all projects and small works are scheduled and delivered on time, within budget, and to the highest standards of quality and customer satisfaction. You will be accountable for departmental revenue targets, resource planning, and performance against SLAs and KPIs. This role is a line management role, but you will also be required to demonstrate technical leadership and develop solutions to the issues which may develop whilst the team are working on complex projects and tailoring tech solutions for our clients. Line management responsibilities will see you influence and guide team members on best practice to support their development, directly impacting the efficiency and continuous improvement of service delivery across the teams. This role requires a balance of strategic vision, operational discipline, and hands-on leadership. The ideal candidate is customer-focused, analytical, and skilled at managing multiple projects and priorities. As a member of the Management Team, you will work cohesively with other managers to ensure company initiatives are being met and contribute ideas and solutions to continue making improvements. Key Responsibilities • Overall management of the delivery of Professional Services, • Take responsibility for departmental time utilisation, • Evaluating and refining service delivery processes to improve efficiency, scalability, and client satisfaction, • Managing the capacity model and forecasting resource requirements, • Data analysis and reporting on KPIs, resource, project status,, • Ensuring that departmental budgets are met, • Acting as escalation point for team members or customer concerns relating to delivery of works, • Provide regular training and support to develop the team’s skills, • Represent the professional services function in client meetings and strategic reviews, • Complete NCs and IOs relating to delivery of professional services, • Complete monthly 1-1s and bi-annual career conversations, • Manage department staffing levels, accounting for shift patterns and holidays, • Liaise with other departments and managers to seek and implement company improvements Key Skills • Strong understanding of ISO 9001 and ISO 27001 frameworks, • Proven experience in a management or leadership role, • Excellent time management and organisational skills, • Proven track record of managing complex, client-facing projects and delivering successful outcomes, • Extensive hands-on experience with Microsoft desktop and server operating systems, • Solid practical knowledge of firewalls, network switches, and IP networking, • In-depth experience with Microsoft 365 and Azure technologies, including Azure Virtual Desktop (AVD), • Demonstrated experience in developing and implementing company policies and procedures The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at our office in Norwich About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

The Role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. Key Responsibilities • Provide administrative support to Solutions and Marketing Team, • Assist with the creation, tracking, and follow-up of sales opportunities and proposals, • Maintain regular communication with customers to ensure satisfaction and engagement, • Identify opportunities to cross-sell or upsell additional services, • Assist in planning and supporting account plans, • Ensure customer orders and service cases are complete and accurate before handover, • Liaise with internal departments to coordinate service delivery and resolve queries, • Support the onboarding of new customers, ensuring a smooth and professional experience, • Help maintain internal documentation, CRM, knowledge bases, and process guides, • Co-ordinate the scheduling of internal / external meetings, including assistance with agendas and follow-ups, • Participate in training and development activities to build product and process knowledge Key Skills • Strong organisational and time‑management skills, • Excellent written and verbal communication, • High accuracy and attention to detail, • Ability to prioritise and manage multiple tasks simultaneously, • Proactive approach to problem‑solving, • Strong interpersonal skills and confidence interacting across teams, • Competent in producing reports, presentations, and structured documentation, • Relationship‑building and customer service skills, • Ability to work under pressure and meet deadlines, • Process‑driven mindset with ability to follow structured workflows, • Understanding of end‑to‑end sales processes and sales cycles, • Familiarity with CRM systems and pipeline management, • Knowledge of quoting, proposal creation, and contract processes, • Basic awareness of marketing–sales alignment (lead management, campaigns, events), • (Desirable) Knowledge of IT / Managed Services environment The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at our office in Norwich About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Here at Contract Personnel we are recruiting Class 2 Drivers for the Watton area of Norfolk. We are working with one of the regions most renowned wholesalers, who over the last 40 years of trading have gone from strength to strength. They are looking for Drivers to cover both Ad Hoc and ongoing assignments. The role as a Class 2 Driver will involve delivering to various locations around the UK, consisting of up tp 6 drops and collections per day with some hand-balling and a level of customer service involved. You will require: Full Valid Driving Licence with Category C Entitlement Drivers Qualification Card - (CPC) Digital Tacho An understanding of Road Traffic Laws Good Geographical Knowledge Benefits of working with us: Over 30 years of Industry Experience Designated Driving Team Pay Rates you Deserve PAYE Scheme Holiday Accrual Weekly Pay An Honest Approach 24/7 Service We work closely with all our Drivers enabling us to find the right Job for you and your situation For more information on this or any of our current roles contact your Driving Team on (phone number removed) and or alternatively take advantage of our open door policy and come meet the Team to get registered

