Customer service chat jobs in United Kingdom

£41,800 - £50,600 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team, learning from our Company Values, • Diligently check and work deliveries, managing the till area and monitoring KPIs, • Be a friendly face for every customer, offering excellent service and helping with all customer queries, • Competently comply with Health and Safety laws, standards and guidelines, • Experience leading and developing a team in a challenging, fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management, delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • The ability to monitor, manage and improve KPIs, • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

£50,600 - £72,600 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Motivate and support your team, learning from our Company Values, • Confidently create an environment where every colleague can achieve their best work, • Be responsible for managing and improving the day-to-day operations and performance of your store’s KPIs, • Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks, • Make sure that excellent Customer Service is given to everyone who shops with us, • Experience leading and developing a team in an exciting, fast-paced environment, • Excellent time-management, delegation, and problem-solving skills, • A pride in offering unmatched support to your customers and your team through every shift, • Strong communication skills to tackle even the trickiest conversations, • The confidence to monitor, manage and improve your store’s key performance indicators, • 30-35 days holiday (pro rata), • A fully expensed company car or car allowance, • 10% in-store discount, • Contributory pension scheme, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

£XX,XXX - £XX,XXX per annum | 35 days’ holiday (pro rata) | Full & Part Time Opportunities | Ongoing training | 10% in-store discount Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and willing to take on a challenge. Just like you. As a Lidl Area Manager, you’ll be one of our future leaders, helping us move into our next stage of growth. You’ll begin your journey by learning our business from the inside out, to best equip you before you embark on your new role. From stacking shelves as a Customer Assistant to leading from the shop floor as a Store Manager, we’ll make sure you’re fully immersed in all things Lidl. From leading your team to leading your life, our full and part time roles give you the flexibility to balance it all. Before you know it, you'll be coordinating multiple stores, supporting your Store Managers to guide their teams, hitting KPIs, and delivering your best work. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. • Regularly visit your stores to make sure things are running like clockwork, paying particular attention to efficiency, productivity and operational compliance, • Mentor and support your Store Managers in recruiting, training and developing their teams, while improving their store performance, • Empower your teams to achieve their KPIs and maintain our high standards, • Confidently create an environment where your teams can do their best work, shift after shift, in accordance with our Leadership & Company Values, • Experience motivating and leading teams across multiple sites to achieve outstanding results, • The ability to understand complex reports, how to put next steps in place and oversee the effectiveness of new initiatives, • Drive to learn and keep up to date with the ever-changing aspects of our business, • Effective communication skills to support your teams with new launches, concepts and processes, • A full UK Driving License, • 35 days holiday (pro rata), • Ongoing training, • 10% in-store discount, • A fully expensed company car, • Contributory pension scheme, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

\n \n \n Summary\n \n \n £38,000 - £46,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme \n Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. \n Just like you. \n As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. \n In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. \n We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. \n \n \n \n \n What you'll do\n \n \n \n • Set a spectacular example for the Store Team and your customers\n, • Independently manage the store in the absence of the Store Manager\n, • Motivate and support your team, learning from our Company Values\n, • Diligently check and work deliveries, managing the till area and monitoring KPIs\n, • Be a friendly face for every customer, offering excellent service and helping with all customer queries\n, • Competently comply with Health and Safety laws, standards and guidelines\n \n \n \n \n \n What you'll need\n \n \n \n, • Experience leading and developing a team in a challenging, fast-paced environment\n, • Excellent communication skills to help your colleagues and customers in a friendly and open way\n, • A knack for time management, delegation and problem-solving\n, • The confidence to support your team through every shift\n, • A pride in providing unmatched customer service for everyone who shops with us\n, • The ability to monitor, manage and improve KPIs\n \n \n \n \n \n What you'll receive\n \n \n \n, • 30-35 days holiday (pro rata)\n, • 10% in-store discount\n, • Pension scheme\n, • Ongoing training \n, • Enhanced family leave\n, • Plus, more of the perks you deserve\n \n Thinking of using AI to help with your application? AI tools (e.g. Chat GPT, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. \n We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. \n If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. \n Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. \n \n \n

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. AWS is seeking a Senior Worldwide Specialty Seller to drive our Connect partner go-to-market (GTM) strategy for Amazon Connect solutions across Europe, Middle East, and Africa.Amazon Connect services work backward from the needs of customers to provide a broad array of AI powered customer experience services that deliver personalized service across all channels (voice, email, chat, IVR) utilizing flexible access to data and applications to deliver exceptional customer and agent experiences. Amazon Connect is AI CCaaS (Omni-Channel, IVR, Analytics, Cases, Tasks, Customer Data Profiles, and more). As a Senior Worldwide Specialty Seller, you will strategically build mind share and adoption of Amazon Connect practices across our strategic existing and new partners in the EMEA market.You will own and drive GTM strategies for Amazon Connect partners in your assigned EMEA territories. You will be responsible for developing and implementing key programs and initiatives to drive revenue and user adoption, ensuring new customers select AWS as their cloud provider for customer experience solutions via these partners.You will strategically identify Connect customers and opportunities, build and manage pipeline, lead Connect solution discussions for partners and customers, collaborate with our regional Connect teams to qualify and validate how and when we deliver our services via a regionally specific partner, oversee successful customer implementation of the solution, and own sales cycle and business goals for your territory. By establishing and growing business and technical relationships at senior levels, and managing strategic interactions with these stakeholders, you will drive top line revenue growth and overall end customer adoption and value through partners.You will work independently with our EMEA partner, go-to-market strategy and business development leaders to develop and implement strategic support, co-programming, and portfolio engagement to increase middle and tail of funnel outcomes and accelerate seller cycles in the field. You will also lead collaboration with cross functional teams in marketing, solutions architecture, and business development to execute a consistent coverage model, go-to-market strategy, and goals for the AWS business in Europe, Middle East, and Africa.Key job responsibilities Drive Customer Obsessed partner business strategies in the EMEA market. Develop and implement AWS go-to-market strategies with Connect partners in your assigned EMEA territories. Build and maintain strategic relationships with senior partner stakeholders. Accelerate customer adoption with partners by developing and executing comprehensive sales and business plans, leading well-developed sales engagements and successful GTM activities. Design and implement scalable programs and deliver insightful business reviews to unblock partner challenges and drive growth. Create operational planning documents and serve as an Amazon Connect subject matter expert for the EMEA market. Ensure customer and partner satisfaction through strategic engagement and relationship management. Expect moderate travel throughout Europe, Middle East, and Africa.About the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic qualifications- Experience working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking- Experience working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services- Experience in Go-To-Market, Business Development, Sales, or Consulting- Experience developing strategies that influence leadership decisions at the organizational level- Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or StoragePreferred qualification - Experience selling to Fortune 1000 or Global 2000 organizations- Experience as a founder or executive focused on related segments, or as a practice leader or business unit ownerAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company DescriptionWe’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.Job DescriptionABOUT US: Sportradar is the world's leading sports technology company, creating immersive experiences at the intersection of sports, betting, and entertainment. Every day, our products engage millions of sports fans and players around the globe. Within our iGaming (Playradar) division, we are building the next generation of gaming experiences across Casino Games, Virtual Sports, Live Betting Products, 24/7 Experiences, and other innovative gaming concepts inspired by the world of sports. By combining premium sports content, engaging gameplay mechanics, and cutting-edge technology, we create products that redefine how players engage with sports and casino entertainment. As part of our continued growth, we are looking for a Head of Account Management to lead and develop our iGaming Account Management function. In this role, you will be responsible for building a high-performing commercial team, driving revenue growth across our operator portfolio, establishing scalable client management processes, and ensuring our customers maximize the value of Sportradar’s iGaming products. As part of our continued growth, Sportradar is currently looking to recruit an experienced Head of Account Management to support and grow our iGaming business across key European locations, with the role based in London, Vienna or Ljubljana. THE CHALLENGE:Own and develop keyiGaming client relationships, ensuring strong commercial performance and long-term partnership growth. Lead, coach and develop a high-performing Account Management team.Define account segmentation, customer success strategies and commercial playbooks.Create and refine processes to monitor client performance, manage workstreams and ensure clear communication across stakeholders. Identify additional revenue opportunities by cross-selling and upselling Sportradar’s iGaming products and services. Oversee relationship management, commercial support and service delivery for existing iGaming clients. Collaborate closely with product, sales, operations and technology teams to support the continued growth of Sportradar’s iGaming offering. Establish and monitor relevant KPIs to ensure delivery against client objectives and business targets. Provide client and market insights to internal product teams to support product improvements and future roadmap decisions. Willingness to travel for internal and client meetings according to company travel policies. ABOUT YOU: Extensive experience in commercial, sales, key account or account management roles within iGaming, betting, gaming or a related B2B technology environment. Strong understanding of the iGaming ecosystem, including operators, platforms, content, regulation and market dynamics. Strong analytical mindset with experience managing KPIs and commercial performance. Proven commercial leadership experience with the ability to build, manage and grow long-term client relationships. Experience leading and scaling Account Management or Customer Success teams. Growth mindset with strong proactivity, commercial thinking and the ability to identify new business opportunities. Passionate about sports and casino products. Excellent business English skills, any other language considered a plus. OUR OFFER:A collaborative environment with colleagues from all over the world (Engineering offices in Europe, Asia and US) including various social events and teambuilding. Flexibility to manage your workday and tasks with autonomy. A balance of structure and autonomy to tackle your daily tasks. Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants. Global Employee Assistance Programme. Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience). Online training videos. Flexible working hours. While we appreciate the flexibility and benefits of working from home, we strongly believe that coming together in person fosters stronger connections, encourages collaboration, and drives innovation — both as individuals and as a company. The energy, shared ideas, and team support we experience in the office strengthen the foundation of our success and culture. For this reason, we are an office-first business operating on a hybrid model, with team members working in the officefour days a week to build relationships, exchange ideas, and grow together.OUR RECRUITMENT PROCESS:Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations.First Interview: Meet with the Hiring Manager to discuss the role, your experience and overall fit.Second Interview: Meet with the team for a more in-depth discussion around your background and alignment with the role.Final Interview: Meet with the wider team to further discuss team fit and how you would collaborate across Product and Operations.Final Steps: Receive feedback and, if successful, an offer!Additional InformationAt Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!SummaryType: Full-timeFunction: SalesExperience level: DirectorIndustry: Sports

Your Company: \n NET Recruit is proud to be partnering with a highly successful and growing engineering organisation in their search for a Data Centre Sales Engineer. This is an exciting opportunity to join a forward-thinking business specialising in HVAC, Process Cooling, and temperature control solutions, with a particular focus on supporting customers operating within the rapidly expanding Data Centre sector. \n With a strong reputation for technical expertise, customer service, and innovative engineering solutions, the business is continuing to grow its customer base and is looking for a commercially driven Sales Engineer who can combine technical understanding with strong relationship-building and business development skills. \n Your Role and Responsibilities While in this position, your duties may include but are not limited to: \n\n • Identifying and targeting new customers requiring HVAC, Process Cooling, and temperature control solutions.\n, • Developing and implementing effective sales strategies to generate new leads and convert opportunities into sales.\n, • Building and maintaining a strong sales pipeline, ensuring all opportunities and customer information are accurately recorded within the CRM system.\n, • Conducting market research to identify emerging trends, competitor activity, and new business opportunities, particularly within the Data Centre sector.\n, • Developing strong relationships with both new and existing customers and acting as a trusted technical point of contact.\n, • Understanding customer requirements and recommending appropriate equipment and technical solutions based on their specific needs.\n, • Providing technical guidance on process chillers, temperature control units, associated equipment, and installation requirements.\n, • Conducting customer site visits and assessments to understand technical requirements and develop appropriate solutions.\n, • Working closely with engineering and project management teams to develop and deliver customised solutions.\n, • Preparing and presenting proposals, quotations, and technical solutions to customers.\n, • Following up with customers throughout the sales process and providing appropriate after-sales support.\n, • Supporting customers with technical queries, troubleshooting, maintenance advice, and coordination with internal technical teams.\n, • Preparing regular sales forecasts, pipeline reports, and performance updates for management.\n, • Analysing customer feedback, market developments, and competitor activity to identify opportunities for further growth.\n, • Working collaboratively with marketing teams to support promotional activity and generate new commercial opportunities.\n, • Working towards agreed sales and performance targets while contributing to the wider growth strategy of the business.\n\n What You Will Need to Apply: \n To be considered for this opportunity, you will ideally have previous experience in a Sales Engineer, Technical Sales, Business Development, Account Management, or similar customer-facing commercial role, preferably gained within the HVAC, refrigeration, process cooling, engineering, or a related technical industry. \n An engineering qualification or relevant practical engineering experience would be advantageous, together with the ability to understand technical products and translate customer requirements into appropriate solutions. Experience with process chillers, temperature control systems, HVAC equipment, refrigeration, or similar technologies would be particularly beneficial. \n You will need to demonstrate strong communication and relationship-building skills, with the confidence to engage with customers at different levels and develop long-term commercial partnerships. You should be comfortable conducting customer meetings and site visits and explaining technical solutions clearly to both technical and non-technical stakeholders. \n A proven track record of generating new business, developing sales pipelines, and achieving or exceeding sales targets is essential. You will be commercially driven and proactive, with strong negotiation and problem-solving skills and the ability to identify opportunities and take them through to completion. \n You should also be confident using CRM systems and Microsoft Office, with strong organisational skills and the ability to manage multiple opportunities and priorities effectively. \n A valid UK driving licence and the right to work in the UK are essential for the role, as regular customer travel will be required. \n What You Will Get in Return: \n In return for your skills and experience, you will receive a competitive salary and comprehensive benefits package, including a company car or car allowance, pension, healthcare, life insurance, bonus scheme, and access to wellbeing initiatives. You will join a fast-paced and forward-thinking organisation where no two days will be the same. The role offers the opportunity to work closely with customers, engineers, and project teams while developing your technical and commercial expertise within a growing and increasingly important area of the engineering sector. \n The company provides a structured induction programme alongside continued training and development, ensuring you have the support and resources required to succeed in the role. \n If you are an ambitious Sales Engineer looking for a role that combines technical expertise, business development, customer relationships, and strong earning potential, this could be an excellent opportunity for your next career move. \n To express interest in this role and have a confidential chat, please reach out to: \n Christina Smith - Senior Talent Acquisition Specialist \n M: E:

