Phone customer service jobs in Newcastle Upon TyneCreate job alerts

What’s in it for you: • A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme., • An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months), • Huge discounts off your Mobile and Broadband packages, starting at £10 a month, • Huge discounts off other tech such as Smart watches, speakers, tv’s, gaming consoles and subscriptions, • Discount codes to give out to friends and family, • Support to carve your own career path. We’re passionate about helping our people grow the career they want, • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, • Online GP: Access to a private GP 24/7 for you and your immediate family At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career. At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds – because everyone belongs here. Ready to make your mark? Apply now and let’s start building your future.

Start date: 01 October 2026 Rate of Pay: £12.71 per hour Location: Work from Home - must live in Scotland or have extensitve knowledge of Scotlands travel systems/roads Shifts: Full time 37.5 hours per week. Shift times to be confirmed but must be fully flexible Monday to Sunday. Training: Remote The Role: We are seeking dedicated Contact Centre Agents to join our team. This role involves giving transport information for residents of Scotland and therefore you must live in Scotland to be considered for this role. Key Responsibilities Agent will be first point of contact for customers looking for travel and journey information using various methods of public transport. Trained advisors can plan journeys, offer timetable information, advise on service disruption and offer fare information (where available). Agents will also receive calls from the public reporting road incidents, concerns or queries. The incidents and concerns must be logged by the agent and either resolved or communicated to the network operator responsible for the area in which the incident occurred. The accuracy and precision on these reports are of most importance as they can dealing with emergency situations and the impact on the Trunk Road network. Agents will also deal with various out of hours customer service lines including lost property/complaints and issues on the network. Agents must have excellent customer service, listening & communication skills, good at report writing, understanding and empathy and have the ability to remain calm under pressure. What else do we need from you? • Strong verbal and written skills with the ability to show attention to detail, • Ability to establish excellent customer relationships in a fast-paced environment, • A can-do attitude with the ability to interact with lots of different people, • Professional and emotional stability, able to remain professional and maintain professionalism and provide consistent customer service when engaging with Claimants, • PC skills, and the ability to navigate multiple systems competently, with ease, • A good consistent typing speed and the ability to multi task, • Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence, • Processes will be ever evolving and it is essential that you are adaptable and open to change Benefits of being a Customer Service Representative • On-line recruitment process, with potential job offer within 24 hours and fully paid training, • 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary, • Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy., • Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!, • Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days’ year and our Interactive Health and Wellbeing Hub, • Life Assurance Cover & Pension Scheme, • Length of Service and monthly recognition awards, • Opportunities for career development and progression Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Start date: 19th of August 2026 Rate of Pay: £27,601.60 per annum Location: Gateshead - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND WORK FROM HOME IS NOT AVAILABLE FOR THIS POSITION Shifts: Full time 40 hours per week. Monday – Friday between 08.00 am and 6:00 pm. You must be fully flexible to work any shifts between these hours. Training: 11 days The Role: We are seeking dedicated Contact Centre Agents to join our team. We are looking for individuals who possess a unique blend of compassion, strong judgment, assessment skills, professionalism, and with excellent time management skills. This role is unique which entails assessing caseloads, in a timely manner. Your responsibilities include managing a dedicated caseload with empathy, professionalism, and confidentiality, while collaborating with relevant agencies and stakeholders to address complex issues. Ultimately, your role aims to enhance the well-being and financial stability of potential vulnerable customers through proactive intervention and effective case management. Key Responsibilities • You should be confident in conducting challenging but effective conversations, • You are required to maintain multiple cases simultaneously, varying by type and stage, • You will be responsible for managing a designated caseload, • You will be required to question in a curious and confident manner, whilst being considerate of potential sensitivities, asking appropriate follow up questions relevant to uniqueness of the case as required to gather evidence, • You should be able to review and compare multiple sources of information, including using reasoned judgement to assess contradictory pieces of evidence, • You should be able to engage with potentially challenging and vulnerable individuals, whilst demonstrating empathy and excellent customer service skills, • At times you will be required to work collaboratively within your own team and with wider teams to support delivery outcomes, • You should be proactive in talking to relevant people to get advice and information when unsure how to proceed, • You will be responsible for managing and conducting caseloads by following a structured review process in adherence to all legal and policy requirements, • You will decide what evidence is appropriate to request as is required to confirm the validity of declarations, considering the uniqueness and context of each individual case, • You will be accountable for planning and conducting robust interviews asking challenging questions to gather all relevant information; exercising judgement to tailor follow up questions specific to each individual case, • Gathering, verifying and assessing all available information, and deciding on an appropriate course of action, • You will be required to record the progress of caseloads on specific systems, including maintaining and retaining relevant evidence in an evidence file including redacting and annotating sensitive material when appropriate Background Checks The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, we will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check (including international criminal checks if you have lived outside the UK in the last 5 years), • Employment/Academic History Check - for a period of three years leading up to your application. We will require documented evidence of your three-year history such as employer/education references, payslips/P45s, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed. What else do we need from you? • Strong verbal and written skills with the ability to show attention to detail, • Ability to establish excellent customer relationships in a fast-paced environment, • A can-do attitude with the ability to interact with lots of different people, • Professional and emotional stability, able to remain professional and maintain professionalism and provide consistent customer service when engaging with Claimants, • PC skills, and the ability to navigate multiple systems competently, with ease, • A good consistent typing speed and the ability to multi task, • Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence, • Processes will be ever evolving and it is essential that you are adaptable and open to change Benefits of being a Customer Service Representative • On-line recruitment process, with potential job offer within 24 hours and fully paid training, • 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary, • Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy., • Refer & Earn Scheme, • Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days’ year and our Interactive Health and Wellbeing Hub, • Life Assurance Cover & Pension Scheme, • Length of Service and monthly recognition awards, • Opportunities for career development and progression Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Service Desk Engineer – 1st Line \n Salary: Up to £29,000 per annum \n Location: South Tyneside \n \n My client, based in South Tyneside, is My client is a rapidly growing IT business, who provide a managed service solution to organisations across the UK. \n Due to their continued growth, they are seeking a Service Desk Engineer (1st Line), to join their already well established Service Desk team. \n \n The Role \n\n • Act as the first line of support for IT issues via phone, email, and ticketing systems.\n, • Remotely troubleshoot hardware, software, and network problems, escalating when required\n, • Utilising strong knowledge of Microsoft 365\n, • Remote hardware maintenance and support\n, • Configure and support desktops, laptops, and mobile devices\n, • Keep tickets updated and resolved in line with SLAs\n\n \n The Person \n\n • Proven experience in an IT support or service desk role, specifically within an IT Managed Services environment\n, • Strong knowledge of Windows OS, Microsoft 365, and Active Directory\n, • Holder of a current Microsoft certification (365, Azure etc.)\n, • Hold an up-to-date CompTIA A+ certificate (desired)\n, • Excellent troubleshooting and problem-solving skills\n, • Customer-focused with strong communication skills\n\n \n This is a fantastic opportunity to join a rapidly growing and ambitious organisation at an exciting time with genuine opportunities for career development and progression. \n Alongside this, their supportive environment and culture is designed to develop talent, with an ongoing commitment to your personal and professional development, with continuous product training at the heart of their offering. \n \n The role office based from their South Tyneside HQ although hybrid working will be considered for an exceptional candidate. The role is a Mon-Fri operation, but also offers the optional overtime for ‘on-call’ work. \n If you feel you have the qualities they seek, please forward your CV and covering letter indicating your current package to Graeme Parker at GEM Partnership or for a discreet conversation call their Peterlee office. \n \n \n Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. \n We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles. \n \n To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for safer job search.

Our client is one of Europe’s market leaders in customer operated access and pay technology. This business develops and manufactures its own technology and systems and partners a wide variety of customers ranging from local authorities to transport and infrastructure companies and large scale private sector organisations. They are know for the reliability of their equipment and the high standard of service provided by their engineering staff. \n They are seeking an additional FIELD SERVICE ENGINEER to join their team looking after their customer in the Newcastle area on a temporary basis for approximately 6 months. \n You will be responsible for the maintenance, service and repair of barrier systems at predominantly one train station with the potential to attend other sites. \n The repairs involve electro/mechanical fault finding as well as some low level network configuration. \n In order to be considered you will need to demonstrate: \n • A strong background within Engineering, in a field based role maintaining and repairing electrical & mechanical equipment. \n • Proven ability to deal directly with customers in a professional manner \n • Driving licence with no more than three penalty points \n In return the company is offering a competitive basic salary and benefits, full training, company vehicle, laptop or PDA, and phone. \n This is an excellent and very rare opportunity to join a market leader in this industry working on some of the most advanced and cutting edge systems within the sector.

English speaking Contract Business Administrator (US Tech Recruitment) Newcastle \n Full Training, Clear Career Progression Pathway to Senior/Leader level, Incentives! \n TRG are part of the same prestigious investment portfolio: Spotify, Airbnb, Uber! \n \n\n • Role: Contract Administrator (entry level or experienced apply)\n, • Language: English professional/business level fluency preferred\n, • Location: Newcastle, UK (Global HQ, just 5 min walk Central St)\n, • Status: permanent (office based full time Monday to Friday)\n, • Market: US 130pm-10:30pm (WFH evenings post probation)\n, • Company: https://www.tenthrevolution.com/TRG\n, • Info: https://careers.tenthrevolution.com/why-recruitment/business-support/\n\n \n TRG have a fantastic full time opportunity for an English speaking Contract Admin, Newcastle, UK, our global Head Office! This is a key Business Support back office position, processing multiple important external contractor IT staff who work for our clients externally on cutting edge IT projects. It includes, but is not limited to crucial right-to-work checks, validating info via both manual & automated processes. You'll deal with volume external temp IT candidate details, picking the process up after our Sales team of specialist Recruitment Consultant confirmed they accepted an opportunity on our internal system (Salesforce CRM called 'Phoenix') You may also support some ad hoc duties on behalf of the sister Billing Teams (invoicing/timesheet processing etc) if required. You'll respond to queries and resolve issues raised in a professional and timely matter. Rewarded by full tailored training, clear career plan to future senior/leadership levels, combined with fun culture/incentives! \n \n A positive flexible finance/admin who thrives on a challenge is best suited! Tenth Revolution Group is an award winning global tech recruitment agency where change... is business as usual! \n \n What we are looking for? \n\n • Professional or business level fluency in speaking/reading and writing in English.\n, • Ideally 2 years of Finance or Customer Service related business admin experience.\n, • Familiarity with Microsoft Excel and handling sensitive/confidential data/information.\n, • Detail orientated, resilient, organised, flexible, positive, problem solving personality.\n, • Confidence to take calls when required (t's not a sales role, but results in revenue)\n\n \n What we offer at TRG? \n\n • Clear career progression plan to senior/leadership levels based on performance\n, • Holidays: 25 increasing to 27 days (3 years’ service) & 30 days (5 years’ service) + UK bank holidays +10 days 'Work From Anywhere' + paid Birthday + Volunteering day\n, • ‘Family Matters’ (enhanced Maternity/Paternity Leave/Loss support)\n, • Discounted travel pass 'Corporate Pop Card' (+1 year of’ service)\n, • Perkbox discounts at your local retail/hospitality establishments\n, • Online wellness/workout classes, discounted gym membership\n, • Festive Company Closure break between Xmas to New Year\n, • EAP (phone counselling, Legal/Financial/HR & Health advice)\n, • 4pm ‘Wellbeing Weekend’ early finish business wide for staff*\n, • Central Services monthly 'Spot Awards' (staff voucher gifts)\n, • Sociable team culture\n, • Workplace pension\n, • Life Insurance policy\n, • Monthly social events ('Tenth Thursday' and 'Lunch Clubs')\n\n \n What you'll be doing? \n\n • Processing all external IT Candidate/Payroll data guided by KPI’s.\n, • Processing all relevant Timesheet data accurately and efficiently.\n, • Supporting ad hoc external client billing (invoicing) / timesheets.\n, • Respond/resolve queries in line with company SLA’s timescales.\n, • Assisting the Senior/Principal Contract Administrators for EMEA.\n, • Calculating and managing key payments to our IT Contractors.\n, • Recruitment onboarding, compliance & right-to-work checks.\n, • Supporting wider projects/process improvement within TRG.\n, • Some internal/external phone work, however it's not Sales.\n, • Processing the external IT Contractors, after role accepted.\n\n \n The successful candidate will be organised, resilient and detail oriented to take pride in a job well done. They'll produce highly accurate results on a daily basis. They will remain confidential, bearing in mind the nature of the data they are dealing with. Holding excellent customer services skills with solution orientated approach when dealing with sensitive queries. Escalating to e.g. Credit Control, Legal, HR if req. They'll follow stringent processes without deviation, appreciating the importance of each step and its impact. Working well to deadlines and flexible if required in a fast paced environment where 'change is business as usual! A professional demeanour processing external IT professionals, re; their lucrative temporary placements/projects locally or abroad. This is a critical and respected global role that significantly impacts our business with a time sensitive workload but you'll never be bored! Complimented by a fun, social culture with incentives! \n \n TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. All job applicants require full independent right to work in the UK with fluent English. For more info visit: https://careers.frankgroup.com/why-recruitment/business-support/ \n \n Like to learn more for an asap start or compare confidentially? Get in touch today! \n \n Contact: Sarah McKinnell (Brennan) Talent Acquisition Manager, UK, Nordics, CEE \n Email: s.mckinnell@tenthrevolution.com with your CV, Cover Letter & Availability \n Call: 01913387514 to intro yourself, any transferable skills & next steps with TRG!

