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Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

We are looking for someone with experience in working in the kitchen for our busy café in South West London! Black Rabbit Cafe is an independent specialty coffee and eatery in the heart of Chelsea, we are just few minutes walk from West Brompton Station. We believe that we can weave a fabric of positive relationships an experiences with our customers passionately serving exceptional food and beverages while promoting authentic connection, inspiration and community engagement. On our food menu we serve breakfast, brunch and lunch. The role: - Part-time Duties: - Availability Mon to Sun - 6:30 to 16:30 - Opening, closing, and cleaning procedures - Baking and food preparation - Making food as per orders - Serving food - Washing up and managing kitchen stock - Being able to work on your own. (small kitchen) - Daily health and safety checks Only apply if you are: 1. Excellent with customers – enjoy getting to know regulars, like to chat and smile. 2. Have attention to detail – we want to work with people who strive to be the best. 3. Professional – someone who takes pride their work, reliable, on-time. 4. A learner – someone who is curious, who asks a lot of questions and likes 5. A minimum of 1 year experience working in the industry.

Hey guys, SUD ITALIA here! We are looking for energetic and enthusiastic people that are really passionate about good pizza. You want to work with like minded dedicated professionals. We need 1 experienced pizza chef (with at least 2-3 years experience). Preferably with knowledge in the Neapolitan pizza style. What We Offer Once selected to you will be trained professionally on how to make our Neapolitan pizza. ~ full time around 40 hours per week ~ Competitive salary 14/15£. ~ Staff Meals ~ Training with experts Neapolitan style pizza chefs ~ Starting immediately ~ Family and friendly environment ~ Plus all standard contractual benefits Drop us a message if you think you are the right person! Apply and chat

We are looking for a Butcher to work with us in our shop in Wimbledon, experienced Butcher or apprentice welcome. Pop by and have a chat.

Hairdressers !! We are rejecting £200-£300 a DAY worth of clients services Are you a skilled stylist looking for a long-term position in a successful, close-knit team? We're searching for a talented individual to join our well-established salon. Why Join Us? - We're a busy salon turning away 10-15 clients daily due to being short-staffed. - You'll be part of a stable team: - Aurora: 19 years with us - Bea: 7 years - Alex: 6 years - Terry: 14 years at a top competitor before joining us 4 months ago - Our owner/manager has been leading the team for over 21 years. What We're Looking For: - Strong skills in cutting and colouring (primarily for ladies, but you should be comfortable cutting men’s hair too—no hardcore barbering required). - Someone committed to a long-term role (1-2 years is not sufficient). - A stylist with life experience, maturity, and quiet confidence to fit into our team dynamic. - You must be a good team player with some solid experience in both hairdressing and life. What You Can Earn: - Weekly earnings range from £500 to £900 based on commissions (depending on days worked and performance). - Weekly tips: £100 to £600 on top of your pay. - Guaranteed pay and commissions from day one or shortly after, depending on performance. Next Steps: - Contact us via this ad buttons or chat. - After an initial 15-minute phone chat, we’ll arrange a face-to-face interview. - If we’re both happy, we’ll schedule a fully paid trial day to see how well you fit in the team. We value transparency and will ensure you know exactly what to expect every step of the way. If you’re ready for a long-term opportunity in a great environment, we’d love to hear from you!

