Trabajos pets en GrimsbyCrear alertas

We’re searching for a new Account Executive to join our client services team, initially on a 12 month contract. This position is remote, but a lot of the team are based in and around Leicestershire, and there may be a requirement at times to work together, visit clients, collaborate and socialise. A day in this role would involve: • Writing, setting up and scheduling email marketing, • Writing and setting up social media advertising, • Preparing regular client reports and attending client meetings, • Getting stuck into regular day to day admin tasks, • Supporting an Account Manager in all their work, • Some copywriting, briefing and proofing of creative The right person will: • Take pride in writing perfectly formed and interesting copy, • Be fastidious about not making errors (but learn from it when they do), • Remain super organised, whether that’s using Post-it notes, a notepad or the latest trendy app, • Have a can do attitude and work well within a team to meet tight deadlines, • Be as confident talking to people on the phone and email, as you are on social media, • Learn quickly as they go and know there’s (almost) no such thing as a silly question if it helps get something done, • Have a degree in marketing/advertising OR some experience in an agency or client side There is a real buzz, excitement and family feel about the company, especially since we became Employee Owned last year. All 70 of us are passionate about what we do. As a fully remote agency, working from home (or wherever else you fancy), is our standard but our team spirit and strong culture shines through. We frequently organise meet-ups to get together, share pictures of our pets and kids, and have that all important face time with colleagues and friends. But, we get it, this is a job ad, we know how it works - other benefits include: • Competitive salary based on your experience, • Flexibility to work remotely, • 20 days annual leave and 8 days national bank holidays plus paid days off around Christmas Early finishes on Fridays, • Your birthday off, • Time off to volunteer for local charities to make a difference, • A big good old messy Christmas party and a mid-year summer party, • Whatever computer, software, books and other materials you might need, • A healthy budget for whatever training, conferences, and other qualifications you might be interested in taking, • Free coffee, pastries, and other goodies if you happen to be in the hot-desking space we have available in the city, • Regular paid for social activities (in person and remote): cookalongs, yoga lessons, go-karting, curries, poker, away-days and more References from RKH alumni that fondly remember us and regret moving on are available upon request. If youʼve made it this far and this is making sense, please apply, cheers!

Location: Remote - Preference for Europe/Dubai/UK but open to candidates based in EST time zones Compensation: $130K - $150K We are building a secure computation network that is fundamentally changing how high-value data is stored and used globally. Our decentralized technology expands beyond traditional blockchain transactions into new verticals like AI, biometric data, health data, voting, and consumer data using privacy-enhancing technologies (PETs). Backed by a record-setting seed round and founded by high-profile leaders from Uber, Indiegogo, and Coinbase, we are seeking a highly experienced Head of Community to drive our global strategy. This is a critical, deeply cross-organizational role where you will design and execute innovative strategies to bring to life a vibrant global community. You will serve as the pulse of the project, collaborating closely with senior Marketing, Product, Engineering, and Research teams to align community initiatives with the project's development and vision. Key Responsibilities: • Strategy & Growth: Develop and execute creative strategies to drive community growth and engagement with intentionality., • Program Leadership: Lead end-to-end community initiatives, including ambassador programs, interactive forums, competitions, and social media campaigns., • Cross-Org Alignment: Collaborate closely with Marketing, Product, Engineering, Developer Relations, and Research teams to ensure a cohesive community strategy., • Events & Hosting: Organize and host community AMAs, webinars, workshops, and Twitter/X Spaces, and participate in live events., • Sentiment & Feedback: Monitor and analyze community sentiment, trends, and feedback to inform product and marketing strategies., • Team Building: Recruit, train, and manage a team of community ambassadors, setting clear goals and metrics., • Risk Management: Lead crisis management and conflict resolution within the community., • Experience: 4+ years of experience as a community leader in crypto/Web3., • Crypto Fluency: Deeply embedded in crypto culture, fluent in its narratives and evolving ecosystem., • Scaling Track Record: Proven ability to build and scale communities, ambassador programs, and engagement campaigns., • Technical Grasp: Strong grasp of blockchain technology and decentralized systems., • Soft Skills: Excellent communicator with strong interpersonal skills and high emotional intelligence., • Strategic & Analytical: Strategic thinker and planner, skilled in data-driven engagement strategies, and possessing creative problem-solving abilities with a bias for action., • Leadership: Empathetic and curious leader who motivates teams and builds resilient, growth-driven cultures. Preferred Experience (Nice-to-Have): • Active personal Twitter presence., • Experience at an early-stage startup or a Web3 protocol., • Skilled in community platforms and social tools., • Compensation: Competitive compensation package, inclusive of a base salary ($130K - $150K) and a vast token allocation (token award)., • Flexibility: 100% remote-first organization (primarily focused on European and US East Coast time zones) with working hours adaptable to your lifestyle., • Time Off: 25 days of annual paid vacation, plus paid sick leave & parental leave., • Culture & Offsites: Twice a year company offsite to work and have fun as a team, plus a mentorship-oriented work culture., • Wellness: Company-paid Employee Assistance Program (mental, financial, and legal help) and a monthly coworking stipend up to €150., • Impact: Work on new, complex problems in an emerging and dynamic field (secure computation, PETs, AI) and learn from world-class domain experts. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

