Customer service chat jobs in United Kingdom

£41,800 - £50,600 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team, learning from our Company Values, • Diligently check and work deliveries, managing the till area and monitoring KPIs, • Be a friendly face for every customer, offering excellent service and helping with all customer queries, • Competently comply with Health and Safety laws, standards and guidelines, • Experience leading and developing a team in a challenging, fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management, delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • The ability to monitor, manage and improve KPIs, • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Operator Technician - Edmonton Permanent Closing date - 28/07/2026 What you become part of: Edmonton Operations produces 50 million cases of drinks per year across seven manufacturing lines. The site can produce up to 142,000 litres of drink per hour, including both PET and glass bottling. It is the only site in GB to produce Oasis drinks. There are over 200 people across Manufacturing, QESH, and Engineering. Experience here can lead to excellent career opportunities within Edmonton, across other GB sites, and even at Pan-European locations. What to expect: You will be part of a shift-based team of 15–20 colleagues, including operators and engineers, reporting into a Production Team Leader. Together, the team works to safely maintain and operate beverage production lines.. Please note this is a role based on a continental shift pattern working 12 hour days and nights Key responsibilities will include: • Using an SAP-based Planned Maintenance system to carry out and record maintenance activities and findings, • Using network-based systems to carry out and record quality checks (including on-screen systems, HMI interrogation, visual checks, and measurements), • Using SAP-based materials systems to order, use, and account for materials in the production process, • Applying basic root cause analysis tools to identify, diagnose, and escalate equipment and process-related issues, • Supporting both shift-based and day-based Engineering teams to improve line reliability and identify opportunities for improvement, • Following Food Safety and Health & Safety regulations relevant to the site, the wider business, and the community, • Developing and maintaining personal skills and knowledge through training opportunities and the in-house Academy system Skills & Essentials: • Experience working in a manufacturing environment or line operations experience, • A good level of numerical, practical, and mechanical aptitude, • Ability to work to demanding timescales and meet customer service requirements, • Comfortable working collaboratively as part of a wider team, • Adaptable, with a flexible approach to tasks in line with business needs Salary & BenefitsStarting salary of £36,189, increasing to £40,207 after 3 months, plus: • Bonus + Share Scheme, • Competitive pension contributions, • Life Assurance, • Private medical insurance, • Laundered uniform & full safety equipment, • Subsidised on-site canteen, • Free parking We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to _ We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

hackajob is collaborating with Sainsbury's DTD to connect them with exceptional professionals for this role. \n Description \n Every week we move millions of products to our customers at record speeds. Brilliant customer experiences at this kind of pace, require fresh and appealing products to be available whenever and however our customers shop with us. And in this area of our business, we help to make sure that happens. \n By engineering innovative, smart technology, we put the tools in our colleagues’ hands to power a global supply chain. Whether it’s wine from New Zealand or milk from the local dairy farm, our tech performs. We solve problems at scale. We process billions of records, predicting and planning to make our customers lives easier. We keep ours and stores operating smoothly around the clock, because what’s important to our customers, is important to us. \n We are looking for an AI Engineer to work within a team engaged in delivering and running multi brand AI powered telephony and chat system in Azure. The role involves ensuring the scalability, reliability, security, and efficiency of the application. \n About the role \n\n • Help lead on the delivery of best in class Generative & Agentic AI services to Sainsbury’s\n, • Deploy and configure production systems, with a particular focus on automation, scalability and security.\n, • Collaborate with other Engineers to design, implement and evolve the system\n, • Engage in the expansion of the evaluation framework, collaborating with product owners and architects to ensure that solutions help customers and achieve the logistics business goals\n, • Monitor new features/functionality and assess their Ops implications to continuously improve services.\n, • Discover and recommend ways to improve reliability and efficiency\n, • Maintain an overarching service dashboard and reporting\n, • Produce and maintain documentation of support processes & resolutions to known operational issues.\n, • Participate in a 24/7 on call rota as required\n\n Essential Criteria: \n\n • Proven Azure commercial experience in AI Foundry, ACS / Telephony, Voice Live, Azure ML \n, • Proven industry experience with Python, Javascript, Typescript, React, Redux, Java\n, • Experience with LLM’s including realtime models\n, • Experience with Docker, Container Apps, containerised distributed systems, Terraform, Kafka, New Relic, MCP, Websockets\n, • Experienced in writing automated tests and maintaining CI/CD pipelines\n, • Proven experience of source and version control tools such as GitHub\n, • Be experienced working with Agile delivery teams in a fast paced, DevOps environment\n, • Be diligent and positive about tracking (JIRA), system monitoring, security & auditing\n, • Feed your insights to continuously improve the platform\n, • Be an active contributing part of an agile development team\n, • The ability to engage with and influence stakeholders\n\n Desirable: \n\n • Familiarity with Genesys would be a positive\n\n As well as lots of on-the-job training and endless opportunities, you’ll get: \n\n • Colleague discount across our multi-brands – Sainsbury’s, Argos and Habitat\n, • Holiday allowance\n, • Bonus scheme\n, • Pension plan\n, • Special offers on gym memberships, restaurants, holidays, retail vouchers and more\n\n Work-life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours, giving them plenty of time and space for life outside of work whilst delivering against our business goals. \n Responsibilities \n We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes to feed the nation. The level of data, transactions and variety involved. Then you’ll realise this is a modern software engineering environment, because it has to be. We’ve made significant investment in the standards and principles that shape how we work. We iterate, learn, experiment and champion ways of working such as Agile, Scrum and XP. So you can look forward to exciting opportunities across everything from AI to reusable tech. \n Qualifications \n We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: \n \n Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform. \n \n Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. \n \n Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. \n \n Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. \n Description \n \n Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. \n About the role \n As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically this role will be within Public Safety & Defence, with a strong focus on Home Office. You’ll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. \n \n You will report to an Industry Director and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we’re making strong progress towards our strategic growth goals in your accounts. \n \n You’ll develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech’s value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. \n \n You will be expected to identify specific sales opportunities within your accounts and to proactively take new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You’ll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi-million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M. \n \n You’ll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You’ll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients. \n \n Working in conjunction with Finance, you’ll manage account profitability and take the lead on the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. \n \n Key Responsibilities \n \n There are six core role competencies for this role: \n 1. Expert in your Client's Business \n\n • Understand your client's strategy, goals, and challenges through continual research.\n, • Understand and learn how the public sector works\n, • Be an expert in GDS ways of working \n, • Regularly meet stakeholders, be a visible presence\n, • Understand the client organisation and who the decision makers are\n, • Attend governance meetings and showcases\n, • Understand our competitors, their profile with the client and their relationships\n, • Build relationships with commercial and portfolio holders to understand their pipeline\n\n 1. Expert in Made Tech Capabilities & Services \n\n • Understand our USPs and how they differ to competitors\n, • Understand how we work and deliver\n, • Understand what good delivery looks like\n, • Understand Made Tech’s missions and values\n, • Understand Made Tech’s capabilities and how to apply them to clients\n, • Build relationships with capabilities and our delivery teams\n, • Have read Made Tech’s books\n, • Can talk about 5-8 relevant case studies as though you were on the project\n, • Stay current with relevant Made Tech projects, proposals and marketing\n, • Share supporting content with each other\n\n 1. Trusted Advisor \n\n • Have empathy with clients, be client first.\n, • Consult to the root cause of the problem. \n, • Be a problem solver.\n, • Strive to learn. Show and develop your level of understanding.\n, • Be a great listener, be transparent, be human, build personal relationships and trust\n, • Be available, responsive and act fast.\n, • Understand reasons, constraints, challenges and impact\n, • Establish facts and summarise (understanding, actions)\n\n 1. Leading Account Teams \n\n • Develop an Account Strategy that brings value to the client, our team and our business. \n, • Meet regularly to review and set goals.\n, • Set clear roles and responsibilities.\n, • Motivate the Account Team. Build and grow relationships. Listen and act on issues.\n, • Motivate and support the entire team to support growth that brings value both to clients and to Made Tech.\n, • Capture and share intel. Motivate and support delivery teams to report back opportunities.\n, • Be the CEO of the account: \n \n, • Outward Facing\n, • Understanding of the Market\n, • Understanding of the Competition\n, • Building and Motivating a Senior Team\n, • Creating a clear strategic plan\n, • Driving execution against the plan\n \n, • Coach account team members. \n, • Ensure account management and client service is delivered to the highest of standards.\n\n 1. Outreach and Networking \n\n • Use, and continually experiment with, a variety of channels (eg: client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn)\n, • Build relationships with a variety of stakeholders\n, • Prioritise relationships with key decision makers and senior stakeholders right up to C-level.\n, • Consistently commit time to outreach to generate new stakeholder meetings.\n, • Be credible. Bring value. Be equal business partners.\n, • Bring clients together.\n\n 1. Sales Leadership \n\n • Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us\n, • Own revenue goals and have a clear plan to achieve them. \n, • Managing account teams to maximise margin and profitability over time\n, • Optimising rates and margin to increase our chances of winning and delivering profit goals\n, • Negotiate favourable contracts and working arrangements that reduce business risk and cost.\n, • Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add\n, • Strong contractual and commercial client management\n, • Create proactive, win-win opportunities by leveraging the team around you.\n, • Understand industry data, contract expiries, track and attend pre-market engagement.\n, • Balance investment in short and longer term opportunities.\n, • Understand what is required to win an opportunity. Create a plan and execute on it (win strategy).\n, • Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities.\n, • Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence.\n\n \n Skills, Knowledge & Expertise \n \n You will have: \n\n • A strong track record in developing growth in your strategic accounts, up-selling and cross-selling new services and building strong, long-lasting value-based relationships with stakeholders.\n, • Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors.\n, • Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business\n, • A strong track record in winning multiple multi-million-pound contracts and delivering against quarterly and annual targets.\n, • An appreciation and knowledge of technology delivery, agile methodologies, etc.\n, • Broad technology experience and a sound awareness of technology and public sector trends and policies \n, • Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients.\n, • Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level.\n, • Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders.\n, • Home Office experience and existing relevant networks would be beneficial, but not essential to the role.\n\n \n At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our \n talent team \n if you’d like an informal chat about the role and your suitability before applying. \n \n Job Benefits \n Support in applying \n If you need this job description in another format, or other support in applying, please email talent@madetech.com. \n \n We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. \n When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We’ve put together \n this blog \n as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. \n Life at Made Tech \n We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from \n our blog, where we talk about mental health, communities of practice and neurodiversity \n (as well as our client work and best practice). \n \n Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. \n Benefits \n We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. \n \n Here are some of our most popular benefits listed below: \n 30 days Holiday \n • we offer 30 days of paid annual leave plus bank holidays \n Flexible Working Hours \n • we are flexible with what hours you work \n Flexible Parental Leave \n • we offer flexible parental leave options \n \n Remote Working \n • we offer part time remote working for all our staff \n \n Paid counselling \n • we offer paid counselling as well as financial and legal advice \n \n About Made Tech \n Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. \n \n Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support. \n \n All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. \n \n We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. \n JOB DESCRIPTION \n J.P. Morgan Private Bank is a global wealth management leader that delivers the highest quality advice, service, capabilities and products to Ultra High Net worth (UHNW) individuals and families around the world. We deliver highly customized and comprehensive solutions to help clients with the many complexities they face by leveraging the commercial and investment banking capabilities of the firm. \n The International Private Bank Digital & Data Transformation team is seeking a self-motivated Product Manager who demonstrates clear strategic vision and a strong commitment to driving client engagement. The candidate will lead key initiatives predominantly in the product area of client notifications and chat & collaboration platform, and work with a global team strategizing and implementing solutions across EMEA and ASIA. \n As a Digital Product Manager in the International Private Bank Digital & Data Transformation team you will be responsible for coming up with effective solutions to problems that are valuable (our clients choose to use them), viable (the solution works for the business), usable (clients understand out how to use it) and feasible (our engineers have the skills and technology to implement them). You must be able to collaborate and communicate effectively with senior management, control partners, fellow product/project managers, Designers, Technologists, client advisors, marketing, client service specialist, legal and risk to ultimately shape our digital product strategy and ensure we are constantly improving and enriching the client experience. You should demonstrate extensive knowledge of digital product management. In addition, you are expected to have exemplary ownership, outstanding problem-solving skills, a strong partnership mindset, and underlying passion for digital. \n Job Responsibilities: \n\n • Design product strategy and roadmap; communicate it with the wider organization.\n, • Define MVP, product phases, and drive to market, leading through a customer-centric approach and innovation.\n, • Provide clear vision and scope documentation, use cases, workflows, wireframes, product requirements, and other materials as needed to facilitate UX design and development.\n, • Partner closely with global stakeholders to execute the roadmap and drive product initiatives while meeting critical deadlines and budget constraints. This includes managing and prioritizing the feature backlog, with a mind towards benefits and trade-offs.\n, • Integrate customer feedback, data analytics, product metrics, user experience research, market analysis, and company goals to drive the prioritization of product initiatives.\n, • Set and manage expectations through effective written and oral communication; drive planning, execution, and go-to-market strategies for new releases.\n, • Build and present end-to-end executive product updates, inclusive of production metrics, new feature delivery planning, and financial forecasting.\n, • Collaborate closely with business management to align product strategies with overall business objectives and ensure seamless integration of digital solutions.\n, • Engage with business leaders to gather insights and feedback, ensuring that product initiatives are aligned with client needs and business goals.\n, • Facilitate regular meetings and workshops with business stakeholders to discuss progress, challenges, and opportunities for innovation.\n, • Act as a liaison between the digital transformation team and business management to ensure clear communication and alignment on priorities and deliverables.\n\n Required Qualifications, Capabilities and Skills: \n\n • At least a Bachelor Degree in any discipline\n, • relevant digital product management experience required, with proven track record of delivery\n, • Must have demonstrated exemplary ownership and hold yourself to high standard\n, • Must be a strong problem solver and effective communicator with a partnership mindset and underlying passion for digital\n, • Ability to define and execute product roadmap and business models\n, • Ability to prioritize projects and efforts considering many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade-offs\n, • Ability to partner with cross-functional teams at all levels for effective execution in an agile manner\n, • Ability to manage tight delivery timelines and execute under pressure\n, • Strong commitment to professional responsibilities, a degree of self-motivation suitable for a "start-up" team, and superior work ethic with adaptability to push beyond standard hours during busy periods to meet tight deadlines\n, • Product Manager background in digital platform infrastructure and modernization efforts \n, • Strong knowledge and experience of digital client trends, especially in the Wealth Management sector\n\n ABOUT US \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our \n FAQs \n for more information about requesting an accommodation. \n ABOUT THE TEAM \n J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.â \n The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