Company: Fresh Chapter Recruitment Location: Remote Employment Type: Commission-Based About Us: Fresh Chapter Recruitment is a dynamic, forward-thinking agency dedicated to connecting top talent with industry-leading clients. We believe in empowering professionals to achieve success while building meaningful business relationships. Our culture is all about trust - that means 0 micro management. We believe in helping each other achieve the goals, results and respecting each other at work is everything. We take pride in having a healthy positive working environment, where any toxic micro management is thrown out and only positive vibes are welcomed. It's about uplifting another and learning from each other. We are seeking independent, motivated recruiters who thrive on results and are ready to shape their own earning potential. If you are keen to start a fresh chapter in recruitment or already are in recruitment and want to ramp up your challenges, responsibilities, then this is your chance to make a mark in the business. As a growing start-up, after joining the business and making an impact now comes with an easier pathway towards career progression. Key Responsibilities: Identify and secure new client partnerships by building strong relationships with businesses. Source, screen, and match top-tier candidates for client roles in various sectors. Manage the full recruitment process, from initial outreach to candidate placement. Maintain strong communication with clients and candidates to ensure successful partnerships. What We Offer: Strong Earning Potential: Competitive commission structure. This will be explained during the initial chat. Independence: The freedom to work remotely and set your own schedule. Supportive Environment: Access to recruitment tools, resources, and industry insights. Growth Opportunities: Be part of a growing agency where your contributions make a direct impact towards a quicker career progression. Ideal Candidate: Proven experience in recruitment or sales (preferred but not essential). Strong networking and communication skills. Self-driven with a proactive approach to business development. Goal-oriented with a passion for matching clients with the right talent. Join Us: If you're ready to control your career and earnings, build client relationships, and drive success on your terms, we’d love to hear from you! 👉 Apply today by submitting your CV. Fresh Chapter Recruitment – Redefining Talent, Together. It's time to begin a Fresh Chapter, with us. Interview timeline: W/C 19th January 2025: Applicants shortlisted and initial chats conducted. W/C 26th January 2025: One stage 30 minute video interview and offers handed out. It's that simple. See you on the other side.

We’re on the hunt for part-time legends to join the Northcote Saviour squad as Bartenders and Wait Staff. If you’ve got charm, hustle, and the skills to keep the vibe strong, we want to hear from you. What You’ll Be Doing: • Serving up drinks and dishes with style and a smile. • Keeping the good times flowing – whether it’s behind the bar or on the floor. • Delivering top-notch service that has customers coming back for more. • Keeping the place tidy, stocked, and running smooth. • Working with the team to make every shift a banger. What We’re Looking For: • You’re outgoing, friendly, and know how to chat with anyone. • Experience in hospitality is a plus, but the right attitude is what matters. • You thrive in a fast-paced environment and stay cool under pressure. • Reliable, hard-working, and always ready to jump in when needed. • Flexible availability – evenings and weekends are your time to shine. What You’ll Get: • Competitive pay and tips to sweeten the deal. • A fun, buzzing work environment with a supportive team. • Training and development opportunities – we’ll help you level up. • Discounts and perks, because we look after our own.

GAZETTE CLERKENWELL We are currently recruiting a Waiter/waitress for our Clerkenwell venue. If you are full of energy, passionate, enthusiastic, loves hospitality and interaction with people you are our candidate :) We are looking for committed and hands on individuals with experience in the hospitality service . if you feel up for the challenge, you are more than welcome in our company, pop to the restaurant for a chat and may be plan the next step... All candidates must have right to work in UK documentation Due to the high number of applicants, we are only able to respond to those who meet the experience required.

We’re on the lookout for a top-tier Assistant Manager to join the Northcote Saviour team. If you’ve got the graft, the chat, and the skills to keep the good vibes rolling, this is your chance to shine. What You’ll Do: • Back the General Manager in running the show like a boss. • Lead the team with energy and direction – no passengers here! • Keep the customers buzzing, making every experience one to remember. • Handle the ops: stock, bookings, and making sure the place looking its best. • Be the glue between front and back of house, keeping everything smooth and seamless. What We’re Looking For: • You’re a people person – staff and customers love you. • Solid experience in hospitality or management. • Quick thinker, good under pressure, and always ahead of the game. • Keen eye for detail – nothing escapes you. • Passion for service and keeping the atmosphere 10/10. What You’ll Get: • Competitive pay and perks to match. • Supportive team who have your back. • Room to grow – we want you to smash it here and beyond. • A buzzing work environment where no two days are the same.

We’re CAOTIC JEWELRY. A jewelry brand based in East London founded in 2019. We are experts ear stackers and more. We offer high quality jewellery pieces for everyone, using the best quality materials at a highly competitive price point for the market we operate in. Our jewellery is available worldwide online and in our pop-up locations. We are looking for a reliable, hard-working individual to run one of our stall for a few weekends a month (see shifts timetable below). • The job consists of - Setting up & close our market stall. Displaying the jewellery items following company standards. Taking card payments via Sumup. Wear CAOTIC's jewellery during your work hours. Advise and assist the customers (customer interaction and communication are crucial and key as it is what makes the job fun). Clear away and pack up at the end of the day (only Sundays) before returning the stall to storage. • You’ll have an engaging personality, be organised, with a positive sales attitude and want to help our regular and non-regular customers at all the time, a confident communicator who enjoys talking to customers. You'll need to be - Comfortable lifting, carrying and bending in order to setup the stall. YOU MUST be reliable and good with timekeeping (this is 100% crucial). • In addition, a total of 18h training will be given prior the expected introduction date. - Saturday: 9.00am - 6pm - Sunday: 9.00am - 6pm About our Market Stall location, this vacancy would take place at our Backyard Market stall - which is a great place to work. Vibrant. Buzzy. Fun. Easily accessible from Liverpool St. Station (which is on the Central, Elisabeth, Metropolitan, Hammersmith and City and Circle line, plus the Overground and some National railway services) it’s also really close to Aldgate, Whitechapel and Bethnal Green area. So if you have what we are looking for, have a 24-hour smile, and are up for the challenge, then Apply NOW. What have you got to lose? Job Types: Part-time (also future full-time position if wanted) Part-time hours: 18/20 per weekend • Base Salary: £11.5 per hour + Bonus • Benefits: - 25% Discount on jewellery • Schedule: - 9/10 hour shift - Day shift - Weekend availability • Supplemental Bonus performance: When overcoming £500 in sales, 2.5% of the total will be given in addition - Would you describe yourself as reliable and punctual? - Please advise of any previous experience that's relevant to this job - Do you enjoy chatting with customers? Work Location: In person Expected start date: 02/11/2024

We’re Hiring at The Salad Kitchen! 🥗🎉 Want to be part of a growing team that’s all about fresh food, good vibes, and hard work? We’re looking for friendly, fast, and organised people to join us at The Salad Kitchen! Whether you're in Bank, Old Street, Farringdon, Mayfair, or Canary Wharf, we’ve got spots available. Here’s the deal: Part-Time position (up to 20 hours/week) Full-time position (up to 40 hours/week) Monday to Friday (yep, weekends off!) Salary - up to £13.15 per hour What you’ll be doing: - Serving up delicious food and drinks to our lovely customers - Keeping the kitchen clean and organised (you know, team effort stuff) - Helping out wherever needed (team players = happy kitchen!) - Making sure everything runs smoothly with a smile What we’re looking for: - Fast, friendly, and organised individuals who love working with a team - No experience? No worries! We’ll train you (but if you’ve got experience, even better!) - A positive attitude and a passion for making people’s day better - Creative input? Heck yes, we welcome it! Bring your ideas to the table. Why work with us? You get to work with a great group of hardworking people. We’re growing fast, so there’s room for you to grow with us! Weekends are yours to enjoy (because who doesn’t love time off?) If you think you’d be a great fit, send us your details. If you pass the phone interview, we’ll invite you in to meet the manager and chat more. Ready to join the fun? Apply now! 🌱

We are looking for enthusiastic people for our Covent Garden French restaurant. We believe in meeting people face to face, so come and see us to have a chat! French speakers preferred! Cheers

Hi everyone! We are looking for staff for our shop in Westminster, London (SW1P 2HP). We will be interviewing/carrying out trials this week from this week however the job itself will most likely start between 4th and 7th January 2025. We will work with you to find the right start date. If you apply, please state your availability for interviews and for being able to start in a chat/private message. We will be open from 7am - 4pm Monday-Friday. We are trialling 7.30am-2pm on Saturdays. This role will involve making good coffee including Greek coffees (ελληνικός, freddo and frappé) - knowledge of using espresso machines and latte art a must. You will also be expected to open and close the shop, bake pastries/ prepare food and present/serve it. You will be expected to manage the inventory and uphold the hygiene and cleanliness of the shop. Experience managing a shop is a must. Pay is competitive. Experience will be taken into consideration. You must have passion for Greece and its' products. We will expect you to learn how to pronounce the names in Greek as well as possible and be able to sell the products. We will help you with this but a good ability to sell products is absolutely necessary. You must have permission to work in the UK. Please send a message with your contact details, relevant experience, availability and the role(s) you are applying for. Thank you!

We are an award-winning street food business specialized in the production of crescentine: the one true Italian fried sandwiches. First time in UK🎉 Now it's time for us to expand our UK team. We are looking for new team member as friendly, positive, proactive as we are and willing to learn the art of making this one of a kind Italian delicacy while connecting with the crowd and managing the flow of customers. Human interaction is key at Indegno, so being friendly and attentive while taking orders and chatting with folks in line is a must. You will be responsible of preparing crescentines, cooking Italian recipes, slicing cold cuts, greeting customers and managing the cash register. It's a multi-faceted, dynamic position, you will definitely never get bored!

Chat history Open sidebar ChatGPT You said: Write a job offer for a dentist associate who would like to join our team in Acton dental clinic with experience and possibly with his or her own clients. Cha Are you a skilled and compassionate dentist looking to take the next step in your career? Acton Dental Clinic is seeking an experienced Associate Dentist to join our thriving practice in the heart of Acton. About Us: At Acton Dental Clinic, we pride ourselves on delivering exceptional dental care in a welcoming and professional environment. Our clinic is equipped with modern technology and supported by a highly dedicated and friendly team, committed to providing top-tier service to our growing patient base. What We’re Looking For: We are searching for an enthusiastic and qualified dentist with: A minimum of 2 years of clinical experience (UK or internationally). A proven track record of delivering excellent patient care. Strong interpersonal and communication skills. The ability to work independently and collaboratively as part of a team. An existing client base is highly desirable. Your Role: Provide a wide range of dental treatments to our patients. Build and maintain strong patient relationships, fostering trust and confidence. Contribute to the clinic’s reputation for excellence in dental care. Uphold our commitment to patient safety and satisfaction. What We Offer: A state-of-the-art, fully equipped practice. Flexible working hours to suit your schedule. Competitive remuneration with excellent earning potential. Supportive team environment with opportunities for professional development. Location: Acton Dental Clinic is conveniently located in a vibrant and accessible area, making it an ideal location for both patients and team members. If you are passionate about dentistry and are eager to grow your career in a supportive and dynamic environment, we would love to hear from you! How to Apply: Please send your CV and a cover letter or contact us for more information. We look forward to welcoming you to the Acton Dental Clinic team!

We are an award-winning street food business specialized in the production of crescentine: the one true Italian fried sandwiches. First time in UK 🎉 Now it’s time for us to expand our UK team. We are looking for new team member as friendly, positive, proactive as we are and willing to learn the art of making this one of a kind Italian delicacy while connecting with the crowd and managing the flow of customers. Human interaction is key at Indegno, so being friendly and attentive while taking orders and chatting with folks in line is a must. You will be responsible of preparing crescentines, cooking Italian recipes, slicing cold cuts, greeting customers and managing the cash register. It's a multi-faceted, dynamic position, you will definitely never get bored!

GAZETTE BRASSERIE GROUP We are currently recruiting a Waiter/waitress for our South Kensington venue. If you are full of energy, passionate, enthusiastic, loves hospitality and interaction with people you are our candidate :) We are looking for committed and hands on individuals with experience in the hospitality service . if you feel up for the challenge, you are more than welcome in our company, pop to the restaurant for a chat and may be plan the next step... French speakers are a bonus. Need to be eligible to work in UK Thank you