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Competitive Salary,+ Car Allowance +Commission Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Senior Business Travel Consultant - Spanish speaking - Edinburgh About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detail Desirable: • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support models Personal Attributes • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with our generous allocation of vacation days plus public holidays, • Take control of your physical health with your choice of private healthcare or a gym allowance, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Make your money go further with our flexible compensation plan, • Focus on your family with 17 weeks' paid parental leave during your child's first year, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Nurture your language skills with in real-life English, Spanish and Catalan lessons, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - French Speaking - Edinburgh About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detail Desirable: • GDS experience (Amadeus, Sabre, Galileo or similar), • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support models Personal Attributes • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with our generous allocation of vacation days plus public holidays, • Take control of your physical health with your choice of private healthcare or a gym allowance, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Make your money go further with our flexible compensation plan, • Focus on your family with 17 weeks' paid parental leave during your child's first year, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Nurture your language skills with in real-life English, Spanish and Catalan lessons, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

THE COMPANY Established in 1970, Moloney & Kelly, part of the Abbey Group, is a full-service award-winning Destination Management Company specialising in luxury individual travel, leisure groups, and incentives in Ireland and the UK, focusing on delivering unique travel experiences to our clients. Today, the group sells under a number of distinct brands; • Moloney & Kelly (Incentive & Luxury travel), • Abbey The Destination Experts (Group and FIT travel experiences), • Abbey Conferences (Conference management across Europe and beyond), • Abbey Events (Events & Corporate meetings) With over 50 years’ experience, Moloney & Kelly are a team of expert staff offering a personalized service and delivering creative, exciting and successful client experiences. WHY WORK FOR US • The Abbey Group is proud to hold a certification for being a Great Place To Work UK & a Great Place to Work Ireland, • Abbey Group is certified Gold for sustainability across all its brands, • Progressive Company, • Learning and development opportunities – individual training budget per year, • Active Social Committee and Green Team including free events throughout the year, • Deloitte Best Managed company for 16 consecutive years, • Hybrid/blended working option available, • Employee Assistance Programme – health & wellbeing support, • Company bonus scheme, • Flexible benefit contribution towards pension or health care plan, • Up to 60 days per year remote working abroad, • A paid day off on your birthday & an additional paid day off over the Christmas period, • Multinational workforce with over 30 nationalities TITLE OF VACANCY: Leisure Programme Executive, UK FIT Leisure Department, Edinburgh (Hybrid) THE ROLE: Moloney & Kelly specialises in luxury individual and leisure group travel from the US and corporate meetings and incentive groups from around the world and the core objective of the position is to ensure the delivery of a top class and professional service to our worldwide client base. CORE DUTIES INCLUDE: • Develop and maintain strong relationships with both existing and potential new clients of Moloney and Kelly., • A hands-on approach to developing FIT business for the UK from existing and potential new clients. Key to this will be developing a clear understanding of the client’s needs and deadlines, offering existing and new programmes to fulfil those needs and ensuring that the client has all the necessary material and information to present this information to their clients whether in brochure or online format., • Provide assistance to other Moloney & Kelly & Abbey UK staff in the business development and operations of agreed leisure and incentive group bookings., • Work with the Moloney & Kelly (Abbey UK) team to ensure that company information and sample programmes are constantly updated, refreshed and reflect current special offers on the Travel Advisors websites of both Virtuoso and Signature Travel Networks., • Full utilisation of the Tourplan system to generate all client quotations and subsequent follow up, also ensuring that the confirmed proposal is accurately reflected in Tourplan, • Any agreed sales and marketing activities, either in Ireland and the UK or in the overseas marketplace. This could take the form of either desk-based activities or direct agent/client interaction, including attending trade shows., • General office duties including booking confirmations via fax and email, filing, processing reservations including the preparation of client vouchers and invoices through the Company’s reservations system (Tourplan) and the distribution of client welcome packs., • Periodic out of hours emergency phone coverage, • The position may also extend to cover support in any of the Company’s Groups and Operations Departments as the need arises., • Support with the supervision of any staff/trainees assigned to the area., • Any other duties as assigned from time to time by your Manager or Director (and this could be in another Department within Moloney & Kelly or the Destination Experts)., • You will report to FIT Team Leader, Moloney & Kelly UK, which may change at some point in the future. Depending on role - Some international travel may be required and will be in compliance with the company’s Business Travel Policy. REQUIREMENTS: Essential: • Experience in a similar role/company is essential for this position., • 3rd level education or relevant experience., • Very good knowledge of MS Office., • Proven track record in the development of client’s proposals and operating those programs to the highest level within a fast paced and competitive environment., • Ability to meet agreed timelines/deadlines., • Excellent customer care and communication skills., • Good team player with excellent communication skills who demonstrates pro-activeness and initiative, • Willingness to travel – mainly within Ireland & UK but also possibly to overseas locations., • Fluency in verbal and written English. Desirable: • In depth knowledge of the luxury UK Tourism product a distinct advantage. The Abbey Group are committed to offering equal employment opportunities to all individuals, regardless of gender, race, religion, or disability. Our hiring process includes unbiased job postings, diverse interview panels, and objective evaluation criteria. We ensure equal opportunities for promotions, providing all employees with a fair chance to progress in their careers. We fully comply with UK equality laws and maintain a zero-tolerance policy for discrimination in the workplace.

Customer Accountant Edinburgh (Hybrid) We are currently partnering with a growing and well-established business in Edinburgh that’s looking to appoint a Customer Accountant to join their team. This is an excellent opportunity for someone with a background in accounting or bookkeeping who enjoys working closely with people and is looking to step into a more client-facing, varied role. The Role You’ll be joining a collaborative and supportive team, using your finance knowledge to deliver a high level of service to customers while helping them navigate accounting processes and systems. This role offers a strong mix of finance, problem-solving and customer interaction, making it ideal for someone who enjoys working beyond purely transactional tasks. Key responsibilities: • Acting as the first point of contact for customer queries via phone, email and live chat, • Supporting users with queries relating to accounting processes, transactions and system usage, • Delivering training and guidance to both new and existing customers, • Proactively reaching out to customers to provide support and improve overall experience, • Troubleshooting issues and providing clear, practical solutions, • Assisting internal teams with testing new features and system updates, • Building strong relationships with customers and acting as a trusted point of contact About You To be successful in this role, you’ll be someone who combines strong finance knowledge with excellent communication skills. Key requirements: • 2–3+ years’ experience in an accounting, bookkeeping or transactional finance role, • Exposure to areas such as VAT, payroll processes and general ledger activity, • A solid understanding of core accounting principles and financial processes, • Strong IT skills, with experience using accounting software (e.g. Sage, Xero or similar), • Confident communicator, able to explain financial concepts clearly to non-finance individuals, • A proactive, solutions-focused mindset with strong attention to detail Why apply? • Opportunity to move into a more client-facing and varied finance role, • Join a supportive and collaborative team environment, • Strong focus on training, development and progression, • Hybrid working model with a good work-life balance, • Competitive salary and benefits package