Hello 👋 Bring your strengths. Raise the bar. Shape the future. We’re looking for a high-performing Senior Full Stack Engineer to join our team and help us build the future of Matomo — the world’s leading open-source web analytics platform that empowers users with full data ownership and built-in privacy. This is more than a coding role — it’s an opportunity to tackle complex challenges at scale, work with a talented and driven team, and help shape how we do engineering as we grow. You'll be working in the heart of our platform — contributing to our core application and plugin ecosystem — and making a meaningful impact on hundreds of thousands of users worldwide. If you thrive in large codebases, get energy from solving hard problems, and are excited by the chance to bring your ideas, passion, and expertise into a high-impact environment, we’d love to hear from you. Roles and Responsibilities 🚀 Engineering Excellence • Design, develop, and maintain robust, secure, and performant software at scale. - Solve tough, technical problems that matter — from performance bottlenecks to architectural improvements. - Navigate and contribute to a mature, complex codebase — and leave it better than you found it. - Write clean, well-tested, maintainable code that your future self and teammates will thank you for. - Share your expertise through code reviews, pairing, and mentoring. Product Collaboration • Work hand-in-hand with product managers and designers to deliver value that delights users. - Challenge assumptions, refine ideas, and bring an engineering perspective to product discussions. - Influence the roadmap by identifying impactful technical opportunities and trade-offs. - Stay close to the “who” and the "why" behind what we build — not just the "what." Shaping Our Growth • Be a culture and quality multiplier — bring energy, curiosity, and a drive to raise the bar. - Help evolve how we work — improving our engineering practices, processes, and standards. - Take initiative in shaping solutions, identifying risks early, and driving delivery forward. - As our company grows, you’ll help define what great engineering looks like at Matomo. About InnoCraft and Matomo 📊 At _, we’re building a more ethical, privacy-first digital world. As the leading open-source web analytics platform, Matomo powers over 1 million websites and apps in 190+ countries, offering organisations the insights they need while maintaining full data ownership and user trust. In Germany, Matomo is particularly popular with public institutions, universities, and companies that take GDPR compliance seriously. As part of our long-term growth, we are expanding our established Europe-based engineering team to support Matomo’s increasing adoption by enterprise and public-sector organisations across Europe. We believe in openness, privacy, and transparency. Every month, our platform processes billions of data points — transforming complex information into intuitive, powerful reports that delight users. Matomo is available in 50+ languages and supported by a global, fully remote community with strong hubs in New Zealand, Germany and France. If you are interested you can take a look at our Github here: _ Why Matomo 💡 • Privacy-first: Ethical analytics built around GDPR and user trust. - Open Source: Shape a platform used in 190+ countries. - Global team: Work with colleagues across Europe, New Zealand, and Canada. - Established & Growing: Profitable and self-funded, with double-digit growth for 5+ years and a steadily expanding global team. - Fully Remote: 100% work-from-home within Ireland, with flexible hours. - Career Growth: Clear Engineering Career Development Framework supporting skill progression and leadership growth. - High Calibre Team: Join a collaborative group of experienced engineers focused on innovation and impact. - AI-Empowered Development: Use AI tools and practices to accelerate experimentation, development, and quality. Minimum qualifications 🤓 • You have 8+ years’ experience in software engineering, including full-stack development. - You’re highly competent in PHP and JavaScript, and not afraid of diving deep into a large legacy codebase. - You bring a structured approach to solving complex problems, and thrive in systems with many moving parts. - You’re passionate about building products and not just writing code — you want your work to have real impact. - You’re thoughtful, pragmatic, and care deeply about quality, user experience, and craftsmanship. - You collaborate with humility, communicate clearly, and enjoy learning from others as much as teaching. - You’re sure-footed in a remote environment, and able to build effective working relationships with people on the other side of the world. Bonus points for: • Experience with _ or modern JS frameworks - Familiarity with large-scale open-source systems - Contributions to community projects or mentoring others - Comfort with