Trabajos customer chat support en Reino Unido

\n \n \n Summary\n \n \n £41,800 - £50,600 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme \n Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. \n Just like you. \n As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. \n In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. \n We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. \n \n \n \n \n What you'll do\n \n \n \n • Set a spectacular example for the Store Team and your customers\n, • Independently manage the store in the absence of the Store Manager\n, • Motivate and support your team, learning from our Company Values\n, • Diligently check and work deliveries, managing the till area and monitoring KPIs\n, • Be a friendly face for every customer, offering excellent service and helping with all customer queries\n, • Competently comply with Health and Safety laws, standards and guidelines\n \n \n \n \n \n What you'll need\n \n \n \n, • Experience leading and developing a team in a challenging, fast-paced environment\n, • Excellent communication skills to help your colleagues and customers in a friendly and open way\n, • A knack for time management, delegation and problem-solving\n, • The confidence to support your team through every shift\n, • A pride in providing unmatched customer service for everyone who shops with us\n, • The ability to monitor, manage and improve KPIs\n \n \n \n \n \n What you'll receive\n \n \n \n, • 30-35 days holiday (pro rata)\n, • 10% in-store discount\n, • Pension scheme\n, • Ongoing training \n, • Enhanced family leave\n, • Plus, more of the perks you deserve\n \n Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. \n We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. \n If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. \n Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. \n \n \n

Are you fluent in Portuguese and seeking an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to invite a passionate and dedicated Portuguese Speaking Customer Representative. This position comes with the amazing benefit of paid relocation to Greece, enabling you to enjoy a vibrant lifestyle while contributing to our customer service excellence. Your Role: • Provide exceptional customer support to Portuguese-speaking clients, addressing their inquiries with professionalism and care., • Communicate effectively through various channels including phone, email, and chat., • Familiarize yourself with our client systems to deliver outstanding service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in Portuguese (both written and spoken) is essential for effective communication with clients., • Excellent communication skills and a strong customer-oriented approach., • Eagerness to learn new tools and technologies adapted for remote work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Greece for this amazing opportunity!

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! • Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat., • Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions., • Maintain a comprehensive understanding of the company's products and services to assist customers accurately., • Document customer interactions diligently in the company’s CRM system for record-keeping., • Collaborate with team members to identify areas for improved service and share best practices., • Participate in training sessions to enhance product knowledge and service skills., • Contribute feedback and insights to improve service delivery and customer satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and interpersonal skills with a commitment to customer service., • Ability to work independently and manage multiple tasks effectively in a busy environment., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a similar role is preferred., • Familiarity with CRM systems and customer support tools., • A proactive attitude, ability to adapt, and eagerness to learn about new products and services., • Willingness to relocate to Greece., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

Work Abroad This Summer Live Where Others Vacation Multilingual Customer Support Roles Portugal, Spain, Greece, Malta + More Ready to use your language skills in an international career? Looking to live and work in sunny destinations like Portugal, Spain, Greece, Malta or explore exciting European cities in Germany, Poland, Belgium, France, Romania, or Bulgaria? Were hiring Customer Support Representatives to join vibrant, multilingual teams across Europe. Languages in Demand: English plus one of the following: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian. What's Offered: • Relocation support: Flight and accommodation provided, • Welcome bonus, • Assistance finding housing, • Flexible work options: Remote, hybrid, or on-site, • Competitive salary with performance bonuses, • Diverse, inclusive teams across Europe, • Opportunities in both major cities and coastal locations Hiring Locations: Portugal, Spain, Greece, Malta, Germany, Poland, Belgium, Romania, Bulgaria, France Your Role: • Support customers via phone, chat, and email, • Resolve inquiries with professionalism and positivity, • Provide high-quality service daily What You'll Need: • Strong English skills plus one additional EU language (see list above), • EU citizenship or valid work/residency permit for the hiring countries Whether you're drawn to the coast, the city, or the cultural experience, this is your chance to grow your career while experiencing Europe. Make your next job a life-changing move. Apply now to start your summer abroad. #HiringNow #WorkInEurope #MultilingualJobs #CustomerSupportCareers #RelocateToEurope #SummerJobs #RemoteOrOnsite

Mercier Consultancy MD is excited to offer a wonderful opportunity for a Dutch/Flemish Speaking Customer Service Representative to join the Booking.com support team with fully paid relocation to Greece. In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues related to Booking.com's services. This is an excellent chance to grow your career in a vibrant, international environment while enjoying the benefits of living in Greece. • Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat., • Assist customers with bookings, modifications, cancellations, and other inquiries regarding Booking.com services., • Resolve customer issues efficiently and with empathy, ensuring customer satisfaction and loyalty., • Maintain accurate records of interactions and transactions in the company database., • Collaborate with internal teams to improve service quality and customer experience., • Stay updated on Booking.com products, policies, and procedures to provide accurate information., • Fluency in Dutch/Flemish (written and spoken) is mandatory; good command of English is beneficial., • Previous customer service experience is preferred, ideally in travel or hospitality sectors., • Excellent communication and interpersonal skills with a strong customer-oriented attitude., • Ability to handle challenging situations professionally and calmly., • Willingness to relocate to Greece with relocation expenses fully covered., • Strong computer skills and ability to work with multiple software applications., • Flexibility to work in shifts, including weekends and holidays, as needed., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Runpod is the AI Developer Cloud. More than one million developers, from indie researchers to teams running frontier models in production, use Runpod to experiment, train, fine-tune, deploy, and scale AI on one platform. The platform has processed more than 20 billion inference requests. We closed a $100M Series A in June 2026. We're at an inflection point for AI infrastructure, and we're building the platform the next generation of developers will depend on. Learn more in our CEO's funding announcement: _. We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you’ll play a critical role in supporting our customers by providing advanced technical assistance to resolve complex issues. This position is ideal for someone who thrives in a dynamic environment and is passionate about delivering exceptional customer service. Please note: this position requires availability on weekends as per business requirements and you must be in EMEA in one of the following places Ireland, United Kingdom, Spain or Poland Provide clear, timely communication to customers, keeping them informed about the status of their issues and ensuring a high level of customer satisfaction. Deliver support through multiple channels, including email, phone, chat, and video calls (e.g., Google Meet, Zoom). Troubleshoot and resolve critical or complex technical issues escalated by customers, including those related to configuration, performance, functionality, compatibility, or code errors in Runpod’s products or services. Utilize various tools and methods, such as code analysis, scripting for testing, log analysis and remote access, to identify root causes and deliver solutions or workarounds. Communicate effectively with customers and internal teams, including engineering, sales, supply and product management teams, to ensure customer satisfaction and integrate valuable feedback. Assist the support team in troubleshooting and resolving escalated technical tickets, collaborate with the engineering team to provide workarounds or bug fixes, and work with the infrastructure team to address GPU server-related issues. Contribute to product development and testing efforts by relaying feedback from customers and the support team to the engineering team, helping to shape product improvements. Create and maintain technical documentation, such as knowledge base articles, FAQs, guides, and manuals, while also developing and delivering training sessions, webinars, and demos for customers, partners, and internal teams. Use diagnostic tools and techniques to find the root cause of issues and implement fixes, updates, or changes as needed. Analyze software code and logs to spot bugs or performance issues, developing solutions or workarounds where necessary. Conduct thorough analysis of system performance, errors, and configurations to ensure our systems remain stable and reliable. Proficiency with Datadog, Grafana, SQL databases, and ease with CRM tools are considered strong assets for this role. Assist customers with software configuration tasks, such as installation, setup, and customization, to help them get the most out of our products. At least 5 years professional experience in technical customer support. Bachelor's degree in a relevant field (e.g., Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related field) or equivalent professional experience. Familiarity with applied AI use cases such as inference, fine-tuning, LLM-based applications, or agentic systems. Strong problem-solving skills and the ability to analyze and resolve technical issues. Should have at least 2 years of experience in software engineering/development or 2 years of experience as a networking admin Knowledge of various operating systems (Linux/Ubuntu), containerization (Docker), SQL databases (MySQL, PostgreSQL), and an understanding of data center components such as server hardware and network operations, as well as familiarity with common network protocols like TCP/IP, HTTP/HTTPS, SSH, and DNS. Ability to write and execute scripts, queries, or commands, and the ability to read and understand code, logs, errors, or traces in Python. Excellent communication skills, both verbal and written. Advanced knowledge of operating systems, including: Proficiency with SSH and the use of terminal commands Experience with Linux (server versions specifically) Strong asset: proficiency in Docker and deployment on the docker Strong technical skills, including proficiency in Django, Flask, PyTorch, JavaScript (React, Node.js), and Go, with hands-on experience in full-stack development. Proficiency in deploying and managing AI/ML models as services or APIs, along with a deep understanding of machine learning models, including their training, inference, and deployment processes on Runpod platforms. Experience in AI fine-tuning or AI inference What You’ll Receive: The competitive base pay for this position ranges from 70,000 to 82,500 euro. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. Flexible PTO- take the time you need to recharge Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale. $1,200 USD Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate; however, we are currently unable to sponsor employment visas

Description Pivotal UK - InMotion Ventures 3 JOB DESCRIPTION - Sept 2026 Customer Services Representative - Member Billing Department InMotion Ventures 3 brings together two innovative brands, PIVOTAL and THE OUT, with a shared mission to redefine how people access and experience Jaguar and Land Rover vehicles. While each brand offers a distinct service, both are focused on delivering a seamless, flexible, and premium customer experience. PIVOTAL is transforming car ownership through a flexible subscription model, giving members access to the latest vehicles with a simple monthly payment that covers everything. THE OUT is reinventing car rental in London by delivering high-end vehicles to customers’ doors. No rental desks, no hidden fees, just a smooth, first-class experience. Requirements About the role As a key member of our Customer Service team, you will play an important role in supporting both brands. This position requires a proactive, self-motivated individual with a strong work ethic who is comfortable working independently while also contributing to a collaborative team environment. A core focus of the role is supporting customers throughout their contract, including proactively following up on outstanding invoices and negotiating timely payments. Alongside this, you will support a range of administrative and operational tasks across the team, helping to ensure a seamless customer experience. This role is mainly remote, with occasional visits to our Old Street (London) office. • Responding to customer enquiries via phone, email, and live chat, • Resolving queries quickly and considerately, • Monitoring payments and chasing overdue customer invoices, • Supporting departmental tasks such as invoice updates and processing third-party charges, • Keeping clear and accurate records, • 2+ years’ experience in a customer service role, • A confident communicator who enjoys helping people, • Someone proactive, organised, and able to work independently, • Comfortable handling payment conversations and resolving issues, • Strong attention to detail, • Experience with CRM systems (Salesforce is a benefit, but not essential) Benefits Alongside a supportive and collaborative culture, we offer: • A permanent contract for long-term stability, • A flexible, remote-first working environment, • 25 days’ holiday + bank holidays, plus an extra day off for your birthday, • 2 additional volunteer days to give back to causes you care about, • A competitive salary + discretionary bonus scheme, • Contributory pension scheme to support your future, • Healthcare cash plan for everyday wellbeing By applying to this position, you agree to allow InMotion Ventures 3 Ltd (Abbey Road, Coventry, CV3 4LF, inmotion@jaguarlandrover.com) to collect, store and process your resume, contact details and any other personal data that you submit. If InMotion is providing recruitment services to a third-party, you also extend this permission to our end client. We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else. We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months. _. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. You also have the right to lodge a complaint about the way we handle your data.

Description We’re looking for a Staff Software Engineer to help shape and build the shared engineering capabilities that underpin Our Future Health’s data platforms. This is an opportunity to combine hands-on software engineering with Staff level technical leadership, working on large-scale data systems and reusable tooling while helping multiple engineering teams solve complex problems effectively. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, and pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Data Product squads build and operate the technology that enables us to process and use large volumes of health and research data. As our engineering organisation evolves, we’re looking for a Staff Software Engineer who can help us build scalable, reusable engineering capabilities that can be shared across these teams. Essential Duties and Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: • Guiding the technical decisions the team makes alongside the squad’s product manager and engineering manager (EM)., • Represent technology/architecture/engineering in cross-functional project teams throughout a project’s lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them., • Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement., • Lead decision-making on critical technical strategy and implementations which affect your business area., • Identify opportunities for and then carry out specific pieces of high-impact hands-on work where it makes sense., • Work with partners and suppliers to integrate their systems with Our Future Health’s., • Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high-quality software products., • Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. This could include being part of an out of hours on-call rotation., • Anticipate problems that could occur with pipelines and take action to prevent them. Identify and describe problems when they occur and be able to develop solutions that address them for the short and long term., • Keep abreast of best practice in software engineering across industry, research and Government, and identify opportunities to bring these into Our Future Health. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills • You have led the architectural design of systems., • Highly proficient in cloud engineering (preferably in Azure; AWS and GCP), • Demonstrable knowledge and experience in building solutions centred around moving and processing large amounts of data at pace and scale, using cloud-native technologies such as Kubernetes, Helm and Docker. Experience with storing, searching and filtering large scale data., • Highly proficient working with Infrastructure as Code (Terraform, Ansible), • Highly proficient in Python. Experience in orchestration tools like Dagster, Prefect and Airflow are advantageous., • Experience with Spark, Databricks, data lakes/lakehouses., • Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. PostgreSQL) and familiarity other types of data store (blob, document, graph)., • Highly proficient in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and GitHub., • Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc., • Experience of working with sensitive personal data., • Experience working with a health data (genetic data, clinical data, NHS data) is advantegeous. In particular, any knowledge and experience of FHIR and health data models (OMOP, PCORnet, i2b2, CDISC) would be advantageous. Competencies • Experience working in/with cross-functional teams consisting of engineers, product, UX and non-technical stakeholders., • Proven ability to communicate with stakeholders and audiences at different levels., • Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade-offs and make informed decisions around design and technology choices., • Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued., • Strong understanding of software quality principles and practices., • Experience in mentoring and coaching less experienced engineers., • Comfortable in facilitating technical discussions, encouraging collaboration and providing direction. Why join us? You’ll be joining at an interesting point in the evolution of our Data Engineering organisation. We’re looking at how shared tooling and engineering capabilities should work across our Data Product squads, which means there’s an opportunity to influence how we design and build these systems rather than simply inheriting an established model. You’ll work on genuinely challenging engineering problems involving large volumes of sensitive health data, while collaborating with engineers, data specialists and architects across the organisation. The role combines hands-on engineering with Staff level influence, helping teams make good technical decisions, developing other engineers and improving how we build software across the wider area. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity. You’ll have strong technical opinions, but know when to adapt them; you’ll care about engineering quality without over-engineering solutions; and you’ll be comfortable influencing people without relying on authority. Healthcare experience isn’t essential, but an interest in our mission is. It’s an opportunity to apply your engineering experience to technology that ultimately supports health research at an unprecedented scale. Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: • Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have., • 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations., • Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role., • Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits • Competitive base salary from £105,000 per annum, • Generous Pension Scheme – We invest in your future with employer contributions of up to 12%, • 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you, • Enhanced Parental Leave – Supporting you during life’s biggest moments, • Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice, • Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice, • EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice, • £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!, • Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family, • A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: _ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: _ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across European timezones. Currently, this role will be working Monday to Friday, although we appreciate flexibility in occasionally out with coverage over the weekends in cases of absence of other teammates. For this position, we are looking to recruit someone in a European time zone. Candidates in based in other timezones will not be considered. We’re aiming for a start date no earlier than November 3, 2025. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive and caring team environment, where you are trusted, not managed., • The total budget for this role is within US$78,300 - US$106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer an extra incentive into our equity with RSUs through _., • Up to 35 paid days off per year is encouraged (including self-serve public holidays), as well as paid sick leave and parental leave when needed., • Mental-health and emotional support with therapists on call through Slack., • Recognized on Inc.’s list of _.

Summary £41,800 - £50,600 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. What you'll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Motivate and support your team, learning from our Company Values Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check

Your New Company \n A fast-growing, multi-brand beauty retailer is looking to appoint an ambitious FP&A Manager to take full ownership of the financial planning and analysis function across a portfolio of well-known consumer brands. \n This is a highly visible role partnering with senior stakeholders across Commercial, Marketing, Operations and Brand Leadership teams, providing insight, challenge and strategic support to drive business performance. You'll have end-to-end responsibility for FP&A, leading budgeting, forecasting and long-range planning while delivering actionable analysis across multiple retail and consumer brands. \n This opportunity would suit a commercially minded finance professional who thrives in a fast-paced, product-led environment and enjoys influencing decision-making across the business. \n Your New Role \n Key Responsibilities: \n\n • Full ownership of budgeting, forecasting and long-range planning processes across a portfolio of brands\n, • Delivering monthly board and executive reporting, providing meaningful commercial insight and recommendations\n, • Partnering with Brand Directors and senior commercial stakeholders to drive profitability and performance\n, • Developing sales, margin and inventory forecasting models\n, • Providing analysis on customer trends, product performance, promotional activity and new product launches\n, • Supporting strategic decision-making through scenario modelling and business case analysis\n, • Identifying risks and opportunities across revenue, gross margin and operating costs\n, • Driving improvements in FP&A processes, reporting accuracy and data utilisation\n, • Leading ad hoc commercial projects to support business growth initiatives\n\n What You'll Need to Succeed \n\n • ACA, ACCA or CIMA qualified\n, • Previous experience within Retail, Consumer Goods, Beauty, FMCG or a product-led business\n, • Strong FP&A, commercial finance or business partnering experience\n, • Advanced Excel and financial modelling skills\n, • Experience managing budgeting, forecasting and performance reporting processes\n, • Excellent stakeholder management skills with the ability to influence senior leaders\n, • A proactive and commercially curious mindset\n\n What You'll Get in Return \n\n • Salary of £75,000 - £85,000\n, • Annual bonus\n, • Hybrid working model\n, • Generous employee discount across multiple beauty brands\n, • Exposure to senior leadership and strategic decision-making\n, • Fast-paced, entrepreneurial culture with excellent progression opportunities\n, • Comprehensive benefits package\n\n What you need to do now If you're ready to take the next step in your career, click 'apply now' to send your CV, or contact Tahlia Duff at Hays for a confidential chat. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your Company: \n An established and reputable hospitality and entertainment business is looking to appoint a Bar Manager to join its team in Central London. The organisation operates a well-established and highly regarded entertainment venue in the heart of Central London, set within one of the capital’s most historic and characterful areas. The venue welcomes a diverse customer base and delivers a high-quality experience across hospitality, entertainment and events. \n With a strong reputation and an established presence within the sector, the business continues to develop and offers an exciting opportunity to join a distinctive London venue with genuine character and a loyal customer base. \n The successful candidate will play an important role in maintaining high standards across the bar, leading and developing the team, managing stock and costs, and ensuring customers receive an excellent experience. This is a hands-on management position suited to someone who enjoys working in a fast-paced environment and leading from the front. \n Your Role and Responsibilities: While in this position your duties may include but may not be limited to: \n\n • Taking responsibility for the day-to-day operation of the bar, ensuring consistently high standards of service, presentation and customer experience.\n, • Leading, motivating and supporting the bar team, creating a positive and professional working environment.\n, • Being hands-on during busy service periods, providing direction and support to the team and ensuring the smooth running of the bar.\n, • Planning and managing staff rotas to ensure appropriate staffing levels are maintained during busy periods, events and peak trading times.\n, • Supporting the recruitment, onboarding and ongoing development of bar team members.\n, • Providing regular coaching, training and performance feedback to help individuals develop their skills and confidence.\n, • Ensuring drinks are prepared and served to a consistently high standard, with a strong focus on quality, presentation and speed of service.\n, • Managing stock levels, placing orders and ensuring the bar is appropriately stocked at all times.\n, • Building and maintaining positive relationships with suppliers while monitoring pricing, deliveries and product availability.\n, • Monitoring stock usage, wastage and costs, taking appropriate action to support strong commercial performance.\n, • Working towards sales and financial targets and identifying opportunities to improve revenue and profitability.\n, • Supporting the wider management team with financial performance, cost control and operational reporting.\n, • Ensuring the bar remains clean, organised, well presented and safe throughout every shift.\n, • Maintaining high standards of hygiene, health and safety and ensuring all relevant procedures are followed.\n, • Ensuring compliance with licensing requirements, including responsible service of alcohol and appropriate age-verification procedures.\n, • Handling customer feedback, complaints and service issues professionally, resolving matters wherever possible and escalating when required.\n, • Building positive relationships with regular customers and supporting the development of a loyal customer base.\n, • Working closely with the General Manager and wider management team to support events, private bookings, busy trading periods and wider venue objectives.\n, • Identifying opportunities to improve the bar operation, service standards and overall customer experience.\n, • Supporting the wider venue team with additional operational responsibilities as required.\n\n What You Will Need to Apply: \n\n • Previous experience in a Bar Manager, Assistant Bar Manager, Supervisor or similar hospitality management position.\n, • Experience working within a busy hospitality, leisure, entertainment or customer-facing environment.\n, • Proven ability to lead, motivate and develop a team in a fast-paced service environment.\n, • Strong understanding of bar operations, service standards and customer experience.\n, • Experience managing rotas, staffing levels and team performance.\n, • Good understanding of stock control, ordering, wastage and cost management.\n, • Commercially aware, with an understanding of sales targets, margins and the factors that contribute to a successful bar operation.\n, • Excellent communication and interpersonal skills, with the confidence to deal professionally with customers, suppliers and colleagues.\n, • A positive and approachable management style, with the ability to lead by example during busy periods.\n, • Strong organisational skills and the ability to remain calm and effective under pressure.\n, • Good understanding of licensing, responsible alcohol service, age verification, health and safety and general compliance requirements.\n, • A proactive approach to problem solving, with the confidence to take ownership and make decisions when required.\n, • Comfortable working evenings, weekends and during particularly busy periods as required by the venue.\n, • A genuine passion for hospitality, service and delivering an excellent customer experience.\n\n What You Will Get in Return: \n The successful Bar Manager will join an established and growing hospitality and entertainment business, taking a key role in the day-to-day operation of a busy Central London venue. You will have the opportunity to lead and develop a team while having genuine responsibility for service standards, stock, costs, customer experience and the overall performance of the bar. \n This role offers a salary of up to £40,000 and is a hands-on management position where you will have the opportunity to make a visible impact on the operation rather than simply overseeing from the sidelines. You will work closely with the General Manager and wider management team, gaining exposure to busy trading periods, events, private bookings and the wider commercial operation of the venue. \n The organisation also places a strong emphasis on its people, with opportunities for training, development and progression as the business continues to grow. You will join a supportive management environment where initiative, good leadership and a strong customer focus are valued. \n This is an excellent opportunity for an experienced hospitality professional who is looking for their next management position within a reputable and growing business, with the opportunity to take ownership of a key part of the venue's operation and progress their career within the hospitality and entertainment sector. \n To express interest in this role and have a confidential chat, please reach out to: \n Kirsten Davison - Senior Talent Acquisition Specialist \n E:

Data Analyst, Digital Commerce Up to £40,000 Hybrid - London (x3 days a week) \n The Team \n\n • Sits within the Business Planning and Analytics, Digital Commerce Team\n, • Work across EMEA and 74 different markets\n, • Supporting delivering insights, reporting and advanced analytics to drive business decision and support optimizing the digital customer journey, customer services, and performance marketing\n, • Look at everything from when a customer lands on the website to the end of the process\n, • Big emphasis from the team on data storytelling - not just churning out reports, self-serve analytics\n, • Have self-serve reporting suite - more ad-hoc analysis\n\n Role and Responsibilities \n\n • Analyse digital and e-commerce data across EMEA markets.\n, • Use SQL, Adobe Analytics and web analytics to understand customer behaviour.\n, • Analyse customer journeys and on-site activity to identify opportunities.\n, • Support performance marketing and attribution analysis.\n, • Build and maintain dashboards and reporting across the Digital team.\n, • Translate data into clear insights and recommendations for stakeholders.\n, • Partner with the Customer Journey team on A/B testing and experimentation.\n, • Support web analytics QA, including tagging and tracking validation.\n, • Bring together data from different sources, including marketing, customer and inventory data.\n, • Help develop the reporting environment as the team moves towards Databricks and Power BI.\n\n Profile \n\n • Need strong SQL and Google Analytics or Adobe Analytics\n, • Power BI ideally\n, • Retail background - or need to be from an environment really strong with customer journeys and think about how a customer behaves\n, • Ideally 2+ years of experience\n\n Interview Process \n\n • 1 stage - Competency and Behavioral Interview\n, • 2 stage - In-person task interview\n, • 3 stage - Potential Sign-off chat\n

Requisition ID 66798 \n Position Type FT Permanent \n Workplace Arrangement #LI-Remote \n\n \n \n About the role\n \n \n \n \n We have an excellent opportunity for an Account Manager to join our UK&I team within the Meat & Meals business. \n \n \n \n \n \n The Account Manager is responsible for driving growth and profitability by managing a portfolio of high-value strategic customer accounts, selling all relevant Kerry technologies and products into the designated account portfolio – this includes taste, preservation and coatings. \n \n \n \n \n \n This role focuses on identifying opportunities, developing and executing account plans, and delivering innovative, value-based solutions that strengthen long-term client partnerships and achieve business objectives. The Account Manager acts as a trusted advisor to senior client stakeholders, owns sales P&L, and collaborates cross-functionally to achieve organizational goals. \n \n \n \n \n \n This is an excellent opportunity for someone with a technical culinary background, who is passionate about food and has some existing customer-facing/account management experience, looking to take the next step. \n \n \n \n \n \n This role requires significant travel to our customers across the UK and Ireland. \n \n \n \n \n \n \n About Kerry\n \n \n \n Kerry is the world's leading taste and nutrition company for the food, beverage, and pharmaceutical industries. Every day we partner with customers to create healthier, tastier, and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. \n \n Our Safety purpose At Kerry, we work together in a caring culture where everybody goes home safely every day. We are committed to providing a safe working environment and ensuring that all safety protocols are strictly followed. Join us in creating a workplace where safety is everyone's responsibility. \n \n \n \n \n \n What you'll be doing\n \n \n \n Portfolio Management \n \n • Manage a portfolio of key accounts, ensuring delivery of revenue and margin targets. \n, • Develop and execute strategic account plans aligned with organizational growth pillars. \n \n \n Opportunity Identification & Prioritization \n \n • Analyze market trends and customer needs to identify new business opportunities. \n, • Prioritize opportunities based on strategic fit, revenue potential, and customer impact. \n \n \n Commercial Ownership \n \n • Own sales P&L for assigned accounts; drive margin expansion and profitability. \n, • Prepare and present account performance reports to senior management; forecast sales and growth metrics. \n \n \n Strategic Account Management \n \n • Build and maintain long-term, trust-based relationships with senior client stakeholders (including C-suite). \n, • Act as a trusted advisor, providing insights and recommendations to support client business objectives. \n, • Identify and pursue new business opportunities within existing accounts and through strategic partnerships. \n \n \n Negotiation & Contracting \n \n • Lead complex contract negotiations and long-term supply agreements. \n, • Ensure compliance with pricing strategies, margin targets, and legal/commercial standards. \n \n \n Cross-functional Collaboration \n \n • Partner with marketing, R&D, operations, and other teams to deliver innovative solutions and seamless customer experiences. \n, • Lead client-facing initiatives and resolve complex client issues. \n \n \n \n \n \n \n What you can bring to the role\n \n \n \n \n \n \n • Bachelor’s degree (Master’s preferred) in Business, Marketing, or related field. \n, • Experience of account management, including managing large/complex accounts. \n, • Previous experience within an RDA/Applications or Culinary background, with the desire to develop yourself within Account Management. \n, • Negotiation, analytical, and interpersonal skills. \n, • Experience with CRM and data-driven decision-making at a strategic level. \n, • Technical experience in taste, preservation and coatings. \n \n \n \n \n What it Takes to Succeed \n \n \n \n • You enjoy a fast paced, target driven environment. \n, • You are curious and eager to learn, to adapt, to try something new. \n, • You are driven and hungry to win. \n, • You are honest and authentic and easily gain the trust of others. \n, • You can easily flex between working independently and collaborating with others \n, • You can work independently but also collaborating and achieving shared goals \n \n \n \n \n \n \n \n \n What we can offer \n \n \n \n At Kerry, we believe in giving talented, curious people the opportunity to make a difference. \n We work as a team, searching for the best ways to inspire food and nourish life. \n \n We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to. \n \n Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status, or any other protected characteristic. \n \n Please note We do not accept CVs or candidate profiles from recruitment agencies where terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers. In the event that speculative CVs or candidate profiles are submitted by recruitment agencies, we reserve the right to contact these candidates directly and consider them for current or future vacancies without any financial obligation to the recruitment agency. \n \n \n \n\n Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. \n Recruiter #LI-SD2 Posting Type LI

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role This role is ideal if you are looking to build a career with a company that has track record of success and excellent corporate culture grounded in our values – Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent customer experience and work with software, this job is for you! \n What You'll Do • Advise end users on best practices when using Veeva’s applications, • Identify and resolve client issues associated with Veeva’s applications, • Build strong and professional relationships with all users of Veeva’s applications, • Provide recommendations/feedback on client service improvements and product development, • Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers, • Maintain accurate records of all email/telephone/chat correspondence related to the role Requirements • 1+ years relevant experience in a customer service role, • Effective communication, organizational, and time management skills, • Professional telephone manner, • Demonstrated competence in standard computer packages (Word, Excel, PowerPoint), • Excellent verbal and written communication skills in English and secondary European language will be required., • Ability to quickly understand client requirements and needs and articulate potential solutions Perks & Benefits • Allocations for continuous learning & development, • Private Health Insurance \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Customer Support Representative, with the added benefit of paid relocation to Sofia, Bulgaria. This role is essential in delivering high-quality support to our esteemed Polish-speaking clients. As a part of our dedicated team, you will ensure the efficient handling of customer inquiries and foster positive relationships that enhance overall customer satisfaction. • Provide comprehensive customer support to Polish-speaking clients via various channels including telephone, email, and chat., • Respond accurately to inquiries regarding products, services, and company policies in a timely manner., • Efficiently resolve customer issues and complaints, thus ensuring a high level of customer satisfaction., • Maintain meticulous records of customer interactions and resolutions in our CRM system., • Collaborate with different departments to facilitate effective solutions to client needs., • Keep abreast of the latest product knowledge, services, and industry trends to enhance the quality of customer support., • Fluency in Polish (both written and spoken) is mandatory; proficiency in English is advantageous., • Experience in customer service or support roles is highly preferred., • Strong communication and interpersonal skills, with a focus on customer relations., • Proficient problem-solving abilities with a proactive approach to addressing customer concerns., • Familiarity with customer service software and CRM systems is beneficial., • Capacity to work both independently and collaboratively within a dynamic team environment., • A willingness to relocate to Sofia, Bulgaria, and adapt to a new cultural landscape., • Competitive Monthly Salary, • Fully Paid Relocation Package, • High Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Spanish and interested in an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Spanish Speaking Customer Representative. This role offers a unique chance to immerse yourself in a beautiful country while contributing to our exceptional customer service team. Your Role: • Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professionalism and care., • Communicate efficiently through various channels, including phone, email, and chat., • Become proficient in our client systems to ensure high-quality service delivery., • Work collaboratively with team members to achieve timely resolution of customer issues., • Fluency in Spanish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new technologies and remote work tools., • Self-motivated, proactive, and capable of thriving in a fast-paced environment., • Willingness to relocate to Greece for this incredible opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

At PubNub, we power real-time experiences used by millions of people around the world. Our platform enables businesses to build real-time applications through developer-friendly APIs and real-time infrastructure. PubNub powers the world's most engaging real-time experiences—including chat, live updates, and interactive applications—for more than 2,000 companies, including Verizon, Autodesk, Zillow, and Dropbox. Our global data network processes trillions of messages each month with sub-100 ms latency across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs that help customers adopt more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success in this role means improving Net Revenue Retention (NRR), reducing preventable churn, and creating a steady pipeline of expansion opportunities across our existing customer base. If you enjoy turning customer insights and product usage data into relevant, well-timed marketing programs, this is a high-impact opportunity with significant ownership and room to grow. • Build customer lifecycle and nurture programs., • Design platform expansion and feature adoption campaigns., • Partner with GTME on customer health scoring., • Identify customer expansion signals using data., • Create ROI reports and value summaries for Account Managers., • Execute multi-team penetration campaigns within enterprise accounts., • Build win-back and customer re-engagement campaigns., • Analyze churn trends and improve retention strategies., • Partner closely with Customer Success and Account Managers., • Measure lifecycle program performance and optimize results. Minimum Requirements • 3+ years in B2B SaaS lifecycle, customer, or retention marketing., • Experience marketing to developer-focused audiences., • Data-driven approach to segmentation, timing, and measurement., • Hands-on experience with CRM and marketing automation., • Strong cross-functional collaboration with Customer Success and Sales. Nice to Have Skills • Experience using product usage data., • Familiarity with product-led growth programs., • Background driving expansion and Net Revenue Retention., • Experience supporting developer or technical customer bases., • Experience marketing to enterprise customers. At PubNub, you'll join a collaborative, people-first company where curiosity, ownership, and innovation are valued. We work across teams to solve meaningful challenges, create exceptional customer experiences, and build technology that powers real-time applications used around the world. As a remote-first company, we value flexibility, collaboration, and continuous learning. You'll work alongside talented colleagues who are passionate about solving complex problems and delivering meaningful impact for our customers. We offer competitive compensation and thoughtfully designed benefits to support your success and well-being. Applicants must be legally authorized to work in the United Kingdom. This is a fully remote position, with employment provided through an Employer of Record (EOR). PubNub is unable to provide visa sponsorship for this position. If you're excited about creating marketing programs that strengthen customer relationships, increase product adoption, and drive long-term growth, we'd love to hear from you. Join PubNub and help customers unlock the full potential of real-time technology. Candidates are expected to provide accurate, complete, and truthful information throughout the application and hiring process. Any material misrepresentation or omission may affect employment eligibility.

Want a soul-sucking call centre job? Yeah, neither do we. We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. 💜 Your team? The best bunch of people you’ve ever worked with—curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense—just a group of brilliant minds tackling challenges together. ⚡ It’s not always easy—but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it—BOOM—something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way. • ⚡ Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache., • 💡 Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast., • 📞 End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time., • 🧠 Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense., • ❤️ Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like., • 🌍 Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact., • ⭐ Live for great customer service. You get a kick out of helping people and making their day that little bit better., • 🧐 Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches., • 🤝 Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best., • 🌱 Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future., • 💡 Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen, • 💪 Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions., • 🤝 Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time. What’s in it for you? 👀💡 💻 Hybrid working – for those out of training & performing well, you can WFH 2 days.🚗 EV salary sacrifice – drive electric & save 💰 🚴 Cycle-to-work scheme 📈 Share options – own a little piece of the pie 🥧 🍏 Fully stocked kitchens – snacks = fuel = happiness 🎉 Weekly ‘Family Dinner’ catch-ups Sound like your kind of place? We want to hear from you A bit about the role:Location - Central London (Oxford Circus)Our need - Immediate startersSalary - £28,000Hours - Full Time Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect - First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview. Prep Call – After your first interview, you’ll arrange a call with someone from the Talent Team. They'll give an overview of what you need to know to succeed in the next stage, the Discovery Day. Discovery Day – This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It's designed to give you a taste of the company culture and the type of work involved. Final Interview – The last stage is the final interview, where you'll visit the office, meet two of our leadership team, and have a chance to ask any final questions. It’s also your opportunity to see the work environment before making your decision. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at _ and we’d love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. In this dynamic role, you will engage with customers through various channels, offering support and assistance tailored to their needs. Your professionalism and empathy will play a vital role in ensuring a memorable customer experience, helping to strengthen our reputation for excellence. • Handle customer inquiries in Italian through phone, email, and chat channels, • Provide accurate information regarding our products and services, • Resolve customer issues effectively and in a timely manner, • Document interactions and update customer records in our systems, • Work closely with other teams to ensure efficient resolution of customer concerns, • Participate in ongoing training and development sessions, • Contribute to a positive team environment and enhance customer satisfaction, • Fluency in Italian and English, both oral and written, • Exceptional communication and problem-solving skills, • Experience in customer service or a relevant field is advantageous, • Adept at multitasking and working in a fast-paced environment, • Strong attention to detail and commitment to customer satisfaction, • Positive attitude and a collaborative spirit, • Prior experience with customer support software is a bonus Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And More...

Elior at Work - Food People Actually Look Forward To Workplace food shouldn't be forgettable. It should be the best part of the day. At Elior at Work, we make fresh, modern food that people choose - not settle for. Bold flavours, great choice, and proper care in every service. We bring energy into workplace dining. And we give our teams space to be proud of what they serve every day. Working Pattern: 5 Days Out Of 7 | 30 Hours Per Week Salary: £22,400 Per Year | £14.36 Per Hour Job ID: 6766 What you'll be serving up... As a Chef you will have plenty of responsibility and opportunity to grow in your role, becoming a critical member of our team. Ensure the food is to the highest standard Ensure the kitchen and service area are always clean, well-presented, and well-stocked Keep up to date with menus and what food is on offer Offer a warm and friendly service Ensure COSHH, Food Safety, and Health & Safety are followed The ingredients you'll bring... Possess a passion for food Focused on the front line Genuine interest in customer service excellence Team player Previous catering experience What's on the menu for you... At Elior, we believe people do their best work when they feel supported, valued and able to thrive . That's why we offer a benefits package designed to support your wellbeing, career, finances and life outside of work. Here's a taste of what you can expect when you join us: Free meals on shift Flexible and part-time working opportunities 28 days holiday, increasing to 31 days after two years' service Enhanced family, personal and compassionate leave policies Paid volunteering days Training, development and career progression opportunities Pension scheme, life assurance and financial wellbeing support Salary Advance, giving you access to a portion of your pay before payday A supportive, inclusive culture where everyone can thrive Plus access to Elior Spark, our enhanced wellbeing platform, offering support for you and your immediate family, including: 24/7 virtual GP appointments Mental health support, counselling and therapy sessions Physiotherapy services and second medical opinions Online gym and workout programmes Legal and financial advice Nutrition, fitness and lifestyle guidance Meditation and mindfulness resources Dedicated wellbeing helplines and expert support whenever you need it Fancy being part of the recipe? At Elior, over 10,000 colleagues come together every day with one purpose: to enrich lives everywhere, every day. We're proud that 87% of our colleagues are proud to work here - and we think that's because people are given the support, trust and opportunities they need to thrive. Don't tick every box? Don't rule yourself out. We're looking for people with potential, passion and the right attitude, not just a checklist of experience. We're committed to creating an inclusive workplace where everyone feels they belong. If you need any adjustments during the recruitment process, just let us know. Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We'd love you to help us make those plans happen. Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do... that's the Topps way. What we're looking for As a Deputy Manager, you'll be right at the heart of your store's success. Working closely with the Store Manager, you'll help lead, motivate and inspire the team - championing standout service while driving strong commercial results across our trade business. This is your chance to make a real impact. You'll strengthen local trade relationships, build loyalty, and make sure our trade customers see Topps as their number one destination for everything tile-related. You're a confident communicator, a natural motivator and a trusted partner to customers. You've worked in retail, you've led teams, and you can show us where you've smashed sales and profit targets. What You'll Be Doing • Supporting the Store Manager to lead and motivate the store team, ensuring consistent delivery of great service, strong sales behaviours and operational excellence., • Taking ownership of the trade side of the business - growing relationships, driving repeat purchases and increasing local trade market share., • Using the Topps Sales Framework to proactively build meaningful relationships with trade customers, uncovering their needs and confidently recommend the right products., • Coaching and engaging the store team to help them spot opportunities, strengthen customer conversations and deliver both trade and retail sales and profit targets., • Leading by example on the shop floor - influencing, inspiring, and closing sales with confidence., • Ensuring the store maintains high operational standards and delivers an unrivalled customer experience every time. No Trade Experience? No Problem. If you're confident, energetic, customer-focused and up for learning, we'll provide full training in: • Trade and retail product knowledge, • Consultative selling skills, • Leadership and team coaching, • Our Topps Sales Framework What's In It for You? • Competitive basic salary, • Sales commission and bonus, • No evening work, • Christmas Eve & Boxing Day off, • Ongoing training, leadership development and real progression opportunities, • Generous Staff Discount, • Access to our Benefits platform with a wide range of discounts from 100s of retailers. If you love talking to people, enjoy selling and feel motivated by results, you'll thrive here. Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring manager Due to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18.Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide. JBRP1_UKTJ

CRM Developer - Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. We are looking for a person who will own this platform end to end. You will work with a department to understand how it operates today, design how the platform should support it, build the configuration and work with our developers on any code needed, test it with the users, train them, and support them afterwards. There are two business analysts to work alongside, but they are business-focused rather than technical. You are the lead for the platform and the link between the business analysts and our developers. This is a full-time role in its own right. Many areas of the business have not yet moved onto the platform, and the main reason has been a shortage of technical capacity. Your job is to remove that constraint. The platform may also be extended to other parts of the wider group. You do not need to have used Zoho Desk. We appreciate that Zoho Desk specialists are rare, and we do not expect one. We are looking for someone who has done this kind of work on a comparable platform and can apply it here (see "Experience we value" below). What you will do Understand the business Work with department heads and teams to understand their current process, where the work arrives from and where it goes next. • Decide, with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. • Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting simple and adding to it as the team becomes comfortable. Configure the platform Set up departments, agents, roles and profiles, layouts and custom fields, statuses, views, email templates, SLAs and knowledge base articles. • Build workflow rules, assignment rules, macros and Blueprints, including the Deluge scripts that sit behind them. • Manage the platform within its licence limits, including custom field capacity, and keep it tidy by retiring what is no longer used. • Apply the standing controls: vulnerable-customer flags, data retention and subject access support. Work with developers on integrations Specify the interfaces that connect Zoho Desk to my clients other systems, and work with our developers, who build them (currently in PHP) using the Zoho REST API and webhooks. If you can write some of them yourself, that is a real advantage. • Identify where automation can remove manual work, such as email processors that read standard supplier emails and update tickets, scheduled jobs, approval-by-email links and data synchronisation, and specify and test them with the developers. • Diagnose problems with existing interfaces and agree fixes with the developers. Changes to a Blueprint can break automation silently, so you will manage those changes carefully. • Write and maintain technical documentation, and keep credentials and secrets out of code and documents. Test, train and support Plan and run testing and user acceptance testing with the business. • Train end users and team leaders, and write the guidance and knowledge base articles they need. • Be the point of escalation for the platform: investigate root causes, fix issues and advise on how to use it well. • Report on how the platform is used and recommend improvements, including new channels (telephony, live chat) and the sensible use of AI and automation. Grow the platform Maintain a roadmap of departments still to move onto Zoho Desk and agree priorities with the Head of IT. • Prepare the platform for use by other company Leasing businesses, if and when that is agreed. This may mean multi-brand or multi-entity design, and working with my clients own IT, security and governance teams. • Work with the business analysts and coach them in the technical side of the platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. • Technical aptitude. A good working understanding of how systems integrate through REST APIs and webhooks, enough to specify an interface, test it and work effectively with developers. Experience of scripting or low-code logic within a workflow platform. • Analysis. Experience gathering requirements from non-technical colleagues, mapping processes, and turning them into a working solution. • Delivery to the end user. Experience of testing and UAT, and of training and supporting users after go-live. • Ownership. You will be the main owner of the platform. You are comfortable owning problems, explaining trade-offs plainly, and saying no when something belongs elsewhere. • Communication. Able to talk to a finance director and a developer in the same afternoon. Desirable Experience of writing backend code against REST APIs, particularly PHP. This is a significant advantage, as it would let you build interfaces yourself. • Direct Zoho experience (Desk, CRM, Forms, Sign, Creator or Flow) and Deluge scripting. • SQL, and experience of reporting from a data warehouse or database. • Experience of email-based case management and mail routing, such as Microsoft 365 shared mailboxes. • Experience of Agile delivery. • Experience of regulated financial services, including vulnerable-customer handling and GDPR (retention, subject access requests). • Experience of rolling a platform out to more than one business or brand. • Interest in AI, automation and low-code tools, and in applying them sensibly. Experience we value, even if it is not Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: • A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. • A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. • An integration or PHP developer who has worked closely with business users on a workflow platform. • A technical business analyst, ideally one who also writes code. The concepts transfer directly. Zoho Desk's Blueprint is a state machine, comparable to flows in other platforms. Its custom functions are comparable to scripts, and its webhooks and APIs are standard REST. What we offer A role with real ownership of a platform that touches most of the business. • A thorough handover. The current platform owner has documented how Zoho Desk is used and how each interface works, and a recorded training session is available, so you will not be starting from nothing. • Two business analysts to work with. • The chance to shape the roadmap and, if agreed, take the platform into the wider Leasing group. • Hybrid working from Milton Keynes If this is you and you want to know more, please send me your CV and we can talk more about the company / role in more detail TPBN1_UKTJ

