You will be part of the Application Technology Team, responsible for managing account lifecycle, access control, notifications, logging, multi-tenancy, and other SaaS features for enterprise-level B2 ...
Accurate and detailed logging of incidents, requests and problems. * Act as an escalation point for our 1st line support team, providing detailed investigation and analysis of incidents and requests
Monitoring/Logging in GCP - Must Have * Service Monitoring Tools: Stack Driver, Prometheus (Grafana), Data Dog, Dynatrace, Splunk -Must Have * Knowledge of Application Orchestration: GKE, Kubernetes ...
Answering, logging and fixing calls in call logging system escalating call to Supervisor and/or another department where appropriate, retaining ownership of calls to ensure they are resolved within ...
Maintain required recordkeeping, including logging issues into the help desk database, and anything else as directed. * Report unusual, alarming, or recurring problems to the appropriate team of ...
Handle telephone and email complaints, ensuring timely and accurate logging of all interactions * Maintain regular communication with consumers, providing updates on the progress of their cases * Log ...
Experience logging and prioritising tickets. · Proven ability to document, maintain and conduct regression test steps prior to the deployment of new code. Experience working with automated tests. · ...
Monitoring and Logging: Knowledge of monitoring and logging tools such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), or Splunk. Ability to set up and maintain monitoring and ...
Overall responsibilities and accountabilities include answering service calls, logging faults onto the database in a timely manner and communicating any problems to senior team members. This role ...
Supporting our applications in production, including setting up & maintaining logging, monitoring and alerting. * Lead and mentor team on best engineering and architectural patterns and practices
Monitoring and Logging : Set up and manage monitoring, logging, and alerting solutions using AWS CloudWatch, AWS X-Ray, and other third-party tools to ensure system health, performance, and security
... logging software IT Service Desk Analyst /1st Line Support Analyst
Your responsibilities will encompass logging new complaints, processing compensation claims, and responding to complaints and enquiries from elected members. Letter writing and meticulous attention ...
Logging expected visitors and new starters with building mgmt. ➢ Taking inbound calls and taking accurate messages ➢ Management of incoming/outgoing post and booking couriers ➢ Booking taxis ...
Logging any maintenance issues and follow up accordingly What we`re looking for in you * The student experience is at the forefront of everything we do, so you`ll be passionate about delivering top ...
Implement and maintain monitoring and logging solutions to identify and solve infrastructure issues before they affect services. * Configure and manage Kubernetes for orchestrating containerized ...
Logging and managing requests. * Monitoring systems, performing repairs, upgrades, installations and other routine tasks. * Being the first point of contact for customers both in person and remotely ...
Automation and Logging : Experience with automation and logging. * Development Tools : Familiarity with JetBrains IDE, Jira, Confluence, and Bitbucket. * SDLC Processes : Understanding of SDLC ...
Responsible for implementing and owning the HR system, logging and troubleshooting technical issues with the system provider and guiding and supporting employees and managers to access information ...
... logging all activity onto Excel · Identifying projects that represent a potential sale opportunity · Following up projects until ready to handover to a salesperson or estimator · Ability to build ...
Hours: 37.5 per week Responsibilities: • Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries • Receiving, logging and managing calls from ...
The Trade Counter Assistant/Van Driver will cover both the trade counter and warehouse serving customers, picking orders, putting stock away and logging goods in and goods out. The new starter will ...
Logging all completed jobs and providing recommendations where further repairs are required. * Utilising public transport, funded by the employer, to commute into work daily and attend clients' sites