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Stories Officer - London/Hybrid Are you ready to bring client stories to life and make a real impact across a national charity? Do you have the experience to build strong relationships with teams across StepChange and manage stakeholder needs to deliver stories that meet shared objectives? Are you ready to take responsibility for how sensitive stories are sourced, protected and shared, ensuring every voice is treated with care and integrity? We’re looking for a Stories Officer to join our External Affairs team. In this role, you will help bring the experiences of people affected by debt to life, working with clients and colleagues to create authentic, impactful stories for campaigns, media, events and public communications. What you’ll be doing As Stories Officer, you will take ownership of StepChange’s storytelling function, working directly with clients and internal teams to ensure stories are delivered ethically, effectively, and in line with organisational objectives. You’ll develop and maintain processes for sourcing, sharing, and managing client stories, balancing creativity with safeguarding and data protection requirements. You’ll work closely with colleagues across media, marketing, campaigns, partnerships, policy, research, and public affairs to deliver stories that meet their needs and help StepChange communicate with impact. From interviewing clients with lived experience to co-creating materials for campaigns and public events, you’ll ensure every story is told safely, respectfully, and authentically. You’ll also help identify new storytelling opportunities. This role is at the heart of StepChange’s External Affairs work. You’ll collaborate with a wide range of colleagues, manage ethical and safeguarding responsibilities, and help build a consistent, trusted approach to client storytelling across the charity. About you We’re looking for someone with experience in storytelling or content management within a charity or equivalent organisation. You’ll have hands-on experience engaging with people with lived experience and translating their stories into clear, compelling narratives. Confident working with internal stakeholders, you’ll be able to manage multiple priorities, deliver stories that meet team needs, and maintain strong professional relationships across the charity. You’ll have a keen understanding of safeguarding, data protection, and ethical storytelling, ensuring that clients are always supported and respected. You’ll be proactive, organised, and adaptable, with excellent verbal and written communication skills. A passion for storytelling and an interest in the debt advice sector will help you succeed and make a meaningful impact in this role. Equality, Diversity, and Inclusion Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.

The role of the Learning & Development Officer is to provide a consistent and high level of both operational delivery and administrative support by updating training information and maintaining training systems and processes. In areas such as leadership development, performance management, apprenticeships, and supporting a full range of mandatory, technical and management development. This relates to staff, volunteers, trustees and agency and contractors. This role involves a high level of operational delivery, administration and multitasking so the job holder needs to be confident in being able to organise and prioritise their time and work efficiently, effectively and independently in order to be able to respond to a variety of requests and demands. This role is not open to sponsorship. Staff benefits include shuttle bus, and more Read more below. Role Requirements Maintain efficient administration systems that facilitate the smooth operation of the training function with the wider Organisational Development Team. Serve as the first point of contact for all enquiries directed to the Learning & Development Team, providing information and assistance as needed Oversee the management of the team inbox, ensuring timely and accurate responses to enquiries while taking ownership of all queries Process and oversee internal training bookings using Select HR (our HR System) Handle applications for external training, including organising payment and liaising with external trainers as necessary Manage all administrative tasks related to in-house training sessions, including generating delegate lists, preparing materials for trainers, and booking rooms, equipment, and catering as required Produce and distribute certificates for programme participants upon completion. Process invoices from external facilitators, including managing costings for other departments Organise & coordinate the training calendar for the following year by liaising with facilitators and colleagues and working with CET and Therapy teams Update schedules with changes/additions as they arise and inform training representatives and departments Planning and organising ad hoc training sessions as and when required Prepare monthly induction programme including training memos, induction folders, session materials, catering requests & induction evaluations. Deliver brief Training session to new starters and help with tours where necessary Deliver appraisee training via teams Prepare for training sessions, including sending reminders, organising session materials, catering, room and equipment set up Create monthly training and PDR reports and chasing compliance where necessary working with line managers. Produce due dates and other relevant training reports for managers as requested Deliver all training related activities for new starters. Interview Date: 02/03/2026 Strictly no agencies, please. About Us The Childrens Trust is the UKs leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teachers pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Childrens Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Childrens Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UKs diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networksacross the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidates name (and variations thereof). Social media searches will be limited to professional platforms such as Linked In. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview. TPBN1_UKTJ

We are seeking an enthusiastic PR and Social Media Officer to support our external communications, thought leadership initiatives, and events programme, with a particular focus on communicating complex financial and investment-led ideas in a clear, engaging way. Monitor media coverage and compile re

We are looking for a Principal Planning Officer to join our service.

A nonprofit organization in London is looking for a Senior Press Officer to secure media coverage and manage communications. The role includes drafting press releases, maintaining media relationships, and researching news stories.

Social Media and Marketing Officer - 12 month Fixed Term Contract. Social Media and Marketing Officer - 12 month Fixed Term Contract. We are looking for a talented and enthusiastic Social Media and Marketing Officer to join our small but dynamic marketing team.

