Customer chat support jobs in United Kingdom

Customer Assistants (No experience Required) Looking for a role that will support you and develop your skills within customer facing environments? Fed up and want to start earning and gaining valuable experience? Sales / customer service - Based in the centre of Slough our clients well established company is currently recruiting for vibrant and enthusiastic sales associates due to their recent expansion and high client demand. The key attributes they are looking for are; Positive and pro active Professional manner and appearance High customer service standards Willingness to travel both nationally and internationally What's involved; Generating new customer base for their clients Working within an enthusiastic sales team at various face to face campaigns within the London area Customer Service Sales Acquisition What we offer; Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities Fantastic working environment and social calendar Successful and established Sales and Customer service team to support you Completely uncapped earnings + enticing incentives (income is performance based only) Travel opportunities They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today and they will contact you with their next availability if successful. Openings involve dealing with customers face to face within event environments in and around the London area. No experience is necessary in this full time equivalent self employed commission only role as access to full client and product training will be given to help expand your knowledge for event campaigns. Experience is not necessary due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. If you feel you meet these requirements APPLY NOW!! ?This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week.

Hospitality Supervisor & Admin Support ** **Permanent Are you a hospitality Jedi? Are you passionate about customer service? Do you love admin? This could be the perfect role for you! ** The Company** We are an award-winning (Cinema Audio Society, Music & Sound, Promax UK, Vox) world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. We’re based in the UK and USA and our 12 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences. Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix, Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random House. As more and more people consume and interact with audio technology, we help our clients navigate the complex world of audio and the opportunities it brings. We help brands to build their audio identity and create a distinctive sound and connection to the audiences they need to reach. We’re a mix of arty, geeky, techy, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness. In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to bring a diverse group of people into our industry. ** OUR VALUES** We know it’s all about getting the mix just right… 1 - We’re on the same wavelength We're one team We support each other We work together to achieve collective success 2 - We hear every pin drop We care about the details We deliver on what we promise We take responsibility 3 - We’re all ears We care passionately about our clients We provide exceptional customer service We build long term partnerships ** Our Culture - Defined By Our Team** We're creative (standard). We're honest and open. A swear jar would bankrupt us all. We're all equal and we laugh at ourselves… and each other. We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team. We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed. We like to dance. We love karaoke. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good. ** The person we are looking for** You love customer service and you get a kick out of admin. As the face of the studios and the first point of contact for most visitors, you will effortlessly welcome and assist clients, ensuring their comfort and needs are met through impeccable service, a warm demeanour, and clear communication. Your adept multitasking abilities will shine as you navigate busy reception periods with poise, and prepare studios for upcoming sessions, all while upholding an impeccable attention to detail and a positive attitude. Beyond client care, you will play an integral role in our operations by providing administrative support across all teams; managing documents and receipts, overseeing stock-taking, running reports, updating our CRM system, organising events and helping with data entry. If you are ready to leave an indelible mark on our studio's hospitality experience and collaborate with our diverse team, we invite you to join us in redefining excellence in audio post production. ** Key responsibilities** -Meeting and greeting clients, actors and guests into the building -Providing food and refreshments to all visitors -Adhering to strict check in / check out procedures -Providing guests with access passes where applicable -Ensuring the studios, communal areas and kitchenettes are sufficiently stocked and organising regular stock takes -General cleaning duties, including tidy down of studios, communal areas and kitchenettes (emptying dishwashers, hoovering, wiping down of surfaces etc.) -Maintaining any equipment specifically used for hospitality (coffee machines etc) -Manage receipts and additional administrative support -Supporting teams across all aspects of admin -Help removing and disposing of any confidential material securely (such a scripts) -Answering the phone and taking incoming messages. -Postal or courier administration. -Support dealing with any additional cleaning issues via an external supplier -Closing down, locking doors and setting alarms across the facility -Assisting with the planning and organisation of team social events. ** Essential requirements** -Hospitality experience is a must. -Confidence making and serving drinks, tidying tables and taking orders. -An interest in a fast paced working environment - no two days are the same! -A high level of organisational skills and experience. -Excellent attention to detail. -Proactive and able to work on your own initiative. -Ability to problem solve and work under pressure. -Confident, friendly, approachable and a team player. -Good level of experience of using Apple Macs, Google docs and sheets or similar programs -An understanding of receipt management and basic cost-tracking. -Confidence and calm under pressure dealing with celebrity clientele Must be eligible to work in the UK ** Bonus Points** -An additional language -First Aid or Fire Warden training ** Working hours /requirements** ** ** **-**This role is based onsite at our studios on Tottenham Court Road, London. -9 hour day, including 1 hour lunch break. -Daily start/end times will vary based on session start/ends. Requirements for most days range between 8am - 6pm with occasional evening work required. Salary and benefits -£27,500 per annum -25 days flexible holiday plus standard bank holidays for England and 3 fixed days between Christmas and New Year, when the business is closed. -Medical insurance scheme -Life insurance policy -Eye Care scheme with Specsavers -Cycle to work scheme -Season ticket loan -Various training schemes to help us all be better The hiring process It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online and in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too. If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat. Apply Please apply with your CV and a covering letter and tell us why you’d like to join us and how you’d add brilliance to our team. Candidates need to have the right to work in the UK. Previous applicants are welcome. Please note, this is not a sound engineering or runner role. No agencies please. Thank you.

