JOB TODAY logo

Customer Service Assistant - Hostmate

Customer Service

2 hours ago5 views

We are looking for motivated and reliable candidates to join our team as Remote Customer Service Advisors. You will be the first point of contact for our customers, helping to provide solutions and ensuring a positive experience.


Responsibilities

  • Respond promptly to customer inquiries via phone, email, and live chat
  • Resolve complaints and issues in a professional and efficient manner
  • Provide product or service information accurately
  • Process orders, returns, and refunds
  • Maintain detailed records of customer interactions
  • Identify opportunities to improve customer experience
  • Collaborate with other team members to ensure consistent service

Requirements

  • Right to work in the UK
  • Excellent communication skills, written and verbal
  • Reliable, punctual, and professional
  • Ability to work independently and meet deadlines
  • Preferred
  • CVs verified through Credify UK or similar services will be an advantage
  • Pay
  • Competitive, discussed during interview

Why Join Us

  • Flexible remote working
  • Friendly and supportive team
  • Immediate start available
  • Apply
  • Submit your CV via Job Today. Verified CVs will be prioritised.
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time

pin iconGreenwich Foot Tunnel, London

icon
Customer AssistantLondon

Hosting Platform • 1-10 Employees

Hiring on JOB TODAY since March, 2026

Host Mate is a UK-based company specialising in providing top-quality customer support for our clients.

Hostmate  avatar icon
HostmateActive 1 hour ago
Are you hiring?

Post a job and hire

Hire now

Similar jobs