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Citadines Holborn-Covent Garden is seeking a confident Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Technician , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Maintaining and repairing heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Technician , we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Strong technical and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Technician . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving

Job Title: Office Administration Other administrative occupations not elsewhere classified * Manage day-to-day office administration, including filing systems, electronic records, databases and office correspondence. * Arrange meetings, prepare agendas, take minutes and coordinate communication with staff, clients, suppliers and external parties. * Maintain office supplies, stationery, IT equipment and service-provider records. * Prepare letters, reports, presentations, spreadsheets and administrative documents for management. * Receive, log and respond to routine enquiries, complaints and requests, escalating matters where appropriate. * Maintain personnel, attendance, leave, training, and recruitment records, including arranging interviews and inductions. * Support financial administration by processing invoices, maintaining expense records, monitoring office budgets, and assisting with payment documentation. * Implement and maintain office procedures, data-protection requirements, and health-and-safety records. * Monitor administrative workloads and support the supervision and coordination of administrative staff where required. * Carry out other reasonable administrative duties required for the efficient operation of the business.

Maintenance Technician - Locke at Broken Wharf Millennium Bridge As a Maintenance Technician, you will support the day-to-day upkeep and maintenance of the hotel property, ensuring all guest rooms, public areas, back-of-house facilities, and equipment are maintained to a high standard. Working closely with the Chief Engineer and wider hotel operations team, you will carry out routine repairs, respond to maintenance requests, and support preventative maintenance programmes to minimise disruption and ensure a safe, comfortable, and operational environment for guests and colleagues. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Carry out routine maintenance and repair work across guest rooms, public areas, back of-house facilities, and hotel equipment to ensure the property is maintained to a high standard. Perform general maintenance tasks including electrical, plumbing, HVAC, carpentry, painting, and minor building repairs, escalating specialist issues where required. Inspect, troubleshoot, and identify faults in building systems, equipment, and facilities, ensuring issues are resolved promptly and effectively. Respond to maintenance requests from guests and hotel teams in a timely manner, minimising disruption to operations and guest experience Support the Chief Engineer with emergency repairs, fault finding, and preventative maintenance activities. Monitor and report defects, hazards, or maintenance concerns across the property, ensuring appropriate follow-up action is taken. Assist with refurbishment projects, room setups, furniture repairs, and general property improvements as required. Ensure compliance with health & safety procedures, fire regulations, and safe working practices at all times. Maintain maintenance records, logs, tools, and equipment to ensure accurate tracking and operational readiness. Work collaboratively with colleagues, contractors, and external suppliers to support the effective operation of the hotel. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous experience in a maintenance or facilities role Understanding of health & safety procedures in a workplace setting Experience in a hotel, resort, or large property Proficiency in electrical, plumbing, and HVAC systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Reception Coordinator – Administration Location: Stepney Green, E1 4DT (This is a fully office based role) Salary: £23,500 - £26,000 Vacancy Type: Permanent, Monday to Friday 10am to 6pm, Saturday 11am to 5pm (You will get 1 day off during the week to compensate working on Saturday) Are you looking for a fresh challenge? Can you start at short notice? You will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, general reception duties and H&S duties. You need to have reception or administration experienced, or both and be reliable and with good written and verbal customer service skills. Want more details about what you will be doing? Great - read on! Meet and greeting visitors, ensure the visitor log is completed and advising departments on their visitor’s arrival, as well as sending customer feedback emails. Receiving, signing and informing or distributing to relevant departments via Teams. Answer and direct calls via various platforms and assist tenants with queries, booking appointments or directing them in as to speak to the relevant persons. Assisting clients by explaining various lettings processes, collecting and informing them of what documentation is needed, taking any pending payments, distributing keys and feeding information back to the rest of the admin department. Assisting tenants with final account balance checks and end of tenancy payments outstanding. Send out various documents to landlords and tenants information requirements. • Ensure that all end of tenancy calls and emails have been actioned to current tenants informing them of the relevant instructions & key return processes in line with GDPR before responding. Complete relevant checks and documentation ensuring relevant teams are made aware, update all required systems to ensure other departments have updated information. Notifying current tenants of new tenants due to move in and when, sending welcome email to new tenants. Assisting in helping with key sorting of tags, labels and any other admin jobs assigned. Health & Safety: testing fire alarm on a weekly basis, monitor entrance, deliveries, visitors, door card issuance, genera office H&S signs, any other general H&S duties needed. Office and kitchen stock check and orders, buying the daily fruit and milk whilst maintaining the reception, kitchen as well as front office area. Managing the coffee machine cleans, and stock order on a daily and weekly basis. Supporting with ideas and improvements for the front of house area. Be able to stay longer hours during the busy seasons if required. Is your skill set? Excellent telephone manor and face to face customer service aptitude is a must. Great computer skill and knowledge of systems such as Word, Excel, Teams, Microsoft. Excellent communicator in both verbal and written English. 2 years established previous experience in reception and administration duties. Have a strong and confident nature, able to multitask and prioritise in a busy fast paced environment. Have great time management and organisational skills What we offer you! A open plan vibrant office with music, and fresh fruit available every day. Staff Benefits such as discounts in shops, restaurants, entertainment establishments, GP, Counselling and Wellness access, and regular paid for eye sight test. Additional annual leave, and SSP top up pay accrued with length of service* A day off for your birthday, and a wellness day off per year* Company closure between Christmas to New Year* Summer party as well as the annual winter party (*terms & conditions apply) To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please don’t hesitate to apply.

