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To attract quality candidates, a job role description should be clear, detailed, and engaging. Here’s how to structure it effectively: 1. Job Title • Use a concise and specific title (e.g., “Senior Data Analyst” instead of “Data Guru”). • Avoid jargon or internal titles unfamiliar to outsiders. 2. About the Company • Include a brief description of your company, its mission, culture, and values. • Highlight unique selling points, such as innovation, employee development, or social impact. 3. Role Summary • Clearly outline the purpose of the role and its importance within the organization. • Example: “As a Marketing Manager, you will lead our strategy to enhance brand awareness and drive customer engagement across global markets.” 4. Key Responsibilities • List 5-7 specific, action-oriented tasks. • Example: “Develop and execute data-driven marketing campaigns,” instead of “Work on marketing.” 5. Required Skills and Qualifications • Specify technical and soft skills, educational background, and experience levels (e.g., “3+ years of experience in project management”). • Indicate which qualifications are required and which are preferred. 6. What You’ll Bring • Highlight qualities you seek, like problem-solving skills, adaptability, or teamwork. • Be realistic to ensure candidates can meet expectations. 7. What We Offer • Detail perks like competitive salary, benefits, flexible work arrangements, career growth opportunities, or an inclusive work culture. 8. Application Process • Explain the next steps, such as submitting a portfolio, completing an assessment, or interview stages. • Include a clear deadline and contact information. Example Description Position: Digital Marketing Specialist About Us: At [Company Name], we’re redefining [industry/field]. Our mission is to [core mission statement], and we value innovation, collaboration, and growth. The Role: We’re seeking a creative and results-driven Digital Marketing Specialist to craft impactful campaigns that drive engagement and growth. Key Responsibilities: • Develop and implement marketing strategies across platforms (e.g., social media, email, PPC). • Analyze campaign performance and provide actionable insights. • Collaborate with the design team to create compelling content. Qualifications: • Bachelor’s degree in Marketing, Communications, or a related field. • 2+ years of digital marketing experience. • Strong understanding of analytics tools like Google Analytics. What We Offer: • Competitive salary and benefits. • Opportunities for career growth. • Hybrid work environment with flexible hours. A clear and structured description like this attracts motivated, qualified candidates who resonate with your company’s vision.

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

Location: Remote (within 1 hour of Central London for occasional meetings and events) Duration: 3-Month Internship Start Date: February About Us: The Lifestyle Awards® is a prestigious event celebrating the best in lifestyle and luxury businesses, including restaurants, bars, health, and beauty sectors. With a rich history of glamour and public engagement, we are expanding our reach both nationally and globally. Join us in this exciting journey as we prepare for our upcoming events and publishing projects. Role Overview: We are seeking a dynamic and passionate Marketing Intern to join our team. Reporting directly to the founder, Jason Gale, you will gain hands-on experience across various projects, contributing to the success of the Lifestyle Awards®. This is a unique opportunity to work closely with industry leaders and gain insights into the world of luxury and lifestyle businesses. Key Responsibilities: Assist in the development and execution of marketing strategies and campaigns. Support content creation for newsletters, social media, and other digital platforms. Collaborate on website updates and maintenance using Wix (experience is a bonus). Participate in planning and organising events, including the prestigious awards ceremony. Conduct market research and analysis to support business development initiatives. Engage with partners and sponsors, ensuring alignment with our brand values. Attend occasional meetings and events in Central London. Requirements: Strong command of English, both written and spoken. Passion for marketing and a keen interest in lifestyle and luxury businesses. Presentable and professional demeanour. Ability to work independently and as part of a team. Proximity to Central London for in-person meetings and events. Experience with Wix or similar website platforms is a plus. Compensation: £400 a month for expenses. What We Offer: Hands-on experience in a high-profile event and marketing environment. Mentorship and guidance from the founder and industry experts. Opportunity to build a network within the lifestyle and luxury sectors. Flexible working arrangements with the ability to work remotely. Opportunity to develop into a permanent role post internship.