Linux CLI, databases (MySQL), and Git/GitHub workflows Benefits 💪 • Remote work (save many hours on commute, and save money) - Budget for co-working space or work from home - Home office equipment supplied - Flexible hours - 25 days of paid holidays per year plus your national public holidays - Sick leave - Health Insurance: Your Well-being, Our Priority - A huge “playground” to grow your skill set - Volunteering Day: Empower Your Impact - Bereavement Leave for Pets: Compassion Beyond Boundaries - Training Opportunities - Mental Health Support Services - Opportunity to have an immediate impact on a product that is used by more than 1 million websites and almost 2% of the whole Internet - Opportunity to work in a customer obsessed business, dedicated to building high-quality software with a strong mission of helping people grow their web projects while keeping full control of their data Location 🌍 • 100% Remote work position - Must be Located in Ireland Diversity and Inclusion InnoCraft celebrates the things that make you, you! We are an inclusive employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status or disability. We actively seek diversity in our workplace and embrace individuals with unique backgrounds, perspectives, and abilities! Come join our growing team that’s helping ensure a safer, more privacy-focused web/internet! #LI-Remote€80,000 - €110,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Our Client Our client is a family-run Japanese company with more than 200 years of history. It has two divisions: Food for human consumption and pet food. In Japan, they have established themselves as a leader in the pet food industry, thus also becoming a leader in sales. They are characterized by the extensive catalogue of products that includes their iconic product, which has revolutionized the industry and is the world’s number 1 Cat Treat brand. Thanks to the growth that they have had in recent years, they have become the No.1 brand of pet food in Japan and are also expanding internationally to make pets and their owners around the world happy. About the Role In this position, you will assume complete responsibility for the UK Pet Independent channel for the company's UK operation. You will have full autonomy to grow this channel from a challenger brand to a household name. You will manage their selected wholesale distributor and grow our brand’s market share and market penetration. Key Responsibilities • Achieve monthly, quarterly and annual targets for sales and recommendation of the Ciao and Inaba brands through the effective management of existing accounts and the acquisition of new business., • To achieve new Pet Independent conversion numbers in line with targets and target Pet Independent stores and small chains, using well developed sales and negotiation skills to win new business., • To achieve KPIs for Strategic Plan focus areas, including NPD and in store initiatives, • Effective management of customer through optimised contact and visit strategy ranging from routine visits, quarterly reviews, staff training, category relays, advocacy days., • To acquire and maintain a high level of technical product knowledge to facilitate conversations will all levels of store staff., • To deliver training tailored to store requirements when needed, to achieve sales and recommendation objectives., • Thorough understanding of customers strategy and competitor activity and create awareness internally through networking to ensure an appropriate feed into the channel business planning process., • Develop and implement a jointly agreed Customer Business Plans to achieve targets in line with Channel strategy, delivering excellent execution of Key Sales Fundamentals. Skills Required • They are looking for candidates who are passionate about Pets and Pet Independent Businesses. You will have already demonstrated successful performance within sales and will be passionate about building high value customer relationships, be able to demonstrate strong commercial acumen and have a strong and determined focus on delivering results., • You will be self-driven and able to demonstrate your experience of delivering new business wins vs. stretching targets. Your ability to adapt your communication style to a broad range of decision makers, be resilient in the face of challenging situations and be able to influence both internally and externally will be key., • A proactive nature with commercial awareness and excellent numeracy skills, • Business development experience essential, • Pet Independent channel experience is beneficial, • Knowledge of pet industry beneficial, • Highly proficient in Excel and comfortable using other Microsoft Office programs - IT literate Makes good use of insightful information and is naturally analytical, • Organised and adept at planning and prioritising workloads, • Ability to travel within designated geographical territory

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 62 million fresh meals to over 270,000 happy, healthy cats across the UK. Our team of over 150 spans several locations, including London, USA, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. If you want to join an ambitious, mission-driven, high-growth startup that’s making a genuine difference to cats’ (and their people’s) lives, you’ll love working at KatKin. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. We’re a small, entrepreneurial, creative team, focused on the mission to give all cats the food they deserve - 100% fresh human-grade meat. As a Business Development Principal, you’ll have end-to-end ownership of high-impact work and projects that are critical to driving our growth and innovation. Reporting directly to the co-CEO and founder, you will work cross-functionally to answer the big questions, identify opportunities and develop and implement strategies to unlock new revenue streams, improve operational efficiency and deliver value for our customers. In our fast-paced start-up environment, you’ll need to be scrappy, resourceful, and hands-on. You should be comfortable wearing multiple hats and making decisions in ambiguity. You’ll play a pivotal role in shaping KatKin’s future with your ability to manage complexity, influence stakeholders, interpret data and deliver results. KatKin Business Development initiatives to date have included management of large scale production change, launching new acquisition channels (direct sales and influencer marketing), key support on fundraising, launching and scaling retail in UK and EU, scoping international DTC expansion, reviewing and owning internal initiatives such as company-wide employee survey and onboarding. End-to-End Initiative Ownership: Autonomously lead high-priority, cross-functional initiatives from ideation to execution, delivering measurable business impact - first initiative will focus on Fresh and Pantry product NPD, building on product strategy work currently underway. Strategic Problem Solving: Tackle complex business questions using a hypothesis-based approach (e.g. what should our Fresh product range be?). Where relevant, synthesize internal and external data, leverage team expertise, and conduct market research to bring clarity and direction in ambiguity. Stakeholder Management: Build strong relationships with internal teams and external partners, aligning priorities, securing buy-in and driving collaboration to achieve objectives. Scrappy Execution: Take a practical, hands-on approach to overcome resource constraints, adapting quickly to shifting priorities and challenges, while still delivering high quality results. Data Analytics: Leverage data to support story telling, inform decision-making, measure impact, and optimise initiative performance. Influence and Leadership: Act as a thought leader within the organisation, fostering a culture of innovation, ownership, and excellence. Team management: Oversee direction and delivery of work of the Business Development Manager who will report directly to you. Experience in strategy and business planning: Ideally, you have a background in strategy consulting combined with hands-on experience working within a business environment. Proven track record of delivery: You have owned the scoping, planning and delivery of high impact commercial and/or operational initiatives Problem solving ability: You thrive solving problems in a fast-paced environment, bringing structure to complexity and simplifying in ambiguity. You are able to apply a hypothesis based approach to your work to quickly get to the right answer. Project management skills: You are organised and excel at managing multiple projects and stakeholders simultaneously in a time-sensitive, fast-paced environment. Analytical mindset: You excel at distilling data into key insights and actionable takeaways to support your work. You can effectively present them in a way that is easily understood by others. Effective stakeholder management: You can collaborate with diverse stakeholders, leveraging strong influencing skills to secure alignment and buy-in. High Bias for Action: You combine big-picture thinking with a practical ability to execute, quickly identifying and acting on "two-way door" opportunities. High growth potential: You are driven and looking to continue to develop and grow as a senior leader at KatKin. High performance personality: Demonstrated achievements in demanding work, academic, sporting, and/or personal extracurricular pursuits. Thrive in an in-office setting: You value face-to-face connections, collaborative teamwork, and dynamic energy that comes from working alongside passionate people Alignment with Core Principles: You align strongly with KatKin’s core operating principles: Think Big, Relentlessly High Standards, Never Give Up, No Egos, Urgency Matters and One Team. Career-Defining Opportunity: Play a pivotal role in scaling KatKin quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension EMI equity option grant Culture and Perks: A small, close-knit team with no egos 33 holiday days each year (including bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Discount on KatKin fresh meals Cat (and dog) friendly office