Digital Marketing Manager - National Charity \n Full time. Permanent \n Salary: £45,000 to £47,000 per annum \n Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility. \n About the role \n Missing People’s award-winning Marketing & Communications Team is known for punching above its weight. You will play a key role in leading our digital marketing communications activity, helping to develop integrated marketing strategies that align with the organisation’s strategic goals, grow brand awareness, drive people down the marketing funnel and create engaging audience-led content across all channels, that ensure strong growth and retention of our service users and supporters. \n You will have a huge impact on missing people and their loved ones, creating awareness of our multiple services for children, young people, adults and their families. Your strategy will bring a growing number of people to engage with the cause and develop our websites as a ‘one stop shop’ for information, support and giving. We have a wide range of audiences for our digital marketing including missing people, the police, professionals, supporters and families. \n You will have the opportunity to collaborate with outstanding external agencies on innovative campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise. \n You will use your experience running digital campaigns, managing websites, creating engaging content and delivering analytical reports, to support teams across the charity with their communications and marketing needs. \n About you \n You will need: \n\n • Significant experience of managing and leading digital growth, such as retention and acquisition, working across a range of digital disciplines e.g. web, mobile, social media, email campaigns, SEO, Paid Ads;\n, • Significant experience of management of websites, SEO and content programmes;\n, • Experience of developing marketing strategies, plans and budget setting and maangement;\n, • Experience of confidently and collaboratively managing a range of internal colleagues and external contacts and stakeholders;\n, • Experience of line management.\n, • Developing effective customer journeys and optimisation of key marketing channels to increase conversion and improve customer experience\n, • Managing social media channels (Facebook, Twitter, Instagram, LinkedIn, YouTube) and developing engaging content;\n, • Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues and other stakeholders;\n, • Exceptional ability to create and tailor content to different audiences and platforms with an understanding of optimising content;\n, • Excellent analytical skills to allow test and learn approach and ability to interpret and apply analytics and audience insight;\n, • Legal right to work in the UK.\n\n What you will get in return \n You will have the opportunity to collaborate with outstanding external agencies on innovative digital campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise. \n Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles. \n You will find plenty of scope for further personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. \n About Missing People \n Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change \n Find out more and apply \n If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager. \n To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application. \n Closing date: 23:59 02/09/2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible. \n Interviews: 7th or 8th September 2026 \n You may have experience in the following: Digital Marketing Manager, Head of Digital Marketing, Digital Communications Manager, Marketing Communications Manager, Digital Marketing & Content Manager, Digital Campaigns Manager, Digital Marketing Lead, Online Marketing Manager, Brand and Digital Marketing Manager, Digital Growth Manager, Charity Marketing Manager, Web and Digital Content Manager, etc. \n

Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.#VOIS #BeUnrivalled #CreateTheFutureAbout this roleReporting into the Customer Account Lead, the Senior Customer Account Portfolio Manager will lead and own a significant part of our business within a customer or OpCo. They will own the commercial relationship and growth agenda across a defined area of the customer portfolio, with accountability for revenue growth, commercial performance, profitability and expansion of footprint within the customer. This will involve owning C-Suite relationships for that portfolio, and various other relationships at senior level. They will spearhead market expansion and portfolio growth through a deep understanding of the customer’s priorities and growth agenda, supported by the Customer Account Lead. The Portfolio Lead will be responsible for orchestrating stakeholders across VOIS and Vodafone to shape opportunities, develop account strategies and drive sustainable growth across their portfolio over the next 12-24 months. What you’ll doClient Relationship Management-Understand the client’s business, priorities, and leadership agenda and proactively build long-standing, trust-based relationships with clients -Co-create with the customer, shaping deals and solutions to solve customer problems and win work versus the competition -Build long standing relationships with the customer Account Management-Accountable for revenue growth, commercial performance and profitability across their portfolio of business -Support the Customer Account Lead in the overall account agenda and priorities -Implement the strategic roadmap and priorities set by theCustomer Account Lead, and use that to grow their book of business within that area of the business -Influence and align stakeholders across service lines and functions to develop customer growth opportunities and support strategic account priorities -Develop and execute account growth plans aligned to customer priorities and Vodafone strategic objectives -Identify whitespace opportunities and expand Vodafone’s share of wallet within the customer Sales leadership and Excellence-Drive sales and revenue, customer growth and sales effectiveness to originate new deals and grow existing ones -Help originate deals or competitive RFP responses based on defined commercial pathways, driving innovative deal constructs and solutions to grow the business -Shape strategic narrative and ensure differentiated win strategies are delivered to the client, in alignment with expectations, needs, and market trends -Build and maintain a qualified pipeline of growth opportunities across the portfolio -Act as the commercial focal point for opportunities within their portfolio, coordinating internal stakeholders to maximise growth outcomesWho you are-Demonstrated sustained client relations management experience at a C-suite level or with key decision makers in the industry, building trusted client relationships -Managed a portfolio of work across multiple customers previously -Shown ability to grow and expand existing engagements within a client environment -Demonstrated ability to navigate complex matrix organisations and influence stakeholders to achieve commercial and customer outcomes -Leadership skills with the ability to manage and inspire cross-functional teams -Consulting experience ideally Not a perfect fit?Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.VOIS Equal Opportunity Employer CommitmentVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.Join UsAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.AlertApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.#JDEnhancedByTARAFollow us on social media and #StayConnectedLinkedIn: Facebook: Instagram: Chat with our employees:

Senior Product EngineerLocation: Nine Elms, London. Full time- hybrid with at least 3 days a week on site.You'll need the right to work in the UK and be based in London. We are not able to offer visa sponsorship for this role.About ZappZapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, from app users to frontline staff to store workers. We are relentlessly focused on delighting our customers.We are backed by the world's leading investors, and our team has scale-up and exit experience at companies such as Amazon, Deliveroo, Tesco, Stuart, and Just Eat. If you're ready to help build the world's most customer-focused company, get in touch.Our Leadership PrinciplesThese five principles describe what great looks like at Zapp. They are the single framework we use across performance reviews, growth conversations, and leadership expectations.Creating MagicTaking OwnershipRaising the BarWinning TogetherDelivering with SpeedWe are an AI-first companyWe don't just build software. We build intelligent systems. From AI-assisted development workflows to LLM-powered product features, we expect every engineer to embrace and actively shape how AI changes what we ship and how we ship it. If you're the kind of engineer who gets excited by what's possible when agents, models, and great product sense meet, you'll feel at home here.The RoleJoin Zapp and take full lifecycle ownership of the apps our customers use every day. We're building a world-class experience across iOS, Android, and web, and you'll help us get there.Quick commerce moves fast and lives in the real world. AI is changing how we build it. That's the part we love. We need engineers who are curious, energetic, and thrive at the front line of both.What you'll doBuild a world-class customer experience across the stack. Ship across backend, web, and infrastructure, and into mobile when features cross over.Bring AI into how we build. Use AI in your daily work. Share patterns that help the team move faster, and learn from what others discover.Help shape AI in our product. AI features in our app are still early. Spot the customer moments where AI can create magic, prototype them, and bring them to life.Own delivery end-to-end. Pick up a problem, design the solution, ship the work wherever the feature lives, and see it through to production.Own on-call. Be on the rotation, and stand behind what you ship in production.Keep production fast and trusted. Watch latency, harden release processes, and protect what customers rely on.Raise the bar for the team. Contribute to architectural discussions and the patterns that shape our codebase. Lift the people around you.You're a great fit if youSenior engineering experience. 5+ years building production software.Full-stack range. Comfortable across backend, web, and infrastructure.Strong fundamentals. Confident with TypeScript, GraphQL, and SQL. At home in NestJS (or a similar Node.js framework) and React.Cloud and DevOps minded. Comfortable across GCP or a similar cloud, CI/CD, observability, and modern infrastructure tooling.Use AI daily. AI assistants are part of how you build. You bring back patterns that help others get more out of them too.Think product, not just code. You measure your work by what changed for the customer, not the lines of code shipped.Production minded. Solid grasp of API design, observability, scaling, reliability, and security.Care about craft. Clean APIs, attention to detail, and how the system feels to work in.Comfortable in uncertainty. You move forward when the path isn't clear, instead of waiting for someone to define it.Test as you build. Automated tests are how you ship code you trust.Passionate about execution. Curiosity, energy, and a habit of moving things forward.Excellent communicator. Clear in how you write and speak, and you love sharing what you learn.If most of these land for you, please apply. We hire on trajectory and curiosity as much as CV.Even better if you knowNestJS. Our backend is a NestJS service, and you'd feel at home when features need backend work.React Native. Our apps run on React Native and Expo. You'll touch them when features cross stack boundaries.GraphQL Federation. We run a federated gateway across multiple subgraphs, and federation experience makes schema and subgraph work easier.Distributed systems at scale. Event-driven patterns, async processing, real-time data flows.Infrastructure as code. Terraform, Kubernetes, or similar.Quick commerce or similar domain. Logistics, on-demand delivery, or another real-time, high-throughput customer-facing environment.You won't be a great fit if youNeed a fully defined process and a large, structured team to do your best work.Chase technical perfection at the expense of what the customer actually needs.Stall when the path forward isn't clear, or wait to be told what to do.Want to stay strictly inside your specialty and avoid unfamiliar parts of the stack.What's the interview process like?We aim to make our process clear, respectful of your time, and a real two-way conversation.Stage 1 - Intro call (30 min). A short chat about your background and a chance for us to tell you more about Zapp, the team, and the role.Stage 2 - Technical interview (90 min). Live coding with full access to any AI tooling you'd normally use, and we'll send you a boilerplate repository in advance so you can focus on the problem, not the setup.Stage 3 - On-site interview (2 hours, in person). A visit to our office: one hour of system design, and one hour with senior leadership on how you work, what you care about, and how you align with our Leadership Principles.Stage 4 - Offer.We verify your right to work in the UK and complete reference checks before the contract.Benefits100,000 – 135,000 base salary, depending on experience.Equity package, depending on experience.Zapp Credit for testing the Zapp service and experience25 days of holiday per year, plus all bank holidays.Private health insurance.Enhanced sick pay and maternity or paternity leave.Cycle to work scheme.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.60 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract: Your contracted workweek is 40 hours over a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.96 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.40 Sunday Evening Premium £2.63 Overtime rate Monday to Saturday (Day Shift) £17.45 Overtime rate Monday to Saturday (Evening Shift) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.60 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! (Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com, • Loads more voluntary benefits such as dental and travel insurance at a discounted price, • Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! So what do we need from you? You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points., • No driving disqualifications in the past 5 years. Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, and have a relaxed chat as part of a light touch interview, • We will run a Disclosure Barring System check (DBS)., • Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start! Contract Type: Permanent Contract: Your contracted workweek is 40 hours over a seven day period. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rates: Monday to Saturday (Basic Rate) £13.96 Evening Premium (from 6pm) £1.12 Sunday Day Premium £1.40 Sunday Evening Premium £2.63 Overtime rate Monday to Saturday (Day Shift) £17.45 Overtime rate Monday to Saturday (Evening Shift) £18.57 We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!About the Team:Customer & Product Support (C&PS) sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore.About the Role: We are looking to hire an Associate, Customer & Product Support to join the growing C&PS team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team acts as our first line of support. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us.What You’ll Do: Deliver a world-class customer experience.Act as the first line of defense and a point of escalation for the wider Support team in order to address more complex customer inquiries and resolve technical issues. Guide customers through features and functionalities to maximize their experience and fully resolve their challenges or questions. Identify commonly asked questions to help drive better documentation, help center articles or in-app tours.Partner with Customer Education on live training, answering queries and owning the chat function within each session.Provide impeccable customer support.Investigate, diagnose, troubleshoot and find solutions for queries sent through emails and live chats, leading support calls directly with customers as needed. You will escalate tickets to appropriate teams when needed and will retain a position as the customer’s point person through regular updates and confirming resolution.Act as a key partner to Product and Engineering.You will have a deep understanding of both our product and customers to uniquely collaborate through fielding feedback and feature requests to identify product opportunities and appropriately convey that information to the correct product groups or within specific ongoing initiatives. Use knowledge of platform to qualify, triage, repackage debugging steps and communicate effectively to technical teams to ensure that customer inquiries are accurately represented and on a swift path to resolution.Own level 1 support of internal support channels, resolving as many issues and prioritizing fixes where appropriate.Lead on wider incident responses in partnership with SRE, ensuring the customer impact is known and acting as a liaison between Engineering and the Support team to ensure customers are receiving the most up-to-date information.Be an expert on our product and continuously build your knowledge.Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledgeContribute to and lead new hire training sessions, including giving your input on onboarding materials to ensure accuracy and comprehensiveness in-line evolution of the AlphaSense product and team processes.Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise.Lead on new features for beta by testing, giving feedback and acting as an expert for the Support team.Who You Are:An intelligent, articulate, consultative and confident client-facing professional with 3 or more years of experience working in a client/product support role.You possess a customer-first mindset and enjoy working through complex problems to find solutions.You thrive in a collaborative environment and take pride in providing assistance to others, always ready to offer support whenever it’s needed. You are dedicated to helping improve the customer experience and contribute to the overall success and growth of the enterprise.You are a strong communicator and have an innate ability to distill and explain complex issues in simple terms.You maintain a stable and professional home working environment equipped for high-level support, including the capacity for a dual-screen configuration (equipment provided by AlphaSense) to effectively manage complex workflows.You are curious, proactive and possess a continuous improvement mindset with the ability to learn quickly and adapt. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job.You have strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure.You have an interest in AI, technology and software applications.AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.Recruiting Scams and FraudWe at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:AlphaSense never asks candidates to pay for job applications, equipment, or training.All official communications will come from an @alpha-sense.com email address.If you’re unsure about a job posting or recruiter, verify it on our Careers page.If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

WE ARE: At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology. Our experienced teams design and deliver complex technology solutions using our proven accelerators to create long-term competitive advantage.Our clients include the world’s leading investment banks, investment managers, fintech and capital market service providers. With offices in London, New York, Barcelona, Montreal and Manila, we have a proven track record of delivering powerful, elegant and intuitive trading technology solutions with a global reach. We are now looking for a Senior/ SRE engineer to join our team!YOU ARE: A great team player who loves sharing knowledge and learning from othersA great communicatorExcited about learning new things and keeping up to dateHave a passion for maintaining operational stability. YOU HAVE:Extensive Troubleshooting Skills & Coordination skillsDemonstrated skill in deploying and supporting large-scale, customer-critical systems.A strong understanding of AWSStrong knowledge of LinuxStrong knowledge of automation technologies.Strong understanding of common network protocols.Strong understanding of Terraform and cloud automation toolsGood knowledge of scripting languages (Python, Bash);Good knowledge of DockerExperience in building, deploying and managing stateful services (Database, RAFT Cluster, etc)YOU WILL BE : Guiding the development team in best practice CI/CD, and full system testing.Supporting projects solutions and support teams, maintaining the infrastructure, and using lessons learnt to improve best practices.Troubleshooting cloud infrastructure, identifying issues and assisting in their timely resolutionMaintaining strict adherence to the security policies of the organisationEnhancing cloud services operations and monitoring to be as proactive as possibleDesigning maintenance procedures and operational guideTesting, evaluating and implementing new technologiesMaking this project easy to deploy and manage, through automation & standardisation.Participating in best practice definition for project installations.WHY US: To be immersed in high-standard engineering culture. Our fantastic team takes pride in crafting elegant solutions to complex technical problems but also loves sharing their knowledge and helping you grow professionally (we have extraordinary minds at Adaptive) You can learn from anyone here, which is the beauty of itTo take part in the growth and development of a great companyOur teams feel free to speak up, make suggestions and raise concerns.Collaborative team environment: we all work together, respect each other, and pitch inGreat consideration for work/life balance (highly-flexible, hybrid working model, well-being benefits…). The balance between professional and personal life is extremely important to us.We work hard to provide a positive, collaborative and inclusive culture and to positively impact our staff and local communities through different well-being, diversity and inclusion programmes.WHAT DO PEOPLE THINK OF US ðYou can check ourGlassdoor page ðBENEFITS (What we offer in return // what you’ll get )We create benefits with YOU in mind. Permanent employees:25 days holidayFamily medical and dentalLife insurance and long term disability insuranceGym subsidyPension with a 5% matchSeason ticket loanCycle schemeTHE PROCESSLong interview processes are stressful and boring, and that is not us ðWe want to make sure that everything runs smoothly.So here you will have three stage interviews:1- A chat with one of our great recruiters.2- A zoom chat with one of our DevOps colleagues where they will ask you detailed questions about DevOps knowledge and your experience3- A Face to Face interview (either in our office or via Zoom). During this interview, we will dig even deeper, and you will have a simple technical task to do.But don’t worry; everything will be explained to you step by step by your recruiter. Here is a little tip for you during those stages: Collaboration is extremely important to us, so don't hesitate to share your thoughts, ask questions, ask for help if needed, etc DIVERSITY AND INCLUSION: ðDiversity and inclusion are key to a great workplace, and Adaptive is better when it’s more representative of the world around us. We want everyone to feel comfortable bringing their whole selves to work without any fear of judgment or negativity. All we ask is that our colleagues are respectful, collaborative, passionate about what they do, and have the skills needed to be successful in their rolesBackground check: the employment/engagement is subject to an acceptable background check that will be run by Adaptive