We are seeking a highly motivated Media Officer to join our team. Within this role, you will be responsible for managing our social media platforms, performing duties that facilitate marketing, public relations and social media engagement. The ideal candidate will have a strong passion for equality

A leading charity for armed forces in the UK seeks an enthusiastic Assistant Public Relations Officer to enhance its public profile. Responsibilities include managing media inquiries, pitching stories, and supporting impactful campaigns like the annual Poppy Appeal. Ideal candidates have a backgroun

The Senior Social Media Officer (B2B) leads the day-to-day delivery of our B2B social media activity. The Senior Social Media Officer (B2B) leads the day-to-day delivery of our B2B social media activity. Support the Social Media and Digital Content Manager to refine an updated B2B Social Media Strat

Media & Communications Officer. To promote campaign messages to the media and the public, which can include national and international travel and managing relationships with celebrity supporters. To package and deliver a media plan in order to maximise the effectiveness of the campaigning work and t

You will be able to demonstrate social media success in relation to predetermined KPIs and be well-versed in the most recent technology and trends in social media. You’ll help shape our voice by creating original written and multimedia content that engages audiences and drives meaningful change. Y

The Royal College of Paediatrics and Child Health (RCPCH) is seeking a confident and proactive Public Affairs and Media Officer to join our Media and Public Affairs team at an exciting time for child health policy and advocacy. As Public Affairs and Media Officer, you will monitor political and medi

The Social Media Officer is responsible for managing and developing Education Partnership North East’s (EPNE) online presence across social media platforms. The role contributes to increasing brand awareness, student recruitment and engagement through the delivery of effective social media campaig

Deal with all aspects of media relations, including researching, drafting and issuing press releases, lines to take and key messages or quotes, organising and facilitating media interviews, assembling media packages, selling‑in stories, owning relationships with journalists and acting as first por

What You’ll Do as a Social Media Officer. Expert in social media platforms and audiences, with a strong grasp of fashion, styling, and creative processes, ideally backed by fashion media or retail experience. Lead bold, end-to-end social media campaigns across platforms, partnering with influencer

The PR & Media Officer plays a hands‑on role within BCI’s communications team, supporting media outreach, storytelling, and the day‑to‑day implementation of BCI’s communications strategy. Understanding of media cycles, narrative angles, and story pitching. Familiarity with social media sch

The News Media Association (NMA) is the voice of national, regional and local news media organisations in the UK – a £4 billion sector read by 46. Liaising with relevant international bodies on areas of common interest (including News Media Europe, WAN-IFRA, IPI, and the FCO initiative on global

We're after a Social Media Officer to join our external communications team. Help us make a real difference to people with a learning disability in the UK, one post at a time! The Social Media Officer role will be a full time (37. What will you do as a Social Media Officer?.

We are seeking an enthusiastic PR and Social Media Officer to support our external communications, thought leadership initiatives, and events programme, with a particular focus on communicating complex financial and investment-led ideas in a clear, engaging way. The role will be responsible for exec

A leading charity organization in the UK is seeking a Social Media Officer to support external communications efforts.

A healthcare provider in Croydon is hiring a Communications Officer to support integrated communication campaigns.

A leading women's healthcare organization based in London is seeking a Media and PR Officer to manage media activities and enhance public relations initiatives. The role includes handling media inquiries, crafting press materials, and collaborating with teams to promote women's health issues. The id

We're after a Social Media Officer to join our external communications team. The Social Media Officer role is a full time (37. Are you a creative social media expert with a talent for making engaging content? Can you create compelling campaigns and craft posts that stand out? If so, we want to hear

An environmental technology organization based in the UK is seeking a PR & Media Officer to assist in implementing its communications strategy. This unpaid volunteering role focuses on media outreach and relationships in the climate and technology sectors. Ideal candidates should have strong writing

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Chief Growth

A local authority client is urgently seeking an experienced Communications Officer to support their communications service in Kettering. Candidates should have experience in communications and marketing, particularly with social media.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Chief Marketi

A prominent healthcare provider in Greater London seeks a Communications Officer to support integrated communication campaigns and media relations.

Reporting to the Chief Digital Information Officer, you will drive a major DDaT transformation to modernise IT, assurance, cyber security and technology services, while enabling digital delivery teams to innovate and build digital, data and AI capability across the department. The Chief Technology O

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Chief Commerc

Technical Officer – British Woodworking Federation. The Technical Officer will work closely with the Technical Director and the wider BWF team ensuring members can gain help and advice covering several core key areas such as technical help, health and safety and regulatory requirements as well as

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Chief Talent

The BVCA is seeking a Social Media Officer to join a dynamic communications team working as part of the wider external affairs department. You will be adept at working with stakeholders to enable you to work across senior management at the BVCA to help raise the senior team's social media profile. M

As Public Affairs and Media Officer, you will monitor political and media developments, identify opportunities to influence parliamentarians and stakeholders, and provide high-quality briefings and communications content to support our advocacy priorities. The Royal College of Paediatrics and Child

Looking for an opportunity to apply your keen news sense and shape perceptions of engineering and technology? We’re hiring a Media Communications Officer to support the Academy’s media and communications activities and tell the story behind how engineers are improving lives and the world around

United Media focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneuria

An environmental organization in the Peak District National Park is seeking a Wildfire Engagement Officer. The successful candidate will conduct wildfire patrols, create social media content, and engage with the public to raise wildfire awareness.

A dynamic media company in London is looking for a Chief Growth Officer to lead its marketing team.

A political party in the UK is looking for a Communications Officer to generate and pitch stories to promote the party's priorities and work in Parliament. Ideal candidates should have strong communication skills, a keen interest in UK politics, and be proactive in a fast-paced media environment.

An independent watchdog in Greater London is seeking a Press Officer for maternity cover. In this proactive role, you'll promote the organisation's work and enhance its reputation through traditional and social media.

A dynamic media company in London seeks a Chief Commercial Officer to lead the marketing team and drive strategic planning.

As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important.The variety of

As a Health Care Assistant we can offer you; - Excellent pay rates up to £18 an hour.Mileage paid at up to 45p per mile.Employer pension contributions.Employee of the month rewards, Blue Light Discount Card, Referral bonuses, appreciation awards for staff who go the extra mile.Flexible shift patte

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and frien

Writing press releases and pitching to top-tier UK trade and national media. An eye for news and social media and a positive can-do attitude. Working closely with our wider marketing and media teams on integrated property campaigns.

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea