Customer chat support jobs in Reino Unido

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after: • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need: • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

Branch Manager – Huws Gray (Bexleyheath) - Inspire your Team, Grow your Branch, and Make a Real Difference Every Day. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in! Ready to take charge and make an impact? We’re looking for a Branch Manager to join us at Huws Gray Bexleyheath. As a Branch Manager, you’ll lead a high-performing team, drive business growth, and ensure our customers receive exceptional service. You’ll shape the success of your branch, create opportunities, and foster a supportive work environment. What you’ll be doing: • Making sure you, your team and our customers are safe by following all the appropriate guidelines, • Delivering top-tier customer service that keeps people coming back, • Managing branch performance whilst maximising its profitability - including P&L and customer ledger responsibilities, • Developing business opportunities - growing relationships with new and existing customers, • Ensuring your transport is used to its full potential, • Supporting and mentoring your team through delegation, training, one-to-ones, and reviews, • Overseeing branch resources - including stock, equipment, and vehicles We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking. What you’ll bring: You don’t need to tick every box—if you’re passionate about leadership and customer service, we want to hear from you. We’ll give you the training and support you need to succeed, but previous management experience is key. What’s in it for you: We believe great work should be recognised and rewarded. Here’s what you can expect: • 23 days’ holiday, plus bank holidays (31 days per year), • Company car, • Company bonus scheme, based on performance, • Contributory pension and life assurance, • Private healthcare, • Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas, • Colleague discount across our group brands, • Attraction and travel discounts, • Training and development programmes to support your growth We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.

Validation Specialist – Join A Customer Care Team & Make an Impact • Attractive bonus!, • Hybrid working that fits around your life — a balance of home and office that keeps things flexible and productive., • Your wellbeing matters. Benefit from private healthcare, wellbeing programmes, mental health support, gym discounts, and more. Our client is growing at a rapid pace and we’re looking for a Validation Specialist to join their Customer Care team and play a key role in protecting their customers, strengthening fraud‑prevention processes, and ensuring data is always accurate and high‑quality. If you’re detail‑driven, love solving problems, and enjoy work that genuinely makes a difference, this is a role where you can shine. What You’ll Do • Carry out precise validation checks across a wide range of documents and policies, ensuring all data matches internal systems., • Use specialist tools to detect document fraud, flagging any suspicious activity., • Speak with customers via inbound and outbound calls, offering clear explanations and ensuring a positive, professional experience., • Accurately record, track and update validation outcomes in line with compliance and internal procedures., • Escalate potential fraud cases through the correct channels., • Work closely with both Customer Care and Underwriting teams to ensure consistency, accuracy and compliance., • Spot trends, highlight issues, and suggest automation or process improvements., • Stay close to our customer operations by occasionally supporting fulfilment tasks (phone, email, live chat)., • Support colleagues by providing clear, knowledgeable responses to validation‑related queries. What We’re Looking For • Experience in customer service, validation, operations or a regulated environment., • Exceptional attention to detail, with the ability to identify discrepancies quickly., • Strong understanding of document handling and validation processes., • Confident using digital tools, platforms, and workflow systems., • Clear written and verbal communication skills., • Ability to work independently while collaborating effectively with your wider team., • Experience within fraud, compliance, or insurance is a bonus — but not essential. What would you want to join this organisation? This is an organisation where people who join do their best work when they feel supported, trusted, and empowered. Joining this amazing company means you’ll get meaningful opportunities to grow, feel valued, and enjoy coming to work.

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. What’s in it for you • Competitive salary, • Private healthcare for you and your family, • Pension scheme, • Flexible working options including working from home or our Marylebone office, • 60 days’ work anywhere, even outside the UK if you want, • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday, • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget, • Employee Assistance Programme and wellbeing portal The role The Customer Interaction Team Leader is responsible for the overall delivery of effective and professional customer services to Soldo Customers. To effectively deliver support to the Soldo customer this role requires close and effective collaboration with colleagues in AML, Risk, Compliance, and Technology. Ensuring compliance with regulatory obligations as well as the continuous development and management of customer servicing tools, technology, processes. The role is also responsible for ensuring that a regulatory culture is established and nurtured within the team. Service Level: • Measure, monitor and control the SLAs related to all the customer interaction activities, with a particular focus on customer satisfaction., • Regularly analyze customer contacts and identify improvement actions/development to reduce the need for customers to contact CI team and therefore improve the overall service Soldo provides., • Monitor day to day management of customer requests, e.g. change of company info / address, adding users and super admins, redemption, chargebacks, reporting on applications onboarding / escalation / rejections and card management., • Supervise Customer Interaction activities across all channels (email, phone, live chat) to ensure the highest standards of execution and customer service., • Proactively plan and manage with appropriate actions issues likely to impact service delivery, such as system failures or temporary interruptions, new product functionalities or regulatory requirements., • Provide input and feedback on existing and new CI procedures and ways of working to ensure compliance, complaints proper handling, fraud prevention, customer satisfaction, timely and efficient servicing, and overall continuous improvement., • Work with broader organization to improve business performance by putting in place enhanced CI procedures, processes, and technology to limit fraud cases., • Proactively engage with AML, Risk, Compliance team to ensure understanding of regulatory requirements and effective deployment in all Customer Interactions activities and processes., • Drive enhancement and automatization on the chat channel looking at how AI/Machine learning could help. Execute the Partners Management and BAU operations including: • Card Processor operational oversight, • Card Bureau operational oversight, • Forecasting and stock management of all fulfilment materials, • Ensuring customer facing fulfilment materials are compliant with scheme requirements, • Change management and maintenance of all partner configurations, • Partners (e.g. Mastercard) release notifications and management, • Weekly BAU partner meetings & Quarterly Business Reviews (QBR) with, • partners, • Jira ticket management and monitoring for partners & Soldo internal teams, • Oversee and executes all the mandates required by MasterCard Team Delivery and Development • Lead and develop the team by ensuring adequate team training, regular and effective 1-2-1s, and review of individual and Team KPIs driving both a regulatory culture, and one of continuous improvement., • Support the Customer Interaction team in professionally resolving customer queries and managing escalation cases as required., • Provide leadership and second line support for the management, investigation, reporting of fraud and complaint cases, • Ensure that the required level of fraud detection and prevention training is provided across the team., • Participate in cross-functional projects/initiatives representing the CI function., • Ensure a regulatory culture is established and nurtured across the function. We're looking for someone who must have: • Experience of working in a regulated and service oriented financial service environment., • Proven experience in effective leadership of customer servicing teams in regulated businesses., • Excellent people leadership skills and track record., • Proactive, driven, solution oriented, and highly organised., • Performance driven, motivated by continuously driving improved performance and KPIs., • Excellent spoken and written skills. Additional language skills welcomed., • Experience in working in a fast-paced environment., • Professional telephone and written manner, with good listening skills., • Ability to build and maintain good working relationships., • Analytical approach to problem solving., • Knowledge of MS Outlook, Word and Excel, Zendesk and Salesforce., • Flexible approach to work, with the ability to multitask.

Who We Are Casa by Josephine Jenno is a young, design-driven homewares brand based in Chelsea, London with a deep appreciation for craftsmanship and artisanal production. We are a small, passionate team, building something we genuinely care about. This is an opportunity to join the company in its formative stages, take ownership, and help shape the future of a brand with big ambition. The Role We’re looking for an exceptional Customer Operations & Office Manager to own all customer-facing and operational touchpoints across the business. This is a hands-on role. You will be the first point of contact for our customers and fully accountable for ensuring orders are processed accurately, shipped on time, and delivered in perfect condition. Sitting at the intersection of customer service, order management, and logistics, you’ll have real authority to improve processes and raise the bar on customer experience. If you’re excellent at customer service and ready to step into a role where you help build a best-in-class customer experience from the ground up, this is that next step. Key Responsibilities Customer Experience & Support • Act as the first point of contact for all customer interactions across phone, email, live chat, reviews and social media., • Handle customer queries, complaints, and issues with confidence, speed, and strong customer empathy, • Ensure all customer communications consistently reflect the brand’s tone, quality, and values, • Represent the brand at in-person events, sample sales, and pop-ups, delivering an outstanding face-to-face experience, • Own the end-to-end order process using Shopify and Mintsoft, ensuring customers receive their orders on time and in full, • Monitor orders daily and work closely with our 3PL warehouse partner to proactively resolve delays, errors, or delivery issues, • Fulfil orders from the office when required, ensuring products are packed and dispatched accurately and on time, • Manage returns and exchanges through returns platforms such as Swap or Loop, • Ensure both the office and 3PL warehouse are fully stocked with the correct packaging materials, • Manage all stock transfers between warehouses., • Ensure office supplies, equipment, and day-to-day operational needs are consistently maintained, • Coordinate logistics for photoshoots, marketing, and PR activity, including ordering and delivering stock or samples to required locations, • Take full ownership of customer operations within an early-stage, high-growth business, • Help shape, document, and scale customer service and operational processes, • Use customer insight and reporting to influence improvements across operations, fulfilment, and product, • Grow with the business, with clear scope to take on increased responsibility over time About You As our primary customer-facing brand ambassador, you live and breathe customer experience. You combine strong customer empathy and emotional intelligence with operational discipline and a data-driven mindset. You care deeply about detail, presentation, and quality, and you understand that great customer experience is built through excellent execution behind the scenes as much as front-line interaction. You’ll bring: • 2+ years’ experience in customer service or customer operations, ideally within e-commerce or a premium/luxury brand, • Proven experience handling customer queries across email, phone, live chat, and social media with native level written and spoken English, • 2+ years’ experience managing orders and fulfilment using Shopify and order/warehouse systems (Mintsoft ideal), • Strong experience with customer support platforms such as Zendesk or Gorgias, and returns platforms such as Swap or Loop, • Confidence using Excel / Google Sheets to build reports and understand the metrics that drive operational improvement, • Experience with Inventory Management Systems MS such as Cin7 or Unleashed is highly desirable, • Calm under pressure, highly organised, and comfortable taking ownership, • A genuine desire to build something better — not just maintain the status quo Why Join Us • Opportunity to put your mark on an early-stage, high-growth business, • Immediate ownership and genuine influence over how customer operations are run, • A role that will grow with you as the company scales, • The chance to help build a best-in-class customer experience, not just close tickets, • Hybrid working - Tuesday to Thursday at our office, Monday & Fridays from home., • Salary: £30,000 p.a