\n At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. \n \n With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. \n If this sounds like something you would like to be a part of, we’d love to hear from you. \n \n A World of Difference. Made Possible. \n \n About the Role \n We are looking for a proactive and customer-focused Customer Service Coordinator to join our team. In this role, you will manage a portfolio of customer accounts, ensuring outstanding service delivery and building strong relationships with both internal and external stakeholders. \n Working closely with Planning, Production, Operations, and Sales teams, you will play a key role in ensuring customer requirements are met efficiently while driving continuous improvement across your account portfolio. \n \n Key Responsibilities: \n\n • Manage a portfolio of customer accounts and act as the primary point of contact.\n, • Process customer orders, call-offs, and requests accurately and efficiently.\n, • Build strong relationships with customers through excellent communication via phone, email, and face-to-face meetings.\n, • Collaborate with internal departments to ensure exceptional customer service and on-time delivery.\n, • Support product launches and account development activities.\n, • Monitor key account performance indicators and resolve issues proactively.\n, • Manage stock reserves and ensure account data, pricing, and invoicing information are accurate.\n, • Identify opportunities for process improvements and contribute to continuous improvement initiatives.\n, • Work closely with Account Managers to meet customer expectations and business objectives.\n, • Support colleagues and contribute to a collaborative team environment.\n\n \n What we're looking for: \n Essential Skills & Experience: \n\n • Degree-level education or equivalent experience.\n, • Previous experience in a customer service, account coordination, or customer-facing role.\n, • Excellent written and verbal communication skills.\n, • Strong organizational skills with exceptional attention to detail.\n, • Ability to prioritize workload and work effectively in a fast-paced environment.\n, • Strong problem-solving and decision-making abilities.\n, • Good commercial awareness and business acumen.\n, • Proficient in Microsoft Office, particularly Outlook, Excel, and Word.\n, • A positive, proactive, and customer-focused approach.\n\n Desirable: \n\n • Experience within a manufacturing, packaging, FMCG, or similar fast-paced environment.\n, • Experience managing customer accounts and coordinating complex customer requirements.\n\n We're looking for someone who is: \n\n • Reliable, accountable, and highly motivated.\n, • A strong team player with excellent interpersonal skills.\n, • Adaptable and able to perform under pressure.\n, • Analytical and solutions-focused.\n, • Committed to delivering exceptional customer experiences.\n, • Passionate about continuous improvement and collaboration.\n

Ad Hoc Receptionist - Immediate Start - Newcastle Are you a friendly face with a passion for customer service? Our client is on the lookout for a dedicated Ad hoc Receptionist to join their team on a temporary basis. If you thrive in a busy environment and are ready to make a positive impact, this could be the perfect opportunity for you! Please note that this position can range from individual days of cover to longer-term assignments. Flexibility to accept ad hoc and same-day bookings is required to support increased demand during absences, holidays, and peak periods. Position: Ad hoc Receptionist Location: Newcastle City Centre Contract Type: Temporary (flexible ad hoc shifts available to support increased demand during peak periods) Same day and short notice cover may be required. Pay Rate: £13 - £13.50 per hour Start Date: ASAP - Immediate availability is required Working Pattern: Monday to Friday, with weekend cover required. What You'll Do: As the welcoming face of the business, you will play a vital role in creating a positive experience for our valued customers. Your key responsibilities will include: Greeting and assisting customers with a warm smile and friendly attitude Answering phone calls and directing inquiries to the right team members Managing appointments and ensuring smooth day-to-day operations Maintaining a tidy and organised reception area Providing information about our exciting range of vehicles and servicesWhat We're Looking For: We want to hear from candidates who possess the following qualities: Excellent communication and interpersonal skills Previous experience in a similar administrative or reception environment is a must! A professional and friendly demeanour Strong organisational abilities to keep things running smoothly Proficiency in computer systems and basic office software A passion for the automotive industry is a definite plus!What Office Angels Offers You When you work with Office Angels, you'll benefit from: 28 days paid annual leave (accrued weekly) Exclusive discount vouchers for high-street brands Eye care vouchers Pension scheme options If you're looking for the flexibility of ad hoc work and are available to start immediately, we'd love to hear from you-apply now! Note: Flexibility is required, with assignments ranging from as little as one-day placements to longer-term bookings, depending on business needs. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

WAREHOUSE OPERATIVES - GATESHEAD AND SURROUNDING AREAS These exciting positions are to work within the logistics and warehousing environment. Duties: Picking, packing & dispatch Quality inspection or parts and components Palletising or decanting and loading of boxes and stillages General warehouse duties Operating Forklift Trucks - Training provided if neededThe role is open to all applicants of varying levels of experience as training and development will be provided. Person Specification Ability to carry out tasks and functions as requested by team leaders/supervisors Understand the importance of working as a team to achieve productivity standards Awareness of the importance of customer service and satisfaction Be professional and possess a polite and positive attitude Problem solving skills Strong organisation skills and being able to work flexibly and to deadlines Understand the importance of Health & Safety Have an enthusiastic interest in learning and developing a career within operations and logisticsPay rate Pay rate varies depending on shiftsIf you want to apply or want more information, please call the office on (phone number removed) If this job isn't quite right for you but you are looking for a new role, please contact us to see how can help. We also recruit in surrounding areas for warehouse operatives, pickers and packers, production operatives and much more! Baltic Recruitment acts as an employment agency for Temporary and Permanent recruitment and as an employment business for supply of temporary workers. By applying for this job, you accept T&C's, privacy policy and disclaimers which can be found on our website

Job Title: Multi Skilled Engineer (Electrical bias)Build Recruitment are looking for a Multi Skilled Static Engineer (Electrical Bias) to work in the North East. Job Description To carry out the repair, maintenance or installation of all plant, equipment, and systems associated with the premises, in line with best practice, statutory compliance and service level agreements as detailed in the Client's Contractual agreement. The post holder is required to have significant core experience and qualifications working on various types of Electrical, HVAC and plumbing systems etc. Main duties and responsibilities: • Establishing and developing a working partnership with the client • Managing the successful delivery of all services within the scope of the specification • Comply with all of HFL’s statutory and site-specific Health, Safety and Environmental policies and procedures. • Meeting or exceeding all agreed service levels • Ensuring attainment of customer satisfaction • Developing and retaining an in-depth knowledge of all critical systems, both mechanical and electrical, and associated control systems critical to the Critical Business Operations • Must have experience in carrying out servicing to SFG20 standards • To work with contract operational and administrative staff to ensure Hard Service tasks are completed and reported effectively. • Communicate with colleagues, clients and their representatives in a polite and courteous manner at all times to ensure a high level of customer care. • Must be able to undertake the day-to-day operation, planned maintenance, fault finding and repair, periodic inspections and testing of the complete spectrum of services found in a building services environment, to include - • Must have experience in HVAC systems • Must have experience with Electrical systems • Water Systems and Distribution. • Building Management Systems (BMS). • To ensure that planned preventative maintenance and associated work is implemented efficiently to specified requirements and provide assistance with improving these requirements on a continuous basis. • To clearly identify and record concise details of test results and actions taken when rectifying break-downs and further action required to eliminate or minimise future problems. Ensuring that these records are kept up to date at all times. • The above is not intended as an exhaustive list, but as an illustration to the diversity of plant and equipment to be maintained. The post holder will only work on equipment which they are deemed competent on. • Understanding the integrated operations of each system and their critical interfaces. • Making operational systems judgements and decisions based on good engineering practice and essential service requirements, in order to ensure continuity of service. Liaising with the site based maintenance staff, sub contractors and other site based operational departments to ensure good communications. • Ensuring all site safety inductions are completed by sub-contractors prior to starting planned tasks. • Being aware of all sub-contract maintenance activities, and monitoring safety procedures are being followed whilst on site. • Fulfilling the roles of authorised persons for boilers, pressure vessels, confined spaces and fuels, oils and lubricants. • To ensure all relevant Health and Safety, COSHH and Permit to Work Regulations are adhered to at all times. • To maintain up-to-date skills and knowledge, and keep up an awareness of service issues. • To provide support to the incident management group when called upon and make recommendations for improving the services and the way the building is managed. Skills & Qualifications: • Must have a minimum of 5 years working with Commercial electrical systems. • Good organisational skills. • Excellent communication skills both written and verbal. • General working as part of a team. • Must be highly customer-focused. • Team player. • Flexible attitude. • Good IT and organisational skills. • Well-developed interpersonal skills. • Ability to multi-task & work under pressure to achieve deadlines. • Complete required reports on the company’s CAFM system. • City & Guilds 2330 Certificate in Electrotechnical Technology at Level 2 & Level 3. • City & Guilds 236 Parts 2. • City & Guilds 2360 Parts 2. • City & Guilds 2351 (All eight units). Please contact Aaron Dawson on (phone number removed) or email (url removed)

Income Officer - Tyne and Wear RG Setsquare are working in partnership with a leading Social Housing organisation based in Tyne and Wear. We are looking to appoint an Income Officer to join the Customer Accounts team. Reporting directly into the Customer Accounts Team Leader you will be responsible for delivering high quality, cost effective, customer focused services. This is a fantastic opportunity to join an organisation that prides themselves on providing good quality homes, to deliver excellent service to customers, and to build sustainable places for their communities. Your new role as Income Officer: As the Income Officer you will be responsible for the provision of a holistic income management service to maximise the groups rental income and sustain tenancies. You will engage with customers at pre-court state to identify effective payment solutions. You will also deliver the group's current tenant arrears policy and procedures. You will be an enthusiastic colleague, committed to providing the highest possible standard of service to customers and giving guidance, support and direction as required. The Experience Required: You will have a strong record of income management services, experience of working in partnership with internal and external stakeholders, knowledge of social housing and a working knowledge of rent arrears recovery practices and legislation. For further information please contact Sam Atkinson from RG Setsquare on (phone number removed). RG Setsquare is acting as an Employment Business in relation to this vacancy

Area Sales Manager – Newcastle £45,000 + Fully Expensed Electric Car | 4 Days on the Road / 1 Day in the Office Newcastle & surrounding territory | Full-time | 40 hours Ready to take your sales career up a gear? Our client is looking for an Area Sales Manager to take ownership of the Newcastle territory and drive growth across an established customer base. This is a genuine field-based sales role for someone who enjoys getting out, meeting customers, building relationships and winning business — not sitting behind a desk all week. You'll spend 4 days on the road visiting customers and 1 day in the office planning, quoting and following up. And yes… you'll get a fully expensed electric company car. What you'll be doing Manage and grow existing customer accounts across Newcastle and surrounding areas Develop new business and identify opportunities within your territory Visit around 4–5 customers per day, building strong face-to-face relationships Work with electrical wholesalers, contractors and industrial customers Prepare and follow up quotes, negotiate and close opportunities Hit sales and gross profit targets Work closely with the internal sales and branch teams to deliver excellent customer service Plan your diary and territory effectively to maximise sales opportunities Who are we looking for? We're ideally looking for someone with a background in cable, electrical, construction or a closely related sector. However, if you've got strong field sales experience and can demonstrate transferable skills, we'd still like to hear from you. You'll need: Proven experience in field sales, account management or business development Strong relationship-building and communication skills A proactive, self-motivated approach Excellent organisation and time management The confidence to develop both existing and new business A full UK driving licence We're also looking for someone with a stable and consistent career history. We understand that career progression sometimes means moving companies, but frequent short-term moves without a clear reason can be a concern. Likewise, we're looking for someone whose experience shows a clear sales/commercial career path, rather than a CV jumping between completely unrelated sectors. What's on offer? £45,000 basic salary Fully expensed electric company car Company laptop & mobile phone 22 days annual leave, increasing to 25 days with length of service Annual pay review every April Scrap bonus after 1 year's service Christmas bonus after 1 year's service – equivalent to one week's pay Company pension – 5% employee / 3% employer contribution Summer & winter social events Weekly or monthly pay options Ongoing training and career development The opportunity to join a market-leading UK cable distributor Apply now for a confidential discussion. Start People are the acting agency working on this Assignment

