Trabajos customer chat support en Reino Unido

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Service Desk Analyst Hybrid - Ashford, Belfast or London Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French or Swedish (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

Closing dates for applications: Sunday 14th September 2025. Interviews to be held: Week commencing 29th September 2025 (via Microsoft Teams) AGENCY STAFF, PLEASE CLICK THE BELOW LINK TO APPLY - Please do not click on the Apply Now tab at the bottom of this page as your application will not be considered. AGENCY STAFF, PLEASE CLICK THE BELOW LINK TO APPLY - Please do not click on the Apply Now tab at the bottom of this page as your application will not be considered. About the role As part of our commitment to providing high quality assurance services, we are recruiting a motivated and proficient Principal Auditor to assist in the delivery of the Council’s Internal Audit Plan. This is an exciting opportunity for an ambitious and high performing auditor to join our high-profile Internal Audit service. The main objective of the role is to contribute to the Council's governance and assurance framework by delivering an allocated portion of the risk-based audit plan. You will also provide advice in relation to risks and controls to officers across the Council. The role reports to the Audit Manager and is based within the Council's highly respected Internal Audit, Investigations and Risk Management service. There are also opportunities to broaden your profile and knowledge as we are part of a Cross Council Assurance Service consisting of a number of London boroughs that co-source Internal Audit functions with PwC. The Cross Council Assurance Services provides opportunities for auditors to network and share intelligence. To find out more about the role please click the below link to view the job profile: To find out more about the role please click the below link to view the job profile: About you You will be IIA qualified/part-qualified or hold an AAT qualification/similar. You will have a sound understanding of risk based internal audit techniques and methodologies. The ideal candidate will currently be working in a private or public sector Internal Audit role and will have experience of delivering risk-based audit reviews. We are looking for a self-motivated and effective team player with excellent verbal and written skills and the credibility and confidence to liaise with officers across the Council, including the senior leadership. Your technical skills will be supported by knowledge and experience of risk-based audit techniques and you will have a proven track record of excellent customer focus. You will be able to work on your own initiative and have the ability to juggle conflicting priorities and support requests for advice at short notice. In return we offer a work environment which is stimulating and supportive, giving you the chance to use your skills and develop within a high-profile organisation. We also offer flexibility and agile working as well as an excellent pension package and competitive salary. The role offers a fantastic opportunity to advance your skills and make a difference to the community. About Camden In Camden, community is everything. We’ve established a plan to help us deliver a difference to our residents and neighbourhoods. We are encouraged to be rebellious - to think differently and find new and innovative ways to deliver first class services, making sure everyone knows they have a chance to succeed and where nobody gets left behind. As one of London’s most diverse and vibrant boroughs, we have the opportunity to create a place that works for everyone. We look to hire enthusiastic, passionate people to join us in this exciting venture. Additional information If you would like to an informal chat about the role please contact ___ If you would like to an informal chat about the role please contact To apply for this role, please use the button provided.

About the team As Assistant Director, your team is responsible for a broad portfolio of high-profile, citizen-facing and corporate support services. Our work plays a vital role in the experience that residents and businesses have of council services, and our teams work closely with colleagues across the organisation. What we do Customer Services, Digital & Data teams are responsible for over 1 million customer enquiries per year by phone via the council’s contact centre; face-to-face at Hackney Service Centre; online; and through the registrars service. Enquiries range from requests for general information to help recording major life events such as births, deaths and marriages, and providing support for some of Hackney’s most vulnerable residents who are at risk of homelessness and experiencing financial hardship. As well as being the first point of contact for the council, our teams have the digital, data and technology skills needed to make sure that we deliver an excellent customer experience, and provide well designed and efficient end-to-end service journeys. The integration of our Customer Services, Digital and Data teams creates huge opportunities to transform the services that our residents and businesses rely upon. By bringing deep insight into the service user’s experience together with data and analytics, digital technology and design capabilities, these teams are able to identify and implement opportunities to radically improve the customer experience. About the role As Assistant Director you will lead on delivering change that will fundamentally improve the experience of residents and businesses that use council services, so they can access a range of support that can improve lives. We are looking for someone who is driven by making things better for people, with ambition, empathy and curiosity. You will be: • Passionate about making services better for our residents and businesses Ambitious. This job is for someone who wants to take on big challenges and be a changemaker, • Empathic and will take the time to fully understand the customer journey and service delivery challenges, • Ready to immerse yourself in the customer journey, asking the right questions, understanding customer pain points and helping us to challenge our approach to how we do things, • Collaborative and influential. Can build high trust relationships with colleagues in other service areas to deliver meaningful improvements to the end-to-end customer journey, • Evidence led. Putting user needs at the heart of everything we do and making data informed recommendations We don’t expect you to tick every box on our job description. The most important things we are looking for are: • A strong commitment to public service, • Natural curiosity, openness and optimism, • Great people skills. You’ll have a wide range of different stakeholder relationships to manage and diverse teams to lead and develop, • Able to lead by example. Consistently displaying the behaviours you want the team to mirror Over the next year our priority areas of focus are: • Using our data, design and technology capabilities to deliver more proactive council services that help residents access the support they need as effortlessly as possible, • Working with colleagues across the council and partners to identify and deploy digital solutions for the long term, which will help Hackney tackle the biggest challenges of the next 10 years, including the cost-of-living crisis, housing crisis and ongoing funding challenges across local government, • Continuing to invest in our workplace technologies and support processes so that colleagues can be productive from Day 1 and every day thereafter, • Maximising the benefits of our investments in simple, secure and reusable cloud based technologies. Some things we love about working for Hackney: • Doing work that has a positive impact on residents’ lives, • A diverse workforce that reflects our community, • Flexibility of hybrid working and being able to have a good work-life balance, • A generous holiday allowance of 28 paid days, rising to 33 days (after 5 years) plus bank holidays., • Membership of the excellent Local Government Pension Scheme., • Standard 36 hour week (7.2 hours per day, Monday to Friday), • Wide range of learning and development opportunities. We offer hybrid working. You will be expected to come into our offices in the Hackney Service Centre to work with your team at least once a fortnight, however many of us prefer to come in more frequently. Like many organisations, our hybrid arrangements are evolving and you may be expected to work from the office more frequently in future. Talk to us or ask any questions. If you’d like an informal chat about the role, please email our Director, ___ to book a call. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement. Closing date for applications: 21 September 2025 (22:59). Interview date: W/C 13 & 20 October 2025. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: ___ The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:

