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For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 62 million fresh meals to over 270,000 happy, healthy cats across the UK. Our team of over 150 spans several locations, including London, USA, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. If you want to join an ambitious, mission-driven, high-growth startup that’s making a genuine difference to cats’ (and their people’s) lives, you’ll love working at KatKin. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. We’re a small, entrepreneurial, creative team, focused on the mission to give all cats the food they deserve - 100% fresh human-grade meat. As a Business Development Principal, you’ll have end-to-end ownership of high-impact work and projects that are critical to driving our growth and innovation. Reporting directly to the co-CEO and founder, you will work cross-functionally to answer the big questions, identify opportunities and develop and implement strategies to unlock new revenue streams, improve operational efficiency and deliver value for our customers. In our fast-paced start-up environment, you’ll need to be scrappy, resourceful, and hands-on. You should be comfortable wearing multiple hats and making decisions in ambiguity. You’ll play a pivotal role in shaping KatKin’s future with your ability to manage complexity, influence stakeholders, interpret data and deliver results. KatKin Business Development initiatives to date have included management of large scale production change, launching new acquisition channels (direct sales and influencer marketing), key support on fundraising, launching and scaling retail in UK and EU, scoping international DTC expansion, reviewing and owning internal initiatives such as company-wide employee survey and onboarding. End-to-End Initiative Ownership: Autonomously lead high-priority, cross-functional initiatives from ideation to execution, delivering measurable business impact - first initiative will focus on Fresh and Pantry product NPD, building on product strategy work currently underway. Strategic Problem Solving: Tackle complex business questions using a hypothesis-based approach (e.g. what should our Fresh product range be?). Where relevant, synthesize internal and external data, leverage team expertise, and conduct market research to bring clarity and direction in ambiguity. Stakeholder Management: Build strong relationships with internal teams and external partners, aligning priorities, securing buy-in and driving collaboration to achieve objectives. Scrappy Execution: Take a practical, hands-on approach to overcome resource constraints, adapting quickly to shifting priorities and challenges, while still delivering high quality results. Data Analytics: Leverage data to support story telling, inform decision-making, measure impact, and optimise initiative performance. Influence and Leadership: Act as a thought leader within the organisation, fostering a culture of innovation, ownership, and excellence. Team management: Oversee direction and delivery of work of the Business Development Manager who will report directly to you. Experience in strategy and business planning: Ideally, you have a background in strategy consulting combined with hands-on experience working within a business environment. Proven track record of delivery: You have owned the scoping, planning and delivery of high impact commercial and/or operational initiatives Problem solving ability: You thrive solving problems in a fast-paced environment, bringing structure to complexity and simplifying in ambiguity. You are able to apply a hypothesis based approach to your work to quickly get to the right answer. Project management skills: You are organised and excel at managing multiple projects and stakeholders simultaneously in a time-sensitive, fast-paced environment. Analytical mindset: You excel at distilling data into key insights and actionable takeaways to support your work. You can effectively present them in a way that is easily understood by others. Effective stakeholder management: You can collaborate with diverse stakeholders, leveraging strong influencing skills to secure alignment and buy-in. High Bias for Action: You combine big-picture thinking with a practical ability to execute, quickly identifying and acting on "two-way door" opportunities. High growth potential: You are driven and looking to continue to develop and grow as a senior leader at KatKin. High performance personality: Demonstrated achievements in demanding work, academic, sporting, and/or personal extracurricular pursuits. Thrive in an in-office setting: You value face-to-face connections, collaborative teamwork, and dynamic energy that comes from working alongside passionate people Alignment with Core Principles: You align strongly with KatKin’s core operating principles: Think Big, Relentlessly High Standards, Never Give Up, No Egos, Urgency Matters and One Team. Career-Defining Opportunity: Play a pivotal role in scaling KatKin quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension EMI equity option grant Culture and Perks: A small, close-knit team with no egos 33 holiday days each year (including bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Discount on KatKin fresh meals Cat (and dog) friendly office