Principal Product EngineerLocation: Nine Elms, London. Full time, hybrid with at least 3 days a week on site.You'll need the right to work in the UK and be based in London. We are not able to offer visa sponsorship for this role.About ZappZapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, from app users to frontline staff to store workers. We are relentlessly focused on delighting our customers.We are backed by the world's leading investors, and our team has scale-up and exit experience at companies such as Amazon, Deliveroo, Tesco, Stuart, and Just Eat. If you're ready to help build the world's most customer-focused company, get in touch.Our Leadership PrinciplesThese five principles describe what great looks like at Zapp. They are the single framework we use across performance reviews, growth conversations, and leadership expectations.Creating MagicTaking OwnershipRaising the BarWinning TogetherDelivering with SpeedWe are an AI-first companyWe don't just build software. We build intelligent systems. From AI-assisted development workflows to LLM-powered product features, we expect every engineer to embrace and actively shape how AI changes what we ship and how we ship it. If you're the kind of engineer who gets excited by what's possible when agents, models, and great product sense meet, you'll feel at home here.The RoleJoin Zapp and take full lifecycle ownership of the apps our customers use every day. We're building a world-class experience across iOS, Android, and web, and you'll help us get there.Quick commerce moves fast and lives in the real world. AI is changing how we build it. That's the part we love. We need engineers who are curious, energetic, and thrive at the front line of both.What you'll doBuild a world-class customer experience across the stack. Ship across backend, web, and infrastructure, and into mobile when features cross over.Bring AI into how we build. Use AI in your daily work. Share patterns that help the team move faster, and learn from what others discover.Lead how AI shows up in our product. Set the direction on where AI creates real customer value, prototype the hardest bets yourself, and bring the team with you.Own delivery end-to-end. Pick up a problem, design the solution, ship the work wherever the feature lives, and see it through to production.Own on-call. Be on the rotation, and stand behind what you ship in production.Keep production fast and trusted. Watch latency, harden release processes, and protect what customers rely on.Set the technical direction. Own the architecture, patterns, and standards other engineers build on — across the product, not just your own work. Lift the people around you.You're a great fit if youDeep engineering experience. 10+ years building production software.Full-stack range. Comfortable across backend, web, and infrastructure.Strong fundamentals. Confident with TypeScript, GraphQL, and SQL. At home in NestJS (or a similar Node.js framework) and React.Cloud and DevOps minded. Comfortable across GCP or a similar cloud, CI/CD, observability, and modern infrastructure tooling.Use AI daily. AI assistants are part of how you build. You bring back patterns that help others get more out of them too.Think product, not just code. You measure your work by what changed for the customer, not the lines of code shipped.Production minded. Solid grasp of API design, observability, scaling, reliability, and security.Care about craft. Clean APIs, attention to detail, and how the system feels to work in.Comfortable in uncertainty. You move forward when the path isn't clear, instead of waiting for someone to define it.Test as you build. Automated tests are how you ship code you trust.Passionate about execution. Curiosity, energy, and a habit of moving things forward.Excellent communicator. Clear in how you write and speak, and you love sharing what you learn.Force multiplier. Your impact shows up in other engineers' work - through the patterns you set, the reviews you give, and the people you grow.If most of these land for you, please apply. We hire on trajectory and curiosity as much as CV.Even better if you knowNestJS. Our backend is a NestJS service, and you'd feel at home when features need backend work.React Native. Our apps run on React Native and Expo. You'll touch them when features cross stack boundaries.GraphQL Federation. We run a federated gateway across multiple subgraphs, and federation experience makes schema and subgraph work easier.Distributed systems at scale. Event-driven patterns, async processing, real-time data flows.Infrastructure as code. Terraform, Kubernetes, or similar.Quick commerce or similar domain. Logistics, on-demand delivery, or another real-time, high-throughput customer-facing environment.You won't be a great fit if youNeed a fully defined process and a large, structured team to do your best work.Chase technical perfection at the expense of what the customer actually needs.Stall when the path forward isn't clear, or wait to be told what to do.Want to stay strictly inside your specialty and avoid unfamiliar parts of the stack.What's the interview process like?We aim to make our process clear, respectful of your time, and a real two-way conversation.Stage 1 - Intro call (30 min). A short chat about your background and a chance for us to tell you more about Zapp, the team, and the role.Stage 2 - Technical interview (90 min). Live coding with full access to any AI tooling you'd normally use, and we'll send you a boilerplate repository in advance so you can focus on the problem, not the setup.Stage 3 - On-site interview (2 hours, in person). A visit to our office: one hour of system design, and one hour with senior leadership on how you work, what you care about, and how you align with our Leadership Principles.Stage 4 - Offer.We verify your right to work in the UK and complete reference checks before the contract.Benefits135,000 – 175,000 base salary, depending on experience.Equity package, depending on experience.Zapp Credit for testing the Zapp service and experience25 days of holiday per year, plus all bank holidays.Private health insurance.Extended sick pay and maternity or paternity leave.Cycle to work scheme.

Company Description TrustedPsychics is a dedicated provider of psychic and spiritual guidance services to clients seeking clarity, reassurance, and personal insight. The company connects clients with experienced psychic readers and chat advisers who offer confidential, empathetic, and non-judgmental support. TrustedPsychics emphasises ethical practice, clear communication, and respect for all individuals regardless of background or beliefs. Team members work within a structured, professional environment that balances intuitive abilities with reliable customer service. The organisation prioritises continuous improvement, training, and collaboration to ensure high-quality experiences for both clients and staff. \n Role Description This is a flexible hour, work-from-home position for Psychic & Chat Remote Workers who will provide live psychic readings and support to clients. Responsibilities include conducting one-to-one psychic or intuitive readings by phone, responding promptly to inbound phone calls, and maintaining a calm, compassionate presence during all interactions. Team members will interpret spiritual, intuitive, or psychic impressions and offer guidance while avoiding medical, legal, or financial advice. The role includes following established protocols, adhering to ethical standards, managing time effectively during busy periods, and collaborating with our support team to enhance service quality. Workers will also participate in ongoing training, feedback sessions, and performance reviews to continually develop their skills and client service approach. \n Qualifications \n\n • Demonstrated psychic, intuitive, spiritual, or tarot/astrology reading ability, with the confidence to provide clear, compassionate guidance in real time.\n, • Strong verbal communication skills, including the ability to express sensitive topics clearly, respectfully, and without judgment.\n, • Customer service experience in a supportive or advisory role, with proven skills in active listening, empathy, and de-escalation.\n, • Ability to maintain professional boundaries, confidentiality, and ethical standards while working with vulnerable or distressed clients.\n, • Reliable attendance, time management, and the ability to work flexible hours, including evenings or weekends if required.\n, • Openness to feedback, ongoing training, and skill development in both psychic practice and client communication.\n, • Previous experience in psychic readings, spiritual counselling, coaching, or related fields is an advantage but not essential.\n

AI Solutions Architect (Practice Building and Adoption) - Up to £95k - Remote \n \n A leading consiultancy requires an AI Solutions Architect with strong experience of builidng AI practices and owbning enetrprise adoption). \n \n A key focus of the role will be to build an AI proctiicve for the organisation with a focus on governance. Following this, your focus will be embedding AI into existing products, services, operational capabilities and delivery practices, while also developing specific AI product offerings, internal tooling, process automation, knowledge enablement and engineering accelerators. \n \n Please note this is NOT a development/engineering role. \n \n Suitable candidates will have experience of the folloiwng: \n \n\n • Building AI prcatices within organisations\n, • Introducing secure, governed and supportable AI adoption through modern delivery and assurance practices.\n, • Embedding AI into existing services and internal operating capabilities.\n, • Defining and maturing specific AI product offerings with clear service, commercial and operational models.\n, • Improving automation, documentation, knowledge management, engineering productivity and operational efficiency.\n, • Designing and delivering enterprise-scale technology, automation, data, AI-enabled or software-integrated solutions.\n, • Working in customer-facing architecture, consultancy or pre-sales roles.\n, • Translating business requirements into solution designs, roadmaps, operating models and delivery plans.\n, • Creating reference architectures, implementation patterns, proposal content and reusable delivery frameworks.\n, • Applying modern delivery, secure engineering, automation, release management or platform operating practices.\n, • Working with security, governance, compliance, service design and operational transition teams.\n, • Shaping commercial opportunities, bids, statements of work, managed service propositions or customer workshops.\n, • Defining, packaging or launching repeatable technology product offerings, accelerators or customer-facing propositions.\n\n \n Please send CV for an informal chat and full job description. Excellent opportunity to join a market leader when you can play a key role in its AI future! \n

Assistant Manager Open Day – Thursday 10th September | Aldgate East, London \n \n Are you an experienced Assistant Manager looking for your next opportunity in London? \n We’re currently working with a number of fantastic hospitality brands across the capital and would love to meet talented Assistant Managers who are ready for their next move. \n \n If you’re confident: \n\n • Leading and motivating a team\n, • Running busy, fast-paced shifts\n, • Delivering excellent customer service\n, • Training, coaching and developing team members\n, • Managing stock, labour and day-to-day operations\n, • Maintaining high standards across health & safety, cleanliness and service\n, • Making decisions and solving problems under pressure\n\n …then we’d love to have a chat with you. \n \n Join us at the Bite Talent office in Aldgate East on Thursday 10th September for our Assistant Manager Open Day. \n \n Come in, meet the team, tell us what you’re looking for, and hear about the opportunities we currently have with some brilliant brands across London. \n \n Looking for your next Assistant Manager role? Come and meet us.

twentytwentyone has been established for over 25 years as one of London’s foremost retailers of classic and contemporary design. Supplying furniture, lighting and accessories from world-leading designers and manufacturers. \n \n We are looking for a proactive and detail-oriented E-Commerce Content Assistant to join our growing team. The ideal candidate will have strong organisational skills, excellent communication, and a flair for copywriting. You will play a key role in ensuring that website content is accurate, optimised, and engaging. \n With a keen eye for design and a problem-solving mindset, you'll collaborate closely with the wider e-commerce team and work effectively across departments in a fast-paced, dynamic environment. \n \n 37.5 Hours, working 5 days per week, Monday - Friday, 9.15am to 5.45pm. \n On-site, based at our River Street shworoom. \n \n Key responsibilities: \n \n Content and administration \n\n • Upload new product ranges, ensuring all products are accurately presented, with SEO-friendly, informative copy that improves visibility and drives traffic.\n, • Maintain accuracy of the entire online catalogue, monitor stock levels and deliveries, and implement new pricelists.\n, • Assisting in the visual merchandising of collections and edits.\n, • Provide a high level of communication regarding orders and enquiries between customers, suppliers and colleagues.\n\n \n Sales and customer service \n\n • Communicate with customers in a confident and friendly manner, responding to customer emails, telephone queries and web chat enquiries and complaints in a professional, timely and well-informed manner.\n, • Support the Customer Services team.\n\n \n The ideal candidate will have: \n\n • An enthusiasm for design, twentytwentyone, and our products \n, • Strong organisational and administrative skills, with attention to detail and accuracy \n, • Familiarity with Shopify or a similar CMS is desirable \n, • Excellent written English - copywriting experience is essential. \n, • Strong computer skills, including Photoshop \n, • An intrinsic understanding of customer service \n, • Strong initiative and problem-solving skills \n, • Experience in selling high-end, made-to-order furniture/lighting would be an advantage. \n\n \n Please send a CV and covering letter outlining your suitability for the role to jobs@twentytwentyone.com. \n Please note that we are only able to respond to candidates shortlisted for interview. \n \n Please also note, this is not a digital marketing or web development role.