• Location: Potters Bar, Hertfordshire, United Kingdom Imagine achieving the perfect balance between work and life with a shift pattern that works for you. Join our team as a Gas Engineer and enjoy the freedom of maintaining your own Gas Safe card while earning a dependable income you can count on. We set you up for success with a fully loaded toolkit worth up to £3,000 - giving you everything you need to tackle any task with total confidence. No need to stress about buying expensive gear - we've got you covered! • Salary: £38,767.75- £40,767.75 per annum, • Hours: 40 hours per week, • Shift Pattern: 4 on 4 off shift pattern Looking for something different? Let's chat and see what works for you. Here's what you can expect to be doing: As a Gas Engineer at AO, you'll work alongside one of our drivers, visiting customers' homes to install gas appliances and electrical products. Our mission is simple: to make our customers' lives easier. That's why you'll play a key role in ensuring everything is set up safely and efficiently. Your focus will be on providing outstanding customer service-no need to worry about repairs. You'll install the products with care and show customers how to get the most out of their new appliances. At AO, you'll have the opportunity to positively impact lives while being part of a friendly, collaborative team that's always ready to support each other. A few things about you: Essential • Full UK/EU driving licence with no more than 6 points., • CCN1 & CKR1, • To be over the age of 21 for insurance purposes As a Gas engineer, you will gain: • A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year., • On-call support from our technical team and Installation Managers, • Fantastic training facilities with ongoing learning opportunities, • Healthcare Cashback Scheme, • Competitive pension scheme

Senior Proposition Manager – Lending, Financial Services 🚀 We're Hiring: Senior Proposition Manager 📍 Location: London (Hybrid) 💼 Industry: Financial Services | FinTech Scale Up - Mortgages | Lending 🔍 Level: Mid-Senior | Full-Time Are you ready to shape the future of the mortgage industry? A fast-growing, tech-enabled mortgage challenger is looking for a Senior Proposition Manager to join their mission-driven team. You’ll need current/recent experience in a Proposition or Product Management role gained in the Financial Services space. You will need some experience working with MORTGAGE products 🌟 About the Role You’ll be the strategic mind behind product positioning and performance. You’ll analyse market trends, customer needs, and competitor activity to ensure the mortgage proposition is always one step ahead. This is a high-impact role where your insights will directly influence product development and business growth. 🔑 Key Responsibilities • Deliver competitor and market intelligence to inform product strategy, • Analyse customer data and product performance to identify opportunities, • Manage and optimise broker sourcing systems, • Lead the delivery of product changes and ensure business readiness, • Support the development of new mortgage products tailored to later-life customers ✅ What You’ll Bring • You’ll need current/recent experience in a Proposition, Product Strategy or Product Management role (essential) gained in Financial Services, • Experience in the mortgage or lending space (essential), • Strong analytical skills and attention to detail, • Experience in data analysis, • Excellent communication and stakeholder management skills If you're passionate about data, product strategy, and making a real difference—this is your next move. 🔗 Apply now or reach out to Emma Jerome for a confidential chat. #PropositionManager #ProductStrategy #FinTechJobs #Mortgages #Lending