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Join Our Team as a Contact Centre (Nights) \n\nAre you ready to step into a vital role that ensures safety and security? Our client is looking for dedicated Security Operations Centre (SOC) Operators to support their Physical Security Operations Centre in Sighthill North, Edinburgh.This role requires individuals who can communicate clearly, confidently, and professionally at all times, particularly in high-pressure situations. If you thrive in a fast-paced environment and are confident engaging with a wide range of stakeholders over the phone, we want to hear from you.\n\nContract Details\n\nLocation: 100 percent office based in Sighthill North, Edinburgh\n Pay Rate: £15.81 per hour, with additional payment for unsociable hours\n Contract Length: Until end of December 2026\n Shift Type: Rotating days and nights, 12 hour shifts\n\nShift Pattern\n\nFull flexibility required, including weekends and bank holidays\n Blocks of day shifts followed by night shifts, with 4 to 5 rest days between rotations\n 10 hours paid and 2 hours unpaid breaks per shift\n\nAbout the Role\n\nIn this desk based, control room environment, you will be responsible for managing a high volume of live incidents, alarms, and enquiries, primarily via telephone.This is a telephony heavy role, where clear, professional, and empathetic communication is critical. You will be expected to handle a wide range of calls confidently, ensuring accurate information is gathered, issues are understood, and appropriate actions are taken.You will be working at pace, often handling repetitive and time sensitive incidents, while maintaining a high standard of accuracy and professionalism.This is not a physical security or guarding role. All work is completed within a structured control room environment.\n\nKey Responsibilities\n\nReceive and manage enquiries via telephone, email, and IT ticketing systems\nHandle high volume inbound and outbound calls with clarity and professionalism\nCommunicate effectively with colleagues, contractors, and emergency services\nMonitor and respond to physical security alarms and incidents\nManage incidents from start to finish, following approved systems and playbooks\nAccurately record all details and actions taken during each interaction\nMaintain high standards of communication in all written and verbal interactions\nContribute to continuous improvement and quality assurance activities\n\nWho We Are Looking For\n\nEssential Skills\n\nStrong customer service or call centre background\nProven experience handling high volume telephone calls\nExcellent verbal and written communication skills, with the ability to communicate clearly, professionally, and empathetically\nAbility to remain calm and focused under pressure\nStrong attention to detail and accuracy\nGood IT skills and ability to work across multiple systems\nComfortable following structured processes and procedures\nSelf motivated and able to work independently, especially during night shifts\n\nDesirable Experience\n\nExperience in security operations, alarm monitoring, or incident handling\nFamiliarity with IT ticketing systems such as ServiceNow\nExperience in regulated or time critical environments\n\nIdeal Candidate Profile\n\nStrong and confident communicator with a clear and professional manner\nAble to articulate information clearly both verbally and in writing\nCalm, composed, and resilient under pressure\nHighly organised and detail focused\nComfortable working in a phone heavy, repetitive environment\nAble to build rapport quickly and handle sensitive situations with empathy\nAble to work independently and maintain performance during night shifts\n\nTraining and Support\n\nYou will receive a structured 6 week training programme, including classroom learning, on the job coaching, and support from experienced operators.\n Ongoing support is available, including during nights and weekends.\n\nPerformance Measurement\n\nPerformance is measured against:\nSLA adherence\nAccuracy of incident handling\nQuality and clarity of communication\nAbility to work effectively in a high volume environment\n\nWhy Join Us\n\nIf you are confident communicating in a fast paced, phone based environment and want to be part of a critical operations team, apply now.\nIf you're ready to make a difference and be part of a dedicated team, apply now! Your next career adventure awaits!\n\nAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nWe use generative AI tools to support our screening process to ensure a fair and consistent experience for all applicants. All final hiring decisions are made by our recruitment team.\n\nIf you do not hear from us within five working days, your application may not have progressed on this occasion. We encourage you to apply for future opportunities.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Andrew Wilson & Sons Ltd has been providing quality catering equipment hire across Scotland since 1880. With over 135 years of experience, we are proud to support events of every size, from private functions to large-scale corporate occasions, delivering a reliable and professional service to our customers throughout Scotland. We are seeking an organised and reliable Office Manager to oversee the day-to-day administration of our Edinburgh office and support the smooth running of the business. This is a standalone role, ideal for someone who is confident working independently and managing a varied workload across administration, accounts support, and customer communication. Key Responsibilities • Answer incoming phone calls professionally and direct enquiries as required, • Monitor, send, and respond to emails in a timely manner, • Process quotes and invoices accurately, • Maintain organised filing systems and general office records, • Manage daily office administration with minimal supervision, • Support the wider business with ad hoc administrative duties as needed Experience and Skills • Previous experience in an office administration or office management role, • Confident working independently and managing workload effectively, • Strong written and verbal communication skills, • Excellent organisational skills and attention to detail, • Experience using Sage is essential, • Comfortable handling quotes, invoices, and general administrative processes What We Offer • £30,160 + over time (paid at 1.5 rate), • Stable, full-time hours, • Supportive working environment The ideal candidate will be dependable, proactive and capable of keeping the office running efficiently without close supervision. This role would suit someone who enjoys a broad administrative position and is confident balancing communication, finance-related administration and general office support. Please send your CV along with a short cover letter outlining your experience and suitability for the role. We look forward to hearing from you.

Russian Speaking Customer Service Advisor Edinburgh Office Based £26,800 MondayFriday, 8:00am4:30pm Love travel? Fluent in Russian? Ready to build a career in customer service? Were looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace. If youre passionate about delivering exceptional service and want to work in a role where no two days are the samethis could be for you. Whats in it for you? • 33 days annual leave, • Monthly performance-based bonus, • Free on-site gym, • Health cash plan, • Employee wellbeing & assistance programme, • Enhanced sick pay, • Enhanced maternity, paternity & adoption policies, • Ongoing training & career development, • Regular team events & incentives, • Refer-a-friend bonus scheme The Role As a Russian Speaking Customer Service Advisor, youll be the first point of contact for customers, supporting them with travel-related queries across multiple channels. Your day-to-day will include: • Handling customer enquiries via phone, email, and live chat

German Speaking Customer Service Advisor Edinburgh Office Based £26,800 MondayFriday, 8:00am4:30pm Love travel? Fluent in German? Ready to build a career in customer service? Were looking for a German Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace. If youre passionate about delivering exceptional service and want to work in a role where no two days are the samethis could be for you. Whats in it for you? • 33 days annual leave, • Monthly performance-based bonus, • Free on-site gym, • Health cash plan, • Employee wellbeing & assistance programme, • Enhanced sick pay, • Enhanced maternity, paternity & adoption policies, • Ongoing training & career development, • Regular team events & incentives, • Refer-a-friend bonus scheme The Role As a German Speaking Customer Service Advisor, youll be the first point of contact for customers, supporting them with travel-related queries across multiple channels. Your day-to-day will include: • Handling customer enquiries via phone, email, and live chat

Pertemps is currently recruiting experienced 7.5 Tonne Drivers to work on behalf of Parcelforce Worldwide in the Edinburgh area. This is an excellent opportunity for reliable and professional drivers looking for ongoing work with a well-known national delivery company. Your Role Drive a 7.5-tonne Royal Mail vehicle safely and responsibly on assigned routes. Load and unload mail and parcels efficiently. Deliver mail and parcels to distribution points and local delivery teams. Perform daily vehicle checks and maintain vehicle cleanliness. Provide excellent customer service and represent Royal Mail professionally.Requirements Full UK manual driving licence with category C1 entitlement (7.5T) with no more than 6 points. Previous experience driving a 7.5T vehicle essential. Good knowledge of Bristol and surrounding areas. Physically fit with ability to lift parcels up to 20kg. Reliable, punctual, and able to work independently. Ability to pass a DBS (criminal background) check. You will also need to provide a Valid Tachograph card.Other Information: Working Hours: Monday to Friday 10am Start Rate: £15.95 Duration of Assignment: Ongoing. Start Date: ASAP Location: EdinburghReady to deliver excellence? Click Apply Now or send your CV across to (url removed) or call me on (phone number removed)...