About Specter 👻 At Specter, we exist to replace lagging data with living signals. When we were on the investing side, every “breaking news” alert was already stale. By the time a funding round or press release hit our desks, the field was crowded, the deal was priced, and the real opportunity was gone. We started Specter because private markets deserve a live feed, not a rear-view mirror. Our platform tracks the leading indicators — the subtle signals in companies, people, and investors — that hint at tomorrow’s breakout before anyone writes the headline. Today, over 300 top VC and PE firms rely on Specter daily to spot the first hints of momentum, win allocations earlier, and move with insight instead of inertia. Why Join Us We're at an exciting stage in our journey - established enough to offer stability, yet small enough that your contributions will have significant impact. Here's what you can expect when joining our team: • An environment where you have a real impact. Small team with lots of autonomy and few approval meetings. We dislike people management and the overhead required to manage large teams: we will build a huge product with a tiny team., • Work that matters. We are rebuilding the data infrastructure for the Private Market. If we succeed, our platform will become integral to the entire tech ecosystem., • Strong teammates. Every person we hire is "the best I know" according to someone on our team. You'll collaborate with such skilled and talented colleagues that your own growth and improvement will naturally accelerate. Our Values • Do Work that Inspires Others — You can’t inspire anyone by doing an “okay” job. Quality is a must-have, and we push limits because raising the bar is what sets great work apart., • Give a sh*t — We care deeply about what we do, and it shows. We take ownership, obsess over details, and follow through because the people we build for matter., • Ship. Ship. Ship. — Speed is key. We act with urgency, make decisions fast, aim for v0 (not v1), and ship early and often., • Default to Action — We’re all makers, and makers don’t wait. When we see a problem, we take initiative, find a way around it, and get it done. No problem is too small. We don’t offer • Predictability. We are a startup. We learn as we go and adapt. We have plans and roadmaps, but accept that they will change as we learn new things. We’re not in love with our ideas—“strong opinions, loosely held”., • Peace and Quiet. The flip side of being in a position where you have real impact. In a small team, people depend on you. Work will not be a predictable 9-to-5. Work Environment • Office: We have an office in London, and the founders work from there., • If you're in London, we prefer in-person collaboration. Our team is based in Soho., • If you're not in London, we offer fully remote roles for team members in Europe or SEA., • Work Style: We're not a traditional 9-to-5 company. We value results over hours logged, but expect a high level of commitment. The Role 🎯 We’re hiring a Product Specialist to be the go-to expert helping our customers get the most out of Specter. This is a hybrid role: part customer success, part technical problem-solving, part product feedback. You’ll work directly with investors and operators, guiding them through onboarding, advanced features, and integrations. You’ll also be a critical bridge between customers and our product/engineering teams — shaping how Specter evolves by bringing user insights back into the product. What You’ll Be Doing 🚀 • Support customers via calls, email, and chat to ensure their success with our platform., • Guide users on onboarding, integrations, and advanced functionality., • Act as the critical bridge between customers and our product/engineering teams., • Create and maintain resources (guides, docs, onboarding flows, support materials)., • Gather feedback and insights to shape continuous product improvement., • Spot opportunities for account expansion and collaborate with sales to nurture growth., • Debug technical issues (APIs, data integrations) and brainstorm solutions with customers. Who You Are 🧩 We’d love to hear from you if you have: • 1-4 years experience in an elite environment, whether that’s banking, consulting, startups, VC, or something else. We’re looking for evidence that you’re a top performer in whatever environment you land in. No prior CS experience is required., • You want to drive revenue growth and have faster career progression. You aspire to own revenue targets, lead teams, expand to new markets and build your own company in the future., • You love to win, are hungry for a challenge, and willing to roll up your sleeves. You’re not afraid of doing the grunt work and are a team player. Major plus if you’ve done competitive sports., • You thrive in ambiguity, move fast, and don’t need permission to make things happen., • You’re commercially savvy and can break down complex problems through first principles thinking., • You’re charismatic and want to master relationship-building in client-facing roles. You communicate with clarity and build trust quickly. We can put you in front of a CEO and you’ll impress them. Why This Role Matters ⭐ Customer success is at the core of Specter’s mission. Your work ensures the world’s top investors can rely on Specter every day to spot momentum before anyone else does. This is also a high-growth role with multiple career paths as we scale: • Customer Success → Grow into senior roles, managing key accounts or leading a CS team., • Sales → Transition into a commercial role, driving new business or expanding accounts., • Revenue Operations (RevOps) → Move into a strategic role shaping how Specter runs its GTM engine, from tooling and reporting to process design. Where you go will depend on your strengths, interests, and the impact you deliver — but each path offers significant opportunities for growth at Specter. How to Apply 📩 If this sounds exciting, send your CV and a short note on why you’re interested in Specter to .