Core Responsibilities Install and maintain FTTP/FTTH networks, including both underground and aerial (overhead) fibre cabling, ensuring safe and correct setup to customer premises. Terminate, splice (fusion/mechanical), and test fibre optics, using OTDRs, power meters, fusion splicers, and optical connectors to ensure proper signal strength and alignment. Plan and interpret installation diagrams or blueprints, surveying routes and preparing installation plans ahead of deployment. Troubleshoot faults, diagnose issues in fiber connections, and resolve or escalate as needed. Engage with customers, explaining installed systems and answering queries (occasionally upselling add-ons where applicable). Work in diverse conditions, including confined spaces (basements, crawlspaces), heights (ladders, poles), and all weather environments. Ensure compliance and maintain paperwork, including quality standards, safety procedures, job records, and equipment logs. --- Qualifications & Requirements Accreditations required, SA001, SLG (NRSWA), SA008 (working at height/roofs), as well as DBS checks Valid UK driving licence is compulsory Basic education and technical aptitude are expected.

Shift Leader - Wood Wharf Wood Wharf 14 Water St, Building D1/D2, London, E14 5GX, UNITED KINGDOM £16.62/hour Part Time The role Crate Wood Wharf is our newest venue, and we're looking for a Shift Leader to help keep it running at its best. This is the job that holds a shift together. You'll be on the floor and behind the bar, making sure service flows, guests are looked after, and the team has what it needs to do their best work. You're the link between the team and senior leaders: the person who spots the problem before it becomes one, and the one people come to when something needs sorting. We're after someone who is open, honest, straight-talking, and genuinely good with people. What you'll be doing Looking after guests • Bar service, greeting people as they arrive and come to the bar, • Talking people through the menu and making recommendations where needed, • Running pizzas to tables in good time, • Handling questions and complaints properly, including when a manager isn't on site, • Being an ambassador for Crate whenever you're on site Running the shift • Overseeing service so it flows, with the right people in the right roles, • Organising breaks, • Escalating what needs escalating, eg staff disputes, guest complaints, quality concerns, • Keeping the venue looking and feeling its best: layout, lighting, music, temperature, • Staying calm and methodical throughout service Standards and safety • Being the eyes and ears of the team, flagging developing risk situations to a manager or security, • Toilet checks and tidies, back of house, staff areas and waste management, • Correct stock storage and beer lines kept to the highest standard, • Reporting and chasing maintenance issues quickly Opening and closing • Opening up and having the venue ready to welcome guests by 12:00, • Printing and completing the paperwork: Opening Briefs, Toilet Checklists, Close Down Sheets, Waste Sheets, compliance diary, • Opening the EOD system and writing an accurate End of Day report for your shift, • Checking everyone has clocked in and out, • Assigning and signing off closing tasks, • Logging lost property in the EOD report and securing it, • Ensuring the building is secure on close What we're looking for • Experience leading shifts or supervising in a busy bar, pub or restaurant, • Someone who'd rather deal with a problem than pass it on, • Real interest in beer and drinks, and the appetite to learn our range properly, • Confidence handling a complaint or a difficult guest on your own, • Availability across a variable rota, including evenings and weekends What you get • Free staff meal and a drink on shift, plus staff soft drinks, • Generous staff discount across the whole company - bars and online shop, • Summer and winter whole-company staff parties, • Cycle to work bicycle loan scheme, • Career development opportunities, • Employee assistance programme Apply Hit apply and answer a few short questions. Tell us what you've run, and what you'd bring to a shift at Wood Wharf.

Job Title: An Experienced Towing and Recovery Driver Location: South East, London. Job Type: [Full-time / Permanent] Salary + Commission : £300 - £500 per week Job Description: We are looking for a reliable, skilled, and experienced Towing and Recovery Driver to join our busy team. In this role, you will respond to breakdowns, accidents, and vehicle recovery requests, providing excellent customer service to drivers in stressful situations. Key Responsibilities • Respond promptly to recovery dispatches for breakdowns and accidents., • Safely load, secure, and transport various vehicles using flatbeds, spec-lifts, or heavy recovery vehicles., • Diagnose minor roadside faults where possible or safely recover the vehicle to a garage or compound., • Maintain clear communication with the dispatch team and customers., • Conduct daily walk-around checks on your recovery vehicle and maintain accurate logs. Requirements & Qualifications • Experience: Minimum [e.g., 2 years] of commercial towing or vehicle recovery experience., • *Licence: Valid UK Driving Licence with [Class 1 (C+E) / Class 2 (C) / C1 / B+E] entitlement. (Select what applies to your fleet)*., • CPC & Digi Tacho: Valid Driver CPC qualification and Digital Tachograph card., • Clean Record: Maximum of [6] points on your licence (no DR/DD convictions)., • Skills: Excellent knowledge of vehicle tie-down/securing techniques and local road networks., • Availability: Willingness to work a flexible rota, including [nights, weekends, and on-call shifts]. What We Offer • Competitive weekly wages, • Modern, well-maintained recovery fleet., • Full uniform and Specialist PPE provided., • Ongoing training (including IVR modules if required) How to Apply: via interview

We are looking for a proactive, organised and reliable support worker to join a supported accommodation team. The role focuses on supporting residents to develop greater independence, maintaining safe and well-managed accommodation, and keeping accurate records. Resident support • Conduct regular face-to-face support sessions with allocated residents., • Complete and review Individual Support Plans and Support & Move-On Plans within required timescales., • Maintain accurate support logs and electronic resident records., • Help residents develop independent living and life skills, including budgeting and financial management., • Assist with Housing Benefit and Universal Credit matters, rent arrears and benefit issues where required., • Support residents with education, training, employment, housing and move-on options., • Encourage residents to engage with agreed support plans., • Identify safeguarding or welfare concerns and escalate them appropriately., • Maintain professional boundaries and confidentiality. Property and accommodation • Carry out regular checks of allocated properties, including communal, internal and external areas., • Identify and report repairs, maintenance issues, property damage and health and safety concerns., • Follow up reported repairs and liaise with the maintenance team regarding outstanding works., • Check that rubbish is managed and that fire exits, escape routes and communal areas remain clear., • Check that required property and fire safety signage is displayed., • Assist with move-in and move-out checks, including checking furniture, equipment and other property items., • Take photographs and record evidence of property issues where required., • Keep property inspection and maintenance records up to date., • Report compliance concerns promptly to management. Administration and communication • Update internal trackers and databases., • Ensure support documentation is completed accurately and within required timescales., • Monitor outstanding actions and follow them through to completion., • Communicate effectively with management, administration and other members of the support team.