Jira Developer - Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. We are looking for a person who will own this platform end to end. You will work with a department to understand how it operates today, design how the platform should support it, build the configuration and work with our developers on any code needed, test it with the users, train them, and support them afterwards. There are two business analysts to work alongside, but they are business-focused rather than technical. You are the lead for the platform and the link between the business analysts and our developers. This is a full-time role in its own right. Many areas of the business have not yet moved onto the platform, and the main reason has been a shortage of technical capacity. Your job is to remove that constraint. The platform may also be extended to other parts of the wider group. You do not need to have used Zoho Desk. We appreciate that Zoho Desk specialists are rare, and we do not expect one. We are looking for someone who has done this kind of work on a comparable platform and can apply it here (see "Experience we value" below). What you will do Understand the business Work with department heads and teams to understand their current process, where the work arrives from and where it goes next. • Decide, with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. • Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting simple and adding to it as the team becomes comfortable. Configure the platform Set up departments, agents, roles and profiles, layouts and custom fields, statuses, views, email templates, SLAs and knowledge base articles. • Build workflow rules, assignment rules, macros and Blueprints, including the Deluge scripts that sit behind them. • Manage the platform within its licence limits, including custom field capacity, and keep it tidy by retiring what is no longer used. • Apply the standing controls: vulnerable-customer flags, data retention and subject access support. Work with developers on integrations Specify the interfaces that connect Zoho Desk to my clients other systems, and work with our developers, who build them (currently in PHP) using the Zoho REST API and webhooks. If you can write some of them yourself, that is a real advantage. • Identify where automation can remove manual work, such as email processors that read standard supplier emails and update tickets, scheduled jobs, approval-by-email links and data synchronisation, and specify and test them with the developers. • Diagnose problems with existing interfaces and agree fixes with the developers. Changes to a Blueprint can break automation silently, so you will manage those changes carefully. • Write and maintain technical documentation, and keep credentials and secrets out of code and documents. Test, train and support Plan and run testing and user acceptance testing with the business. • Train end users and team leaders, and write the guidance and knowledge base articles they need. • Be the point of escalation for the platform: investigate root causes, fix issues and advise on how to use it well. • Report on how the platform is used and recommend improvements, including new channels (telephony, live chat) and the sensible use of AI and automation. Grow the platform Maintain a roadmap of departments still to move onto Zoho Desk and agree priorities with the Head of IT. • Prepare the platform for use by other company Leasing businesses, if and when that is agreed. This may mean multi-brand or multi-entity design, and working with my clients own IT, security and governance teams. • Work with the business analysts and coach them in the technical side of the platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. • Technical aptitude. A good working understanding of how systems integrate through REST APIs and webhooks, enough to specify an interface, test it and work effectively with developers. Experience of scripting or low-code logic within a workflow platform. • Analysis. Experience gathering requirements from non-technical colleagues, mapping processes, and turning them into a working solution. • Delivery to the end user. Experience of testing and UAT, and of training and supporting users after go-live. • Ownership. You will be the main owner of the platform. You are comfortable owning problems, explaining trade-offs plainly, and saying no when something belongs elsewhere. • Communication. Able to talk to a finance director and a developer in the same afternoon. Desirable Experience of writing backend code against REST APIs, particularly PHP. This is a significant advantage, as it would let you build interfaces yourself. • Direct Zoho experience (Desk, CRM, Forms, Sign, Creator or Flow) and Deluge scripting. • SQL, and experience of reporting from a data warehouse or database. • Experience of email-based case management and mail routing, such as Microsoft 365 shared mailboxes. • Experience of Agile delivery. • Experience of regulated financial services, including vulnerable-customer handling and GDPR (retention, subject access requests). • Experience of rolling a platform out to more than one business or brand. • Interest in AI, automation and low-code tools, and in applying them sensibly. Experience we value, even if it is not Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: • A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. • A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. • An integration or PHP developer who has worked closely with business users on a workflow platform. • A technical business analyst, ideally one who also writes code. The concepts transfer directly. Zoho Desk's Blueprint is a state machine, comparable to flows in other platforms. Its custom functions are comparable to scripts, and its webhooks and APIs are standard REST. What we offer A role with real ownership of a platform that touches most of the business. • A thorough handover. The current platform owner has documented how Zoho Desk is used and how each interface works, and a recorded training session is available, so you will not be starting from nothing. • Two business analysts to work with. • The chance to shape the roadmap and, if agreed, take the platform into the wider Leasing group. • Hybrid working from Milton Keynes If this is you and you want to know more, please send me your CV and we can talk more about the company / role in more detail TPBN1_UKTJ

We are recruiting for experienced Engineer Schedulers (Controllers) to work in our Head Office in Houghton Regis. The role is to lead a team of trades people (roofers, carpenters, electricians, plumbers) and act as their main point of contact. Liaising with tenants, they raise property repair jobs and allocate to the correct trade. Communication, organisation and problem-solving are some of the key skills required for this role. Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced. Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression. Main Responsibilities: Running daily schedules for team of trade Operatives (electricians, plumbers, etc) Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs Arranging parts or materials for click/collect where not available from usual suppliers Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion Essential Skills / Experience for this role: Excellent communication and listening skills Ability to multi-task to manage a demanding workload in a fast-paced environment Excellent resource planning and administration skills The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers Company Benefits: Career development opportunities Employee Assistance – access to a range of support and advice by telephone and a via a mobile phone app Free Personal Trainer group sessions after work every Thursday Hamper at Christmas This is a full-time office-based (not remote working) position. Our hours of work are 8am to 5pm Monday to Friday, and this role requires working until 6pm and 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary. Job Types: Full-time, Permanent TPBN1_UKTJ

NOW HIRING: CLASS 2 HIAB DRIVERS – CARLISLE & SURROUNDING AREAS Specialist Driver Resourcing (SDR) is looking for experienced Class 2 HIAB Drivers to join our growing team on a permanent basis. The role is based in Carlisle an d the surrounding areas however regular travel across the UK from Monday to Friday. Due to the nature of the work, there will be occasions where you will be required to stay away from home. We're ideally looking for drivers with at least 6 months' HIAB experience who are reliable, professional and looking for a long-term opportunity with a company that genuinely supports its drivers. Staying Away Package When travelling more than 70 miles each way and staying away from home, you'll receive: Travel Day Payment – 4 hours paid for travel days Accommodation – £80 per night when staying away Subsistence – £10 per day when staying in a hotel Benefits of Working with SDR Permanent Position – Long-term, reliable employment Early Starts – Start times between 6:00am and 7:30am Holiday Entitlement – 23 days + bank holidays, including a full Christmas shutdown Pension & Life Insurance – Added financial peace of mind Job Variety – Different routes, clients and locations throughout the UK Supportive Team – Driver chat group plus full office support throughout your working day Top-Tier Clients – Opportunities to work with major national brands Less Manual Handling – HIAB deliveries are generally less physically demanding than traditional manual deliveries Driver App – View and manage available jobs conveniently Live Payslips – Instant access to your payment records Who We're Looking For HGV Class 2 licence HIAB experience – ideally 6 months or more Reliable and professional approach Comfortable travelling and staying away Monday to Friday when required Good customer service skills Commitment to health and safety If you're an experienced Class 2 HIAB Driver looking for a permanent position with regular work, excellent support and a company that values its drivers, we'd love to hear from you. Location: Carlisle surrounding areas Role: Class 2 HIAB Driver Contract: Permanent Working Pattern: Monday–Friday Stay ing Away: Required when applicable Get in touch with Specialist Driver Resourcing (SDR) today to find out more and apply! TPBN1_UKTJ

Customer Delivery Driver (Class 2) - Huws Gray Cambridge - Drive Safely. Deliver on Time. Represent Huws Gray on the Road. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn't do it without our people and that's where you come in! As a Customer Delivery Driver (Class 2) , you play a vital role in ensuring our customers receive their materials on time and in great condition. No long-haul journeys, no late nights—just local deliveries and a strong team backing you up every step of the way. What you'll be doing: Delivering materials to our local customers - making sure they get exactly what they need, when they need it Building great relationships on the road - acting as an ambassador for our brand Staying up to date with Health & Safety practices - including tachographs, training, and delivery administration Taking pride in your vehicle - ensuring it meets all relevant standards We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind—and there's no judgment in asking. What you'll bring: We don't expect you to know everything from day one – If you have a Class 2 Licence , we'll give you the training, tools, and support to succeed. What matters most is your positive attitude and willingness to get stuck in. A HIAB licence is a bonus, but not a dealbreaker. What's in it for you: We believe great work should be recognised and rewarded. Here's what you can expect: A strong annual leave allowance, alongside your bank holidays Company bonus scheme, based on performance Contributory pension and life assurance Discounts onhigh street retailers, supermarkets, restaurants, gyms and cinemas Colleague discount across our group brands Attraction and travel discounts Training and development programmes to support your growth We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. We'll support you to gain your HIAB certification if you don't already have it. Training will be provided by us, and you'll become fully qualified to operate HIAB equipment. A training agreement will apply, meaning if you leave the business within a set period after completing the training, you'll be required to repay the cost At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know. INDDRI TPBN1_UKTJ

Job Title: Inbound Sales Coordinator Location: SE16, London (short walk from Canada Water) Salary: £30,000 - £35,000 per annum, plus quarterly commission Job Type: Full-time, Permanent Working Pattern: Hybrid — after an initial 4-week training period, this role requires 2 days per week in the office We are recruiting on behalf of a growing SME in the Private Health sector, based in SE16, who are looking for an Inbound Sales Coordinator to join their Commercial Team. This role is responsible for managing the full sales cycle for all inbound sales opportunities, from initial enquiry through to account opening and handover to the Account Manager. You will also provide support to existing customer accounts as required. • Manage a high volume of inbound new business sales opportunities, • Effectively handle inbound queries via email, web-chat and phone, • Support the account management of existing customers, • Produce proposals and presentations, and support with tenders, • Liaise with other departments to gather information needed to respond to queries, • Keep up to date with industry news and competitor activity, • Highlight any service defects and suggest improvements or innovations, • Meet and exceed personal KPIs, contributing to team and company targets, • Carry out other reasonable duties as required, • At least 1 year's sales experience (inbound experience welcome — this is not a cold-calling/hunter role), • Able to prioritise workload and work well under pressure, • Flexible approach, responsive to business needs, • Articulate with excellent communication and interpersonal skills, • Well presented with a "can do" attitude, • A collaborative team player, • Base salary: £30,000 - £35,000 Quarterly commission, based on inbound lead conversion rate: • 55% conversion: £1,250, • 65% conversion: £1,500, • 75%+ conversion: £1,750, • Hybrid working: 2 days per week in the office (after 4-week training period) #J-18808-Ljbffr