Put Customers First and Build a Career in Customer Service Do you care about doing the right thing for customers? Not just answering queries, but really understanding what has gone wrong and taking the time to put it right? If you take pride in helping people, enjoy solving problems, and don't just settle for quick fixes, this could be a great fit. We are recruiting for an online retail brand that genuinely puts the customer at the centre of everything they do. In this role, you won't just be responding to queries. You will have the chance to look deeper, understand root causes, and help improve the overall customer experience. What you'll be doing Supporting customers across phone, email, live chat, and social media Taking the time to understand each situation properly and respond with care Solving problems in a way that feels fair and right for the customer Taking ownership of issues and seeing them through to resolution Looking for patterns and flagging ways to improve how things are done Working with internal teams and suppliers to get the best outcomes Handling complaints calmly, professionally, and with empathy What we're looking for Someone who naturally puts customers first A strong sense of ownership and responsibility Curiosity and a willingness to ask questions and dig a bit deeper Clear and confident communication skills Good attention to detail and the ability to stay organised A positive ...

Overview: We are currently recruiting an experienced and reliable HIAB Driver to support our client in Edinburgh. This is an excellent opportunity for professional drivers seeking ongoing work until September Key Responsibilities: Carrying out daily vehicle checks and reporting any defects Ensuring all delivery paperwork is completed accurately Maintaining high standards of health & safety at all times Providing excellent customer service at delivery points Requirements: Valid HGV Class 2 (C) licence and HIAB UK Drivers License Valid CPC and Digital Tachograph Card Minimum 1 year of HGV driving experience preferred Good knowledge of driver hours and working time regulations Strong work ethic and reliability What We Offer: Weekly pay Opportunities for ongoing and long-term assignments * Supportive and professional team How to Apply: If you are a qualified HIAB Driver looking for work we would love to hear from you. Apply today with your CV or contact us for more information. Call (phone number removed) and ask for Francesca...

The Role As a Customer Service Advisor, you'll be the voice of Trip.com - helping travellers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. Our continued hiring reflects significant business growth and investment in our people. As we expand our in-house team, we're creating more opportunities than ever at our Edinburgh Call Centre. It's an exciting time to join us and grow your career. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Dutch. RTW: You will need the rig...

Aged 21 and above: £12.71 per hour plus personal sales commission Aged 20 and below: £10.85 per hour plus personal sales commission What makes a job at CTD a career like no other? CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Due to recent acquisition CTD now joins the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler. We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with administration and processes associated with a vibrant retail environment. Key Responsibilities: • Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone., • Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets., • Deal with customers face-to-face., • Ensure showrooms are clean and tidy., • Ensure branch standards are maintained., • Ensure point of sale displays are up-to-date and accurate., • Have a welcoming and confident approach when dealing...

Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking a polished and engaging Food & Beverage Host with a passion for creating exceptional first impressions and delivering outstanding guest experiences. You will report to the Food & Beverage Manager, working towards providing our guests with seamless and memorable dining experiences from arrival to departure. A Food & Beverage Host will: • Be highly courteous and create a warm, professional, and engaging first impression for all guests, • Manage reservations efficiently with strong attention to detail, ensuring accuracy at all times, • Coordinate table allocation and guest seating to maximise flow and enhance the guest experience, • Handle VIP and key client arrivals with confidence, discretion, and personalised attention, • Work collaboratively with restaurant and bar teams to ensure seamless service delivery, • Respond to guest enquiries (in person, by phone, and via email) in a timely and professional manner, • Maintain an organised and immaculate host/reception area, • Proactively monitor guest satisfaction and resolve any concerns in a calm and solution-focused manner To be successful in the role of Food & Beverage Host, we require: • Previous experience in a guest-facing or customer service role within hospitality, luxury retail, events, or similar enviro...

Our prestigious client, The Johnnie Walker Experience, is currently looking for an Events Booking Coordinator on a temporary, ongoing basis. Pay rate of £13.45 per hour Your Time at Work The Events Booking Coordinator is responsible for managing event inquiries, securing bookings, and ensuring smooth coordination between clients and the internal events team. This role involves handling all stages of the event booking process, from initial inquiry to final contract, ensuring exceptional customer service and efficient organisation of event logistics. The Events Booking Coordinator plays a key role in driving revenue by converting leads into confirmed bookings. You will be responsible for: • Respond promptly to event inquiries via phone, email, or website and provide detailed information on venue availability, services, and pricing., • Conduct venue site visits and consultations with prospective clients to showcase event spaces and amenities., • Prepare and present proposals based on client needs, offering customised packages and options to suit different event types., • Prepare and process contracts, deposit requests, and any necessary booking documentation. Handle all elements of the event lifecycle, support both the Events Manager and Event Coordinator., • Oversee and manage third-party suppliers, including in-house venue suppliers., • Maintain accurate event details in the booking system, inc...

Front of House Property Sales Advisor – Residential Property Morningside, Edinburgh Full time An exciting opportunity has arisen for an experienced Front of House Property Sales Advisor to join a well-established Residential Property team based in Morningside, Edinburgh. This is a client-facing role within a busy and professional property environment, ideal for someone with previous experience in estate agency or residential property sales who enjoys delivering exceptional customer service and building strong client relationships. You will be the first point of contact for clients and enquiries, helping to convert interest into property instructions, supporting the wider Estate Agency team, and ensuring clients receive a high standard of care throughout the sales process.Key Responsibilities: • Managing incoming enquiries via phone, email and walk-ins • Identifying opportunities to convert enquiries into instructions • Booking appointments and viewings • Providing administrative and coordination support to the Residential Property team • Supporting marketing activity and maintaining accurate records • Delivering a welcoming and professional front-of-house experienceAbout You: • Previous experience within a property services or estate agency environment • Excellent communication and relationship-building skills • Proactive, organised and able to manage a varied workload • Strong team player with a po...

German-Speaking Customer Service Advisor Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You ! Edinburgh £26800 & Monthly bonus up to £70 per month Why You'll Love it here as a German-Speaking Customer Service Advisor: 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunitiesWhat You'll Do as a German-Speaking Customer Service Advisor: Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring as a German-Speaking Customer Service Advisor Fluent in English and German (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where as a German-Speaking Customer Service Advisor: German line hours: Mon-Sun, 8 AM - 5pm Edinbu...

Are you skilled in speaking German? Do you enjoy helping customers solve problems whilst giving the best service? If you answered yes to those, this could be a great fit! Customer Service Advisor - German Speaking, If you speak one of these languages, get in touch. Looking to build your career in a fast-paced, global environment? We're hiring a Customer Service Advisor - German Speaking to join a thriving call centre team in Edinburgh, delivering exceptional support to customers across multiple channels. This is a fantastic opportunity for someone with a passion for customer service who enjoys problem-solving, working with people, and being part of a high-performing team in a modern call centre environment. The Role As a Customer Service Advisor - German Speaking you will be supporting customers with travel-related queries including bookings, changes, and general enquiries. You'll deliver outstanding customer service across phone, chat, and email, ensuring every interaction is handled with professionalism and care. Location: Edinburgh (1 Lochrin Square) Hours: Full-time, 37.5 hours per week Salary: £26,800 + monthly incentives Key Responsibilities Deliver high-quality customer service via phone, chat, and email in both German and English Handle customer queries and resolve issues from start to finish Work in a fast-paced call centre environment, managing multiple interactions at once Communicate c...

Job Title : Front of House Assistant Hours : 16 hours per week Rate of Pay : £12.71 per hour Location : Edinburgh Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in the health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team. If you're ready to create a lasting first impression and ensure a seamless experience for our guests, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Front of House Assistant: Greet and welcome guests with a friendly and professional demeanour. Dealing with emails, phone calls and face to face queries. Prepare and serve a variety of beverages and light snacks efficiently (If your site has a c...

ASA Recruitment’s client, a Public Sector organisation in Edinburgh, is currently looking to recruit an Executive Assistant on a hybrid basis working 3 days in the office per week, on an initial 3-month contract (with potential extensions) on a rate of c.£250/day inside of IR35 (based on experience). The Role: To manage and provide a comprehensive support service to the Chief Investment Officer (CIO). A key objective of the role is to ensure support is efficient, effective and professionally managed. This includes complex diary management, internal and external customer and stakeholder handling, travel arrangements and full administrative support including departmental and project management. Responsibilities: Diary Management: Support the CIO in the delivery of their objectives through effectively managing their time to ensure it is best spent, forward planning of schedule, responding promptly to accommodate evolving priorities. Reporting schedules and actions tracking – support the CIO in building departmental action plans and reporting schedules and then assisting in maintaining and managing those. Correspondence Handling: Assist with management of correspondence received drafting responses where appropriate to ensure customer/stakeholder receives a timely response. Email/Phone: Manage email sent to the CIO, proactively responding on their behalf or delegating where appropriate. * Travel...

Aged 21 and above: £12.71 per hour plus personal sales commission Aged 20 and below: £10.85 per hour plus personal sales commission What makes a job at CTD a career like no other? CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Due to recent acquisition CTD now joins the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler. We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with administration and processes associated with a vibrant retail environment. Key Responsibilities: • Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone., • Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets., • Deal with customers face-to-face., • Ensure showrooms are clean and tidy., • Ensure branch standards are maintained., • Ensure point of sale displays are up-to-date and accurate., • Have a welcoming a...

Job Description International Consumer Banking is recruiting a People Leader to lead a team based in Cebu. Your team will support customers across Consumer Banking and Personal Investing journeys, in a dynamic, fast‑paced, customer‑ and colleague‑centric environment, helping build the digital bank of the future. You will be accountable for people leadership, coaching, and performance, while partnering with internal teams to continuously improve operational performance and the end‑to‑end customer experience. Work schedules may include evenings and weekends. Key Responsibilities Lead, coach, and develop a team delivering first‑class service and outcomes for customers and colleagues across Consumer Banking and Personal Investing. Foster an exceptional and evolving culture, ensuring the right operational foundations are in place to bring the best out of people every day. Optimise performance across key operational KPIs, financials and people metrics, driving colleague engagement and team outcomes. Work collaboratively with relevant internal teams to continuously improve operational and business performance, optimising both customer and employee experience and delivering moments of truth when they matter. Lead colleagues and self through ambiguity; take accountability and help the team navigate change effectively. Model and drive adoption of AI‑assisted tools to improve productivity, quality, and consistency—coaching colleagues on effective, responsible use. Be customer centric with out‑of‑the‑box thinking to support resolutions and inquiries, including complex queries that span banking and investing support. Identify root causes of delivery issues and own the changes that improve quality, speed, and efficiency. Champion colleague culture, lead by example, and provide feedback and recognition at every opportunity. Drive and embody our firms practices on Diversity, Opportunity & Inclusion. Act as a brand advocate and role model to colleagues and peers; communicate vision and goals clearly. Required Qualifications, Capabilities, And Skills Leadership: Proven people leadership with strong performance management, coaching, and development capability—sets clear expectations and drives accountable outcomes. Contact Center: Demonstrated experience in high‑volume, multi‑channel contact center operations (phone/chat/email/secure messaging), managing service levels, quality, escalations, and adherence in a regulated environment. Communication: Strong written and verbal communication/presentation skills; able to translate strategy into clear priorities and consistently share vision and goals. Problem Solving & Change: Data‑driven critical thinker with root‑cause problem‑solving strength; takes end‑to‑end ownership to implement sustainable change and reduce process waste. Digital Fluency: Digitally savvy across platforms; and quick to adopt new tools. People‑First Mindset: Curious about people, accountable, commercially minded, and brings positive energy—demonstrates care for colleagues and customers while maintaining high standards. Agility & Adaptability: Exhibits agility in adapting to evolving business needs and leads change management efforts across tools, systems, and product developments to ensure smooth adoption and minimal disruption. Product and Knowledge Expectations Working knowledge of Consumer Banking and Personal Investing products (e.g., digital banking journeys, common customer inquiries and resolution paths). Ability to coach teams supporting banking and investment‑related customer needs. Preferred Qualifications * Banking/financial services knowledge (including brokerage/pensions/investments exposure). Equal Opportunity Employer We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. J-18808-Ljbffr

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment.You will help resolve enquiries for both potential and existing customers acros

Responsibilities Delivering fantastic customer service over the phone and face-to-face Managing administration tasks and resolving customer queries with efficiency Using our CRM system to track and resolve customer cases Understanding what each customer needs are when they arrive and ensurin

A global travel company is hiring a Customer Service Advisor in Edinburgh to assist travellers with bookings and queries via phone, chat, and email. You will solve travel-related issues and work with the team to meet service targets.

We are seeking a Customer Liaison Assistant to join our team based in Edinburgh.The role is customer service driven, responsible for daily liaison with customers over the phone, answering queries, troubleshooting and offering solutions while providing the excellent service our clients expect.Key Dut

Building Finishing Services UK Ltd Due to continued growth and increasing workload, Building Finishing Services UK Ltd are looking to recruit an experienced Joiner to join our field operations team across Edinburgh and the Central Belt. BFS UK Ltd are an established multi-trade contractor delivering repairs, voids, and planned maintenance services across social housing and local authority contracts. The Role: Carry out a range of domestic joinery repairs and maintenance works Deliver high standards of workmanship and customer service Work closely with planners, supervisors, tenants, and colleagues Ensure compliance with Health & Safety and company procedures Requirements: Qualified Joiner Full UK driving licence Previous repairs & maintenance/social housing experience preferred Good communication and customer service skills What We Offer: £35,000 £38,000 DOE Company vehicle, fuel card and mobile phone Pension scheme Overtime opportunities Full-time, permanent role Stable long-term workload Supportive Team Environment Long-term career opportunities Growing business with ongoing workload Uniform / PPE provided Call Out / Overtimes Rates Immediate Start Available Hours: Monday Friday, 40 hours per week Location: Based from our Edinburgh depot in Sighthill, covering Edinburgh and the Central Belt If you are looking to join a growing business with long-term opportunities and a strong workload pipeline, we would like to hear from you. TPBN1_UKTJ

Job Title: Refrigeration Engineer Location: Edinburgh Pay Range/details: £47,676.66 per annum (incl.13 standby payments) Contract Type: Permanent Omega are supporting a leading facilities management provider in their search for a Refrigeration Engineer work on a major UK supermarket contract. The right Refrigeration Engineer will be the first line in all service and maintenance throughout allocated sites. They will also effectively maintain service and repair Refrigeration Equipment in customer locations and aid HVAC equipment containing refrigeration circuits. Key Responsibilities - Refrigeration Engineer Carry out reactive and planned refrigeration maintenance within agreed timescales. Diagnose faults, identify non-repairable issues and recommend replacements. Complete all PPM, technical and compliance paperwork accurately and on time. Order and fit parts in line with company procedures. Respond promptly to Helpdesk service calls and complete repairs efficiently. Communicate issues affecting store operations to GSMs and build strong working relationships. Complete surveys, reports and job documentation as required. Participate in the out-of-hours standby rota and arrange cover when needed. Working with CO? refrigeration pack systems. Planned on-call rota 1 in 4 weeks (hours of work paid in addition to standby payment) Qualifications & Requirements - Refrigeration Engineer Time-served apprenticeship with NVQ/C&G refrigeration qualification. C&G 2079 / CITB refrigerant handling certificate / F Gas Category 1 Strong refrigeration, electrical, mechanical and diagnostic skills. Ability to read technical drawings and apply relevant H&S legislation. Good communication and customer-facing skills. Self-motivated, professional and able to work at heights using access equipment. Full UK driving licence essential. What we can offer - Refrigeration Engineer 33 Days Holiday (Inc. Bank Holidays). Private Pension. HealthShield Cashback Plan - Reclaim part of your dental/optical costs. OneCity - Employee Discount Platform. Employee Value Awards up to the value of £250. Access to Costco Personal Membership Subscription. Mental and Physical Health Services (Wisdom, Thrive, SkinVision). Electric Car Scheme (Criteria Applies). First Bus Commuter Club - Discounted Bus Travel. For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently a Refrigeration Engineer, HVAC Engineer, Air Conditioning Engineer, Maintenance Engineer or Service Engineer may be suitable for this position. For details of other opportunities available within your chosen field please visit our website Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job‑seeking fees at any stage of the hiring process

