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Position: 2 Line Engineer Location: Abingdon Salary: £37k Benefits • 25+ Days Holiday and rising (plus bank holidays), • Flexible working (WFH incentives), • Bupa Cash Plan, • Electric Vehicle Scheme, • Cycle Scheme, • Discounted Gym Membership, • Paid Charity Day Primary Purpose: The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client's IT-related systems and making sure all issues are dealt with in a timely fashion. Key Responsibilities • Being the first point of contact for all incoming support calls, emails, and sessions - when necessary, • Being an escalation point for all escalations coming from apprentice, and Tier 1 engineers, • Ensuring all forms of support call are logged in the system and the client is kept updated, • Manage incidents and request tickets ensuring established SLAs are met, • Providing support to our clients, • Help the Tier 2 Manager with continued business improvements, • Provide support to the apprentice, and Tier 1 engineers, • Manage/Maintain all escalations from the apprentice, and Tier 1 engineers, • Communicate daily to clients with open tickets, • Managing the client's expectations with ongoing tickets, • Ensure all client related problems are logged correctly, • Inform the Tier 2 Manager of any tickets requiring escalations, • Working with client's 3rd party suppliers and vendors when appropriate, • Adhere to all company policies and procedures, • Ensuring that all role related KPI's are met, • Logging, managing, and resolving client IT issues, • Maintain and improve cloud infrastructure, • Composing Requests for Change, • Manage all client on/offboarding's, ensuring all tasks are complete, • Maintain all client documentation ensuring it is relevant, • Undertake any other reasonable duties as required to meet the needs of the business Person Specification: Minimum: • Excellent knowledge in Windows 11 installation and configuration, • Excellent knowledge with MacOS installation and configuration, • Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc..., • Exposure to Email filter technologies - Mimecast/Barracuda/Sophos Email Gateway, • Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025, • Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc..., • 2+ years' experience working with medium-large businesses, • Excellent knowledge of user & group management (on-premises/Entra), • Excellent knowledge of scripting and RPA automations, • Ability to learn on your feet, • Strong communication skills, • Excellent troubleshooting and problem resolution skills, • Excellent customer experience, • Positive attitude to work, • Strive to continuous improvement, • Able to work independently under pressure, • Minimum of 3 years' IT experience in a corporate or services environment, • Driving license and own transport, • Ability to obtain DBS certificate Desirable: • Sophos Central/XG Firewall Certifications (Engineer or Architect), • Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications, • Apple Certified Support Certifications, • Comptia A+, • Wireless management - Ubiquiti, Meraki, etc... Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Role: Cyber Security Assurance Specialist Salary/Rate: £45-55 per hr inside IR35 Location: Hybrid, near Oxford 3x per week Contract Duration: until December 2026 We are currently looking for a Cyber Security Assurance Specialist for our government client. This Cyber Security Assurance Specialist role is hybrid, based between working 3 days per week on site in Abingdon Oxfordshire and the remainder of the week working remotely. There is no further flexibility with the on-site requirement. The contract for this Cyber Security Assurance Specialist position is until December 2026, with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ("SC Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: • Demonstrable experience in designing and implementing secure infrastructure or cloud architectures., • Proven experience with risk assessment methodologies and maintaining enterprise risk registers., • Working knowledge of risk assessment methodologies (e.g. ISO 31000, FAIR, OWASP risk rating)., • Strong understanding of Gov Assure, CAF, ISO 27001, Cyber Essentials, and NIST frameworks., • Experience conducting or supporting security audits and implementing remediation plans., • Proficiency in assessing and securing platforms such as Entra ID (Azure AD), Microsoft 365 E5, Azure IaaS/PaaS, Windows/Linux/Unix., • Strong knowledge of security tooling such as SIEM, endpoint detection (EDR/XDR), and vulnerability management platforms., • Hands-on experience with policy development, access control models and logging standards., • Experience supporting assurance activities or government-mandated reviews (e.g. GovAssure, Secure by Design)., • Knowledge of Incident Management, Vulnerability Assessments, SIEM & SOC Systems., • Familiarity with ITSM workflows and change control procedures, • Experience designing or reviewing secure software supply chain and CI/CD security., • Ability to interpret CVEs, CVSS scores, and threat intelligence feeds., • Strong stakeholder engagement and communication skills with an ability to produce technical reports and articulate risk to non-specialists., • Conduct technical risk assessments on IT/OT/cloud systems, • Provide secure design guidance to digital projects (cloud/infra/app), • Maintain and update the security risk register quarterly, • Evaluate 2 critical technical changes for architectural risk (e.g., network reconfig, app onboarding), • Document evidence gathering and remediation planning for Secure-by-design,CAF and GovAssure, • Conduct internal technical assurance reviews aligned to GovAssure/CAF/ISO27001 domains, • Maintain traceability of security controls to frameworks (NIST, CE+, NCSC),, • Evaluate Suppliers against internal and external risk criteria for Assurance., • Contribute to the adoption of Zero Trust principles in platform design, • Provide secure-by-design input into infrastructure/cloud/app initiatives, • Define security control templates for new deployments (e.g., SaaS, Azure service, OT upgrade), • Deliver knowledge sessions to technical teams (secure config, threats, compliance), • Develop secure configuration guidance for platforms (e.g. Entra ID, Linux, M365), • Represent Cyber Security in architecture/design authorities, • Produce and maintain technical security reports for assurance cycles, • Support compliance audit evidence packs (GovAssure/CAF, CE+, ISO 27001), • Develop or update security standard documents (e.g. threat modelling, vulnerability mgmt), • Support cyber input for IT, research or OT programmes, • Work with IT teams to co-author and test secure configuration standards and playbooks, • Support security policy application in hybrid cloud, infra, and app settings Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. Security, Cyber, Infosec, Information Security, GRC, Assurance, Compliance, Risk, Vulnerability Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Azure Integration Developer (Contract) Outside IR35. Duration: 2.5 months/10 weeks Hybrid - 1 day per week in either Stourbridge or Banbury. Paying between £600-650 per day, depending on experience. We are supporting a client in the transport sector who require an Azure Integration Developer on a short-term contract to deliver a secure, Azure-hosted integration service supporting an onboard train seat reservation system. This role will focus on building a lightweight, serverless HTTPS API using Microsoft Azure, handling structured JSON data, secure configuration, and monitoring. The work will be delivered under internal technical guidance, with testing and operational coordination supported by the wider team. Key responsibilities include: • Building an HTTPS API using Azure Functions, • Developing data transformation logic in line with defined interface specifications, • Implementing storage for reservation data and configuration, • Adding logging, monitoring, and fault handling, • Creating a simple test harness or simulator, • Supporting testing, defect resolution, documentation, and handover Essential skills and experience: • Strong hands-on experience with Azure Functions and serverless APIs, • Solid understanding of REST, HTTPS, and JSON, • Experience building Azure-based integration services, • Experience with Azure Storage, secure configuration, and Application Insights, • Ability to work from interface documentation and produce clear technical documentation Desirable experience includes: • Azure Table Storage, • Power Automate or Logic Apps, • API test harnesses or simulators, • Secure external connectivity (IP restrictions, certificates) Outside IR35. Duration: 2.5 months/10 weeks Hybrid - 1 day per week in either Stourbridge or Banbury. Paying between £600-650 per day, depending on experience. Must be eligible to work in the UK.

Metric Bio are proud to continue supporting one of our longest-standing partners, a pioneering medical device company whose technology is directly saving lives. Their platform has already been used in over 7,000 life-critical transplant procedures worldwide. Backed by a global healthcare leader and spun out of a world-renowned UK university, this is a rare opportunity to build software that genuinely matters. They are looking for a Windows Software Engineer to join a close-knit engineering team in Oxford, contributing across the full SDLC with a focus on device hosted applications, product connectivity and robust cybersecurity in a regulated medical device environment. What you will be doing: • Designing and developing software for a Class II/III medical device in compliance with IEC 62304, ISO 14971, IEC 62366 and FDA regulations, • Owning requirements definition, design documentation and comprehensive traceability across all phases of design control, • Implementing multi-threading, asynchronous programming and deterministic behaviour in device environments, • Building and maintaining secure connectivity using TLS, certificate based authentication and messaging technologies such as Azure IoT Hub and MQTT, • Designing OTA update mechanisms including safe rollback, validation and compatibility strategies, • Contributing to hazard analysis, FMEA, code reviews, unit testing and integration testing, • Collaborating with Electronics, Systems, Data Science, QARA and Field Service teams across product engineering and new product development What we are looking for: • Expert level C# and modern .NET (versions 6, 7 or 8) in long lived production systems, along with PowerShell scripting, • Proven experience developing device hosted applications and services on Windows based platforms, • Strong knowledge of Windows security hardening and cybersecurity best practices, • Experience with dependency injection, application lifecycle management and structured logging tools such as Serilog or NLog, • Familiarity with requirements management tools such as Codebeamer, Polarion or Jama, and task management via Jira, • A track record of delivering to IEC 62304 or an equivalent regulated framework, ideally in medical devices, • Degree in Computer Science or a relevant engineering discipline Apply if you want to use your technical skills to genuinely positively impact human lives!

Modem Stack Engineer | Next-Gen Wireless Comms | Start up | Oxford / Hybrid | £80,000pa - £90,000pa: A once in a lifetime opportunity has arisen for a Modem Stack Engineer to have a major impact in the development of next generation wireless communications. Our client is an early stage, fast paced, independently funded start up, with strong links to the University of Oxford. Led by a talented team with considerable sector experience and specialist subject knowledge, their mission is to enable safe and efficient communication systems which will ultimately protect our way of life. The Modem Stack Engineer will design, implement, and optimise advanced wireless communication software for secure and resilient communication systems. This role focuses on the development of Layer 2 and Layer 3 protocol stack components within modern wireless systems, such as cellular, Wi-Fi, and custom SDR-based networks. The successful candidate will work across embedded software, modem integration, and real-time communications environments to deliver high-performance and robust wireless solutions. Modem Stack Engineer essential experience: • degree in Computer Engineering, Electronic Engineering, Telecommunications, Computer Science, or equivalent industry experience;, • strong proficiency in embedded C/C++ software development for real-time or low-level systems;, • hands-on experience developing or integrating modem software for one or more wireless technologies, including cellular, WLAN, Bluetooth, or SDR-based systems;, • strong understanding of wireless communication protocols and modem stack architectures;, • experience implementing or debugging L2/L3 protocol stack functionality, including one or more of MAC, RLC, PDCP, RRC, QoS, mobility management, or session management;, • familiarity with RTOS, embedded Linux, multi-threaded systems, and low-level debugging tools;, • experience using protocol analysers, logging frameworks, profiling tools, and performance optimisation techniques;, • strong analytical and debugging skills, with the ability to diagnose issues across multiple layers of the modem stack;, • ability to collaborate effectively with PHY/DSP, FPGA, RF, systems, and software engineering teams;, • 5+ years of industry experience in modem, embedded wireless, or protocol-stack software development;, • deep expertise in one or more of:, • 4G LTE or 5G NR protocol stacks;, • Wi-Fi (802.11) protocol development;, • Bluetooth/BLE protocol implementation;, • modem architecture and system-level design;, • experience working with 3GPP, IEEE, STANAG, or other military/communications standards;, • familiarity with SDR frameworks and platforms such as srsRAN, OpenAirInterface, GNU Radio, or USRP-based systems;, • experience with modem validation, interoperability testing, field trials, or network integration activities;, • understanding of radio resource management, link adaptation, scheduling, handover, mobility management, and QoS mechanisms;, • familiarity with DSP concepts and interaction between PHY and higher protocol layers;, • experience optimising software for multi-core embedded systems, hardware accelerators, or low-power platforms;, • experience working in secure, mission-critical, or defence-related communications environments. If you’re a Modem Stack Engineer with an expertise in advanced wireless communication systems, and you’re looking for a career defining role which will shape the future of wireless communications, then MARS would like to hear from you. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven’t heard back in this time your application has been unsuccessful at this time MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).

We are seeking professional and customer‑focused Registered Building Inspectors Class 1, Class 2A, & Class 2A-D who will contribute positively to the delivery and reputation of the 3C building control service. The successful candidate will bring: • strong technical knowledge and sound professional judgement, • a practical and proportionate approach to enforcement and compliance, • a commitment to high standards of customer service, • the ability to work collaboratively within a shared service and political local authority environment Key Parts of the Role : • Regulatory Compliance and Professional Judgement, • Site Inspection, Enforcement and Public Protection, • Customer Service, Advice and Commercial Engagement Qualifications: • Degree in building control, building surveying or a related construction discipline, or equivalent relevant experience, • full corporate membership of RICS, CABE or CIOB is desirable, • A full UK driving licence is required and the ability to travel across the 3C area, • The role involves regular site inspections, including working at height, in confined spaces and in adverse weather conditions, • The post holder will be required to undertake dynamic risk assessments when carrying out inspections, • Participation in an out‑of‑hours emergency rota is required, • A variety of learning and development opportunities via a range of sources and methods, • Access to the highly valued ___ (LGPS), • Additional Voluntary Contribution (Shared AVC) Scheme, • Agile and Flexible working, • Annual leave purchasing scheme, • Annually negotiated pay and award progression, • Confidential advice and support via an Employee Assistance Programme, • Cycle to Work Scheme, • Family friendly policies, • Flexible Bank Holidays, • Free swimming at CCC swimming pools, • Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time), • Gym Membership salary sacrifice scheme, • Home & Electronics salary sacrifice scheme, • Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more, • Professional Membership Fees paid for, dependent on role, • Relocation Assistance may be payable in approved cases, • Staff reward and recognition framework- including annual staff awards ceremony, • Subsidy for public transport Working Pattern: 5 days Contract: Permanent Salary: Class 1 -£37,280 - £41,771 (Pay band 5) pro rata for part time Class 2A – £41,771 - £47,181 (Pay band 6) pro rata for part time Class 2A D - £47,181 - £52,413 (Pay band 7). pro rata for part time. Location: Cambridge City, Huntingdon and Cambourne More Information: You can click on the links here to find out more information about ___, ___, our ___, ___ or ___. If you would like an informal chat, please contact Fred Hedges on or email Application Process: To be considered for this role, please click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your ___ (ESS ) and access the ‘Useful Links’ (top right of the dashboard, under the person icon ) and click on ‘CCC Job Opportunities’. Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

Looking for a role where your legal expertise delivers real public impact and where your career can grow with it? We’re looking for Litigation Lawyers to join our collaborative team and play a key role at the centre of high-impact public sector work, providing legal advice that directly supports our communities. We have opportunities at both Lawyer and Senior Lawyer level , and we’re open to a range of experience. If you have strong litigation skills and are ready to develop your career in a supportive, forward-thinking team, we’d like to hear from you. You’ll provide clear, practical legal advice to officers and members across the partnership, and your work will include: • Advising on a wide range of litigation matters across the County Court, High Court and Tribunals, • Managing your own caseload, including preparing legal documentation and representing the councils at hearings, • Supporting key service areas including housing, licensing and regulatory matters As a qualified Solicitor, Barrister or CILEX Fellow with litigation experience, you’ll enjoy providing practical, solution-focused legal advice and working collaboratively across organisations. Whether you’re already operating at a senior level or looking to take the next step, we offer the opportunity to grow and make a real impact. Why join us? As well as being part of a highly respected shared legal service , working on varied and meaningful legal work across three councils ___: • Excellent learning and development opportunities, • Access to the ___ (LGPS) and Additional Voluntary Contribution (Shared AVC) Scheme, • Agile and Flexible working options, • Generous annual leave starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave, • Family friendly policies and Flexible Bank Holidays, • Confidential wellbeing support through our Employee Assistance Programme and Your Care wellbeing platform, • Staff reward and recognition framework, including an annual staff awards ceremony, • Professional Membership Fees paid for, dependent on role, • Salary sacrifice schemes including Cycle to Work, Gymn Membership and Home & Electronics, • Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more, • Free swimming at CCC swimming pools, • Subsidy for public transport, • Relocation Assistance may be payable in approved cases Contract: Permanent Salary: The range for salary is dependent on experience and sits either in our City Pay Band 6 £41,771 - £47,181 per annum or our City Pay Band 8 £52,413 - £56,782 per annum, pro rata for part time. Location: This is flexible with our office bases between Cambourne, Cambridge and Huntingdon as service need dictates but also you can balance this with working from home. More Information: You can click on the links here to find out more information about ___, ___, our ___, ___ or ___. If you would like an informal chat, please contact Application Process: To be considered for this role, please click ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your ___ (ESS ) and access the ‘Useful Links’ (top right of the dashboard, under the person icon ) and click on ‘CCC Job Opportunities’. Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

Previous helpdesk, customer service, or administrative experience preferred. Logging and updating jobs on the helpdesk system.

Service Advisor Location: Kidlington (Oxfordshire) Salary: £33,700 Basic | £40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Kidlington (Oxfordshire) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: * Welcoming customers and managing all service and repair enquiries * Understanding customer requirements and accurately logging vehicle concerns * Scheduling service appointments, vehicle drop-offs, and collections * Providing clear and transparent cost estimates and service recommendations * Keeping customers fully informed throughout the repair process * Liaising closely with technicians to monitor vehicle progress and ensure timely completion * Managing bookings via online systems, telephone, and face-to-face interactions * Building strong, long-term relationships to encourage repeat business About You * Minimum 2 years' recent experience as an Automotive Service Advisor * Strong understanding of the EVHC (Electronic Vehicle Health Check) process * Excellent communication and customer service skills * Highly organised with the ability to manage multiple tasks efficiently * Professional, approachable, and customer-focused * Stable work history (no more than 3 roles within the last 6 years preferred) * A team player with a positive and proactive attitude What We Offer * Competitive salary: £33,700 basic with £40,000 OTE * Industry-leading benefits package * Access to "Perks at Work" discount platform * Structured training and ongoing career development programmes * Clear progression opportunities within a premium brand network * A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information

We’re working with an established and growing organisation within the software and technology space, looking to bring in a Software Tester to support the continued development of their platforms and systems. Software Tester Salary: £40,000 - £50,000 + Benefits Location: Oxfordshire / Hybrid working - 2-3 days onsite This is a fantastic opportunity for someone who enjoys working in a collaborative environment, contributing to high-quality software delivery, and having a real impact on product performance. The Role As a Software Tester, you’ll play a key role in ensuring the quality and reliability of applications across the business. You’ll work closely with developers, product teams, and stakeholders to identify issues early and help deliver robust solutions. Key responsibilities include: • Designing, developing, and executing test plans and test cases, • Performing functional, regression, and exploratory testing, • Identifying, logging, and tracking defects through to resolution, • Collaborating with development teams to improve quality processes, • Contributing to continuous improvement of testing practices, • Supporting release cycles and ensuring smooth deployments Tech Environment You’ll be testing applications built with a modern, cloud-native stack, including: • Backend: .NET 8 / C#, • Frontend: React, TypeScript, • Cloud: Microsoft Azure (cloud-native architecture), • Architecture: Domain-Driven Design (DDD), clean architecture principles, • Data: SQL Server, Cosmos DB, • DevOps: CI/CD pipelines, Git-based workflows, • Additional exposure: Event-driven systems, microservices, and containerisation (Docker/Kubernetes) This gives you a great opportunity to work in a forward-thinking engineering environment and gain exposure to modern practices and tooling. What We’re Looking For • Around 5+ years’ experience in software testing or QA, • Strong understanding of testing methodologies and best practices, • Experience with manual testing (automation exposure is a bonus), • Familiarity with defect tracking tools and Agile environments, • ISTQB certification (preferred but not essential), • Strong attention to detail and problem-solving skills, • Good communication skills and a proactive mindset Nice to Have • Experience with automation tools (e.g. Selenium, Cypress), • Exposure to API or integration testing, • Experience working with cloud-based or SaaS platforms What’s on Offer • Salary in the region of £40,000 - £50,000, • Hybrid working model (Oxford-based office), • Supportive and collaborative team environment, • Opportunity to work on meaningful, real-world products, • Ongoing learning and development opportunities If you’re a Software Tester looking for a role where you can work with modern technology, contribute to meaningful products, and be part of a genuinely collaborative team - this could be a great fit. Interested? Apply now for a confidential chat

Position: 2nd Line Engineer Location: Abingdon Salary: £37k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car ParkingWork for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They were also ranked as the #1 Technology Company to Work For in the UK, reflecting culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client's IT-related systems and making sure all issues are dealt with in a timely fashion. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and Tier 1 engineers Ensuring all forms of support call are logged in the system and the client is kept updated Manage incidents and request tickets ensuring established SLAs are met Providing support to our clients Help the Tier 2 Manager with continued business improvements Provide support to the apprentice, and Tier 1 engineers Manage/Maintain all escalations from the apprentice, and Tier 1 engineers Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Tier 2 Manager of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Maintain and improve cloud infrastructure Composing Requests for Change Manage all client on/offboarding's, ensuring all tasks are complete Maintain all client documentation ensuring it is relevant Undertake any other reasonable duties as required to meet the needs of the business Person Specification: Minimum: Excellent knowledge in Windows 11 installation and configuration Excellent knowledge with MacOS installation and configuration Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc... Exposure to Email filter technologies - Mimecast/Barracuda/Sophos Email Gateway Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc... 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability to learn on your feet Strong communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport Ability to obtain DBS certificate Desirable: Sophos Central/XG Firewall Certifications (Engineer or Architect) Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications Apple Certified Support Certifications Comptia A+ Wireless management - Ubiquiti, Meraki, etc... Group policy/Intune policy management - deployment or managementINDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position

Modem Stack Engineer | Next-Gen Wireless Comms | Start up | Oxford / Hybrid | £80,000pa - £90,000pa: A once in a lifetime opportunity has arisen for a Modem Stack Engineer to have a major impact in the development of next generation wireless communications. Our client is an early stage, fast paced, independently funded start up, with strong links to the University of Oxford. Led by a talented team with considerable sector experience and specialist subject knowledge, their mission is to enable safe and efficient communication systems which will ultimately protect our way of life. The Modem Stack Engineer will design, implement, and optimise advanced wireless communication software for secure and resilient communication systems. This role focuses on the development of Layer 2 and Layer 3 protocol stack components within modern wireless systems, such as cellular, Wi-Fi, and custom SDR-based networks. The successful candidate will work across embedded software, modem integration, and real-time communications environments to deliver high-performance and robust wireless solutions. Modem Stack Engineer essential experience: degree in Computer Engineering, Electronic Engineering, Telecommunications, Computer Science, or equivalent industry experience; strong proficiency in embedded C/C++ software development for real-time or low-level systems; hands-on experience developing or integrating modem software for one or more wireless technologies, including cellular, WLAN, Bluetooth, or SDR-based systems; strong understanding of wireless communication protocols and modem stack architectures; experience implementing or debugging L2/L3 protocol stack functionality, including one or more of MAC, RLC, PDCP, RRC, QoS, mobility management, or session management; familiarity with RTOS, embedded Linux, multi-threaded systems, and low-level debugging tools; experience using protocol analysers, logging frameworks, profiling tools, and performance optimisation techniques; strong analytical and debugging skills, with the ability to diagnose issues across multiple layers of the modem stack; ability to collaborate effectively with PHY/DSP, FPGA, RF, systems, and software engineering teams; eligibility to work on projects related to the UK Defence and Security sector. Desirable 5+ years of industry experience in modem, embedded wireless, or protocol-stack software development; deep expertise in one or more of: 4G LTE or 5G NR protocol stacks; Wi-Fi (802.11) protocol development; Bluetooth/BLE protocol implementation; modem architecture and system-level design; experience working with 3GPP, IEEE, STANAG, or other military/communications standards; familiarity with SDR frameworks and platforms such as srsRAN, OpenAirInterface, GNU Radio, or USRP-based systems; experience with modem validation, interoperability testing, field trials, or network integration activities; understanding of radio resource management, link adaptation, scheduling, handover, mobility management, and QoS mechanisms; familiarity with DSP concepts and interaction between PHY and higher protocol layers; experience optimising software for multi-core embedded systems, hardware accelerators, or low-power platforms; experience working in secure, mission-critical, or defence-related communications environments. If you’re a Modem Stack Engineer with an expertise in advanced wireless communication systems, and you’re looking for a career defining role which will shape the future of wireless communications, then MARS would like to hear from you. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven’t heard back in this time your application has been unsuccessful at this time MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles)

Boden group are currently working in partnership with a leading Facility management provider who are looking to recruit a number of M&E /Building services engineers for a condition program of a commercial site in Oxford The successful individuals will be working as part of a team responsible for logging, tagging and creating condition reports for all mechanical and electrical assets within the Building. We will ideally be looking for candidates who are qualified within the building services sector either mechanically or electrically, ideally performing this type of work in the past. All data will be recorded on a PDA device. Day rate £(Apply online only) per day (LTD/CIS)

As a Senior Data Engineer within the Data Engineering team, you will play a key role in building, enhancing, and maintaining our enterprise data platform on Snowflake. You will develop and optimise scalable data pipelines and models that bring data from core business systems into Snowflake, enabling analytics, reporting, and data-driven insights across the organisation. You will translate the data platform strategy into high-quality technical solutions, ensuring our Snowflake environment is reliable, well-structured, and performant. You will champion engineering best practices and contribute to standards that improve the quality, consistency, and usability of data assets. Your work will ensure the business has access to trusted, timely, and well-modelled data to support decision-making, operational reporting, and the foundations for advanced analytics and future AI/ML capabilities. Key Accountabilities & Responsibilities Snowflake Data Engineering Delivery Design, build, and maintain high-quality data pipelines and models in Snowflake to support business analytics, BI, and operational reporting needs. Data Architecture Implementation Translate the defined data architecture and standards into implemented solutions—including ingestion, transformation, storage, and performance optimisation. Pipeline Development & Orchestration Develop robust ELT/ETL pipelines using dbt and workflow/orchestration tools (e.g., Argo Workflows), ensuring reliability, maintainability, and adherence to engineering best practices. Performance & Cost Optimisation Implement Snowflake warehouse configurations and query optimisation techniques to ensure efficient usage and predictable cost. Data Quality & Governance Execution Apply data quality checks, lineage tracking, and security standards across the data estate. Ensure compliance with data policies, InfoSec controls, and regulatory requirements as required. Tooling & Feature Adoption Leverage Snowflake capabilities (Tasks, Streams, Snowpark, Time Travel, Secure Data Sharing) to improve automation, reduce manual effort, and enhance data accessibility across the business. Collaboration & Support Work closely with analysts, data consumers, and business stakeholders to support data product delivery, troubleshoot data issues, and enable effective usage of Snowflake datasets. Enablement for Analytics & Data Science Implement dimensional models that provide clean, well-structured, reusable datasets for reporting, scenario modelling, and emerging ML/AI use cases. Monitoring, Reliability & Operations Implement and maintain monitoring, alerting, logging, and cost-management processes for Snowflake and data pipelines to ensure a stable and well-maintained platform. Continuous Improvement of Engineering Practices Contribute to shared engineering standards to simplify development and accelerate delivery across the team. Knowledge & Skills Proven experience in delivering cloud-based data engineering solutions, ideally with Snowflake. Strong hands-on proficiency with SQL, Python, and dbt for data transformations, modelling, and pipeline automation. Practical experience with Snowflake and RBAC management. Experience with data ingestion and replication tools such as Airbyte, Fivetran, Hevo, or similar. Working knowledge of cloud services (AWS preferred). Strong understanding of data modelling and data governance principles. Experience supporting BI/reporting tools (Power BI) and enabling them through well-designed Snowflake data models. Solid knowledge of CI/CD and version-controlled development practices in git. Desirable Enterprise System Familiarity Exposure to CRM (Salesforce), BSS/OSS (Netadmin), Call Centre, Telephony, or similar enterprise data sources. Data Migration Experience Participation in migrating data platforms (e.g., PostgreSQL or other cloud RDBMS) into a data warehouse like Snowflake with minimal disruption and strong data validation controls. Change & Adoption Support Experience supporting business teams during platform transitions (e.g., training, documentation, user onboarding, issue resolution). Best Practice Contribution Experience contributing to naming conventions, schema standards, environment management, testing frameworks, and security patterns for data platforms. Continuous Learning & Innovation Interest in staying up to date with the latest technologies, modern data stack tooling, and best practices to contribute to ongoing platform evolution. Infrastructure as Code Exposure to Terraform would be advantageous. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city

Customer Service Advisor / Customer Support Agent An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame, Oxfordshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Sunday. Rotating shifts between 8am and 6pm with rotational weekends (days in lieu provided) JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Customer Support Agent to join a supportive and inclusive customer service team within a fast-paced environment. As a Customer Service Advisor / Customer Support Agent you will act as the first point of contact for customers, handling enquiries via phone and digital channels while delivering excellent customer service and resolving technical issues remotely. In this role, the Customer Service Advisor / Customer Support Agent will work closely with engineering teams to develop technical knowledge, gain accreditation and build a strong understanding of equipment, processes and operational environments. ABOUT THE COMPANY The company is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, they provide multilingual support tailored to diverse markets and as a business the company celebrate diversity and foster an inclusive workplace where you can be your authentic self. They’re People People The company understands what makes people tick. They also know that talented people, expertly trained and happy at work, do brilliant work for their clients every day. APPLY TODAY Ready to make your next career move? Apply Today for our recruitment team to review. DUTIES Your duties as the Customer Service Advisor / Customer Support Agent include: • Customer Enquiry Handling: Managing inbound customer enquiries with professionalism, empathy and efficiency, • Technical Troubleshooting: Diagnosing and resolving technical faults remotely via phone and email, • Customer Service Delivery: Providing a high standard of customer care and exceeding service expectations, • Accreditation Participation: Completing product and technical accreditation programmes, • Engineering Collaboration: Working closely with engineers to enhance technical understanding and knowledge, • Training Engagement: Participating in internal and external training to develop skills and expertise, • Accurate Record Keeping: Logging customer interactions, actions and resolutions correctly, • Continuous Improvement: Staying up to date with industry developments, systems and best practices CANDIDATE REQUIREMENTS ESSENTIAL • Fluency in written and spoken English, • Previous experience in a customer service, customer support or contact centre role, • Strong communication skills across phone and digital channels, • A customer-focused approach with a passion for problem solving, • Good organisational skills and attention to detail, • Basic computer literacy including Microsoft Office, • Ability to work collaboratively as part of a team DESIRABLE • Experience in troubleshooting, • Previous bar or hospitality experience BENEFITS • Performance bonus of up to £1,000 per year, • Paid bank holidays plus one additional day in lieu, • Hybrid working model with office-based training, • Ongoing training and development opportunities, • Company pension scheme, • Wellbeing support and confidential counselling services, • LinkedIn Learning access and professional certifications, • Employee referral scheme HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14635 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Oxfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

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