Trabajos logging en NorwichCrear alertas

Position: Tenancy Specialist Triage OfficerLocation: UK - will be required to attend a UK office occasionally Contract Type: 6 monthsSalary: £17.82 – 20.67 PH depending on location About the Role We’re looking for a proactive and knowledgeable Tenancy Specialist Triage Officer to play a crucial role in the effective management of Anti-Social Behaviour (ASB) across our organisation. Acting as the first point of contact for all new ASB reports, you will triage cases, complete interviews, and ensure accurate categorisation and prioritisation based on risk. As a key gateway into our regional Tenancy Specialist Teams, you’ll provide expert advice, identify errors, gather vital information, and ensure customers receive a responsive and professional service. Your work will directly support safer communities and contribute to efficient, high-quality case management. Key Responsibilities • Provide expert advice to Contact Centre colleagues on correct ASB case logging and categorisation, ensuring thresholds, risk, and legislative obligations are met., • Review and triage ASB reports, identifying errors including potential data protection issues or miscategorisation., • Give immediate feedback to Contact Centre Agents where cases require amendment., • Contact complainants and stakeholders to gather missing information, enabling regional teams to start timely and proportionate investigations within SLAs., • Conduct telephone interviews with complainants, agreeing robust action plans within published service standards., • Support Neighbourhood Response Officers with general ASB queries and create new ASB cases when thresholds are met., • Complete dynamic risk assessments, safeguarding vulnerable customers and liaising with relevant internal and external agencies., • Identify high-risk domestic abuse cases, complete DASH assessments, and arrange personal security equipment for next-day delivery. Essential Criteria • Proven experience investigating ASB and achieving positive outcomes., • Strong understanding of ASB legislation and best practice., • Proficiency in CRM systems and case management principles., • Experience in a customer-focused environment, able to handle sensitive information professionally and calmly., • Excellent active listening skills with the ability to diffuse challenging situations., • Highly skilled in gathering and accurately recording detailed information from multiple sources., • Strong written and verbal communication skills, adaptable to different audiences., • Resilient, adaptable, and comfortable managing a busy and varied workload., • Excellent organisational and problem-solving abilities, using initiative and sound judgement. Please also request Andrea or Maxine on Linkedin

Role / Job Title: Infrastructure Designer Work Location: Norwich (3 Days) Duration of Assignment: 06 Months The Role AWS Cloud Infrastructure Designer is responsible for designing robust, scalable, secure, and cost efficient cloud architectures on Amazon Web Services. The role focuses on translating business requirements into cloud native infrastructure blueprints, ensuring alignment with best practices such as the AWS Well Architected Framework. Your Responsibilities Design end to end AWS cloud infrastructures including networking, compute, storage, security, and monitoring Create high level and low level architectural diagrams, infrastructure-as-code (IaC) templates, and design documents Evaluate and select AWS services that best fit functional and non functional requirements Build and optimize solutions using IaC tools such as Terraform, AWS CloudFormation, and CDK Ensure solutions adhere to reliability, performance, security, and cost optimization best practices Implement cost efficient designs leveraging autoscaling, serverless, spot instances, and managed services Work with solution architects, developers, security teams, and operations teams to ensure design feasibility Translate complex technical capabilities into clear concepts for non technical stakeholders Provide architectural guidance during project lifecycle-from conceptualization to production rollout Implement cloud security architecture covering IAM, VPC security, encryption, IAM roles, and compliance controls Ensure adherence to regulatory standards (ISO 27001, PCI DSS, GDPR, etc.) depending on industry needs Your Profile Essential Skills / Knowledge / Experience Experience in architecting and building solutions to support highly available and Data solutions, batch processes, services and API's Understanding of IAM policies and statements AWS based capacity management and performance logging and monitoring solutions AWS cost management Scripting skills (Python, Ruby, Powershell, BASH) Data Vault Experience of writing/using terraform or AWS CDK at scale Postgres SQL, Oracle MySQL/Aurora RDS, Redshift and other database/NoSQL Tech Desirable Skills / Knowledge / Experience AWS solution architect associate certification or equivalent preferred Awareness of Redshift, AWS Services Experience in Cloud based projects Snowflakec272c101-f45c-4783-b4a0-50ad222b87c0

Site Reliability Engineer (Security Cleared) Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. • Salary to £60k + Company Options Scheme Overview This company is a Workflow & AI Orchestration Specialist. They're on a mission to modernise how public sector organisations manage casework, derive insight from data and deliver citizen services. Theyre growing fast and looking for bright, dynamic people to help build their business. Role Theyre looking for a (Security Cleared) Site Reliability Engineer (SRE) to join their growing platform and delivery teams. Youll help design, build, and operate reliable, secure, and performant infrastructure that underpins critical public-sector services. Youll combine your background in DevOps, cloud engineering, and automation with a focus on reliability, observability, and scalability. Youll also work with event-driven technologies, identity and access management, and data platforms, ensuring our orchestration solutions are resilient, secure, and future-ready. This is an exciting opportunity for an engineer who thrives on solving complex infrastructure and automation challenges, automating everything, and shaping secure-by-design delivery environments. Key Responsibilities Design, deploy, and manage containerized workloads using Kubernetes and Red Hat OpenShift Provision and manage infrastructure using Terraform Build and operate scalable infrastructure in Amazon Web Services (AWS) Design, implement, and maintain robust CI/CD pipelines Improve system reliability, observability, performance, and security Implement monitoring, logging, and alerting solutions Troubleshoot production incidents and perform root cause analysis Collaborate with development teams to improve application resilience and deployment processes Required Skills & Experience Experience in Site Reliability Engineering, DevOps, or similar roles Strong hands-on experience with Kubernetes and container orchestration Experience working with Red Hat OpenShift in production environments Proficiency in infrastructure as code using Terraform Solid experience with Amazon Web Services (AWS) Experience designing and maintaining CI/CD pipelines NB: Please only apply if you already have UK Security Clearance (SC). xrnqpay Other Stuff NB: for non-UK Citizens; we cannot accept applications from anyone requiring sponsorship (now or in the future) for UK permanent employment you are utilising a work visa this must allow you to work in the UK unrestricted for at least the next 5 years. Profile 29 recruitment keywords: Site Reliability Engineer Site Reliability Engineering, DevOps Kubernetes container orchestration Red Hat OpenShift Terraform Amazon Web Services AWS CI/CD Bash Python monitoring observability cloud architecture London hybrid remote AI artificial intelligence security cleared security clearance SC

We are seeking a professional and customer‑focused Registered Building Inspector Class 2A-2D who will contribute positively to the delivery and reputation of the 3C building control service. The successful candidate will bring: • strong technical knowledge and sound professional judgement, • a practical and proportionate approach to enforcement and compliance, • a commitment to high standards of customer service, • the ability to work collaboratively within a shared service and political local authority environment Key Parts of the Role • Regulatory Compliance and Professional Judgement, • Site Inspection, Enforcement and Public Protection, • Customer Service, Advice and Commercial Engagement Qualifications: • Degree in building control, building surveying or a related construction discipline, or equivalent relevant experience, • full corporate membership of RICS, CABE or CIOB is desirable, • a full UK driving licence is required and the ability to travel across the 3C area, • The role involves regular site inspections, including working at height, in confined spaces and in adverse weather conditions, • The post holder will be required to undertake dynamic risk assessments when carrying out inspections, • Family friendly policies, • Agile and Flexible working, • Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)., • Annual leave purchasing scheme, • Access to the highly valued ___ (LGPS), • Additional Voluntary Contribution (Shared AVC) Scheme, • A variety of learning and development opportunities via a range of sources and methods, • Confidential advice and support via the ___, • Health and well-being programme, • Professional Membership Fees paid for, dependent on the role, • Subsidy for public transport, • Relocation Assistance may be payable in approved cases Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch. Working Pattern: Monday – Friday – You will also be on the Out of hours Dangerous Structures Call out. Contract: Permanent Salary: £47,181 - £52,413 per annum (City Pay Band 7), pro rata for part time. The successful candidate will also be in receipt of a Golden Hello package of £10K for 2 years. (For full details contact Claire Harwin) Location: This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly. More Information: You can click on the links here to find out more information about ___, ___, our ___ or ___ If you would like an informal chat, please contact Claire Harwin on Application Process: To be considered for this role, please scroll below click ‘Apply Online’ and complete an application. If you are an internal candidate you can apply by logging in to your ___ (ESS ) and access the ‘Useful Links’ (top right of the dashboard, under the person icon ) and click on ‘CCC Job Opportunities’.

At Cambridge City Council, we are there for our residents when they need us the most, including when they lose a loved one. That is why we require a sympathetic Bereavement Services Officer to work in our Bereavement Services. To work as part of a team in ensuring the delivery of exceptional bereavement services that meet the needs of our community while upholding the highest standards of professionalism and compassion. In this role you will: • Cremation – You’ll be fully trained and work towards an accredited qualification. You will be involved in the end-to-end cremation process and ashes management., • Chapel - Preparation of the chapel before each service and welcoming the families and Funeral Directors attending and directing them to their seats. Ensuring the correct music / visual tributes are played, orders of service are in place and offering support as required., • Administration - Answering the telephone with great customer service skills, helping families with queries / collection of ashes / planning a service to showing a family around the grounds to view memorial options., • Any previous bereavement / funeral industry experience would be beneficial however not essential as full industry training is provided., • Good Interpersonal skills and organised with excellent attention to detail., • You will need to be able bodied as manual handling will be part of this role., • A real team player with natural compassion and the desire to make a difference every day., • Comfortable communicator able to speak to people in a caring and understanding manner. ___: • A variety of learning and development opportunities via a range of sources and methods, • Access to the highly valued ___ (LGPS), • Additional Voluntary Contribution (Shared AVC) Scheme, • Agile and Flexible working, • Annual leave purchasing scheme, • Annually negotiated pay and award progression, • Confidential advice and support via an Employee Assistance Programme, • Cycle to Work Scheme, • Family friendly policies, • Flexible Bank Holidays, • Free swimming at CCC swimming pools, • Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time), • Gym Memership salary sacrifice scheme, • Home & Electronics salary sacrifice scheme, • Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkts, attractions and more, • Professional Membership Fees paid for, dependent on role, • Relocation Assistance may be payable in approved cases, • Staff reward and recognition framework- including annual staff awards ceremony, • Subsidy for public transport Working Pattern: Monday – Friday with Saturday work on a rota basis Contract: Permanent x 2 Salary: £31,586 - £35,235 per annum (City Pay Band 4), Location:Cambridge City Crematorium and Newmarket Road Cemetery More Information: You can click on the links here to find out more information about ___, ___, our ___, ___ or ___. If you would like an informal chat, please contact Karen Jeckell on or email Application Process: To be considered for this role, pleaseclick ‘Apply Online’ and submit an application. If you are an internal candidate you can apply by logging in to your ___ (ESS ) and access the ‘Useful Links’ (top right of the dashboard, under the person icon ) and click on ‘CCC Job Opportunities’.

Your responsibilities: Deliver cloud security engineering capability focused on securing AI, LLM, and cloud-native workloads, with AWS as the primary environment and Azure as a secondary platform. Implement secure cloud architectures and controls, ensuring AI/LLM workloads comply with organisational security standards and cloud security policies. Work with architects and AI engineering teams to define secure patterns for LLM deployments, AI agents, and model pipelines across cloud environments. Engineer and operationalise cloud-native security tooling, including IaC security, secrets management, container security, and monitoring solutions. Integrate security controls into CI/CD pipelines and modern development workflows, enabling secure and automated deployment of cloud and AI workloads. Participate in threat modelling, risk assessment, and security design reviews for AI applications, APIs, and cloud services. Support evaluation and onboarding of emerging AI security tools and cloud-native security capabilities, contributing to technology selection and capability uplift. Essential skills/knowledge/experience: Strong background in cloud security engineering, ideally with deep experience on AWS; Azure exposure is highly beneficial. Hands-on experience or working exposure in securing LLM/AI workloads, including model deployment, data flows, and runtime considerations. Proficiency with cloud-native security tooling (CSPM, CWPP, secrets management, logging/monitoring, container security). Experience securing IaC and CI/CD pipelines using tools such as Terraform, CloudFormation, GitHub Actions, GitLab, or similar. Knowledge of IAM design, network security controls, encryption, secrets management, and cloud identity principles. Understanding of modern cloud architectures (serverless, microservices, managed AI/ML services) and their associated security risks. Ability to collaborate effectively with AI engineers, developers, and cloud teams to ensure secure implementation of AI workloads. Desirable skills/knowledge/experience: Experience securing GenAI, Agentic AI, vector databases, model APIs, or data pipelines used by LLMs. Knowledge of responsible AI principles, model governance, or AI-specific threat modelling (e.g., adversarial ML, data poisoning, prompt injection). Background working in regulated industries such as Financial Services or Insurance. Strong stakeholder communication skills, including the ability to influence engineering teams and articulate cloud/AI security risks clearl JBRP1_UKTJ

Role / Job Title:Infrastructure DesignerWork Location:Norwich (3 Days)Duration of Assignment:06 MonthsThe RoleAWS Cloud Infrastructure Designer is responsible for designing robust, scalable, secure, and cost efficient cloud architectures on Amazon Web Services.The role focuses on translating business requirements into cloud native infrastructure blueprints, ensuring alignment with best practices such as the AWS Well Architected Framework.Your Responsibilities • Design end to end AWS cloud infrastructures including networking, compute, storage, security, and monitoring, • Create high level and low level architectural diagrams, infrastructure-as-code (IaC) templates, and design documents, • Evaluate and select AWS services that best fit functional and non functional requirements, • Build and optimize solutions using IaC tools such as Terraform, AWS CloudFormation, and CDK, • Ensure solutions adhere to reliability, performance, security, and cost optimization best practices, • Implement cost efficient designs leveraging autoscaling, serverless, spot instances, and managed services, • Work with solution architects, developers, security teams, and operations teams to ensure design feasibility, • Translate complex technical capabilities into clear concepts for non technical stakeholders, • Provide architectural guidance during project lifecycle-from conceptualization to production rollout, • Implement cloud security architecture covering IAM, VPC security, encryption, IAM roles, and compliance controls, • Ensure adherence to regulatory standards (ISO 27001, PCI DSS, GDPR, etc.) depending on industry needsYour ProfileEssential Skills / Knowledge / Experience, • Experience in architecting and building solutions to support highly available and Data solutions, batch processes, services and API's xrnqpay, • Understanding of IAM policies and statements, • AWS based capacity management and performance logging and monitoring solutions, • AWS cost management, • Scripting skills (Python, Ruby, Powershell, BASH), • Data Vault, • Experience of writing/using terraform or AWS CDK at scale, • Postgres SQL, Oracle MySQL/Aurora RDS, Redshift and other database/NoSQL TechDesirable Skills / Knowledge / Experience, • AWS solution architect associate certification or equivalent preferred, • Awareness of Redshift, AWS Services, • Experience in Cloud based projects, • Snowflake

A leading customer service company in United Kingdom is seeking a part-time Customer Service Advisor. Your responsibilities will include providing outstanding service in a dynamic environment, handling customer queries, and logging call details accurately.

Role/Job Title: Integration Architect Work Location: Norwich (2 to 3 days a week) Duration of Assignment: 6 Months The Role The Integration Architect is responsible for designing, governing, and delivering enterprise scale integration solutions across distributed systems. This role requires deep expertise in event driven architecture (EDA), real time streaming, and cloud native integration patterns using Kafka and AWS messaging/streaming services such as EventBridge, SQS, SNS, Kinesis. The Integration Architect partners with engineering, product, and cloud teams to create scalable, secure, and resilient integration landscapes. Your Responsibilities: Define enterprise integration architecture using event driven, microservices, and real time streaming patterns. Architect solutions using Kafka, AWS EventBridge, SQS/SNS, Kinesis Streams/Firehose, and Kafka Connect. Establish integration standards, best practices, reusable frameworks, and governance models. Design solutions that ensure high availability, scalability, observability, and security. Evaluate system integration options and recommend optimal patterns (Pub/Sub, CQRS, event sourcing, streaming analytics, request-response APIs, batch). Lead the end to end delivery of integration platforms and streaming pipelines. Define event schemas, streaming topologies, routing logic, partitions, consumer groups, and throughput targets. Guide development teams in building producers, consumers, connectors, and stream processing applications. Review designs/code to ensure alignment with architecture guidelines. Architect integration workloads using: AWS Kinesis Streams & Kinesis Firehose AWS EventBridge event bus SQS/SNS for messaging patterns Kafka clusters (Confluent, MSK, or open-source) Work closely with cloud engineering teams on infrastructure design, IaC (Terraform/CloudFormation), performance tuning, and cost optimization. Implement monitoring using CloudWatch, Grafana, Prometheus, or OpenTelemetry. Enforce integration security practices: Authentication/Authorization IAM policies Encryption at rest/in transit Data governance & lineage Ensure solutions meet RPO, RTO, resiliency, disaster recovery, and failover requirements. Establish observability using tracing, logging, alerting, and dashboards. Collaborate with product owners, domain architects, delivery managers, and business stakeholders. Translate business requirements into scalable integration architectures. Provide technical leadership across teams and mentor integration engineers. Your Profile Essential skills/knowledge/experience: Strong hands on experience with Kafka: Topics, partitions, consumer groups Kafka Streams, ksqlDB Schema Registry & Avro/JSON/Protobuf Kafka Connect connectors Deep expertise in AWS streaming & messaging: Amazon Kinesis Data Streams, Firehose EventBridge (rules, event buses, routing) SQS/SNS with dead letter queues AWS Lambda event-based integrations Experience designing event-driven and microservices architectures. Strong knowledge of: API integration patterns (REST, GraphQL) ETL/ELT and data pipelines Distributed system design High throughput and low-latency data streaming Good understanding of Java/Python/Node.js for integration logic. Familiarity with containerization & orchestration (Docker, Kubernetes). Working knowledge of CI/CD, DevOps, IaC. Architectural thinking with strong problem-solving abilities. Ability to lead teams, mentor developers, and influence decisions. Strong communication and stakeholder engagement skills. Experience working in Agile environments. TPBN1_UKTJ

Role / Job Title: AWS Cloud Infrastructure Designer Work Location: Norwich (3 Days) Duration of Assignment: 06 Months The Role AWS Cloud Infrastructure Designer is responsible for designing robust, scalable, secure, and cost efficient cloud architectures on Amazon Web Services. The role focuses on translating business requirements into cloud native infrastructure blueprints, ensuring alignment with best practices such as the AWS Well Architected Framework. Your Responsibilities Design end to end AWS cloud infrastructures including networking, compute, storage, security, and monitoring Create high level and low level architectural diagrams, infrastructure-as-code (IaC) templates, and design documents Evaluate and select AWS services that best fit functional and non functional requirements Build and optimize solutions using IaC tools such as Terraform, AWS CloudFormation, and CDK Ensure solutions adhere to reliability, performance, security, and cost optimization best practices Implement cost efficient designs leveraging autoscaling, serverless, spot instances, and managed services Work with solution architects, developers, security teams, and operations teams to ensure design feasibility Translate complex technical capabilities into clear concepts for non technical stakeholders Provide architectural guidance during project lifecycle-from conceptualization to production rollout Implement cloud security architecture covering IAM, VPC security, encryption, IAM roles, and compliance controls Ensure adherence to regulatory standards (ISO 27001, PCI DSS, GDPR, etc.) depending on industry needs Your Profile Essential Skills / Knowledge / Experience Experience in architecting and building solutions to support highly available and Data solutions, batch processes, services and API's Understanding of IAM policies and statements AWS based capacity management and performance logging and monitoring solutions AWS cost management Scripting skills (Python, Ruby, Powershell, BASH) Data Vault Experience of writing/using terraform or AWS CDK at scale Postgres SQL, Oracle MySQL/Aurora RDS, Redshift and other database/NoSQL Tech Desirable Skills / Knowledge / Experience AWS solution architect associate certification or equivalent preferred Awareness of Redshift, AWS Services Experience in Cloud based projects Snowflake TPBN1_UKTJ

Job Title: Senior Technical Lead Location: Norwich, Norfolk (3 Days a week) Job Type: Contract (Inside IR35) Duration: 6 Months The Role We are looking for a Senior Technical Lead who combines hands-on engineering excellence with strong leadership and stakeholder management. You will own the end-to-end technical delivery of data platforms and pipelines built in AWS-with a focus on AWS Glue, Managed Workflows for Apache Airflow (MWAA), and Python-and collaborate closely with Directors, Senior Architects, and Program Leadership to deliver business outcomes at scale. This is a player-coach role: you will design, build, review, and optimize complex data workflows while mentoring engineers and driving engineering best practices. Ideal for: Someone who has delivered multiple production programs in a modern AWS data engineering landscape, can communicate trade-offs clearly to senior stakeholders, and can lead teams through ambiguity to predictable, high-quality outcomes. Your Responsibilities: Lead the design and implementation of scalable, secure, and cost-efficient ETL/ELT pipelines using AWS Glue, Python (PySpark), and MWAA (Airflow). Define solution architectures, data models, orchestration patterns, and CI/CD for data workflows. Own the technical roadmap, decomposition, and delivery plan-including sizing, sprint planning, and risk mitigation. Drive performance optimization (e.g., partitioning strategies, Glue job tuning, job bookmarks, dynamic frames vs DataFrames, retry/backoff strategies in Airflow). Ensure robust observability (logging, metrics, tracing) and data quality (unit tests, Great Expectations/Deequ-style checks, validations). Act as the technical point of contact for Senior Architects, and Program Managers; translate business needs into technical designs and delivery milestones. Present architecture decisions, trade-offs, and TCO to senior stakeholders with clarity, data, and rationale. Manage vendor/partner coordination where relevant. Establish coding standards, code review practices, branching strategies, and secure-by-design principles. Implement DevSecOps for data: infrastructure-as-code (IaC), secrets management, environment promotion, and automated testing. Ensure compliance with data governance, security, and regulatory requirements (e.g., PII/PCI, encryption, auditability, lineage). Mentor and upskill engineers; foster a culture of learning, ownership, and continuous improvement. Your Profile Essential skills/knowledge/experience: 10+ years of total experience in software/data engineering, with 5+ years leading delivery of production solutions in an AWS data engineering environment. Advanced hands-on expertise with: Python (including PySpark & data engineering patterns) AWS Glue (Jobs, Crawlers, Glue Studio, Glue Catalog, PySpark, Job bookmarks) MWAA (Apache Airflow) (DAG design, scheduling, sensors, retries, XComs, task isolation, best practices) Strong across broader AWS services: S3, Lambda, Step Functions, IAM, CloudWatch, KMS, Secrets Manager, Athena, EMR (nice to have), Redshift (nice to have) Proven experience delivering multiple end-to-end programs (architecture build test deploy operate) with measurable outcomes (SLAs, cost targets, performance). Excellent stakeholder communication and executive presence; able to engage Directors, Senior Architects, and Program Leadership. Solid grounding in data modeling, data governance, security/compliance, and cost optimization on AWS. Experience with CI/CD (e.g., CodePipeline/GitHub Actions/Bitbucket Pipelines), IaC (CloudFormation/Terraform), and containerization (Docker). Architectural thinking: designs for scale, reliability, cost, and evolvability. Delivery excellence: breaks down complex work, sets milestones, manages risks, and delivers on time. Communication & influence: distills complexity for senior stakeholders; backs decisions with data. Hands-on leadership: sets the technical bar through reviews, pairing, and exemplars. Ownership & clarity: aligns teams on problem statements, success criteria, and measurable outcomes. Languages: Python (PySpark), SQL AWS: Glue, MWAA (Airflow), S3, IAM, KMS, CloudWatch, Lambda, Step Functions, Athena, Redshift (nice), EMR (nice) DevOps: Git, CI/CD (CodePipeline/GitHub Actions), Terraform/CloudFormation, Docker Data Quality/Observability: Great Expectations/Deequ (nice), OpenLineage (nice) Desirable skills/knowledge/experience: Domain experience in BFSI (risk, pricing, regulatory reporting, underwriting, fraud, payments, or actuarial data). Experience with event-driven and near-real-time pipelines (Kafka/Kinesis, streaming ETL). Knowledge of data quality frameworks (Great Expectations, Deequ) and data lineage/catalog (Atlas, Alation, Collibra). Exposure to Databricks or EMR for advanced Spark workloads. Certifications: AWS Solutions Architect / Data Analytics / DevOps Engineer. Prior experience leading multi-team programs with offshore/nearshore models. TPBN1_UKTJ

Only serious applicants apply Customer service, Retail, Dealing with customers experience Assessment date 27/03/2026 Start Date: April 2026 • Form part of a team of Call Handlers who will normally provide the first point of contact with telephone callers to the Trust, on a 24/7 basis, working rotating shifts. Where business continuity requires it, there may be a need to handle calls for one of the Trusts other two EOCs or to relocate to one of them on a temporary basis., • To respond to all incoming telephone calls to the EOC, giving emergency calls priority over non-emergency calls; placing lower priority callers on hold when required, to achieve this. (Where ACD (Automatic Call Distribution) is active, emergency calls may be answered automatically for the user), • Ensure the timely and accurate answering and recording of all requests for emergency resources (including doctors urgent requests and routine calls) using the Computer Aided Dispatch and appropriate clinical triage software., • Receive and record telephone calls from a range of personnel including hospital staff;, • other Health Service professionals and other Emergency Services., • Where rota’s or staffing levels require it, carry out duties within the “out of hours” control, either call handling or dispatching received calls., • This requirement like all duties is subject to the post holder having had appropriate training., • Provide advice to clients as directed by clinical triage protocols and procedures. This will involve following a set process when applying the clinical triage software. Complete the clinical triage process for each emergency call received, to the fullest extent possible, to allow all emergencies to be marked with an appropriate priority., • This is the means of ensuring that patients receive a response intended to reach them in a timely manner for their condition, whilst also indicating the right type of resource that should be allocated., • Utilise Computer Aided Dispatch, clinical triage software and Information Communication Technology (ICT), including; telephony, data, email, and fax, to achieve effective communication with clients and EOC/operational staff. Ensure ICT systems are used appropriately, and report systems failures to the Call Handler Team Leader/Duty EOC Officer. In the event of a systems failure all staff are required to initiate any appropriate steps in line with standard operating procedures, to support the EOC in maintaining business continuity. June 2010 V2.1 10., • To be familiar with a manual method of logging calls on the appropriate forms when electronic methods are unavailable or inappropriate., • To produce, maintain and collate appropriate control records, complying with administrative procedures in accordance with Trust policy., • To take charge of an incoming call; managing patients, relatives, and the general public in a calm professional manner and treating them with dignity and respect at all times, • Be able to (and be able to recognise the need to), modify and adapt methods of communication to account for the differing needs of patients and callers especially in stressful and difficult situations

A leading laboratory services provider in Bedford is seeking a Sample Reception Officer to support their laboratory team.This role involves receiving and processing samples, ensuring compliance with quality standards, among other responsibilities.Candidates should have an interest in science, excell

A key recruitment agency is seeking an experienced Logging Engineer (Geotechnical) for a major infrastructure contract in the South Coast. The ideal candidate will have strong geotechnical logging skills, expertise in chalk geology, and a background in coastal geology. Responsibilities include condu