Role: Senior Digital Product Manager – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension / Perm Placement Rate: £718.70 P/Day – Inside IR35 – UMB Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat and Messaging channels that deliver a fantastic customer experience through a combination of AI and human agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for adopting the Future State AI bot solutions (chat and voice) and growing customer adoption of Conversational Banking channels, and increasing the level of automation through traditional and generative AI. To be successful the role holder will have a passion to improve customer experiences and drive efficiency through Conversational solutions. The role requires to work collaboratively across a range of teams both within the Digital & CX team and outside (for example, but not limited to UK, HK, D&A, Contact Centres, Wealth Solutions and Customer Segments). Principal Accountabilities: • This role holder is accountable for the designing, building and running of digital customer experience journeys for conversational banking channels. This involves working with cross-functional teams (composed of analysts, developers, designers, and scrum teams) across different locations operating in a lean agile product development environment., • The role holder is expected to manage the full product lifecycle to ensure that, over time, the needs of customers/users continue to be met and that financial and other benefits are achieved., • The role holder should act as owner/champion for one or more products. Should select, adopt and adapt appropriate product development methods, tools, and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches., • The role holder should analyse market and/or user research, feedback, expert opinion and usage data to understand needs and opportunities., • The role holder should prioritise product requirements and own the product backlog. And should anticipate changes in customer/user needs for agile delivery., • The role holder should collaborate with Customer and Product value streams to input into the design and build of journeys (including through transactional chatbots), • The role holder will help drive elements of the Conversational banking Product strategy, through combining sound understanding of business strategy, external trends and market needs. They will identify and define issues or problems that are not obvious; participating actively and constructively in meetings where problems are discussed and resolved and bring structure and order to undefined problems and/or large scale problems, making them easier to address and solve., • The role holder must have an excellent understanding of how Conversational Banking channels can both drive customer satisfaction and reduce cost, and ensure that the procedures/processes used to deliver these are in accordance with Group Standards., • The role holder may be required to manage multiple complex responsibilities involving interaction with several business areas., • The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation. This will be achieved by consistently displaying the behaviours required to support the Best Place to Bank principles of Make Better Products, Sell Them Properly and Keep Them Sold., • The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Qualifications • To be successful in this role, you should meet the following requirements:, • An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen, • Deep experience in customer-facing Conversational AI and GenAI products, ideally within a banking or Fintech environment, • Experience in a global or regional roles, working effectively to deliver targets across diverse cultures., • Ability to set clear strategic direction, aligned with Markets, Customer Segments, and Physical Channels preferred, • Extensive experience with the range of digital product development and deployment activities including identifying opportunities and developing business cases, defining product requirements, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post launch performance measurement and management., • SAFe experience, operating on quarterly planning cycles where your responsibility is to ensure the teams fully understand the priority of the work that they need to pick up, and that it is defined sufficiently for them to estimate accurately and understand any dependencies, • Experience with chat, messaging and conversational AI products is a strong advantage., • Strong communication skills for navigating through business requirements, differences of opinion on approach., • Proven ability to build strong relationships across stakeholder groups., • Proven ability to influence large teams without direct leadership authority.