Customer Account Managers – Opportunities That Empower You To Succeed. Are you looking for a fresh start? Have you got financial services experience and looking for a new challenge? We may have the role for you! Evlo are currently recruiting for a Customer Account Manager. Evlo is an established market leader in consumer finance with over 20 years of successful history. Winners of MoneyFacts Best non-mainstream lender for the last 5 years, we offer dynamic and exciting growth opportunities for candidates - supported by a superb range of benefits! With customers at the heart of everything we do, we are proud that they rate us 4.7 stars out of 5 on TrustPilot and 4.9 out of 5 stars on Feefo. If you have great people skills, we would love to hear from you! You will be provided with full training and development to give you every opportunity for success. The Role As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring that the customer is supported through the full lifecycle of their loan. This role requires strong communication skills and excellent rapport building on both the phone and face to face, alongside having an excellent eye for detail. We are passionate about our customers and our employees demonstrate this daily in delivering excellent customer service and positive outcomes in the interactions we have with them. If you have the following skills, then a Customer Account Manager role could be right for you: • Customer Focused • Strong Communication skills and Confidence • Self-Development • Team Work • Enjoy working with targets Rewards Successful applicants will be provided with comprehensive training in the form of our company induction, alongside support from the senior management team. Salary is competitive alongside a bonus scheme. This is supported by an extensive range of benefits: • Bonus scheme • Private healthcare • Life assurance • Excellent company pension 3% employee to 8% employer contribution • 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!) • Cycle to Work vouchers • Retail Discounts • Tech scheme • 3 Charity Volunteering Days At Evlo employee satisfaction is key and we are committed to being a great place to work. We offer three charity volunteering days and we partner with OnHand which promotes volunteering. Evlo has an active Employee Forum and dedicated Mental Health First Aiders

Sales Administrator | Gateshead (Team Valley) | Office Based | Temp to Perm | Immediate Start Are you an organised, customer-focused administrator who enjoys working in a busy environment and keeping things moving? We're recruiting for a Sales Administrator to join a friendly and supportive team within a well-established business based in Gateshead. This is a varied, customer-facing role where you'll provide essential administrative and order processing support, manage customer orders and ensure everything runs smoothly through to delivery. You'll be communicating with customers, suppliers and internal teams every day, providing updates, answering queries and keeping orders on track. If you enjoy customer service, administration and coordinating multiple tasks, this could be a great opportunity to develop your career within a successful and growing business. ✨ What's in it for you? 💰 £25,350 starting salary, rising to £26,810 inclusive of bonus upon securing a permanent position 🔄 Temp-to-perm opportunity 🚀 Immediate start available 🕘 Monday to Friday, 8:30am-5:00pm (37.5 hours per week) 🚗 Free on-site parking 📚 Full training provided 📈 Career development opportunities 🤝 Friendly and supportive team environment 🎉 Regular team socials and celebrations ☕ Great on-site facilities, including a tuck shop and a kettle that's always on!💙 Why Join? You'll be joining a lovely, supportive team where people genuinely look after each other. There's a friendly atmosphere, plenty of support and a real team spirit - with a tuck shop 🍫, the kettle always on ☕, and regular team socials and celebrations. It's a workplace where everyone pitches in, supports one another and celebrates each other's successes. 🎉 This is a great opportunity to build your experience across sales support, customer service and order administration, with the potential to secure a permanent position and develop your career. If you're looking for a role where you can use your organisation, communication and customer service skills while working with a genuinely great team, we'd love to hear from you! 📋 About the Role As a Sales Administrator, you'll play an important role in supporting the sales and customer journey, ensuring orders are processed accurately and customers are kept informed every step of the way. Your responsibilities will include: Preparing and processing customer quotations and orders Providing customers with regular updates on their orders Responding to customer queries by telephone and email Coordinating stock availability and delivery arrangements Liaising with suppliers, manufacturers and internal teams Monitoring orders through to completion Resolving queries and helping to ensure any issues are dealt with promptly Updating internal systems and maintaining accurate customer and order records Uploading and maintaining relevant documentation Providing general administrative and sales support to the wider team Ensuring every customer receives a professional and positive experience 👋 About You We're looking for someone who is organised, proactive and confident dealing with customers. You'll ideally have experience in a sales administration, customer service, order processing or general administration role. You'll also have: Excellent communication skills, both written and verbal Strong attention to detail and a high level of accuracy Confidence communicating with customers by phone and email The ability to manage multiple tasks and priorities Good IT skills and confidence learning new systems A proactive, solutions-focused approach The ability to work effectively as part of a busy team A genuine commitment to providing excellent customer service🌟 What Office Angels Offers You When you work with Office Angels, you'll benefit from: 28 days paid annual leave (accrued weekly) Exclusive discount vouchers for high-street brands Eye care vouchers Pension scheme optionsPlease note: Due to the volume of applications received, we are unable to provide individual feedback to all applicants. If your application is successful, a member of our team will be in touch. Reasonable adjustments are available throughout the recruitment process. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Front of House / Concierge / Customer Service ReceptionistLocation: Newcastle City Centre Salary: £13.45 per hour Hours: 24 hours per week (3 x 8-hour shifts) Working Pattern: Monday to Friday (rota basis) Contract: Temporary initially with the potential to become permanent About the RoleWe are recruiting for a professional, friendly and customer-focused Front of House / Concierge Receptionist to join a prestigious city-centre location in Newcastle. This is an excellent opportunity for an experienced customer-facing professional who enjoys creating a welcoming environment and delivering exceptional service to visitors, guests, tenants and clients. The successful candidate will be the first point of contact for the building and will play a key role in ensuring a positive experience for everyone entering the premises. The role is initially temporary but offers the opportunity to secure a permanent position for the right person. Key Responsibilities Providing a professional and welcoming reception service to visitors, tenants and guests. Acting as the first point of contact both in person, by telephone and via email. Managing visitor sign-in procedures and maintaining security protocols. Handling enquiries efficiently and directing visitors to the appropriate person or department. Supporting the smooth day-to-day operation of the building. Assisting with the organisation and coordination of events held within the building. Ensuring reception and communal areas remain clean, tidy, professional and presentable at all times. Carrying out light housekeeping and tidying duties to maintain an immaculate environment. Managing diaries, bookings, meeting rooms and visitor arrangements where required. Completing general administration and data entry tasks. Building positive relationships with tenants, visitors, contractors and colleagues. Providing exceptional customer service and resolving queries in a professional manner. Supporting colleagues with additional duties as required.Requirements Previous experience within a Front of House, Reception, Concierge, Customer Service or similar customer-facing role. Excellent communication and interpersonal skills. Strong customer service focus with a friendly, approachable and professional manner. Confident using Microsoft Office and computer systems. Strong organisational skills with the ability to multitask and prioritise workloads. Smart, professional and well-presented appearance. Ability to work independently and use initiative. Positive attitude with a willingness to support the wider team. Happy to assist with light cleaning and tidying duties to maintain high standards throughout the building. Flexible and willing to support events and building activities when required.Desirable Experience Previous experience within property, residential buildings, serviced offices, hotels, hospitality, corporate reception, concierge or workspace environments. Experience supporting events, conferences or hospitality functions. Experience dealing with tenants, residents, guests or corporate clients.What We're Looking ForThe ideal candidate will be someone who takes pride in delivering outstanding customer service, enjoys interacting with people and understands the importance of creating a positive first impression. You will be professional, reliable, proactive and happy to go the extra mile to ensure the building operates smoothly and maintains the highest standards. £13.45 per hour 24 hours per week Newcastle City Centre Temporary to Permanent Opportunity To apply, call Helen on (phone number removed) or Email (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time

Recruitment Performance, Reporting and Planning Officer - Newcastle Upon Tyne - Benton Park View About the job \n Job summary \n \nDiscover a career in your hands at HMRC. Whether you‘re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it‘s really like to work at HMRC.\n \nVisit our YouTube channel to watch the full series and come and discover your potential.\n \nUnity Business Services Recruitment Team deliver recruitment campaigns on behalf of HMRC.\n \nOur vision is to use the most innovative and creative methods to reshape recruitment and reduce the time it takes to hire, to help HMRC deliver critical front-line services to the public.\n \nWe work with vacancy holders to deliver each stage of the recruitment process, and lead on an ambitious programme of work to transform recruitment on behalf of HMRC.\n \nWe are seeking a Recruitment Performance, Reporting and Planning Officer to support with the development of data processes, designed to enhance planning, reporting and delivery across all recruitment teams.\n Job description \n \nThis is a data-focused role within recruitment, requiring strong analytical skills and experience in reporting tools such as Power BI and Excel. The successful candidate will be expected to deliver high-quality recruitment reports and data insights to support strategic decision-making.\n \nYour expertise in data analysis and reporting will be essential as you work with recruitment teams to build their data capabilities. You‘ll work on multiple projects, maintain data accuracy, and provide insights which will be used to support senior leaders. Using tools like PowerBi, advanced Excel functions and automation, you‘ll be responsible for providing high-quality recruitment reporting to a range of stakeholders.\n \nThis will require:\n \nA data professional with proven experience in a similar role, designing new reporting metrics, analysing data and producing reports at varying rates of complexity\n \nUnderstanding the different recruitment processes across each team to make recommendations for data collation and reporting \n \nStrong collaboration skills and the ability to work to deadlines, maintaining and analysing recruitment data and ensuring accuracy\n \nExcellent organisational skills with the ability to be proactive and work independently to ensure outputs are delivered as required\n \nThe role will also encompass ad-hoc data and regular reporting tasks related to UBS recruitment and related projects. \n \nThe role requires someone who is confident working with data, enjoys problem-solving, and can translate complex information into clear, actionable insights.\n Person specification \n \nRoles and responsibilities may include but not be limited to: \n \nProviding direct support to the HO Recruitment Reporting & Planning Manager, including the implementation of new ways of collating, storing and analysing data.\n \nDelivering complex reporting and analysis, accurately and to deadline.\n \nResponding to stakeholders requests for data, understanding and clarifying their requirements and finding the most relevant data sources and formats. \n \nSupporting continuous improvement by identifying opportunities to streamline reporting processes and enhance data quality. \n \nSharing knowledge to support recruitment teams in their use of data and the importance of maintaining accurate records.\n Essential Criteria: \n \nProven experience in data analysis, insight generation and reporting across varied datasets. \n \nExperience of building and maintaining Power BI dashboards to support operational and strategic decision-making. \n \nStrong written, analytical, numerical and problem-solving skills, with the ability to identify and implement solutions to meet a brief.\n \nProficiency in Microsoft Excel, including advanced formulas, pivot tables and data transformation tools. \n \nExperience of producing, analysing and reporting on recruitment or HR data\n \nAbility to independently manage workload, prioritise effectively, and take ownership of delivery. \n \nStrong decision-making skills to evaluate and respond to data and reporting requests. \n \nExcellent stakeholder engagement and customer service skills, with the ability to build strong working relationships.\n Desirable Criteria: \n \nExperience of recruitment processes.\n \nUnderstanding of data governance, data quality principles, or mailbox/data management practices.\n Further Location Information \n \nPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)‘ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.\n Office closures \n \nFor more information on where you might be working, review this information on our locations.\n \nIf your location preference is for one of the following sites, it‘s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.\n \nThese sites are:\n \n\n • Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle\n\n \nYou will be given more information about what this means at the job offer stage. \n Behaviours \n \nWe‘ll assess you against these behaviours during the selection process:\n \n\n • Making Effective Decisions\n\n Technical skills \n \nWe‘ll assess you against these technical skills during the selection process:\n \n\n • In no more than 250 words, describe a data project that you led on, detailing all of the steps you took to produce a successful and accurate outcome. Please focus on your own personal contribution and any tools, techniques, or approaches you used.\n\n Benefits \n \nAlongside your salary of 31,096, HM Revenue and Customs contributes 9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).\n \nHMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.\n \nWe offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.\n \n\n • Pension - We make contributions to our colleagues‘ Alpha pension equal to at least 28.97% of their salary.\n, • Family friendly policies.\n, • Personal support.\n, • Coaching and development.\n\n \nTo find out more about HMRC benefits and find out what it‘s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service\n Things you need to know \n Artificial intelligence \n \nArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.\n Selection process details \n \nThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.\n How to Apply \n \nAfter submission of the first stage of your application, you will be invited to complete a Civil Service Numerical Test If you successfully pass the test, you will be invited to complete the final stage of the application.\n \nPlease complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 4 September 2026 at 23:55. \n \nIf you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.\n \nPlease ensure you allow sufficient time to complete and submit the final stage of your application after submitting your online test. The deadline for both the test and the application is 4 September 2026 at 23:55.\n \nPlease be aware that the Online Tests on this campaign will not be accessible during the hours of Sunday August 23rd 2026 4pm - 7pm UK, and Sunday August 30th 2026 4pm - Midnight UK. \n \nPlease do not attempt to launch the test during those times, as you may experience technical issues and we may not be able to assist you before the closing date and time.\n \nAs part of the application process, you will be asked to provide the following:\n \n\n • A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert.\n, • In no more than 250 words, describe a data project that you led on, detailing all of the steps you took to produce a successful and accurate outcome. \n Please focus on your own personal contribution and any tools, techniques, or approaches you used.\n\n \nPlease complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview.\n \nFurther details around what this will entail are listed on the application form.\n Sift \n \nIn the event of a large number of applications being received, an initial sift may be held on your Personal Statement.\n \nAt full sift your Personal Statement and Technical Statement will be assessed, with the successful candidates being invited to interview.\n \nWe may also raise the score required at any stage of the process if we receive a high number of applications.\n Interview \n \nDuring the panel interview, your experience will be assessed, you will be asked questions based on the behaviour listed below to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.\n \nBehaviour:\n \n\n • Making Effective Decisions\n\n \nThis is an example of a strengths-based question:\n \n‘It is often said that the customer‘s needs should come first. To what extent do you agree or disagree with this statement?‘\n \nThere is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.\n \nInterviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.\n Eligibility \n \nPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - ‘Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date)‘. \n \nTo check that you are eligible to apply for this role, please review the eligibility information before submitting your application.\n \nExceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.\n Sponsorship \n \nWe have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.\n The HMRC app can help you with your application \n \nThe HMRC app can provide you with your past 5 years‘ employment history, making the process of filling in your application quicker and easier.\n \nIf successful in your application, you will need your National Insurance number for the onboarding process.\n \nDownload the HMRC app now and save your National Insurance number to your digital phone wallet.\n How to download the HMRC app and sign up for an account \n \nDownload the free HMRC app from the App Store or Google Play store. \n \nIf you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.\n \nYou‘ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.\n \nYou can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.\n Reserve List \n \nA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we‘ll let you know via your Civil Service Jobs account.\n Merit List \n \nAfter interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.\n Criminal Record Check \n \nApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.\n Hybrid working at H

