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We are Computer wholesale Business with the majority of our business focused on Online Selling through Ebay, Amazon and other Ecommerce platform. We are currently seeking an Office Assistant to join our company at our barking office. Responsibilities: -The Main focus of this role is to manage online Ecommerce Store on Ebay and Facebook & other Market Place. -you will be responsible to take pictures and list it on ebay and other social media platforms. -you will be responsible to answer queries and concerns from the customers and handle returns and replacements and refunds. -you will be responsible for pickup and packing of these items which are sold on ebay and other platforms. -you will be responsible for keep the stock in place and conduct inventory check regularly. -you will be required to assist on daily day to day task of office including recveing mails, taking pictures of the products, creating database, creating ebay listings and other daily tasks. -you will be sitting in separate office and will be responsbile to look after the stock, you need to be self motivated and self accountable. -Manage day-to-day operations of our office. -Arrange and organize incoming & outgoing deliveries, including -Manage correspondence, schedules, and appointments. -Organize the office layout and ensure the availability office Supplies -Negotiate contracts and pricing with office vendors and service providers. -Update and maintain paperwork, documents, and word processing tasks. -Perform general office clerical duties and handle errands as needed. -Create, maintain, and update information in the relevant databases. Education High school diploma or associate’s degree. Technical Qualifications Experience as an office assistant or in a related field Familiarity with Ebay is Must. skills in Microsoft Office programs (basic word, Excel and PPT is a must). Personal Skills English Language: Ability to work effectively with limited supervision. Strong interpersonal and communication skills-both oral and written-. Excellent organizational skills. A self-motivated and independent thinker with a proactive approach. Ability to identify, evaluate and implement alternative solutions to problems. We are small business so there is lot of potential to learn and execute tasks independently. we are looking for someone who can do part time initially, this can be discussed during interview. we are based in barking, London, United Kingdom
Job description Are you an organised, proactive, and driven individual with an interest in commercial property? We are a leading commercial property agency in London, specialising in warehouses, creative workspaces, offices, shops, filming locations, car park spaces, and storage spaces, and we are looking for a dynamic Lettings Manager Assistant to join our team. About the Role This is a fantastic opportunity for someone who wants to gain valuable experience in the commercial property sector. As a Lettings Manager Assistant, you will support our Lettings Manager in all aspects of the leasing process, ensuring smooth day-to-day operations and excellent client service. This role will initially be part-time but has the potential to grow into a full-time position as our business continues to expand. Key Responsibilities - Assisting in managing enquiries from potential tenants and landlords. - Conducting property viewings and assisting with site visits. - Preparing and organising tenancy agreements, paperwork, and documentation. - Coordinating marketing efforts, including online listings and social media posts. - Maintaining accurate records and updating property management systems. - Liaising with contractors, tenants, and landlords to ensure properties are well-maintained. - Supporting the Lettings Manager with diary management and other administrative tasks. What We’re Looking For - A highly organised individual with strong attention to detail. - Excellent written and verbal communication skills. - Ability to multitask and work efficiently in a fast-paced environment. - A proactive attitude with a willingness to learn and grow within the company. - Familiarity with the London commercial property market is a plus, but not essential. - Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with property management software. What We Offer - A supportive and collaborative work environment. - The opportunity to develop skills and grow into a full-time role. - Insight and experience in the commercial property sector. - Competitive salary with potential for progression. Job Type: Part-time Pay: From £12.00 per hour Expected hours: 8 – 24 per week Schedule: - Day shift - Monday to Friday - No weekends Ability to commute/relocate: London E5 9LU: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Application deadline: 10/02/2025 Expected start date: 10/02/2025
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
We’re looking for a dynamic and creative Chief Marketing Officer (CMO) to join The London Network and help us elevate our brand. The London Network hosts exclusive networking events for tech entrepreneurs, professionals, and investors, creating a space for meaningful connections and opportunities. Key Achievements: • 1,000+ attendees • Participants from 30+ cities • Hosted 50+ events If you’re passionate about digital marketing, social media, and content creation, this is your chance to drive the growth of a fast-growing community. Responsibilities: • Social Media Strategy: Develop and execute a content strategy for Instagram, LinkedIn, Facebook, and TikTok to grow our online presence. • Email Marketing: Plan and deliver impactful email campaigns to engage with our network and attract new members. • SEO: Optimize content and web presence to improve search engine rankings and drive organic traffic. • Digital Marketing: Oversee paid campaigns across platforms like Google Ads and social media to maximize ROI. • Photography & Videography: Create high-quality photos and videos for social media posts, reels, and promotional materials. • Content Creation: Design and post engaging content tailored to each platform to drive engagement and build brand loyalty. • Analytics: Track performance metrics across social media, SEO, and digital campaigns to optimize strategies. • Community Engagement: Actively engage with followers, respond to comments, and foster a sense of community online. Requirements: • Bachelor’s degree in Digital Marketing or a related field (preferred). • Proven experience in social media management and growth. • Strong knowledge of SEO strategies and tools. • Proficiency in email marketing tools (e.g., Mailchimp, HubSpot). • Experience in creating and managing digital advertising campaigns (Google Ads, Meta Ads, etc.). • Proficiency in photography and videography, including editing tools (e.g., CapCut, Adobe Premiere). • Creative mindset with a strong sense of branding and storytelling. • Analytical skills to interpret data and optimize campaigns. • Ability to work independently and bring fresh, innovative ideas. Pay: This role offers the opportunity to become a co-founder of The London Network, a startup where you will receive shares; details to be discussed.
Duties Develop a roster of artists to play live music events at various venues across the capital. Be responsible for booking scheduling and coordinating artists performances. Handle logistics such as venue selection, and equipment setup. Communicate with clients, from point of booking to the show date. Look to match the clients with new suitable new opportunities. Manage contracts and agreements with clients, ensuring all terms and conditions are met. Maintain a database of contacts and clients to facilitate future bookings. Experience Knowledge of different music styles and the ability to identify them. Previous experience in an office setting in a position involved in sales and / or telephone communications is preferred. Strong interpersonal skills, be persuasive and able to effectively communicate with clients. Excellent keyboard / typing skills, be competent in using social media platforms and email. Excellent organisational skills to manage multiple bookings and ensure smooth coordination of events. Ability to work well under pressure and meet deadlines.