Role: Digital Product Owner – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension / Perm Placement Rate: £555.36 P/Day – Inside IR35 – UMB 3 roles - Chatbot journeys PO, Voicebot journeys PO and PO for designing Future State Architecture Chat platform Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat and Messaging channels that deliver a fantastic customer experience through a combination of AI and human agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for building World Class chatbot and voicebot journeys and designing the Future State Architecture Chat platform. Also contributing to adoption of Conversational Banking channels and increasing the level of automation through traditional and generative AI. To be successful the role holder will have a passion to improve customer experiences and drive efficiency through Conversational solutions. Principal Accountabilities: • This role holder is accountable for the design, building and running of digital customer experience journeys for conversational banking channels. This involves working with cross-functional teams (composed of analysts, developers, designers, and scrum teams) across different locations operating in a lean agile product development environment., • The role holder should analyse market and/or user research, feedback, expert opinion and usage data to understand needs and opportunities., • The role holder should prioritise product requirements and own the product backlog. And should anticipate changes in customer/user needs for agile delivery., • The role holder should collaborate with Customer and Product value streams to input into the design and build of journeys (including through transactional chatbots), • The role holder must have an excellent understanding of how Conversational Banking channels can both drive customer satisfaction and reduce cost, and ensure that the procedures/processes used to deliver these are in accordance with Group Standards., • The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Qualifications • To be successful in this role, you should meet the following requirements:, • An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen, • Experience in a global or regional roles, working effectively to deliver targets across diverse cultures., • Extensive experience with the range of digital product development and deployment activities including identifying opportunities and developing business cases, defining product requirements, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post launch performance measurement and management., • Consumer financial services industry experience and strong understanding of Digital., • Experience with chat, messaging and conversational AI products is a strong advantage., • Strong communication skills for navigating through business requirements, differences of opinion on approach., • Proven ability to build strong relationships across stakeholder groups., • Experience in 'rolling up the sleeves' and personally taking charge driving change and impact.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ___ About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the role: As a Senior Fraud Data Analyst, you’ll use global data from the largest real-time fraud detection platform to deliver valuable solutions for our enterprise customers. You will apply your expertise in fraud and large-scale data analysis to investigate suspicious behavior and provide insights that lead to immediate real-world impact. You will underline the value of your recommendations by leveraging your deep experience with operational measures within industry and your ability to quickly translate customers’ fraud KPIs into opportunities. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it. You’ll be continually collaborating with customer-facing account teams, external business leaders and risk managers to shape world-class fraud solutions. The comprehensive solutions that you build will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue. Responsibilities: • Fraud Investigation: Review complex fraud cases to uncover trends and provide actionable recommendations that help customers reduce risk and build trust., • Data Analysis: Apply SQL and Python to analyse customer data, improve fraud detection accuracy, and minimise false positives. Deliver insights through clear reports and implement rule changes in the ThreatMetrix® engine., • Consulting Approach: Understand customer needs across industries through effective questioning. Share best practices with fraud and risk professionals., • Customer Engagement: Communicate professionally with customers via phone, email, and chat, ensuring a positive experience., • Storytelling with Data: Present findings clearly to technical and non-technical audiences, using data to support decision-making., • Continuous Learning: Stay up to date on cybercrime trends such as account takeover, scams, social engineering, and money laundering., • Team Contribution: Share knowledge and support the development of the wider analytics team., • Innovation: Explore new ways to address complex fraud challenges and contribute to research on emerging threats., • Collaboration: Work closely with teams across Product, Engineering, Sales, and Professional Services to refine and improve fraud strategies. Requirements: • Experience in fraud, financial crime, security, or payments, ideally within large organisations., • Excellent analytical skills with experience in SQL and Python., • Ability to work with large and small datasets to identify meaningful patterns., • Experience with fraud detection tools (e.g. ThreatMetrix, Featurespace, Hunter, Iovation, BioCatch, Actimize Falcon)., • Skilled in creating reports for diverse audiences, including executives., • Attention to detail, critical thinking, and sound judgement., • Ability to manage multiple priorities in a fast-paced environment., • Fluency in additional EMEA languages is a plus, but not required. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Location: London (3 days in office) Introduction: We’re WorldFirst, an international payments business helping move money around the world. We became part of Ant Group in 2019, accelerating our mission to be the most innovative and trusted digital partner for international trade by combining WorldFirst’s products with Ant’s solutions aimed at enabling the digitalization of the modern services industry globally. We have a shared vision ‘to make it easy to do business anywhere.’ Together, we are advancing our shared aim of bringing innovative, inclusive and affordable services to small and medium-sized businesses and online merchants in the rapidly growing area of cross-border trade. What you’ll do: WorldFirst's Onboarding team is responsible for the successful registration and accreditation of all UK and EEA customers. The team works within the Marketing and Sales cycle to ensure we can onboard our customers quickly, efficiently and compliantly. Specializing in CDD and KYC, the Onboarding team interacts daily with Product, Tech and Customer facing teams to enhance customer experience from the very start of their journey with WorldFirst. • Actively champion quality customer experience throughout the WorldFirst onboarding journey, • Liaise with Risk, Sales & Customer facing teams to complete thorough CDD & KYC/KYB reviews to seamlessly onboard customers, • Verify KYC/KYB documents, ownership structures, payment flows, and UBO information, • Provide clear guidance and support to customer facing teams with regards to the onboarding policies, • Communicate with clients via phone, email or chat - where needed - to facilitate a positive customer onboarding experience, • Provide leadership and mentoring support, • Manage workload productively within agreed SLAs, adhere to approved policies and maintain best practice, • Conduct regular QA/QC, hold follow up training and guidance sessions with junior team members, • Establish and maintain effective relationships within the team and across all relevant stakeholders, • Lead continuous improvement initiatives, • Identify opportunities for AI and automation, • Conduct clear and consistent periodic account reviews of existing client’s information for ongoing KYC purposes, • Accurately record information in systems and raise any anomalies or errors, • Ensure that KYC/KYB and CDD quality standards and controls are always observed, support a culture of continuous improvement What we’re looking for: • Working knowledge of UK KYC & CDD regulations and processes, • Clear ability to balance business protection with customer service excellence, • Demonstrable analytical and problem-solving skills, excellent attention to detail, • Proactive, organised and highly efficient - able to work independently and support the wider team through periods of high volumes, • Excellent written and verbal communication skills, • High responsiveness, collaboration & team orientated ethics, • Positive, flexible, and keen to continue learning and improving, • Work from office 3 days per week/ in line with business requirements Qualifications • Minimum 3-5 years of UK customer onboarding experience, preferably in Fintech or payment services, • Ideally degree educated/equivalent professional qualifications, • Business level English (Mandarin and/or additional European languages considered a bonus!) WorldFirst is proud to be an equal opportunity employer. We are passionate about creating a diverse and inclusive workplace where our people feel that they belong and can reach their full potential. We believe our differences are our strengths and are committed to recruiting, developing and retaining a team from a variety of backgrounds, perspectives, and skills. We encourage applications from all individuals regardless of race, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, religion or belief, and marriage and civil partnership.

About Us UK Therapy Guide is dedicated to making high-quality, trusted mental health therapy accessible. Our platform connects individuals seeking therapy with qualified professionals. We are on a mission to transform mental health access and are working on an exciting new startup project that will revolutionise the mental health space. We’re looking for a passionate individual to join us on this journey. Ideally, someone who’s experienced the power of therapy firsthand and understands the profound value it can bring to people’s lives. Role Overview This role is ideal for someone seeking part-time work with the opportunity to grow and develop new skills as the position evolves alongside the business. We are looking for an enthusiastic, highly motivated, and personable individual with a strong interest in the therapy field. This part-time, freelance contractor position is fully remote, making it perfect for someone who loves helping others and thrives in a dynamic environment. As a Therapy Placement Coordinator, you’ll work directly with clients during live placement calls. Drawing on the information they’ve shared about their therapy needs and preferences, you’ll use your growing knowledge of our therapist network to identify and propose the most suitable matches. Empathetic and clear communication is essential, as you’ll be guiding clients through an important stage in their journey, ensuring their comfort and confidence in the therapeutic journey. We provide comprehensive training and follow strict safeguarding procedures to ensure the highest standards of care and client safety. • This role requires a strong understanding of the UK context, and we welcome applications from individuals based in the UK or those with a significant connection to the country. Hours Part-time – Flexibility to work Afternoons, evenings & weekends with availability to provide cover during holidays Key Responsibilities Training provided for all tasks. • Provide customer and therapist support via email, chat, and phone, • Conduct client referral calls to match them with the right therapist, • Troubleshoot customer issues and provide timely solutions, • Gather and manage customer feedback to enhance our services, • Attend creative team meetings and contribute to project development, • Manage therapist bookings, • Process refunds, • Handle administrative tasks and data entry Required Skills & Qualifications • Excellent communication skills (written and verbal), • Strong interpersonal skills, with the ability to empathise and support clients, • Highly organised and able to handle multiple tasks efficiently, • Self-motivated with a positive, can-do attitude, • Customer service experience, • Tech-savvy, with proficiency in Google Suite / Google Workspace and other digital tools, • Sales experience is a plus, but not essential, • A solid understanding and insight into therapy and therapeutic processes Why Join Us? • Flexible, remote working opportunity, • Be part of a company that’s making a real difference in mental health, • Growth and development opportunities, • A collaborative, creative, and supportive work environment Salary • Salary: £12:50 an hour How to Apply If you're passionate about mental health and excited about providing excellent customer service, we want to hear from you! After you submit your application here, please send your CV and a cover letter to explaining your interest in the role.

The Company This ambitious business take pride in their delicious range of chilled and frozen products, supplying retail and food service customers across the UK, Europe and globally. Growing fast they are looking to add to their talented NPD team with a Senior Product Developer. The Role Reporting to the General Manager, you’ll be joining a small NPD team and will be responsible for the end-to-end development of exciting new food products - ensuring each concept is not only innovative but commercially in line with product briefs and market insights. This is a broad role where you’ll be working with the overseas R&D team to transform customer briefs into viable production possible products. You’ll take ownership of all stages in the product lifecycle, manage project critical paths and collaborate with technical, ops and procurement teams to ensure quality, innovation and compliance are achieved on the exceptional new products that will adorn the retailer shelves. You’ll also be involved in packaging improvement, artwork sign off and post-launch reviews. A key part of your role will be forging lasting customer relationships to understand project aspirations and transform these briefs into on-trend and on-time concepts. The Candidate We are seeking an ambitious, creative and capable Product Developer looking to step up into broad role within a growing business. You’ll have experience ideally within chilled or frozen categories for branded or retail own-brand products. You’ll relish the chance to be involved in every facet of NPD and EPD. Ideally you will have a food degree too. We’re also looking for exceptional communication skills, as you’ll be retailer facing, and managing projects with internal internation teams to launch products quickly and successfully. You must have excellent communication and organisation skills coupled with the ability and enthusiasm to learn quickly and get started on new projects. You will have an amazing understanding of food trends, ingredients, and seasonality which you can use to revamp recipes as well as conjure up new delights. This is an exciting role where frequent travel will be involved across the UK, EU and to SE Asia. So, if you’re currently a Product Developer looking to grow and thrive in a pacey new environment with lots of customer contact, then this could be the role for you! Apply now or call 0345 2600 737 / 07700 137 110 for a confidential chat. Ref: L6897 Due to the large number of applications our opportunities attract, it sometimes takes us time to thoroughly review and consider them all. We endeavour to respond to every application within 5 working days, however if you have not heard from us within this timeframe, we are sorry to say your application for the role has not been successful. To support you in showcasing your best self, we make sure that any necessary accommodations, whether physical or non-physical, are provided to assist you throughout the job application and interview process. Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas

About SlideSpeak SlideSpeak is revolutionizing how consumers and businesses create presentations with AI. Since launching just 15 months ago, users have built 8 million+ decks and we've doubled revenue every quarter—all while profitable and bootstrapped. Legacy slide software hasn't innovated in decades; our growth now depends on the exceptional people we hire. We're a fast-moving startup where creativity meets impact, building the future of AI-powered presentation tools that empower businesses to streamline operations and achieve scalable growth Key Responsibilities As both a B2C and B2B company serving hundreds of thousands of users, this role offers an exciting and varied experience spanning B2B customer success, high-volume B2C customer support, product development, and growth initiatives. This is a foundational opportunity to build customer success processes and systems from the ground up while growing alongside our rapidly scaling company- you'll have the chance to define best practices, shape our customer experience strategy, and evolve with us as we continue our explosive growth trajectory Customer-Centric Engagement • Engage directly with customers to gather feedback and conduct product demos, ensuring our AI presentation solutions meet their specific needs and use cases, • Lead comprehensive onboarding processes for new customers, ensuring smooth implementation and quick time-to-value with SlideSpeak's presentation tools, • Build and nurture long-term relationships with key stakeholders at customer organizations, becoming their trusted advisor for presentation and AI workflow optimization Proactive Customer Support Excellence • Take ownership of customer investigations: When customers reach out with issues, proactively investigate their accounts through comprehensive analysis of presentation history, uploaded documents, chat histories, usage patterns, and session recordings before requesting additional information, • Act as the voice of the customer by identifying recurring pain points and escalating critical issues to product and engineering teams, ensuring customer feedback directly influences product priorities, • Deliver personalized, human-centered support that moves beyond scripted responses to provide thoughtful, context-aware assistance demonstrating genuine investment in solving customer problems, • Transform frustrated customers into advocates using deep investigation skills and empathetic communication to turn challenging support situations into positive experiences Data-Driven Success Strategy • Analyze usage data from PostHog, database queries, and session recordings to derive actionable insights that drive product improvements and customer success outcomes, • Monitor customer health metrics and proactively identify at-risk accounts, developing and executing retention strategies to prevent churn, • Track and report on key customer success metrics including adoption rates, time-to-value, and customer lifetime value Product Strategy & Customer Advocacy • Champion customer needs in product decisions by participating in sprint planning meetings and working closely with engineering to resolve systemic issues and prioritize development cycles, • Extract actionable product insights by turning customer complaints and refund requests into detailed product improvement opportunities, • Suggest features based on customer insights and work closely with our Chief Customer Officer to review and refine product designs and priorities ensuring alignment with customer needs, • Contribute to strategic planning of the product roadmap, analyzing pricing strategies and exploring potential business deals that enhance customer value Revenue Growth & Expansion • Convert support interactions into retention and expansion opportunities by using deep understanding of customer usage patterns to identify upselling opportunities during support conversations, • Collaborate with the sales team on upselling and cross-selling opportunities within existing accounts to drive revenue expansion, • Develop strategic account plans that align customer objectives with SlideSpeak's product capabilities Content & Knowledge Management • Assist in content creation for product documentation and help articles to support users effectively and reduce support burden, • Develop customer success playbooks, best practices, and training materials for internal teams and customers, • Create case studies and success stories that showcase customer achievements with SlideSpeak What You Bring Required Experience & Skills • 1-2 years of experience in Customer Success, Product Management, Management Consulting, Product Marketing, or similar customer-facing roles, • Proven track record of managing customer relationships and driving revenue growth in B2B SaaS environments, • Strong analytical skills with experience using databases and analytics platforms (PostHog, MixPanel, Google Analytics, or similar), • Exceptional investigative and problem-solving abilities: Comfortable diving into databases, session recordings, and customer data to understand complex technical issues, • Empathetic communication skills: Ability to turn frustrated customers into advocates through thoughtful, personalized support interactions Technical Proficiency • Experience with customer support tools and CRM systems, • Comfortable navigating databases and extracting customer usage data, • Familiarity with session recording tools and customer analytics platforms, • Ability to understand technical product functionality (e.g. APIs) to provide effective support, • Comfortable spinning up AI systems using tools like MCPs Interview proces • Initial Skill & Motivation Screening – CV & Application, • Customer Success Case Study – Practical exercise (Video recording async), • Case Study Presentation & Skills Deep Dive – 60 minutes, • Culture & Motivation Interview – 30 minutes with SlideSpeak leadership

About us Looking for a job with purpose and personality? A place where you actually care about the work you do, and the people you do it with? We might be able to help with that. We’re thortful, an online greetings card marketplace powered by 6,000+ independent creators, offering brilliantly original cards and sustainably sourced gifts for every occasion. With 85k+ cards in our library, and a wide selection of fun, sustainably sourced gifts, we’re helping people connect in ways previously unheard of by science. (Not scientifically accurate, but you get the idea). We’re bold, optimistic, and a little bit quirky - and we believe we’ve got an ethos that can change the industry. Cool, you figure, that’s a nice enough idea. But do we have the practices to prove it–SURPRISE! Our business is sustainable too! Here’s how: • Paying our creators a market-leading royalty and stimulating them with insights, research, and advice on their creative growth., • A UK based, print-on-demand model that mitigates the impact of the traditional card industry relying on tonnes of paper from Asia - and our cards are 100% recyclable., • Reducing our carbon footprint and offsetting our offices with our partner, Ecologi., • Vegan inks! Yup, that’s a thing! So the cards are good. And the practices are good. But you’ve probably read enough sugary job descriptions today to wonder if we’re really thortful all the way down. We’ve got your basic benefits - annual leave, pension, health insurance - but we’ve also built a better work experience for our team to support their professional development. Hybrid working, quarterly work from anywhere weeks, paid career coaching and departmental learning & development budgets are available to all our staff, and we’re only getting better in the interest of a 100% thortful workplace. Have we won you over? If so, you may just be the Customer Happiness Assistant our team’s been looking for. About the team Our Customer Happiness team does just that, they keep our customers happy! We take pride in our approach to customer care, always going the extra mile. The team is responsible for managing all customer communications and queries via different channels. They really are busy bees, especially during our seasonal occasion peaks, but they make sure our customers don’t know any different and deliver the best service all year round. From responding to tweets, and answering calls, to managing the inbox; the Customer Happiness team helps make the world a more thortful place, one customer interaction at a time. What you’ll be doing • Help keep our customers happy across different comms channels (email, phones, chat, whatsapp and social!) - you'll need to be friendly, professional, and be able to take the initiative to solve problems quickly and efficiently, • Support your colleagues on the customer happiness team by advising each other on how to best help customers, • Liaise with our printers and suppliers to manage orders and resolve any issues, • Work closely with our tech team to report problems and suggest fixes, • Share your thoughts and opinions with us; we are always looking to improve as a team and a business, so don’t be afraid to speak up, • Have a desire to learn, grow, and develop an understanding of customer needs About you • You are self-motivated, you enjoy working in a start-up environment and thrive in a fast moving environment, • You have fantastic communication skills, • You are empathetic and have the ability to step into a customer’s shoes, • You pay attention to detail, you have a natural ability to think on your feet to solve problems and you are organised, • You have a positive, enthusiastic attitude and a good sense of humour, • You are comfortable managing a range of tasks independently but not afraid to ask for help when needed, • You have a willingness to learn and the ability to adapt quickly across whatever tasks come your way, • You’re passionate about what we do and want to be part of our mission to make the world a more thortful place The logistical bits • Hours: 37.5 hours per week. Your hours will be organised in variable 7.5 hour shifts, according to a rota which runs from Monday- Friday and includes bank holidays., • Paid overtime may be required during busy occasion times. Some of the thortful perks • Hybrid working model, • Flexi time, • One work from anywhere week per quarter, • 25 days annual leave plus bank holidays (increasing with length of service), • Private health insurance with Vitality, • Life Assurance, • Sanctus coaching for personal and professional development, • thortful credits worth £300 per year, • A minimum of 4 learning and development days per year, • Departmental learning and development budget, • Cycle to work scheme and interest free travel loan, • Salary Exchange Pension, • Staff discounts and employee referral scheme, • Regular team socials, • Enhanced parental leave (subject to length of service), • Birthday wheel of thortune Excited about this role but worried that you don’t meet all the criteria? As with our creative marketplace, we’re after voices from all different walks of life who are united by a truly thortful outlook on life. So if your past experience doesn't perfectly align to the job description, apply anyway! Even if we haven’t considered it, your work history could still be ideal for this role, or maybe suit another elsewhere in our team. If you might need some adjustments, feel free to reach out to us so we can help you get the most out of your application.