Job Title: MLRO & AML Manager Location: London/ Malta - Hybrid About GIMO: Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London-based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming brands such as NetBet, 777, and betFIRST. About Netbet Brand: Since 2006, NetBet has delivered the ultimate online casino and sportsbook experience for its players across the globe. Alongside sports betting and casino, players have also enjoyed Lotto, Live Casino, and Poker products. With access to multiple languages across all its registered markets, thousands of industry-leading casino games, and daily sports events, NetBet has evolved into one of the world’s favourite online gaming brands. NetBet provides users with a friendly environment, total security, and reliable navigation. Its features are recognised by flagship organisations specialising in regulating and controlling online gaming sites. To enrich player trust and protection NetBet has several gaming licenses from across the world including MGA, UK, Mexico, Denmark, Greece, France, Romania, and Italy. This ensures that NetBet operates in line with the rules and regulations of each jurisdiction and that players receive the best possible service. Should you need any help or advice about betting, our customer support services are available to answer your questions via email, chat, and phone. THE ROLE: The MLRO & AML Manager will be responsible for overseeing and managing all aspects of AML compliance across NetBet’s UK, Danish, and German operations. The role ensures full adherence to applicable AML and CTF regulations, including the POCA, UKGC requirements, and local regulatory expectations in DK and DE markets. The MLRO will lead the implementation of robust AML/CTF and sanctions frameworks, oversee the reporting of suspicious activity to relevant authorities, and foster a culture of financial crime awareness and risk mitigation. This position works closely with Compliance, Legal, and Risk teams to ensure that AML risks are identified, managed, and escalated effectively. Duties and Responsibilities: Leadership and Management: • Lead, mentor, and evaluate AML personnel, including the Deputy MLRO and supporting staff., • Oversee departmental KPIs, case throughput, and resource needs., • Maintain and update AML/CTF policies and procedures across the UK, DK, and DE markets., • Prepare and submit SARs to the NCA, as well as reports to FIUs and gambling regulators in Denmark and Germany., • Maintain and review the ML/TF Risk Assessment for all relevant jurisdictions., • Monitor, assess, and escalate financial crime risks across customer lifecycles., • Design and deliver AML/CTF and sanctions training across departments., • Ensure staff across business functions understand their obligations and AML red flags. Person Specifications: Experience: • Strong experience in AML/CTF, with at least 2 years as an MLRO or Deputy MLRO in a regulated sector., • Strong background in the UK regulatory landscape; experience with other AML frameworks is advantageous., • Proven track record in managing financial crime risk and regulatory engagement. Technical Skills: • In-depth knowledge of UK AML/CTF regulations, including POCA and UKGC LCCP., • Familiarity with European AML requirements and reporting obligations., • Proficient in transaction monitoring, SAR reporting, and risk-based approach implementation. Behavioural Skills: • Strong leadership and decision-making ability, with high integrity and ethical standards., • Effective communicator with the ability to present to senior management and regulators., • Analytical and investigative mindset, with a proactive and solution-oriented approach. Our generous benefits package includes: • Hybrid working, • Private Health Insurance, • Employee Wellbeing, • Learning and Development Programmes, • Staff social engagement activities “GIMO & NetBet are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Personal data are processed in accordance with EU and UK GDPR and our Privacy Policy, which is available here [ . CVs are retained for 12 months, and we may contact you regarding other suitable roles during this period’

Airline Account Manager – Air Freight • Location: Heathrow Airport – Hounslow, • Hours: Monday to Friday – 09:00 to 17:00 (Office Based) As a result of this expansion, they are seeking an experienced Airline Account Manager with a strong air freight background to act as their company liaison, manage their key airline relationships, ensure operational excellence, and drive continuous improvement across air cargo operations. This Airline Account Manager role requires a solid understanding of the delivery air freight/air cargo movements, along with proven experience managing key airline cargo accounts in a senior or strategic capacity. What You’ll Do: • Lead customer airline cargo onboarding and service implementation., • Monitor and deliver air freight/air cargo KPIs and Service Level Agreements., • Utilising software to produce MI reports to monitor KPI and contractual performance., • Support operational planning, staffing, and special projects., • Promote safety, security, and a positive H&S culture. What We’re Looking For: • It is ESSENTIAL that you are an experienced Airline Account Manager, Cargo Customer Service Manager, Service Delivery Manager, Commercial Cargo Manager, Cargo Contract Manager or a similar role where service delivery/account management within air freight/air cargo has been the key focus., • Air freight/cargo industry experience., • Experience of managing direct relationships with airlines relating to air freight/air cargo., • Direct hands-on experience of managing airline freight/cargo contract KPI’s and SLA’s., • Fully converse with KPI/SLA reporting software utilised within the freight industry., • Excellent communication, planning, and organisational skills. Financial Renumeration: • £50,000 - £59,000 per annum dependant on experience., • Free onsite parking., • Monday – Friday 0900 hrs – 1700 hrs (office based). Be part of a global, proactive, and passionate team and make a real impact on customer relationships and operations. Apply now and help us keep air cargo moving seamlessly around the world! Please click on the link below or speak to Yasmin Saeed for an informal chat. Aviation Recruitment Network is acting as an Employment Agency.