Pay rate: From £16 per hour including tips Guaranteed hours, passion for hospitality & amazing guest experience Work as part of a team that is fun, vibrant and passionate about delicious food and happy customers. Perfect for someone who is humble and takes pride in everything they do. What you’ll get: • Restaurant meal every shift • 70% discount on food for you and 3 friends • Tips earned for every hour you work; 100% stays in restaurant • Flexible hours – full time or part time available (no zero hours contracts) • Supported training with a dedicated trainer for your first 3 months • Fun socials with your team and the whole company What you will be doing: You will be inspiring your guests through your knowledge of our food and drinks, offering specific recommendations to cater for every customer and ensuring your customers have a wow experience. Who are we? Wahaca operates restaurants across the UK and serves up fresh, seasonal interpretations of classic Mexican street food in a vibrant and friendly atmosphere. One of our aims is to provide an environment for our teams as enjoyable as it is for our guests, by creating a culture of fun & inclusivity, inspiring our teams through the food & culture of Mexico and making each other proud through our sourcing, integrity and sustainability practices. What’s next? 1. We will contact you to arrange a quick chat over the phone. 2. Meet the team in-person, ask as many questions as possible, and demonstrate your passion 3. Once we’ve WOW’d each other, you’re in!

Job Title: Customer Service Representative Location: Remote (Work from Home) Pay Rate: £25.00 per hour Job Type: Full-time / Part-time (flexible hours) About Swish World Group: Swish World Group is a global leader in delivering high-quality products and services to customers worldwide. We are committed to ensuring excellent customer experiences and are seeking a dedicated Customer Service Representative to join our team remotely. This position offers the flexibility to work from home while providing top-tier customer support. Job Overview: As a Customer Service Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services. Your role is essential to maintaining customer satisfaction and loyalty, and you will work closely with various teams to ensure a seamless customer experience. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to work independently in a remote environment. Key Responsibilities: · Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. · Provide information about products, services, and company policies to customers. · Resolve customer complaints and issues efficiently, ensuring customer satisfaction. · Process orders, returns, and exchanges while ensuring accuracy in customer accounts. · Collaborate with internal teams, such as sales, marketing, and product development, to address customer feedback and concerns. · Maintain detailed records of customer interactions and follow up on unresolved inquiries. · Identify opportunities to enhance the customer experience and suggest improvements. · Stay up-to-date with product knowledge and company updates to provide accurate information. Required Skills and Experience: · Previous experience in a customer service or support role is preferred. · Excellent verbal and written communication skills in English. · Ability to multitask and manage time effectively in a remote work setting. · Proficiency with CRM systems, email, and live chat tools. · Problem-solving skills with a customer-first attitude. · Strong attention to detail and the ability to handle high volumes of inquiries. · Self-motivated and able to work independently without supervision. Perks and Benefits: · Competitive Pay: £25.00 per hour, with opportunities for bonuses based on performance. · Remote Work: Flexibility to work from the comfort of your home, anywhere in the UK. · Professional Development: Access to ongoing training and development opportunities. · Flexible Hours: Work schedule that supports a great work-life balance. · Employee Discounts: Enjoy discounts on Swish World Group products and services. · Supportive Team: Be part of a friendly, collaborative, and supportive team environment.