ASAP START* MUST have a DBS I am recruiting for a temporary Student Information Officer to join a well established Educational organisation based in Manchester. This fast paced and exciting organisation is looking for someone with excellent written and verbal communication skills and a good customer service background. Starting ASAP for 4-6 weeks Full and part time available Full time 35 hours a week 9-5 Part time 17.5 hours a week Responsibilities include: Administer the induction and enrolment process for all students Receiving and recording eligibility documents Administer the process for students who intermit, transfer and withdraw from the course Administer the student attendance recording system ensuring that student attendance, absences and class swaps are recorded accurately and the information held is up to date Provide administrative support to the Learning Support tutors Ensure sufficient stocks of stationery - ordering and replenishing stocks as necessary Providing an up to date service to students looking for accommodation Keep up-to-date files of all paperwork Input and keep records relating to overtime payments for teaching staff, invigilators and visiting lecturers on a monthly basis Please call the office on (phone number removed) or email (url removed) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Mobile Generator Engineer - North East | £40,000 - £45,000 Package | Overtime + Benefits + Progression Field-based Mobile Generator Engineer role across the North East with a growing engineering business offering excellent earnings, overtime and career progression. The Company: An established engineering business specialising in critical power solutions is expanding its service team due to continued growth. Supporting customers across a variety of sectors, the company has built a reputation for delivering dependable engineering support and investing in its people. This is an excellent opportunity for a Mobile Generator Engineer to join a stable business offering long-term career development and varied work. Key Benefits: £40,000 - £45,000 package. Regular paid overtime to boost your earnings. Additional income through a call-out rota. 25 days' holiday plus bank holidays. Pension scheme. Healthcare scheme. Ongoing technical training and career development. Secure, long-term employment with a growing organisation. About the Role: As a Mobile Generator Engineer, you'll travel across the North East carrying out planned maintenance, inspections, fault diagnosis and repairs on standby power equipment. You'll work independently, ensuring customers receive a professional and reliable service while maintaining high engineering standards. No two days are the same, with a varied workload that includes preventative maintenance, reactive breakdowns and supporting wider engineering projects when required. About You: The ideal Mobile Generator Engineer will have previous experience working on diesel-powered equipment or standby power systems, together with a recognised Mechanical or Electrical engineering qualification. You'll enjoy working in a customer-facing environment, be confident solving technical problems and be happy travelling throughout the North East. A full UK driving licence is essential. To be successful in this role, you may have worked as a: Generator Service Engineer, Diesel Generator Engineer, Mobile Generator Engineer, Field Service Engineer. Generator Maintenance Engineer, Power Generation Engineer, Generator Technician, Standby Power Engineer, Mechanical Service Engineer, Electrical Service Engineer, Diesel Engine Engineer Next Steps: If you're an experienced Mobile Generator Engineer looking for a new challenge with a growing engineering business, excellent earning potential and genuine career progression, we'd love to hear from you. Apply today for immediate consideration or contact Georgina on (phone number removed) or

Benefits and Rewards on offer; Remote working after training/probation Great work/life balance Bonus Scheme Permanent contract You will be working for a prestigious company Continuous training and development The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for a Romanian, Lithuanian & English Speaker to join their customer services team on a full time, permanent basis. The role is based on site for the training period and after successful probation you will be offered the opportunity to work from home! The client is open to applicants that have any kind of customer service experience such as Contact Centre, Retail, Hospitality etc. You must be completely fluent in Speaking, Reading and Writing in both Russian and English. This is a brand new and exciting role which will offer you the opportunity to utilise your language skills. If you feel you have the relevant skills and experience, then please apply for an immediate response. The Role you will be doing; Answering inbound calls in Romanian, Lithuanian and English Making outbound calls to clients. Providing updates and information when required. Use of inhouse system maintaining accurate and detailed records Providing an efficient service to clients in a professional and courteous manner. Always maintaining strict confidentiality and compliance guidelines. Able to work between 9am – 7pm on a rota basis. About You; Fluent/Native/Professional Level of Romanian, Lithuanian and English are essential Previous customer service experience in any kind of sector is welcomed such as Contact Centre, Hospitality, Retail etc, is preferred, though not essential and full training is provided. Strong communication skills. IT literate Confident on speaking with clients over the phone. Team Player and a positive attitude Punctual and reliable

Westray Recruitment Group is delighted to be recruiting for a Credit Control Administrator on behalf of a well-established and highly respected North East business. This is an excellent opportunity to join a successful organisation that prides itself on delivering exceptional service to its customers while providing a supportive and collaborative working environment for its employees. What's in it for you Temporary/ Ongoing position Pay £13.85/hour Monday to Friday working hours 9am-5pm Based in Team Valley – great transport opportunities On-site parking Supportive and friendly team environment Opportunity to develop your skills within a busy finance function The Business Our client is a leading distributor operating across the North East and beyond, supplying a diverse customer base with high-quality products and exceptional service. With decades of success behind them, they have built a strong reputation for reliability, customer focus, and investing in their people. Due to continued growth, they are looking to strengthen their Accounts team with the appointment of an organised and detail-focused Credit Control Administrator. The Role As a Credit Control Administrator, you will play a key role in supporting the day-to-day operations of the Accounts function, ensuring customer payments are processed accurately and account records are maintained to the highest standard. Key responsibilities will include: Managing daily cash office activities, including cash handling and reconciliation Processing customer payments including cash, cheques, direct debits, debit cards and credit cards Accurately posting and allocating payments to customer accounts Investigating and resolving unallocated payments in a timely manner Opening new customer accounts and maintaining existing account information Preparing and issuing direct debit documentation, trade references and customer account packs Producing reports and supporting the wider sales and management teams with account information Managing customer account queries via telephone and email Processing customer credit notes and account adjustments Taking customer card payments and resolving payment-related issues Liaising with customers, drivers, sales teams and operational departments to resolve account queries Supporting credit control activities and providing cover when required Maintaining accurate records and ensuring compliance with company procedures and financial processes Providing general administrative support to the Accounts department The Person To be successful in this role, you will possess: Previous experience within a finance, accounts, credit control or financial administration role Strong administrative and organisational skills with excellent attention to detail Experience processing payments and maintaining accurate financial records Excellent communication skills, both written and verbal A professional and customer-focused approach Strong problem-solving abilities and the confidence to investigate and resolve account queries Good working knowledge of Microsoft Office applications, particularly Excel The ability to manage multiple priorities and work to deadlines A proactive and flexible approach to work The ability to work independently as well as part of a team A confident and professional telephone manner Previous experience within a credit control environment would be highly advantageous, although candidates with strong accounts administration experience will also be considered. To Apply For more information or to apply for this opportunity, please send your CV to (url removed) or contact Our team on (phone number removed) for a confidential discussion. Westray Recruitment Group is acting as an employment agency in relation to this vacancy