About Tembo Tembo is making the dream of ownership possible for a new generation of home buyers. We are a disruptive, award winning savings and mortgage platform powered by a proprietary technology platform - with the result of enabling buyers to buy their home years ahead of the alternative. We recently acquired a savings company to help us capture customers earlier in their home buying journey, nurture them through saving for a deposit and ultimately to match them with the best mortgage product to get them onto the ladder more quickly. Our savings business is growing very rapidly after the launch of our Cash ISA and Fixed ISA to complement our existing Lifetime ISA products. We have huge plans for new products and innovation in the future. We’re a mission centric organisation that holds our values close: • Find a way - representing our desire to innovate and also leave no stone unturned to help find a customer a way to get on the ladder, • It's all about the people - customers, colleagues, partners - we’re all human and without them we are nothing, • If you don’t like it change it - as a startup we’re constantly listening to every source of data and evolving, every opinion counts We're rated 4.8* on Trustpilot with every single customer review celebrated and we are determined to find a way to ensure we retain that customer love as we scale. We are well funded by Goodwater Capital, Aviva, McPike Family Global Office, Ascension, Love Ventures as well as a suite of ethical backers such as Fair by Design, Barrow Cadbury, Joseph Rowntree Foundation and Big Society Capital. About the Role We’re looking for a proactive, sleeves-rolled-up Operations Associate to join our Savings Operations team, playing a key role as we scale the business. This is a true all-rounder role and a great opportunity for someone who wants to learn the end-to-end world of Savings Operations. You’ll support customers through some of their most important financial moments while gaining broad exposure across operational, customer and risk-focused work. The role breaks down into three core areas: Home Purchase Support gathering information, liaising with internal teams, and supporting fair, timely outcomes for customers. You’ll gain exposure to the broader Savings Operations ecosystem - supporting day-to-day operational work, learning controls and processes, and contributing ideas to improve efficiency, accuracy and scalability as the business grows. If you enjoy variety, learning fast, and taking ownership across multiple workstreams, this role offers a strong foundation in Savings Operations and the chance to build real depth quickly. Responsibilities & Qualifications • Proven experience in an operations or customer-facing role within fintech, banking, or a regulated financial services environment, • Comfortable supporting customers across in-app chat, email and phone, using tools such as Intercom, particularly during high-stakes journeys like Lifetime ISA withdrawals and home purchases, • Strong written and verbal communication skills, with the ability to deliver clear, empathetic and accurate support, even in complex or time-sensitive situations, • Experience triaging and coordinating queries across multiple internal teams (e.g. Home Purchase, Escalations, Complaints, Payments, ISA Transfers) to drive timely and accurate outcomes, • Confidence working with Finance and Operations teams to help resolve payment issues, investigate discrepancies, and support reconciliations where needed, • Strong attention to detail, with the ability to follow defined processes and controls while maintaining service levels, accuracy and regulatory standards, • Comfortable using support tools, CRMs and case-management systems, including tagging, documentation and contributing to feedback loops that improve team workflows, • Proactive in spotting recurring issues, operational risks or customer pain points, and raising these for review or process improvement, • A collaborative, hands-on mindset, keen to learn the end-to-end Savings Operations journey and support customers through some of their most important financial moments Pay range and compensation package £28,000.00 - £32,000.00 Location: Hybrid, with an office in Central London (1-2 days per week in the office); however, for the right candidate - the role could be fully remote.

About Tembo Tembo is making the dream of ownership possible for a new generation of home buyers. We are a disruptive, award winning savings and mortgage platform powered by a proprietary technology platform - with the result of enabling buyers to buy their home years ahead of the alternative. We recently acquired a savings company to help us capture customers earlier in their home buying journey, nurture them through saving for a deposit and ultimately to match them with the best mortgage product to get them onto the ladder more quickly. Our savings business is growing very rapidly after the launch of our Cash ISA and Fixed ISA to complement our existing Lifetime ISA products. We have huge plans for new products and innovation in the future. We’re a mission centric organisation that holds our values close: • Find a way - representing our desire to innovate and also leave no stone unturned to help find a customer a way to get on the ladder, • It's all about the people - customers, colleagues, partners - we’re all human and without them we are nothing, • If you don’t like it change it - as a startup we’re constantly listening to every source of data and evolving, every opinion counts We're rated 4.8* on Trustpilot with every single customer review celebrated and we are determined to find a way to ensure we retain that customer love as we scale. We are well funded by Goodwater Capital, Aviva, McPike Family Global Office, Ascension, Love Ventures as well as a suite of ethical backers such as Fair by Design, Barrow Cadbury, Joseph Rowntree Foundation and Big Society Capital. About the Role We’re looking for an experienced, customer-centric Customer Service Specialist who isn’t afraid to roll their sleeves up, to help deliver the best, most trusted customer service as we grow our business. In this role, you’ll be responsible play an integral part in helping the Customer Service team deliver world-class service to our Savings customers via in-app chat, email and telephony. This includes liaising with internal and external stakeholders and delivering 5* service, 7 days a week whilst continually implementing process improvements and optimising resources. You will also successfully collaborate with our operations, technology and compliance teams to ensure we achieve our company growth objectives. As a tech-enabled business there is a big focus on innovative AI/technology focused solutions to create the optimum customer experience whilst also enabling Tembo to scale quickly. At Tembo we utilise the latest tools and systems to deliver top class service, you’ll own the ongoing training and utilisation of these tools to ensure the team are making the most of the tools at their fingertips (eg. Using Intercom AI to automatically resolve as many tickets as possible without human intervention). Responsibilities & Qualifications • Proven experience in a customer support or operations role within fintech, banking, or a regulated financial services environment, • Comfortable responding to customers across in-app chat, email, and phone via platforms like Intercom, • Strong written and verbal communication skills, with a focus on delivering empathetic, clear and world-class customer service, • Skilled in triaging queries and issues to internal teams (e.g. ISA Transfers, Payments, Home Purchase) and ensuring timely resolution, • Experience working closely with internal stakeholders such as the Finance team to help resolve payments, deposits, and reconciliation queries, • Ability to follow and improve internal processes while maintaining service-level targets and accuracy, • Confident in using support tools and CRMs, tagging queries, and contributing to feedback loops that improve team workflows, • Detail-oriented and proactive in identifying emerging customer issues or patterns and raising them for process review, • Collaborative mindset, eager to work cross-functionally and support customers throughout their savings journey Pay range and compensation package £25,000.00 - £30,000.00 DoE plus monthly commission (post probation). Location: Hybrid, with an office in Central London (1-2 days per week in the office); however, for the right candidate - the role could be fully remote.