The role offers flexible, remote working to assist a charity publisher to promote and sell its flagship magazine on global philanthropy. The role also provides support to our annual event programme which convenes global participants to discuss philanthropy. As marketing support you will assist the subscriptions manager in delivering campaigns to attract new subscribers and support the organisation’s efforts to ensure existing subscribers renew their subscriptions. As events support you will assist the head of marketing, advertising & events with invites, event materials and post-event follow ups for our 19 events per year. Activities will include Marketing support · Supporting subscriptions manager with digital marketing campaigns – emailing and following up with known contacts to promote the magazine · Carrying out physical marketing campaigns – sending letters to known contacts to promote the magazine · Researching new audiences for the publications · Data collection tasks through online research · General administrative tasks using Excel and Wordpress · Design and deployment of email campaigns using Canva and Mailchimp · Keeping our sector conference calendar up to date by reviewing event notifications and updating on Wordpress Event support · Designing, building and scheduling Mailchimp emails for event invitations – both from Alliance and for external partners · Designing pre- and during-event marketing materials, such as social media shareables and PowerPoint slides · Following up with all registrants post-event with marketing messaging · Processing event subscribers and keeping our database up-to-date Anyone interested must be based in the UK, have access to a computer and a stable internet connection, be contactable by telephone and have access to a printer. All other items required to carry out the role will be provided.

Job description Do you have a passion for creating beautiful brows? Join our stunning high end and modern Beauty Lounge in the heart of Battersea, a 5 minute walk from Clapham Junction Station. We are seeking an experienced Brow Technician to join our amazing team! What we offer: - A gorgeous modern, contemporary and heated/air conditioned beauty lounge - Friendly and supportive team - Flexible work hours - Fully equipped and professional workspace - Discounted treatments - Career progression - Team socials - Safe work environment - Staff kitchen with seating area What we're looking for: - A fully qualified Brow Technician who has a minimum of 2 years experience within the beauty field - MUST be able to wax or thread, map, shape, tint and laminate eyebrows - Be able to perform lash lifts - Engage with clients to understand their preferences and provide tailored recommendations - Excellent communication and interpersonal skills - Able to retain clientele - Outgoing personality, engaging proactively with clients, ensuring they feel welcome and relaxed - High standards of grooming, hygiene and presentation at all times - To be reliable, punctual and professional at all times - To ensure a clean and sanitary work environment by following sterilisation and disinfection protocols - To assist with cleanliness of the salon - Handle client enquiries and feedback in a professional manner to enhance customer experience and maintain salons 5* reputation Responsibilities: - Provide exceptional customer service by greeting clients warmly and addressing their needs. - Utilize strong communication skills to explain beauty treatments and procedures clearly. - Perform eyebrow shaping and makeup application with precision and care. - Maintain a clean and organized workspace to ensure a pleasant experience for clients. - Stay updated on beauty trends and techniques to offer the best services possible. - Assist with content creation Please provide examples of your work/link to your social media for us to assess your suitability for the role.

Job description About Us We’re LightyearNow, a company parenting multiple global social media brands. Our new brand, @ShenduZeng focuses on Instagram, YouTube, and TikTok. We're also entering the exciting world of social media. We’re not just raising awareness in the area of finance; we’re building a movement—and we’re looking for passionate, creative, and driven individuals to join us on this journey. Overview We are seeking a motivated and creative Social Media Intern to join our dynamic team. This internship offers an excellent opportunity for individuals looking to gain hands-on experience in social media management and public relations. As a Social Media Intern, you will assist in developing and implementing social media strategies that enhance our brand, Shendu Zeng's presence and engage our audience effectively. Who We’re Looking For: Whether you’re a fresh graduate bursting with ideas or a seasoned professional ready for your next challenge, we want you. Whether you’re based in the United Kingdom or United States and obsessed with all things digital, this is your moment. We're looking for people we can shape and grow with for a long time. We won't lose wisdom! This job hires for 2 Social Media Marketing Interns. Duties - Assist in creating, curating, and managing published content (images, video, written) across various social media platforms. - Monitor social media channels for trends, feedback, and engagement opportunities. - Collaborate with the marketing team to develop innovative campaigns that align with our brand objectives. - Conduct research on industry trends and competitor activities to inform content strategies. - Help maintain a consistent voice and style across all social media platforms. - Support the team in drafting press releases and other public relations materials as needed. - Analyse social media metrics to assess the effectiveness of campaigns and suggest improvements. Skills - An understanding of platforms such as Instagram, YouTube, and TikTok. - Excellent written and verbal communication skills with a keen eye for detail. - Ability to work collaboratively in a fast-paced environment while managing multiple tasks. - Creative mindset with a passion for storytelling through digital content. - Basic knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus but not essential. This internship is designed for those eager to learn and grow within the field of social media and public relations while contributing positively to our team’s goals. There is a possibility to become permanent. Job Types: Full-time, Permanent, Graduate Pay: £25,880.00-£28,401.00 per year Additional pay: Performance bonus Quarterly bonus up to 30% of your salary Benefits: Bereavement leave Company pension Flexitime Gym membership Life insurance Paid volunteer time Sick pay Work from home Schedule: Monday to Friday Overtime available at attractive rates Education: GCSE or equivalent (preferred) Work Location: Remote LightyearNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Professional and Enthusiastic Receptionist & Spa Coordinator at Hampstead MedSpa Are you a highly organised, professional, and personable individual with a passion for client service? Hampstead MedSpa, located in the heart of North London, is seeking a Receptionist & Spa Coordinator to join our growing team. If you thrive in a dynamic environment and love the beauty and wellness industry, this is your chance to shine in a luxurious, state-of-the-art MedSpa setting. This is a zero-contract, freelance position, offering flexibility and the opportunity to shape your schedule while contributing to a thriving MedSpa environment. Plus, enjoy a commission-based incentive scheme for exceeding sales thresholds and achieving targets. Key Responsibilities, as the face of Hampstead MedSpa, you will: - Create a Memorable First Impression: Greet clients warmly, ensuring they feel welcomed and valued from the moment they arrive until their departure. - Manage Bookings & Schedules: Coordinate appointments for treatments such as injectables, body therapies, skincare, hair services, and nails, ensuring smooth operations. - Support Professionals: Liaise with our talented team of nurses, beauticians, laser specialists, and therapists to optimise schedules and room usage. - Handle Inquiries: Respond to client questions and requests via phone, email, and social media with professionalism and efficiency. - Ensure Satisfaction: Act as the point of contact for feedback and client concerns, ensuring all issues are resolved promptly and effectively. - Maintain a Polished Reception Area: Keep the reception area clean, organised, and inviting for clients and visitors. - Perform Administrative Duties: Process payments, issue invoices, and manage booking software with accuracy and attention to detail. - Promote Services: Upsell treatments and products where appropriate, providing clients with tailored recommendations. - Assist with Marketing Efforts: Collaborate with the management team to coordinate social media posts and campaigns to promote services and grow the business. What We Offer At Hampstead MedSpa, we value our team and offer: - Flexibility: This zero-contract, freelance role allows you to shape your schedule to fit your lifestyle while supporting a growing MedSpa business. - Commission-Based Incentives: Earn a commission for exceeding sales targets, with opportunities to increase your earnings as you help the business grow. - A Luxurious Workplace: Work in a stunning, modern MedSpa environment with premium facilities and a supportive, collaborative team. What We’re Looking For We are looking for someone with: - Experience: Previous experience as a receptionist or spa coordinator is highly desirable, especially in the beauty or wellness industry. - Excellent Communication Skills: A warm, friendly demeanor paired with outstanding organisational and multitasking abilities. - Technical Proficiency: Familiarity with booking software, Microsoft Office tools, and social media platforms. - Professionalism: A polished appearance and a calm, confident presence, even in a fast-paced environment. - Client-Focused Attitude: A proactive, problem-solving mindset and a dedication to ensuring every client leaves satisfied. - Passion for the Industry: An interest in beauty, aesthetics, and wellness is a strong plus. Join our team at Hampstead MedSpa and help us create a world-class experience for our clients while advancing your career in a supportive and luxurious environment. Apply now to become part of our journey to excellence!

Location: London or Leeds (travel required) Employment Type: Part-Time/Freelance Responsible to: Marketing Director Key Responsibilities - Distribute promotional leaflets and materials at events, fairs, and online platforms to generate interest in Anglo & Phoenix Education's services. - Assist in the planning and execution of marketing campaigns, including both digital and in-person initiatives. - Create engaging content for social media, newsletters, and other marketing channels to raise brand awareness. - Support lead generation by connecting with prospective students, parents, and educators, fostering long-term relationships. - Represent Anglo & Phoenix Education at events, ensuring a positive and professional image. Requirements - Currently enrolled at or recently graduated from a university in the UK. - Familiarity with the UK university application process and student life (knowledge of international transitions is a plus). - Passionate about education and committed to education services particularly to international students. - Strong communication skills, with the ability to engage and connect with diverse audiences. - Experience in social media management, content creation, or marketing campaigns (preferred but not essential). - Proactive, creative, and reliable, with excellent organisational skills. - Comfortable speaking to groups and distributing promotional materials. Benefits - Competitive hourly rate (£15 - £25 depending on experience) with commission (depending on performance) and flexible working hours to fit around your studies. - Opportunity to gain hands-on experience in marketing, communication, and event management. - Expand your professional network within the education and marketing sectors. - Be part of a dynamic and supportive team that values your contributions and ideas. If you’re passionate about marketing and education, please send your CV and a short cover letter explaining your interest in the Marketing Officer role.