A brilliant opportunity to suit a truly dynamic and flexible sales professional who thrives working in a retail-based environment. Within this role, you will be confidently covering four retail stores across Norfolk and bordering into Suffolk, working from a different location each day to provide required relief support. Whilst offering you ample exposure, this position will allow you to combine your natural service skills whilst selling high value products and champion the retail brand from the get-go. Salary is offered at £23,000-£28,000 DOE plus a monthly commission on products sold and monthly bonus (OTE circa £40,000). Please note that due to the need for travelling, a license and own vehicle is essential with mileage expenses paid (45p per mile). The company Offering a broad range of high-quality products, this reputable retailer has around ten stores across the UK and an established online presence. They pride themselves in creating a positive and engaging working environment for their employees, appreciate the importance of a work life balance and encourage employees to take an active role in shaping the direction of the business. The day to day * Working across four retail-based stores, providing relief cover as required. * Delivering top-tier customer service, identifying customer’s product needs and support queries. * Keeping each store maintained to the highest visual standards with appropriate stock levels. * Building strong customer relationships, driving sales through a genuine, ethical and standout service. * Switch effortlessly between in-store support and upbeat, effective outgoing phone calls. * Collaborating as part of different teams, jumping in and reaming flexible to help where needed. * Managing daily cash routines with total accuracy and trustworthiness. * Staying on top of data protection and keeping POS and pricing updates accurate. You will have/be * An experienced retail professional, confident in hitting retail-based targets. * Flexibility and willingness to travel where is needed, showcasing adaptability and commitment. * Strong communication skills and a natural ability to deliver standout service. * Calm under pressure and able to handle customer queries with empathy and professionalism. * Excellent listening skills that help you truly understand customer needs. How to apply To hear more details about this fantastic opportunity please email your CV to Ruth Harding – Business Director at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful

Job Title: 2nd Line Support Technician Contract Type: Permanent Full-Time Salary: Negotiable dependent on experience Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Norwich - Office based Working Hours: Shift based between (Apply online only) What to wear: Smart casual The Role As 2nd Line Support Technician you will be the go-to problem solver, tackling a diverse range of customer IT support cases within our service level agreements. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each challenge with efficiency and professionalism. The position entails assisting colleagues within the department across a range of technologies and serving as the escalation point to assume responsibility for and resolving long-standing, more complex issues. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities • To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements, • To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy, • To resolve cases raised through our Proactive Monitoring system, • Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs, • Achieving individual KPIs and in turn contributing to the success of the department, • Attending customer premises when required, this could include troubleshooting hardware problems within Servers or Network Infrastructure such as RAM, motherboards or Hard Drive Failures, • Attending ICT meetings with Account Managers to provide technical advice and guidance to customers, • Raising opportunities with Account Managers to drive forward customer infrastructure enhancements and being proactive with recognising areas of improvement, • Administrating, configuring, and managing customer backup systems, • Administrating, configuring, and managing core network infrastructure of customer equipment, • Working with supplier support contacts to resolve complex technical issues, • Taking ownership of cases escalated within the department that require enhanced technical knowledge, • Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation, • Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditation's Skills, Knowledge & Experience • Proven experience supporting, maintaining and configuring Desktop Devices and Windows Server Environments, • Experience with Microsoft Server Operating Systems including setup, configuration, and support, • Experience with Office 365 platform including setup, configuration, and support, • Experience with 3CX phone systems including setup, configuration, and support, • Experience with RDS environments including configuration and support, • Experience with LANs, WANs & Internet Technologies The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: Video call over MS Teams with the Hiring Manager & Team Leader Final interview: Site based meeting with the Hiring Manager & Team Leader About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

You will provide a cleaning service within Renfrewshire House. An SVQ Cleaning Level 1 or SVQ Customer Care Level 2 is desirable.

Employee of the Month' rewards and Long Service Awards'.

Only the relevant HR representative/team and the relevant service will see the application form.

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

Employee of the Month' rewards and Long Service Awards'.

While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible.

Delivering an exceptional customer service to all customers. Confidence in speaking with customers, responding to their needs effectively. From first days at school to first birthdays, you'll help our customers find what they need to make lasting memories.

Carpet and Upholstery Cleaner - Lancashire.Full- Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Carpet & Upholstery Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.As a Carpet & Upholstery Cleaner, you'll be our exper

To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Casual Cleaner to join our centre. A place for you: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar prid

Are you ready to bring energy, serve up smiles, and be part of something exciting? At Popeyes, we’re all about flavour, fun, and southern hospitality—and we’re looking for Team Members to help us bring the New Orleans spirit to the UK! .Whether you're looking for flexibility or a long-term c

Work independently and proudly, providing exceptional customer service and cleanliness throughout the leisure department.