About Us \n Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style. \n \n The Role \n We are looking for a Customer Service Associate to engage with our customers across multiple channels, including telephone, email, social media, and Trustpilot. \n \n We are looking for a candidate that will provide a consistently high level of service, ensuring a seamless and positive experience for all customers. The role requires exceptional written communication skills, a professional telephone manner, and strong interpersonal abilities. \n \n Responsibilities & Duties \n\n • Respond promptly to customer inquiries via email, chat, phone, and social media\n, • Assist customers with orders, returns, exchanges, and product information\n, • Resolve customer complaints efficiently while maintaining a professional tone\n, • Maintain up-to-date knowledge of products, promotions, and company policies\n, • Collaborate with internal teams (logistics, marketing, e-commerce) to resolve issues\n, • Accurately document customer interactions in the CRM system\n, • Identify opportunities to improve customer experience and provide feedback\n\n \n Requirements \n\n • Previous experience in customer service, preferably in retail or fashion\n, • Strong written and verbal communication skills\n, • Ability to multitask and manage time effectively in a fast-paced environment\n, • Familiarity with CRM systems and customer support tools\n, • Problem-solving mindset with attention to detail\n, • Flexible availability, including weekends or peak retail periods\n\n \n Personal Attributes: \n\n • Collaborative and clear communicator\n, • Detail-oriented with strong prioritisation\n, • Proactive and ownership-focused\n\n

Important: you must be UK based – we are unable to provide visa sponsorship, and you must meet all 5 minimum requirements below. \n \n What we’re offering (saves you scrolling straight to the bottom): \n\n • Salary: £27,000 + overtime\n, • Holiday: 25 days paid holiday plus bank holidays (increases by 1 day per year worked up to 30 days)\n, • Flexible Working: We love getting the team together in the office, so we typically spend three days per week together in our lovely London office (39 floors up in Canary Wharf 👀). The rest of the time, you can work wherever you’re most productive.\n, • Working Hours: Monday to Friday 9:00am - 5:30pm with the potential to move to be part of a 24/7 shift rota on promotion.\n, • Training: Budget for one certification/course per year\n, • Socials: We meet regularly to have a drink, throw some axes\n, • Start Date: September/October 2026\n\n \n Minimum Requirements \n You must meet all 5 of these minimum requirements, please do not apply if you do not – your application will be rejected. \n\n • Education: You must hold a 2:1 degree (ideally in a science, mathematics or technical subject) or have completed an apprenticeship in a relevant subject area (e.g. Cyber Security, Information Security, Computer Science) studied at a UK/US/Australian/New Zealand/Canadian University or college. You must also hold grade BBB at A-Level (or equivalent) or a Merit T-Level in a relevant subject.\n, • Experience: No experience is necessary, but you should be able to clearly articulate what a role in a Cyber Security Operations Centre entails.\n, • IT literacy: highly confident using Microsoft Office 365 with some experience of other Microsoft tools such as Defender or Azure.\n, • Fluent in English: you must be highly proficient with business-level written and spoken English\n, • Location: must be within a reasonable commute of Canary Wharf, London\n\n \n About CyPro: \n\n • We are an innovative cyber security start-up united in a shared mission: to redefine cyber security for small and medium-sized businesses (SMBs).\n, • Our Founders – Jonny & Rob – spent most of their early careers delivering cyber security for large enterprises and central government. They saw a clear need for a new approach to cyber security as SMBs became increasingly targeted by cyber criminals.\n, • Together, CyPro is already setting new standards, defining innovative solutions and equipping its clients with the cyber security they need to prevent attacks, secure bigger clients and scale to new heights.\n, • We are growing quickly, and the next few years promise more of the same. Joining CyPro means becoming an integral part of our mission and joining a team of industry experts embarking on this journey.\n\n \n The Role: \n\n • This isn’t your typical SOC Analyst role where you’re pigeonholed into one narrow specialism. At CyPro, you’ll have the opportunity to get involved in a wide range of areas including monitoring, incident response, threat intelligence, detection engineering, automation and internal security operations.\n, • You’ll play a key role in our Security Operations Centre, delivering 365-day monitoring, detection and response to our growing customer base. You’ll contribute to building out our capabilities, improving tooling and processes, and shaping how we operate as the function matures.\n, • As the team grows further, you’ll have the flexibility to focus more deeply on the areas that interest you most – whether that’s advanced detection engineering, threat intelligence, incident response leadership or platform automation. If you’re ambitious and want to help shape something rather than simply follow a process, this is the right environment for you.\n\n \n Core Responsibilities: \n Client Support & Reporting \n\n • Prepare weekly and monthly SOC reports highlighting activity, incidents and trends.\n, • Join governance calls with senior analysts or managers to present SOC insights.\n, • Communicate independently with clients via email, messenger and Teams call to address queries around incidents, detection coverage and service issues.\n\n Security Monitoring & Incident Response \n\n • Monitor security alerts generated by Microsoft Sentinel, Microsoft Defender, Datadog and Elastic.\n, • Assess severity and impact of alerts, triage and investigate incidents independently.\n, • Execute containment and remediation actions using defined runbooks and playbooks.\n, • Correlate data across platforms to identify anomalies, malicious patterns and attacker behaviour.\n, • Produce detailed incident reports, RCA and after-action reviews for internal and client use.\n, • Maintain accurate incident records in JIRA Service Management.\n\n Detection Engineering \n\n • Develop and implement new detection rules in Microsoft Sentinel aligned to the MITRE ATT&CK framework.\n, • Draft and optimise KQL queries for detection and threat hunting.\n, • Refine existing detection logic based on false positive analysis and threat evolution.\n\n Threat Intelligence & Enrichment \n\n • Analyse threat intelligence feeds to identify relevant threats and vulnerabilities.\n, • Review and tag IOCs and TTPs observed in client environments.\n, • Participate in proactive threat hunting sprints to identify risks before they escalate.\n\n Internal Security Operations \n\n • Support the management of CyPro’s internal security environment.\n, • Administer and monitor identity management solutions.\n, • Manage and maintain our MDM platform to ensure secure and compliant device management.\n, • Help ensure our internal security posture reflects the same standards we deliver to clients.\n\n Process Improvement & Automation \n\n • Design and develop Logic Apps to automate incident response workflows.\n, • Contribute to evolving internal runbooks and knowledge base articles.\n, • Identify gaps in visibility, tooling or processes and propose solutions.\n\n Professional Development \n\n • Work toward and maintain relevant certifications (e.g. SC-200, AZ-500).\n, • Stay up to date with current threat trends, attacker TTPs and defensive strategies.\n, • Actively participate in ongoing training and capability development.\n\n \n Who we're looking for: \n\n • Self-Starters – we’re not a large FTSE organisation with a procedure for everything. You’ll need to operate in an environment with few guardrails and help build things as we grow.\n, • Ambitious & Driven – whether your goal is to lead a team, specialise technically or move into leadership in future, we’ll support your development.\n, • Always Improving – we’re a growing business and want our people to grow with us.\n, • Innovative – we are constantly evolving to deliver new solutions to our clients. You’ll need to be the kind of person that brings new ideas to the table and follows them through to realisation.\n\n \n What we think you need to be successful: \n Education & Experience \n\n • University educated with a degree from a UK/US/Australian/New Zealand/Canadian University, or an apprenticeship in a subject relevant area\n, • A levels (or equivalent) of grade BBB or above, or a Merit T-Level in a relevant subject\n, • An understanding of and ability to articulate what a role in the SOC entails.\n, • Ability to quickly grasp new technical tasks using a range of different tools.\n, • SC-200 certification or willingness to achieve it\n, • Within commuting distance (~1 hour) of Canary Wharf, London\n\n \n Technical Skills \n\n • Familiarity with scripting and automation development (you do not need to be fluent in any particular coding language, but you should be able to demonstrate an understanding of how scripting and other tools (such as AI agents) can be used to streamline tasks.\n, • High-level understanding of the Microsoft security stack (e.g. Defender, Sentinel, Purview, etc.)\n, • Familiarity with incident response frameworks and security best practice\n\n \n \n Soft Skills \n\n • Problem-Solving: Identify, troubleshoot and resolve complex security issues.\n, • Attention to Detail: Ensure accurate detection, analysis and documentation.\n, • Analytical Thinking: Comfortable interpreting complex security data.\n, • Communication: Clear and confident communicator, able to translate technical issues for non-technical audiences.\n, • Calm Under Pressure: Maintain composure during incidents and escalate appropriately.\n, • Accountable & Humble: Take ownership and learn from experience.\n, • Curious: Dive into data sets and problems to uncover patterns and root causes.\n\n \n Our Three-stage Hiring Process: \n\n • Video Introduction (5 mins, Remote): You will be invited to send a short video introduction telling us more about your experience and interest in Security Operations\n, • Initial Discussion (20 minutes, Remote): An initial chat to learn more about you and the role.\n, • Assessment Centre (2 hours, London): A mini project on-site (no prep required), some quick tests, followed by a final interview with the founders and our SOC Manager.\n\n\n, • Seniority Level\n\n

Customer Service Manager – Drinks FMCG Business – Southwest London – Up to £40,000 plus package \n \n This is a rare chance to join one of the leading Drinks FMCG businesses in the country. Our client has partnered exclusively with COREcruitment to grow their customer service team. The business has a range of excellent products, all recognizable and known within both the on & off trade. \n \n We are looking for a Customer Service Manager to drive the commercial success of the business. The Customer Service Manager will be responsible for delivery day-to-day service operations, providing support to suppliers and buyers, managing order processing, driving efficiencies and supporting cross functionally with all areas of the business. \n \n This role will be 5 days per week in the West London office. \n \n What this business offers: \n\n • A competitive salary and performance-based bonuses.\n, • The chance to work with globally recognized brands in an exciting and dynamic industry.\n, • A collaborative and supportive work culture.\n\n \n Customer Service Manager responsibilities include: \n\n • Process all customer orders, track status, complete ASN’s and managing shipping and invoicing.\n, • Manage customer service operations, resolving escalations and ensuring timely, accurate support for all B2B and D2C customers. Supporting with service updates.\n, • Monitor key metrics and data, including service levels, response times, customer satisfaction and process performance.\n, • Gather customer insights and feedback, using this information to improve processes, products, and overall customer experience.\n, • Drive continuous improvement, identifying opportunities to streamline workflows, reduce friction, and enhance support tools.\n, • Collaborate cross-functionally with commercial, operations, supply chain and marketing teams to ensure alignment and service excellence.\n\n \n The Ideal Customer Service Manager candidate: \n\n • Proven experience in a customer service role, ideally in FMCG, drinks, hospitality or B2B environments.\n, • Previous experience working with systems such as Business Central (Bevica)\n, • Excellent communicator with the ability to influence, problem-solve and collaborate cross-functionally.\n, • Data-driven mindset with experience using metrics to improve performance.\n, • Passionate about delivering exceptional customer experiences and creating efficient, scalable processes.\n, • Highly organised, proactive and comfortable working in a fast-moving growth business.\n\n \n If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.com \n \n COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. \n To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. \n\n • Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram\n\n

Join the rebellion against bland. We’re on a mission to rid the world of generic sentiment. To make it more thortful. One brilliantly specific card at a time. Rulebook? Shmulebook. We’re not looking for followers. We’re looking for smart, opinionated, high-performing humans who challenge the status quo. Kindly. People who: • Back themselves., • Push ideas further., • Take smart risks (not reckless ones)., • Have strong opinions, lightly held., • And are, crucially, good to work with. (No brilliant jerks. Life’s too short.) We’re transforming a category. That takes ambition, focus and character. If you want to hide in the middle, we’re not your people. If you want to help shape what comes next, pull up a chair. Who we are We’re thortful, an online greetings card marketplace powered by 6,000+ independent creators. With 85,000+ brilliantly original cards (and some properly good gifts), we help people find that “so us” connection, from milestone birthdays to “congrats on the boob job” moments. We’re not just another disruptor (ugh). We actually mean it. • We back real humans – Every sale puts real money into the pockets of independent creators., • Born in Sheffield – Our print-on-demand model means no warehouses full of waste. Every card, like Sean Bean, is born in Sheffield., • Recyclable as standard – 100% recyclable. Even though they’re good enough to frame., • Vegan inks – Because David Attenborough raised us better than that., • Carbon-conscious – Through our sustainability partner Ecologi, we’ve funded 4,450 trees and avoided 630.04 tonnes of CO₂e. We also use lower-carbon delivery partners, including DPD and Royal Mail. We care about people. We care about purpose. We care about proper lovely bits of folded paper. Who we’re looking for The challengers. The smart risk‑takers. The go‑getters who know progress beats perfection. The ones who’d rather ask “why not?” than “are we allowed?” Who speak up with honesty, clarity and kindness. Who do what they say they’re going to do. Brave and thoughtful. Ambitious but decent. Fearlessly original. Endlessly curious. Collaborative. Low ego. High standards. If you’re tired of being a cog in a faceless machine and want to actually make a dent, we should talk. Let’s make the world more thortful. The role Customer Happiness - 3 days/week • Keeping our customers happy across all our channels (email, phone, chat, WhatsApp, and social media) with warmth, speed, and real problem-solving flair., • Working collaboratively with your Customer Happiness teammates to troubleshoot trickier queries and share support., • Liaising directly with our Sheffield print partners and suppliers to manage orders and fix any supply chain hiccups., • Partnering with our tech team to report system bugs and suggest slick product improvements., • Speaking up and sharing your ideas to help us continuously improve how we serve our customers., • Learning, growing, and building a deep understanding of what makes our customer community tick. Moderation Admin - 1 day/week • Keeping our catalogue accurate and up to date, supporting the moderation team with the day-to-day admin that keeps things running smoothly., • Reviewing titles, descriptions, and tags on products, with a sharp eye for detail to make sure everything's correctly merchandised. Who you are • A challenger. A smart risk‑taker. Someone who’d rather ask “why not?” than “am I allowed?”, • You bring a positive, solution-oriented mindset and thrive in a fast-paced environment., • You are an empathetic communicator who genuinely cares about stepping into the customer’s shoes., • You have fantastic attention to detail and can think on your feet when handling unpredictable issues., • You’re organised, proactive, and happy working both independently and as part of a close-knit team., • You hold yourself to high standards, maintain a healthy sense of humor, and bring low ego to your work., • You care deeply about our mission to rid the world of generic, Hallmark-style sentiment. The logistical bits • Hours: 30 hours per week across 4 days (Monday–Thursday including bank holidays); 7.5-hour shift rota with variable start times between 8:30 and 9:30. Paid overtime is required during our major occasion peaks., • Location: Hybrid working model with options for flexi-time; Wednesday and Thursday in person., • Fixed Term Contract: 10 months Some of the thortful perks • Hybrid working model, • Flexi time, • One work from anywhere week per quarter, • 25 days annual leave plus bank holidays (increasing with length of service), • Private health insurance with Vitality, • Life Assurance, • Sanctus coaching for personal and professional development, • thortful credits worth £300 per year, • A minimum of 4 learning and development days per year, • Departmental learning and development budget, • Cycle to work scheme and interest free travel loan, • Salary Exchange Pension, • Staff discounts and employee referral scheme, • Regular team socials, • Enhanced parental leave (subject to length of service), • Birthday wheel of thortune Excited about this role but worried that you don’t meet all the criteria? As with our creative marketplace, we’re after voices from all different walks of life who are united by a truly thortful outlook on life. So if your past experience doesn't perfectly align to the job description, apply anyway! Even if we haven’t considered it, your work history could still be ideal for this role, or maybe suit another elsewhere in our team. If you might need some adjustments, feel free to reach out to us so we can help you get the most out of your application.

Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description Let’s face it. Most people hate the software they use at work. Business software is clunky, expensive, hard to setup and frustrating to use. If the software that you use in your personal life is so easy and intuitive to use, why can’t business software be that way too? At Freshworks, we agree with you! We pride ourselves on building powerful, sophisticated software that’s fun and easy to use. We are constantly on the lookout for smart people who are passionate about creating great products, designing great experiences, building scalable platforms, and making customers happy. We are looking for a Lead Value Engineer to join our growing GTM team in North America/Europe/APAC. If you have great analytical skills and are maniacal about value selling, we want to talk to you. If you are a good speaker, good at building (mathematical) value models and can communicate effectively with a variety of audiences , we want to talk to you. If you believe that you can shine in a fast paced and high growth work environment, then we definitely want to talk to you. Hit us up and let's chat. Our Value Engineering team is expanding and actively seeking a Value Engineer to join our team. As a Value Engineer, you will collaborate with our sales account teams to create and develop business cases derived from a value-based methodology. You will assist in standardizing our value-based solution proposition and integrate this into our selling strategy. As a Lead Value Solution Engineer, your primary responsibilities will include • Conduct value discovery sessions with Freshworks prospects & customers. Capture customer objectives and ensure outcomes are documented to demonstrate quantifiable business value., • Effectively articulate the gap between where the client's current state is vs their desired state., • Create analytical models and custom executive presentations for key accounts., • Provide thought leadership and expertise on business value, • Collaborate with sales enablement to establish and provide enablement training on how GTM can leverage VE content and collateral, • Collect and measure key Freshworks and industry metrics to establish trends and benchmarking, • Work closely with other value engineers, account executives, and solution engineers to contribute to overall value assessment and findings., • Assist in the production and delivery of executive-level presentations in the field. Qualifications • 5+ years of hands-on professional experience in Value Engineering, Pre-sales Value Consulting, Solution Engineering, and/or management consulting., • Deep financial analysis and modelling of ROI and TCO concepts to justify business cases. Ability to demonstrate the practical use of ROI metrics., • Excellent soft skills and presentation skills are a must for this role. You will rely on these skills every single day!, • A mix of business and technical acumen with the ability to engage and add value in discussions involving both technology and business strategy, • Ability to influence executives and C-Suite with credibility, passion and charisma., • High energy, self-starter who can deal with ambiguity and is comfortable owning and executing initiatives, • Highly effective collaborator who can work across sales, onboarding, sales enablement, and marketing functions., • Familiarity with technology and/or enterprise software preferred. Familiarity with CRM, ITSM and Customer Service solutions is a plus., • Fluent in English Additional information These are some benefits you can expect from us in return: • Company funded Life & Long-Term Disability insurance, • Learning & Reading budget of up to £1.000 per year, • Fitness budget of up to £30 per month, • Free yoga classes twice a week, • Cycle to work Scheme, • Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options, • Company Funded Employee Assistance Program (EAP) for both you and your family, • 25 days annual Paid-Time-Off (PTO), • Discounted Tax Support Services At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Job Title: CRM Manager @ Iconic Luxury Brand Location: Central London (3/4 days in the office) Job Type: Full-Time, Permanent Salary: £45,000 - £55,000 DOE An ambitious, thriving brand in the luxury sector is looking for a CRM Manager to take hands-on ownership of email marketing, playing a key part in deepening relationships with their loyal customer base. This is a considered, high-touch luxury business with a strong presence across physical and digital retail. As they invest further in CRM, this role sits at the centre of email delivery, working closely with an experienced CRM strategist who shapes the segmentation and lifecycle approach, while you bring it to life through beautifully executed, on-brand campaigns. It's a role that combines analytical thinking with a genuine eye for luxury aesthetics, designing, building and optimising email across BAU and automated lifecycle sends. Key Responsibilities • Design, build and send email campaigns end-to-end, from concept and copy through to build and QA, • Work closely with a CRM strategist to bring segmentation and lifecycle plans to life across email, • Own the email calendar, balancing BAU sends with automated flows (welcome, post-purchase, win-back, VIP and seasonal), • Apply strong segmentation logic to ensure the right message reaches the right customer at the right time, • Bring a luxury-appropriate tone of voice and aesthetic to every send, • Manage email build within the brand's ESP, ensuring accuracy, brand consistency and deliverability, • Analyse campaign performance and use insight to continually refine content and targeting, • Partner with the wider marketing, e-commerce and creative teams to keep email aligned with broader brand campaigns Skills & Experience Required • Proven experience in an email marketing or CRM execution role, ideally within luxury or premium DTC retail, • Hands-on experience building and sending campaigns via an ESP such as Klaviyo, • Strong understanding of segmentation and lifecycle marketing principles, • A confident, proactive approach, comfortable owning the channel day to day and bringing ideas to the table, • An eye for luxury tone of voice and aesthetic, balanced with a commercial, data-informed mindset, • Understanding of the luxury customer mindset and longer purchase cycles is a plus Why Apply? • Join an iconic, thriving brand at an exciting stage of its journey, • Take hands-on ownership of email within a considered, high-touch luxury environment, • Genuine opportunity to grow your ownership of the channel as the business scales, • Be part of a brand built on craftsmanship, quality and a loyal customer following If you would like a confidential chat about this role or your next career move, please get in contact with: coco.young@majorplayers.co.uk Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 30 years we've consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: _

BMS Service Manager Location: London, with travel to the Colchester office as required Salary: £60,000 – £70,000 + Benefits The Role My client is a specialist BMS company looking for an experienced BMS Service Manager to lead and develop their service department. This is a key management position, responsible for overseeing service delivery, leading a team of engineers, maintaining strong client relationships and ensuring the commercial performance of the service function. You will play a hands-on role in driving operational standards, improving processes and supporting the continued growth of the service division. Key Responsibilities Team Leadership Lead, manage and motivate a team of BMS Service Engineers Set clear performance expectations and conduct regular reviews and appraisals Identify training and development requirements across the service team Support engineers with technical and operational challenges Manage escalated issues and promote a collaborative, high-performing team culture Assist with recruitment and onboarding of new service engineers where required Service & Operational Management Take overall responsibility for the delivery of PPM, reactive maintenance and remedial works Ensure service contracts are delivered within agreed SLAs, budgets and quality standards Manage engineer workloads, utilisation, scheduling and resource allocation Monitor service performance and identify opportunities to improve efficiency Review service reports, quotations and technical documentation Ensure all works are delivered in line with company procedures and health & safety requirements Work closely with project and commissioning teams to ensure a smooth handover of new systems into service Client & Commercial Management Act as a senior point of contact for key service clients Build and maintain strong, long-term customer relationships Manage service contracts, renewals, variations and associated commercial activity Monitor departmental revenue, costs, margins and profitability Ensure accurate and timely invoicing across the service department Identify opportunities for additional works, upgrades and service growth Support the sales team with client development and new business opportunities Attend client meetings and site visits where required About You The ideal candidate will have a strong background within the BMS industry, combined with proven experience managing service teams, contracts or operational functions. You will be technically credible, commercially aware and confident dealing with both engineers and senior client stakeholders. The role would suit an experienced BMS Service Manager, Senior Service Engineer, Service Supervisor or Contracts Manager looking to take the next step in their career. Requirements Extensive experience within the BMS/BEMS industry Proven experience managing engineers, service contracts or a service department Strong understanding of BMS service, maintenance, fault finding and remedial works Good technical knowledge of platforms such as Trend, Tridium Niagara, Siemens, Schneider or similar Experience managing PPM and reactive maintenance contracts Strong understanding of SLAs, KPIs and service delivery Commercial awareness, including budgets, margins, invoicing and contract profitability Excellent communication and client relationship management skills Strong leadership, organisational and problem-solving abilities Full UK driving licence and willingness to travel as required What's on Offer £60,000 – £70,000 salary, depending on experience Company car allowance Health insurance Pension 25 days annual leave plus bank holidays Ongoing professional training and development Opportunity to play a key role in the growth of an established BMS business Clear long-term career progression opportunities If interested apply with your CV or contact Damien on (phone number removed) for a confidential chat. SER-IN

Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFutureAbout this RoleWe are seeking an experienced B2B Events Marketing professional to lead the development and activation of VOIS’ presence across industry events, conferences and sponsorship opportunities. Reporting to the Customer Communications Lead, this role is responsible for developing compelling event strategies, messaging and content that maximise brand visibility, thought leadership, customer engagement and commercial impact. The successful candidate will drive end-to-end delivery of strategic event activations, evaluate investment opportunities and work closely with internal stakeholders, agency partners and industry organisations to ensure every event contributes to VOIS’ growth objectives.What you’ll doExecute the annual VOIS industry events attendance and sponsorship strategy, ensuring investment is aligned to brand, reputation and commercial goals.Assess and prioritise event opportunities, sponsorship packages and speaking opportunities against commercial, marketing and communications objectives.Build business cases and recommendations for event investments, evaluating expected value, audience relevance, brand visibility and return on investment.Lead planning and execution of approximately six or more strategic industry event activations annually.Evaluate event requests and sponsorship opportunities to ensure alignment with agreed business objectives.Determine how VOIS presents itself externally across industry events, conferences and sponsorships.Develop event narratives, positioning, messaging frameworks and content plans aligned to VOIS priorities and growth objectives.Create keynote outlines, panel talking points, speaker briefs and supporting content for executives and subject matter experts.Own integrated event communications plans covering pre-event, live-event and post-event activation.Coordinate digital, social media, public relations and content activity to maximise event visibility and audience engagement.Partner with digital marketing, communications and service tower stakeholders to ensure events are supported by integrated campaigns.Measure event effectiveness and provide recommendations for future investment based on quantitative and qualitative outcomes.Manage event agencies and external suppliers where required.Ensure alignment with Vodafone Business and Vodafone Group event strategies, messaging and brand standards.Provide strategic guidance and support for wider VOIS service tower participation in industry events and conferences.Represent VOIS at selected events, building relationships with stakeholders, partners, customers and industry influencers.Capture and share insights, trends and opportunities emerging from events and industry discussions.Who you areSignificant experience within B2B event marketing and communications.Strong understanding of how events contribute to brand awareness, reputation, thought leadership and commercial objectives.Experience evaluating sponsorship opportunities and developing investment recommendations.Strong content development and storytelling skills with experience creating executive presentations, speaker content and event messaging.Experience building integrated campaigns spanning digital, communications, social media and earned media activities.Ability to manage multiple stakeholders and priorities within a matrix organisation.Strong analytical capability with experience measuring event performance and return on investment.Proven ability to operate independently and manage programmes from strategy through execution.Minimum of 8+ years’ experience in B2B marketing, events marketing or communications.Demonstrable experience managing company presence at major industry conferences, sponsorships or executive speaking programmes.Strong presentation writing and content development capability.Creative conceptualisation skills with the ability to develop ideas and event experiences from research and planning through to delivery.Not a perfect fit?Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.What's in it for youOpportunity to shape how VOIS is represented at major industry events, conferences and sponsorship engagements.Ownership of strategic event programmes with direct influence on brand visibility, thought leadership and commercial outcomes.Exposure to senior executives, customers, partners and industry influencers.Experience managing high-profile event activations and integrated marketing campaigns.Opportunity to collaborate across communications, digital marketing, commercial and service tower teams within a global organisation.Responsibility for event investment decisions, agency management and performance measurement.What skills you will learnStrategic event marketing and sponsorship programme management.Executive communications and speaker engagement planning.Advanced event measurement, reporting and ROI evaluation.Integrated campaign development across digital, social media, public relations and content channels.Stakeholder and agency management within a global matrix environment.Industry trend analysis and event-based market intelligence gathering.Brand positioning and thought leadership activation through event platforms.VOIS Equal Opportunity Employer CommitmentVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join UsAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARAFollow us on social mediaLinkedIn: Facebook: Instagram: You can also chat with our employees to learn more about our projects:

Escalation Resolution Associate - Tripadvisor Core | TripadvisorAbout Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.Job Location: HybridThis role is a hybrid position that requires 1-2 days per week in our London office.What You’ll DoAs a Escalations Resolutions Associate at Tripadvisor, you are accountable for delivering exceptional front-line support to our vibrant community of Owners and Members across EMEA speaking markets. You are an empathetic, customer-oriented ambassador who resolves complex inquiries across multiple communication channels - ensuring that every interaction strengthens trust in our platform. You will bring structure, patience, and clear communication to fast-paced customer scenarios, ensuring both partners and travelers experience seamless service execution.You will work closely with cross-functional teams and internal business unit stakeholders to solve problems, streamline reservations, and escalate technical issues. You’ll champion a culture of quality, accountability, and continuous improvement.Key Responsibilities: Customer Engagement & Support DeliveryLead end-to-end customer resolution across phone, email, chat, and social media channels for EMEA and global markets.Respond promptly and courteously to inquiries, ensuring all interactions display Tripadvisor’s core values and focus on maximum customer satisfaction.Handle and resolve customer complaints, sensitive cases, and escalations to target turnaround time.Cross-Functional Coordination & EscalationsAct as a key liaison between travelers, hotel properties, Online Travel Agencies (OTAs), and internal business unit stakeholders.Conduct proactive outbound calls and written communications to external partners to resolve booking details and operational inquiries.Address escalations from offshore agents, troubleshooting bugs and reporting technical problems to management and product teams.Quality, Compliance & Performance TrackingMaintain personal performance standards across key service metrics, including customer satisfaction (CSAT) surveys, quality scores, average handle time, and productivity.Record accurate booking details, customer interactions, and specific actions taken into internal CRM software (e.g., Salesforce, Zendesk).Follow up on customer interactions consistently to ensure issues are resolved to completion.Process Improvement & Special ProjectsProvide consistent and timely product feedback derived from daily customer interactions to improve the overall user experience.Participate in special product or operational projects as required to support team growth and platform updates.Maintain strict discretion and confidentiality around sensitive customer and partner information.Minimum Qualifications & ExperienceFluent in English (written and spoken); knowledge of an additional European language is a distinct advantage.Proven experience in customer service, operations, or reservations within the online travel industry.Strong proficiency with web-based content management systems and CRM tools (e.g., Salesforce, Zendesk) alongside standard productivity applications (Google).Solid familiarity with the Tripadvisor platform, including forums, user membership, and review submission processes.Basic technical background and familiarity with IT functions and social media management applications (e.g., Facebook, X/Twitter).Willingness and flexibility to work in a 7-day environment, including shift patterns, weekends, and bank holidays (with days back in lieu)Skills & Experience Customer-Centric & Empathetic: Excels at actively listening, empathizing, and understanding the needs of both property Owners and travelers.Communicative: Possesses professional telephone, email, and chat etiquette, simplifying complex travel procedures into clear steps.Organized & Multitasking: Demonstrates strong time management and prioritization skills when juggling multi-channel inquiries simultaneously.Collaborative: Works effectively in a team environment, actively anticipating operational blockers and suggesting collaborative solutions.Solution-Oriented: Proactively troubleshoots technical issues, addresses member concerns, and resolves root causes with patience and discretion.Impact-Driven: Motivated by meeting quality metrics, delivering high customer satisfaction scores, and helping travelers and owners succeed.Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.Proven ability to operate effectively with a global-first mindset What We Offer Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses“Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.Donation matching. Give back? Give more! We match qualifying charitable donations annually.Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.Travel perks. We believe that travel is employee development, so we provide discounts and more.Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.Health benefits. We offer great coverage and competitive premiums.Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.Our Cultural Pillars:Traveler firstWe exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edgeWe act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed togetherThe best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!#LI-JP#LI-Hybrid