Purpose of the role The E-commerce Assistant will support the day-to-day management of our online store, ensuring product listings, content, and customer journeys meet luxury standards. This role is ideal for someone with a strong eye for detail, a passion for luxury retail, and a desire to grow within digital commerce. Key Responsibilities Website & Product Management • Upload, update, and maintain product listings (descriptions, pricing, SKUs, imagery, stock levels), • Ensure product content aligns with luxury brand tone, storytelling, and visual standards, • Manage product launches, collections, and seasonal updates, • Support homepage updates, banners, and landing pages, • Assist with digital merchandising to optimize product placement and storytelling, • Coordinate with creative teams on imagery, copy, and campaigns, • Assist with order management, tracking, cancellations, and returns, • Provide high-touch customer service as needed via email/chat in line with luxury standards, • Assist in tracking key e-commerce KPIs (conversion, AOV, traffic, bestsellers), • Compile weekly/monthly performance reports, • Support inventory coordination between online and offline channels, • Assist with promotions, gift-with-purchase, and special campaigns, • Maintain internal documentation and processes Requirements • Excellent communication and collaboration skills, with the ability to effectively articulate design concepts and rationale to cross-functional teams., • Passion for luxury fashion and a keen eye for aesthetics. Qualifications, Skills, Experience • 1–3 years experience in e-commerce, digital retail, or luxury/fashion/beauty environments, • Familiarity with platforms such as Shopify Plus, Magento, Salesforce Commerce Cloud, or similar, • Experience with Matrixify ideal, • Strong attention to detail and organizational skills, • Excellent written communication and copy-editing skills, • Customer-first mindset with a luxury service approach, • Excellent Excel/Google Sheets skills, • Basic understanding of e-commerce metrics and performance

Now boarding: Your career in travel is ready for take-off. Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you. At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand. ___ About the Role This senior Project Manager role reports to the General Manager and will support the procurement and mobilisation of a significant public sector customer engagement. The work spans multiple streams, including legal, operations, finance and pricing, suppliers and vendors, human resources, communications/PR, and risk. The role is based in London and requires occasional travel to Bradford; our policy is to offer hybrid work, 3 days per week in office. Please note that this role requires a security clearance process (you must have lived in the UK for 5 consecutive years to be eligible) and a DBS check. Do not apply if you are not willing to undergo these conditional background checks. You can read about SC on the government site - ___ This role is a 6 month FTC. Responsibilities This role requires a pragmatic, experienced Project Manager (10 years of experience minimum) who can operate with a high degree of autonomy, manage complexity across parallel workstreams, and maintain momentum in a fast-moving and highly confidential environment. Due to the sensitivity of the project, strict confidentiality is essential. Experience delivering complex programmes for government agencies or within heavily regulated environments would be highly advantageous. Work will be required to manage procurement, sub-contractor engagement, and supply chain management. The customer is demanding and highly engaged, requiring someone who can balance firmness and clarity with strong customer care - able to hold boundaries while ensuring the customer feels heard, supported, and well serviced. The ideal candidate will demonstrate gravitas, sound judgement, and sincerity, alongside strong execution capability. They must be action-oriented, highly organised, an effective communicator, and self-directed. The Project Manager will work in partnership with an internal project lead and will be expected to document a repeatable delivery “playbook” to support future engagements of this nature, reducing reliance on ad-hoc approaches and enabling consistency over time. Skills & Experience • Proven experience as a Project Manager or in a senior project management role, 10 years+., • Relevant certifications such as PMP (Project Management Professional) or PRINCE2 are highly desirable., • Demonstrated success in leading and delivering complex projects on time, within budget, and with high client satisfaction., • Effective problem-solving abilities and capabilities to manage a busy but varied workload., • Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels., • Proficiency in project management software and tools. Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments. What to expect from the recruitment process • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;, • If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. CTM is an equal opportunity employer. We want to make sure our entire recruitment process is accessible to everyone. If you need accommodations at any stage of the application or interview process, please let us know: as a Disability Confident Employer, we’re here to support you in any way we can. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements. Reward & Recognition Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. Employee Wellbeing and Flexibility Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. Sustainability Focus Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at Please note that this role requires a security clearance process (you must have lived in the UK for 5 consecutive years to be eligible) and a DBS check. Do not apply if you are not willing to undergo these conditional background checks. You can read about SC on the government site - ___

Job Title: Workforce Resource Coordinator - Customer Support - 12-month contract Location: Hybrid - 2-3 days onsite in Staines, Surrey (approx. 40 mins from Central London) Annual Salary: Up to £45,000 per annum (PAYE, Inside IR35) Contract: 12 months, with potential to conversion to permanent We're hiring a Workforce Resource Coordinator to support a high-performing Customer Support organisation. You'll work with senior stakeholders to plan demand, allocate resources, manage suppliers, and keep delivery running smoothly - all while tracking capacity, budget and progress. What's in it for you • Annual Salary Up to £45,000 doe, • 12-month PAYE contract (Inside IR35) - potential to conversion, • Hybrid working (2-3 days onsite in Staines), • Annual holidays + bank holidays What you'll be doing • Partner with leadership and Hiring Managers to understand resourcing needs, • Coordinate suppliers/EoR partners to mobilise contingent talent, • Manage capacity planning, allocation and workforce optimisation, • Track budget commitments, progress, risks and delivery timelines, • Produce clear reporting and stakeholder updates (regional/global) What you'll bring (must-haves) • Experience in workforce/resource planning, operations or delivery coordination, • Strong stakeholder + supplier management (including negotiation), • Confident decision-making and problem-solving, • Comfortable presenting updates to varied seniority levels, • Practical experience using AI tools to improve workflows, analysis or decision-making Nice to have • Advanced Excel/analytics, • ServiceNow / Workday platform exposure, • Project delivery methods (Agile / Six Sigma / PMP) If you're interested, apply here for a confidential chat and full details.