Field Service Engineer Edinburgh £30,000 - £40,000 Basic + Family Feel Environment + Job Satisfaction + Training + Van + Work-Life Balance + Stability + Regional Patch + Immediate Start Are you a Field Service Engineer looking for a role where you're more than just a number? Do you want to be part of a close-knit, family-run business where people take pride in their work, support each other, and genuinely enjoy what they do? This is a fantastic opportunity for a Field Service Engineer to join a growing company in the coffee sector that has built its success on strong values, long-standing relationships, and a supportive team culture. Working across a local patch, you'll become part of a business where everyone knows your name, your contribution is recognised, and your development truly matters. With continued growth and new contracts secured, the company is investing not only in its future, but in its field service engineer team - offering hands-on training. It's an environment where experience is shared, skills are developed, and you're encouraged to build a long-term career within a business that feels like a team, not a corporation. Your Job As A Field Service Engineer Will Include: Field Service Engineer role Installation, servicing, maintaining, and repairing coffee machines Covering a regional patch across Edinburgh Providing excellent customer service and building strong client relationships Working on a variety of equipment across hospitality, retail, and commercial sitesAs A Field Service Engineer You Will Have: Background as a Field Service Engineer or similar Any electro-mechanical background Strong fault-finding and diagnostic skills (multimeter use essential) Full UK driving licence (essential) Experience working in a field service environment Live commutable to Edinburgh and happy to travel regionallyApply now or contact Billy on (phone number removed) for immediate consideration Keywords: field service engineer, technician, coffee, electromechanical, vending, medical, gaming, white goods, healthcare, 3 phase, Edinburgh, Glasgow, Falkirk, Scotland This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd We can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed

Mobile Paint Technician (automotive) We are one of the UK’s Largest Independent S.M.A.R.T Repair Companies. With customers based far and wide across the UK, our ever-growing business needs dependable people to join our successful paint repair team. The Job • Monday – Friday, • 08:00 – 17:30, • £32,000 - £35,000 basic + Commission OTE £45,000 +, • Company van, company tablet, company phone provided, • Start from home, travelling to: car dealerships / customer houses, • Edinburgh / Glasgow Duties A successful candidate will be responsible for carrying out mobile smart repairs. Setting up and using a spray gun, mixing paint, matching colours, using filler on occasions, primer and lacquer. Additionally acknowledging safety regulations and assessing the job is able to be carried out. You will also be experiences various weather conditions while completing your repairs. Equipment provided. Repairs on vehicles will include: • Minor scuffs and scratches, • Paint blemishes, • Stone chips, • Wings / doors sprayed, • Small dents Experience • Minimum of 3 years experience within a paint spraying environment, • Preferably automotive / motor trade background but not essential, • Familiarity with power tools and hand tools used in paint repair Requirements • Valid full UK driving licence, • Knowledge of filler, • Able to paint a minimum of 2 vertical panels and blend, • Right to work in the UK, • Strong customer service, • Good timekeeper, • Basic maths and English required, • Been in previous customer facing roles., • Great attention to detail, • Assessment / Induction Day required APPLY NOW for immediate consideration

Building Finishing Services UK Ltd Due to continued growth and increasing workload, Building Finishing Services UK Ltd are looking to recruit an experienced Plasterer to join our field operations team across Edinburgh and the Central Belt. BFS UK Ltd are an established multi-trade contractor delivering repairs, voids, and planned maintenance services across social housing and local authority contracts. The Role: Carry out a range of domestic plastering repairs and maintenance works Deliver high standards of workmanship and customer service Work closely with planners, supervisors, tenants, and colleagues Ensure compliance with Health & Safety and company procedures Requirements: Qualified Plasterer Full UK driving licence Previous repairs & maintenance/social housing experience preferred Good communication and customer service skills What We Offer: £34,000 £37,000 DOE Company vehicle, fuel card and mobile phone Pension scheme Overtime opportunities Full-time, permanent role Stable long-term workload Supportive Team Environment Long-term career opportunities Growing business with ongoing workload Uniform / PPE provided Call Out / Overtimes Rates Immediate Start Available Hours: Monday Friday, 40 hours per week Location: Based from our Edinburgh depot in Sighthill, covering Edinburgh and the Central Belt If you are looking to join a growing business with long-term opportunities and a strong workload pipeline, we would like to hear from you. TPBN1_UKTJ

IT Support Analyst – Edinburgh (MSP Environment) Morris Sinclair is proud to be working in partnership with a dynamic and growing Managed Service Provider based in Edinburgh. As they continue to expand their client base across Scotland, they’re looking to welcome a proactive and enthusiastic IT Support Analyst to their close-knit team of Engineers. About the Role This is a fantastic opportunity to gain hands-on experience in a collaborative environment where no two days are the same. You’ll be supporting a diverse range of clients, solving real-world IT challenges, and learning from seasoned professionals who are passionate about what they do. Who We’re Looking For We’re keen to speak with individuals who bring a positive, can-do attitude and a genuine desire to grow within the IT industry. If you’ve recently completed an apprenticeship and are ready to take the next step in your career, this could be the perfect fit. You don’t need to know everything—we value curiosity, initiative, and a willingness to learn above all else. What You’ll Bring A customer-first mindset and a drive to go the extra mile A collaborative spirit and eagerness to support both clients and colleagues A hunger to learn and solve problems independently You will also need to have a full Driving License for this role! Tech You’ll Work With Experience with the following technologies is a plus (but not essential): Microsoft 365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & Mac OS Basic networking principles If you are interested in this role and would like more information please give me a call on (phone number removed) or email at (url removed)

Dual Fuel Engineer And we grow again! Ganymede Energy are looking to grow our smart home workforce and are seeking safety-focused Dual Fuel engineers to become a part of our growing business. With an industry leading operational support team combined with industry leading high-tech equipment, localised working regions, opportunities to upskill in the future to EV & PV so you can benefit from being an all-round smart home engineer, whilst working in partnership with our client who both share a clear and transparent vison as we move towards our goal of NET zero. We believe we are offering a great work life balance solution, whilst still being able to earn one of the best salaries within the industry with long term job security. Dual Fuel Engineer Overview: Salary: Basic salary £37,490 End Of Year Additional Bonus: £2,000 loyalty/performance bonus paid in December! Shift Pattern: 8am – 5pm, Monday – Friday. No standby or contracted weekend working. Overtime: Paid at time-and-half if working outside of core working hours Daily Meter Bonus: £25 per meter after 5 meters! Food Allowance Card: £60 for lunch per month! (£720 per year) If you wish too - Saturday Work Incentive: £203 per shift and £20 per individual meter! Holiday: 23 days plus bank holidays You will be provided with high quality tools, a fully racked vehicle and industry-leading smart metering technology with a new commissioning system that allows you to schedule your own working day. You will be a valued part of a well-established, growing team and have a field operation team to support & guide you. We are also opening our new training centre, where we will be training engineers on gas & electric, as well as offering recertification courses and opportunities to upskill into EV and PV About you Minimum Qualifications: CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma. You must have a minimum of 6 months experience installing gas & electric meters. You will need to have a passion for delivering excellent customer service. If you are interested in joining a growing business at an exciting time, you can apply directly below or send your CV to or call me on (phone number removed) for a full job description. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