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Location: Remote - Preference for Europe/Dubai/UK but open to candidates based in EST time zones Compensation: $130K - $150K We are building a secure computation network that is fundamentally changing how high-value data is stored and used globally. Our decentralized technology expands beyond traditional blockchain transactions into new verticals like AI, biometric data, health data, voting, and consumer data using privacy-enhancing technologies (PETs). Backed by a record-setting seed round and founded by high-profile leaders from Uber, Indiegogo, and Coinbase, we are seeking a highly experienced Head of Community to drive our global strategy. This is a critical, deeply cross-organizational role where you will design and execute innovative strategies to bring to life a vibrant global community. You will serve as the pulse of the project, collaborating closely with senior Marketing, Product, Engineering, and Research teams to align community initiatives with the project's development and vision. Key Responsibilities: • Strategy & Growth: Develop and execute creative strategies to drive community growth and engagement with intentionality., • Program Leadership: Lead end-to-end community initiatives, including ambassador programs, interactive forums, competitions, and social media campaigns., • Cross-Org Alignment: Collaborate closely with Marketing, Product, Engineering, Developer Relations, and Research teams to ensure a cohesive community strategy., • Events & Hosting: Organize and host community AMAs, webinars, workshops, and Twitter/X Spaces, and participate in live events., • Sentiment & Feedback: Monitor and analyze community sentiment, trends, and feedback to inform product and marketing strategies., • Team Building: Recruit, train, and manage a team of community ambassadors, setting clear goals and metrics., • Risk Management: Lead crisis management and conflict resolution within the community., • Experience: 4+ years of experience as a community leader in crypto/Web3., • Crypto Fluency: Deeply embedded in crypto culture, fluent in its narratives and evolving ecosystem., • Scaling Track Record: Proven ability to build and scale communities, ambassador programs, and engagement campaigns., • Technical Grasp: Strong grasp of blockchain technology and decentralized systems., • Soft Skills: Excellent communicator with strong interpersonal skills and high emotional intelligence., • Strategic & Analytical: Strategic thinker and planner, skilled in data-driven engagement strategies, and possessing creative problem-solving abilities with a bias for action., • Leadership: Empathetic and curious leader who motivates teams and builds resilient, growth-driven cultures. Preferred Experience (Nice-to-Have): • Active personal Twitter presence., • Experience at an early-stage startup or a Web3 protocol., • Skilled in community platforms and social tools., • Compensation: Competitive compensation package, inclusive of a base salary ($130K - $150K) and a vast token allocation (token award)., • Flexibility: 100% remote-first organization (primarily focused on European and US East Coast time zones) with working hours adaptable to your lifestyle., • Time Off: 25 days of annual paid vacation, plus paid sick leave & parental leave., • Culture & Offsites: Twice a year company offsite to work and have fun as a team, plus a mentorship-oriented work culture., • Wellness: Company-paid Employee Assistance Program (mental, financial, and legal help) and a monthly coworking stipend up to €150., • Impact: Work on new, complex problems in an emerging and dynamic field (secure computation, PETs, AI) and learn from world-class domain experts. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

Bring Out the Best in Every Dog - Dog Stylist Wanted. We're looking for a skilled Dog Stylist to join our busy salon.

Stylist - Dog Groomer - Middlesbrough.Bring Out the Best in Every Dog - Dog Stylist Wanted.At Pets at Home, we're passionate about pets-and the people who care for them.Our Pet Care Centres bring together grooming salons, retail, and veterinary services, all focused on delivering exceptional care.We

Our flagship event, the GlobalPETS Forum, has been running for more than 25 years. Send an email to philippe@pets.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. But don’t just take our word for it, hear from Vets for Pets practice owners on their thoughts about our model and read about their journeys to ownership with us. Are you ready to take the next step in your veterinary career?

Overview of the CompanyPets Choice is an ever‑evolving FMCG branded pet products manufacturer and supplier. Overview of the RoleAs a Field Sales Representative you will represent Pets Choice and our portfolio of brands within the

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. The Vets for Pets ownership model builds value for practice owners in many ways. And don’t forget, only the Vets for Pets partnership model will allow you to:.

Pets at Home is looking for an SAP SuccessFactors & People Systems Manager to lead their People Systems capability and drive innovation.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. The Vets for Pets ownership model builds value for practice owners in many ways. And don’t forget, only the Vets for Pets partnership model will allow you to:.

Jollyes Pets, located in Bedford, is seeking a dedicated Retail Store Manager to oversee store operations.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. Are you ready to take the next step in your veterinary career? Realise your ownership ambitions with Vets for Pets practice ownership. The Vets for Pets ownership model builds value for practice owners in many ways.

Jollyes-Pets in Bedford is seeking a Retail Store Manager to lead the team, optimize store performance, and ensure exceptional customer service. In this permanent full-time role, you will manage all aspects of the store while prioritizing the welfare of pets. The ideal candidate will have a passion

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. And don’t forget, only the Vets for Pets partnership model will allow you to:. Interested to find out more and explore practice ownership with Vets for Pets? Contact the team today here:.

Jollyes-Pets in Hartlepool is seeking a Retail Store Manager to oversee daily operations, manage the team, and enhance customer service. Join Jollyes-Pets to be part of a dynamic team!.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. The Vets for Pets ownership model builds value for practice owners in many ways. And don’t forget, only the Vets for Pets partnership model will allow you to:.