HRIS & Reporting Manager - Dayforce Location: London (Hybrid – 3 days office / 2 days home) Salary: Up to £60,000 The Opportunity Focus on DF are partnering with a UK-based organisation that are already live on Dayforce. Following a successful implementation of Core HR, Payroll, and Recruitment, the organisation is now strengthening its internal HR systems capability as it moves into further optimisation and additional module rollout. We are looking to bring in a HRIS & Reporting Manager to take ownership of the Dayforce platform, lead a small HRIS team, and drive meaningful insight from HR data. This is a customer-side role, combining hands-on system ownership with people leadership and reporting expertise. What You’ll Do • Take day-to-day ownership of the Dayforce system, including configuration changes, testing, and enhancements, • Lead, coach, and develop a small team of HRIS analysts, • Act as the primary internal contact for Dayforce support and issue resolution, • Build and maintain HR reports, dashboards, and analytics to support decision-making, • Deliver regular and ad-hoc reporting, including statutory and group-level submissions, • Work closely with HR, Payroll, and Recruitment teams to improve data quality and system usage, • Identify opportunities to improve how Dayforce is used across the business What You’ll Bring • Proven hands-on experience with Dayforce in an HRIS or systems role, • People management experience (essential), • Strong capability in HR reporting, data analysis, and insight, • Advanced Excel skills; exposure to Power BI and/or XML is beneficial, • Confident working with stakeholders across HR, Payroll, and Recruitment, • Detail-oriented, organised, and comfortable working to deadlines If you’re some who enjoys combining system ownership with analytics and insight we're keen to talk! 👉 Apply now or contact Harry Granados / Alfie Mac for a confidential chat. Focus on DF is the leading specialist recruitment and consulting partner dedicated exclusively to the Dayforce ecosystem. We help organisations deliver complex HR, workforce, and payroll transformations through trusted, experienced Dayforce talent

Customer Service Specialist £28,000 – £31,000 + 10% Bonus Hybrid | Award-Winning Tech Insurance Brand | Central London HQ Our client isn’t just growing, they’re disrupting. A global Tech Insurance firm with cutting-edge products and a fierce customer-first attitude is on the lookout for ambitious Customer Service Advisors ready to join a high-performing team. If you’ve got experience in contact centres, thrive in fast-paced environments, and want to work alongside some of the best talent - this is your shot. The Role: You’ll be the voice of the brand, connecting with customers via phone, email, and live chat. You’ll guide, support, and tailor solutions using best-in-class tech, while always keeping service levels high. Why You’ll Love It Here: ✨ £28k–£31k + 10% performance bonus ✨ Paid overtime (Saturdays once a month – time & a half) ✨ Hybrid working – 3 days in-office ✨ Vitality private healthcare ✨ 25 days holiday ✨ Fast-track career progression ✨ Inspiring team and leadership You Bring: ✅ Contact centre/live chat/email support experience ✅ Insurance, banking or FCA-regulated environment knowledge ✅ Zendesk a plus ✅ Sharp communication skills ✅ Entrepreneurial mindset & team spirit ✅ Degree educated Join a company that’s shaking up the market, with big tech, bold ideas, and a culture that rewards ambition.

A leading Microsoft Partner is seeking an experienced Azure Architect to join their growing cloud and infrastructure team. This is an opportunity to work at the forefront of Microsoft Cloud technologies, designing and supporting enterprise-scale Azure and hybrid cloud environments, with a strong focus on Azure HCL Stack / Azure Stack HCI, virtualization, and modern cloud architecture. The role combines hands-on technical delivery with architecture ownership, supporting multiple sites and engaging with stakeholders across the business. The Role The Azure Architect will provide advanced technical leadership and support across multiple locations, with responsibility for architecting, implementing, and optimising Azure and hybrid infrastructure platforms. The position requires strong experience across Azure architecture, Azure HCL Stack, and virtualization technologies, alongside excellent communication skills and a customer-focused mindset. Key Responsibilities Azure Architecture & Cloud Delivery • Design, implement, and maintain enterprise-grade Azure architectures, including networking, security, identity, and governance., • Lead the deployment and ongoing management of Azure HCL Stack / Azure Stack HCI solutions., • Define and support Azure landing zones aligned to Microsoft best practices and the Well-Architected Framework., • Deliver hybrid and cloud migration projects from on-premises to Azure., • Contribute to Infrastructure as Code using tools such as Terraform, Bicep, or ARM templates. Infrastructure & Technical Support • Provide advanced IT support across multiple sites, supporting users from graduate to Director level., • Build, migrate, and maintain Microsoft Server environments., • Manage and support desktop, server, and virtualized infrastructure platforms. Azure Platform & Services • Administer and support Azure, Active Directory / Entra ID, Intune, and Microsoft 365., • Implement and manage Azure services including Azure Defender, Azure Policy, Azure Monitor, and Azure Networking., • Configure and support Azure SQL, SQL Managed Instances, and associated data services. Virtualization & Hybrid Platforms • Manage and optimise Hyper-V and Azure Stack HCI environments., • Support hybrid cloud workloads spanning on-premises and Azure., • Work effectively with technical and non-technical teams across multiple locations., • Communicate complex technical and architectural concepts clearly. Essential • Minimum 5 years’ experience working across Microsoft Azure environments., • Proven experience in Azure architecture design and deployment., • Strong expertise in Microsoft Server, Azure, Hyper-V, and Microsoft 365., • Hands-on experience with Azure Stack HCI / Azure HCL Stack., • Strong understanding of Azure networking, security, governance, and identity., • Excellent communication, problem-solving, and stakeholder management skills. Desirable • Experience with Infrastructure as Code (Terraform, Bicep, ARM)., • Exposure to AKS (Kubernetes), SaaS platforms, and data warehousing solutions., • Experience with Dell backup and replication, Dell storage, and VDI technologies. Package • Bonus, • Pension, • Health benefits, • Willingness to travel to other company offices as required Please apply now for a informal chat.