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out ourblog and follow us @InsideGeotab onInstagram . We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Solutions Engineer (Segment) who will drive technical success in the pursuit of large and strategic opportunities within their areas of expertise, resulting in increased revenue. If you love technology, and are keen to join an industry leader — we would love to hear from you! As a Senior Solutions Engineer, your key area of responsibility will be driving technical pre‑sales success across large and strategic fleet opportunities. You will be responsible for running discovery sessions, technical demos, pilots, and proof‑of‑concepts, while positioning Geotab solutions by understanding customer business challenges and identifying the best fit. You will also develop segment‑specific knowledge contributing to playbooks and knowledge bases, lead strategic projects with partners and third‑party integrators, and provide market feedback to Product Management. You will need to work closely with Business Development Managers, Business Segment Managers, Account/Engagement Managers, the Signature Accounts Team, Product Management, and other Solutions Engineering teams. To be successful in this role you will be a self‑starter with strong communication and presentation skills, able to articulate complex concepts to both technical and non‑technical audiences. In addition, the successful candidate will have a customer‑focused mindset, strong problem‑solving abilities, and the business acumen to drive revenue through pre‑sales engagements. Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end‑users and partners (through the channel team) and enhance their understanding of Geotab solutions. Educate and collaborate with the channel team, enabling partners and end‑users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs. Partner with Business Development as the technical prime to drive Geotab's continued growth with large/enterprise fleets. Run technical pre‑sales activities ranging from discovery, technical demos, pilots, POC's (but not limited to) enabling enriching customer engagement experience maximizing the chances of a sale. Assess and analyze prospect business challenges, identifying Geotab's viability and defining Geotab solutions to meet those needs. Develop segment knowledge (per segment) contributing to playbooks and knowledge base to drive large/complex prospect opportunities, feeding the channel team to drive partner based opportunities that fall under segment categorisation. Are an expert in one or more segments, consulted by your peers, and work with Segment Managers on go to market strategies. Identify and implement methods for automation and standardization for demonstrations and implementations based on Segment expertise and business requirements. Contribute to the continuous improvement of the company's offerings by providing segment based feedback, through knowledge and customer/prospect engagement to the Product Management teams. Maintain and develop a smooth transition plan to the channel teams, upon acquisition of a prospect to a customer to ensure service and solution goals are met. Collaborate with the Geotab revenue generating teams to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention. Ensure documentation and reporting of prospective opportunities and projects are tracked using standards (JIRA & Salesforce) to enable communication flows and workload management. Are able to work independently with minimal guidance from your manager, receiving validation on your solution proposals. Lead and oversee strategic projects, collaborating closely with partners, third‑party integrators, and customers to ensure seamless implementation, deployment, and success. Mentor and support Solutions Engineers and other team members, sharing knowledge, expertise, and best practices to promote skill development and professional growth. 5–8 years of experience in a relevant technical field, such as Solutions Engineering, Sales Engineering, Engineering Support, Software Development, Automotive Engineering, Data Science, Technical Account Management, or Business Development. Business acumen and a desire to drive revenue growth through prospect and pre‑sales engagements. Effective problem‑solving and critical thinking abilities, with the capacity to assess customer challenges and propose viable solutions. Ability to collaborate effectively with cross‑functional teams, including sales, product development, and customer support. A customer‑focused mindset, with a commitment to understanding client needs and delivering exceptional service. Experience with sales or business development, with the ability to identify and pursue potential opportunities. Strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non‑technical audiences. Time management and organizational skills, with the ability to manage multiple projects and priorities simultaneously. Proven track record of successful customer engagements, project management, and team collaboration. Experience in mentoring, guiding and leading team members to better solutions. Proven ability to maintain and grow technical knowledge to the level of a subject matter expert. Ability to lead and create training sessions for audiences with a variety of technical backgrounds. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud‑based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work‑life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to read our Privacy Notice. Geotab is committed to fair and equitable treatment for all, and fostering a culture that embraces diversity and inclusion throughout the hiring process and beyond. At Geotab, our unique company culture is built upon the value of “always do the right thing” which is embraced by employees around the world. As a global organization, we continuously seek ways in which we can support both our staff and our communities through programs and partnerships focused on empowering diversity and prioritizing inclusion. We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Submission of the information on this form is strictly voluntary. Opting not to participate will not impact your job application in any way. Information obtained will not be associated with your name or job application in any identifiable manner. This information will be kept secure and confidential and will be used solely to evaluate our diversity and inclusion efforts. The information collected in this survey is only available to HR staff and Geotab data scientists to view in aggregated data format and not on an individual basis. Your answer will be maintained confidential and not be seen by selecting officials or anyone else involved in making hiring decisions. Note to USA Applicants: This is a separate survey from the EEO-1 Voluntary Self Identification Form used in the United States for compliance purposes. We feel that the options found in the mandated survey do not encompass the rich diversity of our applicants, and as such strive to provide additional responses that reflect the landscape more accurately. I identify my ethnicity as (select all that apply): Select... What gender do you identify as? Select... Does the role you are applying for include managing direct reports? Select... Geotab is committed to connecting, hiring and providing equal opportunity to qualified people with disabilities. Please select a response below as it relates to disability. Select... We use Greenhouse's AI-powered Talent Match tool to compare your application against our job requirements. #J-18808-Ljbffr

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry‑defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world‑class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in‑office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. Over the past few years, development of LLMs has evolved at a rapid pace. It’s not enough for our customers to just “set it and forget it” when it comes to AI software. Truly successful AI Agents require hands‑on execution, rigorous iteration, and deep technical delivery to reach enterprise‑grade performance. As an Agent Deployment Engineer, you will be responsible for end-to-end execution of AI agent builds for strategic customers. This is a highly technical delivery role where you will own the implementation work required to launch and scale enterprise-quality agents—partnering with customers and internal teams to define success, translate requirements into build plans, and deliver agents that meaningfully impact the customer’s business. You’ll work closely with Agent PMs, Agent Success, Engineering, and GTM teams to create tight feedback loops: executing builds, surfacing gaps, and influencing the evolution of Decagon’s agent‑building platform based on real customer needs. This role is ideal for someone who thrives in fast‑moving environments, enjoys shipping customer‑facing technical work, and can balance hands‑on execution with structured thinking. Own end‑to‑end architecture and execution of AI agent builds for enterprise customers, from systems design and initial scoping through implementation, evaluation, and production deployment. Design and engineer the core agentic logic governing agent behavior, applying engineering principles to optimize quality, reliability, and correctness across non‑deterministic model outputs. Engineer and validate layered guardrails and supervisory controls to ensure safe, compliant, and predictable agent performance across real‑world scenarios. Architect, build, and test integrations with customer systems (e.g., data pipelines, CRMs, ticketing systems), including building the tools, APIs, and workflows needed for reliable deployments at scale. Interface with senior technical stakeholders at customers to define success criteria and system requirements, and drive technical delivery against timelines. Diagnose, debug, and resolve both probabilistic and technical failures through root‑cause analysis of execution traces, error logs, and model behavior. Design evaluation and regression‑testing frameworks to validate agent behavior against ground truth and guard against performance drift. Translate customer needs into clear internal documentation and run tight feedback loops with Engineering to drive platform improvements. Partner closely with APMs, Engineering, Design, and Go‑To‑Market teams to deliver consistent, repeatable, best‑in‑class agent builds. Have 5+ years of relevant experience in a technical customer‑facing role (e.g., solutions engineering, forward‑deployed engineering, technical consulting, implementation engineering, technical product/PM, or similar). Native or business‑level fluency in both written and spoken English and French is required. Strong technical foundation: comfortable writing code, working with APIs, and building/validating integrations end‑to‑end. Experience delivering production‑grade customer solutions that require structured execution, testing/validation, and iteration. Ability to communicate clearly with senior technical stakeholders, translate requirements into implementation plans, and drive delivery. Comfort working in fast‑moving, ambiguous environments where you shape solutions as much as you implement them. Experience building with or around LLMs / AI agents (prompting, evaluation, guardrails, tooling, workflow design, etc.). Experience with enterprise SaaS integrations (e.g., ticketing systems, CRM, data pipelines) and associated security/compliance considerations. A Computer Science, Engineering, or Math degree, or equivalent technical experience. Strong product instinct: ability to write crisp PRDs, define success metrics, and contribute customer insight back into product roadmap. We proudly offer the following benefits for our full‑time employees: Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) Parental Leave Fertility and family building benefits through Carrot Monthly stipend to support your wellness, lifestyle, and work‑life balance Daily lunches and snacks in the office to keep you at your best Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave) These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans. #J-18808-Ljbffr

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. Over the past few years, development of LLMs has evolved at a rapid pace. It’s not enough for our customers to just “set it and forget it” when it comes to AI software. Truly successful AI Agents require hands‑on execution, rigorous iteration, and deep technical delivery to reach enterprise‑grade performance. We’re creating an Agent Deployment Engineering Org: a specialized technical delivery team responsible for end‑to‑end execution of AI agent builds. Agent Deployment Engineers own the hands‑on work required to deliver best‑in‑class agents—writing and configuring key components, validating integrations, and ensuring agents perform reliably at scale. This team brings greater specialization and focus to build quality. Agent Deployment Engineers are technical and customer‑facing: you’ll interface with senior technical stakeholders on the customer side while also going deep on agent configuration and build execution. As an Agent Deployment Engineer, you will be responsible for end‑to‑end execution of AI agent builds for strategic customers. This is a highly technical delivery role where you will own the implementation work required to launch and scale enterprise‑quality agents—partnering with customers and internal teams to define success, translate requirements into build plans, and deliver agents that meaningfully impact the customer’s business. You’ll work closely with Agent PMs, Agent Success, Engineering, and GTM teams to create tight feedback loops: executing builds, surfacing gaps, and influencing the evolution of Decagon’s agent‑building platform based on real customer needs. This role is ideal for someone who thrives in fast‑moving environments, enjoys shipping customer‑facing technical work, and can balance hands‑on execution with structured thinking. Own end‑to‑end architecture and execution of AI agent builds for enterprise customers, from systems design and initial scoping through implementation, evaluation, and production deployment. Design and engineer the core agentic logic governing agent behavior, applying engineering principles to optimize quality, reliability, and correctness across non‑deterministic model outputs. Engineer and validate layered guardrails and supervisory controls to ensure safe, compliant, and predictable agent performance across real‑world scenarios. Architect, build, and test integrations with customer systems (e.g., data pipelines, CRMs, ticketing systems), including building the tools, APIs, and workflows needed for reliable deployments at scale. Interface with senior technical stakeholders at customers to define success criteria and system requirements, and drive technical delivery against timelines. Diagnose, debug, and resolve both probabilistic and technical failures through root‑cause analysis of execution traces, error logs, and model behavior. Design evaluation and regression‑testing frameworks to validate agent behavior against ground truth and guard against performance drift. Translate customer needs into clear internal documentation and run tight feedback loops with Engineering to drive platform improvements. Partner closely with APMs, Engineering, Design, and Go‑To‑Market teams to deliver consistent, repeatable, best‑in‑class agent builds. Have 5+ years of relevant experience in a technical customer‑facing role (e.g., solutions engineering, forward‑deployed engineering, technical consulting, implementation engineering, technical product/PM, or similar). Strong technical foundation: comfortable writing code, working with APIs, and building/validating integrations end‑to‑end. Experience delivering production‑grade customer solutions that require structured execution, testing/validation, and iteration. Ability to communicate clearly with senior technical stakeholders, translate requirements into implementation plans, and drive delivery. Comfort working in fast‑moving, ambiguous environments where you shape solutions as much as you implement them. Experience building with or around LLMs / AI agents (prompting, evaluation, guardrails, tooling, workflow design, etc.). Experience with enterprise SaaS integrations (e.g., ticketing systems, CRM, data pipelines) and associated security/compliance considerations. A Computer Science, Engineering, or Math degree, or equivalent technical experience. Strong product instinct: ability to write crisp PRDs, define success metrics, and contribute customer insight back into product roadmap. We proudly offer the following benefits for our full‑time employees: Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) Parental Leave Fertility and family building benefits through Carrot Monthly stipend to support your wellness, lifestyle, and work‑life balance Daily lunches and snacks in the office to keep you at your best Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave) These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans. #J-18808-Ljbffr

Seen this advert before? That is because we are continuing to grow! We are very excited to be growing our small and efficient TechOps team at Octopus. We aren't looking for standard IT support - we are looking for an ambitious, deeply knowledgeable and experienced TechOps Generalist to join our team, to grow with the rest of the company, and ensure we are doing so in a secure and safe way. You will be a key partner in defining what TechOps is at Octopus. We will be continuing to shape this team to provide world class support to our employees, building our way out of problems with engineering firepower and undertaking transformational organisational change. We don't just "fix" things - we automate them out of existence. For us, a Generalist isn’t about knowing a little of everything, it’s a multi-disciplinary role for someone who’s deeply experienced in many facets of Enterprise IT. Think multi-domain specialist - not Jack of all trades. A more modern, more lean version of a traditional Enterprise IT team with around one of us for every 1000 people at Octopus. We cover everything from what most people would call “1st line support” all the way up to high-level strategic planning, and everything in between. We tackle big problems and the breadth of work is huge. Dealing with ambiguity is a key part of working in TechOps, and every day will be a new and exciting one, working on varying challenges across the company and keeping plates spinning. We have a cloud‑first approach to everything we do. This allows us to scale quickly and focus on things where we can add the most value. No on‑prem AD here! Systems engineer, DevOps, Tech support, Technical support, Technical support analyst, IT support, IT desktop support, Systems Administrator, Network Administrator, Workplace technology, Solutions specialist, Solutions administrator, Systems manager, Support manager. • Provide delightful day‑to‑day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible. Their problems are our problems., • Troubleshoot and fix a wide range of technical issues, from laptop faults and network issues, to account provisioning failures and SSO problems., • Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience., • Continually find opportunities to automate our processes and improve the user experience., • Empower our people to help themselves by designing and building self‑service solutions., • Monitor and maintain all the tech in our offices around the world - networks, meeting rooms, printers, digital signage, CCTV, door access control., • Managing supplier relationships and the procurement process for SaaS and hardware., • Lead and manage complex technical projects with multiple stakeholders from around the business., • Rollout of, and migration to, a new identity provider, • macOS and Windows MDM migration, • Rollout of a new device trust and posture compliance solution, • The replacement of insecure factors like SMS with phishing‑resistant factors, • Office fit‑outs, including tech like network, AV, access control etc, • SaaS migrations for acquisitions e.g. Microsoft 365 to Google Workspace We’re looking for people with at least 5-7 years of solid enterprise IT experience. The technical bar is high. While we use Okta, Kandji, Kolide, Zscaler, Meraki and HiBob amongst others, we care about your understanding of the fundamentals of key SaaS tooling, but we also expect candidates to have significant experience implementing and customising these tools for Enterprise environments, so if you’ve lived in Entra and Intune? Awesome! You’ll also need: • Confidence in articulating and implementing your technical ability, particularly with enterprise‑level SaaS tooling, customer support and automation. The ability to do this both with your peers and novice users is vital., • A team player - we don’t want people who vanish and come back with perfect, completed work. You collaborate and work transparently and can identify who can help you, or needs your help., • Rich experience and examples of scripting, using APIs to automate mundane and error‑prone repetitive tasks., • To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time., • Experience working with multiple teams and managing multiple stakeholders., • Experience managing and deploying macOS, Windows, iOS, and Android at scale., • Experience administering and troubleshooting Single Sign‑On (SSO) technologies such as OAuth, OIDC and SAML., • Deep experience with Identity & Access Management. You should be able to explain the nuances of SAML, OIDC, and OAuth, and have hands‑on experience with SCIM provisioning., • Experience of designing and installing office networks - we use Cisco Meraki., • A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing. Don’t think you check off every single box? We love hiring passionate people with a drive to learn. If you are an expert in some of these areas and are hungry to master the rest, get in touch and let us know where your strengths lie. • Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co‑owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We’ve also been placed in the top 10 companies for senior leadership, • Visit our UK perks hub - Octopus Employee Benefits This role can be either fully office based in any of our major offices in Brighton, Manchester, Leicester, Coventry or London, or a hybrid of a few days a week working remotely and office based. Our salary bandings are between £65,000 - £90,000 depending on your experience. On a call with one of our talent team, it's something we always chat through, as we genuinely want to match your experience with the right salary. We're very excited to be growing our small team. We're looking for skills and experience to help shape and define the future of not only our team, but the wider business at a global scale. If you're reading this and grinning, please apply! There are huge challenges to tackle, and we need amazing people who are keen to get stuck in. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. #J-18808-Ljbffr

