Workshop Controller
3 days ago
Leigh
Our client, well established and respected within the automotive sector, is seeking an experienced Automotive Workshop Controller to join their busy, high-performing service department. This role is central to ensuring the smooth, efficient, and compliant operation of the workshop, supporting both technicians and front-of-house teams to deliver exceptional customer service. \n \n Key responsibilities to include: \n \n\n • Coordinate daily workshop activities, allocating jobs to technicians based on skillset, workload, and priority.\n, • Monitor job progress, ensuring repairs are completed on time and to manufacturer standards.\n, • Liaise with Service Advisors, Parts, and Technicians to maintain clear communication and workflow.\n, • Manage workshop loading, capacity planning, and productivity reporting.\n, • Ensure all work is carried out safely, accurately, and in line with brand and regulatory requirements.\n, • Support quality control processes, including final checks and documentation accuracy.\n, • Drive efficiency improvements and maintain high levels of customer satisfaction.\n\n \n As an ideal candidate you will bring proven experience in a workshop controller, senior technician, or similar automotive role, supported by strong organisational and communication skills. You thrive in a fast-paced environment and can manage multiple priorities with confidence and accuracy. \n A solid understanding of workshop processes, along with the ability to use DMS systems and workshop management software, is essential. Above all, you take a proactive, solutions-focused approach and demonstrate exceptional attention to detail in everything you do. \n \n In return, the company offers a competitive salary and bonus scheme, alongside access to manufacturer-approved training and ongoing professional development. We offer genuine opportunities for career progression within a supportive, well-structured team environment. Additional employee benefits are available, designed to recognise your contribution and support your wellbeing.