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Dedicated 2nd Line Engineer Location: Lowton (Customer Site) – 3/4 days per week, occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, we are looking for a Dedicated IT Service Desk Engineer to work from our clients site in Lowton. This role involves providing an excellent first response to one of our dedicated customers IT queries, ensuring high levels of customer satisfaction and resolution rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with Service Level Agreements (SLAs). Strong communication skills are essential, as you will liaise with customers and third parties via phone and email. We offer a progressive working environment with exposure to new technologies, an internal mentoring system, and genuine opportunities for career progression. At Tailor Made Technologies, you are not just a number—you are an integral part of our team culture, supported by an active Social Committee that organises events, competitions, and charity initiatives. About Tailor Made Technologies Tailor Made Technologies (TMT) is a leading Managed Service Provider specialising in IT, cyber security, and communications solutions for SMEs. We take a partnership-focused approach, aligning our services with our clients’ strategic goals to drive business growth. Through comprehensive offerings, technical expertise, and exceptional customer service, we ensure business-critical IT and communications systems operate seamlessly, enabling our clients to achieve their objectives. Benefits • Competitive salary, • Structured training and development, including internal mentoring, • Progressive working environment with a voice in decision-making, • 25 days annual leave plus bank holidays, • Birthday leave, • Flexi Health plan cover, • IT purchasing scheme, • Cycle-to-work scheme and gym discounts, • Company pension, • Mental Health First Aider in the business, • Active Social Committee organising events and activities Key Responsibilities • Deliver excellent customer care and support through efficient ticket management, • Provide 1st & 2nd line fixes via phone and email, • Resolve incidents and requests, escalating where appropriate, • Perform ticket triage, prioritising and escalating as required, • Liaise with third parties and customers regarding incident resolution and requests, • Manage work queues and prioritise tasks to meet SLAs, • Assist the Service Desk Supervisor in maintaining high service standards, • Work productively to achieve and exceed SLAs, KPIs, and profitability targets Essential Experience & Knowledge • Previous experience working on an ITIL-based service desk, • Basic knowledge of Active Directory configuration and administration, • Understanding of DNS, • Basic router configuration and support experience (ideally Cisco, Draytek), • Experience with Windows OS and Windows Server OS, • Familiarity with Office 365, Microsoft Azure, and Microsoft Intune Essential Skills & Attributes • Excellent communication and organisational skills, • Results-driven with a proven track record of achievement, • Self-motivated, proactive, and resilient under pressure, • Strong team player

Salary: £28,000 Location: SuperBike Factory, Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean were now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. That transformation puts us in growth mode. Volumes are rising, demand is strong, and were building a team that can scale with it people who want to work in a business that knows where its going and how its going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory. Overview We have a newly created opportunity for an Aftersales Advisor to join our workshop team in a dual role acting as a vital linked between customers and the workshop, delivering excellent service from the moment of enquiry to job completion. This role is responsible for booking and managing service appointments, handling parts enquiries, supporting administrative functions, and recommending additional services or products. By blending organisation, product knowledge, and customer focus, the Advisor helps drive customer satisfaction and operational efficiency across the Parts and Service department. Also as part of your role youll also be responsible for delivering exceptional customer service, guiding customers in selecting motorcycle accessories, and supporting the overall showroom and aftersales operations. This role involves assisting customers through the purchasing process, maintaining showroom and store standards, and working closely with other departments to achieve a seamless customer experience. What Youll Be Doing Day-to-Day: Provide excellent customer service, in person and over the phone, promoting services, parts, and accessories Manage service bookings, workflows, and ensure technicians receive accurate job information Advise customers on parts and accessories, coordinating with suppliers and stock as needed Maintain accurate customer records, service documentation, and process payments Collaborate with workshop, sales, and aftersales teams to ensure smooth vehicle handovers Uphold store presentation, brand values, and a high-quality customer experience What Were Looking For: Essential: Previous experience in a Parts, Clothing or Service Advisor role Experience within the automotive or motorcycle industry Familiarity with workshop management systems and parts catalogues Comfortable in a fast-paced, customer-facing environment Proficient with CRM systems and Microsoft Office. Desirable: Passion for motorcycles and experience in dealership systems, CRMs, stock/parts management, or automotive/motorcycle aftersales. Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay Aftersales Advisor / Parts Advisor / Accessories Advisor / Service Advisor Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes Credit history Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating. TPBN1_UKTJ