DescriptionStarling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week.Our Data EnvironmentOur Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from the team in our latest blogs or our case studies with Women in Tech.We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.What you’ll be doingModernize and Scale the RDS Fleet: Ensure the rock-solid reliability of our existing RDS footprint. You will architect automated strategies for seamless, multi-version upgrades and proactive performance tuning to minimize downtime across hundreds of instancesArchitect Cross-Cloud Portability: Use CNPG and cloud-native patterns to ensure our database layer remains provider-agnostic, allowing seamless deployment across AWS and GCPEvolve Observability & Monitoring: Build deep, proactive monitoring and alerting for our global database fleet. You will ensure we have the visibility to detect performance regressions and health issues before they impact our customersSupport Replication & Mobility: Support data streaming and "Zero-Downtime" migration strategies, ensuring data consistency and availabilityFortify Business Continuity (BCP): Design and implement rigorous Business Continuity Planning and Disaster Recovery strategies. You will build the automation that ensures data durability and rapid recovery across regions, guaranteeing that database remains resilient in the face of any failuresRequirementsPostgreSQL & Kubernetes Expert: You have an extensive experience working with Postgres and a passion for running stateful workloads natively on Kubernetes. You are excited to leverage CNPG to manage persistence, high availability, and automated failoverSystems Thinker: You have a natural "reluctance for manual implementation." You believe infrastructure should be managed entirely via code, using Terraform to provision the foundation and custom APIs to handle the orchestrationDistributed Systems Enthusiast: You are excited by the challenge of "multi-everything"—multi-tenant, multi-region, and multi-cloud—while ensuring rigorous data integrity and mobilityA Security & Observability Mindset: You believe security is paramount. You focus on building deep observability (Prometheus/Grafana/OpenTelemetry/Humio) and automated guardrails so the fleet is secure by design without requiring manual interventionEngineering via Code: While you are a systems expert, your primary delivery mechanism is code. You leverage Java to build the robust, testable backend services that orchestrate our data layer, taking pride in clean relational modeling and performant DDLInterview processInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:Stage 1 - 30 mins with one of the teamStage 2 - Take-home challengeStage 3 - 60 mins technical interview with two team membersStage 4 - 45 min final with two data executivesBenefits25 days holiday (plus take your public holiday allowance whenever works best for you)An extra day’s holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salary & group income protectionPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesPerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingAbout UsYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.Job SummaryID: CCC0F3F287Department: Technology, DataType: full time

LondonSales – New Business /Permanent - full time /HybridAt PPRO, we simplify access to local payments - providing a local payments platform that empowers giants like PayPal, Stripe, and Microsoft to connect with billions of consumers worldwide. We are on an ambitious, fast-paced mission to 3x our growth by 2028 - and we’re just getting started.Our magic lies in our team of proud payments nerds. Spanning over 50 nationalities across 10+ global locations, our diverse cultures aren't a checklist; they are the competitive advantage driving our innovation. This is a people-first, high trust environment where you’ll have the autonomy to make a massive impact, own your work end-to-end, and grow through broad exposure, meaningful challenges, and continuous learning. We get things done, challenge respectfully, put the customer first, and recognise that our biggest successes are those we create as a team. If you’re ready to leave your footprint on global commerce, join us.The Purpose:Join our dynamic commercial team as a Senior Account Executive based in London, where you will play a pivotal role in our fintech scale-up's growth story. In this role you will be reporting directly to the London-based Sales Director. You will be empowered to independently manage your Enterprise level pipeline, exceed ambitious revenue targets, and drive product adoption with some of the world's largest and best-known players.This is a high-velocity, individual contributor opportunity where extreme ownership and a very strong sense of urgency are required. You will be responsible for identifying, prospecting, and establishing Enterprise level opportunities with large global financial service providers (PSPs) and enterprise merchants.Your Impact in This Role:Drive Results with Urgency: Act with a fierce sense of urgency to accelerate the sales cycle. You will take absolute accountability for your individual outcomes, successfully managing the full sales cycle from prospecting to converting new Payment Service Provider (PSP), gateway, acquirer/processor, and enterprise merchant contractsUncompromising Accountability: Independently manage your pipeline and drive product adoption and ongoing innovation, maintaining an uncompromising standard of accountability and proactive initiativeCross-Functional Collaboration: Collaborate extensively with the Sales Engineering team to effortlessly onboard new clients, and partner with Client Success and Marketing teams to deliver customer training and activation sessions without delaysRelationship Building & Trust: Make connections with key influencers and decision-makers to drive immediate and long-term opportunities, and develop strategic customer plans for the efficient handover of accounts to Account Management teamsWhat Would Make You a Great Fit:Urgency, Accountability & Ownership: A very strong sense of urgency is an absolute requirement for this role. You possess an unwavering strong sense of ownership and accountability, demonstrating the ability to maintain high levels of productivity, velocity, and focus with minimal supervision in an individual contributor capacityExperience & Track Record: A minimum of 5 years of payments experience in Sales and/or Business Development roles, with a proven record of hunting and signing Enterprise level clients, proven high performance, consistently achieving outstanding results and delivering against targeted revenue metrics in a fast-paced environmentDeep Industry Knowledge: A comprehensive understanding of the FinTech payments space—a broad view of how and where our solutions fit within the ecosystem, a deep understanding of Local Payment Methods (LPMs) and how that is strategically important to our future positioning with PSPs and Enterprise merchantsStrategic & Analytical Acumen: Strong commercial, analytical, and quantitative skills are essential, with the ability to leverage data and analytics to drive actions, back up assumptions, suggestions, and swiftly optimize your sales approachStrong Communicator & Influencer: Excellent written and verbal communication skills, with the strong influencing skills to confidently engage diverse stakeholders, including technical teams, marketing, and C-level executives. You thrive in international environments, customizing your messaging based on the audience, and easily connecting with people from diverse backgrounds and cultures. Additional language skills (Spanish/Portugese) would be an advantageWhat's in it for you?Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year Learning and Development - We offer a GBP 500 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions.Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.Workplace Nursery Scheme - Save on childcare through salary exchangeGym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your walletMental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.Our HQ office on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you’re a foodie there’s plenty nearby. The office is befitting a tech business and is set up for cross team collaboration.Pet-friendly office- Because work is better with your paw-tners by your side Our Principles:We get things done: We are courageous; we take ownership, make decisions and get things done.We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intentWe put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Candidate Privacy Policy - https://www.ppro.com/candidate-privacy-policy/

About ZAVA We believe healthcare should be accessible, dependable and affordable for everyone. Now part of Hims & Hers Health, Inc., one of the fastest-growing digital health companies in the world, we’re entering an exciting new chapter as we expand our reach and accelerate our impact. Our team of Doctors, Engineers, Patient Care Advisors, Pharmacists, Marketers, Product Managers, UX Designers, Commercial, and Operations Specialists work together to build digital healthcare that truly fits around our patients’ lives. The pandemic changed how people access care, and we’ve led the way by providing over 14 million consultations across the UK, Germany, France, Spain, and Ireland. More patients than ever turn to us for help with weight loss and other conditions that can be safely treated online. We’re evolving our service to make care even more personal, supportive and effective. We’re doing more than providing healthcare. We’re empowering people to take control of their health, and with the support of Hims & Hers, we’re scaling our vision to become a global leader in digital healthcare. About the role As a Patient Care Advisor at ZAVA, you’ll be at the heart of our digital healthcare service, supporting patients mainly through remote channels such as phone, email, and chat. You’ll help patients book appointments, navigate our services, and resolve order-related queries, while also supporting those who need guidance around their healthcare journey. Alongside patient-facing work, you’ll support our doctors with medical administration, including communicating with other healthcare professionals and handling a range of clinical and non-clinical administrative tasks. You’ll also manage complaints and incidents, ensuring these are recorded accurately and escalated appropriately when needed. This role will suit someone who thrives on delivering a genuinely great customer service experience, takes pride in getting things right for patients, and enjoys working mostly remotely from home, with occasional training sessions and team days at our Central London office (on average once a week). Days of work: Friday to Tuesday, 40 hours per week What you'll own Providing patient care to our patients: Dealing in all means of written and verbal communication, from patients needing to book an appointment, to those discussing their health care problems. Regardless of the contact, you will strive to provide a WOW end to end experience for the patient. Medical Administration: Assisting with the doctor team’s clinical work with regard to communication with other healthcare professionals as well as any other administrative tasks that may arise. Complaint management: Ensure complaints/incidents are recorded in the appropriate manner and escalated accordingly. Stakeholder management: Help facilitate communication between ZAVA, its patients, the labs we work with and partner pharmacies. Working as part of a close-knit team: Work with other parts of the Patient Care Team to ensure all our patients across locales are supported as effectively as those within their locale. Contributing to consistently ensuring the highest levels of care are provided in an efficient manner Personal and team development: Maintain a continual review of personal performance, seeking to improve effectiveness both individually, as a member of the Customer Support team and as a member of the wider ZAVA team. Additional duties: Adhere to regulatory requirements in relation to ZAVA’s ongoing compliance with CQC (Care Quality Commission). What we're looking for Experience working in customer support and administration where you are able to handle multiple queries at the same time, prioritising as appropriate. Experience working in a call centre environment, remotely or in an office. Good decision-making skills, remaining calm under pressure. Attention to detail and strong organisational skills. Ability to adapt to changing demands and experience of working in a fast paced team. Proven IT skills, ideally with experience using remote-working call centre tools such as AWS/Amazon Connect for calls, Slack for team communication and using a MacBook. Can work as part of a team. Ability to adhere to regulations and policies. Ability to follow tasks through to completion. Desire to help patients - caring and empathetic. Strong initiative. Nice to have, but not at all essential Private healthcare or digital healthcare work experience Our Values Humble: You listen and take on feedback. You are kind and caring to those around you. Inquisitive: You question the status quo, dare to do things differently and explore the possibilities. Resilient: You embrace change and face challenges. Macher: You are innovative and rise above the rest to use your initiative to improve, develop and deliver. Collaborative: You actively share ideas and work together to drive goals as a team. Benefits from the day you join: ð 33 days per annum pro-rata (inclusive of public and bank holidays) + birthday off ð§‍️ Free access to Wellness Cloud, advice, counselling, and corporate discounts ðº Healthcare cashback plan through SimplyHealth ð 20% off all ZAVA products & services for you and your friends and family ð¡ Remote, hybrid, and flexible working ð» MacBook Pro ð Flexible bank holidays - take the ones that matter the most to you. Additional benefits after probation: ð 500 training budget per year ð§‍️Vitality Private Health Insurance + Vitality discounts & headspace membership ð¼ Workplace Nursery Salary Sacrifice Scheme ðPension Salary Sacrifice Scheme ️ Company sabbatical after 2 years ðº Opportunity to work from overseas for 2 months each year ð Gift vouchers after 3, 5, and 10 years of service Equal Opportunities We are an equal opportunities employer and welcome applications from all backgrounds. If you require any reasonable adjustments as part of the recruitment process, please let us know. Every application is reviewed by a member of the hiring team.

Paid Social ManagerLondon hybrid, 3 days office based 40,000 to 50,000 + bonus + benefitsThis is a role for a Paid Social expert who wants pace, scale, budget, international reach and the creative freedom to make a visible commercial impact, whilst also holding a highly visible role within a team of paid social specialists, taking lead on Paid Social campaigns targeting all Spanish speaking markets end to end.You’ll be joining a high-growth consumer business operating in a pacey, creative but regulated, and fiercely competitive sector. It’s an environment where performance matters, but so does brand, creativity, speed of execution and the ability to spot opportunities others miss.The role sits within a central paid social team, supporting multiple international markets across full-funnel campaign activity. You’ll be working across channels including Meta, TikTok and Snapchat, taking responsibility for campaign setup, optimisation, reporting, budget management, creative testing and stakeholder engagement.It needs someone who can look at data, understand what it is really telling them, then turn that into better campaigns, sharper creative briefs, cleaner targeting, stronger reporting and improved commercial performance.You’ll be working closely with internal teams across brand, data, CRM, digital and market leads, so the ability to explain campaign performance clearly is important. Not just what happened, but why it happened and what should happen next. Coming from an appreciation of how the platforms get their info in the first place, so a real appreciation of the setup and tracking side will be important.What you’ll be doingYou’ll manage paid social campaigns across assigned international markets, taking ownership of setup, optimisation, budget pacing, creative coordination and compliance checks.You’ll produce daily, monthly and quarterly reporting, using performance data, attribution insight and customer lifetime value to shape decisions.You’ll work with brand and creative teams on upper-funnel activity, while staying close to acquisition performance.You’ll help ensure tracking, tagging, landing pages and campaign links are properly set up, working closely with data teams to make sure performance is measurable and reliable.You’ll adapt activity by market, recognising that audience behaviour, creative response and cultural nuance will not be the same everywhere.You’ll also identify opportunities to improve automation, efficiency and technical capability across the channel.What you’ll needYou’ll probably have around a solid background in paid social under your belt already, with a strong track record managing campaigns across platforms such as Meta, TikTok and/or Snapchat. This could have been established either brand side, or within an agency environment.You’ll be comfortable managing meaningful budgets and multiple campaigns at once, ideally across more than one market.You’ll need strong analytical skills, with experience using reporting tools, attribution models, mobile measurement platforms such as Excel is a given. If you’ve used AppsFlyer, Tableau or similar visualisation tools will be beneficial.You should have a good understanding of tagging, tracking and attribution, including GTM.You’ll also need to be confident presenting insight to stakeholders. The best person for this role will be able to move between detail and bigger-picture thinking without getting lost in either.Why this role?Because it offers the kind of paid social environment that can genuinely sharpen your career.You’ll get international exposure, significant campaign responsibility, access to strong data, a competitive market to test yourself in, and a business where creative performance marketing is taken seriously.The package includes:40,000 to 50,000 base salary 10% annual bonusHybrid working, 3 days in the London office Private healthcareLife insurancePension scheme 24 days’ annual leave, increasing with service Regular company events and team activities This would suit someone commercially sharp, curious, well organised and confident enough to try new things. Someone who enjoys the pace of paid social, but wants more than just platform execution.Want to Apply? Here’s how:Applicants must have the right to live and work in the UK. You can share your Linked-in profile (but please ensure there’s more than just job titles listed) or email me a CV.Or, for a chat and more information please contact me on:Colin Doree Recruiter | Blue Pelican 01892 507122

CustomerIn accordance with Aesop guidelines and service expectations, respond to customer service enquiries across all channels including, but not limited to: support (email), chat, phone, social media, and video consultation. Eugene SchuellerA DAY IN THE LIFEAs a Customer Service Consultant at L'Or

All the details We're transforming M&S into a digital-first business, and technology is central to how we serve millions of customers every day. As Head of Software Engineering for our Personalisation and Post-Purchase domain, you'll lead the teams building experiences that make shopping with M&S feel more relevant, helpful and seamless. From personalised search and AI-powered recommendations to customer support journeys and chat experiences, you'll help shape products used by millions. Leading a team of Engineering Managers and engineers, you'll work closely with Product, Data Science and AI teams to turn ideas into reliable, scalable solutions that deliver real value for customers. • Lead and develop Engineering Managers across multiple product teams., • Create an environment where engineers can do their best work., • Partner with Product, Data Science and Delivery teams to turn business goals into great products., • Help shape the technical direction of the domain and support long‑term technology decisions., • Improve the speed, quality and reliability of software delivery., • Drive the use of AI and automation to help teams work more effectively., • Support hiring, retention and career development across your organisation., • Champion modern engineering practices, experimentation and continuous improvement., • An experienced engineering leader who has managed multiple teams through managers., • A former hands‑on software engineer with a strong technical background., • Comfortable working across a range of technologies, architectures and cloud platforms., • Experienced building and scaling high‑performing engineering teams., • Passionate about software quality, reliability and customer outcomes., • A strong communicator who can work effectively with both technical and non‑technical stakeholders., • Someone who empowers teams, removes obstacles and creates clarity., • React, Next.js and TypeScript, • Java and Kotlin, • Python, • Swift, • GraphQL, • Azure Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: • 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you've completed your probation, • Competitive holiday allowance with the option to buy more, • Discretionary bonus schemes linked to your performance and ours, • Strong pension and life assurance to help plan for the future, • Tailored induction and training to support your development from day one, • Exclusive perks and savings through our M&S Choices portal, • Market‑leading family policies, including parental, adoption and neonatal leave, • 24/7 wellbeing support, including virtual GP access and mental health services, • One paid volunteer day a year to support a cause that matters to you We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-Hybrid #LI-KB1 #J-18808-Ljbffr

Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFutureLocationPaddington, Hungary OR RomaniaAbout this RoleWe are seeking an experienced Public Relations and Media Communications professional to lead VOIS’ external marketing communications and earned media strategy. Based in London and reporting to the Customer Communications Lead, this role will drive awareness, credibility and commercial reputation among prospects and customers through strategic media engagement, thought leadership, compelling content and market positioning initiatives. The successful candidate will play a key role in shaping VOIS’ external voice, collaborating with internal stakeholders and agency partners to deliver measurable business impact.What you’ll doOwn the development and execution of VOIS’ external marketing communications and public relations strategy, targeting prospects and customers.Determine annual media priorities, campaign focus areas and communications investment recommendations.Act as the senior communications advisor on earned media and external market positioning against competitors.Manage the external communications agency, setting priorities, reviewing outputs and measuring performance against agreed objectives and KPIs.Lead planning and delivery of the annual earned media programme, maintaining a consistent cadence of proactive media activity throughout the year.Identify, develop and drive newsworthy content, announcements, customer stories and thought leadership opportunities that enhance VOIS’ visibility and credibility with customers.Create and commission thought leadership content for customer audiences, including opinion articles, reports, commentary, executive by-lines and media materials.Build and maintain strong relationships with key technology, business and industry media, working through agency partners and directly where appropriate.Develop briefing materials, messaging frameworks, media narratives and spokesperson preparation materials.Identify and coordinate commentary opportunities aligned to breaking news, industry trends and market developments.Support executive participation in media opportunities where directly linked to communications programmes and business priorities for customer growth.Monitor competitor activity, industry discussion and media trends to identify opportunities and risks for the VOIS brand.Collaborate with Vodafone Business, Vodafone Group and wider communications teams to ensure alignment of external positioning and messaging when targeting customers and prospects.Work closely with marketing, digital, commercial and service tower stakeholders to ensure communications activity supports broader business objectives.Manage communication budgets, agency costs, reporting and performance measurement, providing recommendations for optimisation.Deliver regular reporting on media impact, share of voice, coverage quality, sentiment, thought leadership performance and business outcomes.Who you areSignificant experience in public relations and B2B communications, ideally within technology, managed services or telecommunications environments.Demonstrated success in developing and executing earned media and thought leadership programmes.Exceptional writing, editing and content development skills.Strong media relations expertise with a proven ability to secure impactful coverage and build journalist relationships across UK and international publications.Ability to build credibility with senior stakeholders and provide strategic communications guidance.Strong commercial awareness and the ability to connect communications activity with business outcomes.Excellent presentation, planning and project management capabilities.Comfortable working independently with minimal day-to-day supervision.Experience measuring earned media performance and communications effectiveness.Outstanding written and verbal English communication skills.Minimum of 9+ years’ experience in public relations.Desirable: Experience with LinkedIn advertising programmes.Not a perfect fit?Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.What's in it for youOpportunity to shape and lead the external reputation and market positioning of a global technology and business services organisation.Exposure to senior leaders and a diverse range of internal and external stakeholders.Ownership of strategic communications programmes with measurable commercial impact.Opportunity to influence thought leadership, brand visibility and customer engagement initiatives.Experience working across international markets, cross-functional teams and agency partnerships.Responsibility for communications planning, budget management and performance optimisation.What skills you will learnAdvanced strategic communications and reputation management.Executive communications planning and media engagement.Earned media measurement and communications analytics.Thought leadership programme development and content strategy.Cross-functional stakeholder management within a global organisation.Competitive positioning and market intelligence techniques.Agency management and communications programme governance.Customer-focused B2B marketing communications strategy.VOIS Equal Opportunity Employer CommitmentVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join UsAt Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARAFollow us on social mediaLinkedIn: Facebook: Instagram: You can also chat with our employees to learn more about our projects:

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster.Position SummaryAs a Professional Services Engagement Manager, you will play a critical role in helping customers accelerate their software delivery transformation with Harness. Acting as the bridge between Sales, Professional Services, and Delivery teams, you will combine technical expertise, consultative selling, and business acumen to shape services engagements that drive measurable customer outcomes.You will partner closely with customers to understand their goals, challenges, and operating environments, then design and position service solutions that maximize the value of the Harness platform. From discovery and solution development to proposal creation and engagement planning, you will serve as a trusted advisor throughout the customer journey.This role is ideal for someone who enjoys operating at the intersection of technology, customer success, and commercial strategy—helping organizations modernize software delivery while driving the growth and impact of Harness Professional Services.About the RolePartner with customers and account teams to understand business objectives, technical requirements, current-state environments, and desired outcomes, positioning Professional Services as a critical enabler of customer success.Lead scoping sessions, discovery workshops, and solution discussions to identify and recommend the appropriate mix of packaged and custom service offerings that accelerate onboarding, adoption, and business value realization.Develop and present professional services proposals, solution recommendations, pricing, and Statements of Work (SOWs) that clearly articulate scope, value, delivery methodology, and customer outcomes.Collaborate with Sales, Customer Success, Implementation Engineering, Technical Program Managers, and delivery partners to ensure service engagements are accurately scoped, staffed, and positioned for successful execution.Support the commercial sales process by guiding customers through service pricing, contractual terms, project assumptions, and implementation approaches while addressing objections and mitigating risk.Drive achievement of Professional Services bookings and margin targets through accurate forecasting, opportunity management, and strategic engagement with key customer accounts.Serve as a trusted advisor to Account Executives and Customer Success teams by identifying services opportunities, coaching stakeholders on service offerings, and integrating services into the standard customer journey.Partner with delivery teams to translate customer requirements into detailed implementation plans and ensure a seamless transition from sales to execution.Communicate customer trends, market feedback, and operational improvement opportunities to leadership and cross-functional teams to enhance service offerings, go-to-market strategies, and delivery efficiency.Create and deliver enablement content that educates internal teams on Professional Services capabilities, value propositions, methodologies, and best practices for positioning and selling services.Occasionally lead implementation engagements of core Harness modules (CI/CD/STO/IacM) for new customer prospects that require a sales-sensitive implementation to be the “landing vehicle” for large deals, through a “Paid Pilot” product sales motionInstill confidence in Prospects about Digital/DevSecOps/AI transformation journey and talk through the best practices, drawing upon personal lived experience as a technical leader and software engineering / devops veteranAbout You5+ years of experience in a technical sales, professional services, solutions consulting, or customer-facing role within the software delivery, DevOps, cloud, or developer tooling ecosystem.5+ years of experience as a manager or technical lead for teams in software engineering, devops software delivery, DevOps, cloud, developer tooling, etcStrong understanding of modern software delivery practices, including CI/CD, DevOps, platform engineering, cloud-native technologies, and software development lifecycle best practices.Proven ability to consult with customers on technical transformation initiatives, helping organizations improve software delivery processes, developer productivity, and operational outcomes.Experience scoping complex technical engagements, developing service proposals, and authoring clear Statements of Work (SOWs) that align customer objectives with delivery outcomes.Demonstrated success positioning and selling professional services offerings, including scoping, discovery, solution development, pricing, forecasting, and commercial negotiations.Strong executive communication, presentation, and stakeholder management skills, with the ability to influence both technical and business audiences.Experience building trusted partnerships across Sales, Customer Success, Services, and Engineering teams to drive successful customer outcomes.Proficiency with Salesforce and related sales operations tools for opportunity management, forecasting, pipeline visibility, and quoting.A customer-first mindset, strong business acumen, and the ability to balance technical depth with commercial objectives.Passion for emerging trends in DevOps, software delivery, platform engineering, and developer productivity technologies.Work LocationLondon, England What You Will Have at HarnessComprehensive healthcare benefitsFlexible work schedulePaid Time Off and Parental LeaveMonthly, quarterly, and annual social and team building eventsMonthly internet reimbursementQuarterly Harness TGIF-Off / 4 daysHarness in the news:Accelerating Our Mission to Bring AI to Everything After CodeGoldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuationHow Harness runs 16 “startups within a startup” at scale | Jyoti BansalHarness Research Shows AI Visibility Crisis Fueling Security NightmareHarness has been named to the Inc. Power Partner list for software delivery successAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.At Harness, we care about your privacy and are committed to protecting your personal data. For additional information on this topic, you can visit our privacy Portal: Note on Fraudulent Recruiting/OffersWe have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (, or you can contact your local law enforcement agency.

This job is with Travers Smith, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Travers Smith is a leading full-service law firm, with a wealth of experience in its areas of specialisation. The firm has a market-leading reputation for its international expertise in Asset Management, M&A and Dispute Resolution & Investigations. Clients include asset managers across the alternative asset classes (private equity, venture, credit, infrastructure and real estate), publicly listed and private companies, financial institutions, and other business enterprises involved in large and complex UK and cross-border matters, transactions and disputes. Our purpose is to provide the highest quality of service to our clients whilst enabling our people to achieve professional fulfilment in a supportive, inclusive and enjoyable working environment. Department The Technology group is responsible for the delivery of all Technology services within the firm. The group is a business services function that supports and contributes to the objective of the legal practice. The Technology department consists of service delivery, business systems, training, technical operations, security operations, legal products, engineering, eDiscovery and information security. The Technology department supports the business with strategic technology delivery. The department is committed to providing a high quality of service to its clients and the clients of the firm. The Role We are seeking a detail-oriented and customer-focused Tech Support Advisor to be a part of our busy and skilled IT team. The ideal candidate will be able to provide first-line technical support to our staff, ensuring that all IT-related issues are swiftly and effectively resolved. Key Responsibilities • Provide the highest quality first-line support for all IT-related issues, including hardware, software, network systems, and legal applications., • Log, update, and resolve incidents/requests via phone, email, agent chat, or in-person in a timely and professional manner, keeping all records updated with comprehensive and accurate information., • Troubleshoot and resolve technical incidents or escalate issues via relevant channels when necessary., • Mentor and provide guidance to service desk apprentices, fostering a culture of continuous learning and improvement in line with IT best practices., • Build, configure, and support the deployment of computers, laptops, mobile devices, and other peripherals., • Maintain accurate documentation of issues, resolutions, and standard operating procedures within the service desk knowledgebase., • Ensure compliance with IT policies, processes, procedures, and best practices., • Support continuous improvement of service desk operations by helping to identify recurring issues (Problems) and suggestion solutions/fixes., • Advise and guide staff on new technology and IT procedures., • Maintain an inventory of all IT equipment and ensure all assets are properly configured and updated., • Participate and support in IT projects and initiatives as needed. Key Stakeholders • Tech Support Manager., • Director of Central Technology., • Senior Service Delivery Manager. Personal Specification - Experience, Knowledge & Skills • Willing to work flexible hours, including occasionally working over hours to complete tasks as well as on call support to meet critical business needs., • Willing to work rotating shift patterns., • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience., • Proven experience (minimum 2 years) in a service desk or IT support role, preferably in a professional services environment., • Proven experience using service desk ticketing software, in particular ServiceNow., • Strong technical troubleshooting and problem-solving skills., • Excellent verbal and written communication skills, capable of conveying technical concepts to technical and non-technical users at all levels of the business., • Ability to work independently and as part of a team., • Strong organisational skills and attention to detail., • Familiarity with legal software applications and experience supporting a law firm environment are a plus., • Knowledge of and experience in supporting Windows operating systems, Office 365 suite, and the Microsoft Administration centre., • Certifications such as CompTIA A+, ITIL Foundation, or Microsoft/Azure certifications are highly desirable. We are excited to have moved from our London headquarters in Snow Hill, to a brand-new building in the City - Stonecutter Court. Diversity & Inclusion statement:We value and celebrate the unique backgrounds, perspectives, and experiences of every individual including differences in gender, ethnicity, disability, faith, and more. We're committed to building an inclusive workplace that reflects the diversity of our clients and communities, where everyone feels empowered, respected, and heard. We actively partner with organisations and networks that champion equality and fairness, ensuring our policies and practices uphold these values. Accessibility statement: If individuals have any accessibility issues when reviewing this document, please notify a member of the Travers Smith HR team so that the document can be provided in an alternative format. Support and Adjustments for candidates: At Travers Smith, we are committed to ensuring that people who are disabled or have a long-term condition are empowered in their identity, valued equally, and listened to. If we can adjust the recruitment process to make it more accessible, please let us know. For further information please visit our website:_

