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Plan and manage office work schedules, assign administrative tasks, and delegate responsibilities to ensure efficient workflow across all departments. Supervise the handling of all internal and external correspondence, client inquiries, and documentation related to accounts, billing, payroll, sales records, statistical data, and staff vacancies. Ensure that all internal procedures and compliance requirements relating to client records, document retention, and financial transactions are adhered to in line with industry regulations. Coordinate with other departments to support cross-functional operations, staff onboarding, and administrative reporting. Organise and manage the company’s resources, including office supplies etc. Maintain accurate records of internal processes and provide regular updates to senior management on administrative operations and performance.