QA Engineer / Product Operations Engineer (Remote)
hace 1 día
Cambridge
Job Title: QA Engineer / Product Operations Engineer Job Location : Remote Employment Type : Full Time About the Client: Our client is building a marketplace and AI platform for additive manufacturing. They help companies convert legacy, custom, and hard-to-source parts into 3D-printable parts, then match those parts with the right suppliers, materials, and manufacturing processes. They are looking for a strong CAD Engineer in India who can help create, modify, reverse-engineer, and prepare parts for 3D printing. • Test customer and supplier web applications across core workflows., • Validate user signup, login, part upload, file processing, printability analysis, supplier matching, RFQ creation, quote submission, and order flows., • Create and maintain QA checklists, test cases, and regression test plans., • Test across browsers, devices, file types, and edge cases., • Identify bugs, reproduce them clearly, and document expected vs. actual behavior., • Verify bug fixes before release., • Help maintain release quality as new features ship quickly., • Monitor production applications to make sure core workflows are online and functioning., • Watch for failed uploads, broken pages, API errors, background job failures, and unusual customer behavior., • Escalate critical issues quickly and help triage root causes., • Help maintain uptime and customer trust by catching issues before customers do., • Create simple internal dashboards or alerts for product health., • Review customer-uploaded files including CAD, PDFs, drawings, and part metadata., • Help assess whether parts appear suitable for 3D printing based on geometry, material, size, tolerance, and process constraints., • Flag common printability issues such as thin walls, unsupported features, overhangs, small holes, tolerance risks, warping risk, poor file quality, or missing information., • Work with engineering and domain experts to improve printability scoring and analysis workflows., • Help build internal printability review checklists and part‑classification processes., • Compare automated printability outputs against human judgment and identify gaps., • Analyze how customers are using the platform., • Identify where users get stuck, abandon workflows, upload bad files, or fail to complete RFQs., • Review support issues, customer feedback, uploaded part data, and usage patterns., • Translate product usage observations into clear bug reports or product improvement suggestions., • Help the team understand what customers are actually trying to do, not just what the software says they did., • Track key metrics such as:, • Use tools such as Google Analytics, PostHog, Mixpanel, Metabase, Supabase, SQL, or similar platforms., • Create weekly product quality and usage reports for the team., • Signups, • Active users, • Part uploads, • Upload success/failure rates, • File types uploaded, • Printability analysis completion rate, • RFQs sent, • Supplier quote response rate, • Customer drop-off points, • Investigate bugs in the frontend, backend, APIs, database, or integrations., • Make small code fixes independently where possible., • Work with engineers on larger issues and provide clear reproduction steps., • Help improve error handling, logging, validation, and user-facing messages., • Review code changes from a QA and product reliability perspective., • Contribute to internal tools, scripts, dashboards, or automation., • 2–5 years of experience in QA, technical support engineering, product operations, analytics, or software engineering., • Strong ability to test web applications and document bugs clearly., • Basic full‑stack development ability, ideally with TypeScript, JavaScript, React, Node.js, SQL, and REST APIs., • Ability to read code, debug issues, and make small fixes., • Experience with browser dev tools, logs, network requests, APIs, and databases., • Familiarity with analytics tools such as Google Analytics, PostHog, Mixpanel, Metabase, Looker Studio, Supabase, or SQL dashboards., • Strong attention to detail and ability to catch edge cases., • Comfortable working in a fast‑moving startup environment., • Strong written communication skills., • Ability to work independently and escape issues clearly. Prior 3D printing experience is not mandatory, but the candidate should be excited to learn additive manufacturing quickly. • Familiarity with CAD files such as STEP, STL, 3MF, IGES, DXF, DWG, and PDFs., • Basic understanding of 3D printing processes such as FDM, SLS, MJF, SLA, and metal additive manufacturing., • Ability to understand mechanical parts, drawings, dimensions, tolerances, and materials., • Experience with slicers, CAD viewers, mesh repair tools, or 3D printing workflows., • Interest in manufacturing, automotive, aerospace, industrial parts, or physical products., • Experience with Playwright, Cypress, Selenium, Jest, or automated testing., • Experience setting up monitoring, alerts, or error tracking using tools like Sentry, Datadog, LogRocket, New Relic, or similar., • Experience with cloud platforms such as AWS, Azure, Render, Vercel, or Supabase., • Experience with GitHub, pull requests, CI/CD, and deployment workflows., • Experience with CAD, 3D printing, mechanical engineering, or manufacturing software., • Experience building dashboards or writing SQL queries., • Experience in a startup where responsibilities were broad and fast-moving., • Test whether a customer can upload a STEP file, get a printability analysis, and send an RFQ to suppliers., • Identify why uploaded PDFs are failing to process and file a clear bug report with logs and reproduction steps., • Create a dashboard showing daily part uploads, failed uploads, and RFQs sent., • Review 20 uploaded parts and classify which ones look printable vs. risky., • Find where customers are dropping off during onboarding., • Fix a frontend validation bug that prevents suppliers from submitting quotes., • Add better error messages when a CAD file cannot be processed., • Create a weekly report showing product health and user behavior. #J-18808-Ljbffr