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We are looking for an experienced and confident Floor Waiter Supervisor to join our busy pizzeria in Sidcup, Kent. The successful candidate will be responsible for supervising the front-of-house team, ensuring excellent customer service, maintaining smooth floor operations, and supporting the management team during busy service periods. Key Responsibilities ● Supervise and coordinate the front-of-house/waiting team during service. ● Ensure customers receive friendly, professional and efficient service. ● Allocate tables and manage the flow of service. ● Support and guide waiting staff throughout each shift. ● Handle customer queries and resolve service issues professionally. ● Ensure tables, dining areas and front-of-house areas are kept clean and presentable. ● Assist with opening and closing procedures. ● Monitor staff performance and maintain high standards of service. ● Communicate effectively with the kitchen and management team. ● Help train and support new members of staff. ● Lead by example during busy and high-pressure services. Requirements ● Previous experience in a similar supervisory role is essential. ● Previous experience working in a restaurant, pizzeria or busy hospitality environment. ● Fluent spoken English is essential. ● Strong communication and customer service skills. ● Confident supervising and motivating a team. ● Reliable, organised and punctual. ● Able to remain calm and professional during busy services. ● Flexible availability, including evenings, weekends and holidays. ● A positive attitude and professional appearance. Important Please do not apply if you do not have previous experience in a similar role. Applicants without relevant supervisory experience will not be considered. If you have the experience, confidence and leadership skills to help us deliver an excellent customer experience, we would love to hear from you.

Job Description: Salon Manager Company: AeroSpa (Airport Wellness & Beauty)London City Airport Reports to: Director Job Type: Full-time 30-37.5 hours - depening on preference About AeroSpa AeroSpa is a premium spa brand operating across UK airport terminals, offering travellers a moment of calm before they fly. Our services follow the AeroSpa journey — Relax, Refresh, Recover, Continue the Journey — delivered with a level of professionalism and warmth that reflects our brand. Role Purpose The Salon Manager is responsible for the day-to-day running of the salon, ensuring a seamless, high-quality guest experience, a motivated and well-presented team, tightly controlled stock, and strong footfall conversion from the departure lounge. This is a hands-on role: the Manager is expected to work on the treatment floor themselves as well as lead the team. Key Responsibilities Salon Operations • Oversee the day-to-day running of the salon, including rotas, opening/closing procedures, and health & safety compliance, • Ensure the salon consistently meets AeroSpa's brand and service standards, • Manage bookings, walk-ins, and treatment scheduling to maximise chair/table utilisation during peak departure times, • Report performance, incidents, and issues to the Director as required Stock Management • Order, receive, and manage stock levels for retail and treatment products, • Conduct regular stock takes and minimise waste, loss, and overstocking, • Maintain accurate stock records and flag reordering needs in good time, • Ensure products are displayed and rotated in line with brand guidelines Team Leadership & Motivation • Lead, motivate, and coach a team of therapists and front-of-house staff, • Run team briefings and on-the-day guidance to keep the team engaged, especially during high-pressure travel periods, • Foster a positive, professional team culture Promotion • Actively promote AeroSpa services and treatments to passengers in the departure lounge to drive walk-in bookings, • Represent the AeroSpa brand confidently when engaging with passengers and airport stakeholders Treatments • Deliver treatments personally as part of the working week, including:, • Manicures & pedicures / nail services, • Threading, • Massage, • Maintain full competency and up-to-date qualifications across the above treatments, • Uphold hygiene, safety, and hospitality standards on every treatment delivered Skills & Experience Required • Proven experience in a salon/spa management or senior therapist role is preferred, • Qualified and experienced in nail services, threading, and massage is preferred, • Strong leadership and people management skills, • Confident, outgoing communication style — comfortable approaching and engaging passengers, • Ability to work flexibly, including early mornings, evenings, weekends, and bank holidays in line with flight schedules, • NVQ Level 3 (or equivalent) in Beauty Therapy preferred; candidates with a minimum of 3 years' salon experience will also be considered Personal Attributes • Calm under pressure, especially during busy travel periods, • Highly organised with strong attention to detail, • A natural motivator who leads by example, • Sales-driven with a genuine passion for guest experience Salary £35,000 – £40,000 per annum depending on experience