hackajob is collaborating with Sainsbury's DTD to connect them with exceptional professionals for this role. \n We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes to feed the nation. The level of data, transactions and variety involved. Then you’ll realise this is a modern software engineering environment, because it has to be. We’ve made significant investment in the standards and principles that shape how we work. We iterate, learn, experiment and champion ways of working such as Agile, Scrum and XP. So you can look forward to exciting opportunities across everything from AI to reusable tech. \n Please Note - This is a 12 month FTC position In a nutshell: \n Reimagine what it means to buy from Britain’s most trusted brands. \n At Argos, we’ve always been a bit ahead of the curve. From the iconic catalogue to game-changing click-and-collect, we’ve shaped how the UK shops for decades. Today, our mission is even bolder: to make every buying experience, whether at Argos, Tu or Habitat, not just seamless, but remarkable. \n We’re looking for a talented and experienced Product Manager for Argos Commercial, excelling in the complex problem space, brilliant at working across multiple teams and someone who puts progress before perfection. \n We welcome applicants who have a technical background, have worked across horizontal outcomes and love collaborating with other people. In this pivotal position, you will help to lead and execute on the strategic vision for Argos Commercial’s Stockless ecosystem, working closely with engineers, architects, 3rd party software providers and the broader product team. Experience with price and promotions, data services and product attribution are highly desirable. \n We’re aggressively growing our range and deepening our relevance by embracing stockless models, partnering with suppliers to offer more choice without holding physical inventory. You’ll be key to building the product experiences and systems that make that work: data services, integrating complex data models and taxonomies, surfacing new inventory, integrating third-party fulfilment, and managing new complexities in order management and returns, keeping the whole eco-system working in harmony. \n You’ll thrive here if you: \n • Love complexity and have experience operating platforms at scale \n • Are a systems thinker with empathy for customers and sharp commercial instincts \n • Know when to sweat the detail and when to ship and learn \n • Have experience with multi-channel fulfilment, stocked/stockless, home delivery, click and collect (bonus points!) \n Why this matters: Argos isn’t just a retailer. It’s a platform - and now that platform powers not only Argos but Tu and Habitat too. In this role, you’ll shape a shared commerce backbone used by millions, and extend our reach well beyond what our shelves can hold. \n This is product at its most meaningful. You’ll be solving real customer problems, building for massive scale, and creating new capabilities that will define how our brands grow in the next decade. \n About the Role \n You’ll be working as part of a cross-functional team of Engineers, Architects, and Product Managers to support Argos Stockless ambitions, focused on delivering data services that enable this. You’ll collaborate with a variety of stakeholders across multiple teams and third parties to help shape feature development. You’ll review, optimise, and iterate existing capabilities as well as contribute to the introduction of new features to better meet customer needs. You’ll use data and insights to inform prioritisation, working closely with senior product leaders. \n What I Need to Do \n\n • Support end-to-end delivery by maintaining a 90-day product roadmap and contributing to the prioritised and estimated FY backlog.\n, • Assist in coordinating post-launch evaluation to validate that products work for customers or colleagues as designed.\n, • Collaborate with other product teams and 3rd parties to launch new product features.\n, • Champion the needs of our customers and colleagues, using insight from multiple data sources to support value-led prioritisation.\n, • Monitor relevant industry trends and engage with internal teams to build shared insight. \n \n\n How I Will Succeed \n\n • Bridge the gap between business and technical stakeholders, ensuring alignment on architecture, integration, and delivery priorities, with guidance from senior colleagues.\n, • Apply insight, data, and research to ensure your team is focused on making a difference for customers and the business, as defined by agreed product metrics (OKRs).\n, • Build collaborative relationships with engineering and product teams to solve problems for our customers and the business.\n, • Engage and motivate people with a variety of perspectives around the roadmap for your product, supporting open and constructive conversations.\n\n What We’re Looking For \n\n • Experience in a technical, product, or business analyst role.\n, • Ability to drive efficient and effective product processes (e.g., agile ceremonies, documentation).\n, • Strong customer empathy and ability to translate business requirements into clear user stories and sprint goals.\n, • Technically curious and eager to learn from senior colleagues and the broader product community.\n, • You’re here to learn – there’s lots to absorb. Plus, we’re a big product community so you can hone your product skills here too. \n, • You’re courageous and understand that failing forward isn’t really failing at all. You’ll work with the team to weigh up the data and risks to try new and exciting solutions.\n, • A people person. You’ll build great relationships We need people who want to help us build a brilliant team culture and make Sainsbury’s a great place to work.\n, • If you have experience of working with price and promotions, data services and product attribution then that’s the icing on the cake. We’d love to hear from you.\n\n Join us. Orchestrate the connections that power every transaction. Shape the future of shopping by building the digital backbone that brings products and customers together. \n We are committed to making Tech a place where people love to work where diverse and engaged team make a purposeful contribution. Sainsbury’s is committed to being the most inclusive retailer, and flexible working including job sharing is welcomed wherever possible. In Tech we welcome such conversations and are proud to champion a diverse and inclusive culture. \n Last couple of bits… \n We’ve adopted a hybrid model, coming together for collaboration and to get to know each other better. We’re working flexibly – have a chat with us about what you need. \n If you’ve read this far but are not 100% sure you’re there with your experience, still get in touch. The skills you do have are often more transferrable than you think . Equally with such a large and growing tech team, it might be there’s something else that could suit you better. If you’d like to find out more head to Sainsbury's DTD. \n #LI-KF1 \n " \n We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new-whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: \n Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform. \n Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. \n Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. \n Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply)."

Junior Account Executive \n Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! \n Role Overview: You will play a crucial role in driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. \n What they offer: \n\n • £28k basic salary, with OTE taking your total earnings up to higher in your first year\n, • Comprehensive benefits package - including 5 days leave carry over\n, • Regular socials, seasonal parties, complimentary tickets\n, • Extensive professional development opportunities and career growth\n, • A collaborative and supportive work environment\n\n Key Responsibilities: \n\n • Develop and maintain strong relationships with existing clients to manage renewals, ensuring their needs are met and exceeded\n, • Identify and pursue new business opportunities to expand the company's client base with warm leads\n, • Prepare and deliver compelling sales presentations and proposals tailored to client need\n, • Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service\n, • Meet and exceed sales targets and performance metrics\n, • Stay informed about industry trends, market conditions, and competitors to provide strategic insights\n, • Handle client inquiries and resolve issues promptly and effectively\n, • Maintain accurate records of client interactions, sales activities, and forecasts using CRM software\n\n Qualifications: \n\n • Educated to degree level\n, • Excellent communication, negotiation, and interpersonal skills\n, • Ability to work independently and as part of a team.\n, • Strong organisational and time-management skills.\n, • Results-oriented with a track record of achieving and exceeding sales targets.\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n \n Candidates must be eligible to live and work in the UK. \n Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Protection only Advisor \n An exciting opportunity for an experienced Protection only Advisor to join an award-winning Mortgage business in the Just Mortgages family. This principal is a very busy business that has a huge opportunity for a Protection advisor to earn a 6 figure income. \n\n • Self employed\n, • Barking London\n, • Hybrid (office based 2-3 times a week)\n, • Leads provided - Average of 40 per month!\n, • Up to 75% commission splits \n\n As a self-employed Protection Advisor at Just Mortgages you will enjoy: \n\n • Balanced workload\n, • Flexibility and independence\n, • Control over business decisions\n, • Experienced support\n, • Endless earning potential\n, • Personal growth opportunities and innovation\n, • Direct rewards for effort\n, • Work-life balance\n, • Free training\n, • Unlimited annual leave!\n\n Key responsibilities as a Protection Advisor with Just Mortgages: \n\n • Provide expert Protection advice to clients.\n, • Assess clients' financial situations and recommend suitable protection products.\n, • Build and maintain relationships with clients and lenders.\n, • Stay updated on industry trends and regulations.\n, • Deliver exceptional customer service throughout the process.\n\n Key Skills: \n\n • Experience of working with Mortgage leads\n, • Proven experience as an Advisor with a track record of successful client outcomes. \n, • Strong communication and interpersonal skills\n, • Experience of Financial Services sales and understanding of compliance regulations\n\n APPLY TODAY! \n Feel free to reach out for a CONFIDENTIAL CHAT! \n Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. \n \n If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. \n \n To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. \n \n Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website

Entry Level Graduate Scheme (Sales, Customer Service and Account Management) \n Engineering Degree required \n Do you like facts? \n Fact Number 1 - Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. \n Fact Number 2 - There is an abundance of fantastic graduate opportunities, and a candidate driven marketplace means that you're in a stronger position than ever before to take advantage of them. \n Fact Number 3 - If you keep reading, it could be one of the best career decisions you ever make. \n At Pareto, we have range of entry level graduate schemes where we deliver award winning training and you reap the benefits. Excellent growth potential and support networks, as well as fantastic packages and flexible, remote working options are all on offer. \n If you're a relationship builder looking to launch a lucrative career rooted in a commercial, B2B setting, with excellent scope to develop professionally, joining companies with top tier cultures, then we have the opportunity for you! \n You need: \n\n • A degree in any discipline\n, • Ambition and a willingness to learn\n, • Solid interpersonal and communication skills\n, • Excellent attention to detail and a strong work ethic\n\n The package for this opportunity: \n\n • A competitive basic salary of £25k, with OTE taking your total package up to £30k+\n, • Excellent progression, learning and development potential\n, • Regular socials in a welcoming, inclusive environment\n, • Lucrative bonus and incentive schemes\n, • Fantastic bespoke training and on-going support\n\n Candidates must be eligible to live and work in the UK. \n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Customer Sales & Support Advisor - 3 month temporary contractCentral London (Hybrid - 2 Days in Office, Finsbury Circus)£14.00 per hour + Holiday PayStart Date Mid/Late June - Mid/Late September | Monday-Friday, 9am-6pm(Occasional weekend work may be required during peak periods; time off in lieu will be provided.) \n Are you a student or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. \n The Role \n Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. \n You'll be: \n\n • Handling inbound and outbound customer queries via phone, email, and live chat\n, • Responding to booking enquiries and resolving issues efficiently\n, • Providing professional, friendly support to clients\n, • Drafting/reviewing simple agreements and processing customer applications\n, • Updating internal systems accurately and maintaining organised records\n\n What We're Looking For \n\n • Confident communication skills, both verbal and written\n, • A friendly, professional telephone manner\n, • Ability to multi-task and stay organised in a busy environment\n, • Competency with Microsoft Office and online platforms\n, • Previous customer service experience is a plus, but not essential\n, • A proactive and motivated attitude\n\n Why Apply? \n This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. \n Interviews are taking place immediately - don't miss out! Apply now to be considered. \n Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. \n We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. \n PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Start Date August] \n We are looking for German speaking Client Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service Representative role will consist in attracting potential customers by answering product and service questions; suggesting information about other products and services. \n \n Job functions: \n -Speaking to clients to quickly get to the root of their problem. \n -Providing timely and accurate customer feedback. \n -Helping customers via calls, emails, community posts and live chat. \n -Use a positive personality and experience, not a script \n -Assisting customers with their technical and software related problems \n -Configuring and installing software over the phone at restaurant locations \n -Provide outstanding service \n -Know limitations and when to should ask for advice \n -Own the resolution to the problem; don't leave the customer hanging \n -Accurately and efficiently log all contacts in our CRM (Salesforce) \n -Train restaurant staff, encouraging greater use of the system, as well capturing and reporting customer feedback \n \n \n About You: \n • Fluent to a native level in: German \n • Fluent level of English \n • Open to work on weekends if need be \n -Interpersonal skills, and passion for providing excellent customer service \n -Strong communication skills: active listening, writing/typing, informal communication \n -Restaurant/ Hospitality experience is an added bonus. \n -At least one years experience providing customer support would be ideal - preferably in a software support environment \n -Knowledge of current Microsoft Windows operating systems \n -Knowledge of iOS and Apple Hardware \n -Experience with the use of support desk tools like Salesforce, Communities, live chat would be great

Are you fluent in Slovak and searching for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Slovak Speaking Customer Representative. This position includes the amazing benefit of paid relocation to Greece, allowing you to experience a beautiful lifestyle while making a significant impact in customer service. Your Role: • Deliver outstanding customer support to Slovak-speaking clients, ensuring their inquiries are addressed professionally and effectively., • Communicate through various platforms including phone, email, and chat., • Learn and navigate our client systems to provide exceptional service., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Slovak (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-oriented attitude., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Entry Level Graduate Scheme (Sales, Customer Service and Account Management) \n Do you like facts? \n Fact Number 1 - Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. \n Fact Number 2 - There is an abundance of fantastic graduate opportunities, and a candidate driven marketplace means that you're in a stronger position than ever before to take advantage of them. \n Fact Number 3 - If you keep reading, it could be one of the best career decisions you ever make. \n At Pareto, we have range of entry level graduate schemes where we deliver award winning training and you reap the benefits. Excellent growth potential and support networks, as well as fantastic packages and flexible, remote working options are all on offer. \n If you're a relationship builder looking to launch a lucrative career rooted in a commercial, B2B setting, with excellent scope to develop professionally, joining companies with top tier cultures, then we have the opportunity for you! \n You need: \n\n • A degree in any discipline\n, • SALES EXPERIENCE REQUIRED\n, • Ambition and a willingness to learn\n, • Solid interpersonal and communication skills\n, • Excellent attention to detail and a strong work ethic\n\n The package for this opportunity: \n\n • A competitive basic salary of £47.6k, with OTE taking your total package up to £47.6k+\n, • Excellent progression, learning and development potential\n, • Regular socials in a welcoming, inclusive environment\n, • Lucrative bonus and incentive schemes\n, • Fantastic bespoke training and on-going support\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Are you looking for a new challenge in Travel? Do you want a change from selling beach holidays? Then this role might be for you! We are looking for an Adventure Travel Expert to join our team offering remote working. Our client specialises in the adventure and experience markets, they blend market leading technology with the best sales and service people in the travel industry. THE ROLE: We are looking for someone who wants to help people experience the world. Our client is on a fast growth plan and are looking for people who thrive in a changing environment. You'll be flexible, motivated, disciplined, ambitious, responsible and have the will and drive to succeed against the odds. You'll also take full ownership of your leads and customers with no limit on what you could earn. Job Description: Promptly, accurately, and comprehensively answer customer enquiries Use their mid-office to record all enquiries Drive conversion as high as possible through your sales techniques and process Drive your repeat customer rate as high as possible through market leading service Be competent at all sales channels (email, phone, chat, and the odd walk in) Become an expert at using the phone system Ensure when home working to have the right environment from which to work Be commercially minded and where possible increase commissions and/or use preferred providers and partners Be familiar with the Package Travel Regulations and ATOL Be a good team member Cross sell into accommodation and transfers where possible Identify areas for improvement on the website and/or Terra Nova (their mid-office booking management system) Ask for help when required Skills Required: You're responsible and a self-starter You're disciplined enough to manage yourself You are responsible enough to understand the protection of cash flow and keeping costs down. You're a great team member, you're good at communicating your plans, talking about problems, challenges, fun stuff, and bad stuff. We're looking for someone with a minimum of 2 years sales experience utilising chat, phone, and email. We'd prefer someone with experience in the adventure / activity / long haul sector. Ideally, you'd have experience in the travel sector including GDS and flight sales know how. You're competent in Word and Excel. THE PACKAGE: Offering a salary of up to £30,000 + Commision Hybrid Working Working hours are based on shift pattern INTERESTED? Please follow the instructions to apply, attaching your CV or call email (url removed)

You might not have heard of us yet - that's OK, you've found us now - come and find out more about our journey... Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong - a better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so it’s something people stand with, not against. Our model: Laka makes sure everything runs smoothly for The Collective - from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month. Take a closer look at exactly what this means and how it works _ What have we been up to since then...? In a nutshell, we've been very busy! Here are a few of the massive achievements we've had: 🚀 Raised £31m! 🚀 Launched Laka in a total of 10 countries, essentially helping more people in more places! 🚀 70 Lakanauts also based beyond NL (France) so UK, NL, FR and beyond 🚀 Supporting riders from everyday commuters to elite athletes and pro teams 🚀 Partnering with leading leading cycling brands and retailers across Europe 🚀 Been awarded ‘Best Cycle Insurance Provider’ (for the past 8 years in a row - go us! 🎉) 🚀 Giving our all to customers and they agree, check out our 4.9 google rating! Help us continue to change an outdated industry... We’re growing real fast on our path to make the Laka collective model the industry standard and we’re expanding across segments, products, and territories. We’re looking for innovative, bold and brave minds to help us build the world’s best insurance company. Customer Experience (CX) at Laka CX are firmly at the heart of why Laka was created - we exist to be there for people when shit happens - our CX function is where this magic takes place... You'll be a key part of our Customer Experience team. Providing a great customer experience is the most important part of our plans to grow the Laka brand internationally. As part of a small, dedicated function (we currently have a team of 11 superstars), you'll be the first point of contact for general and claim-related enquiries. What you'll be getting up to: • Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email, • Help Laka members to file their claims and guide them through the process of replacing or repairing their bikes and kit either directly with us or by coordinating with third-parties (shops, manufacturers, distributors etc), • Be the first point of contact for our B2B partners, supporting them to get their riders back on the road, • Work closely with the CX team across both the UK and NL to provide a convenient, swift and seamless experience to our members, • Collate feedback from the collective on an ongoing basis and produce actionable intel to support decision making, both in the CX team and others around Laka, • Get stuck into our squad-based work, with the goal to continue to make Laka the best it can be (you might find yourself working on exciting projects with the Marketing, Product or Technology teams), • Speak English and French!, • Have a super strong empathy for cyclists and what it means when someone has their bike nicked, damaged or injures themselves whilst out & about on their bike, • Have a decent understanding of technical terms in cycling (we can bring you up to speed with the latest bike tech), so you can best support all types of customers with whatever query is thrown your way, • Get loads of satisfaction from helping people going through a rough patch (losing your bike isn't easy, you know) - you'll understand what it means to go the extra mile and make a member's day, • Enjoy learning new things, working with a lovely bunch of people, and ultimately playing a huge part in the future of Laka!, • Are a fast learner and can get up to speed with common tools - we use a number of systems at Laka, but don't worry, we'll give you all the training you need, • Are comfortable chatting with our members, with excellent written communication in (native) Dutch & English You might have already guessed it but it makes a lot of sense to be passionate about cycling when joining Laka. Don't worry about any insurance knowledge - we can teach you the ins-and-outs of insurance and support your knowledge on all things bike parts, too. Of course it is great if you already have previous insurance experience, "WFT" (insurance) certificates or experience as a bike mechanic. We can work together on completing your skill set. Before you apply, please make sure that you currently have the right to work in the UK (we're really sorry, but we're not able to provide visa sponsorship for this role). What can you expect from working at Laka? 🏠 Remote-first way of working - you choose whether you work from home or our beautiful offices in London & Bristol (we have no minimum expectation of how many days you come in, although we'd love to see your friendly face!) 📈 Share options - we want you to be rewarded for Laka's success - everyone in the business is granted share options when they join 💰 Company bonus scheme - if the company hits its targets, you'll get a cash bonus of 5% of your base salary annually 🌴 Annual leave - 25 days holiday (plus bank holidays), with the option to roll over up to 5 days per year 💶 Pension scheme - Laka pays 3% of your base salary into your pension to help you save for the future 💊 Private medical insurance - we’ll give you individual private cover, with the option to add partners & dependants too (at a small cost) 🖥 Home set-up allowance - in addition to letting you choose the kit you want (MacBook or Windows laptop, plus additional equipment like screens, keyboard, etc), we'll also give you a one-off budget of £200 to get anything else you want in order to make your homeworking environment a comfortable place to be 🍽 Lunch on us - £15 every first Wednesday of the month to enjoy lunch on Laka - pop out locally with people in the office, or order-in at home, the choice is yours 💃 Company-wide events - we love getting everyone together as much as possible - expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun! 🎳 Monthly socials - as if quarterly company events weren't enough, we also give each office a budget for a monthly social activity (think anything from low-key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!) 👚 Laka swag - we'll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family 🚴 Laka credit - for all you cyclists, we'll give you £10 credit per month towards insuring your bike(s) with us - plus give you access to a bunch of cycling industry discounts 🧠 Mental health support - unlimited support via Spill, including one-to-one therapy sessions 🌈 Belonging at Laka We're committed to building and sustaining a business that promotes diversity, equity, inclusion and belonging - our customer collective is broad and inclusive, and we'd like our own people to be too. We're fast becoming a global community of people and we believe each person's unique qualities should be celebrated as they are a huge part of what makes Laka a great place to be. We'd love you to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or anything else that makes you, you. If you’d like to request a reasonable adjustment as part of our application or assessment process, please let us know by emailing _.

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Customer Experience Agent to join our remote team based in Greece. In this role, you'll be an essential part of our commitment to delivering an outstanding customer experience to our Dutch-speaking clientele. This position offers you the flexibility of working from the comfort of your home while connecting with customers, understanding their needs, and providing them with impactful solutions. • Respond promptly to customer inquiries in Dutch through various channels, including phone, email, and live chat., • Maintain, update, and manage customer information and interactions in our CRM system efficiently., • Resolve customer concerns by identifying their needs and providing effective solutions, ensuring a seamless experience., • Proactively follow up with customers to ensure satisfaction and gather feedback on product and service improvement., • Collaborate with the team to cultivate a supportive and high-performing remote work environment., • Stay informed about our products, services, and industry developments to deliver accurate information to customers., • Native or near-native fluency in Dutch (both verbal and written); English proficiency is advantageous., • Experience in a customer service role or a related field is desirable., • Exceptional communication and problem-solving skills, with a focus on enhancing customer satisfaction., • Ability to work independently and manage multiple tasks in a remote work setting., • Familiarity with CRM systems and digital communication platforms., • Enthusiastic, proactive, and adaptable to a fast-paced environment., • A collaborative mindset with a willingness to contribute positively to the team dynamic., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Are you an Optical Assistant looking for the next step in your career? Would you like to work for a Platinum Employer with an 88% colleague satisfaction score & Accredited in the “Great Place to Work Scheme”? Would you like a role where you can use your optical experience to make a difference? Well, look no further! \n If you are you ready to take your skills on the road, as a Home Visits Optical Assistant at Specsavers, you can do just that. \n As a Home Visits Optical Assistant, you'll ensure the delivery of a high-quality professional service to patients in their own homes and in some care home settings. You will make sure every customer has a great experience with us. On a daily basis you will be carrying out clinics as well as delivering glasses to patients, so you must be able to work on your own initiative and be confident when dealing with customers. Our patients are pretty special, so we are looking for someone who is enthusiastic with a kind and friendly demeanour. \n We are seeking a highly motivated, friendly and reliable Optical Assistant to help support our customers and clinical team. You will need to have current or recent optical experience and be able to dispense at all levels, measure and fit. Plus, you'll need to hold a full UK driving licence. For us, it's about finding someone with the right attitude, personality and drive to work hard. To work within the London 8 Domiciliary Team, you need to be a real people person, have the ability to strike up a chat with pretty much anyone and be able to demonstrate this at interview, and also of course, be happy to work hard to help each and every one of our customers, as you will be responsible for delivering a professional service our patients. \n Our Business \n In this role you will cover 2 postcode areas in East London - E and IG. Due to travel time in these areas, our preferred candidate will be based within one of these postcodes. \n Our Team \n We have a wonderful existing team of dedicated people from optical and administrative backgrounds, who are ready and waiting for you to meet them. \n Our Cars \n You'll be provided with a car allowance of £3000 per annum. \n What's On Offer? \n As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: \n\n • Salary: £26,852 - £28,000 per annum dependent on experience\n, • £3000 Car allowance\n, • Bonus Scheme based on daily sales\n, • Full-time - Monday to Friday 9am-6pm (flexibility required)\n, • 28 days holiday (includes Bank Holidays)\n, • Enjoy an additional paid day off on your birthday to celebrate you!\n, • Benefits include Specsavers Perks - a portal to a world of great everyday discounts and savings\n, • WeCare - our employee support service to help you and your immediate family when you need it most\n\n What we're looking for? \n If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Home Visits Optical Assistant.These include: \n Previous optical experience (at least 6 months' - 1 year), and you must be able to confidently dispense at all levels, measure and fitMust hold a full UK driving licence and be a confident driver \n Find Out More \n If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. \n This includes: \n Previous experience in a fast-paced customer facing environment Be confident using new systems as well as tablet and / or laptop \n Checked all the boxes? Now's the perfect time to apply! \n #LI-LA1