3 x Contract Senior CXE Engineer - Amazon Connect Day Rate - DoE - Contract Length - Initial 6 months - Rolling extensions UK Remote based - Some travel for essential meetings | Candidates must be eligible to work and reside in the UK About the Role You will spend the majority of your time in code and in the AWS console: building contact flows and AI agents, writing Lambda functions and CDK stacks, developing React-based agent and admin tooling, and debugging production issues on systems that serve tens of thousands of agents and millions of customer interactions. You work within architectures set by practice leads, and youre expected to pressure-test them, propose better patterns, and own the implementation quality of your workstream from first commit through production cutover. This role blends deep Amazon Connect platform engineering, generative AI development on Bedrock and Claude, and full-stack serverless work, with regular direct interaction with customer engineering teams. Responsibilities Your Assignment AI Agent & Conversational AI Development Build AI-native self-service using Amazon Connect AI agents, Amazon Q in Connect, and Amazon Bedrock (Claude model family), implementing multi-agent orchestration patterns, orchestrator agents delegating to task-specific agents with escalation paths to human queues Engineer prompts and tool-calling integrations at production scale: SearchProfiles lookups, case creation, external API tools, authentication flows, and guardrails against hallucination and verification loops Implement barge-in handling, fallback, and error-recovery behavior for voice AI, and validate it with turn-by-turn trace analysis Optimize inference cost and latency hands-on: model tier selection (Haiku vs. Sonnet vs. Opus), prompt caching, and token budgeting against containment-rate targets Diagnose AI agent performance using observability tooling (agent spans, and CloudWatch) that correlates contact flow logs, conversation transcripts, AI agent spans, tool executions, and token usage to isolate latency, cost, and quality issues Build conversational experiences where intent-based NLU is the right fit, including multilingual support and SSML-tuned voice interactions Amazon Connect Platform Engineering Build contact flows that integrate AI agents, Lambda-backed business logic, Customer Profiles, and dynamic data-driven routing Implement Amazon Connect Cases and Tasks solutions: case templates, queue-based work allocation, SLA/TAT monitoring, approval workflows, and migrations from legacy case systems (e.g., consolidating hundreds of service categories and thousands of business rules into a unified Cases model) Configure and operationalize Contact Lens for real-time sentiment, post-contact summaries, category rules, and quality management Implement proficiency-based and attribute-driven routing, outbound campaigns (including answering machine detection and compliance controls), and workforce management (WFM) integrations for forecasting, scheduling, and adherence (FCS) Build out the Amazon Connect analytics data lake (Glue, Lake Formation, Athena) and QuickSight dashboards for real-time operations and executive reporting Support legacy platform migrations (Avaya, Genesys, Cisco, Oracle, Salesforce): flow conversion, data migration, parallel-run validation, and production cutover on live contact centers Full-Stack & Portal Engineering Build custom Agent Workspace experiences with the Amazon Connect Streams API, third-party app embedding, and CRM screen-pop integrations (Salesforce, ServiceNow, Oracle, custom systems) Build serverless, event-driven backends with Lambda, EventBridge, Step Functions, SQS/SNS, DynamoDB, and Kinesis for real-time event processing and customer journey orchestration Treat accessibility as a first-class requirement: WCAG 2.1 AA compliant components, automated axe-core/Playwright accessibility scanning, and support for VPAT/Section 508 documentation on government and enterprise engagements Infrastructure, Delivery & Quality Author infrastructure as code with AWS CDK (TypeScript) as the primary tool and CloudFormation or Terraform where customer environments require them Build and maintain CI/CD pipelines (GitHub Actions) and automated test suites: Jest/Vitest unit tests, Playwright E2E and API tests, and integration tests against live Connect instances Follow phased rollout patterns for production contact centers where downtime is measured in missed calls; write the runbooks that make cutovers boring Instrument monitoring and alerting (CloudWatch metrics, alarms, and custom dashboards across voice, chat, tasks, queues, agents, Lambda, and AI agents) and participate in production incident triage Apply security and compliance baselines in everything you ship: least-privilege IAM, DevSecOps scanning, encryption standards Collaboration & Practice Contribution Work directly with customer engineering teams: pair on integrations, run technical working sessions, demo completed workstreams, and lead knowledge transfer so customers can operate what you build Contribute to architecture decisions within your workstream; evaluate native Connect capability before custom builds (configuration over customization), surface trade-offs to practice leads, and document decisions Perform code reviews, uphold engineering standards, and mentor junior and mid-level CX engineers through pairing and review feedback Contribute reusable assets back to the practice, shared CDK constructs, skills/plugins, demo environments, and internal tooling, so the next engagement starts further ahead Qualifications Hands-on software engineering experience, including building on Amazon Connect or comparable CCaaS platforms at enterprise scale Strong, current Amazon Connect skills: contact flows, routing, Cases and Tasks, Contact Lens, Customer Profiles, Streams API, and the Connect data/analytics stack Hands-on experience with conversational and generative AI, Amazon Lex plus LLM-based development (Amazon Bedrock, Q in Connect, or equivalent), including prompt engineering and tool calling Strong TypeScript/Node.js and Python; production React experience; solid AWS serverless engineering (Lambda, EventBridge, API Gateway, DynamoDB, Step Functions, Kinesis) Infrastructure as code proficiency with AWS CDK or Terraform, including multi-account deployment patterns Experience shipping and supporting production systems, testing discipline, observability instrumentation, and incident debugging. JBRP1_UKTJ

Job Introduction We have a fantastic opportunity for a Vehicle Technician to join our MG Dealership in Solihull. The hours of work are Monday to Friday, 8:30am to 5pm, as well as working Saturdays on a rota basis. Our packages and pay plans are industry-leading and are reflective of each applicant's experience and skillset. Basic salary up to £40,000 with a bonus OTE up to £46,000 plus benefits. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a MG Qualified Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Job Introduction Due to continuing growth, we are recruiting for a Diagnostic Vehicle Technician to join Listers Volkswagen Stratford-upon-Avon. The hours of work are Monday to Friday, 8:30am to 5pm including 1 in 3 Saturdays. We offer industry leading basic salaries & bonus and are reflective of each applicant's experience and skillset. Basic Salary £40,000 with OTE up to £44,000 plus benefits. As a Diagnostic Technician at Listers, you will be at the forefront of utilising our state of the art systems to diagnose and troubleshoot technical issues with Volkswagen vehicles. Your expertise will play a crucial role in ensuring the optimal performance of our customers vehicles, providing outstanding customer support, and collaborating with different departments across the business to achieve goals. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. Our team members are rewarded for their individual contribution, customer satisfaction and for overall team performance. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a Volkswagen Qualified Technician or Master Technician. For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Job Introduction Due to continuing growth, we are recruiting for a Vehicle Technician to join Listers Volkswagen Stratford-upon-Avon. The hours of work are Monday to Friday, 8:30am to 5pm including 1 in 3 Saturdays. Our packages and new pay plans are industry-leading and are reflective of each applicant's experience and skillset. The basic salaries start from £32,000 up to £45,000 Bonus / OTEs range from £37,000 up to £48,000 As a Technician at Listers, you will be at the forefront of utilising our state of the art systems to diagnose and troubleshoot technical issues with all vehicles. Your expertise will play a crucial role in ensuring the optimal performance of our customers vehicles, providing outstanding customer support, and collaborating with different departments across the business to achieve goals. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. Our team members are rewarded for their individual contribution, customer satisfaction and for overall team performance. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a VW Qualified Technician or Master Technician. For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Brook Street is delighted to be recruiting on behalf of a well-established and highly respected client in Belfast for a Fire & Security Systems Engineer to join their growing team. This is an excellent opportunity for an experienced engineer looking to develop their career with a company that values its employees and offers excellent benefits, ongoing manufacturer training, and genuine long-term career progression. The Role As a Fire & Security Systems Engineer, you will be responsible for the installation, servicing, maintenance, and fault finding of a wide range of fire alarm and electronic security systems. You'll ensure all work is completed to the highest standard, in compliance with current industry regulations, and that all required certification is completed accurately. Working across a variety of customer sites, you'll deliver a professional, reliable service while ensuring all systems remain fully operational and compliant. Systems & Equipment You'll have the opportunity to work with a range of industry-leading products, including: • Apollo fire detection systems, • Fire alarm control panels including Advanced, Morley, C-TEC, Kentec, Ampac and Gent, • CCTV systems, • Access Control systems Criteria • A minimum of 2 years' experience as a Fire & Security Systems Engineer or in a similar role, • Proven experience installing, servicing and maintaining fire alarm systems, • BFPSA, FIA or BS5839 training/certification, • Knowledge and experience of CCTV and/or Access Control systems, • A full UK driving licence You'll also be required to participate in an on-call rota, so flexibility outside of normal working hours is essential. What's on Offer • Competitive salary, depending on experience, • Company vehicle, • Fuel card, • Company uniform, • Ongoing manufacturer and product training, • Excellent opportunities for career progression, • Supportive and established team environment Working Hours Monday to Thursday: 8:30am - 5:00pm Friday: 8:30am - 4:00pm (Some flexibility is required to meet the needs of the role.) Interested? If you're an experienced Fire & Security Systems Engineer looking for your next opportunity in Belfast, we'd love to hear from you. Apply today by submitting your CV to Colleen Farquharson using the apply link below or you can call the branch for a confidential chat #NIT2 Brook Street NMR is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ

Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We'd love you to help us make those plans happen. Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do... that's the Topps way. What we're looking for As a Deputy Manager, you'll be right at the heart of your store's success. Working closely with the Store Manager, you'll help lead, motivate and inspire the team - championing standout service while driving strong commercial results across our trade business. This is your chance to make a real impact. You'll strengthen local trade relationships, build loyalty, and make sure our trade customers see Topps as their number one destination for everything tile-related. You're a confident communicator, a natural motivator and a trusted partner to customers. You've worked in retail, you've led teams, and you can show us where you've smashed sales and profit targets. What You'll Be Doing • Supporting the Store Manager to lead and motivate the store team, ensuring consistent delivery of great service, strong sales behaviours and operational excellence., • Taking ownership of the trade side of the business - growing relationships, driving repeat purchases and increasing local trade market share., • Using the Topps Sales Framework to proactively build meaningful relationships with trade customers, uncovering their needs and confidently recommend the right products., • Coaching and engaging the store team to help them spot opportunities, strengthen customer conversations and deliver both trade and retail sales and profit targets., • Leading by example on the shop floor - influencing, inspiring, and closing sales with confidence., • Ensuring the store maintains high operational standards and delivers an unrivalled customer experience every time. No Trade Experience? No Problem. If you're confident, energetic, customer-focused and up for learning, we'll provide full training in: • Trade and retail product knowledge, • Consultative selling skills, • Leadership and team coaching, • Our Topps Sales Framework What's In It for You? • Competitive basic salary, • Sales commission and bonus, • No evening work, • Christmas Eve & Boxing Day off, • Ongoing training, leadership development and real progression opportunities, • Generous Staff Discount, • Access to our Benefits platform with a wide range of discounts from 100s of retailers. If you love talking to people, enjoy selling and feel motivated by results, you'll thrive here. Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring manager Due to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18.Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide. JBRP1_UKTJ

Mobile Electrician - Fixed Wire / EICR testing M5 Corridor between Taunton and Bristol Mobile role £40-45k depending on experience 4 days per week on the road and 1 day remote / office based to complete paperwork Are you a fully qualified Electrician that enjoys doing fixed wire / EICR tests within both domestic and commercial sites, Due to continued growth, we are looking for an experienced Fixed Wire / EICR Tester to join our expanding electrical team. Working for a well-established building services and maintenance company, you'll be responsible for carrying out Electrical Installation Condition Reports (EICRs) across a diverse portfolio of commercial and domestic properties. This is an excellent opportunity to join a business that prides itself on delivering high-quality electrical compliance and maintenance services while offering long-term career progression. Key Responsibilities Carry out Electrical Installation Condition Reports (EICRs) across commercial and domestic properties. Inspect, test, and certify electrical installations in accordance with the latest BS 7671 Wiring Regulations. Identify faults, defects, and non-compliances, providing clear recommendations for remedial works. Complete accurate certification and inspection reports using digital reporting systems. Carry out fault finding and electrical testing where required. Ensure all work is completed safely and in line with current Health & Safety regulations. Deliver a professional and customer-focused service at all times. Manage your own workload and travel efficiently between client sites. Support remedial works where required following inspections. What We're Looking For Fully qualified Electrician (NVQ Level 3, City & Guilds, or equivalent). City & Guilds 2391 or 2394/2395 Testing & Inspection qualification. Proven experience carrying out Fixed Wire / EICRs across commercial and/or domestic properties. Strong fault-finding and diagnostic skills. Excellent knowledge of BS 7671 Wiring Regulations. Strong communication and report-writing skills. Full UK Driving Licence. A professional, reliable, and self-motivated approach. Desirable Experience Experience within Facilities Management, Building Services, or Electrical Maintenance. ECS Gold Card. Experience carrying out remedial electrical works. Familiarity with digital certification and compliance software. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat INDHIGH TPBN1_UKTJ

Job Introduction Due to continuing growth, we are recruiting for a Vehicle Technician to join Listers CUPRA Worcester. The hours of work are Monday to Friday, 08:00 to 17:30, as well as working Saturdays on a rota basis. Our packages and pay plans are industry-leading and are reflective of each applicant's experience and skillset. Basic salary up to £35,000, with an OTE up to £38,000 plus benefits. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a CUPRA Qualified Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Job Introduction We have an exciting opportunity for an experienced Technician to join the New Volkswagen & SKODA dealership on Bromyard Road, Worcester. The hours of work are Monday to Friday, either 8:00 am to 4:30 pm or 9:00 am to 5:30 pm, with Saturdays worked on a rota basis. Our packages and pay plans are industry-leading and are reflective of each applicant's experience and skillset. Basic Salary up to £45,000 with OTE up to £48,000 plus benefits. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a VAG Qualified Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

With over 40 years of industry experience, our client is a specialist in the design and construction sector, with an established reputation for delivering high-quality solutions. The business is committed to investing in and developing its people, providing excellent opportunities for employees to progress and build long-term careers. This is an excellent opportunity for an experienced Mobile Plant Fitter to join the team, covering sites across England and Wales. While overnight stays are occasionally required, these are infrequent. The successful candidate will be responsible for the manufacture, modification, maintenance and repair of a wide range of plant, equipment and ancillaries, ensuring the company's fleet remains safe, reliable and in excellent working condition. Benefits for the role of Plant Fitter: Highly competitive Salary and can be discussed at interview Weekly Pay Door-to-door pay when travelling directly to site 41.5 hours per week, Monday to Friday 22 days' annual leave plus 8 Bank Holidays and Christmas shutdown Company pension scheme employer contribution of 3%, with employees contributing 4% Overtime opportunities Life assurance of 4x annual salary Company van provided Key Duties As a Plant Fitter, your main responsibilities will include: Reading and interpreting engineering drawings to carry out manufacturing and modification work to the required specification Diagnosing faults and carrying out maintenance and repairs on heavy-duty construction plant and associated hydraulic systems Attending customer sites to undertake breakdown repairs, servicing and general maintenance when required Using a range of appropriate hand and power tools to complete maintenance, repair and fabrication tasks Carrying out welding and fabrication work as required Ensuring all work is completed to a high standard and in accordance with relevant health and safety requirements Supporting the continued reliability and availability of the company's plant and equipment fleet Requirements of the Plant Fitter To excel in this role, you must meet the following criteria: A full UK driving licence A Level 3 qualification in Plant Maintenance or an equivalent engineering qualification previous experience working with heavy plant or construction equipment Strong fault-finding, maintenance and repair experience Experience working with hydraulic systems Experience working with JCB and CAT machinery Welding and fabrication skills The ability to read and interpret engineering drawings Although this is primarily a workshop-based role, you will be required to travel to sites across England and Wales to attend breakdowns and carry out maintenance and repairs. A full UK driving licence is therefore essential. This role is commutable from Derby, Burton upon Trent, Swadlincote, Tamworth and Leicester. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our MAINTENANCE, RELIABILITY & SERVICE ENGINEERING vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Maintenance, Reliability & Service Engineering Recruitment Support since 1994 TPBN1_UKTJ

Job Introduction We have an exciting opportunity for an experienced Technician to join the New Volkswagen & SKODA dealership on Western Road, Stratford-upon-Avon. The hours of work are Monday to Friday, 8:00am to 5pm, as well as working Saturdays on a rota basis. Our packages and pay plans are industry-leading and are reflective of each applicant's experience and skillset. Basic Salary up to £45,000 with OTE up to £48,000 plus benefits. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a VAG Qualified Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