Trainee Recruitment Consultant - Engineering, Manufacturing & Industrial Newcastle | £25,500 + Bonus | Hybrid Working | Permanent Start Your Career in Recruitment with Kinetic Are you ambitious, confident with people and looking for a career where your progression and earning potential can grow with your performance? Kinetic Recruitment has been recruiting within Engineering, Manufacturing and Industrial markets for over 40 years, and we're looking for a Trainee Recruitment Consultant to join our established North-East team in Newcastle. You don't need previous recruitment experience, as we'll provide a structured training and development programme. However, if you already have some recruitment or resourcing experience and are ready to take the next step towards becoming a Recruitment Consultant, we'd be particularly interested in hearing from you. You'll start by learning recruitment from the candidate side of the business, working alongside experienced Consultants and supporting a stable, long-term client base across the North-East. As your knowledge and confidence develop, you'll gradually move into client relationships, account management and business development, with the aim of becoming a fully-fledged 360 Recruitment Consultant managing your own clients, candidates and recruitment desk. Your Training & Development We don't expect you to arrive knowing how to be a Recruitment Consultant - that's what we'll teach you. Your development will combine practical, on-the-job training from experienced recruiters with a structured training programme delivered in conjunction with the Level 3 Recruiter Apprenticeship programme. You'll learn how to: Find, attract and engage candidates Interview and assess candidates effectively Match candidates to temporary and permanent vacancies Build and manage candidate relationships Understand our Engineering, Manufacturing and Industrial markets Understand our clients, their businesses and recruitment requirements Develop commercial awareness and understand recruitment margins Build confidence communicating with clients Conduct business development and sales activity Develop new and existing client relationships Negotiate rates and terms Manage vacancies from initial instruction through to successful placement Ultimately build and manage your own recruitment desk You'll have experienced people around you throughout that journey, helping you develop both your recruitment knowledge and commercial skills. What You'll Be Doing Initially Your first stage will focus predominantly on candidate recruitment and resourcing, giving you a strong grounding in the fundamentals of recruitment. You'll: Search for candidates using job boards, our database, referrals and social media Speak with and interview prospective candidates Build candidate pipelines for regularly recruited skills Match candidates to temporary and permanent vacancies Develop relationships with candidates and temporary workers Support experienced Consultants in filling vacancies for established clients Learn about our clients, their sites and the people they recruit Maintain accurate candidate records and compliance information As you develop, you'll take on increasing responsibility for client communication and commercial activity as you work towards managing your own recruitment desk. Who Are We Looking For? We're more interested in your potential, attitude and ambition than your current job title. You may already be working as a Recruitment Resourcer and feel ready to develop the client-facing and commercial skills required to become a Consultant. Alternatively, you could be a graduate or college leaver looking for your first commercial career, or already working in customer service, sales, hospitality, retail, account management or another people-focused environment. We'd particularly like to meet someone who is: Confident communicating with different types of people Naturally curious and comfortable asking questions Organised and able to manage competing priorities Commercially minded Proactive and prepared to take the initiative Resilient and able to deal positively with setbacks Motivated by achieving results Keen to learn and develop Comfortable working as part of a team You must hold a full driving licence and be able to drive, as you'll increasingly visit client sites as your role develops. Salary, Bonus & Working Arrangements Starting salary £25,500 Bonus opportunity as you develop within the role Newcastle based Hybrid working available, with a minimum of 3 days per week in the office Normal working hours of 8.30am-5.00pm, with flexibility available Full driving licence required Laptop and mobile phone provided Free onsite parking Benefits We want people to build a long-term career with Kinetic, so our benefits develop with your service. From joining: 25 days' holiday plus bank holidays An additional day off for your birthday Team and company social events Access to training and development relevant to your role After 3 months: Auto-enrolment into our pension scheme - currently 5% employee contribution and 3% from Kinetic Following successful completion of your 6-month probation: You become a member of the Kinetic Employee Ownership Trust (EOT) - when Kinetic is successful and meets its company targets, one third of net profits are distributed equally amongst all Employee Owners in April each year £200 annual Personal Development & Well-being Allowance, which can be used towards hobbies and interests outside of work After 12 months: Private Health Scheme (taxable benefit; personal contribution may be required) Enhanced Company Pension Scheme - Kinetic contributes 6% when you contribute 3%, together with access to financial advisers Option to join the Bupa Healthcare Cash Plan, helping towards costs such as optical and dental treatment *Death in Service / Life Assurance Why Kinetic? You'll be joining an experienced North-East team with a stable, long-term client base and strong relationships across the region, backed by more than 40 years of recruitment experience. This is an opportunity to learn recruitment properly from the ground up, develop alongside experienced people and build towards running your own successful recruitment desk. Because Kinetic is Employee-Owned, following successful completion of your probation you'll also become an Employee Owner, giving you the opportunity to share in the success you help create. If you're ambitious, enjoy working with people and want to build a long-term career in recruitment, we'd love to hear from you. Kinetic plc is a Recruitment Consultancy with over 40 years' experience delivering staffing solutions to the engineering, manufacturing and technical industries. Kinetic plc treats all applications confidentially and reviews all submissions. Candidates who do not meet the specification may not be contacted; however, CVs may be retained for consideration against future opportunities

Job title: Customer Service Advisor (Parts) Job ID: (phone number removed) Location: Newcastle, UK Rate/Salary: £27,000 per year Benefits: Full training provided, Monday to Friday working, no on-call or out-of-hours requirement, opportunity to develop technical product knowledge. Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The job description below outlines the position of Customer Service Advisor (Parts). Typically, this person will be responsible for acting as the first point of contact for customers requiring spare parts across marine, industrial and workshop environments. The role involves managing customer enquiries from initial contact through to delivery, preparing quotations, liaising with suppliers and ensuring customers are kept updated throughout the process. This is a service-focused position rather than a sales role, with no sales targets. Previous engine knowledge is not required, with training provided to develop technical product knowledge over time. Duties and Responsibilities of the Customer Service Advisor (Parts) Act as the first point of contact for incoming parts enquiries by telephone, email and face-to-face. Acknowledge and respond to customer enquiries promptly. Gather information required to progress enquiries, including vessel, engine type, serial number, urgency and delivery requirements. Prepare and issue parts quotations. Follow up outstanding quotations and record outcomes. Liaise with suppliers regarding pricing, availability and lead times. Keep customers updated on quotes, orders, lead times and any delays. Manage customer enquiries and orders from initial enquiry through to delivery. Support service and workshop teams with parts requirements, including urgent breakdown requirements. Handle customer complaints, shortages and delivery issues. Maintain accurate records using Microsoft Dynamics 365 and Microsoft Business Central. Work confidently with Excel and CSV data for parts lists, pricing and order uploads. Develop knowledge of products, suppliers and customers through structured training and day-to-day exposure. Learn to use OEM portals, parts catalogues and technical references. Work closely with service, workshop and administration teams. Qualifications and Requirements for the Customer Service Advisor (Parts) Right to work in the UK. Previous customer service experience involving enquiries or orders from start to finish. Excellent communication skills and a professional telephone manner. Strong administration, organisation and time-management skills. Ability to manage multiple enquiries and orders while keeping track of outstanding actions. Good IT skills, including Microsoft Office and Excel. Comfortable learning and using ERP and CRM systems. Ability to manage a varied workload, including urgent customer requirements. Strong attention to detail and accuracy. Customer-focused, proactive and reliable approach. Willingness and ability to learn a technical product area. * Previous engine knowledge is not essential

Front of House / Concierge / Customer Services / Receptionist Location: Newcastle City Centre Salary: £13.45 per hour Hours: 24 hours per week (3 x 8-hour shifts) Working Pattern: Monday to Friday (rota basis) Contract: Temporary initially with the potential to become permanent About the RoleWe are recruiting for a professional, friendly and customer-focused Front of House / Concierge Receptionist to join a prestigious city-centre location in Newcastle. This is an excellent opportunity for an experienced customer-facing professional who enjoys creating a welcoming environment and delivering exceptional service to visitors, guests, tenants and clients. The successful candidate will be the first point of contact for the building and will play a key role in ensuring a positive experience for everyone entering the premises. The role is initially temporary but offers the opportunity to secure a permanent position for the right person. Key Responsibilities Providing a professional and welcoming reception service to visitors, tenants and guests. Acting as the first point of contact both in person, by telephone and via email. Managing visitor sign-in procedures and maintaining security protocols. Handling enquiries efficiently and directing visitors to the appropriate person or department. Supporting the smooth day-to-day operation of the building. Assisting with the organisation and coordination of events held within the building. Ensuring reception and communal areas remain clean, tidy, professional and presentable at all times. Carrying out light housekeeping and tidying duties to maintain an immaculate environment. Managing diaries, bookings, meeting rooms and visitor arrangements where required. Completing general administration and data entry tasks. Building positive relationships with tenants, visitors, contractors and colleagues. Providing exceptional customer service and resolving queries in a professional manner. Supporting colleagues with additional duties as required.Requirements Previous experience within a Front of House, Reception, Concierge, Customer Service or similar customer-facing role. Excellent communication and interpersonal skills. Strong customer service focus with a friendly, approachable and professional manner. Confident using Microsoft Office and computer systems. Strong organisational skills with the ability to multitask and prioritise workloads. Smart, professional and well-presented appearance. Ability to work independently and use initiative. Positive attitude with a willingness to support the wider team. Happy to assist with light cleaning and tidying duties to maintain high standards throughout the building. Flexible and willing to support events and building activities when required.Desirable Experience Previous experience within property, residential buildings, serviced offices, hotels, hospitality, corporate reception, concierge or workspace environments. Experience supporting events, conferences or hospitality functions. Experience dealing with tenants, residents, guests or corporate clients.What We're Looking ForThe ideal candidate will be someone who takes pride in delivering outstanding customer service, enjoys interacting with people and understands the importance of creating a positive first impression. You will be professional, reliable, proactive and happy to go the extra mile to ensure the building operates smoothly and maintains the highest standards. £13.45 per hour 24 hours per week Newcastle City Centre Temporary to Permanent Opportunity To apply, call Helen on (phone number removed) or Email (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time

Order & Delivery Administrator Gateshead (Team Valley) | Office Based | Temp to Perm | Immediate Start Are you an organised administrator who enjoys keeping things running smoothly and managing multiple tasks at once? We're recruiting for an Order & Delivery Administrator to join a busy and supportive team in Gateshead. In this role, you'll coordinate deliveries, manage order information, update internal systems and liaise with customers, suppliers and colleagues by phone and email to ensure everything progresses efficiently. This is an excellent opportunity for an experienced administrator who thrives in a fast-paced environment, has great attention to detail and enjoys being at the heart of the operation. What's in it for you? Starting salary of £25,350, rising to £26,810 (inclusive of bonus) upon securing a permanent position Temp-to-perm opportunity Immediate start available Monday to Friday, 8:30am to 5:00pm (37.5 hours per week) Free on-site parking Full training provided Career development opportunities Supportive team environment with regular socials, celebrations and great on-site facilities The Role You'll work closely with customers, suppliers and internal teams to ensure customer orders are processed accurately and delivered on time. Key Responsibilities Preparing customer quotations and processing orders Keeping customers updated throughout the order process Coordinating stock availability and delivery arrangements Liaising with suppliers, manufacturers and internal departments Uploading and maintaining accurate documentationAbout You We're looking for someone who: Has previous administration, customer service or order processing experience Is highly organised with strong attention to detail Enjoys building positive customer relationships Can manage multiple priorities effectively Takes a proactive, solutions-focused approach Enjoys working within a collaborative team environmentWhat Office Angels Offers You When you work with Office Angels, you'll benefit from: 28 days paid annual leave (accrued weekly) Exclusive discount vouchers for high-street brands Eye care vouchers Pension scheme options If you're looking for a varied administrative role with a great team and long-term prospects, we'd love to hear from you. Please note: Due to the volume of applications received, we are unable to provide individual feedback to all applicants. If your application is successful, a member of our team will be in touch. Reasonable adjustments are available throughout the recruitment process. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Customer Service Administrator |Team Valley| Office Based | Temp to Perm | Are you an organised and customer-focused administrator who enjoys helping people and building positive relationships? We're recruiting for a Customer Service Administrator to join a friendly and supportive team within a well-established business based in Gateshead. You'll work closely with customers, suppliers and colleagues across the business, making every day different and giving you the opportunity to develop valuable customer service and administration skills in a busy and rewarding environment. What's in it for you? £25,350 starting salary, rising to £26,810 inclusive of bonus upon securing a permanent position Temp-to-perm opportunity Immediate start available Monday to Friday, 8:30am to 5:00pm (37.5 hours per week), office based Free on-site parking Full training provided Friendly and supportive team environment Regular team socials and celebrations Great on-site facilities, including a tuck shop and a kettle that's always on! What You'll Enjoy A varied role combining customer service, administration and coordination The opportunity to build strong relationships with customers and colleagues A supportive team that will invest time in your training and development Taking ownership of customer enquiries and seeing tasks through to completion Exposure to multiple areas of the business The opportunity to secure a permanent position and build your career with a growing company Why Join? You'll be joining a supportive team where people genuinely look after each other. There's a friendly atmosphere, plenty of support and a real team spirit, with a tuck shop and regular team socials and celebrations. It's a workplace where everyone pitches in, supports one another and celebrates each other's successes. You'll gain experience across customer service, administration and order coordination while developing transferable skills that will support your long-term career progression. About the Role As a Customer Service Administrator, you'll play a key role in delivering an excellent customer experience, ensuring enquiries are handled efficiently, orders are processed accurately and customers remain informed throughout their journey. Your responsibilities will include: Responding to customer enquiries via telephone and email Providing customers with updates regarding their orders and deliveries Processing customer orders accurately and efficiently Managing customer records and updating internal systems Liaising with suppliers, manufacturers and internal teams to ensure smooth service delivery Resolving customer queries and escalating issues where appropriate Monitoring orders and helping to ensure deadlines are met Uploading and maintaining customer documentation Supporting the wider team with general administration duties Building positive relationships with customers through excellent service Ensuring every customer receives a professional, friendly and helpful experienceAbout You We're looking for someone who enjoys helping customers, takes pride in delivering a high level of service and can stay organised in a busy environment. You may have gained your experience in customer service, administration, retail, hospitality, contact centre or office-based roles and be looking for an opportunity to build your career within a supportive business. You'll also have: Excellent communication skills, both written and verbal Strong attention to detail and a high level of accuracy Confidence communicating with customers by phone and email Good IT skills and confidence learning new systems The ability to work effectively as part of a busy team A genuine commitment to providing outstanding customer service Ready for Your Next Opportunity? We're looking to interview and start someone as soon as possible., so please apply if you are available immediately or have a short 1 week notice period.If you're looking for a role where you can build your administration and customer service career within a friendly, supportive and growing business, we'd love to hear from you. What Office Angels Offers You When you work with Office Angels, you'll benefit from: 28 days paid annual leave (accrued weekly) Exclusive discount vouchers for high-street brands Eye care vouchers Pension scheme optionsDue to the high volume of applications, individual feedback may not be provided, but all applications will be considered carefully. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Fire and Security Engineer Newcastle and Surrounding areas £35k-£42k depending on experience Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • CCTV Service Experience ) • Fire Knowledge (Advanced, kentech and morley would be useful) • Strong Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving license This company is a well-established organisation in the Fire and Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous Annual Leave If you are looking for a new challenge and want to work for a forward thinking leading company Who will continue to expand and develop. Please contact George on the listed number (phone number removed) or ideally e-mail with a copy of your current CV