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: • Effective in working with customers, including business executives, project managers, and IT development staff., • Effective in understanding business needs and distilling the information into business and technical requirements., • Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture., • Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions., • Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers., • Be a strong advocate for adherence to standards and best practices., • Stay current on Grafana Labs, observability, and related technologies., • You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements., • If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: • Located in the UK, • 5+ years of experience working on deployment teams, using project management techniques., • Direct experience with o11y., • Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo)., • A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers, • Excellent communication skills to communicate with customers, partners, and internal members., • Kubernetes (kubectl, Helm, Tanka preferred)., • Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: • Self-starter, adept at picking up new skills and technologies, and eager to break new ground., • Vision to help us take our company to the next level. Compensation & Rewards: In the UK, the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

A leading animal welfare organization is seeking a Veterinary Surgeon for their Grimsby Animal Hospital.This role involves providing high-quality veterinary care and participating in emergency services, with an excellent work-life balance.Candidates should be members of the Royal College of Veterina

If you're looking to join a team dedicated to making a positive impact in the lives of pets and their owners, this is an ideal opportunity to expand your experience and make a real difference.

Blue Cross For Pets is seeking a Veterinary Surgeon for their Grimsby Animal Hospital.

If you're looking to join a team dedicated to making a positive impact in the lives of pets and their owners, this is an ideal opportunity to expand your experience and make a real difference.

If you're looking to join a team dedicated to making a positive impact in the lives of pets and their owners, this is an ideal opportunity to expand your experience and make a real difference.

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists.Our company is seeking

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. Interested to find out more and explore practice ownership with Vets for Pets? Contact the team today here:. But don’t just take our word for it, hear from Vets for Pets practice owners on their thoughts about our model and re

Our flagship event, the GlobalPETS Forum, has been running for more than 25 years. Send an email to philippe@pets.

Inclusivity Is Our Strength At Vets for Pets, we see people just as pets see them—without judgment. Veterinary Surgeon Permanent, Full-time £35500 - £90000 Take your Veterinary career to new heights with Vets for Pets Embark on an exciting journey with a team that not only values your expertise

Overview of the CompanyPets Choice is an ever‑evolving FMCG branded pet products manufacturer and supplier. Overview of the RoleAs a Field Sales Representative you will represent Pets Choice and our portfolio of brands within the

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. But don’t just take our word for it, hear from Vets for Pets practice owners on their thoughts about our model and read about their journeys to ownership with us. Are you ready to take the next step in your veterinary career?

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. Are you ready to take the next step in your veterinary career? Realise your ownership ambitions with Vets for Pets practice ownership. The Vets for Pets ownership model builds value for practice owners in many ways.

A passion for pets and people – delighting customers with an unrivalled shopping experience. Retail Store Manager – Jollyes Pets – Bedford, Bedfordshire, United Kingdom. Ensuring you and your team deliver the highest standards of pet care, with the welfare of pets a top priority and promoting

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. Interested to find out more and explore practice ownership with Vets for Pets? Contact the team today here:. But don’t just take our word for it, hear from Vets for Pets practice owners on their thoughts about our model and re

Pets at Home is looking for an Application Support Analyst to assist during a systems migration, focusing on RxWorks.

Jollyes-Pets in Bedford is seeking a Retail Store Manager to lead the team, optimize store performance, and ensure exceptional customer service. In this permanent full-time role, you will manage all aspects of the store while prioritizing the welfare of pets. The ideal candidate will have a passion

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. The Vets for Pets ownership model builds value for practice owners in many ways. And don’t forget, only the Vets for Pets partnership model will allow you to:.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. And don’t forget, only the Vets for Pets partnership model will allow you to:. Interested to find out more and explore practice ownership with Vets for Pets? Contact the team today here:.

A leading pet care company in York is seeking a Deputy Manager to oversee daily operations and ensure the best service for customers and their pets.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. But don’t just take our word for it, hear from Vets for Pets practice owners on their thoughts about our model and read about their journeys to ownership with us. Are you ready to take the next step in your veterinary career?

Pets Choice Ltd is seeking an Area Sales Manager to represent their diverse portfolio within the independent pet retail sector across the South of the UK. The ideal candidate will have experience in the Pet Trade or FMCG industry and a genuine passion for pets.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. Are you ready to take the next step in your veterinary career? Realise your ownership ambitions with Vets for Pets practice ownership. The Vets for Pets ownership model build’s value for practice owners in many ways.

Pets Choice is an ever‑evolving FMCG branded pet products manufacturer and supplier. As the Area Sales Manager you will represent Pets Choice and our portfolio of brands within the independent pet retail sector. Establishing and expanding Pets Choice customer base within the pet specialist retail

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. The Vets for Pets ownership model builds value for practice owners in many ways. And don’t forget, only the Vets for Pets partnership model will allow you to:.

Pets at Home is seeking a Senior CRM Analyst to lead CRM analytics and enhance customer engagement through data-driven strategies.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. Interested to find out more and explore practice ownership with Vets for Pets? Contact the team today here:. But don’t just take our word for it, hear from Vets for Pets practice owners on their thoughts about our model and re

Pets at Home is looking for an SAP SuccessFactors & People Systems Manager to lead their People Systems capability and drive innovation.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. The Vets for Pets ownership model builds value for practice owners in many ways. And don’t forget, only the Vets for Pets partnership model will allow you to:.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. Are you ready to take the next step in your veterinary career? Realise your ownership ambitions with Vets for Pets practice ownership. The Vets for Pets ownership model builds value for practice owners in many ways.

Pets at Home is seeking a Financial Compliance & Reporting Accountant to join our friendly finance team. Be part of a business that truly cares about pets and people!.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. The Vets for Pets ownership model builds value for practice owners in many ways. And don’t forget, only the Vets for Pets partnership model will allow you to:.

Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Accredited by RestLess as an a

At Vets for Pets, we see people just as pets see them—without judgment. At Vets for Pets, we’re always on the lookout for talented Veterinary Surgeons to join our fantastic teams on a nationwide basis. Do you have a passion for general practice, have exceptional customer service and communicatio

Pets Choice Limited is seeking a Senior Brand Manager in England to develop and execute strategic brand plans that enhance brand performance and profitability. The ideal candidate should have at least 5 years of experience as a brand manager, paired with strong analytical skills and a passion for pe

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. Are you ready to take the next step in your veterinary career? Realise your ownership ambitions with Vets for Pets practice ownership. The Vets for Pets ownership model builds value for practice owners in many ways.

Pets Choice Limited is seeking a Senior Brand Manager in England to develop and execute strategic brand plans that improve brand performance and profitability. The ideal candidate will have at least 5 years of experience at the brand manager level, with strong analytical skills and a passion for pet

At Vets for Pets, we see people just as pets see them—without judgment. Take your Veterinary career to new heights with Vets for Pets. At Vets for Pets, we’re always on the lookout for talented Veterinary Surgeons to join our fantastic teams on a nationwide basis.

If you’re passionate about pets, you’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage

At Vets for Pets, we see people just as pets see them—without judgment. Take your Veterinary career to new heights with Vets for Pets. At Vets for Pets, we’re always on the lookout for talented Veterinary Surgeons to join our fantastic teams on a nationwide basis.