Key responsibilities: Assisting the events team with a high number of events, ranging from small meetings to award ceremonies. Accompanying events manager to both internal and external events Promoting events across all social media platforms. Supporting the events manager with logistical and administrative support. Maintaining records of all bookings e.g. venue and catering and taking payments where necessary. Assisting with creative decisions. Attending all meetings to act as a second point of contact. Ad-hoc duties at events including, but not limited to, guest list management, showing guests to tables and taking coats. Helping set up and dismantle events efficiently through to completion Ensuring all branded items for events arrive on time.

Hi there! I'm Hyder, and I'm looking for a super helpful and organized person to be my assistant. Here's what I need: I run online businesses, have some Airbnb places in London, and I'm always working on exciting new projects. Life is busy and full of opportunities! I need someone to help me with: - Taking care of my home and Airbnb rooms - Packing and sending out products we sell online - Taking pictures and making videos of our stuff - Helping with tele and email sales - Doing some office work like emails and organizing - Running errands and maybe some shopping - Helping post things on social media - You don't have to clean (I have someone for that), but it would be great if you could take up cleaning responsibility if needed. - The perfect person for this job would be: - Really good at getting things done - Someone who notices little details - A person who finds work to do without being told - Happy to help out with all sorts of tasks - Quick to learn new things - Good at talking to people - As our company grows, there will be lots of chances for you to grow with us too! - Every day will be different and fun. If you think this sounds cool, send me a message saying: - "I want to be your assistant! I can talk about the job on [Date] at [Time]." - Also, tell me what you think is the most exciting part of this job. - I can't wait to meet someone awesome who wants to help make my busy life easier!

About Us: SMR Facilities Management is a leading recruitment agency specializing in the hospitality sector. We are embarking on an exciting new phase of growth and expansion, driven by our commitment to providing innovative solutions for our clients and candidates. This is a fantastic opportunity to join a dynamic company and play a pivotal role in shaping our future. About the Role: We are seeking a highly motivated and results-oriented Project Lead to spearhead a critical business expansion project. You will be responsible for the entire project lifecycle, from concept to launch and beyond, ensuring its success and alignment with our strategic objectives. Key Responsibilities: Project Planning & Implementation: Develop a comprehensive business plan for the expansion project, including market analysis, competitor research, and financial projections. Define the scope, objectives, and deliverables of the project, establishing clear timelines and milestones. Secure necessary resources, including facilities, equipment, and personnel. Implement robust project management methodologies to ensure efficient execution and timely completion of tasks. Market Research & Analysis: Conduct thorough market research to identify new opportunities and assess the competitive landscape. Analyze industry trends and client needs to inform the development of new services and solutions. Develop and implement strategies to penetrate new markets and expand our client base. Business Development & Sales: Develop and implement a comprehensive sales and marketing strategy to promote the new business venture. Utilize various marketing channels, including online platforms, social media, industry events, and partnerships, to generate leads and attract new clients. Build and maintain relationships with key stakeholders in the hospitality industry to secure new business opportunities. Operational Support: Assist in the day-to-day operations of the recruitment consultancy, including timesheet management, supplier invoices, etc. Contribute to the overall growth and development of the company by identifying new opportunities and implementing innovative solutions. Qualifications & Experience: Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in project management, ideally within the recruitment or hospitality sectors. Strong understanding of the hospitality industry, including current trends, challenges, and talent needs. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team, managing multiple tasks effectively. Proficient in Microsoft Office Suite and project management tools. Benefits: Competitive salary and benefits package. Opportunity to play a pivotal role in a significant business expansion project. Be part of a dynamic and supportive team environment. Excellent career progression opportunities within a growing company.