Our prestigious manufacturing client is seeking an experienced French speaking Customer Service Coordinator (bilingual) \n Location: Dartford, Kent \n Hours: Full time, flexi and hybrid \n Min of 2 days in office including Tuesdays \n Salary: £30,000 pa + excellent benefits including 3% non-contractual bonus \n Excellent benefits packaging including 25 days leave, health care etc \n Customer Service Coordinator – French speaking is the liaison between customers and internal departments. Being accountable for enhancing customer relations, increasing customer loyalty and in turn increasing commercial growth. \n Customer Service Coordinator Key Requirements \n\n • Minimum of two years relevant customer support experience required; experience with business-to-business, quality, and/or regulatory experience strongly preferred.\n, • Computer literate – MS office, PowerPoint, Excel, Outlook, Teams\n, • Fluent in French and English to use in a working environment\n, • Good level of education including Maths and English\n, • Works well under pressure\n, • Excellent attention to detail\n, • Able to work independently and as part of a team\n\n Customer Service Coordinator - Responsibilities and Duties \n\n • Support customers’ enquiries through multiple communication channels including phone, email, and chat.\n, • Follow-up of enquiries for general questions with other internal departments, liaising as needed including Quality, Regulatory, Technical, Supply Chain, Commercial, Shipping, Finance, Production and Planning departments.\n, • Facilitating customers issues resolution, including progressing customer complaints to completion (RMA creation, coordinating returns, credit notes/invoices as needed)\n, • Enter and process orders including calculating transit time and freight.\n, • Proactively communicate with customers to inform them of at-risk orders (fulfilment issues, delivery delays, etc.)\n, • Maintain accurate customer database and information on profiles.\n, • Responsible for customer quotations for new business & follow-up on open quotes.\n, • Maintain price lists and send them to customers when requested.\n, • Process new user registrations, pricing requests and requests for order changes or cancellations, assist customers with platform questions or issues.\n\n

Job Title: Graduate Scheme - Business Development (Commercial) (Italian Speaker) \n Salary: £35k basic salary/ with £35k OTE \n Our client are looking for ambitious graduates to help enhance their presence, to generate revenue by capitalising on warm leads and opening the door to new ones, thereby increasing their book of business with a customer-led approach. \n There is no limit to where you can go with our client - so if you've got a degree, excellent communication skills and plenty of enthusiasm, this is the opportunity for you! \n The company: \n Founded over 40 years' ago, our client are leaders in the distribution of healthcare products. From their outstanding customer service, to their impressive product portfolio, our client continue to excel in the industry and are experiencing an exciting period of growth! \n Package: \n\n • A competitive basic salary of £35k\n, • Y1 OTE of up to £35k\n, • Full tech stack\n, • Regular socials and a welcoming, inclusive culture\n, • Incentives and bonuses, including team company holidays\n, • Excellent personal and professional development available with a national enterprise\n, • Pension and healthcare\n\n Role: \n\n • Obtain a thorough knowledge of the company and its offering in order to best educate prospective customers\n, • Proactively reach out to prospects over the phone, via email and through social channels in order to schedule meetings, webinars and demonstrations\n, • Develop relationships through extensive research - identifying key influencers within accounts and building rapport with them\n, • Support customer success to ensure that clients are happy with the services they've secured with the company\n, • Shadow senior members of the team in order to get a handle on the entire 360 process - with a view to your progression within the business\n\n Requirements: \n\n • Educated to degree level\n, • Possess exceptional communication and interpersonal skills\n, • A team player, with the ability to work independently\n, • Comfortable in a target driven environment\n, • Self-motivated, with a strong desire to succeed\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n \n Candidates must be eligible to live and work in the UK. \n Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application. \n

Job Title Pharmacy Colleague \n Location Colindale \n Employment Type Part time \n Contract Type Permanent \n Shift Pattern Work Shift: Days \n Hours per Week 20 \n Pay Rate £13.93 \n Category Pharmacy (RLD), Retail Healthcare, Retail Hourly Colleagues \n Closing Date 5 July 2026 \n About the Role?? To be employed in this role you must pass an enhanced safeguarding check.? Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns – if you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but weekend working is a requirement of the role, and we may need to be flexible with your work pattern.??? Our in-store Pharmacies are hugely popular with our customers, and they will expect the same warmth and friendliness they get everywhere else in the store – as well as being confident and relaxed about discussing personal health issues, quickly resolving customer problems and taking customers to the right products.? You will also be responsible for spending time accurately assembling and processing prescriptions. It will be your responsibility to drive awareness of all the extra services we offer in Pharmacy (e.g., Prescription Collection Service, Medicines Use Reviews etc). You will support the Pharmacist with the delivery and effective record keeping of patient services (blood pressure checks, stop smoking schemes etc). You will develop an understanding of the strict Standard Operating Procedures and work to them as our customers will expect nothing less. You will also be collecting the customer's prescription from their doctor's surgery on their behalf and bringing it to the store ready for collection. We will help you to become a star Pharmacy colleague - you will complete an accredited course to become a qualified Medicine Counter Assistant within 6 months and you'll then move on to train as a Dispensing Assistant which will complete your pharmacy training. Each step of the way you'll be bringing something extra to our service and moving your career forward.? About You? You'll be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You love problem solving and you're passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way.? Asda that’s more like it Apply today by completing an online application…? \n Everything you'll love \n Alongside a competitive salary, you'll get lots of other great benefits too, including: \n\n • \n Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user \n • \n Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover \n • \n Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more. \n • \n Company pension \n • \n Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support \n • \n Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated. \n • \n Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. \n • \n Colleague recognition programme \n • \n Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas. \n

Job Title: Graduate Scheme - Business Development (Commercial) \n Salary: £27k basic salary/ with £27k OTE \n Our client are looking for ambitious graduates to help enhance their presence, to generate revenue by capitalising on warm leads and opening the door to new ones, thereby increasing their book of business with a customer-led approach. \n There is no limit to where you can go with our client - so if you've got a degree, excellent communication skills and plenty of enthusiasm, this is the opportunity for you! \n The company: \n Founded over 40 years' ago, our client are leaders in the distribution of healthcare products. From their outstanding customer service, to their impressive product portfolio, our client continue to excel in the industry and are experiencing an exciting period of growth! \n Package: \n\n • A competitive basic salary of £27k\n, • Y1 OTE of up to £27k\n, • Full tech stack\n, • Regular socials and a welcoming, inclusive culture\n, • Incentives and bonuses, including team company holidays\n, • Excellent personal and professional development available with a national enterprise\n, • Pension and healthcare\n\n Role: \n\n • Obtain a thorough knowledge of the company and its offering in order to best educate prospective customers\n, • Proactively reach out to prospects over the phone, via email and through social channels in order to schedule meetings, webinars and demonstrations\n, • Develop relationships through extensive research - identifying key influencers within accounts and building rapport with them\n, • Support customer success to ensure that clients are happy with the services they've secured with the company\n, • Shadow senior members of the team in order to get a handle on the entire 360 process - with a view to your progression within the business\n\n Requirements: \n\n • Educated to degree level\n, • Possess exceptional communication and interpersonal skills\n, • A team player, with the ability to work independently\n, • Comfortable in a target driven environment\n, • Self-motivated, with a strong desire to succeed\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n \n Candidates must be eligible to live and work in the UK. \n Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application. \n

Aged 21 and above: £13.35 per hour \n Aged 20 and below: £10.85 per hour \n What makes a job at CTD a career like no other? \n CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Due to recent acquisition CTD now joins the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler. \n We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with administration and processes associated with a vibrant retail environment. \n Key Responsibilities: \n\n • Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone.\n, • Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets.\n, • Deal with customers face-to-face.\n, • Ensure showrooms are clean and tidy.\n, • Ensure branch standards are maintained.\n, • Ensure point of sale displays are up-to-date and accurate.\n, • Have a welcoming and confident approach when dealing with the public.\n, • Carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures.\n, • Maintain an awareness of interior design trends and the role that tiles have in renovation schemes.\n, • Complete customer orders over the phone.\n, • Offer exceptional customer service, even when under pressure.\n, • Offer specific advice to customers on products and their use.\n\n Experience and Skills required \n\n • Previous experience in a retail environment\n, • Interest in interior design trends.\n, • Excellent customer service skills.\n, • Ability to work well under pressure and handle multiple tasks.\n, • Strong communication and interpersonal skills.\n, • Attention to detail and accuracy in handling transactions.\n\n If you’re outgoing, friendly, have a positive attitude and don’t mind lifting a few heavy boxes of tiles, then you’re just the person we want to talk to. \n With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals, you’ll love working for CTD and we can’t wait to hear from you. \n Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over. \n Click apply, today, our application process should only take you a few minutes if you have a CV ready to go and we’ll be in touch ASAP to arrange your chat with the hiring manager! \n Think you know Topps Group? Think again. \n There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. \n Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.

Are you fluent in Dutch or Flemish and looking for an exciting opportunity that includes relocation to Bulgaria? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Dutch/Flemish Speaking Customer Representative to join our team. This role offers a unique chance to provide exceptional customer service while experiencing the vibrant culture and beauty of Bulgaria, with the added benefit of paid relocation. Your Role: • Deliver outstanding customer support to Dutch/Flemish-speaking clients, ensuring their inquiries are handled with care and professionalism., • Utilize multiple communication channels, including phone, email, and chat, to assist customers., • Master our client systems to provide effective and efficient service., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Dutch or Flemish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new tools and technologies for a remote working environment., • Self-motivated, proactive, and able to excel in a fast-paced environment., • Willingness to relocate to Bulgaria for this exceptional opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Relocation, • Paid Training, • Health Insurance, • And Much More...

Title: Customer Service ISA Operation Analyst \n Contract: 6 months \n Location: London, UK (On-site) \n Working Pattern: Full-time (Monday to Friday - 35hrs/week) \n About the Role\n We are seeking a customer-focused and proactive Customer Service Operations Analyst to join our growing team. This role is at the heart of delivering an exceptional customer experience to both individual ISA members and employer partners. As the first point of contact, you will provide support across multiple communication channels, including telephone, email, and live chat, helping customers navigate their savings journey with confidence and clarity. \n The successful candidate will play a key role in supporting customers with ISA account management, transfers, contributions, and product-related queries while ensuring a high standard of service and operational excellence. Key Responsibilities\n\n • Act as the first point of contact for individual ISA members and employer partners, delivering a professional, friendly, and customer-focused service.\n, • Handle inbound and outbound telephone calls, providing clear, accurate, and empathetic support.\n, • Respond to customer enquiries via email, ensuring timely, accurate, and professional communication.\n, • Provide real-time assistance through live chat, guiding customers through account-related queries and processes.\n, • Process and administer ISA transfers to and from other providers in line with regulatory requirements and internal procedures.\n, • Educate customers and employers on ISA products, including Individual Savings Accounts (ISAs), Junior ISAs (JISAs), and Lifetime ISAs (LISAs).\n, • Support customers with account management, contributions, transfers, and general product enquiries.\n, • Investigate and resolve customer issues, escalating complex cases to specialist teams where appropriate.\n, • Maintain accurate records of all customer interactions using CRM and customer support systems.\n, • Ensure compliance with company policies, financial regulations, and data protection requirements.\n, • Stay informed about ISA regulations, company products, and associated financial services to provide accurate guidance and support.\n, • Contribute positively to team objectives, service improvements, and operational performance targets.\nSkills & ExperienceEssential\n\n, • Excellent verbal and written communication skills with the ability to engage effectively across telephone, email, and live chat channels.\n, • Strong customer service skills with a genuine passion for delivering outstanding customer experiences.\n, • Good IT literacy and confidence using CRM systems, customer support platforms, and Microsoft Office applications.\n, • Strong organisational skills with excellent attention to detail.\n, • Ability to explain financial products and processes in a simple, clear, and engaging manner.\n, • Proactive problem-solving skills and a positive, team-oriented approach.\n, • Ability to manage multiple tasks and priorities in a fast-paced environment.\nDesirable\n\n, • Previous experience in a customer service, contact centre, financial services, or operations environment.\n, • Experience handling customer enquiries via telephone, email, and live chat.\n, • Knowledge of Individual Savings Accounts (ISA), Junior ISAs (JISA), and Lifetime ISAs (LISA).\n, • Understanding of financial products, savings schemes, or regulated financial services.\n\n Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Entry Level Graduate Scheme (Sales, Customer Service and Account Management) \n Do you like facts? \n Fact Number 1 - Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. \n Fact Number 2 - There is an abundance of fantastic graduate opportunities, and a candidate driven marketplace means that you're in a stronger position than ever before to take advantage of them. \n Fact Number 3 - If you keep reading, it could be one of the best career decisions you ever make. \n At Pareto, we have range of entry level graduate schemes where we deliver award winning training and you reap the benefits. Excellent growth potential and support networks, as well as fantastic packages and flexible, remote working options are all on offer. \n If you're a relationship builder looking to launch a lucrative career rooted in a commercial, B2B setting, with excellent scope to develop professionally, joining companies with top tier cultures, then we have the opportunity for you! \n You need: \n\n • A degree in any discipline\n, • SALES EXPERIENCE REQUIRED\n, • Ambition and a willingness to learn\n, • Solid interpersonal and communication skills\n, • Excellent attention to detail and a strong work ethic\n\n The package for this opportunity: \n\n • A competitive basic salary of £42k, with OTE taking your total package up to £42k+\n, • Excellent progression, learning and development potential\n, • Regular socials in a welcoming, inclusive environment\n, • Lucrative bonus and incentive schemes\n, • Fantastic bespoke training and on-going support\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Entry Level Graduate Scheme (Sales, Customer Service and Account Management) (French Speaker) \n Do you like facts? \n Fact Number 1 - Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. \n Fact Number 2 - There is an abundance of fantastic graduate opportunities, and a candidate driven marketplace means that you're in a stronger position than ever before to take advantage of them. \n Fact Number 3 - If you keep reading, it could be one of the best career decisions you ever make. \n At Pareto, we have range of entry level graduate schemes where we deliver award winning training and you reap the benefits. Excellent growth potential and support networks, as well as fantastic packages and flexible, remote working options are all on offer. \n If you're a relationship builder looking to launch a lucrative career rooted in a commercial, B2B setting, with excellent scope to develop professionally, joining companies with top tier cultures, then we have the opportunity for you! \n You need: \n\n • A degree in any discipline\n, • Ambition and a willingness to learn\n, • Solid interpersonal and communication skills\n, • Excellent attention to detail and a strong work ethic\n\n The package for this opportunity: \n\n • A competitive basic salary of £35k, with OTE taking your total package up to £35k+\n, • Excellent progression, learning and development potential\n, • Regular socials in a welcoming, inclusive environment\n, • Lucrative bonus and incentive schemes\n, • Fantastic bespoke training and on-going support\n\n Candidates must be eligible to live and work in the UK. \n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

FRENCH SELECTION (FS) \n \n French speaking Customer service coordinator \n Location: Dartford \n Hybrid work with 2 days a week in the office \n Salary: £30,000 per annum plus bonus and great benefits \n Ref: 4327FC \n \n To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4327FC \n \n The company: A well-established manufacturer specialising within the medical field. A company who have a global presence and pride themselves in providing innovative solutions, outstanding quality and exceptional value. \n \n Main duties: You will act as the primary point of contact for customers delivering exceptional service and support. Working closely with internal teams, you will manage enquiries, process orders and resolve issues while building strong customer relationships. \n \n The role: \n -Act as the main point of contact for customers, providing excellent service and support \n • Respond to customer enquiries via phone, email, chat, and online platforms \n • Process customer orders and provide updates on delivery schedules and order status \n • Resolve customer issues and complaints, coordinating with internal teams as required \n • Prepare quotations, maintain pricing information and follow up on outstanding quotes \n • Maintain accurate customer records and manage information across internal systems \n • Support customers with online portal access, order changes and account-related requests \n • Collaborate with colleagues and cross-functional teams to improve processes and ensure a positive customer experience \n \n The candidate: \n • Fluent in French (written and spoken) essential \n • Customer service experience required \n • Excellent verbal and written communication skills, \n • Strong problem-solving abilities and confidence handling complex customer enquiries. \n • Proactive, organised and able to manage multiple priorities in a fast-paced environment \n \n French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin,

Reservations / Workplace Coordinator \n London HYBRID (2 days at home) \n Hours: Monday to Friday, 8:30am–4:30pm \n Reservations / Workplace Coordinator in London at a leading international professional services organisation who are seeking a polished and service-focused Workplace Coordinator to join their London team. \n The role will involve supporting internal and external customers in a fast-paced virtual environment through telephone, email and live chat. One day per week will typically be spent onsite, working alongside the local Workplace Experience team and supporting reception, visitors and meeting room operations. \n The working pattern may vary depending on business requirements, so flexibility will be important. \n Key Responsibilities \n Providing a warm, professional and high-touch service to internal and external customers \n Responding to enquiries through telephone, email and live chat \n Managing requests efficiently and directing enquiries to the appropriate department or resource \n Welcoming visitors and ensuring they receive a seamless arrival experience \n Supporting reception operations when working onsite \n Preparing conference and meeting rooms ahead of use \n Creating positive workplace experiences for employees, clients and guests \n Acting as a link between customers and Workplace Experience teams across different offices \n Collaborating with other departments to resolve requests smoothly \n Providing accurate information and updates throughout the customer journey \n Using initiative to assess situations and take appropriate action \n Taking ownership of team responsibilities and supporting colleagues during busy periods \n Building positive relationships with colleagues, visitors and internal customers \n Maintaining consistently high service standards across both virtual and onsite support \n Candidate Requirements \n Excellent written and verbal communication skills \n Strong customer service experience and a genuine desire to exceed expectations \n Confidence communicating by telephone, email and online chat \n The ability to remain calm and professional in a fast-paced environment \n Good judgement and the confidence to act without constant supervision \n A collaborative and flexible approach \n Strong attention to detail \n A high school diploma or equivalent qualification \n Previous Experience \n Experience in one or more of the following areas would be advantageous: \n Corporate reception or front of house \n Workplace or office services \n Hospitality or guest services \n Inbound customer service or contact centre support \n Technology-based customer support \n Administration within a professional services environment \n Fluency in English is required. Additional proficiency in German, French, Spanish or Italian would be advantageous but is not essential.

French & Italian Speaking Customer Service Executive \n Location: South West London (Zone 3) – Office-based Monday to Friday, 35 hours a week \n Salary: £30,000 - £32,000 per annum (depending on experience) \n Start Date: July/August 2026 \n About the company \n Our client is a very well-established and highly regarded global exporter of some of the world's most prestigious luxury brands. They are seeking a fluent French and Italian speaking Customer Service Administrator to join their friendly and supportive international team. \n This is an excellent opportunity for a customer-focused professional looking to develop their career within a successful international business. \n The role \n As a French and Italian Speaking Customer Service Administrator, you will provide comprehensive B2B customer support to clients, agents and distributors across French and Italian speaking markets. You will play a key role in ensuring a very high standard of service while supporting the smooth operation of export activities. \n Key Responsibilities \n\n • Processing and managing customer orders accurately and efficiently\n, • Responding to customer enquiries and providing effective solutions\n, • Handling customer complaints in a professional and timely manner\n, • Liaising with courier and freight companies regarding shipments and deliveries\n, • Monitoring export operations and ensuring service standards are maintained within your assigned territories\n, • Supporting the Export Sales Team across additional markets and languages when required\n, • Maintaining strong relationships with customers, agents, and distributors\n\n Skills / Experience needed \n\n • Fluent spoken and written French and Italian (both languages are essential)\n, • Previous experience within customer service, administration or a similar support role\n, • Excellent communication and interpersonal skills\n, • Strong organisational abilities and attention to detail\n, • The ability to manage multiple priorities and work effectively under pressure\n, • A proactive approach and the ability to work both independently and as part of a team\n\n Benefits \n\n • Salary of £30,000 - £32,000 per annum\n, • 22 days annual leave plus bank holidays\n, • Pension scheme\n, • Life assurance\n, • Incredible staff discount of up to 60% on luxury products\n, • Opportunity to work from home one day per week following successful completion of training\n, • Friendly, supportive team environment with excellent management support\n\n Working Hours \n or 9.00 to 17.00 with an hour for lunch \n If you are fluent in both French and Italian and are looking to join a highly successful global organisation we would love to hear from you. Please apply now or contact Lisa Grimes for a confidential chat

Vacancy: Home Visits (Domiciliary) Optical Assistant \n Monday to Friday: 9am-6pm (flexibility required) \n Salary scale: £26,852 - £28,000 per annum dependent on experience \n Benefits: Car allowance of £3000 per annum \n Bonus scheme on top of basic salary based on sales made \n Working for a Platinum Employer: 88% colleague satisfaction score & Accredited in the “Great Place to Work Scheme” \n Receive access to Specsavers Perks - discounts on major retailers \n Our Home Visits service covers the following postcodes: NW2, NW4, NW7, NW9, HA0, HA3, HA7, HA8 and HA9. Therefore, the ideal candidate will be based within one of these areas. \n You must be a confident driver, hold a full clean UK driving licence, have access to your own vehicle, and be a real people person. Applications are welcomed, in particular from candidates from an optical, care or healthcare background. We carry and set up our equipment in each clinic, so it is important that you are physically able to do this multiple times per day. \n We are seeking a highly motivated, friendly and reliable Domiciliary Optical Assistant to help support our customers and clinical team. Our ideal candidate will have previous optical experience and be able to dispense at all levels, measure and fit, although not essential. For us, it is about getting people with the right attitude, personality and drive to work hard. To work within the London 8 Domiciliary Team, we can train and teach you all things optical, but you need to be a real people person, have the ability to strike up a chat with pretty much anyone and be able to demonstrate this at interview, and also of course, be happy to work hard to help each and every one of our customers, as you will be responsible for delivering a professional service our patients in their own homes and in some care home settings.On a daily basis you will be carrying out clinics as well as delivering glasses to patients, so you must be able to work on your own initiative and be confident when dealing with customers. Our patients are pretty special, so we are looking for someone who is enthusiastic with a kind and friendly demeanour. \n If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. \n This includes: \n\n • Previous experience in a fast-paced customer facing environment\n, • Experience in optical environment\n, • Basic knowledge/experience of optical\n, • Be confident using new systems as well as tablet and/or laptop\n\n Checked all the boxes? Now's the perfect time to apply! \n Interview process: initial screening by Recruitment Team, then a TEAMS interview with Directors and subsequent shadow and trial day with the team to ensure you have a great overview of the role and what is involved. \n #LI-LH1

Floristry Wholesale \n London / South East \n £40,000-£45,000 + Van + Fuel + Bonus + Benefits \n \n Are you a natural relationship-builder who enjoys getting out in front of customers? \n Do you prefer building long-term relationships over hard selling? \n Want to join a well-established, family-run business with a brilliant reputation in its market? \n \n We're working with one of the UK's leading independently owned wholesale floristry businesses. As part of their continued growth and customer development plans, they're looking to appoint a Sales Account Manager to support and grow a well-established customer base across London and the surrounding region. \n This is a fantastic opportunity to join a service-led business where reputation, customer care and long-term relationships are at the heart of what they do. \n \n What's in it for you? \n\n • Company van and fuel provided\n, • Phone and laptop\n, • Seasonal bonus opportunities\n, • Established customer base\n, • Long-term opportunity within a respected family business\n\n \n The Role \n As Sales Account Manager, you'll be responsible for supporting and developing relationships with florist and trade customers across London and the South East. \n This is not a hard-sales role. The business is looking for someone who can represent them properly, build trust with customers and develop opportunities in a natural, credible way. \n You'll be spending time on the road visiting customers, introducing them to the company's service offering, helping them make the most of the ordering process and ensuring they receive the right level of contact and support. \n Day-to-day, you'll be: \n\n • Visiting existing and prospective florist customers across London and the surrounding area\n, • Building long-term relationships with independent florists and trade customers\n, • Introducing customers to the company's online ordering process and wider service offering\n, • Maintaining regular contact with existing accounts\n, • Re-engaging dormant customers where appropriate\n, • Identifying opportunities to grow accounts naturally\n, • Planning weekly routes and customer visits\n, • Feeding back customer insight and market information to the wider business\n, • Working closely with internal teams to ensure customers receive excellent service\n, • Representing the business professionally in the market\n\n This role is about customer care, trust, reputation and long-term account development. It is not about pushy sales tactics or overpromising. \n \n About You \n You'll ideally have a strong background in flowers, floristry or the wider floral supply chain, with a good understanding of the industry, the customer base and the pace of the market. \n You'll ideally have: \n\n • Strong relationship-building skills\n, • A professional, personable and trustworthy approach\n, • Experience dealing with customers face to face\n, • The ability to manage your own diary and plan customer visits\n, • Commercial awareness without being overly pushy\n, • A genuine interest in delivering great customer service\n, • Good communication and organisation skills\n, • Full UK driving licence\n\n \n What's Next? \n For an informal chat, call me, Brian, on , email