MetaVoice is building AI for voice conversations that feels just like talking to a human. Voice AI today cannot hold real conversations. It requires walkie-talkie style turns, lacks empathy and has an inconsistent personality. Developers are unable to build long-form experiences out of the box and users disengage. This limits voice AI to simple receptionist tasks and basic customer support, blocking high-value use cases (therapy, coaching, sales) where fluid dialogue and emotional intelligence matter most. Scaling current tech will not solve this. Our solution is a duplex speech-to-speech AI for developers, designed to feel just like talking to a human. Who we are MetaVoice was founded by: • Sid, founding engineer at Wayve.ai (raised $1Bn+), • Vatsal, co-created Alexa’s first deep learning voice. We’re a small mission-driven team obsessed with making voice the most natural way to interact with AI. We’re backed by top tier US and European VCs and angels including co-founder of Wayve.ai, ex-VP of Twitter, ex-CTO of CoinBase Requirements & Experience • PhD in ML or related field, with publications in top conferences., • 1+ yrs of experience in training LLM / diffusion / flow-matching on 1B+ param models OR training SOTA speech models., • Experience with post-training data curation & supervised fine-tuning of pre-trained models., • Experience designing & building evaluation workflows: automated or human-in-the-loop., • [bonus] Early-stage startup experience. What we offer • Change the world (when we succeed), • Environment to do the best work of your life., • Talent dense team, great people., • Opportunity to make cutting-edge research work from scratch for production scenarios., • Work with 100+ TBs of data and 10B+ parameter models. Culture • We're building an in-person team in London. We love working together – it helps us learn from one another and move faster., • We ship fast & obsess over making customers happy., • We offer high autonomy, allowing everyone to do their best work. Compensation & Benefits • Significant equity as a founding team member., • £100K-£150K base., • Fully covered medical, dental, and vision insurance., • Immigration support, we are immigrants ourselves. Interview Process We move with speed, and aim to go from first interview to offer within a week. • Short 15 mins chat with one of the founders, • 2 technical interviews, • 2x culture interview with co-founders, • Paid “work together” session, • Offer

Robert Half has partnered with a globally renowned retail brand in their search for a Lease / Portfolio Manager to join their Expansion team based in London. This is a permanent role with high visibility across the business, ideal for someone looking to have real impact in shaping store strategy and lease portfolio management across the UK & Ireland. About the Role As Lease Manager, you’ll be a strategic player in the company’s continued expansion, managing both new site projects and lease actions for the existing portfolio. You’ll work closely with cross-functional teams including Legal, Construction, Facilities, and Accounts, driving profitable decisions that enable long-term growth. Key Responsibilities: • Manage and optimise the site portfolio in a defined UK/IE region., • Lead negotiations with landlords for new leases and lease renewals, extensions, breaks, terminations, and rent reductions., • Present well-structured business cases for lease actions, aligned with the company’s expansion strategy., • Collaborate with internal teams (e.g., Interior Design, Construction, HR, Visual Merchandising) to ensure successful execution of lease and expansion plans., • Ensure legal and commercial compliance while maximizing value from the portfolio., • Support ad hoc business needs requiring leasing expertise. What We're Looking For: • 3+ years of experience in leasing, real estate, or a related role within the UK/IE retail property market., • Strong understanding of retail leasing contracts, market trends, and legal frameworks., • A self-starter with strong negotiation and communication skills., • Experience leading lease negotiations and managing stakeholders at multiple levels., • Strong organisational, analytical, and planning capabilities., • A collaborative mindset with the ability to work cross-functionally and influence outcomes., • Entrepreneurial and commercially driven, with a customer-first mindset. Why This Role? • Be part of an internationally respected retail powerhouse with a strong values-led culture., • Gain exposure to strategic decision-making at a global level., • Enjoy competitive benefits, a collaborative work environment, and long-term growth opportunities., • Join a business that truly values diversity, inclusion, and internal mobility. Interested in learning more? Let’s chat! Apply today, or reach out directly if you'd like to explore whether this could be the right move for you.

Customer Success Executive - Fintech | Capital Markets | Treasury Wenham Carter search firm is partnered with a leading Fintech company that works with some of the most complex and influential financial services organizations worldwide; helping them maximise value from advanced Treasury & Capital Markets solutions. We are searching for a Customer Success Executive in the UK who will • Own and grow relationships with a portfolio of key financial institutions, • Guide clients across their full journey - from onboarding through long term adoption and satisfaction, • Partner cross-functionally with Sales, Services, Support, and Product to drive strategic growth and retention, • Influence product direction by bringing customer feedback into the roadmap What We’re Looking For • Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software., • Knowledge of financial markets, fixed income, derivatives, forex, investment, trading, stocks, • Experience managing banks as customers, • Strong communication and relationship-building skills., • Familiarity with CRM tools and customer success platforms is a plus. Why Join? • Be part of a forward-thinking company shaping the future of financial technology., • Work remotely with flexible hours and a supportive team culture., • Competitive compensation and benefits., • Opportunities for growth and professional development. Interested to learn more? Apply now with a copy of your CV and we will be in touch to arrange a discovery chat.

Job Title: Digital Acquisition Executive @ Independent Creative Media Group Location: Central London (5 days in the office) Job Type: Full-Time, Permanent Salary: £30,000 – £45,000 This is a fantastic opportunity to join an independent creative media group as a Digital Acquisition Executive, leading acquisition and onboarding campaigns across multiple titles and platforms. You’ll play a key role in growing audiences, driving subscriptions, and optimising customer journeys from first engagement to long-term retention. You’ll be a hands-on, full-funnel marketer, responsible for executing campaigns, building onboarding flows, and tracking performance, while collaborating closely with editorial, product, and design teams. Key Responsibilities: • Execute end-to-end marketing funnels across multiple titles, with a focus on top-of-funnel acquisition and post-sign-up onboarding (days 0–30)., • Build and deliver integrated campaigns across Meta, Google, YouTube, newsletters, web, and app., • Optimise onboarding journeys, including triggered email flows, landing pages, push notifications, and in-app content., • Maintain structured testing programmes (A/B, multivariate, offer testing) to inform strategy and increase ROI., • Track acquisition, conversion, and LTV metrics across channels to inform decision-making., • Manage agency partners who support paid campaigns, while owning the overall performance narrative. Skills & Experience Required: • Minimum 2 years experience in acquisition or lifecycle marketing within subscription-based businesses, publishers, or DTC brands., • Hands-on experience executing campaigns on Meta, Google Ads, YouTube, and similar performance platforms., • Practical experience with GA4, Campaign Monitor / Mailchimp, Customer.io or equivalent tools., • Collaborative, confident, and comfortable working across multiple titles and stakeholder groups. Why Apply? • Be part of a small, high-performing acquisition team in a creative, independent media group., • Play a critical role in subscription growth and audience engagement across multiple platforms., • Pension contribution, staff restaurant discounts, free breakfast, and cycle-to-work scheme. If you would like a confidential chat about this role or your next career move, then please get in contact with: Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: ___ For further information about our DE&I commitments, please visit:

Referrals increase your chances of interviewing at VITA CV by 2x. This range is provided by VITA CV. If you’re proactive, customer-focused, and ready to provide excellent online support, apply today through Vita CV for this Remote Live Chat Assistant role in London.

As a Customer Support Specialist, you will be responsible for managing V7's customer communication through email, chat and the occasional calls, responding to support queries from customers and leads. Collaborating with other customer-facing functions like Customer Success and Sales to create an ind

We are looking for a Customer Support Manager to play a critical role in supporting our customers via chat and email. Sign in to set job alerts for “Customer Service Support Manager” roles. At least 2 years of experience troubleshooting customer issues remotely.

Your mission as a Customer Support Associate is to help our partners and their caregivers to have the best possible experience with Birdie, providing support across our live chat, email and phone channels, with a human and personal approach. You have experience of working in Customer Support and ide

Handle support requests via phone, email, and chat, helping Pump scale customer operations across regions. Become an expert in the Pump platform to deliver exceptional customer guidance and value. Referrals increase your chances of interviewing at Pump.

As a Customer Support Executive, you’ll be at the heart of Zinc’s user experience, ensuring every interaction leaves our customers feeling supported, reassured, and valued. You’ll be the first line of support, handling queries via live chat and email, and working behind the scenes to ensure ba