1st Line Support Engineer Morris Sinclair is recruiting on behalf of a growing IT services provider for a friendly and motivated 1st Line Support Engineer to join their support team in Edinburgh. This is an excellent opportunity for someone with previous service desk experience who is looking to further develop their technical skills within a supportive and fast-paced environment. The successful candidate will gain exposure to a broad range of technologies while working with a varied client base across the UK. The client is looking for someone with strong communication skills, a proactive attitude, and a solid technical foundation. Ongoing training and development will be provided. The Role You will be responsible for providing first-line technical support to customers, assisting with day-to-day IT issues and ensuring support requests are handled efficiently and professionally. Support requests will come through via phone, email, and ticketing systems, and you will be expected to manage and prioritise your workload effectively while delivering a high level of customer service. This role would suit someone who enjoys troubleshooting technical issues, working collaboratively within a team, and building strong relationships with users. Key Responsibilities Act as the first point of contact for IT support queries Log, manage, and update support tickets through the ticketing system Troubleshoot issues relating to desktops, laptops, Microsoft 365, printers, networking, and user accounts Provide regular updates to customers regarding ticket progress Escalate more complex technical issues where required Work closely with colleagues to maintain service levels and response times Assist with maintaining internal technical documentation Identify recurring technical issues and highlight potential improvements Skills & Experience Required Minimum 2 years’ experience within an IT support or service desk environment Strong customer service and communication skills Professional and confident telephone manner Good troubleshooting and analytical skills Strong organisational and time management abilities Ability to manage multiple support requests simultaneously Positive, team-oriented approach Willingness to learn and develop new technical skills Technical Experience Candidates should have experience supporting most of the following: Windows 10/11 Microsoft 365 Active Directory / Entra ID SharePoint VoIP systems Mobile device setup and support Basic networking macOS Printers and desktop hardware Exposure to server, virtualisation, or infrastructure technologies would be beneficial but is not essential. What’s on Offer Supportive and collaborative working environment Ongoing training and development Exposure to a wide range of technologies and client environments Career progression opportunities Competitive benefits package Job Details Permanent, full-time position Based in Edinburgh (office-based role) Monday to Friday Benefits Company pension Company events Free on-site parking Sick pay Requirements Ability to commute to Edinburgh or relocate before starting Minimum 2 years’ technical support experience Minimum 2 years’ customer service experience Full UK driving licence essential Candidates with strong service desk experience and the right attitude are encouraged to apply, even if they do not meet every technical requirement listed above

Our client is a 5 star housebuilder - known for supplying high-quality homes. They bring together some of the brightest minds, cutting-edge technology, and a genuine commitment to putting customers first. Their ambition is to attract the very best talent in the industry to help shape the future of building. They are creating an organisation where driven, talented individuals can build the career they truly want. They are looking for individuals who can contribute innovative thinking and creativity, while also demonstrating strong commercial awareness in managing teams, budgets, and costs. Reporting directly to the Site Manager, you will play a key role in supporting the successful delivery of the development through to completion. This will involve helping to meet programme deadlines, quality standards, and cost objectives by effectively coordinating the site team and subcontractors. Key responsibilities include: • Assisting the Site Manager with the organisation of trades, labour, and materials to ensure the build programme stays on track, • Collaborating with the Sales Team by attending regular Sales/Build meetings, following agreed procedures, and carrying out inspections of show homes, • Taking on additional duties as required by the Site Manager, including stepping in to cover their responsibilities when necessary, • Supporting the Site Manager in ensuring the site team is properly resourced, clearly directed, and equipped with the guidance, communication, and training needed to perform effectively, • Delivering a high standard of customer service in line with company expectations What we’re looking for: • Proven experience working to structured construction programmes, • A confident and proactive approach to ensuring site teams and subcontractors meet targets, • Strong organisational skills with the ability to adapt priorities as business needs change, • Comprehensive knowledge of construction processes and relevant regulations, including Health & Safety, NHBC standards, and Building Regulations, • Solid experience in handling customer service matters effectively Company benefits include: • Competitive salary package, • Performance-related bonus scheme, • Company car or cash allowance option, • Private healthcare cover, • Flexible benefits options, • Enhanced family-friendly policies To find out more, please forward your latest cv OR call Gregg Swan on (phone number removed) for a confidential chat. James Gray Recruitment is acting as an Employment Agency in relation to this vacancy. We welcome applications from all suitably skilled or qualified candidates, regardless of race, sex, disability, beliefs, sexual orientation, or age

Building Finishing Services UK Ltd Due to continued growth and increasing workload, Building Finishing Services UK Ltd are looking to recruit an experienced Plumber to join our field operations team across Edinburgh and the Central Belt. BFS UK Ltd are an established multi-trade contractor delivering repairs, voids, and planned maintenance services across social housing and local authority contracts. The Role: Carry out a range of domestic plumbing repairs and maintenance works Deliver high standards of workmanship and customer service Work closely with planners, supervisors, tenants, and colleagues Ensure compliance with Health & Safety and company procedures Requirements: Qualified Plumber Full UK driving licence Previous repairs & maintenance/social housing experience preferred Good communication and customer service skills What We Offer: £35,000 £38,000 DOE Company vehicle, fuel card and mobile phone Pension scheme Overtime opportunities Full-time, permanent role Stable long-term workload Supportive Team Environment Long-term career opportunities Growing business with ongoing workload Uniform / PPE provided Call Out / Overtimes Rates Immediate Start Available Hours: Monday Friday, 40 hours per week Location: Based from our Edinburgh depot in Sighthill, covering Edinburgh and the Central Belt If you are looking to join a growing business with long-term opportunities and a strong workload pipeline, we would like to hear from you. TPBN1_UKTJ

Job Title: Quantity Surveyor/Estimator Location: Edinburgh & East Lothians Salary: £40,000 - £45,000 (Negotiable depending on experience) + Company Car, Phone, and Additional Benefits Working Hours: • Monday to Thursday: 8:00am - 5:00pm, • Friday: 8:00am - 1:00pm, • Option for 4-day working week: Monday to Thursday 8:00am - 6:30pm Company Overview: Our client, an award-winning building contractor with over a decade of experience across Edinburgh and the East Lothians, is seeking an experienced Quantity Surveyor/Estimator to join their dynamic team. Known for delivering reliable, high-quality work and exceptional customer service, this company stands apart in the building industry. They pride themselves on a strong reputation, offering a professional and collaborative environment with excellent career growth opportunities. Key Responsibilities: • Tendering & Pricing: Utilise bespoke software to accurately quote tenders and respond to price enquiries, developing and maintaining the company’s reputation by securing business opportunities., • Client Communication: Engage with clients regarding costs, price alterations, and any financial variations, ensuring transparent and effective communication at all stages of the project., • Quality Assurance: Oversee the quality and timeliness of service delivery, acting as the primary interface between the company and clients to instil confidence and strengthen relationships., • Project Oversight: Take the lead on commercial services, reviewing and reporting on all aspects of ongoing projects, ensuring they remain within budget and on schedule., • Financial Administration: Manage project accounts, variations, and internal job costings, ensuring that all services, resources, and fees are effectively administered., • Contract Review & Negotiation: Review contracts to ensure terms are beneficial to both parties, and effectively communicate with clients to ensure mutual understanding and agreement., • Collaboration: Maintain professional communication with clients, subcontractors, and project managers regarding financial applications, variations, and commercial aspects of the projects., • Risk Management: Understand and address construction risks, applying commercial management principles to safeguard project viability. Skills & Experience: • Proven experience in a similar Quantity Surveyor/Estimator role, preferably within the commercial and construction industries., • Strong understanding of construction risk and commercial management., • Excellent communication and negotiation skills., • Ability to manage multiple projects simultaneously, ensuring timely and accurate delivery., • Familiarity with bespoke software for pricing and tendering is advantageous., • Strong organisational and administrative skills. Benefits: • Competitive salary (negotiable based on experience)., • Company car and mobile phone., • Additional company benefits., • Flexible working arrangements (option for a 4-day week). How to Apply: If you have the experience and skills we are looking for and are ready to join an award-winning team, please send your CV and a cover letter to Gemma at Oval Deene Recruitment detailing your suitability for the role. This is an exciting opportunity to work with a reputable company offering a supportive and engaging work environment