Job Title: Graduate Scheme - Business Development (Commercial) \n Salary: £42k basic salary/ with £42k OTE \n Our client are looking for ambitious graduates to help enhance their presence, to generate revenue by capitalising on warm leads and opening the door to new ones, thereby increasing their book of business with a customer-led approach. \n There is no limit to where you can go with our client - so if you've got a degree, excellent communication skills and plenty of enthusiasm, this is the opportunity for you! \n The company: \n Founded over 40 years' ago, our client are leaders in the distribution of healthcare products. From their outstanding customer service, to their impressive product portfolio, our client continue to excel in the industry and are experiencing an exciting period of growth! \n Package: \n\n • A competitive basic salary of £42k\n, • Y1 OTE of up to £42k\n, • Full tech stack\n, • Regular socials and a welcoming, inclusive culture\n, • Incentives and bonuses, including team company holidays\n, • Excellent personal and professional development available with a national enterprise\n, • Pension and healthcare\n\n Role: \n\n • Obtain a thorough knowledge of the company and its offering in order to best educate prospective customers\n, • Proactively reach out to prospects over the phone, via email and through social channels in order to schedule meetings, webinars and demonstrations\n, • Develop relationships through extensive research - identifying key influencers within accounts and building rapport with them\n, • Support customer success to ensure that clients are happy with the services they've secured with the company\n, • Shadow senior members of the team in order to get a handle on the entire 360 process - with a view to your progression within the business\n\n Requirements: \n\n • Educated to degree level\n, • SALES EXPERIENCE REQUIRED\n, • Possess exceptional communication and interpersonal skills\n, • A team player, with the ability to work independently\n, • Comfortable in a target driven environment\n, • Self-motivated, with a strong desire to succeed\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n \n Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application. \n

At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive. With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 1,000 occupiers across multiple sectors. \n Our centres are more than just buildings - they’re buzzing communities of entrepreneurs, creators, and changemakers. We’re excited to announce a vacancy for a Customer Experience Assistant at The Nucleus Bridge to to join our team and help deliver exceptional service at this state-of-the-art innovation Centre. \n Our modern centre is located in the heart of The Bridge Community. The Nucleus offers professional, fully equipped office space ideal for small businesses, providing a flexible and supportive working environment. \n Find out more about The Nucleus Bridge here: \n What You’ll Be Doing \n As the first and last point of contact for our customers and guests, you’ll: \n\n • Welcome visitors with warmth and professionalism, creating a positive first impression.\n, • Manage reception duties, including calls, emails, post, and meeting room bookings.\n, • Support events and community engagement activities.\n, • Responsible for daily and monthly social media updates.\n, • Keep the Centre running smoothly by maintaining supplies, equipment, and shared spaces.\n, • Assist with a variety of customer needs, from booking couriers to recommending local spots.\n, • Provide backup support to the Centre Manager and Assistant Centre Manager.\n\n Want the full picture? Please see the attached job description for more details on what the role involves. \n What You’ll Bring \n We’re looking for someone who’s hands-on, people-focused, and proactive. You’ll bring: \n\n • A confident, approachable personality and a natural flair for customer service.\n, • Strong IT skills and the ability to pick up new systems quickly.\n, • A proactive, can-do attitude and a keen eye for detail.\n, • Flexibility and a team spirit - ready to pitch in wherever needed.\n\n Why You’ll Love Working Here \n We offer more than just a job - we offer a place where you can grow, contribute, and be part of something meaningful. Here’s what you can expect: \n Salary: Salary of £26,227.50 per annum \n Time off: 25 days’ holiday + bank holidays. \n Flexible benefits: Options to swap salary for extra benefits, including additional holiday. \n Wellbeing: Wellbeing days, Employee Assistance Programme, and health resources. \n Perks: Discounts on high street brands, EV leasing, cycle to work scheme, and more. \n Development: Full induction, buddy system, and ongoing learning opportunities. \n Culture: A supportive, inclusive team that values your voice and ideas. \n Purpose: A chance to make a real difference in the lives of entrepreneurs and growing businesses. \n Ready to Apply? \n If this sounds like your kind of role, we’d love to hear from you. Click ‘Apply’ to join us as our new Customer Experience Assistant. \n Got questions? Reach out - we’re happy to chat. \n We’re Committed to Inclusion \n We’re building a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences, and identities. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply - you might be just the person we’re looking for. \n We reserve the right to close the vacancy once we’ve received sufficient applications, so apply early to avoid disappointment.

30 hours per week including some weekend working \n Aged 21 and above: £13.35 per hour plus personal sales commission \n Aged 20 and below: £11.39 per hour plus personal sales commission \n Topps Tiles is the UK’s number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 300 stores nationwide and a team of 1,600 dedicated experts, we’re more than just a business—we’re a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do, that’s the Topps Tiles way. \n What makes a job at Topps Tiles a retail career like no other? \n Working in retail as a Topps Tiles Sales Assistant really is unlike any other retail job. As a valued member in a small team, you’ll help our customers visualise their projects, helping them to find just what they’re looking for to make their tiling project happen. \n A sales assistant at Topps’ is more than just sitting at a till. As one of our service specialists you’ll gain valuable sales skills, supporting our customers whilst driving revenue for the store. \n And, unlike other retail assistant jobs, you won’t need to work late evenings, and you’ll get 3 days off over Christmas. \n That’s not to mention the commission you’ll earn on each sale you help make happen in store. \n\n • You’ll build long standing relationships with our regular trade customers,\n, • Use your creativity to inspire customers, helping them to pick the right design and style choices.\n, • Gain product knowledge to give valuable advice for trade and retail customers to get them the best products they need.\n\n The best bit? You don’t even need to know anything about Tiles, or Retail! \n If you’re outgoing, friendly, have a positive attitude and don’t mind lifting a few heavy boxes of tiles, then you’re just the person we want to talk to. \n So, that’s a competitive basic salary, sales commission, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals. \n You’ll love working for Topps and we can’t wait to hear from you. \n Click apply, today, our application process should only take you a few minutes if you have a CV ready to go and we’ll be in touch ASAP to arrange your chat with the hiring manager. \n Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those 18 or over. \n Think you know Topps Group? Think again. \n There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. \n Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.

Role: Accounts Assistant – Accounts Payable \n Location: Hampstead, North London \n Salary: £30k - £35k \n Job Type: Full-time, permanent, hybrid working \n \n About us: \n GroupNexus is an established, leading player in the parking management industry. Priding ourselves on a fair approach to parking enforcement, we provide our clients with the best-in- industry levels of customer service. From our brand new, state-of-the-art head office in Hampstead, North London, our Finance team sits at the heart of our business and work to support the company in the delivery of their objectives. \n About you: \n GroupNexus is an established, leading player in the parking management industry. Priding ourselves on a fair approach to parking enforcement, we provide our clients with the best-in industry levels of customer service. From our brand-new state-of-the-art head office in Hampstead, North London, our Finance team sits at the heart of our business and work to support the company in the delivery of their objectives. \n Key responsibilities: \n\n • Process and code supplier invoices accurately and in a timely manner, ensuring all documentation is complete.\n, • Manage supplier queries and maintain positive vendor relationships, resolving invoice discrepancies promptly.\n, • Work closely with the wider Finance team, Procurement, and internal stakeholders to support the smooth running of the procure-to-pay (P2P) cycle.\n, • Support initiatives to automate manual processes, working with tools such as OCR and AP automation platforms.\n, • Maintain accurate records within the AP system, ensuring data integrity and supporting platform improvements.\n, • Track personal KPIs such as invoice processing time and error rates.\n, • Assist in producing AP reports and dashboards to support management visibility of spend and payment status.\n\n Operational responsibilities: \n\n • Support the end-to-end accounts payable process including invoice receipt, validation, coding, approval, and payment (400–500 invoices per month).\n, • Assist with payment runs, ensuring accuracy and adherence to payment terms.\n, • Adhere to internal controls, policies, and procedures to ensure compliance with tax regulations and company policies.\n, • Support AP month-end close processes, account reconciliations, and reporting.\n, • Assist with preparation for quarterly VAT return submissions.\n, • Assist in the preparation of monthly management accounts.\n, • Support the reconciliation of key balance sheet accounts including prepayments and accruals.\n\n Skills and experience: \n\n • AAT qualified or studying towards AAT/ACCA/CIMA, or qualified by experience\n, • 1–3 years of experience in an Accounts Payable or Finance Assistant role.\n, • Good understanding of AP processes and a willingness to support process improvement initiatives.\n, • Experience with ERP or accounting systems (e.g., Sage, Xero, NetSuite); exposure to\n, • AP automation tools is an advantage.\n, • Good understanding of financial controls and a keen eye for accuracy and compliance.\n, • Strong communication and interpersonal skills, with a collaborative and can-do attitude.\n, • Strong analytical and problem-solving abilities.\n, • Eagerness to learn and adapt in a fast-changing, technology-driven finance environment.\n, • Competent with Microsoft Excel and comfortable working with financial data.\n\n Benefits for all GroupNexus staff includes: \n\n • Generous holiday allowance + bank holidays\n, • Well-being support\n, • Cycle to work scheme\n, • EV salary sacrifice\n, • Day off for charity work\n, • Hybrid working\n, • Company and team social events\n\n If this role sounds of interest, then we would LOVE to hear from you! Please reach out to Rachael Newsham for more information or for an informal chat about how GroupNexus might be the next career move for you. \n Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of GroupNexus’ recruitment team who will work with you to provide any reasonable adjustments as required. \n We are an equal opportunities employer and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.

Entry Level Graduate Scheme (Sales, Customer Service and Account Management) (Italian Speaker) \n Do you like facts? \n Fact Number 1 - Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. \n Fact Number 2 - There is an abundance of fantastic graduate opportunities, and a candidate driven marketplace means that you're in a stronger position than ever before to take advantage of them. \n Fact Number 3 - If you keep reading, it could be one of the best career decisions you ever make. \n At Pareto, we have range of entry level graduate schemes where we deliver award winning training and you reap the benefits. Excellent growth potential and support networks, as well as fantastic packages and flexible, remote working options are all on offer. \n If you're a relationship builder looking to launch a lucrative career rooted in a commercial, B2B setting, with excellent scope to develop professionally, joining companies with top tier cultures, then we have the opportunity for you! \n You need: \n\n • A degree in any discipline\n, • Ambition and a willingness to learn\n, • Solid interpersonal and communication skills\n, • Excellent attention to detail and a strong work ethic\n\n The package for this opportunity: \n\n • A competitive basic salary of £35k, with OTE taking your total package up to £35k+\n, • Excellent progression, learning and development potential\n, • Regular socials in a welcoming, inclusive environment\n, • Lucrative bonus and incentive schemes\n, • Fantastic bespoke training and on-going support\n\n Candidates must be eligible to live and work in the UK. \n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Italian speaking Customer Service Specialist with Spanish or French \n Location: South West London (Zone 3) – Office-based Monday to Friday, 35 hours a week \n Salary: £30,000 - £32,000 per annum (depending on experience) \n Start Date: July/August 2026 \n About the company \n Our client is a very well-established and highly regarded global exporter of some of the world's most prestigious luxury brands. They are seeking a fluent Italian (plus Spanish or French) speaking Customer Service Specialist to join their friendly and supportive international team. \n This is an excellent opportunity for a customer-focused professional looking to develop their career within a successful international export sales business. \n The role \n As a Customer Service Specialist you will provide comprehensive B2B customer support to clients, agents and distributors across Italian and French / Spanish speaking markets. You will play a key role in ensuring a very high standard of service while supporting the smooth operation of export activities. \n Key Responsibilities \n\n • Processing and managing customer orders accurately and efficiently\n, • Responding to customer enquiries and providing effective solutions\n, • Handling customer complaints in a professional and timely manner\n, • Liaising with courier and freight companies regarding shipments and deliveries\n, • Monitoring export operations and ensuring service standards are maintained within your assigned territories\n, • Supporting the Export Sales Team across additional markets and languages when required\n, • Maintaining strong relationships with customers, agents, and distributors\n\n Skills / Experience needed \n\n • Fluent spoken and written Italian plus either Spanish or French (you must be trilingual)\n, • Previous experience within customer service, administration, sales or a similar support role\n, • Excellent communication and interpersonal skills\n, • Strong organisational abilities and attention to detail\n, • The ability to manage multiple priorities and work effectively under pressure\n, • A proactive approach and the ability to work both independently and as part of a team\n\n Benefits \n\n • Salary of £30,000 - £32,000 per annum\n, • 22 days annual leave plus bank holidays\n, • Pension scheme\n, • Life assurance\n, • Incredible staff discount of up to 60% on luxury products\n, • Opportunity to work from home one day per week following successful completion of training\n, • Friendly, supportive team environment with excellent management support\n\n Working Hours \n Monday to Friday or 9.00 to 17.00 with an hour for lunch \n If you are fluent in Italian and either Spanish or French and are looking to join a highly successful global organisation we would love to hear from you. Please apply now or contact Lisa Grimes for a confidential chat

French and Italian speaking Sales Support Executive (both languages must be fluent) \n Location: South West London (Zone 3) – Office-based Monday to Friday, 35 hours a week \n Salary: £30,000 - £32,000 per annum (depending on experience) \n Start Date: July/August 2026 \n About the company \n Our client is a very well-established and highly regarded global exporter of some of the world's most prestigious luxury brands. They are seeking a fluent Italian and French speaking Sales Support Executive to join their friendly and supportive international team. \n This is an excellent opportunity for a customer-focused professional looking to develop their career within a successful international export sales business. \n The role \n As an Italian and French speaking Sales Support Executive you will provide comprehensive B2B customer support to clients, agents and distributors across French and Italian speaking markets. You will play a key role in ensuring a very high standard of service while supporting the smooth operation of export activities. \n Key Responsibilities \n\n • Processing and managing customer orders accurately and efficiently\n, • Responding to customer enquiries and providing effective solutions\n, • Handling customer complaints in a professional and timely manner\n, • Liaising with courier and freight companies regarding shipments and deliveries\n, • Monitoring export operations and ensuring service standards are maintained within your assigned territories\n, • Supporting the Export Sales Team across additional markets and languages when required\n, • Maintaining strong relationships with customers, agents, and distributors\n\n Skills / Experience needed \n\n • Fluent spoken and written French and Italian (both languages are essential)\n, • Previous experience within customer service, administration, sales or a similar support role\n, • Excellent communication and interpersonal skills\n, • Strong organisational abilities and attention to detail\n, • The ability to manage multiple priorities and work effectively under pressure\n, • A proactive approach and the ability to work both independently and as part of a team\n\n Benefits \n\n • Salary of £30,000 - £32,000 per annum\n, • 22 days annual leave plus bank holidays\n, • Pension scheme\n, • Life assurance\n, • Incredible staff discount of up to 60% on luxury products\n, • Opportunity to work from home one day per week following successful completion of training\n, • Friendly, supportive team environment with excellent management support\n\n Working Hours \n or 9.00 to 17.00 with an hour for lunch \n If you are fluent in both French and Italian and are looking to join a highly successful global organisation we would love to hear from you. Please apply now or contact Lisa Grimes for a confidential chat

Customer Support Advisor Location: Hybrid (occasional travel to London & Canterbury for meetings)Contract: Permanent | Full-timeSalary: £26,445The Opportunity An exciting opportunity has arisen for a Customer Support Advisor to join a highly experienced, service-driven team within the professional education sector. This role is ideal for someone who enjoys variety, learning, and customer interaction, supporting both students and corporate clients across the UK and internationally. You’ll be joining a team where people genuinely enjoy what they do, offering a stable and supportive environment to build a long-term career.The Role Working as part of a collaborative team led by experienced managers, you will act as a key point of contact for customer queries, ensuring a high standard of service across multiple communication channels. Key responsibilities include: • Handling customer queries via phone, email, and live chat • Supporting with registrations, membership, SPS and recertification queries • Guiding students on training materials, qualification pathways and exam availability • Providing support to both students and corporate clients • Building knowledge across a range of professional qualifications • Ensuring all customer interactions are handled accurately and efficiently • Working collaboratively with team members to manage workload and maintain service levels • Continuously learning and applying policies, procedures, and systems This is a varied role where the team manages the full customer journey, rather than working in a siloed function.Essential: • Previous customer service experience (phone, email, or live chat) • Strong communication skills, both written and verbal • Ability to learn and retain complex information • High attention to detail and accuracy • A proactive, team-oriented approach • A genuine interest in building a long-term careerAdditional Requirements: • A quiet, dedicated workspace for remote working • Willingness to attend occasional in-person team eventsMorgan Spencer – Your Career, Our Expertise Morgan Spencer is one of London’s leading Executive Secretarial and Business Support recruitment consultancies, connecting high-calibre professionals with outstanding opportunities.Equal Opportunities Morgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.Confidentiality & GDPR All applications are handled in strict confidence and in full compliance with UK GDPR. Your information will be used solely for recruitment purposes and will not be shared without your consent.Morgan Spencer Limited, registered in England & Wales No: 4254114.

Kenny Recruit are looking for an experienced National Account Manager – B2B Retail to join one of their favourite clients! \n It's important to note we're looking for someone with experience managing and developing major UK retail accounts. This is a standalone position and will suit someone who enjoys building long-term client relationships, identifying opportunities for account growth and working strategically with key retail partners. We're looking for a commercially minded individual who is passionate about delivering exceptional customer partnerships and driving sustainable growth. \n Our client is a well-established and growing consumer products business with ambitious plans for continued expansion across the UK and international markets. This is an exciting opportunity to join the business in a newly created role where you'll have the autonomy to shape and develop key retail partnerships, influence commercial strategy and make a genuine impact on the future growth of the business. \n As the National Account Manager – B2B Retail, you will take ownership of a portfolio of national retail relationships, developing strategic partnerships and ensuring long-term account growth. You'll work closely with customers to understand their commercial objectives, identify opportunities to expand product ranges and maximise distribution, while collaborating with internal teams to deliver outstanding service and commercial solutions. \n Pay: £55,000 - £65,000 per annum \n Location: Central London. 3 days in the office with some occasional site visits \n Working hours: Monday - Friday, 9:00am - 6:00pm \n Key Responsibilities: \n\n • Manage and develop a portfolio of national retail accounts, building long-term strategic partnerships.\n, • Develop account plans that support customer objectives whilst delivering sustainable business growth.\n, • Identify opportunities to increase product listings, distribution and promotional activity within existing accounts.\n, • Build trusted relationships with key stakeholders across buying, commercial and category teams.\n, • Lead regular account reviews, presenting commercial insights, performance updates and future growth opportunities.\n, • Develop pricing proposals, business cases and joint commercial plans.\n, • Collaborate with internal teams including marketing, operations and supply chain to deliver exceptional customer service and successful account outcomes.\n, • Monitor account performance, maintain accurate forecasting and provide regular reporting.\n, • Identify opportunities to strengthen the retail portfolio through new strategic partnerships where appropriate.\n, • Support the continued growth of the business across UK and international retail markets.\n\n Requirements: \n\n • Experience as a National Account Manager or Key Account Manager within a B2B retail environment, with exposure to sectors such as DIY, Lifestyle, Discount, Grocery and Electrical retail.\n, • Proven success managing and growing major retail accounts while building long-term customer relationships.\n, • Strong commercial awareness with experience developing joint business plans and account growth strategies.\n, • Excellent relationship-building and stakeholder management skills.\n, • Experience negotiating commercial agreements, pricing and promotional activity.\n, • Strong analytical skills with the ability to interpret sales data and identify growth opportunities.\n, • Comfortable working autonomously and taking ownership of a standalone role.\n, • Highly organised with excellent planning and account management skills.\n, • Confident communicator, able to influence and engage senior stakeholders.\n, • Experience working with UK retail customers is essential, while exposure to international retail markets would be advantageous.\n\n Next Steps… \n Shortlisted candidates will obviously be contacted regarding this specific role and if you haven't heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to provide feedback to every applicant but due to the high volume of applications we receive, unfortunately this isn't always possible. We will keep your CV on file and contact you regarding future opportunities that may be of interest. Alternatively, feel free to get in touch for a confidential chat about your next career move. \n

Italian and French speaking Customer Service Administrator \n Location: South West London (Zone 3) – Office-based Monday to Friday, 35 hours a week \n Salary: £30,000 - £32,000 per annum (depending on experience) \n Start Date: July/August 2026 \n About the company \n Our client is a very well-established and highly regarded global exporter of some of the world's most prestigious luxury brands. They are seeking a fluent Italian and French speaking Customer Service Administrator to join their friendly and supportive international team. \n This is an excellent opportunity for a customer-focused professional looking to develop their career within a successful international business. \n The role \n As an Italian and French speaking Customer Service Administrator, you will provide comprehensive B2B customer support to clients, agents and distributors across French and Italian speaking markets. You will play a key role in ensuring a very high standard of service while supporting the smooth operation of export activities. \n Key Responsibilities \n\n • Processing and managing customer orders accurately and efficiently\n, • Responding to customer enquiries and providing effective solutions\n, • Handling customer complaints in a professional and timely manner\n, • Liaising with courier and freight companies regarding shipments and deliveries\n, • Monitoring export operations and ensuring service standards are maintained within your assigned territories\n, • Supporting the Export Sales Team across additional markets and languages when required\n, • Maintaining strong relationships with customers, agents, and distributors\n\n About you \n\n • Fluent spoken and written French and Italian (both languages are essential)\n, • Previous experience within customer service, administration or a similar support role\n, • Excellent communication and interpersonal skills\n, • Strong organisational abilities and attention to detail\n, • The ability to manage multiple priorities and work effectively under pressure\n, • A proactive approach and the ability to work both independently and as part of a team\n\n Benefits \n\n • Salary of £30,000 - £32,000 per annum\n, • 22 days annual leave plus bank holidays\n, • Pension scheme\n, • Life assurance\n, • Incredible staff discount of up to 60% on luxury products\n, • Opportunity to work from home one day per week following successful completion of training\n, • Friendly, supportive team environment with excellent management support\n\n Working Hours \n\n • Monday to Friday either or with an hour for lunch\n\n If you are fluent in both Italian and French and are looking to join a highly successful global organisation we would love to hear from you. Please apply now or contact Lisa Grimes for a confidential chat

Kenny Recruit are working with a growing, family-owned business within the construction sector, to find a Financial Controller. Operating across London and the surrounding areas, our client has built a strong reputation for delivering high-quality, sustainable products and excellent customer service, and is continuing to expand its operational footprint. \n This is an exciting temporary-to-permanent opportunity for a confident, hands-on Financial Controller to take ownership of the finance function. Based at the company’s Wimbledon office, you will play a key role in the day-to-day running of the department while supporting the wider commercial direction of the business. \n The ideal candidate will have previous experience in a similar Finance Manager or senior finance position, with a proactive approach, strong organisational skills and the confidence to drive positive change. \n\n • Location: Wimbledon - a short walk from Colliers Wood station, with parking available for those who drive\n, • Working hours: Monday to Friday, 9:00am–5:30pm or 8:00am–4:30pm\n, • Salary: Up to £75,000 per annum + benefits\n, • Contract: Temporary to permanent\n\n Key Responsibilities: \n\n • Take ownership of the day-to-day finance function across the business\n, • Prepare monthly management accounts across four entities\n, • Manage monthly accruals, prepayments and fixed assets\n, • Lead cash management processes, including bank reconciliations, petty cash and cash-flow monitoring\n, • Oversee the purchase and sales ledgers, ensuring accurate and timely processing\n, • Organise payment schedules and support supplier payment processes\n, • Support monthly payroll activities and pensions administration\n, • Prepare and submit VAT returns, ensuring compliance with relevant requirements\n, • Support budgeting, forecasting and wider financial planning activities\n, • Produce ad hoc financial reports and analysis for senior stakeholders\n, • Identify opportunities to improve finance processes, controls and efficiencies\n, • Provide commercial insight and financial support to help drive the continued growth of the business\n, • Work closely with the wider leadership team on business performance and future plans\n\n Requirements: \n\n • Previous experience in a Finance Manager or similar senior finance role\n, • Strong experience preparing management accounts and overseeing day-to-day financial operations\n, • Experience with cash management, ledgers, VAT, accruals, prepayments and fixed assets\n, • Experience supporting budgeting and forecasting processes\n, • Self-motivated, proactive and comfortable taking ownership of a finance function\n, • Highly organised, with strong planning and delivery skills\n, • Positive, curious and commercially minded approach\n, • High level of integrity and reliability\n, • Strong IT skills and confidence using finance systems and Excel\n, • A full UK driving licence would be advantageous\n\n Benefits: \n\n • Salary of up to £75,000 per annum\n, • 23 days’ annual leave\n, • Pension\n, • Private medical cover\n, • Company socials\n, • On-site parking for drivers\n, • Opportunity to progress within a growing and ambitious business\n\n Next Steps… \n Shortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. \n We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat.