We are currently recruiting for an experienced Mobile Forklift Engineer to join a well-established and growing material handling business to cover the North East. This is an excellent opportunity for a skilled engineer looking to work with a wide range of forklift trucks and warehouse equipment while benefiting from a competitive package and excellent career progression opportunities. The Role As a Mobile Forklift Engineer, you will be responsible for servicing, maintaining and repairing a variety of forklift trucks and material handling equipment at customer sites. You will diagnose faults, carry out planned maintenance and ensure equipment is operating safely and efficiently. This is a field-based position covering a local territory in the North East, allowing you to build strong customer relationships while working independently. Key Responsibilities Service, maintain and repair forklift trucks and material handling equipment. Diagnose and rectify mechanical, hydraulic and electrical faults. Carry out planned preventative maintenance (PPM). Attend breakdowns and provide timely repairs. Complete service documentation accurately. Maintain high levels of customer service. Ensure all work is completed in line with health and safety requirements. Manage van stock and company equipment effectively.Requirements Previous experience as a Forklift Engineer Strong mechanical, hydraulic and electrical fault-finding skills. Experience working independently in a field-based role. Full UK Driving Licence. Strong customer-facing and communication skills. Relevant engineering qualifications would be advantageous but are not essential.Package Competitive Basic Salary Paid Overtime Company Van Mobile Phone & Tablet Pension Scheme Ongoing Manufacturer Training Career Development Opportunities Holiday AllowanceIf you're a motivated engineer looking for your next challenge within a growing and supportive business, we'd love to hear from you. Apply today with your CV for immediate consideration. (url removed)

Field Service Engineer – Industry leading OEM – Tyne & Wear / Northumberland / Cumbria – Salary: £34,500 - £47,500 + Expenses + overtime = OTE = £45k -£55k ++ company van, tablet, mobile phone, 24 days holiday rising with service + bank, company pension scheme, life assurance and full workwear and ongoing training. Are you ready to work on complex, fully automated systems that meet stringent environmental regulations? If gaining Gas Safe qualifications excites you, then keep reading. What’s on offer. Competitive basic salary, tax free daily allowances and endless overtime if you want it Paid door to door Comprehensive and ongoing training from day one where you will gain your Gas Safe qualifications and shadow one of many long serving Engineers. A business with a performance-based culture As Field Service Engineer you will be based from home and carry out planned preventative maintenance, service and fault diagnosis and repairs on customer sites throughout Tyne & Wear, Northumberland and Cumbria and further afield when required. You will be qualified to NVQ level 3 or equivalent within Electrical Engineering; be multi-skilled with previous experience within a maintenance engineering or field service role, working on electro-mechanical equipment, machinery or systems including experience or knowledge of pumps, motors, inverters, compressors, power supplies, instrumentation, HMI’s / SCADA, PLC’s. Individuals with a Royal Navy background who can demonstrate experience of working on a variety of electro-mechanical based plant considered. While this is a well-established global business, their priority is their people and treat them as individuals and offer genuine career development opportunities. If you have experience as a Field Service or Maintenance Engineer and are interested in working for an economic proof business, then we want to tell you more

CP20247 Mobile Forklift Engineer Newcastle £35,000 - £40,000 Join a trusted, family‑run force in the material‑handling world, a business with decades of expertise, nationwide reach, and a reputation for quality service that keeps operations moving. If you're a skilled engineer who wants independence, stability and a role where your work genuinely matters, this is it. What You'll Do Mobile servicing & repairs - diagnose, maintain and repair a wide range of forklifts and material‑handling equipment. Customer support - deliver confident, friendly, on‑site service that builds trust and repeat business. Technical excellence - keep equipment safe, compliant and performing at its best. Qualifications Needed NVQ Level 2 or 3 in Plant, Engineering, HGV, Agricultural or similar OR strong, proven experience working on forklifts, plant or heavy equipment Solid diagnostics ability (electrical, hydraulic, mechanical) Full UK driving licence Confident working independently on customer sites What You Get £35,000-£40,000 DOE 8:00-16:30 working hours Overtime Fully equipped company van Backing from a highly trained technical team Long‑term stability with a growing, ambitious employer Real progression as the company continues to scale Why This Role Matters You're the expert customers rely on when downtime isn't an option. You keep businesses moving. You deliver the service that sets this company apart. If you want a role with independence, respect and long‑term security, step in. INDCP If you would like to know more about this position, then please forward your CV to (url removed) immediately. If you would like to discuss this position, please call (phone number removed) and ask to speak to Chloe. Please note Alecto Recruitment are acting as an employment business in relation to this vacancy. This role is ideal for experienced Mobile Forklift Engineers or Field Service Engineers with strong skills in forklift maintenance, forklift repair, material handling equipment, plant machinery, HGV or agricultural engineering, hydraulic systems, electrical diagnostics, and mechanical fault‑finding. Candidates searching for engineer jobs with a company van, £35,000-£40,000 engineering roles, day‑shift engineering, independent field roles, or NVQ Level 2/3 engineering positions will naturally find this vacancy. Additional high‑value keywords include counterbalance, reach trucks, diesel forklifts, LPG forklifts, electric forklifts, service technician, breakdown engineer, and UK‑wide material handling careers

Customer Service Representatives - Call Centre Environment Newcastle £rate per hour dependent on relevant experience Start date: End September Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term. The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills. You will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems. Working hours are on a shift basis and between 8am and 8pm, Monday to Friday and between 9am and 6pm on weekends. The team usually work to a 6-8 week shift rotation so that you can plan around shifts with plenty of notice. Comprehensive training will be given. Our client is looking for applicants with customer service experience, ideally in a contact centre and ideally with banking or financial services experience. For a chance to work with an organisation with a standout reputation, apply today

Role Overview We are seeking an experienced and motivated Fire Alarm Engineer to carry out the installation, servicing, maintenance, and fault-finding of fire alarm systems across the North West. The role involves working across commercial, industrial, and residential sites, ensuring all systems comply with current regulations and standards. Key Responsibilities Install and maintain fire alarm systems in line with BS 5839 standards Service and maintain existing fire alarm systems Diagnose faults and carry out effective repairs Complete accurate service reports, certificates, and documentation Liaise professionally with clients, site managers, and other engineers Ensure all work is completed safely and in compliance with health & safety regulations Participate in an on-call rota where required Manage tools, equipment, and company vehicle responsibly Systems Experience (Desirable) Conventional and addressable fire alarm systems Knowledge of manufacturers such as Gent, Apollo, Advanced, Notifier, C-Tec, or similar Basic understanding of emergency lighting (advantageous but not essential) Required Skills & Experience Proven experience as a Fire Alarm Engineer (installation and servicing) Good knowledge of fire alarm regulations and British Standards Strong fault-finding and problem-solving skills Ability to work independently and manage workload effectively Good communication and customer service skills IT literacy for reporting and documentation Qualifications Relevant fire alarm qualifications (e.g. FIA units) preferred ECS/CSCS card (or ability to obtain) Full UK driving licence (essential) What We Offer Competitive salary with overtime opportunities Company vehicle, fuel card, phone, and tools Ongoing training and professional development Supportive team environment * Opportunity for career progression

Nigel Wright are delighted to be supporting a growing and customer-focused organisation in the recruitment of a Customer Service Agent. This is an excellent opportunity to join a supportive team environment where delivering outstanding customer experiences is at the heart of everything they do. The Opportunity As a Customer Service Agent, you'll be the first point of contact for customers, helping to resolve enquiries, provide information and ensure a positive experience across multiple communication channels. You'll play a key role within a busy Customer Operations team, taking ownership of customer queries and working collaboratively with colleagues to deliver excellent service. Key Responsibilities Handle customer enquiries via phone, email and live chat. Provide clear and accurate information regarding products and services. Resolve customer issues efficiently, escalating complex cases when required. Work closely with internal teams and external suppliers to resolve service-related queries. Maintain accurate customer records and update internal systems. Identify opportunities to promote additional products and services where appropriate. Manage your workload effectively to meet service and performance targets. Deliver a consistently high standard of customer care and professionalism. About You We're keen to speak with individuals who can demonstrate: Previous customer service or customer-facing experience. Excellent verbal and written communication skills. A positive, professional and customer-focused approach. Strong problem-solving abilities and attention to detail. The ability to thrive in a fast-paced environment. Confidence working both independently and as part of a team. Competent IT skills, including experience using computer-based systems. A resilient and adaptable approach when managing customer enquiries. What's on Offer? Competitive salary. 25 days annual leave plus bank holidays. Employer pension contribution. Healthcare plan. Employee Assistance Programme with 24-hour GP access. Group Income Protection. Ongoing training and development opportunities. Structured career progression pathways. A collaborative and supportive working environment. Regular company social events. Apply Now If you're passionate about providing exceptional customer service and are looking to join an organisation that genuinely invests in its people, we'd love to hear from you

About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Mercedes-Benz of Newcastle. As a Mercedes-Benz Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Mercedes-Benz Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

What’s in it for you Location: Based in Gateshead- local deliveries, with occasional opportunity to travel to Scotland Hours: Monday to Friday, 6:30am – 4:00pm Pay: £13.00 per hour Contract: Temporary to permanent position About the Role We are currently recruiting for a Van Driver to support with local furniture deliveries. This is a fantastic temporary to permanent opportunity for reliable, professional, and hardworking individuals who take pride in delivering excellent customer service. The role will mainly involve local deliveries to customers’ homes, with the occasional opportunity to drive to Scotland. This is not essential, but flexibility would be beneficial. Key Responsibilities Safely driving a delivery van to complete local customer deliveries Delivering furniture directly to customers’ homes Carrying out heavy lifting and manual handling of furniture items Providing a professional and friendly service when representing the client Ensuring goods are handled with care and delivered in excellent condition Working as part of a team to complete deliveries efficiently Following all health and safety procedures at all times Requirements Previous van driving experience is preferred In date driving license Must be physically fit and comfortable with heavy lifting A professional and customer-focused attitude Reliable, punctual, and hardworking Able to represent Barker and Stonehouse to a high standard Flexibility for occasional longer-distance deliveries would be advantageous What’s on Offer £13.00 per hour Monday to Friday working hours Temporary to permanent opportunity Local delivery work Opportunity to work with a well-known and reputable client How to Apply To apply, please submit your CV to (url removed) or contact us for more information on (phone number removed) option 1

Benefits and Rewards on offer; Remote working after training/probation Great work/life balance Bonus Scheme Permanent contract You will be working for a prestigious company Continuous training and development The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for a Russian & English Speaker to join their customer services team on a full time, permanent basis. The role is based on site for the training period and after successful probation you will be offered the opportunity to work from home! The client is open to applicants that have any kind of customer service experience such as Contact Centre, Retail, Hospitality etc. You must be completely fluent in Speaking, Reading and Writing in both Russian and English. This is a brand new and exciting role which will offer you the opportunity to utilise your language skills. If you feel you have the relevant skills and experience, then please apply for an immediate response. The Role you will be doing; Answering inbound calls in Russian and English Making outbound calls to clients. Providing updates and information when required. Use of inhouse system maintaining accurate and detailed records Providing an efficient service to clients in a professional and courteous manner. Always maintaining strict confidentiality and compliance guidelines. Able to work between 9am – 7pm on a rota basis. About You; Fluent/Native/Professional Level of Russian and English are essential Previous customer service experience in any kind of sector is welcomed such as Contact Centre, Hospitality, Retail etc, is preferred, though not essential and full training is provided. Strong communication skills. IT literate Confident on speaking with clients over the phone. Team Player and a positive attitude Punctual and reliable

