Restaurant supervisor
13 days ago
Weybridge
The Flintgate is a thriving modern pub and restaurant in Weybridge, proudly part of the Big Smoke Inns family. We serve award-winning craft beers from our brewery in Esher alongside exceptional food in a fun, busy atmosphere. Our team is passionate about what we do, and we're looking for an enthusiastic leader to join us. We're seeking a Senior Floor Supervisor to guide our restaurant team and deliver outstanding customer experiences. This is a hands-on leadership role where you'll be at the heart of our operation, mentoring younger staff and ensuring every guest leaves with a smile. Key Responsibilities: • Deliver exceptional customer service and lead by example, • Train, mentor and inspire our team, particularly younger staff members, • Oversee daily food service operations in our well-established dining room, • Support bar service as needed, • Handle booking enquiries for diners and events, • Manage reservations and booking systems, • Write job sheets for kitchen and service staff, • Deal confidently with challenging situations, • Help shape the direction and standards of our restaurant About You: You're a people person who genuinely loves hospitality and dining out. You bring energy, warmth and professionalism to everything you do. Essential: • Must be 18+ (role includes bar service), • Minimum 2 years' experience in hospitality supervision, • Personable, confident and friendly with a bubbly personality, • Passionate about delivering exceptional customer service, • Natural mentor who enjoys developing others, • Comfortable handling challenging situations calmly, • Flexible to work weekends and evenings Advantageous: • Experience using booking management systems What We Offer: • Competitive hourly rate: £13-£15 per hour, • Staff meals and discounts, • Pension scheme, • Tips and service charge, • Training and development opportunities, • The chance to work with award-winning products in a vibrant team environment If you're ready to take the next step in your hospitality career and be part of something special, we'd love to hear from you. Please submit your CV through the platform.