Would you like to work for a successful, market leading company close to Leigh town centre where people genuinely matter? If so, this Sales Coordinator role could be just for you. As well as great benefits and profits, they have a fantastic working culture and team-based environment and regularly hold staff social events and provide treats and incentives to the team. There is a starting salary of £25,500 (rising to £26,500 after 6 months' probation) and benefits including free parking, annual bonus, pension scheme, childcare vouchers and holidays that increase to 25 days plus bank holidays over time (plus your birthday as an extra day off!), staff rewards and plenty more! What will you be doing as Sales Coordinator: Working as part of a small team you will be dealing with a mixture of existing and lapsed customers to provide excellent customer service and develop relationships. Duties will include: Quoting customers, advising stock levels, giving product advice, and suggesting products ideas Dealing with inbound calls and outbound calls to existing customers Liaising directly with suppliers in the UK and overseas to gain pricing and product information Liaising with customers and other internal departments regarding any issues with customer orders Updating customers websites to include the product range Analysing spreadsheets, to monitor spend and product trendsWe would LOVE to hear from you if you have the following skills and experience: Ideally experience in a similar internal sale, sales administration, account manager or other business to business sales support or customer service role Someone with office based experience and a good phone manner could also be suitable Comfortable working with Word, Excel and email Numerate with a good eye for detail and the ability to focus on accuracy Proactive and takes ownership An upbeat and positive character with a strong team focus and the ability to build relationshipsWhat will you get in return for your work as Sales Coordinator: A salary of £25,500 (rising to £26,500 after probation period) 21 days holiday plus bank holidays, rising to 25 days Your birthday as an extra day off! An early Friday finish every other week Annual bonus based on company performance Free parking Pension scheme Regular staff rewards and social events Staff discount Support for your charity work Staff referral bonus Great career prospects Fabulous working environment with a real family feel where everyone works well togetherIf this sounds like an Internal Sales, Sales Coordinator, Sales Support or Sales Administrator role you would LOVE, please send your CV today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database

Are you an experienced Internal Sales Executive and are used to working in a fast paced environment? Would you like to work for an award winning business who are going through a period of growth? There is a salary of £25,500 increasing to £26,500 along with many great benefits, an immediate start is available. The Role: Quoting customers, advising stock levels, giving product advice, sourcing and suggesting products ideas. Making outbound calls to existing customers. Managing day-to-day emails in a timely manner. Updating internal system data. Liaising directly with suppliers by phone and email to gain product/pricing information. Liaising with the relevant internal/external contacts and customers regarding any issues with customer orders. Analysing spreadsheets to monitor customer spend and investigating the potential for future sales. Although mainly inbound calls, the successful candidate would be expected to make some outbound calls as well. To work as an integral member of the Sales Team and be prepared to offer support and help to all colleagues. About You: Strong IT and administrative skills. Confident telephone manner. The ability to work efficiently under pressure, including prioritising workload to ensure deadlines are met. Previous experience of working in an office environment is essential. Possessing excellent written/numerical and communication skills. Being organised and able to work both independently and as part of a team Benefits: 21 days holiday (which rise to 25 days with increased length of service) + Bank Holidays Extra free days holiday if you book and use 5 consecutive holidays between Jan-May Birthday Holiday Early Finish of 4.30pm every other Friday Working hours of 9am until 5.30pm Free parking Company Pension Electric Car Salary Sacrifice Scheme Cycle to Work Scheme Healthcare Cash Plan Long Service Awards Referral Programme Discounts on in-house purchases Discounts on Gym Membership/Spa treatments Volunteering Days Company Events INDAB

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support / Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability to identify root cause and implement controlled changes Strong organisational skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools Microsoft Windows Desktop OS, Windows 7/8/10/11 Microsoft 365 Google Workspace Microsoft Azure Antivirus Solutions Microsoft Application Support (Outlook, Word, Excel) Active Directory/ Exchange Advanced understanding of computer hardware and business applications Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc) Good understanding of network Desirable Familiarity with Autotask PSA, RMM Basic understanding and troubleshooting of network infrastructure Knowledge of ESET Anti-Malware solutions Macintosh support Knowledge of VMWare and Hyper V Windows Server WDS MDT SCCM deployment Benefits Career progression opportunities. Company pension Health & wellbeing programme On-site parking Keywords: Level 1 Engineer, 1st Line IT Support Engineer, IT Support, IT Helpdesk Engineer, MSP, Managed Service Provider Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards

MOT Tester (Class 4 & 7) Location: Leigh Hours: 41 hours per week (Monday to Friday with rotating weekend shifts) Salary: £30,000 – £32,500 per year We are looking for a qualified and customer-focused MOT Tester to join our team in Leigh. This is a great opportunity for a skilled professional who takes pride in both technical standards and delivering excellent customer service. You’ll be responsible for carrying out MOT tests to Government standards, ensuring vehicles are safe and roadworthy while providing clear, honest communication to customers throughout the process. Key Responsibilities Conducting Class 4 & 7 MOT tests in line with DVSA standards Road testing vehicles where required Explaining MOT outcomes clearly to customers Advising on any necessary repairs and reasons for failures Delivering excellent customer service and building long-term customer relationships Maintaining accurate records and following workshop health and safety proceduresWhat We’re Looking For Valid Class 4 & 7 MOT Testing Licence (essential) Full UK Driving Licence (essential – road testing required) Strong knowledge of MOT testing procedures and standards Confident communication skills and ability to build rapport with customers A professional, trustworthy approach that reassures customers they are in safe handsWhat We Offer Competitive salary of £30,000–£32,500 per year Full-time hours (41 per week) Stable, long-term opportunity Supportive working environment focused on quality and customer careHow To Apply If you’re a qualified MOT Tester who combines technical expertise with great customer service, we’d love to hear from you. Email your latest CV to (url removed) or call Harry on (phone number removed)

Job Title: HGV Technician Location: Haydock Salary: £22.60 an hr Shift Pattern: Nights Job Type: Permanent Are you a skilled and dedicated Commercial Vehicle Technician / HGV Mechanic / HGV Fitter looking for an exciting career opportunity? Our client, a well-established and reputable commercial vehicle fleet company, is seeking a talented Commercial Vehicle Technician / HGV Mechanic / HGV Fitter to join their team. If you are passionate about commercial vehicles, possess strong technical skills, and thrive working on a wide range of vehicles, we would love to hear from you! Key Responsibilities: As a Commercial Vehicle Technician / HGV Mechanic / HGV Fitter, you will be responsible for: • Routine Maintenance, • Diagnosis and Repairs, • Quality Control, • Documentation, • Customer Service, • Team Collaboration Requirements: To be well-suited to this role as a Commercial Vehicle Technician / HGV Mechanic / HGV Fitter, you should have: • Technician Qualification, • Experience, • Technical Skills, • Adequate Equipment, • Attention to Detail, • Team Player, • Safety Awareness, • Flexibility Benefits: • Competitive Salary, • Enhanced Overtime Rates, • Holiday allowance, further increased with service., • Comprehensive and varied training, • Employee benefits package, • Supportive and collaborative work environment If you are a skilled Commercial Vehicle Technician HGV Mechanic / HGV Fitter looking for a challenging and rewarding career opportunity, apply today to join a respected commercial fleet vehicle company. Take the next step in your career and be part of a team dedicated to delivering excellence in vehicle maintenance and customer service. To apply for this Commercial Vehicle Technician / HGV Mechanic / HGV Fitter role, please submit your CV via this advert or contact (url removed) or (phone number removed)