Title: Product Expert Department: Customer Success, Reporting to Head of Customer Success Found Salary: £30,000 - £35,000 (depending on experience and seniority) Benefits & Culture: Lottie’s careers page here. Equity: A very generous EMI share offering. Holiday: 26 days + bank holidays. Mission: Elevate later life for everybody and build the care sector of the future. Office Policy: Hybrid with two core office days. Office Location: London Bridge, London, UK. The Opportunity: Lottie is looking for a dedicated Product Expert. We help care providers connect with families searching for care and through Found (Lottie's CRM platform) help care providers manage, prioritise and forecast their enquiries, occupancy and finances. This means our partners can spend less time wrestling with software and spreadsheets and more time on the people in their care. You’ll be the person our partners hear from when they need help, responding over live chat and email and seeing their problems through to resolution. Our AI Agent handles most of the routine, repetitive questions, which means your time goes to the hard, product-specific problems that actually need a human expert. Over time, you’ll also help improve our knowledge base and, with it, the AI Agent. You’ll get to know Found and the Lottie marketplace inside out, working closely with Product and Engineering, and become one of the clearest voices of the customer in the company. What does this role involve? Be the first point of contact for partners across Found and the Lottie marketplace - responding over live chat and email and seeing tickets through from first response to resolution. Be the human escalation point when our AI Agent hits something they can't solve. Contribute to the knowledge base across both products - write and maintain help articles and close content gaps so partners and the AI can find answers faster. Get to the root of problems - reproduce issues, dig into accounts, and hand clear, well-evidenced bugs to Engineering and Product. Spot patterns across tickets and feed them back to the wider team - turning real-world friction into product improvements. Responsible for the metrics that show support is working - response and resolution SLAs, CSAT and help improve how much our AI Agent can handle over time. Help onboard and train new care-provider partners so they get value from Found faster. What problems will you be solving? Giving care providers fast, accurate answers to their hardest problems - so technology is never the thing standing between them and the people they look after. Building on the foundations of a support function, implementing the processes and standards to scale as Found grows. Keeping the knowledge base good enough that customers and the AI can self-serve - so routine questions are answered instantly and the interesting ones reach you. Being the bridge between our customers and our Product and Engineering teams. We think you’ll be a great fit if… You’ve got around a year's experience in a customer-facing role - this could be support, ticketing, high-volume written comms or anything where you’re used to solving problems for customers quickly and clearly. You're a genuinely strong writer - clear, warm and concise. Most of our support happens in writing, and you'll be creating help content too. You're a natural troubleshooter who enjoys getting to the bottom of a problem and doesn't give up at the first dead end. You're organised and calm under a busy queue, and you take real ownership of what you're responsible for. You care about our customers and our mission - Found's partners look after some of society's most vulnerable people, and that matters to you. You’re AI-curious - quick to spot where AI can help you solve problems faster and produce better outcomes, and keen to work alongside our AI Agent rather than around it. Bonus: you've used helpdesk or CRM tools (Zendesk, Intercom, HubSpot, Pylon), or you've owned documentation before. If not, we'll teach you. Sound like you but not quite 100%? Apply anyway — we're looking for potential and the right attitude, not a perfect CV match. This role isn’t for you if… Our mission to elevate later life care doesn’t resonate with you. You want a role where every problem already has a documented answer - here, you'll often be the person working out that answer, then writing it down. You’d rather pass hard problems on than own them through to resolution. You're looking for a purely strategic or relationship-led role - this is hands‑on, frontline support. You're not excited about building something from the ground up, or about a product that has a real impact on an important industry. Meet Lottie Founded with a mission to build the care sector of the future, Lottie is creating the AI operating system for social care - designed to unlock profitability for care providers and to make finding care as easy as booking a holiday on Airbnb. Launched in London in July 2021, Lottie has raised over £25m from tier 1 venture capital funds (Accel and General Catalyst) and is widely recognised as one of Europe's fastest growing tech companies. Most recently, Lottie was the acclaimed winner of Deloitte Fast 50, LinkedIn Top Startups, The Sunday Times Tech 2026 and Startups 100. As of today, Lottie offers four core products: Lottie (B2B2C Marketplace) - Free service that helps families find the UK’s best care homes and home care services. Think Rightmove for care. Found by Lottie (B2B Vertical SaaS) - AI-native CRM software supporting care providers to effectively manage their enquiries, occupancy and finances. Seniorcare by Lottie (B2B Vertical SaaS) - Employee benefit helping companies deliver outstanding eldercare support to their employees. Eliza by Lottie (B2B Vertical SaaS) AI agents that handle care home enquiries - so no family goes unanswered. Launch video here. Why Lottie? Career Opportunity - A career-defining chance to build and own a support function from day one, with clear room to grow — into senior support, knowledge and AI operations, or Customer Success — as Found scales. Mission - Tech for good that aims to build the care industry of the future and to positively impact millions of people's lives. Investors - Series A backed startup having raised £25m+ from tier 1 venture capital investors including Accel and General Catalyst. People - Join a kind, talented and mission driven team that loves coming to work every day. Culture - Excellent employee compensation/benefits, hybrid office policy and outstanding company culture with a 5/5 employee review score on Glassdoor. Award Winning - Acclaimed winner of LinkedIn’s 2024 “Top Startups” and named “the UK’s number one startup for 2025” in Startup.co.uk 100 Index. Awarded one of the best places to work in the UK by The Sunday Times 2026. We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. If you require reasonable accommodations during the application or interview process, please let us know at #J-18808-Ljbffr

Help people feel listened to, supported and confident in their next steps. Augmentive was founded to make finding and accessing the right mental health support easier. We bring together consultant-led psychiatric care and a wider network of mental health professionals, supporting people with ADHD, autism and broader mental health needs. Our approach combines compassionate, personalised care with technology that makes accessing and coordinating support simpler. We’re looking for a warm, organised and dependable Patient Support Lead to be our main point of contact for patients. When someone reaches out, they may feel anxious, uncertain or simply need help getting something sorted. The way we respond matters. You’ll take day-to-day ownership of patient support, personally answering calls, emails and chats and making sure enquiries are followed through. This is a hands‑on role with no line‑management responsibilities. Most of your time will be spent helping patients directly, with opportunities to improve how we work as you get to know the service. In this role, you’ll: • Be a welcoming first point of contact. Give patients a clear, helpful and reassuring response across phone, email and chat., • Support people through sensitive conversations. Listen carefully, respond with kindness and professionalism, and recognise when to involve a colleague., • Follow things through. Keep track of enquiries, coordinate with the wider team and make sure patients know what happens next., • Recognise concerns and elevate promptly. Follow safeguarding procedures and involve the appropriate clinician when a patient’s wellbeing or a question needs clinical attention., • Keep information clear and organised. Maintain accurate records so colleagues have the context they need and patients receive consistent support., • Help us improve. Use what you learn from patient conversations to suggest practical improvements and contribute to reporting on how support is working. Looking after patients will remain your first priority. We’d like to hear from people who bring: • Warmth and clear communication. You help people feel heard and explain things simply, especially when someone is worried or upset., • A calm, thoughtful approach. You can navigate difficult conversations, maintain appropriate boundaries and seek support when needed., • Enjoyment of direct patient contact. You want to spend your working day speaking with people, resolving enquiries and making their experience better., • Good judgement. You notice when something needs attention and understand the importance of confidentiality, safeguarding and timely escalation., • Organisation and reliability. You can manage a busy inbox and phone line, prioritise competing needs and do what you say you’ll do., • A collaborative mindset. You share information, support colleagues and take a practical approach to solving problems. Experience in healthcare or patient services would be helpful. We also welcome applicants from customer support and other people‑focused roles who can demonstrate these qualities, particularly experience supporting people through sensitive situations. At Augmentive, your work will make a difference to someone’s experience of care every day. You’ll join a small team where your contribution is visible, your judgement is valued and you have real ownership of your work. We offer highly competitive rates and flexible remote working, planned around reliable patient support and agreed team coverage. We’d love you to visit our London office every couple of months to catch up with the team. You’ll work closely with clinical and operational colleagues, and your understanding of patients’ needs will help us make the service more responsive and easier to navigate. We care about how we work together: treating people with respect, following through on commitments and helping one another deliver thoughtful, dependable care. We welcome applicants from all backgrounds, including neurodivergent people. We value both lived experience and the perspectives gained from supporting others. Please let us know if you need any adjustments during the recruitment process. If you enjoy helping people, take pride in getting the details right and want to contribute to a service where patient experience matters, we’d welcome hearing from you. #J-18808-Ljbffr

About Busuu Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. Busuu’s vision is to empower people through languages. We are the world’s largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our global community of native speakers and lesson content designed for real life. Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company. We win in mid-market today. Deals reach us from both directions, SMB customers growing into us, and enterprise accounts landing small, as a pilot or a single team. Our enterprise business is nascent, and building it properly is one of the biggest opportunities we have. This role owns the commercial thinking that makes that work: who we target and why, how we package and price so a small landing has a real path to becoming a large account, how we position against the alternatives, and what our sales team needs to win in the field. You'll need to understand how enterprise buyers evaluate, decide and get internal sign-off - because you'll be building that motion with us, not operating one that already exists. It's a senior mandate with real decision authority, held by one person to start with. You'll be our first dedicated B2B product marketer, you'll own the function, and you'll shape what it becomes as the business grows into it. • Who we sell to, and which bets we make. Own ICP definition and segmentation for B2B across both of our motions, the mid-market business we win in today and the enterprise business we're building. Define which segments and which buyers Busuu commits to in B2B, and the commercial case for each. Growth & Product Strategy owns whether the engine converts into the markets you choose; you own the choice., • How we price and package. Own pricing direction and packaging structure, grounded in how buying groups actually approve spend, who holds budget, what procurement will sign, what the economic buyer benchmarks against. This includes the commercial question that matters most to us: how a small mid-market landing becomes a large account. You define the model; Growth & Product Strategy translates it into the product requirements that make it deliverable., • How we’re positioned, and what we say. Own the value proposition and the reason a buyer chooses us over the alternatives or over doing nothing. Author the B2B message architecture, segment and buying-group specific, as the B2B expression of Busuu's cross-segment messaging framework., • How enterprise buyers decide. Build the map of how champions, economic buyers, procurement, legal and security each evaluate and approve a deal, and what each needs to believe. This capability doesn’t exist at Busuu today. You’ll be creating it as the enterprise motion forms., • The market and win-loss read. You have direct access to continuous B2B market intelligence, generated by Growth & Product Strategy, and the authority to act on it for ICP, positioning and pricing without it being filtered. You own the interpretation of why enterprise deals are actually won and lost; Growth & Product Strategy convenes the reviews and holds the relationships and deal history that make them possible., • What sales needs to win. Own the enablement framework: what equips the team at each stage of an enterprise deal and how it's structured. Field coaching and delivery sit with sales leadership. You define messaging and positioning., • Taking it to market. Own launch architecture and sequencing for B2B, and the rollout of packaging changes into the field. You report to the VP of GTM Strategy & Growth, and be our first dedicated B2B Product Marketer. You own the function, the standards, what it does, what it stops doing, and the case for what it needs next. • Busuu for Business Lead: owns B2B pipeline, new business and customer success. Brings you deal outcomes and field reality; you equip those teams to win., • B2B Marketing Lead: owns B2B demand generation and campaign execution, working from the positioning and messaging you define., • B2B Growth & Strategy head: owns growth mechanics for B2B. Whether the bets we’ve made are converting and expanding, market-entry sequencing, and the monetization levers inside the model you define. Generates continuous B2B market intelligence and convenes in the field of relationships across CS and new business., • Product Marketing head: owns Busuu’s cross-segment messaging framework across B2C and B2B. You author the B2B expression of it directly, and this role holds accountability for the story staying coherent across segments., • Product and Technology : you define what the commercial model requires; they are the team building it., • Senior B2B product marketing experience, ideally in SaaS, EdTech or a comparable subscription business, deep enough to operate from muscle memory on ICP, positioning and buying group dynamics from day one., • Enterprise commercial depth. You understand how large organisations evaluate, approve and buy, and you've made pricing and packaging decisions grounded in how buying groups actually approve spending., • Experience of both motions, enterprise high-touch and mid-market medium-to-low-touch., • You’ve built where it didn’t exist. You’re joining a motion that’s forming, not inheriting one that works, and that prospect energizes you rather than frustrating you., • Comfortable being the first and only person in the function, owning the outcome without a team behind you, and making the case for that team when the business has earned it., • AI fluency as a multiplier on your own output, not a requirement to build engineering-grade automation., • Additional European languages are a plus., • Our centrally located offices are well-equipped with free breakfast, plenty of snacks and fresh fruit, • You get 2 free lunches per week at our office that you can choose out of a wide selection of restaurants in the area, • Busuu offers a great Private Health Insurance scheme, • There is a dedicated training budget to ensure our employees can continuously grow and progress in their careers, • We like to support our teams with their work-life balance so we offer flexible working hours and a hybrid model of working, • We offer enhanced maternity and paternity leave (depending on location), • Staying connected as a team is very important to us, so we have lots of social activities for you to join such as team lunches, Thursday socials, quarterly team, and company events We aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. • CV application review - We will review it as quickly as possible, • Let’s chat - Quick chat with our team about your experience and the role, • Interview - With the Hiring Manager, • Case Study - At home case study to show off your skills, • Interview - Interview to review the task and speak with other colleagues in the team Our platform is for everyone, and so is our workplace. We pride ourselves on embracing our differences, whether they’re cultural, racial, religious, or otherwise. This means each one of us comes to work knowing that we have a voice - and a safe, judgement-free zone to speak freely. If you like the sound of that, join us. We'd love to hear what you have to say. #J-18808-Ljbffr

