We are searching for an exceptionally skilled and multilingual Property Manager who will seamlessly manage, optimize, and elevate our portfolio of properties across global platforms. You will be the bridge between our properties and our diverse clientele, ensuring an exceptional and personalise experience for guests from all corners of the world. You are not just a manager; you are a global hospitality ambassador with a passion for creating memorable experiences, an eye for detail, and the ability to handle multiple responsibilities in an ever-changing, fast-paced environment. With your proficiency in multiple languages, you’ll be able to effectively engage with international guests, providing unparalleled service and handling every aspect of the guest experience before, during, and after their stay. Key Responsibilities: Global Guest Experience Architect: Provide an impeccable experience for guests from around the world, offering prompt, personalise responses to inquiries in multiple languages. You’ll create bespoke experiences that cater to each guest’s unique cultural and personal preferences. End-to-End Property Operations: Oversee the entire life cycle of property management, from listing creation and optimization to guest communication, booking management, cleaning coordination, maintenance requests, and post-stay follow-ups. Performance Optimizer: Monitor key metrics across platforms (e.g., Airbnb, VRBO) and implement data-driven strategies to ensure maximum occupancy rates, competitive pricing, and stellar guest reviews. Implement market research and competitive analysis to keep properties at the forefront of the hospitality space. Multilingual Mastery: Utilize your fluency in multiple languages to engage with a diverse, international client base. From managing pre-booking inquiries in French, Spanish, or German, to handling post-stay feedback in Mandarin or Portuguese, your linguistic skills will allow you to connect deeply with guests worldwide. Seamless Platform Management: Own and optimise multiple listings across Airbnb, VRBO, and other short-term rental platforms. You’ll craft high-impact property descriptions, upload beautiful photos, and ensure the accuracy and attractiveness of each listing. Vendor & Partner Liaison: Manage relationships with local service providers, cleaners, maintenance personnel, and other vendors to ensure the smooth running of each property. Your negotiation skills will help maintain excellent service while maximizing profitability. Legal & Compliance Vigilance: Stay up-to-date with international and local short-term rental regulations. Ensure that all listings comply with legal requirements, tax laws, and platform policies. What We’re Looking For: Multilingual Expertise: Fluency in at least 3 languages (including English) is required. Knowledge of French, Spanish, Italian, German, Mandarin, or Arabic will give you a competitive edge in this global role. Hospitality Industry Experience: Proven experience managing short-term rental properties or working in hospitality (Airbnb, VRBO, hotels, etc.). You understand the nuances of the guest experience and can adapt quickly to changing needs. Tech-Savvy: Comfortable using property management software (e.g., Guesty, Lodgify, Hostfully) and optimizing listings across multiple platforms. Bonus if you're familiar with pricing algorithms and revenue management tools. Exceptional Communication Skills: A master of communication, able to engage with guests and vendors alike whether it’s through chat, email, or phone and in a variety of languages. You convey professionalism and warmth with every message. Detail-Oriented & Highly Organized: You excel at juggling multiple tasks, keeping things neat and efficient, and ensuring every aspect of property management runs without a hitch. Your calendar is your best friend, and you know how to prioritize effectively. Problem Solver & Innovator: You love challenges and thrive on finding creative solutions. Whether it’s addressing a guest concern or coming up with new ways to improve our listings, you are constantly looking for improvements and ways to innovate. What You’ll Get: Global Reach: Manage properties located in top destinations around the world, from Paris to Bali to New York. Competitive Compensation: A salary that reflects your expertise, along with performance-based bonuses that reward your success. Flexibility & Freedom: Work remotely from anywhere in the world, with flexible hours that respect your work-life balance. A Dynamic & Creative Environment: Be part of a cutting-edge, fun, and collaborative team that values fresh ideas and innovative approaches to property management. Career Growth: As we expand globally, so will your opportunities. You’ll have the chance to take on more responsibilities and grow with our company. Why This Role is Unique: This isn’t just another property management position. This is an opportunity to redefine what luxury hospitality means in the short-term rental space. You will be the face of our brand to the world, creating connections and fostering relationships with guests from diverse backgrounds.
We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)
Responsibilities Oversee daily office operations and ensure a productive work environment. Manage office supplies and inventory, ensuring all necessary materials are available. Supervise administrative staff and provide guidance to enhance team performance. Maintain accurate records and documentation, including employee files and office policies. Assist with human resources tasks such as onboarding new employees and managing personnel records. Communicate effectively with team members and external stakeholders, fostering a positive workplace culture. Utilise QuickBooks for financial record-keeping and assist in budget management. Handle incoming calls professionally, addressing inquiries or directing them to appropriate personnel. Implement organisational systems to improve efficiency within the office. Requirements Proven experience in an office management or administrative role. Strong organisational skills with attention to detail. Excellent communication skills, both verbal and written. Proficient in using QuickBooks and other office software applications. Experience in supervising teams and managing human resources functions is advantageous. Accurately multitasking in a pressured environment. Computer literate with sales and office based task handling experience is preferred. Managing employee schedules and potential conflicts Taking inventory of office supplies and order more if needed Helping establish and maintain office procedures Assisting senior management team when needed Dealing with staff recruitment Attending seminars and training Willing to adapt and work together in pursuit of our mission. Ability to multitask effectively while maintaining high standards of work quality. Ensure a prompt response to all inbound customer/Staff enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Confident communicator by phone and email. A proactive approach to problem-solving with strong decision-making capabilities. If you are an enthusiastic individual who thrives in a dynamic environment and possesses the necessary skills to excel as an Office Manager, we encourage you to apply for this exciting opportunity. Job Types: Full-time, Permanent Pay: £38,700.00 per year Schedule: Monday to Friday Work Location: In person Reference ID: EVCO 006 Expected start date: 02/06/2025
We are in search for a fun, career driven and experienced individual who has a passion for leadership. We are excited to announce that we are opening our North London restaurant and would like to hire a Restaurant Manager (Level 3 minimum) We are looking for a working Restaurant Manager to work alongside a serious and highly trained team. Full support from supervisors and Head Office team will be provided. Car and drivers licence preferred. What on offer for you: Scope to grow into a Head Office role and work alongside an amazing experienced support team to the entire Amigo' Burgers & Shakes National Brand Network. Previous people management experience is vital for this role. Minimum Level 2/3 required (If not then Level 3 then this must be completed in the first quarter of joining as mandatory). Clear verbal and written English communication skills with a proactive attitude showing a level of ownership. Full training delivered from our Store Operations Team. Benefits: Competitive pay Performance related bonus scheme Free Amigos Meal as per shift allowance Family discount scheme Annual holiday If you feel like this opportunity is right for you please apply! We look forward to hearing from and having a chat.
Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.