Fire & Security Engineer £30,000 - £40,000 (OTE: £40,000 - £60,000) + Overtime + Travel Paid + Training + Excellent Company Benefits + Company Vehicle Homebased role covering Newcastle upon Tyne, Durham, Stockton-on-Tees and surrounding areas Are you a Field Service Engineer with experience servicing and maintaining Fire & Security systems, looking to join a well-established and growing company offering long-term career prospects, further technical training and excellent earning potential? On offer is the chance to join a stable business with over 40 years' experience in the electronic security industry, working across a varied regional patch with overtime, paid travel, a company vehicle and no overnight stays. This company specialises in the maintenance, repair and installation of intruder alarms, CCTV, access control and fire alarm systems across commercial, industrial and domestic sites. Due to continued growth, they are now looking for a Field Service Engineer to support their expanding customer base across the North East, including Newcastle upon Tyne, Durham, Stockton-on-Tees and surrounding areas. In this role you will carry out routine maintenance, servicing, fault-finding and repair across a wide range of fire and security systems. You will complete accurate service records using PDA systems, deliver excellent customer service and work in line with relevant industry standards and security screening requirements. This role would suit an experienced Fire & Security Service Engineer looking for a Monday to Friday field-based role with strong earning potential, specialist training and long-term progression within a growing business. The Role Routine maintenance, servicing, fault-finding and repair of intruder alarms, CCTV, access control and fire alarm systems Field-based role covering commercial, industrial and domestic sites across Newcastle upon Tyne, Durham, Stockton-on-Tees and surrounding areas Overtime, paid travel, company vehicle, laptop/PDA and specialist tools provided The Person Experience servicing and maintaining fire and security systems Confident working on intruder alarms, CCTV, access control and fire alarm systems Full UK driving licence essential Service, Field, Engineer, Fire, Security, CCTV, Intruder Alarm, Access Control, Fire Alarm, North Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Josh Cooper at Rise Technical Recruitment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

We're hiring a qualified Joiner, offering a company van and consistent work within your Community. Places for People is one of the UK's largest housing providers and is proud to be recognised as one of the UK's Top 50 Best Workplaces. We are committed to creating inclusive Communities and improving Customers' lives. You'll be working locally, making a real difference to People's homes and the neighbourhoods we operate in. What you'll get • Use of a company van with fuel card, • 35 days annual leave (including bank holidays) with options to buy and sell leave, • Overtime opportunities available, • Core working hours of 08:00-16:30 Monday-Friday, • Tools, uniform, iPad, mobile phone and PPE provided, • Pension with matched contributions up to 7%, • Permanent, secure employment, • Consistent workload within your dedicated area, • A bonus scheme for all Colleagues at up to 2%, • Death in Service benefit, • Sick pay What you'll be doing • Carrying out joinery installations and repairs within domestic properties, • Completing work such as doors, kitchens, flooring and internal fittings, • Working to specifications, reports, and agreed standards, • Protecting Customers' homes and belongings while completing work, • Collaborating with supervisors, schedulers and wider teams to meet deadlines, • Recording work activity and completing required documentation, • Supporting apprentices and contributing to team performance and KPIs What your day looks like • A structured schedule covering repairs and maintenance work, • Travelling between jobs in your company van, • Working independently or with a team of other tradespeople, • Engaging directly with Customers in their homes, • Completing work efficiently while maintaining quality and compliance standards Where you'll work You will be working across: • Occupied homes, • Empty (void) properties, • A range of domestic properties within your local area, • Environments involving vulnerable Customers Essential Criteria (you need to meet all of these to be shortlisted) • NVQ Level 2 or equivalent in Joinery, • Experience working as a Joiner, ideally within social housing or domestic properties, • Full UK driving licence, • Due to the area this patch covers, you will need to be based within the advertised postcode Nice to have (not essential) • Experience working across multiple trades, • IT literacy or willingness to learn digital systems Our hiring process We're moving quickly and aim to interview as soon as possible for suitable candidates. If successful, when you join us you'll start an induction programme, which covers our systems, how we do things here and anything else you'll need to know. Important information This role will require a Basic DBS check You may be required to work across surrounding areas Ready to apply? If you want to support customers in your local community, this could be the right role for you. If you're looking for a stable role with consistent work, strong benefits, and the opportunity to make a real impact locally, we'd welcome your application. What`s next? If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team _ If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment. If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox. If you are a recruitment agency please note we operate a PSL and do not take cold calls. Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

We're hiring a qualified Electrician, offering a company van and consistent work within your Community. Places for People is one of the UK's largest housing providers and is proud to be recognised as one of the UK's Top 50 Best Workplaces. We are committed to creating inclusive Communities and improving Customers' lives. You'll be working locally, making a real difference to People's homes and the neighbourhoods we operate in. What you'll get • Use of a company van with fuel card, • 35 days annual leave (including bank holidays) with options to buy and sell leave, • Overtime opportunities available, • Core working hours of 08:00-16:30 Monday-Friday, • Tools, uniform, iPad, mobile phone and PPE provided, • Pension with matched contributions up to 7%, • Permanent, secure employment, • Consistent workload within your dedicated area, • A bonus scheme for all Colleagues at up to 2%, • Death in Service benefit, • Sick pay What you'll be doing • Carrying out electrical repairs, upgrades, and installations in domestic properties, • Completing work such as rewiring, fault finding, consumer unit upgrades, and emergency lighting, • Conducting inspections, testing, and completing compliance certifications, • Working to specifications and ensuring compliance with health and safety requirements, • Collaborating with supervisors, schedulers, and wider teams to meet deadlines, • Recording work activity and completing required documentation What your day looks like • A structured schedule covering repairs and maintenance work, • Travelling between jobs in your company van, • Working independently or with a team of other tradespeople, • Engaging directly with Customers in their homes, • Completing work efficiently while maintaining quality and compliance standards Where you'll work You will be working across: • Occupied homes, • Empty (void) properties, • A range of domestic properties within your local area, • Environments involving vulnerable Customers Essential Criteria (you need to meet all of these to be shortlisted) • NVQ, SVQ or City and Guilds Level 3 in Electrical Installation with AM2 and 18th Edition, • Experience working as an Electrician, ideally within social housing or domestic properties, • Full UK driving licence, • Due to the area this patch covers you will need to be based within the advertised postcode Nice to have (not essential) • Inspection and testing qualification such as City and Guilds 2391, • Experience working across multiple types of electrical work Our hiring process We're moving quickly and aim to interview as soon as possible for suitable candidates. If successful, when you join us you'll start an induction programme, which covers our systems, how we do things here and anything else you'll need to know. Important informationThis role will require a Basic DBS check You may be required to work across surrounding areas Ready to apply? If you want to support customers in your local community, this could be the right role for you. If you're looking for a stable role with consistent work, strong benefits, and the opportunity to make a real impact locally, we'd welcome your application. What`s next? If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team _ If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment. If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox. If you are a recruitment agency please note we operate a PSL and do not take cold calls. Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

We're hiring a qualified Plasterer, offering a company van and consistent work within your Community. Places for People is one of the UK's largest housing providers and is proud to be recognised as one of the UK's Top 50 Best Workplaces. We are committed to creating inclusive Communities and improving Customers' lives. You'll be working locally, making a real difference to People's homes and the neighbourhoods we operate in. What you'll get • Use of a company van with fuel card, • 35 days annual leave (including bank holidays) with options to buy and sell leave, • Overtime opportunities available, • Core working hours of 08:00-16:30 Monday-Friday, • Tools, uniform, iPad, mobile phone and PPE provided, • Pension with matched contributions up to 7%, • Permanent, secure employment, • Consistent workload within your dedicated area, • A bonus scheme for all Colleagues at up to 2%, • Death in Service benefit, • Sick pay What you'll be doing • Carrying out plastering repairs across domestic properties and communal areas, • Completing general plastering work in line with specifications and supervisor instructions, • Conducting pre and post inspections and recording outcomes, • Working to specifications and ensuring compliance with health and safety requirements, • Collaborating with supervisors, schedulers, and wider teams to meet deadlines, • Recording work activity and completing required documentation, • Supporting apprentices and contributing to team performance and KPIs What your day looks like • A structured schedule covering repairs and maintenance work, • Travelling between jobs in your company van, • Working independently or with a team of other tradespeople, • Engaging directly with Customers in their homes, • Completing work efficiently while maintaining quality and compliance standards Where you'll work You will be working across: • Occupied homes, • Empty (void) properties, • Communal areas within housing schemes, • Environments involving vulnerable Customers Essential Criteria (you need to meet all of these to be shortlisted) • NVQ Level 2 or City and Guilds in Plastering, • Experience working as a Plasterer, ideally within social housing or domestic properties, • Full UK driving licence, • Due to the area this patch covers, you will need to be based within the advertised postcode Nice to have (not essential) • Experience supervising or mentoring apprentices, • Additional Level 2 trade qualification Our hiring process We're moving quickly and aim to interview as soon as possible for suitable candidates. If successful, when you join us you'll start an induction programme, which covers our systems, how we do things here and anything else you'll need to know. Important information This role will require a Basic DBS check You may be required to work across surrounding areas Ready to apply? If you want to support customers in your local community, this could be the right role for you. If you're looking for a stable role with consistent work, strong benefits, and the opportunity to make a real impact locally, we'd welcome your application What`s next? If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team _ If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment. If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox. If you are a recruitment agency please note we operate a PSL and do not take cold calls. Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

You will: Build and maintain strong relationships with customers Deliver outstanding customer service over the phone, by email and on the trade counter Advise customers on the best products and solutions for their requirements Prepare quotations, process orders and follow up on enquiries Represent

CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Fired Earth and ProTiler. We are looking for a dynamic and experienced Branch Manager to join our team. Role Overview: This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with team leadership, management, administration, and processes associated with a vibrant retail environment and associated stock and people management. Key Responsibilities: Lead, motivate, and manage your branch team to achieve sales targets and meet key performance indicators (KPIs). Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone. Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge. Required Qualifications: Proven experience in a retail management role, preferably within the interior design or home improvement sector. Strong leadership and team management skills. Excellent customer service and sales skills. Knowledge of interior design trends and products. Strong organisational and administrative skills. Preferred Skills: Experience with stock management and retail processes. Ability to work in a fast-paced environment. Strong communication and interpersonal skills. If you're outgoing, friendly, have a positive attitude and don't mind lifting a few heavy boxes of tiles, then you're just the person we want to talk to. With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals, you'll love working for CTD and we can't wait to hear from you. Due to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18. Click apply, today, our application process should only take you a few minutes if you have a CV ready to go and we'll be in touch ASAP to arrange your chat with the hiring manager.Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide. TPBN1_UKTJ

