Customer chat support jobs in United Kingdom

Job Title: Part-Time Sales Assistant – Jewellery & Accessories Location: Camden Market, London Company: Lyna London About Us: Lyna London is a small, family-run jewellery and accessories business that began in 2021. We specialise in high-quality, affordable jewellery designed to be worn every day and treasured. With a growing global customer base and a strong social media presence, we pride ourselves on creating a fun, stylish shopping experience both online and in person. Job Summary: We’re looking for an energetic and enthusiastic Part-Time Sales Assistant to join our team at Camden Market. You’ll be the face of Lyna London, welcoming customers, offering personalised service, and helping them find the perfect jewellery or accessory. If you love chatting with people, working in a fast-paced environment, and have a creative flair for making charm bracelets or necklaces, this role is for you! Key Responsibilities: • Provide outstanding customer service and create a welcoming atmosphere • Recommend and showcase products that meet customers’ styles and needs • Make charm necklaces and bracelets on the spot or as custom orders • Keep the stall clean, organised, and fully stocked throughout the day • Process sales quickly and accurately using a point-of-sale system • Juggle multiple tasks, like helping customers while restocking or tidying • Take part in creating social media content (being confident on camera is a plus!) • Answer phone enquiries in a friendly and professional manner What We’re Looking For: • Friendly, outgoing personality and excellent verbal communication skills • Must be able to work in a fast-paced environment with a positive attitude • Creative, with hands-on skills in making charm jewellery (training provided if needed) • Eager to learn and grow within a small business environment • Previous retail or customer service experience is a bonus • Strong time management and attention to detail • Organised, reliable, and able to take initiative Availability Requirements: You must be available to work at least 3 days out of the following: Tuesday, Wednesday, Thursday, and Sunday. Weekend or bank holiday availability is essential. Perks: • Employee discounts on all products • Free snacks while you work • Fun, supportive team environment

We are a vibrant and welcoming Japanese restaurant located in the heart of Camden Town. Our team is dedicated to providing an authentic and unforgettable dining experience to our customers, and we're looking for a talented and passionate Sushi Chef to join our friendly staff. Job Description: We are seeking a Sushi Chef to join our kitchen team. While previous experience in Japanese cuisine is preferred, it is not a strict requirement. The ideal candidate should have some experience with sushi preparation and fish cutting. The Sushi Chef will be responsible for creating high-quality sushi dishes, maintaining food safety and hygiene standards, and working collaboratively with the rest of the kitchen team. Key Responsibilities: - Prepare and present sushi dishes to the highest standard, ensuring consistency and quality. - Cut and fillet fish, ensuring minimal waste and maximum yield. - Maintain a clean and organized workstation, following food safety and hygiene standards. - Collaborate with kitchen staff to ensure a seamless and efficient service. - Stay up-to-date with sushi trends and incorporate new techniques and ingredients into the menu. Requirements: - Some experience with sushi preparation and fish cutting. - Previous experience working in a Japanese cuisine environment is a plus but not required. - Strong attention to detail and a commitment to maintaining high standards. - Excellent teamwork and communication skills. - Ability to work in a fast-paced environment. Benefits: - Competitive salary - Two free meals per shift - Full uniform provided - Friendly and supportive staff environment if you are interested please put your mobile number on the chat we will contact you

Job Title: Waitress/ Barista – Friendly & Energetic Café Crew Member Location: Park Royal Job Type: Full time Start Date: Immediate We’re on the lookout for a warm, friendly, and hardworking waitress to join our café team! If you love chatting with people, keeping things tidy, and being part of a buzzing environment – this could be the perfect fit. What you’ll be doing: - Greeting and seating customers with a smile - Taking food and drink orders - Ensuring every guest has a great experience - Handling payments accurately - Keeping the café clean and welcoming - Monitoring stock and noting what needs refilling - Promoting our specials and boosting sales with a positive attitude Who we’re looking for: - Someone reliable, friendly, and proactive - A team player with good communication skills - Experience in a similar role is a bonus, but not essential - Someone who enjoys a fast-paced environment and takes pride in their work Perks: - Staff discounts - Flexible shifts - Supportive, fun team environment - Opportunity to grow with us Interested? We’d love to meet you!

Job Opening: Waiter/Waitress:Part-time Location:12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a waiter/waitress. Responsibilities: -Accomodating customers into karaoke rooms -Serving them drinks and food - -Explaining and helping them with the karaoke system -Taking customers out and cleaning the rooms -Must work well under pressure and have good social skills. Qualifications: -customer service skills. -knowledge of the bar -ability to work well with others. -ability to accept criticism and work well under pressure.. -good verbal communication skills. -a desire to help people. -active listening skills. -a good memory. What We Offer: Competitive salary and performance service charge A dynamic and supportive work environment. Pension scheme Opportunities for career growth and development. Discounts on food, drinks, and private karaoke rooms. A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar, or messsage us in the chat . We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM.

E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).

Job Opening: Bartender and Waiter/Waitress: Part-time Location:12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for enthusiastic and organized individuals to join our team as Bartender and Waiter/Waitress. Responsibilities: -Accomodating customers into karaoke rooms -Serving them drinks and food -Preparing drinks and cocktails -Explaining and helping them with the karaoke system -Taking customers out and cleaning the rooms -Must work well under pressure and have good social skills. Qualifications: -Previous experience in bartending or serving -customer service skills. -ability to work well with others. -ability to accept criticism and work well under pressure.. -good verbal communication skills. -a desire to help people. -active listening skills. -a good memory. What We Offer: Competitive salary and performance service charge A dynamic and supportive work environment. Pension scheme Opportunities for career growth and development. Discounts on food, drinks, and private karaoke rooms. A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar, or messsage us in the chat . We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM.

Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.

Join the RS Grooming Team – Ruislip’s Premier Barbershop! CHAIRS AVAILABLE TO RENT RS Grooming, located in the heart of Ruislip High Street, is looking for skilled and passionate barbers to join our growing team! We’ve built a strong reputation for delivering top-tier grooming services in a stylish and welcoming environment. Why Work with Us? ✅ Prime Location – High foot traffic on Ruislip High Street means a steady flow of clients. ✅ Modern & Professional Setup – A sleek, well-equipped barbershop designed for efficiency and comfort. ✅ Great Earning Potential – Whether commission-based or chair rental, we offer competitive terms. ✅ Loyal Client Base – Our reputation keeps customers coming back, making it easier for you to build your clientele. ✅ Supportive Team Environment – Work alongside experienced professionals in a friendly, drama-free shop. Who We're Looking For: ✂️ Skilled barbers with experience in fades, beard trims, and modern styles. ✂️ Friendly, professional, and reliable individuals who take pride in their craft. ✂️ Barbers who can build strong relationships with clients and deliver exceptional service. If you’re ready to take your career to the next level, RS Grooming is the place to be! Interested? Contact us today to set up a chat and see if we’re the right fit for you!