Are you a business? Hire pain candidates in Middlesbrough
As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.
Receptionist – Private Members Club. One of the most exclusive private members club in London, the place to be for politicians, royals and A-list alike is looking for a talented and passionate Receptionist to join their team. The successful Receptionist will be rewarded with:. ...
Receptionist, Permanent, International Business, Central London, £30,000. Our client, a successful business, requires a Front of House Receptionist with strong Secretarial and Admin skills (Word, Excel and Outlook needed) to work alongside a colleague and to provide a professional welcome, plus f...
Receptionist vacancy at High-end Law Firm in London,. IMPORTANT: Previous FOH receptionist experience from either a company, or a 4 or 5* Hotel, or ex-cabin crew experience essential. Search "Receptionist Needed" for more information on our jobs. ...
Position: Front Desk Receptionist. The receptionist serves as the first point of contact for students, staff, and visitors at the university's main reception area. The receptionist provides exceptional customer service, handles inquiries, and ensures efficient operations of the front desk. Overvi...
We are looking for exciting individuals who can say "yes" to the following to join our growing team:.You will become part of a wonderful team in a fabulous media company.This is a busy role capturing external guests, managing meeting rooms and supporting staff.We will set you up for success throu...
Both 9 month contract roles (Shift Rota) Corporate Receptionists Experience ONLY / Company Receptionists wanted for High-end Law Firm in London (they have a team of 8), to be part of a front of house client-suite vibrant team who enjoy providing 5* customer service and administration. Receptionis...
We are currently seeking a talented individual to join our team in London as an Office Receptionist – office administrator. Previous experience in a receptionist or administrative role is preferred. ...
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Pembury Partners are assisting an UHNW Private Client and family with the search of a professional, experienced Housekeeper for their home based in Essex. ...
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner.You will also be assigned duties as required (i.Answer and direct phone calls .Act as first point of contact for visitors.High s...
If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this postFull Job Descriptions can be found in the adverts supporting documentsJob descriptionJob responsibilitiesThe Anaesthetic Department falls within the Surgical CareGroup and comprises A...
We are currently recruiting Registered Nurses for a variety of residential and care settings based in Folkstone. As a Registered Nurse, you will be expected to provide personal care, companionship and general nursing duties. As a Registered Nurse, you will receive:. You must also be a qualified N...
Job Title: Perioperative Staff Nurse. Develop and implement plan of care, supervise Practical Nurses and collaborate with other health care professionals. When charges are not captured automatically the nurse will complete within Epic in real time, Perioperative Services within 24 business hours....
Join Our Mission at The Care Leaders, and support children in care today!. At The Care Leaders, our award-winning social enterprise is dedicated to transforming children’s social care. We are excited to expand our team with a role for a Digital Marketing Assistant. About The Role: Digital Marketi...
Join us as a Registered Nurse at Maria Mallaband Care Group, where you will be empowered to be your best self every day and experience firsthand the transformative power of your care. THIS ROLE IS AVAILABLE FOR QUALIFIED NURSES ONLY. ...
We now seek additional Nurses who are passionate about, and thrive on, making a real and positive difference to the lives of older people. ...
Support Worker - £1,000 welcome bonus. Due to the remote location of Ogilvie Court it is essential our support workers can drive or be dropped off/picked up. We are looking for support workers or individuals who are passionate about caring for others, and would like to make a lasting difference f...
To be a successful Sales Team Member you will:. Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. ...
The Anaesthetic Department falls within the Surgical CareGroup and comprises Anaesthetics, ITU, Theatres, Chronic Pain, Acute Pain,Pre-assessment and Day Surgery, along with surgical specialties. Facilities exist on the wardsto continue major nerve blockade post-operatively and there is the suppo...
The pain service works in collaboration with the integrated community pain management team which consists of specialist MSK team, highly specialised psychologists and pharmacist and provides a comprehensive pain management programme and medicine/opioid optimisation clinics. The pain service works...
The Pain Management department based within a trust in South West England are looking for a Locum Consultant in Chronic Pain to start as soon as possible for 6 months in the first instance. NHS experience in Chronic Pain. Specialist registration in Anaesthetics or Pain Management is desired. ...
Maintaining close links & working practices with Chronic Pain Service - working weekly session with Pain Management Service (chronic pain) Clinical Director Consultant - reviewing referred patients with persistent pain & involved with developing pathways of care. Take day to day professional resp...
An exciting opportunity has arisen offering the chance to become part of our dynamic surgical Admissions and day surgery team.This is a demanding role and will require good effective communication skills and the ability to work effectively within our team.Primarily based on the Blackburn site you...
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