Dual Fuel Smart Meter Engineer for Ganymede Energy Ganymede Energy are looking to grow our smart home workforce and are seeking safety-focused Dual Fuel engineers to become a part of our growing business. With an industry leading operational support team combined with industry leading high-tech equipment, localised working regions, opportunities to upskill in the future to EV & PV so you can benefit from being an all-round smart home engineer, whilst working in partnership with our client who both share a clear and transparent vison as we move towards our goal of NET zero. We believe we are offering a great work life balance solution, whilst still being able to earn one of the best salaries within the industry with long term job security. Dual Fuel Engineer Overview: Basic Salary: £39,650 Bonus: £2,000 yearly bonus paid in December! Excellent work life balance: 40 hours per week, 8am – 4pm shifts. Food allowance card: £60 per month to buy your lunch on us! (£720 per year) Holiday: 31 days! Equipment: Brand New Van, Fuel Card, PPE, Tools, Equipment and Hand-Held Unit all provided About you Minimum Qualifications: CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma. You must have a minimum of 6 months experience as a dual fuel meter installer. You will need to have a passion for delivering good customer service. If you are interested in joining a growing business at an exciting time, you can apply directly below or send your CV to (url removed) or call me on (phone number removed) for a full job description. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Mobile Generator Engineer - North East | £40,000 - £45,000 Package | Overtime + Benefits + Progression Field-based Mobile Generator Engineer role across the North East with a growing engineering business offering excellent earnings, overtime and career progression. The Company: An established engineering business specialising in critical power solutions is expanding its service team due to continued growth. Supporting customers across a variety of sectors, the company has built a reputation for delivering dependable engineering support and investing in its people. This is an excellent opportunity for a Mobile Generator Engineer to join a stable business offering long-term career development and varied work. Key Benefits: £40,000 - £45,000 package. Regular paid overtime to boost your earnings. Additional income through a call-out rota. 25 days' holiday plus bank holidays. Pension scheme. Healthcare scheme. Ongoing technical training and career development. Secure, long-term employment with a growing organisation. About the Role: As a Mobile Generator Engineer, you'll travel across the North East carrying out planned maintenance, inspections, fault diagnosis and repairs on standby power equipment. You'll work independently, ensuring customers receive a professional and reliable service while maintaining high engineering standards. No two days are the same, with a varied workload that includes preventative maintenance, reactive breakdowns and supporting wider engineering projects when required. About You: The ideal Mobile Generator Engineer will have previous experience working on diesel-powered equipment or standby power systems, together with a recognised Mechanical or Electrical engineering qualification. You'll enjoy working in a customer-facing environment, be confident solving technical problems and be happy travelling throughout the North East. A full UK driving licence is essential. To be successful in this role, you may have worked as a: Generator Service Engineer, Diesel Generator Engineer, Mobile Generator Engineer, Field Service Engineer. Generator Maintenance Engineer, Power Generation Engineer, Generator Technician, Standby Power Engineer, Mechanical Service Engineer, Electrical Service Engineer, Diesel Engine Engineer Next Steps: If you're an experienced Mobile Generator Engineer looking for a new challenge with a growing engineering business, excellent earning potential and genuine career progression, we'd love to hear from you. Apply today for immediate consideration or contact Georgina on (phone number removed) or

Westray Recruitment Group is delighted to be recruiting for a Credit Control Administrator on behalf of a well-established and highly respected North East business. This is an excellent opportunity to join a successful organisation that prides itself on delivering exceptional service to its customers while providing a supportive and collaborative working environment for its employees. What's in it for you Temporary/ Ongoing position Pay £13.85/hour Monday to Friday working hours 9am-5pm Based in Team Valley – great transport opportunities On-site parking Supportive and friendly team environment Opportunity to develop your skills within a busy finance function The Business Our client is a leading distributor operating across the North East and beyond, supplying a diverse customer base with high-quality products and exceptional service. With decades of success behind them, they have built a strong reputation for reliability, customer focus, and investing in their people. Due to continued growth, they are looking to strengthen their Accounts team with the appointment of an organised and detail-focused Credit Control Administrator. The Role As a Credit Control Administrator, you will play a key role in supporting the day-to-day operations of the Accounts function, ensuring customer payments are processed accurately and account records are maintained to the highest standard. Key responsibilities will include: Managing daily cash office activities, including cash handling and reconciliation Processing customer payments including cash, cheques, direct debits, debit cards and credit cards Accurately posting and allocating payments to customer accounts Investigating and resolving unallocated payments in a timely manner Opening new customer accounts and maintaining existing account information Preparing and issuing direct debit documentation, trade references and customer account packs Producing reports and supporting the wider sales and management teams with account information Managing customer account queries via telephone and email Processing customer credit notes and account adjustments Taking customer card payments and resolving payment-related issues Liaising with customers, drivers, sales teams and operational departments to resolve account queries Supporting credit control activities and providing cover when required Maintaining accurate records and ensuring compliance with company procedures and financial processes Providing general administrative support to the Accounts department The Person To be successful in this role, you will possess: Previous experience within a finance, accounts, credit control or financial administration role Strong administrative and organisational skills with excellent attention to detail Experience processing payments and maintaining accurate financial records Excellent communication skills, both written and verbal A professional and customer-focused approach Strong problem-solving abilities and the confidence to investigate and resolve account queries Good working knowledge of Microsoft Office applications, particularly Excel The ability to manage multiple priorities and work to deadlines A proactive and flexible approach to work The ability to work independently as well as part of a team A confident and professional telephone manner Previous experience within a credit control environment would be highly advantageous, although candidates with strong accounts administration experience will also be considered. To Apply For more information or to apply for this opportunity, please send your CV to (url removed) or contact Our team on (phone number removed) for a confidential discussion. Westray Recruitment Group is acting as an employment agency in relation to this vacancy

Fire & Security Engineer £30,000 - £40,000 (OTE: £40,000 - £60,000) + Overtime + Travel Paid + Training + Excellent Company Benefits + Company Vehicle Homebased role covering Newcastle upon Tyne, Durham, Stockton-on-Tees and surrounding areas Are you a Field Service Engineer with experience servicing and maintaining Fire & Security systems, looking to join a well-established and growing company offering long-term career prospects, further technical training and excellent earning potential? On offer is the chance to join a stable business with over 40 years' experience in the electronic security industry, working across a varied regional patch with overtime, paid travel, a company vehicle and no overnight stays. This company specialises in the maintenance, repair and installation of intruder alarms, CCTV, access control and fire alarm systems across commercial, industrial and domestic sites. Due to continued growth, they are now looking for a Field Service Engineer to support their expanding customer base across the North East, including Newcastle upon Tyne, Durham, Stockton-on-Tees and surrounding areas. In this role you will carry out routine maintenance, servicing, fault-finding and repair across a wide range of fire and security systems. You will complete accurate service records using PDA systems, deliver excellent customer service and work in line with relevant industry standards and security screening requirements. This role would suit an experienced Fire & Security Service Engineer looking for a Monday to Friday field-based role with strong earning potential, specialist training and long-term progression within a growing business. The Role Routine maintenance, servicing, fault-finding and repair of intruder alarms, CCTV, access control and fire alarm systems Field-based role covering commercial, industrial and domestic sites across Newcastle upon Tyne, Durham, Stockton-on-Tees and surrounding areas Overtime, paid travel, company vehicle, laptop/PDA and specialist tools provided The Person Experience servicing and maintaining fire and security systems Confident working on intruder alarms, CCTV, access control and fire alarm systems Full UK driving licence essential Service, Field, Engineer, Fire, Security, CCTV, Intruder Alarm, Access Control, Fire Alarm, North Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Josh Cooper at Rise Technical Recruitment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

Benefits and Rewards on offer; • Remote working after training/probation, • Great work/life balance, • Bonus Scheme, • Permanent contract, • You will be working for a prestigious company, • Continuous training and development The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for a Romanian, Lithuanian & English Speaker to join their customer services team on a full time, permanent basis. The role is based on site for the training period and after successful probation you will be offered the opportunity to work from home! The client is open to applicants that have any kind of customer service experience such as Contact Centre, Retail, Hospitality etc. You must be completely fluent in Speaking, Reading and Writing in both Russian and English. This is a brand new and exciting role which will offer you the opportunity to utilise your language skills. If you feel you have the relevant skills and experience, then please apply for an immediate response. The Role you will be doing; • Answering inbound calls in Romanian, Lithuanian and English, • Making outbound calls to clients., • Providing updates and information when required., • Use of inhouse system maintaining accurate and detailed records, • Providing an efficient service to clients in a professional and courteous manner., • Always maintaining strict confidentiality and compliance guidelines., • Able to work between 9am – 7pm on a rota basis. About You; • Fluent/Native/Professional Level of Romanian, Lithuanian and English are essential, • Previous customer service experience in any kind of sector is welcomed such as Contact Centre, Hospitality, Retail etc, is preferred, though not essential and full training is provided., • Strong communication skills., • IT literate, • Confident on speaking with clients over the phone., • Team Player and a positive attitude, • Punctual and reliable

EV Charging Engineer Uniting what’s next in traffic. At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too. If we all thought the same, we would never think of anything new. That’s why we recruit great minds from all walks of life. We embrace diversity and create what’s right for the world by employing the people who live in it. At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation. Do you want to make a difference with the work you do? Join us as an EV Charging Engineer Yunex Traffic is the market leader in intelligent traffic solutions, and we have an award-winning history in the EV charging market. As pioneers in the industry, we are uniquely positioned to offer EV charging maintenance services to providers across the UK. With our recent success in securing commercial maintenance contracts for EV charging stations nationwide, we’re expanding our team. To support our growth, we’re looking for talented, electrically qualified Service Engineers to help continue driving our success. If you’re excited by the idea of shaping the future of electric vehicles and want to be part of an innovative team, keep reading! The Role As an Electric Vehicle Infrastructure Engineer, you’ll join our dynamic, field-based team. Your role will focus on the commissioning, maintenance, and support of fast, rapid, and ultra-rapid EV chargers. If you enjoy hands-on work, thrive in the field, and are dedicated to delivering top-quality results, we want to hear from you! Location: We’re hiring Engineers to cover Nationwide & Local contracts Responsibilities: Service, upgrade, and troubleshoot AC and DC EV chargers. Maintain a strong focus on safety at all times; this includes reporting of unsafe events, conditions and incidents, and by supporting business & customer led safety initiatives. Conduct electrical testing and periodic inspections of charging equipment and associated supplies. Ensure all work is completed safely, to a high standard, and on schedule. Communicate effectively with contractors and customers, both on-site and digitally. Manage and report your own vehicle Stock levels Analyse and process data to optimize contract performance. Handle emergency repairs and support out-of-hours work by being part of a regular standby call out rota. Complete product training and achieve National Highways Sector Scheme accreditation. Customer specific product training. This will include overseas travel. Support and work in other areas when required (this may involve staying away overnight from time to time) Assist from time-to-time engineers working of traffic signals & associated equipment. Qualifications & Experience: Essential Experience working with low and medium voltage electrical systems. A proactive problem-solver who is eager to learn and thrives in a team environment. Experience work with IT equipment. Safety-conscious, detail-oriented, and comfortable working outdoors. A full driving license and proximity to one of our depots. Desirable A Level 3 Electrical qualification (e.g., EAL, City & Guilds) ECS Gold Card and City & Guilds 2391- 52 qualifications or equivalent City & Guilds (phone number removed) qualifications or equivalent 18th edition BS7671 qualification Photovoltaic panel systems experience Battery energy storage systems experience Experience is using IT equipment and software HERS registered We offer: Competitive base salary plus annual bonus 26 days holiday (rising to 29 with service 37.5-hour working week Company vehicle. Excellent pension scheme with up to 10% employer contribution Flexible benefits tailored to your needs Ongoing training and development, including support for professional memberships How do I apply? We can only accept online applications. Click the “Apply Now” button below to submit your application. About Us: We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world. We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone. Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users. Become a Traffic Transformer and help us to continue transforming towns and cities all over the world. What else do I need to know? To stay up to date with what we’re up to at Yunex Traffic UK, including our events and some of our exciting new job roles, sign up for our UK Recruitment Newsletter

Nigel Wright are delighted to be supporting a growing and customer-focused organisation in the recruitment of a Customer Service Agent. This is an excellent opportunity to join a supportive team environment where delivering outstanding customer experiences is at the heart of everything they do. The Opportunity As a Customer Service Agent, you'll be the first point of contact for customers, helping to resolve enquiries, provide information and ensure a positive experience across multiple communication channels. You'll play a key role within a busy Customer Operations team, taking ownership of customer queries and working collaboratively with colleagues to deliver excellent service. Key Responsibilities • Handle customer enquiries via phone, email and live chat., • Provide clear and accurate information regarding products and services., • Resolve customer issues efficiently, escalating complex cases when required., • Work closely with internal teams and external suppliers to resolve service-related queries., • Maintain accurate customer records and update internal systems., • Identify opportunities to promote additional products and services where appropriate., • Manage your workload effectively to meet service and performance targets., • Deliver a consistently high standard of customer care and professionalism. About You We're keen to speak with individuals who can demonstrate: • Previous customer service or customer-facing experience., • Excellent verbal and written communication skills., • A positive, professional and customer-focused approach., • Strong problem-solving abilities and attention to detail., • The ability to thrive in a fast-paced environment., • Confidence working both independently and as part of a team., • Competent IT skills, including experience using computer-based systems., • A resilient and adaptable approach when managing customer enquiries. What's on Offer? • Competitive salary., • 25 days annual leave plus bank holidays., • Employer pension contribution., • Healthcare plan., • Employee Assistance Programme with 24-hour GP access., • Group Income Protection., • Ongoing training and development opportunities., • Structured career progression pathways., • A collaborative and supportive working environment., • Regular company social events. Apply Now If you're passionate about providing exceptional customer service and are looking to join an organisation that genuinely invests in its people, we'd love to hear from you