£25000–£30000 yearly
Full-time
Deal
About Us:
We are a reputable hotel located in the scenic region of Kent, committed to providing exceptional hospitality and a memorable experience for our guests. We are seeking an experienced and dedicated Hotel Manager to join our team and lead daily operations with professionalism and passion.
Position Overview:
As our Hotel Manager, you will be responsible for overseeing all aspects of the hotel operations, ensuring guest satisfaction, and managing a dedicated team. Previous experience managing hotel operations in the UK is essential, with experience in restaurant management being a distinct advantage. The ideal candidate should be able to work flexibly across the week, including weekends, to support our busy schedule.
Key Responsibilities:
Oversee and manage all hotel operations, ensuring smooth and efficient functioning.
Drive a high standard of service across all departments to maintain and enhance guest satisfaction.
Coordinate with the restaurant team to ensure seamless integration of hotel and restaurant services.
Recruit, train, and manage staff to maintain a motivated and skilled team.
Monitor budgets and expenses, ensuring cost-effective operations while maintaining quality.
Implement and enforce health and safety protocols across the property.
Address and resolve guest inquiries, complaints, and issues promptly and professionally.
Requirements:
Proven experience in hotel management within the UK.
Strong knowledge and experience in restaurant operations is highly desirable.
Excellent leadership and interpersonal skills.
Strong organizational and time-management abilities.
Ability to work flexible hours, including weekends and holidays.
Customer-focused with a passion for delivering outstanding hospitality experiences.
Benefits:
Competitive salary and potential performance-based bonuses.
Opportunity to lead and shape operations within a reputable hotel.
Employee discounts and other benefits.
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