Multiskilled Bodyshop Technician Location: Wigan Salary: £50,000 We’re looking for a skilled Multiskilled Bodyshop Technician to join a national accident repair group. This is a hands-on role working across Panel, MET, and Paint Repairs doing the repair from start to finish, delivering high-quality, efficient repairs in line with factory specifications. Key Responsibilities: Panel and MET repairs, including stripping and refitting components Mechanical repairs Full paint processes: prep, masking, colour mixing, spraying, finishing Accurate damage diagnosis and repair planning Following correct repair techniques to ensure customer satisfaction Requirements: Proven multiskilled bodyshop experience Strong attention to detail and quality Team player with a desire to develop skills Ideally ATA or NVW qualified Benefits: 33 days holiday in bank holidays Training & development Pension & death in service Enhanced maternity/paternity pay Perkbox discounts & rewards MediCash healthcare Uniform provided Join a supportive, people-focused team and work in manufacturer-approved facilities with opportunities to grow your career. Apply today! If you want to hear more about the Multi-Skilled Bodyshop Technician role, please send us your CV or by contacting Richard on (phone number removed) / (url removed) to discuss further. Multi-Skilled Bodyshop Technician – £50,000 – Bodyshop – Wigan Bodyshop Technician, Multi Skilled Technician, accident repair centre, automotive, motor trade

Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst/First Line Support to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. • Resolving incoming IT queries remotely via email and phone., • Logging details of issues on the company ticketing systems, • Prioritising and resolving IT concerns and escalating serious issues to relevant departments., • Managing assigned tickets in a timely manner, ensuring customers are kept up to date., • Avoiding service interruptions by performing system installations, updates, and maintenance procedures., • Working to different service levels and KPI’s, but at all times you’ll provide exceptional customer service ensuring a superb customer experience., • Preparing training manuals and FAQ materials for easy-access end-user guidance., • Documenting processes and maintaining service desk records., • Making recommendations to optimise IT performance and to prevent future problems., • Collaborating with internal departments to ensure that IT needs are met., • Keeping informed of advancements in IT. Ideally as a successful candidate you will possess experience in a customer support role with a technical service desk experience, knowledge of Dynamics, Service now or an inhouse ticketing system could beneficial but not essential, together with excellent communication, interpersonal and customer service skills with the ability to resolve issues in an efficient manner. In return the company offers the chance to join a friendly and supportive team within a relaxed and cutting-edge work environment together with a competitive salary and excellent career progression

Would you like to work for a successful, market leading company where people genuinely matter? If so, this Administrator role could be just for you. As well as great benefits, they have a fantastic working culture and team-based environment and regularly hold staff social events and provide treats and incentives to the team. There is a starting salary of £25,500 (rising to £26,500 after 6 months' probation) and benefits including free parking, pension scheme, staff rewards, holidays that increase to 24 days plus bank holidays over time (plus your birthday as an extra day off!), and more! What will you be doing as an Administrator? Working as part of a well established and friendly team, you will be carrying out a busy administration role. Duties will include: Liaising with customers, internal and external through email and over the phone. Processing approval with suppliers and updating customers regarding delivery dates Ordering consumables for the team to complete the jobs Overseeing any orders which require additional processing Ensuring orders are completed on time, communicating with printers, packing teams and customers Supporting with any other general admin tasks We would LOVE to hear from you if you have the following skills and experience: Strong administration and customer service skills The ability to multitask and be highly organised Able to work to deadlines in a fast paced environment Strong attention to detail. Strong communication skills What will you get in return for your work as an Administrator? A starting salary of £25,500, rising to £26,500 after successful 6 month probation 21 days holiday plus bank holidays, rising to 25 days Your birthday as an extra day off! An early Friday finish every other week Free parking Pension scheme Regular staff rewards and social events Staff discount Support for your charity work Staff referral bonus Great career prospects Fabulous working environment with a real family feel where everyone works well together If this sounds like an Administration job you would love, please send your CV today Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database