Job Description: We are looking for a highly organized and proactive Administrative Assistant to manage and streamline our office operations. The ideal candidate will possess excellent administrative skills, attention to detail, and the ability to handle multiple tasks efficiently. This role is essential in ensuring the smooth functioning of our daily operations, supporting various departments, and contributing to our overall success. Key Responsibilities: Office Administration: Manage daily office operations, including scheduling meetings, handling correspondence, and maintaining office supplies. Coordinate appointments, travel arrangements, and logistics for the team. Organize and maintain physical and digital files, ensuring all records are accurate and up-to-date. Prepare and distribute internal communications, memos, and reports as needed. Assist in onboarding new employees by preparing necessary documentation and facilitating orientation. Customer Support: Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Assist in managing customer orders, returns, and exchanges to ensure a positive shopping experience. Collaborate with the customer service team to resolve any issues or concerns effectively. Data Management: Maintain and update databases, ensuring data integrity and confidentiality. Generate and analyze reports to support business decisions and identify areas for improvement. Utilize Microsoft Excel to create spreadsheets, track inventory, and manage sales data with precision. General Administrative Tasks: Handle incoming and outgoing mail, packages, and deliveries. Assist in organizing company events, meetings, and team-building activities. Perform general clerical duties such as photocopying, scanning, and filing documents. Benefits: Competitive salary and performance-based incentives. Flexible working hours and remote work opportunities. Employee discounts on our exclusive fragrance products.

Job Opening: Receptionist-Evening shifts Full-time: Between 3-4 shifts per week. Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team. Responsibilities: -Opening the venue -Answering phone calls for daily enquires -Taking bookings and payments over the phone -Keeping the work place tidy and clean -Checking the rooms/systems/ reporting any issues -Keeping a close connection with the managers about the good functioning of the place -Setting up the bar and reception for service -Welcoming and taking costumers to rooms, accommodating them by showing how to work the karaoke system and serving drinks. Qualifications: Previous experience in hospitality or entertainment preferred. Excellent leadership and interpersonal skills. Strong organizational and multitasking abilities. Written and verbal communication skills. Customer service. Familiarity with Microsoft Office. Passion for music and a knack for creating fun, engaging environments. Ability to work flexible hours, including nights and weekends. Proficient in basic computer applications and POS systems What We Offer: Competitive salary and performance service charge A dynamic and supportive work environment. Pension scheme Opportunities for career growth and development. Discounts on food, drinks, and private karaoke rooms. A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! . Experience in admin is valued, also some basic knowledge of bar is required but full training will be provided! 18+ and advanced English is a must. If you are a dedicated individual passionate about karaoke and providing exceptional customer service, apply now to be part of our dynamic team!

Position: IT Customer Support Engineer Location: Farnborough, Hampshire GU14 6JD Hours: Full Time Salary: £18,000 – £23,000 DOE IT Customer Support | Farnborough, Hampshire | | Full Time - 8:30 am to 5pm Mon-Fri | £18,000 – £23,000 DOE We are a family-run business that offer the widest range of time and attendance products that enable our clients to improve their business through the effective management of their workforce. During our 100-year history we have provided many thousands of satisfied customers with expert advice and market leading Time & Attendance systems, products and door access control solutions, whilst upholding our family business values. We are proud holders of the “Investors in People” GOLD Award and through ongoing training and development our staff are focused on delivering the highest levels of customer service and living up to the company motto of “Making Time For You”. We are also ISO 27001:2022 registered. This position is an office-based role working from the Farnborough Office with the opportunity to work Hybrid from home as training develops. Are you the right person for the job? Excellent telephone manner IT Skills – Confident in the use of computers Logical problem-solving skills Clearly spoken and written English A responsible and positive attitude Ability to prioritise work Good at planning ahead Remaining calm under pressure Word processing and spreadsheet skills Microsoft Windows knowledge Time management skills Accurate record keeping Good Team Player What will your role look like? Working in the IT support helpdesk as part of a team, providing excellent customer service support to their customers Installation and setup of software on servers + PC’s Training customers on the use of our Cloud and Windows software while using remote desktop tools, assisting with set up and resolving software questions or issues Self managing individual responsibilities. Answering telephone calls and web chats from customers in an excellent and professional business manner Using the database to search for customer’s information and history Assisting customers with software installation and setup via remote desktop tools What to expect in return They are located next to North Camp Railway Station, with good access to GWR lines to Reading and Guildford The office is located off the A331 with access to M3 and A3 The opportunity to extend the role, and develop into inter-IT management, server management and supervisory roles They offer a pension scheme Other benefits to be discussed at the interview If your CV is successful, you will be contacted for a telephone interview, and then face to face interview at the Farnborough office.