Pertemps are delighted to be working with our public sector client to recruit a Transactions Officer to join their Assessment & Finance team within Customer & Digital Services. Role: Transactions Officer – Assessment & Finance (Social Care Payments) Location: Edinburgh Hours: 36 hours per week, Monday to Friday Pay Rate: £16.07 per hour Duration: Temporary Ongoing Start Date: ASAP Please note this post is subject to a Basic Disclosure check (£25). ⭐ About the Role This is an excellent opportunity to join a fast-paced and essential service delivering high-quality transactional support within Social Care Payments. As a Transactions Officer, you’ll handle a range of complex financial and assessment-related transactions, ensuring they are processed accurately, efficiently and in line with policy, legislation and agreed timescales. You’ll be part of a collaborative team, while also working autonomously in a role that requires strong judgement, attention to detail and a commitment to excellent customer service. Key Responsibilities Processing complex transactions including applications, assessments, payments and service updates Providing advice and guidance to internal and external customers via phone, email and other channels Ensuring all transactions comply with relevant legislation, Council policy and governance procedures Reviewing casework and escalating significant issues where appropriate Maintaining accurate records and updating systems to ensure data integrity Managing service requests, complaints and sensitive enquiries professionally Supporting new initiatives and contributing to continuous service improvement Identifying and mitigating risks associated with transactional processes What We’re Looking For Essential: Experience providing transactional services within Assessment & Finance / Social Care Payments A qualification or knowledge base equivalent to SVQ3 in a relevant discipline is required. Strong organisational skills and ability to manage workload independently Excellent IT skills and confidence working across multiple systems Strong communication skills with the ability to engage a wide range of stakeholders Proven ability to meet targets within a team-based, transactions-focused environment Ability to handle sensitive and confidential information appropriately Flexible and proactive approach in a changing environmentDesirable: Knowledge of Social Care processes within Local Authorities Understanding of DWP and Social Security Scotland processes Experience working within a large, complex public sector organisation Evidence of continued professional development If you have experience in transactional finance or social care payments and are ready to take on a rewarding and fast-paced role, apply today via this advert

Are you a Mortgage & Protection Advisor looking for that next step in your Advisor Career? Tired of getting a low level of leads or lack of lead quality? Due to growth plans within the business, Our Award Winning Mortgage Brokerage Client are looking for highly motivated individuals with previous experience to join their team as Mortgage & Protection Advisor. The position is on a self-employed basis so the successful candidates must be self-motivated and disciplined. The successful candidates will be client-focused delivering the best possible advice to our clients. To be considered for the role of Mortgage Advisor you must have the following requirements: • CeMap Qualified, • Minimum 18 months as a mortgage advisor, • Comfortable charging fees, • Confident over the phone/video chat, • Exceptional customer service attitude, • Preferably whole of market experience Working hours: As a Mortgage & Protection Consultant, you’ll have the ability to work from home. The hours are very flexible with diary management, and it is up to you to the hours that you do. Benefits: • Earning potential of between £80,000 – £240,000 per annum., • Lots of quality Leads Provided, • Market leading commission package, • Support and development from a group with over 1,000+ years of combined experience, • No sales targets, figure reporting or pressure – Our only expectation is for you to give exceptional customer service to every client at all times., • Full flexibility to ensure your career balances with your lifestyle., • Access to our market leading Mortgage, Commercial Finance, Equity Release and Protection proposition., • Administration support packages available to enhance your work/life balance or to enable you to be more productive., • Ability for you to grow and develop your own team within the YBM family., • Compliance and systems support, along with access to market leading tools to assist you in helping your clients., • A team environment sharing best practice and great ideas, • Working with a Nationally recognised and acclaimed independent and whole of market first-charge mortgage brokerage rated 5 stars on Trustpilot. If you want to explore a new opportunity that offers more in terms of Flexibility, Leads Provided and Greater Overall Earnings please apply to be considered for interview

COMPANY OVERVIEW Our client is a renowned nationwide leader in the construction and facilities management industry. Established in the early 1990's, they have grown significantly and secured multiple blue-chip contracts due to their outstanding reputation. They are now seeking a skilled and motivated Commercial Gas Engineer to carry out mobile maintenance works to join our clients team in the Edinburgh / |Dunfermline / Livingston and the surrounding areas. JOB OVERVIEW This role will involve servicing, maintaining, and troubleshooting combustion systems and mechanical equipment in a variety of mobile settings, ensuring they are operating at optimum efficiency and in compliance with health, safety, and environmental regulations. The successful candidate will possess a strong technical background in combustion engineering and mechanical systems, with the ability to work independently in a dynamic, mobile environment. Our client base is Managing agents of commercial office blocks & industrial units, Retail & Student Accommodation JOB RESPONSBILITIES Combustion System Maintenance & Troubleshooting: Conduct regular service, maintenance, and repair of combustion and mechanical systems in various mobile units, including vehicles, engines, and industrial equipment. Diagnose and resolve issues related to combustion processes, fuel systems, and exhaust systems. Perform combustion optimization and efficiency tests, including emission monitoring and reduction strategies. Mechanical System Maintenance: Oversee the mechanical integrity of mobile systems, ensuring they are in peak operational condition. Perform mechanical repairs, replacements, and upgrades on engines, pumps, and other mechanical components. Installation & Commissioning: Install, test, and commission combustion and mechanical equipment for new or upgraded systems in mobile settings. Ensure proper calibration and setup of systems to meet performance specifications. Safety & Compliance: Adhere to all relevant safety regulations, standards, and codes of practice when working with combustion systems and mechanical equipment. Regularly inspect and monitor systems to ensure compliance with environmental, health, and safety regulations. Keep up to date with the latest combustion and mechanical engineering standards and best practices. Documentation & Reporting: Maintain detailed records of all maintenance, repairs, inspections, and testing performed. Provide accurate and timely reports to management on system performance, maintenance schedules, and identified issues. Client Interaction: Engage with clients directly during service visits to discuss system performance, offer recommendations, and explain technical solutions. Provide excellent customer service and technical support to clients, ensuring satisfaction and building long-term relationships. Continuous Improvement: Identify opportunities for improving combustion and mechanical systems to enhance efficiency, reduce costs, and meet environmental targets. Stay informed of emerging technologies and industry trends, incorporating them into operational practices where appropriate SKILLS & QUALIFICATIONS Education: ACS Commercial Gas Qualifications (COCN1, CIGA1, CDGA1, CORT1, ICPN1A) – Essential Gas Safe Registration – Essential Full Uk Driving Licence - Essential Experience: Minimum of 5 years of experience in a combustion or mechanical engineering role, previous experience working with a facilities management company is a plus. Proven experience with the installation, maintenance, and troubleshooting of combustion systems (e.g., burners, boilers, gas fired water heaters etc). Hands-on experience with mechanical/pressurised systems, including pumps, and associated mechanical components. Previous experience working in the field or on-site (mobile or remote) is a plus. Technical Skills: Strong knowledge of combustion processes, fuel systems, and emission control technologies. Proficiency in diagnostic tools and techniques for combustion and mechanical systems. Familiarity with modern mechanical engineering software and systems for diagnostics, analysis, and maintenance planning. Soft Skills: Excellent problem-solving skills and the ability to work independently and autonomously. Strong communication skills, with the ability to explain complex technical issues to non-technical clients. Customer-focused with a commitment to providing high-quality service. Excellent time management and organizational skills to manage mobile workload efficiently. Additional Requirements: Full UK driving license and willingness to travel regularly within London and surrounding areas. Ability to work in outdoor or remote locations and adapt to changing work environments. Participate in an on-call rota to provide emergency response services outside of normal working hours. Knowledge of health and safety regulations and ability to work in compliance with legal and safety standards. SALARY & BENEFITS £42k - £45k (DOE) On Call 1 in 8 25 Days Holiday + Bank Holiday Company vehicle Fuel card. Pension scheme. Health and wellness benefits. Ongoing training and professional development opportunities. Opportunities for career growth within the organization. Please call Clare on (phone number removed) for more information and please apply to this advert to prompt a call back

Overhead Line Operative Location(s): Edinburgh and Borders Salary – up to £32,350 (DOE) plus a strong benefits package and excellent career progression opportunities Contract Type: Permanent Closing Date: 08/06/26 SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a global leader in wind energy. We keep electricity flowing to homes and businesses across Central and Southern Scotland, North Wales, and the North West of England. We operate over 4,000 km of transmission cables and overhead lines, connecting key infrastructure such as wind farms into the electricity system. This places us at the heart of Scotland’s ambition to achieve Net Zero by 2044, a responsibility we take seriously. Help us create a better future, quicker Our people are our greatest asset. We are committed to creating a safe working environment where individuals are encouraged to take pride in their role, share ideas, and take ownership of their career. We actively support development and progression, growing our talent from within. Role We are recruiting Overhead Line Operatives to support the maintenance of the distribution overhead line network across multiple districts. As part of this role, the candidates will receive appropriate training to carry out hazard and defect clearance activities on distribution overhead lines. This is an operational role, playing a key part in maintaining a safe, reliable electricity network and supporting the transition to a low-carbon future. You will help protect the integrity of overhead line assets supplying electricity to local homes, businesses, and communities. All training, tools, and PPE will be provided. Once training is complete and relevant Company Authorisations are achieved, the role will focus on planned and reactive hazard and defect clearance work. Standby and overtime opportunities will be available, subject to business requirements. Key Responsibilities Complete training, assessments, and authorisation processes during the training period. Carry out hazard and defect clearance on distribution overhead line assets. Support planned and reactive overhead line maintenance in line with work instructions and safety rules. Ensure all work is undertaken safely and in compliance with company policies and health and safety legislation. Follow instructions from authorised supervisors and apply safe systems of work at all times. Work outdoors in all weather conditions and varied terrain, assessing site and environmental conditions. Use vehicles, tools, and plant safely once trained and authorised. IT literate and competent in the use of SPEN‑issued devices (e.g. iPad, mobile phone) Work effectively as part of a team to support safety, productivity, and service delivery. Maintain a professional approach when working in public areas and on customer premises. Minimum Requirements No previous overhead line experience required – full training provided. Must be able to provide evidence of suitable physical fitness Previous experience in a utility support role would be advantageous. Commitment to completing the six-month training programme. Basic literacy and numeracy skills. Full UK driving licence (HGV Class 1 desirable but not essential). Demonstrates knowledge of customer service principles and a commitment to positive customer engagement. Overtime: Monday – Saturday (8pm–midnight): Time and a half Monday – Saturday (midnight–8am): Double time Sunday: Double time Overtime is not mandatory. What’s in it for you Alongside a competitive salary, reviewed annually, you’ll receive a comprehensive benefits package designed to support your wellbeing, future security, and ability to make a positive impact – today and tomorrow. This includes a pension scheme where we double‑match your contributions up to 10%, as well as clear opportunities for career progression through ongoing training and development. Benefits include: 36 days annual leave Holiday Purchase – perfect your work/life balance with extra annual leave Share Schemes Payroll Giving and Charity Matched Funding Technology Vouchers – save more and spread the cost of your technology purchases Electric Vehicle Schemes – to help you transition to green/clean driving Cycle to Work scheme and Public Transport Season Ticket Loans Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments Life Assurance (4x salary) Access to Savesmart financial wellbeing support Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more Why SP Energy Networks SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network – connecting infrastructure like wind farms into the electricity system. It’s a role that puts us right at the heart of Scotland’s ambition to be Net Zero by 2044. And we’re taking it very seriously. We’re investing >£10 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation. Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in. We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to the careers team

Complaints Handler - Banking & Financial Services (Remote) We are currently recruiting on behalf of a leading client for multiple Complaints Handler roles within a Banking & Financial Services environment. Our client is recognised for delivering outstanding customer experience and is looking to strengthen their Financial Services complaints team due to continued growth. Start Dates: Various throughout 2026 Salary: From £30,000 per annum Location: Work From Home Training: 2 weeks training + 2 weeks Grad Bay Contract: Permanent, Full Time (40 hours) - fully flexible requiredJob Profile Summary We are looking for a highly motivated individual who consistently delivers on customer promises and demonstrates strong knowledge of products, policies, and procedures across Financial Services workstreams. This Complaints Handler role involves working across medium complexity and regulated cases, ensuring all decisions are clearly communicated and understood by customers. Successful candidates will be confident working in a fast-paced Financial Services environment, adapting to change and managing multiple priorities effectively. You will ensure full adherence to policies, training & competence schemes, and risk frameworks at all times, while delivering excellent service in the resolution of complaints within SLAs and deadlines. Client values must be demonstrated at all times. Job Description A Complaints Handler will work within standard compliance processes, systems, and procedures, reporting any non-compliance issues appropriately. A Complaints Handler will prepare routine correspondence, reports, and documentation, ensuring accuracy and follow-up on outstanding issues. A Complaints Handler will investigate and resolve customer complaints, handling complex queries and ensuring fair outcomes in line with Financial Services regulations. A Complaints Handler will gather and input data from multiple sources to produce accurate reporting and case updates. A Complaints Handler will communicate with customers across multiple channels including phone, email, and written correspondence. Financial Services responsibilities include maintaining regulatory compliance, adhering to FCA requirements, and ensuring all complaint handling is completed fairly and within guidelines.Essential Experience: Minimum 12 months complaint handling experience in a regulated Financial Services environment in the UK Strong communication skills, both written and verbal Confident telephone manner with ability to build rapport and support customers effectively Excellent organisational skills with ability to manage workload and deadlines Strong objection handling skills while maintaining professionalismBackground Checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Other associated screeningValues we look for: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation EntrepreneurshipDon't wait, apply for your next exciting move! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Russian-Speaking Customer Service Advisor Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You ! Edinburgh £26800 & Monthly bonus up to £70 per month Why You'll Love it here as a Russian-Speaking Customer Service Advisor 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunitiesWhat You'll Do as a Russian-Speaking Customer Service Advisor Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring as a Russian-Speaking Customer Service Advisor Fluent in English and Russian (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where as a Russian-Speaking Customer Service Advisor : Russian line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: June & July 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Employee of the Month' rewards and Long Service Awards'.

Providing a first-class service to visitors to the RZSS Edinburgh Zoo in a varied and exciting role engaging with customers/visitors ensuring a high standard of customer service at all times. Provide first-class customer service by maintaining a positive, welcoming environment, proactive and helpful

What we want is someone who can warmly connect with customers, is quick to learn and used to working accurately at pace. A competitive salary, generous holiday allowance, company pension scheme, discounts across the Travis Perkins Group (including Toolstation), company share save schemes and discoun