Food Runner and Waiter / Waitress
28 days ago
London
Food Runner – Layali Lounge Layali Lounge is a Lebanese restaurant and shisha lounge at Trent Park Country Club, North London. We’re known for warm, generous Lebanese hospitality, where every guest is treated like family. Our aim is that every guest leaves feeling welcomed, well looked after and eager to come back. As a Food Runner, you’re a key part of the service team and the vital link between our kitchen and the floor. You make sure every dish reaches the guest hot, fresh and looking exactly as it should. Key responsibilities: • Take food from the kitchen to the right tables quickly, safely and accurately, • Check each plate against the order and presentation standards before it leaves the pass, • Know the menu well enough to describe dishes, especially our meze and grills, when serving, • Check in with guests after dishes arrive and pass any requests to the waiting team, • Clear, clean and reset tables promptly between courses and guests, • Keep the pass, service stations and floor tidy and well stocked throughout service, • Follow food hygiene and allergen procedures at all times, • Support the waiters, bar and shisha team whenever it’s busy What we’re looking for: • A friendly, positive attitude and a genuine wish to make guests happy, • The ability to stay calm, organised and quick during busy services, • Good teamwork and clear communication, • Attention to detail and pride in high standards, • Reliability, punctuality and a smart appearance Waiter/Waitress – Layali Lounge At Layali Lounge, service is at the heart of everything we do. We want every visit to feel special, whether it’s a relaxed meal, a celebration or an evening of shisha with friends. Our waiting team creates that experience through warm, attentive and personal service in true Lebanese hospitality style. As a Waiter or Waitress, you’ll look after guests from the moment they arrive until they leave, making sure every table feels valued and every detail is right. Key responsibilities: • Greet guests warmly, seat them and make them feel at home, • Present the menu with confidence, explaining dishes, recommending meze, grills, drinks and shisha, • Take orders accurately, including allergies and special requests, and pass them clearly to the kitchen and bar, • Serve food and drinks to a high standard, at the right pace for each table, • Read each table and anticipate what guests need, such as a top-up, the next course or a quick check-in, • Handle questions, feedback and any issues politely and professionally, • Take payments accurately and thank guests personally as they leave, • Keep sections clean, organised and ready for service, • Work closely with food runners, the kitchen, bar and shisha team to keep service smooth, • Follow food hygiene, allergen and licensing procedures What we’re looking for: • Excellent people skills and a natural warmth with guests, • Confident, clear communication and good English, • The ability to manage several tables and stay calm under pressure, • A smart, well-presented appearance and a professional manner, • A team player who takes pride in high standards, • Previous restaurant experience is a plus, but the right attitude matters most Why join Layali Lounge? • A growing business with real opportunities to progress into senior, supervisory and management roles, • Full training on our menu, service standards and hospitality, • A friendly, supportive team in a beautiful setting at Trent Park Country Club, • Staff meals and a fun, lively working environment