Job Title: Graduate Scheme - Business Development (Commercial) (Swedish Speaker) \n Salary: £47.6k basic salary/ with £47.6k OTE \n Our client are looking for ambitious graduates to help enhance their presence, to generate revenue by capitalising on warm leads and opening the door to new ones, thereby increasing their book of business with a customer-led approach. \n There is no limit to where you can go with our client - so if you've got a degree, excellent communication skills and plenty of enthusiasm, this is the opportunity for you! \n The company: \n Founded over 40 years' ago, our client are leaders in the distribution of healthcare products. From their outstanding customer service, to their impressive product portfolio, our client continue to excel in the industry and are experiencing an exciting period of growth! \n Package: \n\n • A competitive basic salary of £47.6k\n, • Y1 OTE of up to £47.6k\n, • Full tech stack\n, • Regular socials and a welcoming, inclusive culture\n, • Incentives and bonuses, including team company holidays\n, • Excellent personal and professional development available with a national enterprise\n, • Pension and healthcare\n\n Role: \n\n • Obtain a thorough knowledge of the company and its offering in order to best educate prospective customers\n, • Proactively reach out to prospects over the phone, via email and through social channels in order to schedule meetings, webinars and demonstrations\n, • Develop relationships through extensive research - identifying key influencers within accounts and building rapport with them\n, • Support customer success to ensure that clients are happy with the services they've secured with the company\n, • Shadow senior members of the team in order to get a handle on the entire 360 process - with a view to your progression within the business\n\n Requirements: \n\n • Educated to degree level\n, • SALES EXPERIENCE REQUIRED\n, • Possess exceptional communication and interpersonal skills\n, • A team player, with the ability to work independently\n, • Comfortable in a target driven environment\n, • Self-motivated, with a strong desire to succeed\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n \n Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application. \n

Luxury Online Customer Service Advisor \n Hourly Rate: £15ph \n Location: Ladbroke Grove, West London (4 days a week in the head office, Friday WFH) \n Assignment Length: 4-6 weeks \n Hours: 9am-5:30pm \n \n We are seeking a polished and service-driven Luxury Customer Service Advisor to join a prestigious womenswear brand on an initial 4-6 week temporary assignment. This role is essential in delivering an exceptional and personalised client experience. Ensuring every customer interaction reflects the brand's refined aesthetic and commitment to excellence. \n \n Key Responsibilities \n\n • Deliver personalised customer experience via email phone and live chat\n, • Manage high volumes of enquiries across multiple inboxes (Outlook, Gorgias), ensuring timely and consistent responses\n, • Act as a brand ambassador with a deep understanding of luxury service standards\n, • Handle customer queries relating to orders, deliveries, returns and aftercare with accuracy and attention to detail\n, • Process refunds across Shopify and other relevant platforms, ensuring all transactions are handled correctly\n, • Update and maintain customer profiles in Shopify\n, • Support VIP clients with discretion, professionalism and a high level of care\n, • Work collaboratively with internal teams to ensure a seamless customer journey\n\n Experience \n\n • Experience in online luxury customer service or client services within fashion or retail\n, • Strong experience managing multiple inboxes, particularly using Outlook and Gorgias\n, • Experience using Shopify\n, • Excellent written and verbal communication skills\n, • Strong organisational skills and the ability to manage a high volume of enquiries\n, • High attention to detail and accuracy\n\n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Graduate Scheme - Business Development (Commercial) (French Speaker) \n Salary: £35k basic salary/ with £35k OTE \n Our client are looking for ambitious graduates to help enhance their presence, to generate revenue by capitalising on warm leads and opening the door to new ones, thereby increasing their book of business with a customer-led approach. \n There is no limit to where you can go with our client - so if you've got a degree, excellent communication skills and plenty of enthusiasm, this is the opportunity for you! \n The company: \n Founded over 40 years' ago, our client are leaders in the distribution of healthcare products. From their outstanding customer service, to their impressive product portfolio, our client continue to excel in the industry and are experiencing an exciting period of growth! \n Package: \n\n • A competitive basic salary of £35k\n, • Y1 OTE of up to £35k\n, • Full tech stack\n, • Regular socials and a welcoming, inclusive culture\n, • Incentives and bonuses, including team company holidays\n, • Excellent personal and professional development available with a national enterprise\n, • Pension and healthcare\n\n Role: \n\n • Obtain a thorough knowledge of the company and its offering in order to best educate prospective customers\n, • Proactively reach out to prospects over the phone, via email and through social channels in order to schedule meetings, webinars and demonstrations\n, • Develop relationships through extensive research - identifying key influencers within accounts and building rapport with them\n, • Support customer success to ensure that clients are happy with the services they've secured with the company\n, • Shadow senior members of the team in order to get a handle on the entire 360 process - with a view to your progression within the business\n\n Requirements: \n\n • Educated to degree level\n, • Possess exceptional communication and interpersonal skills\n, • A team player, with the ability to work independently\n, • Comfortable in a target driven environment\n, • Self-motivated, with a strong desire to succeed\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n \n Candidates must be eligible to live and work in the UK. \n Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application. \n

Luxury Online Customer Service Advisor \n Hourly Rate: £15ph \n Location: Ladbroke Grove, West London (4 days a week in the head office, Friday WFH) \n \n We are seeking a polished and service-driven Luxury Customer Service Advisor to join a prestigious womenswear brand on an initial 4-6 week temporary assignment. This role is essential in delivering an exceptional and personalised client experience. Ensuring every customer interaction reflects the brand's refined aesthetic and commitment to excellence. \n \n Key Responsibilities \n\n • Deliver personalised customer experience via email phone and live chat\n, • Manage high volumes of enquiries across multiple inboxes (Outlook, Gorgias), ensuring timely and consistent responses\n, • Act as a brand ambassador with a deep understanding of luxury service standards\n, • Handle customer queries relating to orders, deliveries, returns and aftercare with accuracy and attention to detail\n, • Process refunds across Shopify and other relevant platforms, ensuring all transactions are handled correctly\n, • Update and maintain customer profiles in Shopify\n, • Support VIP clients with discretion, professionalism and a high level of care\n, • Work collaboratively with internal teams to ensure a seamless customer journey\n\n Experience \n\n • Experience in online luxury customer service or client services within fashion or retail\n, • Strong experience managing multiple inboxes, particularly using Outlook and Gorgias\n, • Experience using Shopify\n, • Excellent written and verbal communication skills\n, • Strong organisational skills and the ability to manage a high volume of enquiries\n, • High attention to detail and accuracy\n\n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Agent, Jollyes Pets, based Waltham Abbey, Essex (Hybrid role). Salary £25-26 k p.a. + many benefits. An exciting time to join an award-winning business with a reputation for outstanding service, in our customer service team who are right at the heart of our mission – to keep our customers and their pets, happy! \n The BenefitsAt Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most. \n\n • Financial wellbeing: Early access to pay via iTrent/Stream, plus savings and discounts\n, • Retail Trust membership: counselling, wellbeing and financial support\n, • Colleague Treats: discounts at 800+ retailers, from groceries to holidays and cinema\n, • We Care wellbeing hub: online GP, mental health support, fitness programme, on-demand dentist\n, • Pet perks: 30% off Jollyes brands, 20% off others in-store, plus clinic discounts\n, • Pension: Legal & General scheme (3% EE / 5% ER)\n, • Extra paid leave: wedding, new pet, and your birthday off\n, • Enhanced maternity/paternity leave (terms apply)\n, • Top Dog Award scheme: peer to peer and leadership recognition with rewards\n, • Buy/sell holiday: trade up to 5 days annual leave\n, • Cycle2Work: up to 47% off bikes via Halfords\n, • Care concierge: support for colleagues balancing caring responsibilities\n, • David Lloyd Clubs discount: gym, pool, spa, classes and more \n, • Career growth: development pathways into senior Support roles\n\n This is a full time, hybrid role involving a minimum of 3 x office days per week at our pet-friendly support office in Waltham Abbey (Essex) and up to 2 x days per week from home (or other Jollyes location as preferred). 37.5 hours per week. \n The Role – Customer Service Agent This role sits within our Customer Services team, the digital face and voice of our brand, supporting our e-commerce team and store network. We’re a fast paced, pet-focused retailer with an ‘excellent’ rated reputation for outstanding service (4.7 on Trustpilot from over 103k reviews) which we’re keen to maintain and build on. Dealing with inbound customer queries across a variety of platforms (website, email, phone, social media live chat etc.), ensuring our customers get the service Jollyes has built its reputation on. \n Success measures will include satisfactory outcomes to tickets based on customer feedback, query handling time from opening to closing a ticket, ticket volumes closed. \n Here's what the role involves: \n\n • Ensure timely and professional responses to customer queries, aiming for customer happiness.\n, • Handle difficult customer queries, providing effective solutions and ensuring customer retention.\n, • Utilize our internal software Zoho Desk and other systems for efficient ticket management and resolution tracking.\n, • Collaborate with internal teams to resolve customer issues and improve overall customer experience.\n, • Build strong relationships with internal teams and stakeholders to ensure accurate and timely response to tickets.\n, • Monitor and report on key performance indicators (KPIs) such as response times and customer satisfaction ratings.\n, • Continuously improve customer service processes, identifying areas for optimization and implementing relevant solutions.\n\n The Skills – Customer Service Agent \n To be successful in this role, you’ll need the following skills, experience and qualities: \n\n • Previous experience working in a similar customer service team help-desk type operation.\n, • Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and internal stakeholders, upholding our brand and reputation for excellence.\n, • High attention to detail – spelling, grammar and written communications must represent the brand positively, and support our commitment to delivering high-quality customer service.\n, • Strong multitasking and problem-solving abilities to handle multiple queries and positively resolve customer issues.\n, • Proven ability to work well under pressure and handle difficult customer situations.\n, • Adaptability and flexibility to work in a fast-paced, ever-evolving environment.\n, • Strong collaboration skills to work effectively with different teams and departments.\n, • Ability to build relationships and work effectively with key stakeholders.\n, • Willingness to learn and adapt to internal software and processes specific to the company.\n, • Share our values of being: Wise, Focused, Genuine, Eager, Together\n\n About Jollyes Pets \n Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by 'Rest Less' as an age-inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! \n To Apply: \n If you’re looking for a career with a company who will truly value you and recognize your contribution with some fantastic rewards and benefits, where you can really make a difference, click to apply today! \n Respectfully no agencies please

Job Title: Recruitment Franchisee. (Self-Employed) Location:Remote Home Based (Work from anywhere in the UK.) Reward: Realistic, Year 1 earnings of £50K increasing too £75K in year 2, and year 3 of £85K+. Timing: June 2025 Start. Rayner Personnel are seeking Franchise Recruitment Directors with a hunger for success and a taste for the high life. If you've got a background as a Mortgage Adviser or in telephone sales, especially recruitment, then this opportunity is tailor-made for you. Becoming a Rayner Franchise owner, will give you the freedom to run your own business from home, set your own hours, and work the way you want. while maximising your earning potential, We offer unrivalled opportunities: Rayner Personnel have established clients in place, with jobs to fill immediately, and we are looking for hungry Sales Professionals that can deliver a customer centric service to the UK’S largest financial services providers. About Us: Rayner Personnel is one of the UK’s leading Talent Partners in the Property and Financial Services sectors and was established over 10 years ago. We are a team of over 30 Recruitment professionals that specialise in connecting exceptional talent with industry leading businesses and providing tailored recruitment solutions. The Role: As a Self-Employed Recruitment Director, you’ll have the autonomy to build and grow your own business, with the full support of Rayner Personnel and as part of our established brand which provides you with the full support of a team of dedicated Recruitment professionals who are committed to your success. You’ll focus on developing client relationships, sourcing top talent, and delivering exceptional recruitment services in the Financial Services sector. What We Offer: • Uncapped Earning Potential: You keep half of everything you bill, with no limits and no catches., • Established Brand Support: Leverage the reputation and tools of a leading recruitment business., • Flexibility: Work from anywhere and manage your own schedule., • Training and Development: Access to ongoing training, mentorship, and industry resources., • Collaboration: Be part of a supportive network of over 30 experienced recruitment professionals. What We’re Looking For: • Proven experience in direct telephone sales of a tangible service or product., • Self-motivated with an entrepreneurial mindset., • Strong business development and client management skills., • Excellent communication and relationship-building abilities., • A passion for helping businesses and candidates succeed., • Money hungry with a desire to create your own future success. Ready to Take Control of Your Career? Join us as a Self-Employed Recruitment Consultant and unlock your potential to shape your future while benefiting from the support of trusted industry professionals. Want to know more? Click apply now or feel free to give Darren Robins a call on 020-3989-9455 for a confidential chat and to learn more about this amazing opportunity !