Pets Choice Limited is seeking a Senior Brand Manager in England to develop and execute strategic brand plans that improve brand performance and profitability. The ideal candidate will have at least 5 years of experience at the brand manager level, with strong analytical skills and a passion for pet

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. Interested to find out more and explore practice ownership with Vets for Pets? Contact the team today here:. But don’t just take our word for it, hear from Vets for Pets practice owners on their thoughts about our model and re

Pets Choice Ltd is seeking an Area Sales Manager to represent their diverse portfolio within the independent pet retail sector across the South of the UK. The ideal candidate will have experience in the Pet Trade or FMCG industry and a genuine passion for pets.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. The Vets for Pets ownership model build’s value for practice owners in many ways. And don’t forget, only the Vets for Pets partnership model will allow you to:.

A passion for pets and people – delighting customers with an unrivalled shopping experience. Retail Store Manager – Jollyes Pets – Bedford, Bedfordshire, United Kingdom. Ensuring you and your team deliver the highest standards of pet care, with the welfare of pets a top priority and promoting

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. Are you ready to take the next step in your veterinary career? Realise your ownership ambitions with Vets for Pets practice ownership. The Vets for Pets ownership model builds value for practice owners in many ways.

Ensure you and your team are delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership. A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience. Accredited by RestLess as an a

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. Are you ready to take the next step in your veterinary career? Realise your ownership ambitions with Vets for Pets practice ownership. The Vets for Pets ownership model builds value for practice owners in many ways.

Pets Choice is an ever‑evolving FMCG branded pet products manufacturer and supplier. As the Area Sales Manager you will represent Pets Choice and our portfolio of brands within the independent pet retail sector. Establishing and expanding Pets Choice customer base within the pet specialist retail

Part of the Pets Group, which includes Pets at Home and Pets Grooming, Vets for Pets is one of the UK's largest veterinary groups, with a national network of over 450 locally owned, locally operated practices. Are you ready to take the next step in your veterinary career? Realise your ownership

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists.Our company is seeking

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. The Vets for Pets ownership model builds value for practice owners in many ways. And don’t forget, only the Vets for Pets partnership model will allow you to:.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. The Vets for Pets ownership model builds value for practice owners in many ways. And don’t forget, only the Vets for Pets partnership model will allow you to:.

At Vets for Pets, we see people just as pets see them—without judgment. Your future with Vets for Pets awaits!. Take your Veterinary career to new heights with Vets for Pets.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. Are you ready to take the next step in your veterinary career? Realise your ownership ambitions with Vets for Pets practice ownership. The Vets for Pets ownership model builds value for practice owners in many ways.

Our flagship event, the GlobalPETS Forum, has been running for more than 25 years. Send an email to philippe@pets.

At Vets for Pets, we see people just as pets see them—without judgment. Take your Veterinary career to new heights with Vets for Pets. At Vets for Pets, we’re always on the lookout for talented Veterinary Surgeons to join our fantastic teams on a nationwide basis.

At Pets, our aim is to give the nations pets what they need to be at their ball-chasing, tail-wagging best.

At Vets for Pets, we see people just as pets see them—without judgment. At Vets for Pets, it’s more than just a job. We offer all the benefits you’d expect from a major employer (pension, healthcare, CPD allowance, paid memberships, competitive salary up to £90,000doe) plus a few more, such a

Seeking an experienced Veterinary Surgeon for a small animal practice, involving routine surgeries and consultations.Opportunity for career growth and specialization.

At Vets for Pets, we see people just as pets see them—without judgment. We offer all the benefits you’d expect from a major employer (pension, healthcare, CPD allowance, paid memberships, competitive salary up to £90,000doe) plus a few more, such as excellent career progression and funding for

Veterinary Surgeon needed for a seaside practice with flexible hours and no OOH.Requires 3+ years of experience and offers up to £85k DOE, a welcome bonus, and relocation support.

At Vets for Pets, we see people just as pets see them—without judgment. Your future with Vets for Pets awaits!. Take your Veterinary career to new heights with Vets for Pets.

At Pets, our aim is to give the nations pets what they need to be at their ball-chasing, tail-wagging best.

Part of the Pets Group, which includes Pets at Home and Pets Grooming,. The Vets for Pets ownership model builds value for practice owners in many ways. And don’t forget, only the Vets for Pets partnership model will allow you to:.

Seeking a Registered Veterinary Nurse for a friendly practice, focusing on animal welfare and client relationships.The role offers flexible hours and a supportive team environment.