AD Energy is seeking a Technical Service Support Engineer on behalf of a global manufacturer in the photovoltaic industry! Our client offers their intelligent and smart solar solutions to the residential and commercial markets, the business continues to have a with a strong international presence and pushes towards further innovation, ensuring that they remain one of the world-wide suppliers of choice! This position is a new role- an addition to the current international after sales service team across Europe. The key duties of this role will be: • To identify technical problems remotely and then provide relevant advice and solutions, • You will also manage the technical service escalation queries and processes via online and system portals, • You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers Candidates of interest must demonstrate: • A technical affinity for solar products and have worked in a service / after-sales technical support function with grid connected solar or energy products, • You must speak fluent English Key Responsibilities: • Be the first point of contact for solar pv clients and customers (end-users, installers, contractors, distributors, and wholesale partners) regarding product and technical matters, • Attend to hotline, first-line help desk support queries, • Receive and manage escalated technical error report and inquiries from hot desk (tier 1), • Work to find solutions for escalated technical error report, • Process and monitor errors and inquiries in 2nd Level support capacity, • Attend to direct higher-level technical and service- issue customer requests, • Log any customer complaints and provide feedback and solutions, • Work closely with R&D on more complex technical matters, • Assist and help Tier 1 Engineers if required, • Ensure client communication throughout case and inquiry process with all parties, • Document all cases, inquires, developments, changes, and resolutions on the internal database, • Conduct follow up duties with customers, • Ensure and promote great after sales service and customer satisfaction, • Be an advocate of the company growth plan and product profile Key Skills & Experience: • Possess a technical degree in a related field such as power, renewables, solar, photovoltaics, electrical engineering, • Experienced background or have completed a vocational training course in Electronics or Electrical Engineering, Grid Power, or Smart Energy Technologies, or Renewables, • You must have a strong working knowledge of providing technical, after-sales, customer service support and guidance for solar electronic, solar technology, or pv kits, • You must have experience and enjoy working with clients over the telephone on technical product issues within a help desk, call centre or technical hotline environment, • Remote technical troubleshooting and ticketing experience, • A keen interest in developing technologies within the solar pv sector, existing Solar knowledge is necessary, • Have a communicative nature and fantastic interpersonal skills, • Can work well in a team setting but also a proactive and independent person, • Able to diligently communicate over emails and online chat, • Possess a strong business and phone acumen, • Highly proficient in all Microsoft Office package, • Must be fluent in English, • You are willing to learn and enthusiastic about taking on new challenges Should you fulfil the essential criteria for this job and wish to be considered for this role, please submit your up-to-date CV and cover letter to:

Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you.Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Since 2015, weve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price.Our story began in Italy, where weve quickly become the number one online motor insurance provider.In fact, were trusted by over 5 million drivers.And now were expanding to help millions more drivers in the UK and Spain.To help fuel that growth, we need a Validation Specialist to join our Customer Care team.This role will focus on carrying out detailed validation checks, supporting our fraud prevention efforts, and ensuring accuracy in line with market best practice.You will work closely with both the Customer Care and Underwriting teams, with particular focus on complex validations that require a high level of accuracy and judgement.Excited to make an impact? Here are the details What youll do : Conduct validation checks on a wide range of documents and policies, ensuring data accuracy against internal systems Using tools to identify document fraud and flag cases when relevant Handle inbound enquiries and conduct outbound calls with customers as part of the validation process, providing clear explanations and ensuring a positive customer experience Record and track validation outcomes with precision and in compliance with procedures Escalate potential fraud cases in line with agreed processes Collaborate with Customer Care and Underwriting to ensure compliance and service consistency Spot trends and highlight opportunities for automation or process improvements Maintain close understanding of our customers and products by occasionally supporting Customer Fulfilment activities (phone, email, live chat) Support colleagues by resolving validation related queries to provide comprehensive responses to customers What were looking for : Previous experience in a customer service or validation operations role within a regulated environment (insurance experience desirable but not essential) Strong attention to detail with an ability to spot discrepancies quickly and accurately Good working xjlbheb knowledge of document handling and validation processes Confidence using digital tools and platforms to manage workload effectively Clear written and verbal communication skills Ability to work independently while collaborating with the wider team Experience in a fraud or compliance setting desirable Benefits: Enjoy hybrid working, with a mix of home and office days.25 Days Holiday; Pension plan: salary sacrifice pension scheme 5%.employer contribution, up to 5% employee contribution; Health & Protection Benefits : Private Medical Insurance (single cover); Permanent Health, Insurance (Income Protection); Life Assurance (Death in Service); EAP, employee assistance programme 24/7.

Experience supporting a complex product with a wide variety of stakeholders across different levels of technical competency. You’ll be a true player-coach: leading Anima’s support desk, resolving customer issues via chat, email, and video calls, while also designing automations and workflows, cr

As a Customer Support Executive, you’ll be at the heart of Zinc’s user experience, ensuring every interaction leaves our customers feeling supported, reassured, and valued. You’ll be the first line of support, handling queries via live chat and email, and working behind the scenes to ensure ba