Join to apply for the Customer Care Advisor - 5M FTC role at Wolverine Worldwide 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We’re looking for a Seasonal Customer Care Assistant to join us on this exciting chapter. If you’re passionate about delivering exceptional service, thrive in fast-paced environments, and want to be part of a team that really cares, this could be your moment. • Providing outstanding customer care across phone, live chat, email, and social channels, • Becoming a product expert and delivering personalised shopping experiences, • Navigating multiple systems with confidence and precision, • Collaborating with a team that celebrates strength, spirit, and inclusion, • 1+ year experience in customer care, • Working to stretched targets, • Strong communication, • A positive, adaptable attitude and attention to detail, • A love for fast-paced environments and empowering women, • Fluent in English Verbal and Written, • Detail Oriented and highly organised, • Excellent follow up and follow through, • Generous clothing allowance + 60% off SB merchandise, • Flexible working, bonus scheme, and studio class discounts, • Inclusive policies for maternity, paternity, adoption, and childcare support, • A culture that stands up, speaks out, and celebrates diversity Please note: this role requires flexibility to work days and weekends and is a 5-month fixed-term contract. Starting date for this role is from October 2025. We only accept full-time applications - you must be available to work 40 hours per week. • Entry level, • Full-time, • Other, • Retail Apparel and Fashion We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

At Carmoola, we're changing the way people get on the road - making it faster, fairer, and entirely built around the customer. We've started with car finance, reimagining it from the ground up with a seamless, digital experience that puts drivers in control. Since launch, we've raised over £240m from top-tier investors (including QED), helped over 16,000 customers get behind the wheel - and we're scaling fast. To take things to the next level, we're looking for a sharp, passionate, and customer-obsessed Customer Operations Executive to deliver best-in-class support, delight our customers, and help build a world-class operations engine at Carmoola. You’ll be the voice of Carmoola to our customers, responding to enquiries via phone, chat, and email, and making sure every interaction delivers a ‘WOW' experience. From onboarding new customers to supporting them with any questions or issues and managing collections, you’ll play a vital role in making car finance feel approachable, human, and seamless. This is a high-impact role for someone who loves helping people, thrives in a fast-paced environment, and is looking to build their career in a dynamic, growing fintech company. • Delivering WOW service - Responding to customer queries via phone, chat and email, making every interaction warm, friendly and helpful., • Championing customer satisfaction - Helping onboard new customers and resolving any questions or issues that arise, making sure every customer feels heard and valued., • Collaborating across teams - Working closely with Product to continually improve the customer experience, providing valuable feedback and ideas., • Managing loan lifecycle - Helping customers throughout their journey, from onboarding and payments to managing collections, making sure every step is seamless and customer-curricular., • Looking for ways to go ‘above and beyond' - Always looking for ways to make the experience better and delight customers., • Contributing to a growing company - Helping to build and scale operational best practices as Carmoola grows., • 2+ years of experience in customer service, ideally in a consumer-friendly environment., • Fantastic communication skills - warm, approachable and confident across phone, email and chat., • Strong interpersonal and empathy skills - high EQ, patient and genuinely passionate about making people feel valued., • Experience working in a mobile app or digital environment (Zendesk experience is a bonus)., • Experience in a fast-paced or startup environment - a growth mindset and positive ‘can-do' attitude., • Experience in lending or consumer credit is a big plus., • Highly autonomous and motivated - you take initiative, solve problems quickly and adapt as things evolve. Please note, this is a shift-based role. You will work a 40-hour week, and our opening hours are 8 am to 8pm, 7 days a week. You'll usually work 2 weekends a month, but some months it could be 3 weekends. You may be required to work bank holidays, if so, you'll get this in lieu. • Competitive salary: £30k-35k depending on experience, • Yearly performance-based pay reviews, • Hybrid working: Up to 3 days a week in our London office, in the heart of beautiful Primrose Hill (depending on your home location), • Holidays: 25 days + bank holidays, plus an extra day on your birthday, • Year-end recognition award, • Private healthcare, • Pension: 5% employer matched contribution, • Join a mega-talented and high performing team, • The chance to play a pivotal role inside a fast-growing fintech during a meaningful stage of its journey. #J-18808-Ljbffr

iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud‑first and mobile world. Leveraging a purpose‑built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day. More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit Technical Support Associates interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An ideal candidate for this role will have a wide breadth of knowledge and experience with enterprise networks, systems, and cybersecurity. An outstanding candidate will have previously been the “go‑to” network engineer, system administrator, or security engineer in a previous role. The outstanding candidate will also understand the challenges that administrators face when trying to secure their users and devices in today’s borderless network landscape and have a track record of solving them. If you have an innate curiosity to understand how systems work (and could possibly be abused), a drive to find creative solutions to problems others may think are impossible to solve, are comfortable in a fast paced, challenging, and exciting environment, and are driven to provide customer satisfaction, we want to hear from you. We’ll provide the opportunity for you to work with some of the largest and most complex networks on the planet, providing a service that helps protect organizations and users from threats. • Solve complex technical support inquiries via telephone, live chat, and ticket interactions with a positive and professional demeanor;, • Document interactions comprehensively for auditing and record keeping purposes;, • Spin up lab environments consisting of firewalls, switches, routers, and endpoints to reproduce customer environments for advanced troubleshooting purposes;, • Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements;, • Participate in testing pre‑release solutions and validating performance against test plans documenting results;, • Create and submit knowledgebase entries to help improve customer self‑service capabilities;, • Create and maintain internal knowledge systems to assist other internal team members;, • Stay abreast of product changes, working with lab and test systems to come up to speed quickly with new capabilities, devices, and features;, • Bachelor's degree in technical field (Computer Science, Computer Engineering, Information Technology), • 1-3 years of previous technical support experience, • Possess a strong work ethic and team player mentality, • Excellent communication skills both verbal and written, • Experience designing and supporting multilayer IP networks; routing and switching, • Experience with network security; firewalls, intrusion prevention, risk assessment, pen testing, content filtering, PKI, SSL/TLS, • Experience managing Windows Server or Red Hat Linux server environments; Proficient with Linux, • Experience managing large (>1k seat) Windows and Mac workstation deployments, • Experience managing DNS; Microsoft or Bind, • Experience with virtualization, specifically VDI implementations, • Experience with acquiring and analyzing packet captures, • Experience/familiarity with managing enterprise deployments of iOS, Android, and Chromebook devices, • Highly developed sense of integrity and commitment to customer satisfaction, • Strong detail orientation and listening skills, • Strong decision‑making and analytical abilities, • Optimistic, supportive, and FUN work environment, • Healthcare Plan, Pensions, • Highly competitive salary The duties and responsibilities described above are essential functions of the job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. *This position is not eligible for sponsorship of work visas #J-18808-Ljbffr

Founded in 2014, we offer the industry’s first and only cloud-based, fully-customizable, end-to-end software solution to automate securities-based lending from origination through the life of the loan. By combining thought leadership in suitability and risk management with industry-leading education and the latest technology, Supernova enables advisors to deliver holistic, goals-based advice and to help their clients achieve financial wellness. We partner with the industry’s largest banks, most prominent insurance companies and leading online brokerages to democratize access to securities-based lending and better the entire financial ecosystem. At Supernova Technology, we believe that the best results come from a team that is passionate, driven, and supported in all aspects of their professional lives. Here, you’ll work alongside talented and innovative individuals who are committed to driving the future of securities-based lending technology. We foster a culture of collaboration, continuous learning, and growth, where each person’s contributions make a real impact. We are looking for a Data Analyst to join our UK/Europe team in a role that balances hands-on data work with customer support. You will query, validate, and manage data and turn it into accurate reporting and insight, while also supporting clients on data-related questions, discrepancies, and operational issues. Both sides of the role are important, and the mix will vary day to day. Working on the Supernova platform, you will investigate and resolve data issues, maintain databases, and build and maintain dashboards and reports, as well as act as a knowledgeable point of contact for clients who can trace issues and communicate findings clearly. The ideal candidate is analytically rigorous, comfortable querying and managing data, and equally at ease working with clients to resolve their questions. • Collect, clean, transform, and validate data from multiple sources; write and optimize SQL to investigate issues, reconcile records, and answer business/client questions., • Build, maintain, and enhance dashboards, scheduled reports, and KPIs for internal stakeholders and clients., • Analyze trends and perform root-cause analysis on data discrepancies and integration/processing failures; deliver clear ad hoc analysis to support decision-making., • Support database maintenance (integrity checks, performance tuning, backups, access administration) in coordination with engineering., • Support data migrations and integrations by validating mapping, conversions, and file processing, documenting issues as they arise., • Serve as the point of contact for UK/Europe clients on data, reporting, and operational queries (chat, helpdesk, email, video/phone), triaging and resolving tickets within SLA and escalating when needed., • Investigate client-reported data discrepancies across systems and translate findings into clear, non-technical explanations that build client confidence., • Monitor data jobs, file processing, and reporting pipelines to proactively catch issues before they affect clients., • Maintain incident documentation, knowledge-base articles, and reporting definitions., • Represent the voice of the customer to Product, Engineering, and Program Management, surfacing recurring issues that may point to product or process changes., • Build platform and domain expertise over time toward becoming a regional subject-matter expert for data and reporting., • Bachelor's degree in Data Analytics, Statistics, Computer Science, Information Systems, or related field (or equivalent practical experience)., • 2+ years in a data analyst, business intelligence, or analytical role., • Strong SQL skills across relational databases, plus working knowledge of database maintenance concepts (data integrity, performance, access controls)., • Proficiency with a BI tool (Power BI, Tableau, or Looker) and advanced spreadsheet skills (Excel or Google Sheets)., • Solid grasp of data quality, validation, and reconciliation practices., • Excellent written and verbal communication skills, able to explain technical issues to non-technical stakeholders., • Strong ownership and ability to work independently, remote, on a largely US-based team., • Based in the UK, able to work across UK/European and US time zones, including occasional off-hours coverage., • Scripting for data analysis (Python or R) preferred., • Familiarity with integration concepts (APIs, SFTP/file-based transfers, message queues) preferred., • Exposure to cloud data or logging/monitoring tools (AWS or Azure) preferred., • Financial services, banking, or securities-based lending experience preferred. #J-18808-Ljbffr

This is a fantastic opportunity for an ambitious Digital Account Executive to join a highly-successful and fast-growing agency to deliver high-quality and innovative Stakeholder communications solutions through digital corporate communications. The principle role of the Digital Account Executive is to work with our wider team to support the delivery of high calibre, digital communications solutions for our blue-chip client base, including corporate websites, online reporting centres and website maintenance The role will provide you the opportunity to engage with client contacts and provide you with the opportunity to develop an intimate understanding of current trends and best practice digital corporate communications. We will also provide you with the opportunities and platform to develop your career within this growing and highly ambitious organisation. This role will suit a self-motivated individual who wants to make a real difference in their role - both to enhance their career and skills, and to deliver award winning, innovative projects for global brands. It will require an organised mind, digital expertise, great people skills and real attention to detail. By joining us you will be working on a hybrid model of three days in the picturesque offices in Bishops Park, Putney bridge and two days remote working. • To support the account management and digital project management team with the day-to-day management of projects by preparing and driving schedules and ensuring that all internal and external deadlines are met;, • To work closely with the digital project management team to produce core project documentation which will support the management and delivery of projects, including contact reports (key actions and deliverables), project briefs and status reports., • Upload content and make edits and updates to client websites in the CMS (Content Management System), You will also support and contribute to sitemaps and wireframes;, • To oversee and manage the turnaround of project design and content amends, ensuring that all amends are successfully incorporated and recorded to ensure an error-free delivery of projects;, • To ensure you consistently apply all of Black Sun’s project management and quality assurance processes and procedures at every stage of a project;, • To continually develop your understanding of how to deliver digital projects, developing your creative, digital and best practice knowledge and seeking ways to enhance the current processes and procedures; and, • To effectively organise meetings and conference calls and maintain orderly filing of all documents and materials held by the team., • To work closely with your digital project management team to develop your commercial awareness of Black Sun’s job costing and fee structure;, • To work closely with your digital project management team to effectively manage project budgets by implementing all of Black Sun’s financial processes including creating budget proposals, completing regular reconciliations, raising Purchase Orders for external costs and supporting the invoicing process; and, • To submit accurate timesheets on a daily basis., • To build strong relationships with your day to day client contacts, and attend and participate at client meetings and conference calls when required; and, • To deliver exemplary client services at all times helping to ensure we maintain the current high levels of client satisfaction and exceptional client feedback, and to seek ways to exceed our client expectations., • To support the team with Black Sun’s research into digital best practice corporate communications, by conducting research and providing insights which will support the development of Black Sun’s thought leadership;, • To continually drive your own understanding of our clients’ businesses, the industries they operate in, trends in digital corporate communications as well as industry news and developments; and, • To work closely with your team leader to develop your understanding of, and begin to be able to articulate, Black Sun’s proposition and views on key market insights. Reporting to: Digital Project/Account Manager Work closely with: The wider digital project management team as well as the creative, application development and finance teams You will have the following experience: • Excellent academics, • 1 – 2 years’ experience working within an agency (Digital or integrated);, • Organised and comfortable co-ordinating projects and deliverables and ideally trained in project management techniques or software;, • A digital native who is naturally keen to keep abreast of developments within our sector;, • Excellent writing, editing, proof reading skills are essential;, • Exceptional attention to detail; and, • Fully conversant with Microsoft Word, Excel and PowerPoint., • Passionate about digital;, • Strong interpersonal and communications skills necessary to build trust and respect both externally and internally;, • Extraordinary attention to detail and a desire to produce the highest quality solutions;, • Technically literate, and also able to communicate digital solutions into layman’s language;, • High-quality service ethic and committed to customer service excellence;, • Ambition to self-improve;, • Ability to manage many urgent and often conflicting priorities;, • Strong ‘can do’ attitude with an innate ability to take initiative and work by yourself as well as in a team; Across the globe, there is a powerful movement demanding that businesses focus on purpose, sustainability, and wider value creation. It has never been more important for organisations to build and maintain trust with their key audiences. And that’s where Black Sun come in – we are a partner to some of the biggest brands and businesses worldwide – helping them to build enduring relationships with their stakeholders and spark positive change through better engagement and inspiring communications. We define, articulate and shape the corporate story, bringing it to life across different channels and content formats. Our team is made up of over 150 talented specialists working across the UK, Europe, South Africa and Asia – analytical thinkers, forward-looking creatives, digital experts and inspiring change makers! For more than twenty years, we have won many awards and recognition for our work – but great work doesn’t happen by magic. Join Black Sun and you will become part of a, diverse, and inclusive community – a team of passionate and skilful people who will expand your horizon, energise your talents and ignite that spark of magic within you. Beyond what you would expect; a competitive salary, great benefits and hybrid working – we will support you in developing the skills and expertise to fast track your career. You will have the opportunity to make a difference every day, shaping the future of communications and creating positive change – and most importantly, to have fun along the way. Black Sun is the founding agency at the centre of The Positive Change Group. The Positive Change Group is a truly international stakeholder advisory and engagement collective of like-minded specialist agencies with a shared ambition to help bold and visionary businesses Spark Positive Change – to make a deeper impact on society, shape more ethical practices, build inclusive communities and deliver more sustainable performance. The Group currently consists of four pre-eminent agencies: Black Sun Global, People-Made, Stratton Craig and GoCo. Each agency brings together deep expertise on different aspects of stakeholder advisory and engagement – including brand culture, strategic communications, reporting, ESG advisory, analytics and creative storytelling. Current clients within the Group include major international firms, such as AstraZeneca, Burberry, Diageo, Meta, Olam, Virgin Atlantic and Vodafone. With headquarters in London, Singapore, and offices worldwide, the group is transforming the way companies engage with their customers, employees, investors, and communities worldwide. As business increasingly recognises that long-term success is dependent on the support and advocacy of their stakeholders – the Positive Change Group is helping their clients to inspire trust, build more positive relations and create sustainable value for the people that matter most to them. • Initial chat with talent acquisition manager, • 1st Interview (teams) with hiring manager, • 2nd interview (f2f) with hiring director,hiring manager and digital project manager In addition to a competitive salary based on skills and experience, as an employee at Black Sun, you will have access to a range of great benefits and perks, including: • 25 days holiday per year with ‘bonus’ days for long service, • Bonus scheme, • Personal development opportunities, • Group life assurance, • Group personal pension plan, • Employee assistance programme, • Hybrid working – min 3 days a week in the office Here at Black Sun, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We foster a business culture where ideas and decisions from all people help us grow, innovate, create the best work and be relevant in a rapidly changing world. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable. View our Privacy Notice here : site-services/privacy-notice #J-18808-Ljbffr

At V7, we’re building AI platforms that help humans do their best work, at incredible scale and speed. Our mission is to turn human knowledge into trustworthy AI, making complex tasks faster, smarter, and more accurate. We’re growing fast, backed by leading investors and AI pioneers (including the minds behind Transformers and Gemini). V7 Go is a set of tools for the document-heavy work that finance and insurance teams do every day. Workflow automation for the processes that used to eat whole afternoons. A Context Graph that makes everything a team knows (across workflows, documents and integrations) queryable in one place. Chat for the questions that don’t fit a process. It takes multi-modal data and returns verifiable outputs with transparent logic, so accuracy and compliance come built in, and it runs on the latest models including GPT, Claude and Gemini. The point isn’t the AI. It’s that an analyst who used to spend three days on something gets it back in an hour, with citations and an audit trail, and can show their working to anyone who asks. Have a look at what we’re building for finance and insurance. The team you’ll be joining and the impact you’ll have You’ll own V7 Go. That’s the whole product, not a corner of it, working with engineers, designers and with the founders close by. Go 4x-ed revenue last year with 160%+ upsell, and we’re running tens of millions of documents through it for customers in finance, insurance and real estate. What you choose to build next is what decides where that goes. The product does a lot of different things for a lot of different teams. A big part of the job is having a view on what it should be, and being willing to say no to the rest. It’s a small product team, so there’s not much process to hide behind. If something’s broken or missing, it’s yours to sort out. What you’ll be doing from day one Owning the roadmap. Deciding what gets built, killing the stuff that doesn’t matter, and shipping continuously rather than in quarterly chunks. Working out which problems are actually worth solving. Sales wants one thing, the loudest customer wants another, and the interesting bet is usually neither. Defining what good looks like before anything gets built, then checking afterwards whether it landed. Adoption, not shipped tickets. Making the trade-off calls. What’s in, what’s out, what’s deliberately a bit rubbish for now, and being able to explain why to whoever asks. Writing things down clearly. Decisions, trade-offs, why we said no to something. It’s how a small team stays pointed the same way. Keeping the whole thing coherent. Workflows, Context Graph and chat need to feel like one product rather than three that happen to share a login. Most of the features are self-serve, so if it needs explaining, that's a product problem. Who you are You’ve owned a product properly, at a startup or somewhere with a serious product culture. Not running a backlog someone else set. You've owned a real product area end to end at a startup or a company with a serious product culture. Discovery through launch, not backlog management. You've built for expert users who know their domain better than you do. B2B SaaS, fintech, insurtech, developer tools, data platforms. You're genuinely hands-on with LLMs and agents. You build with them, you have views on what they're good and bad at, and you can tell a demo from a product. You can hold a conversation with engineers about trade-offs without needing everything translated. You’re happy without much certainty. Priorities move here more than they would somewhere bigger. Opinionated but not precious about it. V7 champions equality and inclusion because diverse teams build better products. Don't check every box? Apply anyway — we value what makes you unique and will support them through the process, just let our Talent team know how they can help. #J-18808-Ljbffr

Ready to make a real difference in education? Join MyTutor, the UK’s leading online one-to-one tutoring platform and part of the IXL Learning family. We’re on a mission to improve education for everyone, and we’re looking for Customer Operations Executives to help deliver consistently excellent support as we scale. This is a frontline role at the heart of our Customer Operations team. You’ll support parents, pupils, tutors and schools across live channels (phone, email, and chat), while also contributing to the operational work that keeps MyTutor running smoothly. Alongside day-to-day customer support, you’ll take ownership of issues, help improve how we work, and develop deeper expertise over time. This role is based at our London office on Old Street. Your schedule will include weekdays with a mix of weekend shifts (typically one weekend day per month). • Early Shift: 8am - 5pm | Monday-Friday (usually one week a month), • Day Shift: 9am - 6pm | Monday-Friday, • Late Shift: 10am - 7:00pm | Monday-Friday (usually one week a month), • Weekend Shift: 9:00am - 5:00pm Saturday (usually one weekend shift per month), • Own customer contacts end-to-end across live channels (phone, live chat, and email) - providing clear, accurate, empathetic responses, and ensuring the customer gets a resolution, • Handle a wide range of queries across all customer groups, adapting your communication style to suit different needs, situations, and levels of understanding, • Take responsibility for your performance, meeting service level, customer satisfaction, and productivity targets, • Complete essential operational and compliance-related tasks accurately to support the smooth running of the marketplace, • Apply established processes consistently, while raising unclear guidance, inefficiencies, or risks when you spot them, • Work closely with your team lead and peers to manage workload across channels and maintain high service quality during busy periods, • Contribute to improving processes, documentation, or ways of working based on what you see day to day, • Build deeper expertise in specific areas of Customer Operations over time, based on your strengths and interests, • Bachelor’s degree, • Strong written and verbal communication skills, with the ability to explain information clearly, calmly, and honestly, • A genuine interest in solving problems and delivering positive outcomes for customers, • Ability to manage competing priorities, stay organised, and work effectively across multiple channels, • High attention to detail, particularly when working with operational or compliance-related processes, • A proactive mindset - comfortable asking questions, flagging issues early, and suggesting improvements, • Willingness to learn new systems, processes, and subject areas, and to take responsibility for building your knowledge over time, • Comfortable owning your work, acknowledging mistakes, and using feedback to improve, • Nice to have: Experience in a customer-facing or customer-adjacent role, ideally in a fast-paced service, operations, or marketplace environment Safeguarding is everyone’s business at MyTutor – we are committed to safeguarding the welfare of children, young people and adults, and we expect all team members to share this commitment. This position is subject to an Enhanced DBS Disclosure check with children's barred list check. IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example: • 1 in 4 students in the United States uses IXL.com, • Rosetta Stone provides an immersive learning experience for 25 languages, • Wyzant is the nation's largest community of tutors, covering 300+ subjects, • Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team. At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category. #J-18808-Ljbffr

Location: Pier Walk, London Shift pattern: M- F, 8-5pm Salary: Competitive • You will be utilising your core skills as an Air Conditioning service engineer, reactive fault diagnostics and installations associated to this company’s core activities, • Full commissioning and servicing of HVAC Equipment, Chillers and associated Air Handling Units and other associated equipment., • Assist with Warranty Repairs where necessary, • Compile reports and information sheets according to the company’s Quality System, for purposes of conveying information regarding the quality and performance of individual installations., • Co-operation with contracts staff were necessary to achieve our employer’s acceptance in line with agreed contract terms., • Produce non-commissioning related documentation as dictated by workload, i.e. Technical reports and reject reports for failures of components or plant., • Responsible for own Health & Safety on site and follow Method Statements and Risk Assessments as standard on all sites, highlighting specific requirements as required., • Liaise with Contract Managers and contract support in arranging delivery and collection of materials and/or consumables., • Assist as necessary, with scope of abilities; with service, maintenance and warranty work should commissioning workload become sporadic., • Promote the after sales Service and Maintenance Divisions of the Company., • Laisse with the Contract Manager / contract support and report any issues, which may be causing problems on site and may delay the completion of the contract or jeopardise the satisfaction of the customer., • Any other duties, projects etc. that are necessary for the achievement of the company’s Objectives within the remit of the role. Note: the above list is not exhaustive and may be reviewed from time to time with the role holder., • Flexibility to work within several sites with different variety of customers and sites., • Regular on call cover to attend site emergencies, outside of normal working hours, • Completing a weekly time sheet correctly and submitting it to your line manager weekly., • Submitting Expenses weekly with all supporting receipts., • Completing all necessary paperwork for the customer whilst on site and obtaining a customer’s signature to enable the job attended-to be invoiced without any delays., • Completing engineer’s worksheet in full, giving full details of plant that requires additional work., • Completing the Minor Works and Installation Certificates on completion of any electrical installations or alterations., • Phoning in to your line manager / office administrator at the end of every job to update., • Phoning in to the office helpdesk at the end of the day after your last job as part of the lone working procedure. Essential • Full UK Driving License (maximum 6 points on license and no cases pending) Desirable but not essential qualifications or licences: • IPAF, PASMA, • Knowledge and use of computer software – Microsoft Office, Building Management Systems, • HVAC & Building Services Engineering experience, • City & Guilds/NVQ - Building Services Engineering or Electrical Installation/Maintenance or equivalent Knowledge • FGAS regulation (City & Guilds), • NVQ / City & Guilds in Air Conditioning and / or Refrigeration, • Manufacturer course / knowledge Experience • Minimum of 2 years field based Service / Fault Finding experience, • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

We’re making electric vehicle ownership as smart and as simple as possible, by building the giant, virtual charging platform of the future. In just five years, Octopus Electroverse has grown to become one of the largest eMobility players globally, with over 1,400,000 connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more. But it’s just the start: we’re busy expanding internationally, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future. We are working to make public EV charging simple across multiple customer bases, including whitelabel app users, EV business fleets, new international markets and our flagship consumer offering. Electroverse is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships teams, and more - all focused together on making Octopus the go-to name in EV charging. And we’re looking for smart individuals with an interest in the space who can help us make it happen. We’re looking for someone who’s passionate about code, curious, and eager to learn. You’ll be working alongside the backend team that provides services for our Electroverse ecosystem in the electric vehicle and electrification space with focus on helping develop the core functionality of our business. As our business grows, we’re looking to build commercial stability whilst ensuring robust, transparent and competitive pricing for our customers. You’ll help us develop discounting solutions, monitor financial patterns, and consistently and reliably deliver value. We’re open to the level you’re applying on, if you don’t feel like a Senior Engineer yet, but you tick all the boxes, we’ll definitely consider your application. Our project is establishing itself as the leading e-mobility provider solution within the industry and we want to take it to the next level. This means we're working on big features which will give you the chance to have a huge impact and, given our ambitions in the electrification space, influence how the back-end scales to meet new challenges and create a wider ecosystem. Overall, you'll work with a small, high-energy project team to bring the product to life - an exciting opportunity to work like a start-up within a rapidly scaling EnTech business. Help us improve the core product by developing and improving our pricing and discount mechanisms. Help improving the accuracy of our financial reporting and payment success rates across our existing and potential payment providers Expand existing charging subscription offering to add flexibility and scalability Work within a small specialized team to enable multiple cross functional product areas and delivery best quality for our customers Support the Operations team in resolving payments related customer issues, and the Financial team in building accurate reporting systems The passion to create something amazing, and the mindset to learn and grow with the company. 3+ years software experience, preferably with Django or similar Python frameworks Experience with monitoring and debugging applications and infrastructure Experience maintaining asynchronous processing systems (AMQP, Celery) An ability to discuss vision and features within a team and propose creative solutions Knowledge of common security practices Familiarity with continuous integration and continuous deployment An ability to write robust and fault-tolerant software Proficient understanding of Git Experience with subscriptions and recurring payments Experience with billing and invoicing flows Experience working on commercials, pricing and tax within an international context Experience with KYC/KYB products and flows Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were named the UK's top company to work for in 2025, and we ranked in the top ten in the Sunday Times Best Places to Work 2026. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership Visit our UK perks hub - Octopus Employee Benefits P.S. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at and we’d love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. #J-18808-Ljbffr

• Postgres Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. We're seeking a highly motivated and experienced engineer to play a key role in our Customer Service Engineering Group. You should have a strong understanding of delivering robust and scalable code, applying best practices, and a proven track record of delivering high-quality software. Experience with AWS and Postgres is highly desirable. We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, and though we are looking for someone with at least 7 years of commercial experience with Java, you need not be an expert! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. The main part of our Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great! • Java, which makes up the majority of our backend codebase, • Postgres, • AWS & GCP - we're cloud-native, • Distributed service based architecture, • Kubernetes (EKS), • TeamCity for CI / CD (lots of teams are releasing code 15-20 times per day!), • Terraform and Grafana Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: • Initial phone call - :45 minutes, • Take home technical test to be discussed in the technical interview - :3 hours, • Technical interview - :1.5 hours, • Final Interview - :40 minutes, • 25 days holiday (plus take your public holiday allowance whenever works best for you), • An extra day's holiday for your birthday, • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off, • 16 hours paid volunteering time a year, • Salary sacrifice, company enhanced pension scheme, • Life insurance at 4x your salary & group income protection, • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton, • Generous family-friendly policies, • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks, • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. #J-18808-Ljbffr