Job Opening: Barback: Part-time Location: 12 Smithfield Street, EC1A 9LA This role is available starting with the 5th of October. Please bear in mind we will be fully open on the 5th of October, but we will hold interviews over the phone and trial shifts at our other branches. About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Barback. Responsibilities: -Work together with the bartenders -Ensure bar area and equipment is kept clean and tidy -Be upbeat and friendly -Be Kind -Have a good understanding of the products in the bar -Comply with health, safety and hygiene standards -Prepare orders -Work well under pressure -Closing and cleaning the bar Qualifications: Previous experience in hospitality Good interpersonal skills. Excellent time management skills Strong organizational and multitasking abilities. Passion for music and a knack for creating fun, engaging environments. Ability to work flexible hours, including nights and weekends. What We Offer: Competitive salary and performance service charge Pension scheme A dynamic and supportive work environment. Opportunities for career growth and development. Discounts on food, drinks, and private karaoke rooms. Christmas parties A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit our team or message us in the chat . We can’t wait to hear from you! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please note we do evening shifts between 6PM-3AM. If you are a dedicated individual and providing exceptional customer service, apply now to be part of our dynamic team!

Job Opening: Bartender: Part-time/Full-time Location: 12 Smithfield Street, EC1A 9LA This role is available starting with the 5th of October. Please bear in mind we will be fully open on the 5th of October, but we will hold interviews over the phone and trial shifts at our other branches. About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Bartender. Responsibilities: -Check customers ID's to verify they are of legal drinking age Prepare cocktails, serve drinks, help customers choosing beverages, explain the menu. -Ensure bar area and equipment is kept clean and tidy -Be upbeat and friendly -Be Kind -Have a good understanding of the products in the bar -Comply with health, safety and hygiene standards -Provide excellent customer service -Work well under pressure -Closing and cleaning the bar Qualifications: - Previous experience in hospitality - Excellent leadership and interpersonal skills. - Excellent time management skills - Strong organizational and multitasking abilities. - Passion for music and a knack for creating fun, engaging environments. - Ability to work flexible hours, including nights and weekends. - Proficient in basic computer applications and POS systems. What We Offer: - Competitive salary and performance service charge - Pension scheme - A dynamic and supportive work environment. - Opportunities for career growth and development. - Discounts on food, drinks, and private karaoke rooms. - Christmas parties - A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for the bartender position, or message us in the chat . We can’t wait to hear from you! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please note we do evening shifts between 6PM-3AM. If you are a dedicated individual with a flair for bartending and providing exceptional customer service, apply now to be part of our dynamic team!

Job Opening: Waiter/Waitress:Part-time/Full-time This role is available starting with the 5th of October. Please bear in mind we will be fully open on the 5th of October but we will hold interviews and trial shifts over the phone and at our other branches. Location:12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a waiter/waitress. Responsibilities: -Accomodating customers into karaoke rooms -Serving them drinks and food - -Explaining and helping them with the karaoke system -Taking customers out and cleaning the rooms -Must work well under pressure and have good social skills. Qualifications: -customer service skills. -knowledge of the bar -ability to work well with others. -ability to accept criticism and work well under pressure.. -good verbal communication skills. -a desire to help people. -active listening skills. -a good memory. What We Offer: Competitive salary and performance service charge A dynamic and supportive work environment. Pension scheme Opportunities for career growth and development. Discounts on food, drinks, and private karaoke rooms. A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar, or messsage us in the chat . We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM.

Job Opening: Karaoke Box: Bar-Supervisor Location: 12 Smithfield Street, EC1A 9LA This role is available starting with the 5th of October. Please bear in mind we will be fully opened on the 5th of October, but we will hold interviews over the phone and trial shifts at our other branches. About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Karaoke Bar Supervisor. Responsibilities: - Oversee daily operations of the karaoke bar, ensuring a smooth and enjoyable experience for guests. - Manage staff schedules, training, and performance evaluations. - Coordinate and host karaoke events, encouraging participation and maintaining a lively atmosphere. - Handle customer inquiries, feedback, and complaints with professionalism and courtesy. - Maintain inventory and order supplies as needed. - Ensure compliance with health and safety regulations. - Collaborate with management to develop promotional strategies and special events. Qualifications: - Previous experience in hospitality or entertainment management preferred. - Excellent leadership and interpersonal skills. - Strong organizational and multitasking abilities. - Passion for music and a knack for creating fun, engaging environments. - Be positive and have an approachable manner - Ability to work flexible hours, including nights and weekends. - Proficient in basic computer applications and POS systems. What We Offer: - Competitive salary and performance service charge - A dynamic and supportive work environment. - Opportunities for career growth and development. - Discounts on food, drinks, and private karaoke rooms. - Company pension - Christmas parties - A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar Supervisor role, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM.