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About the Role We are looking for a Product Compliance Officer with strong certification and product compliance experience to lead the technical governance of compliance across our Group. This is a critical role responsible for ensuring all products are fully tested, certified, and compliant with UK and international regulations before being released to market. You’ll act as the key technical link between the business, certification bodies, and internal teams, supporting both new product development and ongoing compliance excellence. Key Responsibilities • Own and manage all third-party product certifications and accreditations across the Group, ensuring they remain valid and up to date, • Lead the end-to-end certification process for new products, including:, • Factory Production Control (FPC), • Product testing and validation, • Safety FMEA, • Engagement and coordination with Notified Bodies, • Act as the internal expert on product compliance, certification, and regulatory standards, • Ensure adherence to UKCA / CE marking requirements and BS / EN / ISO standards, • Monitor changes in legislation and standards, completing impact assessments and advising stakeholders, • Develop and maintain a robust “Golden Thread” of compliance data, ensuring accurate Declarations of Performance (DoPs), • Conduct internal audits and supplier inspections to verify compliance against required standards, • Identify compliance risks and drive corrective actions to resolution Performance & Accountability • Deliver product certifications in line with development and launch timelines, • Maintain full compliance throughout the product lifecycle, ensuring certifications remain current, • Reduce non-conformances during external audits, • Provide clear, actionable insight on regulatory changes and their impact, • Safeguard the business against non-compliance, including regulatory breaches and certification risks About You Essential • Degree / HND / HNC in Engineering, Construction, or similar (or equivalent experience), • Strong hands-on experience in product compliance, certification, and regulatory frameworks, • Proven knowledge of:, • UKCA and CE marking, • Product testing and certification processes, • BS / EN / ISO standards, • UK Building Regulations (e.g. ADB, ADF, ADL, ADQ), • Experience working with Notified Bodies and certification organisations, • Excellent analytical skills with high attention to detail, • Confident communicator, able to translate complex compliance topics clearly, • Strong documentation and Microsoft Office skills Desirable • PRINCE2 or equivalent project management qualification, • Background in PVCu windows/doors, extrusion, or glazing systems, • Understanding of glass/sealed unit manufacturing, • Experience with ERP, PLM, or compliance data systems Why Join Us? • Competitive salary, • 31 days holiday (rising with service) + your birthday off, • Pension and income protection (up to 4x salary), • Comprehensive health & wellbeing support (EAP, occupational health, discounted gym access), • Generous product discounts, • Salary sacrifice schemes (pension, electric vehicles, cycle to work, additional leave), • Ongoing career development and learning opportunities Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website . Thank you for your understanding Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Manufacturing Finance Business Partner Manufacturing | Financial Control | Team Leadership | Balance Sheet | Process Improvement We are seeking an experienced Finance Business Partner- Manufacturing to lead the finance function within our manufacturing operations. This is a , leadership role responsible for financial control, team management, and driving robust processes to support operational perf... ZIPC1_UKTJ

Agricultural Property Solicitor, 3+ PQE, Norwich, £55,000 - £65,000 DOE – Join a nationally recognised agriculture & estates team advising on high-value rural property transactions and strategic land matters, offering excellent career progression and exposure to some of the UK's most significant rural clients. \n\n \n \nJOB TITLE: Agricultural Property Solicitor \nPQE: 3+ PQE \nLOCATION: Norwich \nSALARY: £Dependent on experience \n \nTHE ROLE: \nAn outstanding opportunity has arisen for an experienced Property Solicitor to join a leading agriculture & estates team in East Anglia. You will advise a diverse client base including farming businesses, landed estates, rural enterprises and specialist lenders on a broad range of rural property matters. Your caseload will include high-value farm sales and acquisitions, estate and portfolio management, agricultural tenancies, secured lending, strategic land transactions, renewable energy projects and natural capital matters. You will work closely with a wider national team recognised for its expertise within the agricultural sector and will be encouraged to develop strong client relationships and participate in networking and business development initiatives. \n \nTHE CANDIDATE: \nApplications are sought from Solicitors with a minimum of 3 years' PQE gained within property law. Previous experience of rural property or agricultural matters would be advantageous, although candidates with a strong commercial property background and an interest in the agricultural sector are encouraged to apply. You will possess excellent technical and drafting skills, strong commercial awareness and the ability to build and maintain client relationships. \n \nTHE FIRM: \nThis opportunity is with a highly regarded national law firm recognised for its expertise within the agricultural and rural sector. The team advises major landowners, farming businesses, estates and rural enterprises on complex and high-value matters across the UK. With a collaborative culture, strong sector connections and a genuine commitment to developing its lawyers, the firm offers excellent long-term career prospects for ambitious solicitors looking to specialise in this niche area. \n \nTHE PACKAGE: \nThe successful candidate will receive a competitive salary dependent upon experience, together with an attractive benefits package including private medical insurance, income protection, life assurance, pension contributions, a bonus scheme, 28 days' annual leave plus bank holidays, an electric vehicle scheme, international secondment opportunities, cycle to work scheme, and ongoing investment in professional development and career progression. \n\n \n \neNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide. \n \nAt eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.

IT Service Delivery Manager Exciting technology within SaaS business Norwich (1 day working in the office) We are seeking an experienced and technically credible IT Service Delivery Manager to lead the delivery of support and managed services for our clients. This role is responsible for end-to-end service performance, operational leadership, client satisfaction, and continual service improvement. You will act as the primary operational contact for assigned clients while leading and developing the Support team to deliver exceptional service outcomes. The successful candidate will combine strong people leadership skills with a solid technical understanding, enabling effective collaboration with engineering teams and the ability to translate technical delivery into meaningful client outcomes. Key Responsibilities Service Performance & Operations • Own day-to-day service performance across incident, problem, and change management, • Monitor SLA/XLA adherence and drive continuous service improvement, • Analyse service metrics to identify trends, risks, and improvement opportunities, • Ensure operational processes are clearly defined and consistently followed, • Oversee onboarding of new clients, services, and platforms, • Deliver accurate operational reporting to internal stakeholders Client & Stakeholder Management • Act as the primary Service Delivery lead for assigned client accounts, • Build strong, trusted relationships with client stakeholders, • Lead operational and business service review meetings, • Manage client expectations across service scope and delivery standards, • Identify opportunities to enhance client experience and support account growth Leadership & People Management • Provide direct line management for members of the Support team, • Set objectives aligned to KPIs, XLAs, and business goals, • Conduct regular one-to-ones, performance reviews, and development planning, • Support team growth through coaching, training, and succession planning Continual Improvement • Drive improvements based on client feedback, service data, and incident reviews, • Improve first-time fix rates and reduce repeat incidents, • Ensure operational documentation and runbooks remain current and audit-ready, • Explore opportunities to embed AI and automation to improve efficiency and innovation Risk, Governance & Escalation • Own operational risk identification and mitigation, • Lead major incident escalation management and service recovery activities, • Support compliance with governance, security, and regulatory requirements Collaboration & Internal Leadership • Work closely with Sales, Client Services, and Account Management teams, • Contribute operational insight into service design and process improvements, • Partner closely with senior engineers and technical leads to maintain alignment and credibility across teams Skills & Experience Essential • Proven experience in a Service Delivery, Service Operations, or Service Management leadership role, • Strong people management and team development experience, • Excellent client-facing communication and stakeholder management skills, • Strong technical understanding of IT service environments, • Experience working closely with engineering or technical delivery teams, • Good understanding of ITIL-aligned service management practices, • Ability to interpret service data and drive improvement initiatives, • Proactive, solutions-focused mindset with a commitment to operational excellence If you’re interested in applying or require more information, please contact Shaun Lohan at Atkinson Moss. If you have an up-to-date CV please include it with your email. Not the job for you? Please do reach out as we have multiple Technology Jobs available in Norfolk and Suffolk.

Digital Service Desk Team Leader (Contract) Location: Norwich or Chelmsford (site-based)Working Pattern: Full-time, 37.5 hours + on-call rotaContract: 3 month contract initially Pay: £20 - £22 per hour PAYE Overview Our client is looking for a Digital Service Desk Team Leader to oversee the delivery of a high-performing, customer-focused first-line IT support function. This is a hands-on leadership role, responsible for managing Service Desk Analysts and Senior Analysts, ensuring efficient ticket resolution, maintaining SLA performance, and driving continuous improvement across IT support services. You’ll act as the key escalation point for technical and service issues, while working closely with wider digital, infrastructure, and project teams to ensure seamless service delivery. Key Responsibilities Service Desk Operations • Oversee the end-to-end lifecycle of incidents and service requests, • Manage ticket queues, ensuring SLA/KPI performance is achieved, • Act as the primary escalation point for complex or high-priority issues, • Monitor ITSM dashboards, identifying risks and performance issues, • Coordinate resolution activities with infrastructure, applications, and SACM teams Team Leadership & Development • Line manage Service Desk Analysts and Senior Analysts, • Conduct performance reviews, appraisals, and development planning, • Manage team rotas and ensure adequate service coverage, • Provide coaching, mentoring, and ongoing support, • Deputise for senior management when required Technical Support & Incident Management • Provide hands-on support during high-demand periods and major incidents, • Ensure correct triage and escalation of tickets, • Support major incident and business continuity responses, • Maintain familiarity with core systems and end-user technologies Service Improvement & Governance • Identify trends and recurring issues, supporting problem management, • Lead or contribute to continuous service improvement initiatives, • Ensure compliance with ITIL best practices, security, and governance standards, • Maintain audit readiness through quality assurance and documentation Stakeholder Engagement & Collaboration • Work closely with internal IT teams, project teams, and suppliers, • Support smooth transition of services from project to BAU, • Ensure accurate capture of asset and configuration data, • Communicate effectively with stakeholders and manage customer expectations Knowledge & Process Management • Ensure knowledge base articles are up to date and relevant, • Promote best practice and knowledge sharing across the team, • Oversee specialist areas within the Service Desk (e.g. end-user tech, access, systems) Requirements • Proven experience in Service Desk leadership or senior support role, • Strong understanding of ITIL processes and service management frameworks, • Experience managing ticket queues, SLAs, and performance metrics, • Excellent people management, coaching, and leadership skills, • Ability to act as a senior escalation point for technical and service issues, • Experience working with ITSM tools and end-user support environments Additional Information • Site-based role with flexibility to support across locations if required, • Participation in an on-call rota, • Involvement in major incident management and business continuity support, • Opportunity to play a key role in service development and transformation initiatives

Finance Business Partner Location: Norwich Salary: Competitive Job Type: Full-time, Permanent We're supporting a well-established and fast-paced business in their search for an experienced Finance Business Partner, to support its operational finance function. This is a highly visible role, working closely with manufacturing leadership to provide meaningful financial insight, strengthen controls and support operational decision-making. You will play a key role in the production of management accounts, budgeting and forecasting, while helping drive reporting improvements and financial performance across the manufacturing operation. This opportunity would suit a commercially minded accountant who enjoys partnering with operational teams and working within a dynamic, evolving environment. Key Responsibilities • Managing the monthly manufacturing management accounts process, • Supporting budgeting and forecasting activities, • Maintaining strong balance sheet controls and reconciliations, • Partnering with operational stakeholders to support business performance, • Developing KPIs and financial reporting tools, • Supporting improvements in reporting, controls and finance processes, • Working closely with data and operational teams to enhance business insight, • Managing and supporting members of the finance team About You • ACA / ACCA / CIMA qualified or qualified by experience (QBE), • Strong management accounting and business partnering experience, • Excellent communication and stakeholder management skills, • Strong Excel and reporting skills, • Commercially aware with a proactive mindset, • Organised, analytical and detail-focused, • Experience within manufacturing or operational environments advantageous If you're interested in this Finance Business Partner role, send your CV to or get in touch with James for a confidential discussion on .

Finance Manager Location: Norwich Salary: Up to £55,000 (DOE) Job Type: Full-time, Permanent We're supporting a fast-growing and commercially driven business, seeking an experienced Finance Manager to join its Norwich-based finance team. This is an exciting opportunity to play a central role within a scaling organisation, supporting both day-to-day finance operations and wider business growth. You'll be reporting directly to senior leadership and will take ownership of operational finance, management reporting, cashflow oversight and process improvement, while helping develop systems and controls to support a growing business environment. This is a broad, hands-on role suited to someone who enjoys variety, thrives in a fast-paced setting and wants to make a genuine impact. Key Responsibilities • Managing month-end close and production of management accounts, • Maintaining balance sheet reconciliations and financial controls, • Overseeing purchase ledger, supplier payments and expense processes, • Managing payroll and pension processes, • Supporting budgeting, forecasting and cashflow management, • Producing insightful reporting and KPI analysis for leadership teams, • Supporting finance systems improvements and process automation, • Assisting with VAT, audit and wider compliance activities, • Supporting and mentoring junior finance team members About You • ACA / ACCA / CIMA qualified, • Strong experience within management accounting or operational finance, • Good understanding of payroll, VAT and cashflow management, • Commercially aware with strong analytical skills, • Comfortable working in a fast-paced, evolving business, • Strong Excel and finance systems knowledge If you're interested in this Finance Manager opportunity, send your CV to or get in touch with James for a confidential discussion on .

System Accountant Location: Norwich Salary: £Competitive A growing and highly technology-driven business is looking to appoint a System Accountant to support a key finance systems project and play an important role in the continued development of the finance function. This is a fast-paced, high-volume environment where systems, efficiency and process improvement are central to the way the business operates. The role offers the opportunity to work on a significant finance systems project while gaining broad exposure across both finance and operational processes. The successful candidate will initially focus on supporting the completion of an existing finance system implementation project before becoming involved in the ongoing development, optimisation and enhancement of the system over time. Working closely with senior management and the wider finance team, you will help ensure systems and reporting processes are robust, scalable and capable of supporting continued business growth. Key responsibilities will include: • Supporting the implementation and ongoing development of the finance system, • Mapping out system requirements from both a design and testing perspective, • Managing project timelines, milestones and delivery deadlines, • Importing, validating and reconciling financial data, • Supporting process improvement and reporting enhancements, • Working with finance and operational teams to improve efficiencies, • Identifying opportunities for automation and continuous improvement across finance operations The successful candidate will ideally be fully qualified ACCA or CIMA, although applicants with strong relevant experience and a proven track record in a similar systems-focused finance role will also be considered. Previous Microsoft Navision experience would be advantageous but not essential. You will also demonstrate: • Strong analytical and problem-solving skills, • Excellent attention to detail, • Advanced Excel capability including lookups, pivot tables and data analysis, • The ability to manage priorities and meet deadlines within a busy environment, • Strong communication skills and the ability to work across multiple departments This is an excellent opportunity for someone looking to take ownership of projects, contribute to ongoing systems development and join a business that continues to invest heavily in technology and operational improvement.

Atkinson Moss is delighted to supporting a city centre based business who boast high growth figures, a supportive finance lead as they search for a Finance Manager to join their team. This balanced role will give someone scope to develop key technical skills whilst supporting a number of leading stakeholders on a commercial and operational level. Key duties include: • Management of all aspects of financial reporting & controls, • Preparation of budget, financial forecasting, and cashflow management and subsequent reviews, • Preparing and publishing all monthly/periodic financial reports & explain variances, • Financial report with business KPI’s, • Overseeing the audit process and liaising with external personnel where required, • Support the business with the financial strategy and decision-making process, • Supporting a small finance team The ideal candidate will be a Qualified Accountant with strong technical skills and the ability to partner with commercial and operational stakeholders in a fast paced, growing business environment. This role would suit someone who enjoys understanding commercial levers and a fast growing environment. If you would like to know more, please contact Graham at Atkinson Moss.

My Financial Services client based in Norwich have an urgent requirement for x2 Desktop Support Engineer (2nd Line), to join the business on an initial 1 month contract with long term extensions anticipated. ROLE: - • Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions., • Master and troubleshoot advanced issues related to operating systems, virtual desktop environments (VDI), complex application integrations, and specific line-of-business tools., • Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, or JAMF Pro for software deployment and patching., • Manage and enforce security and group policies within Active Directory, Azure AD, and Okta for identity and access management., • Oversee and standardize the configuration, deployment, and imaging process for all new hardware. REQUIRED SKILLS: - • Expert proficiency in troubleshooting and managing large fleets of Windows (10/11) and macOS endpoints., • Proven experience administering and leveraging a major endpoint management tool (SCCM, Intune, or JAMF)., • Deep understanding of enterprise networking protocols, VPNs, and advanced security configurations., • Expert knowledge of Microsoft 365/Office 365 administration and advanced troubleshooting. Please submit your most recent CV in application to this role.

Senior Commercial Insurance Account handler – Norwich – Hybrid available Base salary c50 DOE Negotiable, flex Benefits, On Site Parking Our Clients are seeking a dedicated Corporate Account Handler to provide high-level administrative and technical support to our clients Account Executives. In this role, you will be the engine room of our client service, ensuring new business, renewals, and daily enquiries are handled with precision and care. Key Responsibilities • Business Support: Assist Account Executives in securing new business quotations and arranging immediate cover., • Documentation & Accuracy: Review policy documentation for total accuracy before distribution to clients or liaising with insurers for corrections., • Lifecycle Management: Process mid-term adjustments, quarterly declarations, and manage the negotiation and invitation of renewals for your allocated portfolio., • Client Relations: Act as the first point of contact for daily enquiries, managing expectations and responding promptly to maintain high service standards., • Technical Liaison: Collaborate with Account Executives, Broking Technicians, and Directors to resolve complex technical queries., • Data Integrity: Ensure all client records accurately reflect live risks, including sums insured, perils, excesses, and exclusions., • Growth & Claims: Identify cross-sell and up-sell opportunities and coordinate with the Claims department regarding specific reports or queries., • Financial Admin: Generate invoices and credit notes for all transactions in strict accordance with the Broking Manual and action meeting minutes to keep systems updated. About You You are a proactive professional with a background in insurance and a passion for client service. You thrive in a deadline-driven environment and possess the organisational skills to manage a busy diary effectively. • Experience: Proven customer service expertise gained within an insurance setting., • Teamwork: A natural collaborator comfortable working alongside Executives and Claims Handlers., • Qualifications: CII qualifications are preferred; however, a desire to work toward your Cert CII is highly encouraged., • Technical Skills: Experience using Acturis is a significant advantage. Rewards & Benefits We pride ourselves on a supportive culture and a comprehensive benefits package designed to support your life inside and outside of work: • Generous Leave: 27 days annual leave (including your birthday Plus bank holidays., • Financial Security: 5% employer-matched pension and Group Life Assurance., • Growth: Full support for professional qualifications relevant to your career path., • Lifestyle: Access to a flexible benefits portal, a holiday purchase scheme (up to 5 days), and "Perks at Work" discounts for cinema, dining, and retail. Of you wish to apply for this position please complete the link and a consultant from Cameron James Professional recruitment will be in contact with you

Neighbourhood Officer • Temporary Contract (1 month initially but likely to be extended), • Salary: £36,255 per annum / £18.84 per hour plus holiday pay, • Location: Hybrid / Norwich City Centre, • Hours: 37 hours per week (Monday to Thursday – 9am – 5.30pm, Friday 9am – 5pm), • Hybrid: around 3 days at home and 2 days in office We are seeking a Neighbourhood Officer to join our team on a temporary basis to cover a period of sickness. This role is essential in delivering key housing services, including allocations and lettings, tenancy management, and managing anti-social behaviour within the community. Day-to-day of the role: • Responsible for the delivery of tenancy and estate management services, including the allocation and letting of empty homes and management of mutual exchanges., • Address anti-social behaviour in line with association policies and procedures, collaborating with community and statutory/non-statutory agencies., • Participate in County Court hearings for injunction and possession as required., • Work closely with the Tenancy Support Team to ensure tenancy sustainment and improve life opportunities for tenants., • Collaborate with the Income Recovery Team to maximise the association’s income and undertake visits to tenants in arrears as part of the income recovery process., • Provide tenants and prospective tenants with advice and assistance on basic welfare benefits to maximise household income., • Lead on resident consultations and work with various agencies to develop good neighbourhood relations., • Ensure compliance with Safeguarding of Adults & Children legislation, taking appropriate legal action against tenancies to safeguard other tenants and the public. Required Skills & Qualifications: • Experience in tenancy agreements, contract and housing legislation. Driving licence and access to a car • Understanding of the roles of landlord and tenant., • Knowledge of welfare benefits relevant to tenants in social housing., • Proven experience in customer service, both face-to-face and over the phone., • Experience in multi-agency/partnership working., • Desirable: CIH approved housing qualification or working towards one., • Must have a driving licence and use of own vehicle with business use on insurance policy. Mileage will be reimbursed., • Enhanced DBS required prior to commencing. Please apply online or contact Maxine or Andrea at Reed Norwich office

Management role with Global Exposure Your new companyYou will be joining a global, consumer-focused organisation operating across B2B and D2C channels, with a strong emphasis on customer experience, operational excellence and digital transformation. The business offers a collaborative, international environment with close alignment between Customer Service, Sales, Digital, Supply Chain and Finance teams. Your new roleAs Customer Service Manager (Order to Cash), you will lead end-to-end customer service operations, driving performance, engagement and continuous improvement. • Lead and own the full Order-to-Cash process across B2B and D2C, • Deliver service excellence through KPI management, escalation handling and quality control, • Lead, coach and develop team leaders and customer service agents., • Drive engagement, performance conversations and training across product, process and soft skills, • Monitor Customer Service and OTC KPIs, converting insight into action, • Manage customer debt and overdue balances in line with DSO targets, • Align UK processes with global standards and drive digitalisation via SAP and Salesforce, • Ensure accuracy of commercial master data and operational readiness for promotions, • Monitor and train AI customer service agents to enhance customer experience, • Collaborate cross-functionally to resolve incidents and improve service delivery, • Support telesales activity, commercial campaigns, new launches and business developmentHybrid working applies, with two office days per week in Snetterton (Tuesday/Wednesday), plus periodic travel to London and Barcelona. What you'll need to succeed • Proven Customer Service leadership experience in B2B and D2C environments, • Strong end-to-end Order-to-Cash knowledge, • Advanced experience using SAP and Salesforce, • Track record in digitalisation and continuous improvement, • Degree in Business Administration or similar, • Customer-centric, data-driven people leader with strong communication skills, • Comfortable operating in an omnichannel, digitally enabled environment, • Right to work in the UK, • Pet industry or FMCG experience beneficial but not essentialWhat you'll get in return, • A senior, influential leadership role with global exposure, • Hybrid working and international collaboration, • Opportunity to drive service excellence, digital transformation and people development, • A dynamic, fast-paced environment with scope for long-term career progressionWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4795975

R13 Recruitment are supporting a nationally recognised organisation in their search for a Systems Implementation Project Manager to join their Head Office function. This is an exciting opportunity for an experienced project professional to play a key role in delivering a major business transformation programme, leading the implementation of a new CRM platform and supporting operational change across a nationwide remit. This role will suit someone who enjoys combining project management, process improvement, stakeholder engagement and technology implementation within a commercially focused environment. Working closely with senior leadership and technology partners, you will be instrumental in shaping future ways of working and driving meaningful business change. Full-time, Monday to Friday, 8:30am – 5:00pm, based at the company's Norwich Head Office 4 days a week and Fridays from home. Salary is £45,000 - £55,000 depending on experience. Please note: this role will involve regular nationwide travel. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further. The Company This established organisation has built a strong reputation as one of the UK's leading providers within its sector. With ambitious plans for future growth, the business is investing heavily in systems, technology and operational excellence to enhance efficiency, improve customer experience and support wider business success. Benefits • Competitive salary package, • Opportunity to lead a high-profile business transformation project, • Nationwide exposure across wider business operations, • Supportive and collaborative leadership team, • Ongoing professional development opportunities, • Long-term career progression within a growing organisation, • 25 days holiday + bank holidays The Day to Day • Leading the implementation and rollout of a new CRM platform nationwide., • Working closely with senior stakeholders to define and develop new business processes and operational best practices., • Mapping customer journeys, user journeys and operational workflows to support system implementation and business improvement., • Managing technology partners and third-party suppliers throughout project delivery., • Developing and maintaining project plans, timelines and implementation roadmaps., • Collaborating with pilot sites to test, refine and optimise systems and processes ahead of wider rollout., • Gathering requirements, evaluating solutions and supporting the implementation of technology that drives operational efficiency., • Creating standard operating procedures, process documentation, user manuals and training materials., • Leading stakeholder engagement activities to secure buy-in and support successful change adoption., • Delivering workshops, meetings and training sessions with stakeholders., • Monitoring project performance, reporting progress and identifying risks and mitigation plans., • Tracking commercial and operational outcomes to demonstrate the effectiveness of implemented changes., • Researching industry best practice and identifying opportunities for continuous improvement., • Supporting stakeholders with operational changes and embedding new ways of working., • Preparing presentations, reports and communications for leadership teams and key stakeholders. You Will Have / Be • A minimum of 3 years' experience within a project management, business transformation or systems implementation role., • Demonstrable experience delivering organisation-wide change initiatives., • Proven experience managing CRM, ERP or business systems implementation projects., • Strong stakeholder management skills with experience engaging senior leaders, operational teams and external suppliers., • Excellent project planning and delivery capabilities., • Experience creating process maps, SOPs, training materials and operational documentation., • Commercially minded with the ability to balance strategic objectives and practical implementation., • Strong analytical and problem-solving skills., • Excellent written and verbal communication skills., • Highly organised with exceptional attention to detail., • Confident influencing and negotiating with stakeholders at all levels., • A proactive and adaptable approach with a continuous improvement mindset. How to Apply To hear more details about this fantastic opportunity, please submit your CV to Rebecca Headden – Business Director, for consideration. If you do not hear from us within 5 working days upon initial submission of your CV, please assume you have been unsuccessful on this occasion.

The John Innes Centre (JIC) is one of the world’s leading research institutes in plant and microbial science. At the centre of its long-term strategy sits the Next Generation Infrastructure (NGI) Programme, a major publicly and privately funded capital and transformation programme with the Sainsbury Laboratory (TSL) that will redefine how world-class science is delivered at the Norwich Research Park. NGI is an ambitious, multi-year £400m+ programme that brings together significant capital investment and complex organisational change. Its most substantial element is the development of a new laboratory and enabling infrastructure that will bring together researchers from JIC and TSL into a flexible, future-ready environment, purpose-built for collaboration, discovery and global scientific impact. Enabling projects are already underway and, with the main laboratory project set to be delivered over the next five years, the programme will create facilities that support advanced research, training, teaching and learning, while acting as a national and international hub for plant and microbial science. The NGI Benefits Manager will play a critical role in ensuring that the Programme delivers clear, measurable and sustained value. Acting as the single point of accountability for benefits management, the role will establish and embed a comprehensive, end-to-end framework that links investment decisions to realised outcomes. Working closely with the NGI Programme Director, Senior Business Change Manager and SRO, the postholder will ensure that benefits are clearly defined, prioritised, measured and actively managed across all workstreams. The postholder will also lead the development of outcomes-focused KPIs, oversee benefits reporting to internal and external stakeholders, and ensure that benefits are sustained beyond programme completion, meeting the expectations of government and funding bodies. The successful candidate will be an experienced benefits professional with a track record of leading benefits management within large-scale, complex transformational change programmes. You will bring expertise in establishing benefits frameworks, defining measurable outcomes and embedding benefits across programme delivery and organisational change, in line with investment requirements. Experience of benefits realisation for change programmes in scientific, academic, infrastructure or similarly complex environments will be advantageous, although not essential. This is a rare opportunity to play a key role in one of the most significant scientific infrastructure programmes in the UK, make a major impact in the region, and deliver a legacy that will underpin scientific excellence for decades to come. The role is offered on a flexible, hybrid work pattern approach. Further information about the NGI Programme, role and recruitment process can be viewed via the candidate brochure on the following link: Benefits Manager To arrange a confidential discussion, please contact our retained search advisors at MRG: Ben Duffill – ben.duffill@mrgglobal.com Nick Coppard - nick.coppard@mrgglobal.com Applications should consist of a CV and supporting statement and should be submitted via our website here. Should you have any questions regarding the application process, please contact Kelley Brown (Kelley.Brown@mrgglobal.com)

Part-time payroll job working 25 hours a week in central Norwich offering free car parking. Your new company Hays Accountancy & Finance are partnering with a Norwich manufacturing business who are looking for an experienced payroll clerk to work part-time hours of up to 25 hours (3-days a week). This is a standalone payroll job based in central Norwich and offering free parking. Your new role In this part-time Payroll Clerk job, you will take responsibility for the end-to-end payroll for up to 150 office and factory-based employees, which will include overtime and bonus paid on a monthly basis. Your key duties will include • Take full ownership of the end-to-end payroll process on a regular cycle Maintain and update all employee payroll records, including new starters, leavers, and contractual changes Process all payroll elements, including salaries, overtime, bonuses, sickness, holiday pay, and statutory payments Ensure payroll is processed accurately, on time, and in line with company policies Ensure full compliance with payroll legislation and HMRC requirements Take ownership of year-end payroll processes, including preparation and submission of P60s and P11Ds and P11D(b), including benefits-in-kind reporting Oversee pension administration, including auto-enrolment, contributions, and provider liaison Produce payroll reports, reconciliations, and analysis for HR, Finance and senior management Support month-end processes, including journals and headcount reporting What you'll need to succeed You will have end-to-end payroll experience with a strong knowledge of UK payroll legislation and statutory requirements as well as experience in the preparation of and submitting P60s and P11Ds. Ideally, you will have used Sage 50 Payroll and be confident with Excel (Pivot Tables and VLOOKUPs) as well as the ability to work independently and take full ownership of the payroll processes. What you'll get in return The company offers flexible working of 25 hours a week, but with the understanding that extra hours may be required at payroll year-end. They are paying circa £27,000 - £29,000 pro rata for part-time hours, free car parking, pension and paid holiday leave. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4783029

About Air Apps At Air Apps, we believe in thinking bigger and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018 and now with offices in both Lisbon and San Francisco we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management and change lives along the way. The Role As a Financial Analyst, you will join our finance team and support data-driven decision-making across the company. This is an excellent opportunity for an early-career finance professional who is eager to grow in a fast-paced, tech-driven environment. You will work closely with senior finance team members and cross-functional stakeholders. This role focuses on accounting records, help with financial reporting, bank transactions and continuous improvement of financial processes, providing strong exposure to the financial operations of a global product company. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Responsibilities Support the month-end closing activities and related reporting. Prepare recurring and ad-hoc financial reports to support decision-making. Performing accounting records, bank transactions and support tax compliance activities. Collaborate with teams such as Product, Marketing and Operations to gather data and align financial insights with business goals. Support the review and reconciliation of expense reports, bank statements, AR balances and AP balances. Support cash flow monitoring and cost analysis efforts. Contribute to the continuous improvement and automation of financial processes and tools, including ERP and expense management systems. Ensure accuracy and consistency of financial data through careful review and reconciliation activities. Requirements Approximately 1 year of experience in finance, financial analysis, accounting, or a related area. Degree in Finance, Management, Economics, Accounting, or a related field. Strong analytical skills with attention to detail and a structured approach to problem-solving. Comfort working with Excel or Google Sheets; experience with financial systems or ERPs (such as Netsuite, Payhawk, Ramp, or similar tools) is a plus. Basic understanding of financial statements (P&L, balance sheet, cash flow). Ability to communicate financial information clearly to both financial and non-financial stakeholders. Proactive mindset with a willingness to learn and grow in a dynamic environment. Fluent in English, both written and verbal. Why Join Air Apps? (Portugal Benefits) Apple hardware ecosystem for work. Flexible Paid Time Off (PTO) to support work-life balance. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. Diversity & Inclusion At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. Application Disclaimer At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Group Financial Controller | Preston | up to £95k Talentedge is supporting a PE backed business in the Preston area that is looking to add a Group Financial Controller to their team to help achieve their ambitious goals and year on year growth. About the Role We are looking for a detail-oriented and highly organised Financial Controller. Reporting to the Chief Financial Officer, you will ensure robust financial control and will manage the development, implementation and documentation of internal financial control policies and procedures. The role will contribute to ensuring financial systems are effective and fit for purpose. The role will have core responsibility for management accounts, financial accounts payroll and accounts payable accounts payable. The role holder will instil core controls and ensure the delivery of insightful monthly reporting to the Board and annual financial accounts. We are looking for someone who can: • Be an effective business partner to members of the Senior Leadership Team, supporting Heads of Department and Regional Operations Teams in order to contribute to strategic alignment., • Prepare meaningful, accurate and insightful monthly finance pack and commentary to assist with decision support, delivering actionable commercial points to ensure we stay to plan., • Balance Sheet accountability, ensuring the balance sheet is accurate, understood and aligned with accounting policy and standards., • Overseeing the audit and tax process, managing the team and liaising with external personnel where required., • Seek opportunities to automate process through adoption of technology improvements and automation., • Challenge and improve existing controls and processes in the finance team and wider business, taking full ownership for finance systems and the internal control environment., • Project Management of key initiatives and system developments in the finance team (from evaluation, through to testing and implementation to live use). Experience & skills required: • CIMA/ACA/ACCA qualified or equivalent, • Experience managing and mentoring direct reports, including Management Accounts, • Demonstrated success in managing financial operations and driving process improvements, • Strong communication skills, with the ability to collaborate effectively across different teams and stakeholders, • Proficient in financial management software and ERP systems, • A proactive and problem-solving mindset, with a keen eye for detail and accuracy, • A background in audit Package & benefits: • Work from home up 2 days a week (after 3 month probation), • 33 days holiday including bank holidays, • Flexible working hours Mon-Fri (8-4, 8.30-4.30, 9-5), • Annual bonus scheme up to 6%, • Buy and sell annual leave scheme, • MediCash- health cash plan, • Refer a friend scheme, • Company pension, • Company sick pay scheme, • Life assurance scheme, • Bluelight Card- 100’s of discount and cashback options, • Performance review with a training and development plan, • Employee discounts portal, • Gym membership discounts, • Free parking onsite, • Tech scheme Apply now or contact Danielle Holly at Talentedge for more information.

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌔 About the Opportunity In this exciting new role, you will take full ownership of MoonPay's MoonBase in Shoreditch, London. You'll have the unique opportunity to curate a space for the London team, a home away from home, where the snacks are aplenty and the vibes are on point. We’re looking for someone passionate about delivering an exceptional experience - someone who thrives on getting things done. While the primary focus will be shaping a great office experience, driving utilization, and fostering social engagement, the broader remit of this role will also include facilities management, and event planning. 🚀 What you will do · Oversee facilities and office management for our MoonBase in London· Address maintenance and repair needs via the facilities ticketing system· Act as the primary liaison with onsite teams (building management, housekeeping etc) and vendors· Ensure communal areas (kitchens, meeting rooms etc) are consistently stocked with supplies· Administration of global access controls for MoonBases, including events and lunch allowances· Vendor and contract management· Collaborate with the Facilities and IT/TSS teams to support global MoonBase locations, including accessibility, office moves, renewals, setups, and closures· Plan and execute in-person and virtual events for MoonPay globally· Play an active role in the global Health & Safety program, ensuring compliance with legislative requirements, addressing gaps and implementing resolutions· Planning and coordinating off-sites, team meetings, and other meetings as required· Other ad hoc projects, tasks, research and requests as needed 💻 What you will be working with/on You will oversee the seamless operation of our London MoonBase in Shoreditch while supporting global locations. Your responsibilities include daily office operations, maintenance, and space optimization. Leveraging your expertise in London’s top venues, you’ll coordinate in-person and virtual events, including team offsites. As the primary point of contact for all things London, you’ll collaborate with teams on vendor management, new location planning, office closures, and lead the UK health and safety program. 🧑‍🚀 About You · You have experience in office and/or facilities management, supporting both onsite and remote locations· You have strong knowledge of OSHA regulations and health & safety requirements across the UK.· You have a background in events coordination · You have a high sense of urgency with an innate drive to respond and take action quickly· You have exceptional organizational and time management skills, with strong attention to detail and a proven ability to take ownership of multiple projects.· You have excellent written and verbal communication skill· You have the ability to exercise strong business judgment, meet deadlines, and balance multiple requests. Excellent problem solving skills, with an ability to recognize opportunities and develop ways of addressing them· You have strong interpersonal skills and ability to quickly build rapport with internal and external partners· Ability to travel as needed· Knowledge of the crypto space and blockchain technologiesWe’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the _ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of _ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law. Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future. At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! As an Engineering Manager in Driving Intelligence, your role is on the critical path to the success of the company. You are responsible for guiding the development of our autonomous vehicle capabilities with production-level quality. This includes training, tuning and debugging production models, informing decisions on how to collect and synthesize training data. We're looking for leaders who can foster innovation, drive strategic initiatives, and steer teams towards achieving breakthroughs in driving intelligence. Join us to shape the future of mobility and AI. Key responsibilities: • Grow an already strong team of engineers and model developers., • Ensure team members are having a strong impact and are set up for success., • Ensure projects are resourced in a way that balances the needs of the business with the needs of the individuals., • Bring technical expertise and experience to help accelerate our progress and decision making., • Establish solid engineering practices in developing ML models to production-level quality, • Challenge the status quo (both technical and organisational/process)., • Prioritise effectively and keep processes lean and effective., • Partner with leadership to maintain a culture of collaboration, impact, innovation, and health., • Grow the team as a hiring manager, to bring in complementary, diverse skill sets and backgrounds. Anticipate the needs of the business 6-24 months out, identify areas where additional resources are needed or we need to grow new domain expertise, and pitch this to leadership for investment., • Contribute to day-to-day running of the Software team’s operations and larger collaborative efforts., • Assess general team health and look for opportunities to improve processes and best practices In order to set you up for success as an Engineering Manager in Driving Intelligence at Wayve, we’re looking for the following skills and experience. Essential • Prior experience as a manager of ML development teams., • Passionate about fostering personal and professional growth in individual team members, • Industry experience with embodied AI development with real-world product impact., • Experience with roadmap planning, stakeholder management, requirements gathering and alignment with peers towards milestones and deliverables., • Prior hands-on ML development experience in an embodied area (e.g., robotics)., • MS or PhD in Computer Science, Engineering, or similar experience. Desirable • Experience working in a project-based (“matrix”) operating environment, • Strong knowledge of Machine Learning and related areas, such as Deep Learning, Natural Language Processing, Computer Vision, etc., • Experience developing machine learning solutions for Autonomous Vehicles. We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply. This is a full-time role based in our office in London. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home. We operate core working hours so you can determine the schedule that works best for you and your team. For more information visit _ To learn more about what drives us, visit _ We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply. For more information visit _ To learn more about what drives us, visit _ DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.

IBMC is a company that connects top-tier talent with global clients across industries such as finance, prop trading, SaaS, and digital innovation. We are currently assisting one of our clients, a Europe-based proprietary trading firm, in hiring an experienced Operations Manager to support their expanding operations and cross-functional initiatives. In this role, you’ll act as the key bridge between trading, risk, and technical teams, ensuring every project is delivered on time, aligned with business goals, and backed by precise data insights. You’ll oversee project progress, streamline collaboration between departments, and play a hands-on role in developing real-time dashboards that provide actionable visibility into trading performance and risk exposure. Key Responsibilities: • Coordinate and manage projects across trading, risk, and technology teams, ensuring deliverables meet deadlines., • Collaborate with data and tech teams to design, build, and maintain real-time dashboards for trading performance and exposure monitoring., • Work closely with the Risk Department to enhance reporting frameworks and data accuracy., • Identify operational gaps and implement process improvements to optimize efficiency across departments., • Prepare clear, data-driven project updates and reports for senior management., • Define and monitor KPIs to evaluate project impact, operational efficiency, and profitability., • Bachelor’s degree in Business, Finance, Economics, or a related field., • Minimum of 3 years of project management experience in prop trading, fintech, CRM/technology consulting, or financial services., • Proficient in data visualization tools such as Power BI, Tableau, or Google Data Studio., • Strong understanding of risk management concepts (drawdown, equity curve, daily loss limits, etc.)., • Hands-on experience using project management tools (Jira, Asana, ClickUp, Notion, etc.)., • Excellent analytical, communication, and coordination skills, with a proactive, results-driven mindset. This is a remote position, open to candidates based in Europe, offering an opportunity to work closely with a highly skilled and globally distributed team in the trading industry. If you meet the above qualifications and are excited about driving impact within a fast-paced prop trading environment, we’d love to hear from you. Apply now and take the next step in your career with us at IBMC.

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team. As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization. • Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth, • Support IT operations across a globally distributed workforce, • Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management, • Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows, • Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms, • Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others, • Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements, • Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience, • Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility, • Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement, • 5+ years of experience in IT, including at least 2+ years managing IT teams or functions, • Experience administering Google Workspace or similar enterprise productivity platforms, • Strong experience managing SaaS applications, including provisioning, access control, and license management, • Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms, • Strong people leadership skills with a proven ability to coach, develop, and retain talent, • Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar), • Experience managing endpoints and device lifecycle processes in a modern SaaS environment, • Ability to manage distributed teams and collaborate effectively across regions and functions, • Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function, • Experience building IT processes, workflows, and operational playbooks from the ground up, • Strong interest in improving IT efficiency through automation and systems thinking, • Familiarity with IT security best practices and access governance, • Experience working in a high-growth SaaS or technology environment, • Interest in journalism, media, or social platforms, • Communicate clearly and effectively with both technical and non-technical stakeholders, • Take ownership of their work and proactively identify opportunities for improvement, • Balance speed and quality when delivering operational and systems improvements, • Approach problem solving with strong analytical thinking and sound judgment, • Work collaboratively across teams and contribute to a positive team environment, • Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery. Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • 30 minute interview with a member of our Talent Team, • A 1 hour zoom interview with the hiring manager, • Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads, • 30 minute executive interview This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. For roles based in Europe, we offer a competitive salary range aligned with local market value. • The base salary for this role in the UK is between £78,000 - 92,000 GBP, • The base salary for this role in Ireland is between 52,000 - 61,000 EUR. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Remote Work, Forever • Fully distributed team with a permanent remote setup, • Home office stipend, phone and internet reimbursement, coworking membership, • Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation • Competitive geo-neutral pay in the U.S., • Annual reviews to ensure equity and market alignment, • Standardized bonus or commission structure, • 401(k) with employer contributions, • Equity opportunities Health & Wellness • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents, • 100% premium coverage for individuals on high-deductible plans, • 24/7 Virtual Care and Employee Assistance Program, • Employer-funded HSA contributions and other pre-tax benefits, • Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits • 4+ weeks of PTO, plus paid sick and mental health days, • 13 paid holidays with the option to swap for personal days, • Up to 16 weeks of fully paid parental leave Learning and Development • Transparent pathways for internal mobility and promotion, • Bi-annual performance reviews, team workshops, and leadership training, • Unlimited access to Coursera and O’Reilly, • 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture • Commitment to equity and valuing diverse perspectives, • Agile, founder-led company focused on collaboration and innovation, • Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to _.

?? We're Hiring: Senior Client Success Manager (Remote/Hybrid, UK-based) Looking to take your client success career to the next level? Join a fast-growing company transforming risk management in the aviation industry. We're looking for a Senior Client Success Manager to build and nurture long-term relationships with key enterprise clients. This role is all about driving retention, delivering value, and being a strategic partner to some of the most recognisable names in aviation. ?? What You'll Be Doing: Lead onboarding and ongoing training for new clients especially large, multi-stakeholder accounts Act as the trusted advisor for your accounts, owning everything from regular check-ins to QBRs Build client Success Plans that tie to real-world business outcomes Own retention and renewals, including growing multiyear contracts and uncovering upsell opportunities Partner cross-functionally with Sales, Product, Tech, and Marketing to make the client experience exceptional Use product usage data to spot risks and opportunities and act on them fast Capture and escalate feedback to drive meaningful product improvements Mentor junior CS team members and act as a point of escalation when things get complex ? What You Bring: Proven experience managing high-value client relationships in B2B SaaS Great communicator confident with C-suite and comfortable leading tough conversations Strong commercial instincts and a proactive mindset Able to juggle multiple priorities and stakeholders with ease Hands-on experience with CS platforms (bonus if you've used Planhat) Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

Independent Financial Adviser (IFA) – Remote, Hybrid or Office-Based Build a Better Future – Flexible, Fully Supported Financial Adviser Role with Lead Generation Included A growing and well-established wealth management firm is seeking experienced and qualified Independent Financial Advisers (IFAs) across the West Midlands, including Leamington Spa, to join their client-first advisory team. This opportunity offers the flexibility to work remotely, from an office, or in a hybrid model – giving you total control over how and where you work. Location: Leamington Spa & West Midlands Salary: £60,000 - £80,000 + Uncapped Earnings Potential + Full Paraplanning & Admin Support Sector: Financial Services | Wealth Management | Financial Advice As part of a business that puts clients at the centre of everything it does, you’ll be supported by a full Paraplanning team, dedicated admin support, and ongoing lead generation to help you grow and manage your client portfolio efficiently and compliantly. Why This Role Stands Out: • Remote Financial Adviser role with flexible office access if preferred, • High-quality leads provided – warm leads through digital marketing and referrals, • Full paraplanning and administrative support – spend more time advising, less time on admin, • Technology-driven advice process – using XPlan CRM and Microsoft Teams, • Ongoing CPD and compliance support – stay ahead with professional development, • Marketing support – including branded digital assets and consultative planning Key Responsibilities: • Deliver regulated financial advice across pensions, investments, protection, and retirement planning, • Work with a mixed client bank and actively grow your client portfolio through warm leads and networking, • Build long-term client relationships using a structured Six-Stage Advice Process, • Conduct remote or face-to-face financial planning meetings with individual and corporate clients, • Stay informed on financial legislation, market trends, and tax planning opportunities, • Create tailored financial reports with assistance from the in-house paraplanning team, • Comply with FCA regulations and maintain accurate client and performance records What You’ll Need: • Level 4 Diploma in Regulated Financial Planning (DipPFS or equivalent), • FCA-authorised and approved as a CF30 adviser (or eligible), • A client-centric approach with strong interpersonal and presentation skills, • Experience as a Financial Adviser or Wealth Manager in a regulated environment, • Confident using virtual platforms (e.g. Microsoft Teams) and CRM systems like XPlan, • Self-motivated, organised, and driven to develop your client bank This Role Suits: • An experienced IFA looking to reduce admin and focus on client outcomes, • A self-employed Financial Adviser seeking better support and lead flow, • A Financial Planner who values autonomy with professional infrastructure, • A relationship-led adviser aiming to grow a wealth management client base Ready to take your Financial Planning career to the next level – with the freedom and support to match? Apply now and start building your future with a firm that truly backs its Advisers.

Join The UK’s #1 Tips & Tronc Distribution Solution for Hospitality! Hi there! Thanks for checking out this role! If you're the right fit, you’ll be joining an incredibly dedicated team at the forefront of fair, transparent, and staff-controlled tipping in the hospitality industry and beyond. We’ve doubled our revenue in the last six months, cementing our position as the UK’s #1 tips & tronc distribution solution, and we have ambitious goals to grow even further. About the Role We’re looking for a Customer Success Manager with a passion for building long-term client relationships and driving measurable success. You’ll manage a portfolio of accounts, deliver a white-glove experience, and work cross-functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction — as well as helping to shape the future of the Customer Success team through knowledge sharing, process improvements, and mentoring. What You’ll Do ✅ Own the post-onboarding relationship with assigned clients, ensuring consistency and value delivery. ✅ Actively manage client goals, platform usage, and account health to maximise retention. ✅ Lead regular account reviews, providing actionable insights and recommendations. ✅ Anticipate risk by monitoring engagement signals and addressing issues before they escalate. ✅ Build a deep understanding of client business models, tipping policies, and success metrics. ✅ Support clients in adapting to legislative changes, platform updates, and operational challenges. ✅ Collaborate with Product, Tech, and Support to resolve issues and champion client needs. ✅ Share best practices and contribute ideas to improve ways of working. ✅ Play an active role in roadmap discussions and cross-functional initiatives that enhance the client journey. What We’re Looking For 🔹 Proven experience in Customer Success or Account Management (ideally in SaaS, fintech, or hospitality). 🔹 Strong relationship-building skills with excellent verbal and written communication. 🔹 Ability to deliver strategic account reviews and present recommendations confidently. 🔹 Proactive, problem-solving mindset with strong organisational skills. 🔹 Team player who contributes to process improvements and knowledge sharing. 🔹 Bonus: Experience with CRM software (HubSpot a plus) or knowledge of hospitality operations. Tools & Platforms We Use 💬 Microsoft Teams & 📂 OneDrive – Communication and collaboration 📊 Freshsales – CRM and client tracking 🚀 Rocketlane – Project management and onboarding 🎨 Canva – Creating content and client-facing material 📧 SendGrid – Customer comms and automation 🎟️ Freshdesk – Support and ticketing system Why Join Us? We know that start-up/scale-up life isn’t for everyone—there will be challenges. But having a brilliant team, a strong purpose, and making a real difference in the lives of our users makes it all worthwhile. At TiPJAR, you’ll be supported to do your best work, feel empowered in your role, and play a direct part in shaping the future of tipping. What We Offer: 💼 Flexible working hours 🍽️ Exposure to some of the best UK hospitality operators 📈 Career progression opportunities 🏖️ 33 days holiday (including bank holidays) 🏠 Remote working 🌍 ‘Work from anywhere’ policy – work abroad for up to 4 weeks per year 🐶 Dog-friendly London office 💙 An excellent team culture based on values created by our team The Interview Process We want to make sure this role is the perfect fit for both you and us. Here’s what to expect: 1️⃣ First Stage – A Teams call with recruitment team to discuss your experience and motivations. 2️⃣ Second Stage – A deeper interview with our Head of Customer Success, focusing on strategy, problem-solving, and your fit with the business. 3️⃣ Final Stage – Meet our COO, A conversation about leadership, impact, and where you fit in our journey 💌 Apply now and help us continue to grow as the UK’s #1 tips & tronc distribution solution for hospitality! Pre-employment Screening All successful candidates must undergo a DBS check, as well as other pre-employment checks such as referencing and right to work. Offers of employment are contingent upon candidates securing and demonstrating their right to work in the UK. Evidence of this right must be provided to TiPJAR, in accordance with the Immigration, Asylum and Nationality Act 2006, before the start of employment. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

Who We Are Intradiem is a technology company on a mission to reinvent customer service through automation. What We Do We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year. How We Work We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems. Our Culture We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities. Our Values We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values: • Servant’s Heart—caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives., • Craftsman’s Attitude—taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn’t do the trick)., • Growth Mindset - We believe progress comes from curiosity, openness, and perseverance. We welcome feedback, embrace change, and push beyond comfort zones to unlock new potential for ourselves, our teams, and our customers. Your Role: Strategic Account Growth • Maximize Intradiem's revenue within assigned accounts by designing and executing strategic account development initiatives that expand customer value and long-term adoption, • Manage an annual quota by building and overseeing forecasts and pipelines of customer opportunities, applying advanced business judgment, • Lead contract negotiation and renewal strategy, including structuring uplift/expansion opportunities and ensuring alignment with customer objectives, • Develop and maintain comprehensive account plans, including organizational maps of subsidiaries, executive sponsors, and key decision-makers across operations, IT, and senior leadership, • Identify and evaluate opportunities to expand Intradiem's solutions across additional business units and subsidiaries Customer Success & Value Delivery • Develop a trusted advisor relationship with Intradiem champions to ensure each customer's use of the solution closely aligns with its business case and strategy, • Serve as the primary point of contact for assigned accounts, providing real-time assistance and support for day-to-day needs on the Intradiem platform, • Develop and deliver Success Plans identifying stakeholders, milestones, metrics, risks, and solutions inherent in an Intradiem implementation, • Own and facilitate reporting and presentations that depict customer value, investment return, opportunities, areas for expansion, operational maturity, and action items, • Own delivery on expansion opportunities including rules configuration, process and change management advisement, testing support, and launch adoption support Relationship & Change Management • Build and foster executive-level relationships, serving as a trusted advisor to influence customer direction and long-term partnership, • Act as a change management advocate, driving adoption of best practices within customer organizations, ensuring smooth transitions and effective implementation, • Facilitate change management discussions with customers' operational teams to help them drive adoption of the solution, • Serve as a strong customer advocate and voice of the customer when engaging with Intradiem teams in Sales, Technical Support, Product Management, and Senior Leadership Cross-Functional Collaboration • Partner with internal teams including Product Management, Support, Engineering, and Account Management to track and serve the ongoing needs of assigned accounts, • Participate in regular executive account reviews, providing insights and collaborating with cross-functional teams to develop long-term customer retention and growth strategies, • Utilize Customer Health tools to track deliverables, customer contacts, risk, and overall health metrics by account, • Maintain a deep understanding of customer technical and operational environments, identifying alignment points where Intradiem can add value Additional Responsibilities • Travel up to 25% to support executive engagements, customer strategy sessions, and industry events, • Conduct all business in accordance with Intradiem's policies and procedures, • Perform all other duties as assigned Your Background: • Bachelor's degree, • 6+ years of SaaS account management, customer success, or enterprise sales experience with demonstrated success in strategic account growth and customer retention, • 2-4 years of contract negotiation and renewal strategy experience, • Proven track record of developing and maintaining C-level relationships and driving software/service adoption, • Experience with Salesforce CRM, • Contact center and/or Workforce Management background highly preferred, • Strong technical acumen, with the ability to evaluate and strategically align customer environments with Intradiem's solutions, • Thorough understanding of financial principles to support complex contract negotiations and growth initiatives, • Advanced business acumen with strength in market research, financial analysis, and strategic planning, • Subject matter expert (SME) and consultant in the practical application of SaaS solutions, • Advanced proficiency in Microsoft Excel, PowerPoint, Salesforce, and other technologies supporting contract analysis and strategic account management, • Experience with SaaS methodologies and customer success frameworks, • Excellent communication and interpersonal skills, with the ability to influence, present, and build trust at all levels, • Strong change management and problem-solving capabilities, including identifying barriers and driving adoption, • Ability to translate technical concepts for non-technical audiences, • Highly organized, analytical, and detail-oriented, delivering high-quality work on time, • Self-motivated and collaborative, with a track record of driving growth and retention, • Demonstrates integrity, discretion, and sound judgment, particularly with senior stakeholders Work Authorization: Candidates must have the legal right to work in the country where the role is based at the time of application. Verification of identity and employment eligibility will be required during onboarding. Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Key skills: Business Analyst, Digital Transformation, Business Process Change, Requirement Gathering, Analysis, Documentation, Stakeholder Management, Quality Assurance, UAT, Agile, Change Management, Financial Services, Wealth Management, Business Analyst). The ideal Business Analyst candidate will

NIOX® is a medical device company focused on point of care asthma diagnosis and management. Our market-leading NIOX® products are used in clinical settings by physicians around the world to improve asthma diagnosis and management and by leading research organisations conducting clinical studies on behalf of pharmaceutical companies. At present, NIOX® provides products and services in around 50 countries. For more information please visit _. In order to support these activities, we are currently seeking a Key Account Manager. Key Responsibilities of Role: As a Key Account Manager, you will be responsible for driving sales growth and expanding market access for NIOX – our innovative FeNO testing solution – across key NHS and private healthcare settings. In this strategic role, you will develop and maintain trusted relationships with both clinical and non-clinical stakeholders, influence procurement and funding decisions, and ensure the integration of NIOX within relevant care pathways. You will lead strategic account development, optimise product positioning, and consistently exceed sales targets across your designated region and customer segments. As a key member of the UK Commercial Team, you will also contribute to broader business planning and execution, playing a vital role in supporting the growth and long-term success of NIOX across the UK. · Develop and execute tailored territory account plans aligned with business objectives, market dynamics, and customer needs. · Drive NIOX adoption by implementing strategic and tactical plans across hospitals, ICBs, PCNs, and Primary Care settings. · Engage a broad range of stakeholders, including clinicians, procurement leads, service managers, and pathway redesign teams, to build trusted, value-based partnerships. · Identify, qualify, and convert new business opportunities across Primary Care, Secondary Care, private healthcare, pharmacy, and emerging channels. · Deliver high-impact presentations, demonstrations, and training to clinical decision-makers and frontline users, effectively communicating the NIOX value proposition. · Collaborate cross-functionally with marketing, medical, and customer service teams to ensure aligned messaging and deliver value-based selling. · Identify and mobilise key opinion leaders (KOLs) and clinical advocates to raise awareness of FeNO testing and position NIOX as the preferred solution. · Prospect and initiate contact with new accounts and channels, identifying routes to access and secure business across a range of sectors including Primary Care, pharmacy, Secondary Care, and private healthcare. · Monitor competitor activity, NHS trends, and evolving market dynamics, adapting strategies as needed to maintain a competitive edge. • Maintain accurate CRM records and provide timely sales forecasts, pipeline updates, and performance reporting. · Work closely with your manager to set, track, and regularly review sales performance targets, taking proactive steps to meet or exceed objectives. · Ensure seamless customer onboarding and handover to customer service and inside sales teams, delivering a positive, consistent experience throughout the account lifecycle. · Leverage digital tools and virtual engagement, while balancing this with high-impact, face-to-face interactions. • Maintain strong commercial acumen and therapy area expertise, with up-to-date knowledge of FeNO testing, asthma care pathways, and NHS commissioning structures. Qualifications and/or experience required to perform the role: · A business or other relevant undergraduate degree, or equivalent education. · Proven track record of sales growth and success in the medical device sector, with demonstrable experience in managing and expanding key accounts. · Experience contributing to the development and execution of aligned business plans, with evidence of successful implementation and measurable outcomes. · Excellent communication, interpersonal, and relationship-building skills. · Ability to quickly understand and navigate the healthcare industry, including reimbursement processes and the payer/provider landscape in the assigned markets. · Highly motivated self-starter with a strong commitment to making a meaningful difference to patient outcomes. · Demonstrated ability to prioritise and manage time effectively, while remaining agile and adaptable to maximise impact within the designated territory. · Strong presentation skills and proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook). · Background or experience in respiratory therapy, physiology, or as a clinical scientist—particularly within the NHS—would be a strong advantage. Office Location This position is field based. Culture NIOX® is proud to be an inclusive employer that supports all colleagues to realise and achieve their full potential. We are a diverse organization that champions a healthy work life balance. As a truly global organization, international collaboration between colleagues in different countries is encouraged and supported. We live and breathe our PRIDE values and ensure that we are all working towards a common goal and this is to improve the quality of life of millions of people suffering from asthma. We value the contribution that each of our colleagues provide and recognize the difference they make to the lives of asthma sufferers every day by supporting us in working towards our goal. Application process Thank you for considering a career at NIOX®. If you would like to apply for the position, please apply online, ensuring you include the following information: · Full name, location, email address and phone number · Curriculum Vitae · Cover letter · Current salary · Required salary · Date available to start/notice period After you have submitted this information, an email will be sent to you inviting you for a first interview. Due to the quantity of applications we receive, if you do not receive an email from us within 10 working days, please assume that you have been unsuccessful on this occasion. Important notice to Employment businesses/ Agencies NIOX® does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact NIOX®’s human resources department to obtain prior written authorisation before referring any candidates to NIOX®. The obtaining of prior written authorisation is a condition precedent to any agreement (verbal or written) between the employment business/ agency and NIOX®. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of NIOX®. NIOX® shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

We’re a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You’ll be joining a people-focused company, and as a Strategic Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Strategic CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy. • Account Complexity Management: Manage highly complex accounts involving multiple solutions, stakeholders, and geographies. Drive coordination across business units and projects to ensure a unified and strategic approach., • Drive Adoption and Value Realization: Lead efforts to ensure customers are fully adopting and realizing maximum value from Vendavo’s solutions. Collaborate with internal teams to support customers in achieving their strategic goals., • Success Planning: Develop and implement joint success plans with customers that map out milestones, desired outcomes, and KPIs, ensuring alignment with the customer’s long-term business strategy., • Risk Mitigation: Develop and implement strategies to mitigate risk to renewals. Working cross-functionally to align resources., • Best Practices Sharing: Act as a trusted advisor, sharing industry best practices and insights across the customer’s business units and geographies to optimize solution usage., • Customer Advocacy: Serve as the customer’s advocate within Vendavo, influencing product development and driving internal alignment to address customer needs., • Data-Driven Insights: Monitor and report on key customer health metrics (e.g., usage, value realization, customer satisfaction, churn risk) to proactively identify risks and opportunities., • Cross-sell Expansion: Identify expansion opportunities, aligning additional Vendavo solutions with the customer’s evolving business needs., • Thought Leadership: Provide strategic guidance and thought leadership to customers by staying informed about industry trends and emerging business challenges., • Coaching and Mentorship: Mentor and coach junior CSMs, providing strategic guidance to help them manage less complex accounts effectively., • Other duties as assigned., • Minimum 7 years of experience in Customer Success or a related role managing complex customer accounts at a strategic level., • Experience with pricing, quoting, rebate, or analytics solutions in a B2B environment: Able to articulate value propositions and integration into business processes., • Commercial Business Processes: Able to demonstrate an understanding of commercial processes such as quote to cash, list pricing, dynamic pricing, etc., • Sales/Account Management Process Proficiency: Demonstrated proficiency with sales methodologies such as Challenger Sale, ForceManagement, MEDDPICC, or similar techniques., • Project Governance Knowledge: Understanding of the principles of effective Project Governance, especially as it relates to complex software implementation., • Business Systems Integration: Able to understand the principles of business systems interaction through integration and data transformation., • Vendavo Solutions: Willingness to learn business process and technical use cases as they relate to Vendavo solutions., • Enterprise Account Management: Experience managing large enterprise customer relationships (>$1 Billion in Revenue and global presence)., • Strong experience with SaaS software solutions. Familiarity with pricing or CPQ solutions is a plus., • Demonstrated ability to engage and build relationships with customer executives and key decision-makers., • Experience managing accounts that span multiple geographies and business units, driving consistency in outcomes., • Proficient in using data to derive insights, track performance, and drive meaningful conversations with customers., • Willingness to travel up to 10% and support international time zones., • Fully remote based with the flexibility to work from anywhere in the UK, • Flexible working hours, • Working within a team of friendly, skilled people where help is always within reach, • 25 vacation days per year in addition to public holidays, • 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday, • 16 hours of paid volunteer time per year, • Group Life Insurance, • Income Protection Insurance, • Accident Insurance, • Pension Salary Exchange Scheme, • Optional Medical Insurance, • Travel insurance for business travels, • Cell phone allowance up to 80£ per month, • High-end laptop (Dell XPS or Mac), • Quarterly team events (bowling, boat cruise, after-work), • Competitive pay and bonus/commission THE VENDAVO STORY Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products _. OUR FUNDINGWe are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOUWe collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Solve for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy _. OUR TEAM IS GROWING. YOU WILL TOO.

At AECOM, we’re delivering a better world. We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world. Here, you will have the freedom to grow in a world of opportunity. Start here. Grow here. As our latest Civil Infrastructure Engineer you will be part of an established, experienced national civil engineering team, with a base in AECOM’s multidisciplinary Birmingham headquarters. You will have the opportunity to work on a diverse range of significant development infrastructure projects (across all stages of development), for a range of Clients. You will also have the opportunity to contribute to, and be part of, a proactive learning environment within a wider national community of infrastructure engineers. What you’ll do! Role Responsibilities: • Be responsible for and undertake design or elements of design, with appropriate support and supervision., • Manage or contribute to management of the technical, financial and management requirements of projects., • Play an active part in the project assurance process, including taking part in technical reviews., • Provide a client focused service which results in on-going satisfaction and repeat business., • Build effective relationships within teams across the organisation., • Oversee and direct the work of junior team members., • Mentor developing graduates. Come grow with us: And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customized to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Ready to push the limits of what’s possible? Requirements: We recognise a variety of experience and backgrounds may suit this role. Without being prescriptive we are seeking the right blend of skills from the following list, with the understanding that experience levels in specific technical areas may vary. • Civil Engineering Degree and/or master’s degree, • Relevant Experience in UK development related infrastructure engineering; likely to be from a private/consultancy background., • The ability to produce the design of highways, access roads and infrastructure of development projects including the design of road geometry, public realm, earthworks, pavements, drainage and services., • To understand and have experience of relevant standards and guidance., • A knowledge of road design using 3D computer modelling packages, such as Civil 3D., • A knowledge of drainage design including piped systems, SuDS based systems and familiarity with storage design and computer programs such as InfoDrainage. At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you Call to action: Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! #EVB About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Spellbook is the most comprehensive AI copilot for transactional lawyers. It works directly inside Microsoft Word to help legal teams draft, review, and negotiate contracts up to 10x faster and with greater precision. Today, more than 4,000 law firms, in-house teams, and solo practitioners rely on Spellbook to simplify their workflows and eliminate the drudgery of everyday contract work. We are backed by leading investors including Khosla Ventures, Thomson Reuters Ventures, Inovia Capital, The LegalTech Fund, Bling Capital, and Moxxie Ventures. The company recently raised $50 million in Series B funding, led by Keith Rabois at Khosla Ventures, bringing its total funding to more than $80 million. *This is an existing vacancy We’re seeking a proactive Customer Success Manager (CSM) to drive success for our mid-market and enterprise clients. The ideal candidate is experienced in SaaS customer success, skilled at managing objections, and passionate about delivering measurable value to clients. Serve as the main point of contact for a portfolio of mid-market and enterprise accounts, maintaining 95%+ GRR. Build strong relationships with key stakeholders to drive satisfaction and loyalty. Lead onboarding and training for new customers, ensuring effective adoption of Spellbook’s platform. Conduct regular business reviews (QBRs), sharing insights and identifying growth opportunities. Address objections and clearly articulate the ROI of Spellbook’s solutions. Design and send targeted emails to engage legal professionals resistant to traditional meetings. Deliver tailored presentations and product demonstrations to meet client needs. Analyze usage data to identify patterns, drive engagement, and demonstrate ROI. Manage renewals to maintain high retention and coordinate with the expansion team on upsell opportunities. Troubleshoot technical issues, collaborating with support and product teams to resolve them. Act as the customer’s advocate, providing feedback to internal teams to improve our product. Perform other duties as assigned to support the organization’s needs, consistent with the scope and level of this role. 2–3 years of customer success, account management, or sales experience in a SaaS startup. Proven success managing mid-market and enterprise accounts. Strong sales acumen and objection-handling skills. Excellent communication and relationship-building abilities. Experience creating QBRs and email campaigns to engage customers. Data-savvy, able to generate insights and demonstrate ROI. Problem-solving skills for technical challenges. Adaptability and independence in a fast-paced startup environment. Familiarity with HubSpot and Stripe. Support with other responsibilities and projects as required. Proficiency in tools like MixPanel for data analysis. Training in consultative sales methodologies (e.g., Sandler). Experience with legal technology or AI tools. Familiarity with customer success platforms. Embrace autonomy and accountability in a flexible work environment; we focus on outcomes and empower you to determine how to get the job done Access our company-paid group benefits for you and your family, with $1,000 towards mental health support Disconnect during our holiday closure and take advantage of our generous time off policies throughout the year Enjoy monthly paid meals, an annual wellness allowance to support your well-being and parental leave top-ups as your family grows Secure your stake in our success; you’ll receive competitive stock option grants as a pivotal early employee We are committed to creating an inclusive and supportive candidate experience. Should you require any accommodation whatsoever during the interview process, please inform us without any hesitation. Spellbook is dedicated to ensuring equal treatment and opportunity in all phases of recruitment, selection, and employment, in compliance with employment law. We do not discriminate based on gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other protected category. Spellbook is proud to be an equal opportunity employer, fostering a culture of inclusivity and maintaining a work environment that is free from discrimination, harassment, and retaliation. Spellbook uses artificial intelligence (AI) responsibly to support administrative and efficiency-focused aspects of our recruitment process. This includes activities such as drafting job descriptions, generating interview questions, note-taking and recordings, and supporting sourcing and scheduling workflows. All candidate evaluations, interviews, and hiring decisions are made by members of the Spellbook team. While AI tools may assist with screening and assessment, they do not replace human judgment in selection decisions. Our use of AI is intended to streamline routine tasks, improve consistency, and enhance the overall candidate experience. We are committed to upholding principles of fairness, transparency, and accountability in all hiring activities. Spellbook regularly reviews its recruitment practices to mitigate bias and to ensure alignment with applicable laws and evolving best practices. Spellbook uses industry benchmark data to establish compensation bands for all roles. The salary range listed for a position reflects the expected total wage range for the role—including base salary and on-target commissions, where applicable—and may span multiple career levels. Final compensation is determined during the interview process based on factors such as experience, skills, scope, and role level. In addition to base salary and applicable commissions, total rewards may include equity, health and wellness benefits, and other company programs. Full details will be shared during the interview process.

A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe. Partner with Immersive’s enterprise customers within this region to provide world-class onboarding and enablement experiences in their journey towards building cyber resilience, with readiness to tackle the cyber threats of tomorrow! If that excites you, read on! Immersive help prove and improve your cyber resilience, by simulating real-world threats, testing your skills, and measuring performance. We put your readiness to the ultimate test. From sharpening technical capabilities to making high-pressure decisions, our platform allows you to assess every angle, pinpoint areas for growth, and prove your ability to tackle evolving threats with unwavering confidence. _ Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! _ Customer Success Manager (Spanish Speaking) - Remote within UK Immersive is hiring! Could you be our next Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager (Spain and Iberia). The essence of our Customer Success team is customer obsession. In fact, “Customer Centricity” is a core company value and embraced by every Immersive employee to support your efforts as champion of the customer voice. Reporting directly to our Director of Customer Success and based out of the UK, you will manage our regional customers through the entirety of their lifecycle: from onboarding to upsell to renewal, and align their strategic objectives with the Immersive One platform’s proven outcomes. With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obsession is the core of who we are, and our Customer Success Managers are the key pillar in elevating the customer voice and accelerating time to value. Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. You will partner with our Sales and Solution Consulting teams as you conduct POVs with existing customers, execute EBRs, and identify opportunities to expand the customer relationship. Additionally you will build and leverage relationships with Cyber Resilience Advisors, Product Marketing and our Cyber & Engineering teams. As one of the senior individual contributors in the team, your main responsibilities will include: Partner with our customers to ensure effective onboarding - setting them up for success Create and execute a communications plan to engage effectively throughout the customer journey Align strategy and build programs for customers, with objectives and measurable outcomes Collaborate with our product and customer support team to share new features Nurture upsell and cross-sell opportunities in partnership with sales to increase account penetration Monitor CSAT and resolve concerns with the assistance of internal teams. Sounds good? We’d love to hear from you if you have proven experience in the following areas: A number of years experience in Customer Success, account management, or equivalent within a SaaS environment. Experience in Cybersecurity or Cyber Risk Management is strongly preferred Exceptional planning, presentation, and written communication skills. Experience in implementing customer solutions and client management Experience in project management with a proven track record of managing multiple projects to completion, along with excellent planning and organisational skills Ability to maintain a high-valued outcome-based relationship with a diverse customer profile base Based in either the UK or Belgium. you are able to speak fluent French. If you also speak German that is highly desirable Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role: Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence. Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace. Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners' expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day. One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Excited by the above? We’re ready to receive your application! As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work: Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday day off Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, Career and learning development through the platform and our ‘Learn Anything’ fund Share in the companies success with share options, sales incentives and Recognition & Rewards for doing great work and living our values and behaviours Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working We’re a sociable, tight-knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms While this is a remote position, we do all meet in our EMEA HQ on a bi annual basis and regularly in person in region. Find out more about life at Immersive Labs_ Cyber threats wait for no one and neither should you. Apply now! If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated_ page.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 Remote in the UK | 💰 £29,450 - £37,250 + | Start Date: 16th March 2026 Hours/Shifts: You’ll work Monday to Friday 9am-5:30pm and work around 1 in every 8 weekends where you will have days off in lieu. Within Screening we offer shift flexibility allowing you to change your base shift giving you flexibility over your start times with the ability to request variation of your weekly shift pattern. ⭐ Our Financial Crime Screening Team: The Financial Crime Screening team supports various aspects of the customer journey such as onboarding, ongoing monitoring, and event based review. We conduct due diligence on our customers making fair and proportionate risk based decisions on their behalf. What you’ll be working on You will report to a Financial Crime Team Manager as part of a team of 12 working on complex EDD processes alongside supporting escalations cross domain. 🔑 You’ll play a key role by... • Reviewing high priority or complex tasks, such as enhanced due diligence (EDD), conducting open source investigations where required., • Answering escalations from Investigators and other colleagues from across the business, and, if required, escalating these further to Ops Analysts., • Coaching colleagues on our FinCrime Screening tasks including supporting our global partners., • As a subject matter expert in the domain that you work you will proactively use your own experience to improve the knowledge, skills, behaviours or performance of others., • Driving team morale by being positive and enthusiastic. Helping to motivate others and make the working atmosphere enjoyable and supportive. 💡 We’d love to hear from you if… • You have solid experience in fighting financial crime, specifically around customer due diligence and enhanced due diligence., • You have a basic understanding of PEP’s, Adverse Media and Sanctions screening., • You are confident in using open source information to inform your reviews and investigations., • You are a strong team player and able to work effectively with colleagues with a range of backgrounds and experience levels, providing actionable specific feedback to investigators and their managers., • You are developing a solid understanding of UK legislation, regulations and industry guidance around economic crime and keep up to date with emerging risk and trends in financial crime., • You have great time management skills, you are flexible, and you can work with limited supervision You’ll really stand out if: • You are able to articulate the financial crime threats facing fintechs and the banking sector., • You have previous experience approving or signing-off customer due diligence reviews prepared by colleagues., • You hold or are working towards an appropriate qualification in financial crime or a relevant subject e.g. ICA, ACAMS, • You have experience working in a regulated bank in financial crime screening and customer due diligence (CDD), specifically in payments or sanctions screening, high-risk customer enhanced due diligence (EDD), or politically exposed persons (PEPs). 🧡 Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450 - £37,250 ➕ share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take your time to fill these out, we read them all., • Recruiter Call (30 minutes, video call), • Technical and Values (60 minutes, video call) Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Business Development Manager Field-based/Remote (Midlands/M6 Corridor) Salary: 45K basic + car allowance + commission As a result of rapid growth, I have an exciting position for an experienced BDM to join a well-established global parking management company who provide ANPR and patrol solutions to commercial sites with small to medium sized carparks. The ideal candidate has a strong B2B sales background across a variety of industries. A proven track record in achieving or exceeding targets and an appetite for earning huge commission is essential, along with the ability to take a strategic and consultative approach to the sales cycle. Key Responsibilities: • Self-generating, developing and maintaining a new business pipeline, • Reaching and exceeding individual sales targets, • Cultivating relationships with decision-makers across key industries., • Leading the sales process from initial approach to deal closure., • Delivering tailored solutions to clients’ unique parking management needs Requirements: • A strong background in solution-based B2B sales with a proven track record in managing the full sales cycle, from lead generation to delivery., • Experience with longer sales cycles and a partnership orientated approach, • Full UK driving license and the willingness to cover a regional patch, • Strategic thinker with a drive for growth and achieving targets

Role: Web Growth Lead Team: Marketing Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £45k-50k depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. The Vestd website is one of our most important growth assets - and we're looking for someone to treat it like one. This is not a maintenance role. You'll own the site as a revenue channel: defining what gets built, running experiments that move pipeline metrics, and using AI tooling to ship faster and learn more quickly than a traditional team could. You'll sit within Marketing and will operate with high autonomy, working closely with the Growth Marketing Manager and supporting our five business units. The brief is simple: increase the website's contribution to revenue, continuously. This is a technical role at heart. Strong front-end fundamentals, a rigorous approach to conversion optimisation, and a genuine instinct for user experience are the foundations. The AI angle accelerates everything - it doesn't replace the craft. We cannot provide an exhaustive list of duties; additional duties will arise, but the following will be core elements of this role: • The website growth roadmap - prioritised against pipeline and acquisition goals, not a backlog of requests., • Conversion optimisation across all key journeys: homepage, product pages, pricing, trial and demo flows., • Experimentation velocity - hypothesis-to-result cycles, with AI tooling compressing the time between idea and insight., • Page design and build from concept to launch, working in our CMS (HubSpot) with strong HTML, CSS and JS fundamentals., • Technical page architecture that supports both search and AI visibility - schema markup, information hierarchy, structured data., • Website performance: Core Web Vitals, technical health, load speed., • Data and insight: GA4, heatmaps, session data - turning signals into decisions., • CMS architecture and scalability - a site that's fast to update and consistent in quality. These are the skills and qualifications we consider important for this role: • Proven CRO and conversion improvement track record, • Proficient with HTML, CSS and JavaScript, • Expert-level knowledge of HubSpot CMS / CRM, • Understanding of AI tooling (agentic web development, MPC), • Solid UX / UI / design instincts, • Testing rigour and experimentation methodology, • Comfortable owning a growth channel with high autonomy, • Strong cross-functional communicator, • Data-led decision making - GA4, attribution, funnel analysis, • High bar for quality and clarity in UX and messaging, • Remote-first mindset These will help you stand out from the pack: • B2B SaaS / fintech background, • Technical SEO and LLM optimisation, • Schema markup and structured data, • Framer / Webflow experience, • API / webhook experience, • Startup/scaleup experience, • Knowledge of shares and share schemes, • Experience working in a remote team We're not looking for someone who dabbles with AI. We want someone who has fundamentally reconfigured how they work around it - using it to compress delivery cycles and run more experiments with less friction. In practice this means: • Generating and pressure-testing CRO hypotheses, • Briefing and iterating page variants at speed, • Automating routine audits and performance checks Building lightweight interactive experiences that would previously have required a separate developer resource. You won't be working in isolation. You'll have access to a freelance budget covering design, copy and development support - so you can pull in the right resource for the right job rather than being expected to do everything yourself. You'll also have genuine input into our tech stack and tooling decisions. The person in this role will have a seat at that table and real influence over the outcome. We take key person risk seriously. The freelance support model is partly about that: ensuring the growth channel doesn't stop when someone's on holiday. • Pipeline contribution - demo requests, sign-ups, conversion to opportunities, • Conversion rate improvement across key journeys, quarter on quarter, • Experimentation velocity: hypotheses tested, wins shipped, learnings documented, • Website performance: Core Web Vitals, load speed, UX quality, • Page delivery speed and CMS scalability, • Quality and clarity of reporting - decisions visible, not buried What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Task-based assignment, • 45-minute interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

About StarComplianceStarCompliance is on a mission to make compliance simple and easy. Trusted globally by enterprise financial institutions, the user-friendly STAR platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations. Through a customizable, 360-degree view of employee activity, the STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency. Location: Candidates MUST be UK based and have right to work. We are seeking a highly skilled and pragmatic Site Reliability Engineer (SRE) to help lead our evolution from legacy single-tenant monoliths to modern, scalable, multi-tenant microservices. This is a pivotal role for our business, enabling faster delivery, improved reliability, and real scalability across our SaaS portfolio. While we’ve got a solid handle on infrastructure monitoring, we’re still in the early innings when it comes to application-level observability, autoscaling, and progressive delivery strategies (e.g., canary releases, blue/green deployments). That’s where you come in. You’ll work closely with Infrastructure, Architecture, Engineering, and Support teams to design, build, and evangelize the next generation of SRE practices and tools that ensure uptime, resiliency, and customer trust. • Champion Reliability by Design: Collaborate with architects and engineers to build resilient, fault-tolerant systems across our evolving cloud-native stack., • Observability Overhaul: Lead the charge on full-stack observability, leveraging modern APM tooling, meaningful SLOs/SLIs, and actionable alerts., • Scaling Systems: Develop and implement auto-scaling strategies, load testing plans, and capacity forecasting for multi-tenant environments., • Progressive Delivery: Help implement and automate deployment strategies such as canary releases, feature flags, and blue/green rollouts., • Incident Response: Create and refine on-call processes, incident response playbooks, and blameless post-mortem routines., • Monitoring & Tooling: Own and evolve our monitoring infrastructure, integrating metrics, logs, and traces into a cohesive ecosystem., • Developer Empowerment: Build reusable templates, dashboards, and platform tooling to empower dev teams to “shift left” on reliability., • Cross-functional Collaboration: Work hand-in-hand with Infrastructure, Architecture, Support, and Engineering teams to drive shared accountability for uptime and performance., • 5+ years in SRE, DevOps, or Production Engineering roles, ideally within a SaaS or cloud-native environment., • Deep experience with cloud platforms (preferably Azure or AWS), and Infrastructure-as-Code tools (e.g. Terraform)., • Hands-on experience with Azure DevOps is strongly preferred, as our CI/CD and project workflows are fully built around it., • Proficiency with observability tools such as New Relic, Datadog, Prometheus, or similar., • Strong understanding of software deployment strategies, CI/CD pipelines, and release engineering., • Ability to code in at least one modern scripting or systems language (e.g., Python,PowerShell, Go, Bash)., • Experience operating multi-tenant environments with an emphasis on security, performance, and cost optimization., • Excellent communicator who thrives in cross-functional settings and can influence engineering culture around reliability., • Experience in regulated industries (e.g., financial services, healthcare)., • Background with service mesh architectures, distributed tracing, and gRPC/GraphQL., • Familiarity with incident management platforms (e.g., PagerDuty, OpsGenie)., • Contributions to open-source SRE tooling or frameworks. StarCompliance Background Checks All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks. Equal Opportunity Employer Statement We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ FinHealth, Team Manager. 📍Remote | 💰 £32,200 - £40,750 +_ About us: We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo. About our Financial Difficulties Team: In our department we're responsible for making sure we support our customers who are in potential or actual financial difficulties. It's our role to assess the customer situation and provide the right level of support for them. This could be supporting them with a lending product they have with Monzo through a repayment plan, offering Breathing Space or it could be through signposting them to a different organisation if their financial difficulties span much wider than just Monzo. We currently have 3 different areas within our department. These are; Collections where we support all of our customers who are in or potentially in financial difficulties through our In App Chat function. We also call customers back and deal with some email queries when the customer prefers those channels. The second area is Recoveries. This is where we support customers who are much further into the collections journey and have often already defaulted on their lending product. The final area is our Back Office function where we support customers through our third party processes and partners. What you’ll be working on: As a Team Manager, you have two main focuses: • Helping each member of your team with their personal and professional development, listening to them, guiding them through hard times and celebrating their successes., • Making sure our customers are happy, satisfied, and their issues are fixed quickly and completely. This will involve organising people around you and taking quick action when you see a problem coming – whether it's helping to build scalable processes that are fit for purpose, supporting a training need, or addressing something going wrong. This role can be done by someone who is Distributed or based in the Cardiff Office. You will work 37.5 hours per week Monday to Friday including 1 weekend in 8. Shifts will mainly be between 8am - 8pm, on a rotational basis. Your day-to-day • Managing a Team of 10-12 COps (although this may sometimes stretch up to 15 as we’re growing so quickly), by holding weekly meetings with your Team members - as individuals and as a group, • Instilling a strong customer-centric culture and making sure everyone stays focused on what really matters: helping our customers with their financial lives, • Coaching and supporting your team to achieve their personal, professional and performance goals, • Empowering others to spot opportunities to make a difference to customers and Monzo’s ways of working, • Helping your team with the most difficult queries and building their knowledge around complex issues, • Managing performance by giving sometimes difficult feedback and helping your Team members to improve and learn, • Regularly reviewing the quality of your team’s customer interactions to identify areas of potential improvement, both individually and structurally, • Ensuring the secure storage and maintenance of sensitive personal data and performance related documents for reports, • Motivating your Team – we're growing fast and need to make sure COps stay engaged during challenging periods of demand, • Ensuring everyone in your Team feels they have a voice, • Working closely with other Team Managers to ensure that best practice is shared, • Aggregate the feedback from your Team into the Domain and wider COps leadership, to ensure we continue to improve on our processes and tooling, • Would also be to champion and embed change and to be a role model for the team, • Supporting our customers directly when there is a business need You should apply if: • You're a UK resident and currently work in the UK (our roles are only distributed within the UK), • You already have the right to work in the UK, • You have experience working in the Tech, Financial or Contact Centre environments, • Experience in coaching and supporting colleagues is essential, • You will have a working knowledge of HR processes, including performance and absence management, • Being an SME in Financial Health at Monzo and have completed Financial Health Collections and vulnerability training would be an advantage, • You have an empathetic and developmental leadership style, • You have experience of motivating teams working on ongoing operational work, • You're very hands-on and solve problems when you spot them, • You're comfortable moving fast and in control Working in Financial Difficulties, Collections or Recoveries Management in a leadership role is preferred, but not essential. The Interview Process: Our interview process involves 2 main stages: • Application, • Recruiter call, • Interview (1 Hour Role Specific) The Start Date for this role is Monday 15th September 2025 What’s in it for you: 💰 £32,200 - £40,750 depending of level of experience. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits_ #LI-REMOTE #LI-GM Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Job Title: Senior IT Support Analyst Location: Remote (travel to offices in the North West approx. 1-2 times per month) Salary: Up to £30,000 per annum Contract: Full-Time, Permanent I'm working with a long-standing client who is looking to add a Senior IT Support Analyst to their growing team. This role has become available due to an internal promotion, a clear sign of the career development opportunities on offer. You'll provide both 1st and 2nd line IT support, working closely with key business stakeholders to ensure systems remain reliable, efficient, and fit for purpose. The position is primarily remote, with occasional travel to the North West for on-site meetings and support. Key Responsibilities • Deliver 1st and 2nd line IT support to internal users, resolving a broad range of technical issues., • Act as a trusted point of contact for business stakeholders, ensuring excellent communication and service delivery., • Support and maintain various software applications, particularly Case Management and Healthcare systems (experience in these is advantageous)., • Diagnose, troubleshoot, and escalate complex issues where necessary., • Contribute to IT projects, system enhancements, and process improvements., • Keep accurate documentation of incidents, resolutions, and standard processes. Skills & Experience • Proven experience in both 1st and 2nd line IT support., • Exceptional communication skills with the ability to engage stakeholders at all levels., • Confident participating in virtual and in-person meetings., • Strong problem-solving abilities and a proactive, self-starting approach., • Experience with Case Management or Healthcare software (desirable, not essential)., • Ability to work independently while contributing to a collaborative team environment., • A self-motivated learner who researches solutions before seeking assistance. This is a fantastic opportunity to step into a senior role within a supportive IT team that values progression and professional growth. Apply now to take the next step in your IT career.

World Class Defence Organisation based in is currently looking to recruit an Interconnects Design Engineer / Cable Harness Design Engineer. The role does require Zuken E3 experience. Rate: £60.00 per hour Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at ‘time and a quarter’ Location: Stevenage, Bolton or Bristol – depending on your preference Hybrid / Remote working: The role will be a mix of onsite and remote working Duration: 6 Months with very likely extension. Contracts are often ongoing and long-term thereafter. IR35 status: Inside IR35 (Umbrella) Interview process: One stage video interview Interconnects Cable / Harness Design Engineer Job Description: The role will be working within the Interconnects Team in Electronic Engineering (EE). EE aims to develop leading edge electronic engineering expertise, capabilities and technologies. The Interconnects Team forms a valuable part of this, tasked with providing a professional design service, embracing new and existing technology to meet quality and timescales, ensuring customer satisfaction. The Interconnects Team are Primary Technical Experts for Interconnectivity for the company and responsible for the design of cables and interconnecting mediums. We provide exemplary technical expertise and technological innovation while enjoying our design work. Responsibilities: • Interpret sub-system requirements, • Generate electrical schematics and cable design definitions utilising Zuken E3., • Provide assistance, guidance, and issue resolution for E3 users and the ability to utilise & integrate Zuken E3 throughout the product development lifecycle, • Carry out investigations into a full range of cable problems and issues; developing and preparing solutions, either individually or as a member of a project team, • Provide guidance and support to other areas of the business in order to resolve any manufacturing issues, as well as supporting functional and environmental product trials. Skillset/experience required: • A minimum 2-5 years’ experience in the use of E3.Cable and related products (E3.Formboard/ E3.3D Transformer beneficial)., • A proven ability to define, deploy, and refine processes and best practices within E3. – including; electrical topology, wiring schematics and 2D manufacturing drawing processes and standards., • Proven ability to develop and deliver technical instruction to E3 users., • Thorough understanding of product data management and change management within Windchill or similar., • The ability to design cable assemblies based upon electrical constraints such as current, screening, signal types, volt drop, EMC and environmental requirements., • An appreciation of cable assembly production/process engineering., • Good verbal and written communication skills., • Experience of PTC CREO Cabling would be beneficial.

• A strong portfolio demonstrating a range of impactful UX/UI design work., • Experience in leading or significantly contributing to all stages of the product design process., • A deep understanding of design systems and principles, ensuring consistency and efficiency across projects., • Excellent communication and storytelling skills to articulate design decisions clearly., • A commitment to staying user-focused, leveraging research and data to drive your designs., • Proven ability to contribute to or define UX strategies that align with business goals and user needs., • Proven experience designing engaging, user-centered digital products with a strong portfolio showcasing end-to-end design processes., • Strong communication and collaboration skills, particularly when working with cross-functional teams and stakeholders., • Expertise in building and maintaining scalable design systems for consistency and efficiency across projects., • Knowledge of accessibility standards (e.g., WCAG) and inclusive design principles to create universally accessible products., • Proficiency in conducting and analyzing user research, usability testing, and A/B testing to inform and validate design decisions., • Familiarity with front-end development concepts (HTML, CSS, JavaScript) to effectively collaborate with developers and bridge the design-development gap., • Strong grasp of Agile and Lean UX methodologies to thrive in iterative design and development cycles., • Experience with behavioral psychology and data analytics to influence and refine user experience strategies., • Ability to effectively present and justify design decisions using evidence-based approaches., • Familiarity with tools like Jira, Confluence, or similar project management and documentation platforms., • Proficiency in design tools and prototyping tools such as Figma., • Ability to mentor and inspire junior designers, fostering a collaborative and innovative team culture., • A passion for staying up-to-date with emerging trends and technologies in UX/UI and digital product design., • Work within a network of teams model, • Lead product teams across multiple projects, • Define the details of UX/UI requirements and size them appropriately, • Create and deliver user experience strategies in simple, inspiring and impactful ways, • Work with multi-discipline teams to bring products to life and quickly overcome challenges, • Explore and communicate design concepts for digital products, using artefacts like userflows, wireframes and prototypes, • Run experiments to validate and iterate your design concepts, • Act as day-to-day discipline expert for resolving complex and tricky user experience and interface design problems on projects., • Strive to set and maintain product design standards and inspire our customers, • Take an active interest in your design discipline, always with your finger on the pulse and you proactively seek to share the subject with the broader team, • 3+ years experience in designing for web and mobile, • Strong experience with MacOS, Figma, Framer (Optional), Adobe CS and Google Docs., • Solid remote team experience, • A good understanding of user centred design, human centred design and systematic design principles, • An advanced level of English, • Basic experience with motion design (this would be a plus) Our people are at the top of their game... or on their way to get there. They’re smart and kind and skilled in an extraordinary range of technologies, approaches, thinking and communicating. They enjoy working in teams, are comfortable with uncertainty and change, are happy to get to grips with new business sectors, innovative business models and novel product concepts. They are happy to get their hands dirty, are brave in their decision making and own the work they do. WQA embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be. About WQA We’re a software and services company that builds and transforms businesses using advanced technology, design, data, and AI. We differentiate ourselves by building strategic long-term partnerships with our customers solving their most complex challenges at the intersection of technology and product management. Our experts are hands-on, working directly with our customers’ practitioners, embedding in the business to shape objectives, devise growth strategies, and streamline processes. We're built to work smarter, and work fast — We’ve delivered best-in-class apps in three months, and can guide any organisation to launch a design system within three to six months, using our accelerators. We are headquartered in the UK. • Professional Growth opportunities, • Ambitious goals and interesting projects, • Regular & transparent performance and salary review based on results of work, • Mentorship and Personal Development Plans for everyone in the company by your request, • Educational events from our internal experts (you can be one of them), • Possibility for both vertical or horizontal growth, • Fully paid vacation, paid sick leave, UK Public holidays, additional days off, • Compensation for self-development and support in receiving certificates/attending conferences, etc., • Flexible working hours, • Amortisation program or provision of required equipment, • Hybrid working model (remote or from our office in Oxhill in Warwickshire), • Support to attend industry and training events, • Celebration of important personal and project milestones (project successes, B-days, anniversaries, marriage, childbirth)

Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact. Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. Partnering closely with Sales, they build credibility and influence by acting with urgency, advocating internally for the customer, and driving alignment across teams. In this role, you own the customer’s path to value realization. You translate business goals into clear success criteria, manage critical milestones, and ensure customers achieve tangible value from CockroachDB while proactively managing risks, renewal health, and identifying expansion opportunities. Our Customer Success Managers require strong program management skills and the ability to coordinate multiple workstreams simultaneously. While not a technical role, CSMs must develop deep product knowledge, understand database technologies and the competitive landscape, and confidently connect customer pain points to effective solutions. You must be based in London, UK to be eligible for this role. • Own 8–12 strategic accounts end to end, including onboarding, adoption, health, risk management, renewals, and expansion., • Define and execute Customer Success Plans aligned to customer business objectives, usage, ROI, and time-to-value., • Lead Executive Business Reviews, presenting outcomes, risks, and recommendations to senior and C-level stakeholders., • Manage enablement and technical rollout initiatives, coordinating with Engineering, Product, Support, and Professional Services to remove blockers., • Serve as the primary point of coordination across the account team (Account Executive, Sales Engineer, Support, and Services) to ensure seamless customer coverage., • Develop a deep understanding of customer business needs and translate them into technical and operational requirements for Cockroach Labs., • Proactively identify, qualify, and partner with Sales on expansion opportunities to grow ARR., • Monitor customer health and product consumption, recommending upgrades or enhancements to increase value and adoption., • Track, forecast, and report on key success metrics, including renewal risk, NRR, churn, CSAT/NPS, and time-to-value., • Design and continuously improve scalable Customer Success processes, playbooks, health models, and reporting. In your first 30 days, you’ll ramp quickly on CockroachDB, its core architecture, strengths, and best-fit use case so you can confidently speak to customer problems and solutions. During this time, you’ll also focus on building strong internal relationships across Sales, Product, Engineering, and Support, learning how to navigate the organization and mobilize the right resources to support customers effectively. By 60 days, you’ll begin actively participating in day-to-day CSM tasks, shadowing ongoing customer engagements and taking ownership of defined portions of account governance. This includes contributing to customer meetings, tracking action items, identifying risks, and supporting adoption and enablement efforts alongside the broader account team. After three months, you’ll independently own a portfolio of accounts, lead customer conversations, and drive execution against Customer Success Plans. You’ll proactively identify risks and expansion opportunities, run Executive Business Reviews, and coordinate cross-functional teams to ensure customers are realizing measurable value from CockroachDB. • 6 - 8 years of experience as a Customer Success Manager, Project Manager or Technical Account Manager with a proven success record, • 3+ years of experience managing high-value, strategic accounts, • Experience working with sales teams, • Knowledge of databases, distributed systems, and modern enterprise software architecture, • Successful track record of driving product adoption and expansion through understanding the customer's current (and future) database requirements Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at _. Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work. • Stock Options, • Medical Insurance, • Vision Insurance, • Dental Insurance, • Life and Disability Insurance, • Professional Development Funds, • Flexible Time Off, • Paid Holidays, • Paid Sick Days, • Paid Parental Leave, • Retirement Benefits, • Mental Wellbeing Benefits, • And more!

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a InfoSec Analyst with experience of Cyber Essentials and ISO27001. This role is preferably hybrid, with 2 days per week in Glasgow City Centre Office. However flexibility will be considered for any applicants outwith Glasgow. Location: UK-based Duration: Initial 3-month contract (expected extension up to 12 months with rolling break clauses) Start Date: ASAP Day Rate: £400 IR35 Status: Inside IR35 All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps: • head to _ and create a free talent profile, • once signed in, follow this link to the project - _, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) Overview We are searching for an experienced Information Security Analyst to join our security function on a long-term contract basis. This role will focus heavily on Cyber Essentials+, ISO27001, information security governance, risk management, and internal security assessments across a large enterprise environment. Key Responsibilities • Identify, analyse, and support the management of information security and IT risks across the business, • Work closely with stakeholders, vendors, and internal teams to assess security controls and risk exposure, • Support compliance activities aligned to Cyber Essentials+ and ISO27001 standards, • Create and maintain information security policies, standards, procedures, and wider GRC documentation, • Conduct internal security assessments and reviews, clearly documenting findings and recommendations, • Maintain key security knowledge resources including process documentation, RACIs, training materials, and contract information, • Collaborate with risk owners to identify, manage, and mitigate vulnerabilities and threats effectively Key Experience Required • Strong experience within Information Security / GRC environments, • Proven experience working with:, • Cyber Essentials+, • ISO27001, • Experience conducting security risk and controls assessments, • Strong documentation and stakeholder management skills, • Experience producing and maintaining security policies, standards, and procedures, • Ability to communicate security findings clearly to both technical and non-technical stakeholders Nice to Have • Broader vulnerability management exposure, • Experience working within enterprise-scale or regulated environments

Job Title: Product Owner - 12-month fixed term contract Location: Remote, UK Reports to: Product Manager Work schedule: Mon – Fri, 37.5 hours per week Who are VitalHub? VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration. The Opportunity: The Product Owner will work with the product(s) and project(s) that are assigned to you as part of your portfolio. You will be considered a “details” person. You will work with your assigned Product Manager to build products from existing ideas and promote new ideas based on your product experience and your contact with customers. You must possess a unique blend of business and technical savvy; ability to see a big picture vision and help drive to make that vision a reality. You must enjoy spending time in the details of a product and to understand its problems and find innovative solutions. Most importantly, you must be able to lead a product backlog and plan and ensure their execution and success. You are the liaison between Product Management and Development. The ideal candidate will be able to communicate effectively, be highly detail-oriented and have a passion for learning about the products and determine how best to improve them. Your Responsibilities: • Manage and prioritize a product backlog that defines the strategic work to be completed that will be shared internally and drives the development work that will be done for the product., • Gather, define and write up the product and services requirements; getting input from customers, prospects, partners, sales, development, external market trends and competitors in defining a cohesive set of product requirements and features that are market-driven and can be feasibly delivered., • Produce Business Requirements Documents, Business Cases, Product Release Plans and other documents as required., • Promote high standards and innovation in product changes and new features., • Define the product release cadence with the Product Manager and ensure that releases are done properly, on time and on budget., • Be hands on in approach and help fill gaps as required for the product success., • Provide input on how resources should be allocated across product initiatives., • Proactively identify risks, concerns, issues, and intervene as required to ensure that product releases remain on track., • Proactively identify, intervene and mitigate significant product risks., • Provide release progress updates to Product Manager and/or stakeholders., • Responsible for helping onboard new staff and providing them initial knowledge of the product., • Work with all the teams related to the product that they are following VitalHub’s defined standards, best practices, and processes., • Answer product-related questions from the Sales, Business Development, Marketing and external Business Partner organizations., • Ensure that the professional services, sales, development and customer support have all the product information and understand product releases to ensure product success., • Ensure the product requirements are effectively communicated throughout the respected teams., • Build solid client relationships prioritizing client satisfaction. Be a client advocate., • Help with technical presentations and product demonstrations at customer briefings, industry conferences, and other public-speaking forums., • Ensure that all product team members are happy, productive, and valued team members. Essential Experience: • Demonstrable experience as a Product Owner, Scrum Master or Business Analyst, • Excellent written and verbal communication skills., • Experience working across the full product development lifecycle and coordinating UAT phases with business users., • Experience of writing requirements documentation/stories, • Experience of working closely with developers and business users in a highly collaborative environment, • Experience of working in agile development teams, • Experience of using defect tracking and test management tools such as JIRA, Zephyr, confluence., • Experience in requirements management, • Ability to learn product configurations and train internal stakeholders or customers Nice to Haves: • Strong analytical and problem-solving skills., • Excellent Teamwork skills with proven ability to influence cross-functional teams without formal authority., • Active listening skills and multi-tasking capability, • Project Management experience or relevant qualifications, • Technical product knowledge or domain expertise, • Market research and competitive analysis skills Our Interview Process: • Initial screening call with the Talent Team, • Virtual Interview with the Product Manager – verbal and technical assessment, • Virtual Interview with the Head of Product Management & Head of HR As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.

About the job This is an exciting role for a commercially-minded operator who gets into the weeds — someone who doesn't just analyse the business, but rolls up their sleeves to build the tools, processes, and workflows that make revenue generation work better. As Revenue Operations Manager, you will own the analytical and operational infrastructure that powers our Travel Commercial organisation. This organisation is responsible for all the travel supply inventory — hotels, homes, and cars — that is distributed to our global partners. You will be expected to design, build, and implement: from data models and reporting frameworks through to process redesigns and AI-powered ways of working that give our teams a structural edge. Reporting into senior commercial leadership and working in close partnership with our Product and Engineering teams, this role sits at the exciting intersection of data, process, and technology. It will cultivate the skills — stakeholder and programme management, structured problem definition, and data-informed prioritisation — that have typically helped operators grow into roles such as a Commercial Leader, Chief of Staff or Product Manager. Revenue Analytics & Business Intelligence - Own the design, build, and ongoing evolution of the data models, dashboards, and reporting frameworks that give the commercial organisation clear visibility into performance across the full revenue funnel — and maintain them to a standard that makes the data genuinely trusted and acted upon. Use AI tools as a core part of your analytical workflow — accelerating the speed of insight generation, improving output quality, and freeing up time for higher-order problem solving. Conduct deep-dive analytical projects to identify patterns, anomalies, and opportunities in revenue data — translating complex findings into clear, actionable insights for commercial stakeholders. Define, build, and track KPIs that measure not just business outcomes, but the effectiveness of the processes that drive them — creating a feedback loop that continuously improves how the organisation operates. Process Design & Operational Excellence Map, challenge, and rebuild core revenue workflows — including pipeline management, forecasting cadences, and sales incentive structures — producing cleaner, faster, and more scalable ways of working. Implement operational improvements end-to-end: not just designing the solution, but seeing it through to adoption across commercial teams and measuring its impact with rigour. Identify where AI can be applied to fundamentally change how revenue processes work — building and deploying those solutions directly rather than outlining them for others to execute. Systems Thinking & Tooling Develop a hands-on understanding of how our revenue tech stack — data pipeline and customer-facing product — fits together, diagnosing where friction, data loss, or missed opportunities exist. Work directly with Product and Engineering teams to shape and prioritise improvements to internal tooling and systems, grounding those conversations in operational data and a clear point of view on what will move the needle. Translate commercial problems into well-defined briefs that technical teams can act on — bringing enough technical fluency to be a genuine peer in those conversations. Commercial Strategy & Go-to-Market Contribution Own preparation and follow-through for key internal meetings, strategic reviews, and cross-functional forums — ensuring the right data is in the room and that decisions translate into clear next steps with accountable owners. Build the analytical frameworks that underpin quarterly planning, forecasting, and target-setting — producing outputs that commercial leaders can use directly. Contribute to go-to-market strategy and sales process design, bringing a data-informed perspective on where the highest-leverage opportunities lie. Spend time in the field with commercial teams to understand where the real friction is — then go and fix it. 3–5 years of experience in revenue operations, sales operations, strategy & operations, or a similar analytical or commercial role. A track record of building things — data models, dashboards, process frameworks, operational tools — not just recommending them. Strong commercial instincts paired with rigorous analytical capability — comfortable moving between a strategic conversation and a hands-on build with equal ease. Genuine excitement about AI and a habit of already using it — someone who has explored how AI tools can accelerate and improve their own work, and is eager to bring that into the fabric of how a commercial organisation operates. Proficiency in SQL and experience with data and BI tools (e.g. Looker, Tableau, BigQuery, or similar). Experience working cross-functionally with Product and/or Engineering teams, or a strong desire to build this muscle — with enough technical fluency to hold their own in those conversations. A bias toward first-principles thinking — questioning assumptions, stress-testing processes, and always asking why something works the way it does. A bias for action, a strong sense of ownership, and the ability to thrive in fast-moving, ambiguous environments. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages. Hopper covers 100% of the premiums for the employee for a group insurance plan through Vitality Health. Automatic contributions when you start with Hopper through Smart Pension. Please ask us about our very generous parental leave, much above industry standards!. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Carrot Cash travel stipend. Unlimited PTO. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

TEECOM | We Make Technology Work in Buildings Do you want to launch or advance a career at the intersection of technology and the built environment? Do you want to work with exceptional engineers to creatively solve complex problems? Do you want to work with clients to take their building experiences to the next level of connectivity, safety, and wow-factor? Do you want to join a company that defines the state of the art in its practice, with visionary leadership and in-house research and development? TEECOM is a $45+ million/year consulting engineering firm with an average annual growth rate of 20% over the past 25 years. We make technology work in buildings through strategic consulting, design and engineering, project management, and enterprise support. We work hard in a fast-paced professional environment that will challenge you to learn and grow, and we play hard through team lunches and events that give back to the community. Join us and make TEECOM even better. About the PositionIn the mid-level Designer engineering role, the Designer II will be proficient in their production skills in Revit and will have a basic understanding of one or more of the disciplines. This individual supports or manages the process of virtually constructing a building and documenting the design contract from the construction documents set through record drawing submittals. This is an opportunity to choose which discipline they would like to become an expert in. This individual is expected to receive delegated production and engineering and work effectively as part of a team. They will continue to be mentored in their focus discipline and given engineering tasks with direct oversight from their mentor, Sr. level engineer, or direct supervisor.The individual will receive thorough instruction through mentorship, hands-on Revit training, and opportunities to shadow senior level technical staff to learn from their experience. • Represent TEECOM Values and Guiding Principles: Individual demonstrates that they CARE about clients and fellow team members, adds VALUE, and earns and builds TRUST., • Lead by Example: Individual sets the example for the team by aligning their actions with their words., • Indirect Mentorship: Individual provides indirect mentorship to anyone who asks questions or needs guidance., • Augment Company-Wide Communication: Individual demonstrates a commitment to elevating company-wide communication by enhancing internal documentation, fostering team collaboration, and supporting transparency across the firm., • Knowledge of the AEC industry and the design and construction process are a plus., • Organization: Keep track of multiple projects and client and team member requests, often on a last-minute basis with excellent follow-up to assure promises are kept., • Documentation: Thoroughly documents, updates, and maintains process documentation, notes, and decisions across appropriate platforms to ensure workflows, processes, and discussions are accessible and up-to-date., • Communication: Conduct business communications in an effective, professional, and concise manner, both verbally and in written formats, and in one-on-one, small-group, and large-group settings. You must read, write, speak, compute, and problem-solve various tasks. Break down complex concepts into smaller and more digestible components that allow for a greater level of understanding by others., • Teamwork: Work as a functional member of a team and successfully work with other teams and business functions to achieve positive results. Facilitate effective project team and cross-functional interactions (Technical, Operations, BD, Marketing, etc.)., • Problem Solving: Approach problems using a methodical and logical method to create a workable solution. Use numbers and mathematical approaches for various tasks. Conduct research using the Internet., • Software: Use software applications effectively and efficiently (G Suite, MS Office, Bluebeam, Slack, Revit, AutoCAD MEP, Navisworks, Bluebeam Studio, etc.) to communicate and deliver work products., • Process Oriented: Follow processes, continually seek to make processes more efficient, enforce processes, and conduct root cause analyses that lead to the update or creation of processes., • Learn the building design process and the pursuit process, • Attend client meetings with senior technical staff members and prepare meeting notes documenting relevant decisions and discussions, • Prepare Revit models and/or AutoCAD drawings, • Assist with specification preparation and design calculations, • Research technical product information, • Assist other technical staff members with job site inspections to determine existing conditions and extent of progress made by contractors, • Perform delegated tasks from senior staff, • Attend and contribute to internal team, discipline, and project meetings, • Regularly document, update, and maintain team-related processes, workflows, and best practices. Actively initiate and participate in discussions about project challenges, process improvements, and other topics that enhance internal documentation and contribute to the team’s success and collaboration, • Perform other work-related duties as assigned, • Ensure timesheets/expense reports are accurate and up-to-date daily, • Achieve billed revenue target each quarter, • Quarterly reviews are completed on schedule, • Utilization equals 85%, • Average hours worked is between 40 and 50 hours per week, • Achieve goals from the Performance Plan each quarter, • Complete 100% of Asana tasks on time, • Actively engage with GitHub repositories, Callback One, Design Decision Logs, and other pertinent platforms by consistently contributing valuable documentation and participating in discussions to enhance internal documentation and team collaboration., • Education/Degree/Major: BS in Engineering (electrical preferred) or equivalent experience, • Construction industry or equivalent experience is a plus, • Autodesk (AutoCAD, Revit) is a plus, • Bluebeam Studio is a plus, • Microsoft Suite, • G Suite, • EIT is a plus, • CDT is a plus£40,000 - £70,000 a yearThis compensation will vary depending on your role-related skills, experience, knowledge, and subject matter expertise. TEECOM is committed to ensuring that we are the right fit for each applicant and that each applicant is the right fit for our team. As we get to know each other throughout the interview, the compensation may vary within the stated range. Your level will be evaluated and determined during the interview process. Please submit your resume and a cover letter.NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ UK Remote | 💰£26,000 - £31,400 + | ✨ Start date - Tuesday 26th May 2026 Working hours - Monday - Friday, 37.5 hours per week, working 9am - 5:30pm ⭐ About our Law Enforcement Team: Law Enforcement Investigators are key to our strategy within financial crime operations. The team is responsible for responding to requests for information from Law Enforcement and other public agencies including the National Crime Agency, Department of Work & Pensions and the Serious Fraud Office. Our team also monitors accounts that are subject to Restraint or Freezing Orders issued under the Proceeds of Crime Act 2002, prepare witness statements for court and carry out reviews of high risk accounts. You’ll join a tight-knit team of about 12, reporting to a Financial Crime Team Manager. While you’ll become a subject matter expert in Law Enforcement Operations, you won't be working in a silo. We work in ‘Pillars’ here, but collaboration is everything. We work closely with other pillars across FinCrime Operations such as AML, Business Banking, and Screening squads to get the full picture. 🔑 You’ll play a key role by… • Triaging and investigating requests from Law enforcement, these can include taking calls from officers., • Analysing customer accounts to identify risk or suspicious activity, and recording your decisions in a clear and concise rationale., • Reviewing and responding to follow up questions from Law Enforcement and other public agencies., • Identifying and escalating high risk tasks to senior investigators., • Collating and gathering information to the authorities in line with the relevant legislation., • Responding to escalations in the Law Enforcement escalation channels 🤩 We’d love to hear from you if… • You have foundational knowledge of financial crime, various typologies, and a keen interest in current trends within the field. This may include experience in a law enforcement liaison role., • You’re detail-oriented, you understand that in the world of Law Enforcement, the small details matter most., • You’re adaptable, you’re happy switching between rapid-fire triaging and methodical account reviews., • You are an excellent communicator with strong written and verbal English skills, enabling you to clearly and concisely summarise complex financial activity., • You are comfortable making judgement-based decisions and assessing risk, • You are self-motivated, independently driven to manage your time, meet deadlines, and take full ownership of your performance., • You can develop knowledge and understanding of UK legislation and regulations around economic crime, including understanding different requests for information and court orders, • You have good time management skills and can work towards deadlines, • You're able to become fluent with MacOS, Slack, and GSuite tools, • You are committed to helping Law Enforcement agencies tackle crime and making Monzo a hostile environment for criminals Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£26,000 - £31,400 ➕share options. 📍This role is based remotely in the UK. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Application questions, • Recruiter call, • Final stage interview with the hiring manager This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. Closing date: Applications are reviewed daily. We will keep this advert live until all vacancies are filled, so we recommend applying as soon as possible. #LI-REMOTE #LI-JW Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